Introduction

This course is designed to train managers and staf, the skills of critical think,
problem solving and creative thinking skills using activity oriented methodology.
The learner will be exposed to various problems, under the facilitation of a skilled
consultant trainer, and will in an experiential manner, confront with these
situations and learn in the process. This course can be done over a period of 3-
day session, in-house or externally in a business conference room.
Learning Objectives
sing logic for reasoning, and how fallacies and poor logics results in bad
reasoning.
nderstand the need to use critical thinking to go beyond plane logics to be
successful in reasoning
!earn creative thinking and problem skills in an experiential setting and to
relate this to the working environment
"dentify workplace problems and to learn how to proactively address the
underlying causes
!earn how to promote creativity in the management team and their
subordinates
!earn to remove barriers such as #nger pointing that prevent creative
thinking and alienates the workforce
To build an environment where the leaders and the subordinates have
clearer understanding of the expectation each others$ need
To build common goals and visions that the staf and the superiors can
collective team to achieve
Methodology
The following will form part of the 3-day workshop%
&hort !ectures 'uestionnaires
(ctivity )ased "nteractive group
*ritical Thinking for
+roblem &olving , *reativity
session
!arge and small
-roup work
&haring , re.ection
COURSE OUTLINE
Duratio
n
Module Lessonss!
"# $in Introduction
"ntroduction and setting expectation for the training. This
training uses experiential lessons to teach various lessons
related to
%# $in
&ast $oving
Ice 'rea(ing
)ctivities
"cebreaking - exciting, fast moving activity to energise
and to get participants to get to know each other beyond
the normal hello.
*# $in
Logics
+Reasoning,
/easoning is considered to be a characteristic of human
nature. "t is the capacity for consciously making sense of
things, for establishing and verifying facts, and changing
or 0ustifying practices and beliefs based on new or
existing information. )ut faulting reasoning is generally
the result of faulty logics.
*# $in Logics -a$e "dentifying The bad penny
*# $in
Critical
Thin(ing
The intellectually disciplined process of actively and
skillfully conceptuali1ing, applying, analy1ing,
synthesi1ing, and2or evaluating information gathered
from, or generated by, observation, experience, re.ection,
reasoning, or communication, as a guide to belief and
action
.# $in
E$otional
Intelligence
and a//lying
critical
thin(ing to
/eo/le
relationshi/s
)ctivity,
!ogics and logical reasoning alone is not enough when
dealing with human emotions. "n this module, we will
explore why it is important to use critical thinking to
produce results when dealing with people.
nderstanding and dealing with the various aspects of
3motional "ntelligence - self 2social awareness, self2social
control and motivation.
*# $in
Critical
Thin(ing and
Manage$ent
Science
(pplying critical thinking into an aspect of management
science - ()* classi#cation, +areto analysis
.# $in
The Mole
-a$e indoor
activity!
nderstand how a negative thought creates problems.
These thoughts get converted into negative action,
causing team breakdown, inducing stress and prevents
you from achieving your goal. (n interesting activity that
identi#es people who are prone to negative thoughts. The
brie#ng at the end of the activity challenges participants
to examine the values that bring about the negative
attitudes and behaviours to help them begin the 0ourney
to #x them. The rest of the training will ofer further
opportunities to learn to be positive thinking.
Learning, Identi0ying 1here the /roble$
originates2 3nger /ointing creates /roble$s4 not
solves /roble$s2 identi0ying the /roble$s !
Duratio
n
Module
!essons4s5
*# $in
United 5earts
indoor
activity!
(ctivity to get participants to see that competitiveness
among them can be detrimental. 6lexibility is critical for
success.
Learning, Identi0ying /roble$s and $ental bloc(s2
re$oving $ental bloc(s2 sti$ulating
creativity2 necessity creates creativity
leading to 1ining strategies2 coo/erating
bet1een $e$bers builds /o1er0ul tea$2
0avouring the tea$ $ay a//ear li(e
/ersonal sacri3ce but every tea$ $e$ber
1ins 1hen the tea$ succeeds
*# $in
Shared
6alues
Indoor
activity!
)uilding an agreement on most important team shared
values. This could be used as a baseline to drive and
evaluate the performance at work and that of teams
within the organisation.
Learning, -enerating solutions to /roble$s by
brainstor$ing2 'rain71riting and $ind7
$a//ing2 Overco$e /roble$s such as
indi8erence to /ut in /lace a 1inning
attitude2 /roactively build /olicies to
/revent /roble$s occurring in the 3rst
/lace9 :ractice $acro to $icro /roble$
solving a//roach
*# $in
Selecting ;ey
Tea$ Leaders
Indoor
activity!
!earn how to work as high performing teams. 7ow to
select Team !eaders. &et &8+ for team leaders.
Learning, Creatively generate solutions to
/roble$s by brainstor$ing2 develo/ing
criteria4 1ants and needs2 co$$unicating
subordinates< e=/ectation to leaders to
/roactively lessen /roble$s unintentionally
introduced into the 1or(ing environ$ent2
creatively build /ositive reci/rocal
relationshi/s9 :ractice $acro to $icro
/roble$ solving a//roach
>"# $in
Motivating
and building
a sense o0
belonging to
tea$
Indoor
Team identity creation and building a sense of belonging
&or$at,
9. *reating Team 6lags
:. *reating Team )attle *ry
Learning, Creatively build a sense o0 belonging
a$ongst sta8 and to /ro$ote the loo(ing
activity! a0ter the 1ell being o0 others in the tea$
Duratio
n
Module Lessonss!
*# $in
Tea$
Creativity
Challenge
Indoor
activity!
( creative activity that fuels resourcefulness and
ingenuity. "t$s a ful#lled brainstorming game that will be
an eye-opener for everyone to learn how to become
creative.
Learning, Negativity can hinder creativity as
the saying goes4 i0 you /ut u/ 0ences4 you
get shee/? Creativity ha//ens in an o/en
environ$ent 1here /eo/le are not
restricted but are recognised 0or their
contribution9 The $ost i$/ortant lesson
here is that everybody is creative?
.# $in
Tea$
Millionaire
@uiA
Indoor
activity!
( fully functioning multimedia ;ui1, hosted by the
instructor, entitled <-etting what you want at the
workplace= This fun #lled learning ;ui1 actually tests and
teaches the 93 diferent skills you need in addressing
problems encountered in a workplace.
The ;ui1, incorporated into the program allows us to
cover 93 areas without making the program too
theoretical. The 93 areas covered in the ;ui1 are%
9. 7aving con#dence
:. )eing assertive
3. >anaging +eople
?. @ealing with diAcult behaviour
B. "mpressing Cour boss
D. !earning to listen
E. >anaging >eetings
F. *oping with stress
G. "mproving your personal pro#le
9H.Iorking efectively
99.)eing creative
9:.)eing persuasive
93.Jegotiating efectively
Learning, To test and to beco$e a1are o0 the
i$/ortant 0actors that allo1 us to get 1hat
1e 1ant at 1or(
>"# $in
-rou/
6isioning
Indoor
activity!
"nstructor lead visioning session - personal and
organisation in B, 9H,9B years in the future
Learning, :lanning the ne=t ste/ to identi0y tas(s
and 0ocus the resource on and to celebrate
success2 to build and 0ocus on a co$$only
ins/ired road $a/ that creates a co$$on
goal that everyone 1ill 0ocus to achieve9