December 9, 2009

Bruce Power
Human Resources Department

Dear Sir/Madam:

When you are keen to make a career change it is critical to look at how the skills you have
developed in current and previous positions will transfer to the new position you are
investigating. This is exactly what I have done in considering submitting my resume as an
application for the position of a FLM Warehouse-Stockkeeping for Bruce Power.

While working as the Logistics Supervisor for Gallagher Power Fencing Canada and also as a
volunteer firefighter, I have achieved a perfect safety record. I am a physically fit self-directed
learner, work well under pressure and I am able to multi-task and prioritize in a busy work
environment. I have established an open, caring attitude with colleagues and our 600 dealers in
order to build a strong team relationship. I am able to trouble-shoot basic problems with electric
fences and I am proficient at repairing energizers that are used to supply power to electric
fences.

Enclosed is my resume and I look forward to the opportunity for an interview in order to
demonstrate how I would be a valued employee.

Sincerely,

Michael Adams
 MICHAEL D. ADAMS
628 24TH Street West
Owen Sound, ON
N4K 4J1
(519) 371-5602
email adamsm99@gmail.com

PROFILE
Highly skilled logistic supervisor responsible for receiving incoming oversea shipments and
shipping over 1,000 different products to over 600 dealers across Canada. Negotiated carrier
contracts, fully utilized an SAP Enterprise Resource Planning System and managed all
necessary shipping supplies in a fast paced warehouse environment. Respected as a team
leader/player always providing first class workmanship with keen attention to detail. An
individual with strong interpersonal skills, a quick learner and multi tasker.

CAREER SUMMARY

Logistic Supervisor

• Handled all logistic aspects for a 600 dealer network and operated an SAP system to enhance
customer service.
• Dealt with customers on a series of matters including shipping status, back orders and dock
appointments resulting in strong company communications.
• Co-ordinated with carriers and negotiated shipping service contracts including an in-house on-
line system with a carrier, that reduced costs.
• Worked with IT to identify and correct system problems and thus improved operational
efficiency.
• Expedited orders in a cost efficient manner, surpassing company shipping standards.
• Arranged the warehouse to improve order picking, inventory control and the better utilization
of space.
• Achieved highly accurate annual inventory counts.
• Led and trained summer students in handling most logistic aspects
• Co-ordinated health and safety for the company, including first-aid training, acquiring
appropriate supplies and educated staff on workplace safety.

Outdoor Enthusiast

• Coached minor sports teams in hockey, baseball and soccer with a focus on safety and a fun
experience.
• Rock climbed in partnership, recognizing the value of team work.
• Mentored 4-12 year old hockey players, taught fundamentals, reinforced their self confidence
and encouraged them to reach their potential.
• Participated in competitive sports, including hockey and baseball and respected as a team
player.
• Performed all sports and outdoor activities in a safe and accident free manner.
 Michael Adams
Customer Service/Relations

• Listened to irritated customers and dealt in a rational, cool manner thereby resolving the
problem to the mutual satisfaction of the company and the customer.
• Helped customer by understanding their specific needs and recommending the appropriate
product.
• Developed strong working relationships with carriers, in turn received high priority service
when required.
• Made decisions on the spot, when a special request from a customer arose, in order to build
customer relationships.
• Anticipated a potential problem with an order and took corrective actions, to keep the shipment
on schedule.

WORK HISTORY
Gallagher Canada Owen Sound, ON 2003-Present
Logistic Supervisor

Chapman's Ice Cream Markdale, ON 1999-2003

Mix Technician

EDUCATION AND PROFESSIONAL DEVELOPMENT

• Proficient on the SAP Enterprise Resource Planning System, Goldmine (customer data base),
e-mail, Internet and working knowledge of Word and Excel.
• Numerous business related courses including Time Management, Part 2 of Occupational Health
& Safety, WHIMS, and Introduction to Excel.
• DZ Driver's License, ITA Class I Electric Motor Rider Truck certification.
• Number of firefighting certificates.
• General academics course. Seneca College
• OSSD. OSCVI

COMMUNITY INVOLVEMENT
Volunteer firefighter between 1993-2007, conducted fire safety sessions at local public school,
training of colleagues. Involved with minor hockey and soccer as a coach or trainer, assisted in
the finishing of a local Habitat for Humanity home.