Requirements Documentation

Improvement Checklist
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gantthead.com Requirements Documentation Improvement Checklist
Documenting reuirements is crucial to the success of a pro!ect. "btaining complete and
accurate reuirements often depends on the success of the interactions between the
analyst and the customer. This guide is designed to supplement any e#isting template or
procedure for documenting customer reuirements by impro$ing the ability to assess
completely and accurately the interactions between process customers and suppliers%
the impact of parallel or competing initiati$es% and organi&ational systems.
'se it during the scope phase or any time reuirements are documented for sign(off.
Consider formali&ing these types of uestions in reuirements documentation guidance
documents and templates.
Interactions and Initiatives
)hat e#pectations/standards are there for suppliers *or inputs from suppliers+,
)hat e#pectations/standards are there for customers/outputs *deli$erables%
communications% etc.+,
)hy are these e#pectations or standards important,
)hat are initiati$es or business goals that are affecting/dri$ing these changes,
-re there additional sta.eholders% in$ol$ed in the abo$e initiati$es or goals% which
should be in$ol$ed to ensure complete reuirements,
-re there other reuirements that should be considered in light of the abo$e
initiati$es or business goals,
)hat are the parallel or competing initiati$es or business goals that may affect this
pro!ect,
-re there additional sta.eholders% in$ol$ed in these parallel or competing initiati$es
or goals% which should be in$ol$ed to ensure complete and accurate reuirements,
-re there additional reuirements now clear that should be considered in light of the
abo$e parallel or competing initiati$es or business goals,
)hat are e#pectations or needs that might also be added in the future,
)hy arent these in the initial list of e#pectations or needs,
Process Phases and Organizational Systems
)hat are e#pectations or standards for the deli$erables in each phase *or /stage%0
/step%0 or whate$er is the appropriate set of acti$ities where uality e$aluations are
formali&ed+, *1o into detail2+
)hy are these e#pectations or standards preferred,
)hat are e#pectations or needs that might also be added in the future,
)hy arent these in the initial list of e#pectations or needs,
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gantthead.com Requirements Documentation Improvement Checklist
)hat is the method of change control for any of the se e#pectations% standards% or
needs,
)hat e#actly is needed for sign(off on any deli$erable, *)hat are the sign(off
criteria,+
)hat does each sta.eholder reuire in each phase deli$erable, )hy do they need
it,
-re there benchmar.s or baselines that should be considered in planning,
-re metrics being used to monitor effecti$eness, )hat are these,
If there are no mandatory metrics% are there metrics that can be used in this
instance, 7ow will this add to the reuirements,
-re there any processes or procedures outside of the control of the information
ser$ices function or the business side customer that may impact this pro!ect
negati$ely,
8or each impact listed abo$e% how will the impact manifest itself, )hat can be done
to minimi&e the impact,
e!t Steps
7ow is the information supplied here documented, Is there a specific format
reuired,
Does the si&e of the pro!ect affect the document format chosen,
)ho should recei$e the document once it is completed,
)ho signs off on the document for it to be $alid to all sta.eholders, -re all .ey
sta.eholders and the customer in$ol$ed,
7ow will those who sign(off .now what that signature means,
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