E-Government action plan for the

maintenance department management

information system
(Baghdad Provincial Council)
Name: Er. hmed !hudhair ""as
student of E-Government #raining
Program
at
C-$C %ohali (&ndia) '()(
1
Contents
INTRODUCTION
CONTANTS
ACKNOWLEDGEMENT
VISION
OBJECTIVES
BENEFITS
SUMMARY INFORMATION ON IRAQ
SUMMARY INFORMATION BAGHDAD COUNCIL
SENARIO OF E-GOVERNMENT HN IRAQ
WAR AND USE INFORMATION TECHNOLOGY IN IRAQ
E-LITERACY IN IRAQ
MAJOR COMPANIES IN IRAQ
CENTRAL INSTITUTE IN IRAQ
USE THE LAWS JN IRAQ
INTERNET SERVICE PROVIDERS IN IRAQ
MOBILE PHONE SERVICE PROVIDERS IN IRAQ
IMPORORATANTS SITES IN IRAQ
INFRASTRUCTURE
THE MAINTENANCE DEPARTMENT
CHART ORGAINAZATION
PROJECT DESCRIPTION
CHART INFORMATION
TIME TABLE
REQUIREMENTS INFRASTRUCTURE
PROJECT PHASES
2
STEPS TO MANAGE RISK
SUGGESTION
METHOD OF IMPLEMENTATION OF PROJECT
FINANCIAL REQUIREMENTS
QUALITY CONTROL
CONCLUSION AND FUTURE SCOPE
ACKNOWLEDGEMENT
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&ntroduction
?
&n the introduction* +e must understand e-
government and its importance for the government
to provide all services to the citi,ens and the
importance lies in the "road participation of the
masses* as +ell as the effectiveness for the
completion of pro-ects +ithin a specific timeta"le and
+e +ill study in this pro-ect the main stages in
pro-ect management* ris. management and
proposals on +hich the success of the pro-ect and
e/amine the pro-ect cycle and the relationship of
infrastructure* +ith electronic trading and the
relationship of time and his administration in solving
all pro"lems related to the maintenance and others.

@
0ummary information on &ra1
&ra1: is one of the south-+est of the sian continent* "ordering the ra"ian Gulf is
"ounded on the south "y !u+ait and 0audi ra"ia* and #ur.ey to the north and +est of
0yria and 2ordan to the east* &ran and &ra1 of mem"ers of ra" 0tates and the 3PEC
and the so-called4s north %esopotamia and the presence of the #igris and Euphrates in
it.
$etails:
Capital: Baghdad* the official language: ra"ic* !urdish* rename the population: &ra1is
0ystem of government: 5epu"lic and consists of 6President and Chairman of the 7ouse
of 5epresentatives and the Prime %inister and the first and second 8ice-President of
the Cham"er of $eputies9
:egislative Branch: 7ouse of 5epresentatives
E/ecutive "ranch: Council of %inisters
&ndependence: ););
5epu"lic $ay: );<=
rea of &ra1: >?=.?)@ s1uare .ilometers
#otal population: ?)*'?>*(((
Currency: &ra1i dinar
Point of leadership: :eft

&nternet code: &1
lhanf international code: ((;A>
&ra14s history: pure cultures in &ra1* many of them :aredo* Bru.* and the 0umerians and
the ..adians* ssyrians and other civili,ations.
A
Chere civili,ations started Esta"lishment since A((( BC.
#he administrative division of &ra1 has )= provinces* Baghdad* %osul* Basra* $hi Dar
and l-n"ar and 0alah al-$in* Dadisiyah* Ba"ylon* $iyala* %issan* !ar"ala* Na-af*
Casit* $ohu.* &r"il* !ir.u.* 0ulaymaniyah and %uthanna. 7e has many religions* E&slam
is the official religion in the country and of Christ and the 0a"ians and ,di as &ra1
respects all religions* sects and en-oy democracy.
&t has several museums* the most famous:
Baghdadi %useum
&ra1 %useum
Natural 7istory %useum
&ra1 has a hot* dry summer and the temperature reaches << F C
Cold and rainy in +inter and temperatures up to ( F C
B
0ummary of the Baghdad Provincial
Council
Who composed the Baghdad Provincial Council?
Baghdad Provincial Council consists of <@ mem"ers in more than '< of the
Committee of the -urisdiction in their respective areas in +hich the affairs of
citi,ens and* as in is mentioned in the pages of Committees of the Council.
What are the functions of the Council?
Baghdad Provincial Council is the legislative authority at the county level
and ta.e control over the local administration so it does several tas.s*
including:
) - represents a lin. +ith the federal government and the 7ouse of
5epresentatives.
' - Cor.ing to secure the "asic rights of citi,ens of the governorate of
Baghdad.
? - appointment or dismissal of the governor and his deputy and the mayor
(the mayor of Baghdad)* general managers* police chiefs and the &nspector
General and :egal Counsel in the province.
> - the formation of local councils and supervise the elections.
< - 0upervise and control and audit in the implementation of the ministries
and pro-ects "eing implemented in the province.
A - %onitoring the +or. of the administration of the province and
municipalities to conduct annual audit of the accounts of the province.
@ - to adopt* amend and adopt the "udget su"mitted "y the Governor.
= - preparation of the "udget specialist in every district of the districts of the
province.
; - or modify the imposition of ta/es and duties in the province.
)( - Preparation of legislation for the regulation of community relations and
pu"lic order and pu"lic health.
)) - version of legislation on the +or. of the re1uired customi,ation for
each district.
C
)' - Preparation of the pro-ects invested in the construction of "uildings for
the Baghdad governorate.
)? - development of legislation and controls construction and land use*
transport* rental property and the development of fines and controls traffic
and the environment and health.
What are the goals of the website of Baghdad Provincial Council?
Ce can go through our +e"site to identify the functions and activities of the
uthority and see various committees* in addition to the latest ne+s in
relation to the Baghdad Provincial Council.
0cenario of e-government in &ra1
D
#he government is see.ing to develop management plan for implementing
electronic government. #he E-Government ction Plan has completed a
pro-ect for lin.ing ministries* including o"solete processes through
electronic units of the ministries of mission* particularly in the services that
have direct contact +ith citi,ens.
#he concept of scenario includes:
) - Plan of the future constitute the limits of +hat +ill happen in the future.
' - #raining the mind of the strategic thin.ers through the assignment to
produce more than te/t.
? - 0trategic planning in the manufacture* infrastructure and programming.
> - consideration for the future more than one +ay
8ision of &ra14s e-Government
8ision emerged from several sources* the most important continuity of
development of electronic government and documented +or. procedures
+ith the state and "ased on feed"ac. received from particular users of the
system of target groups and through the +or.shop of electronic
transactions* this vision is concentrated on some points:
Work to further develop the electronic system.
Raise the efficiency of electronic system.
Work on the document first post of regulations of the government
1E
procedures and regulations.
Work on the statistical database of the Ministry.
#he actions to achieve this vision include:
Chen all of the goals of the plan to the operational procedures.
Careful advance coordination +ith the concerned divisions in the ministry
and to ensure supplies for the implementation of each activity.
Ensure that all the effectiveness of focus to serve the target and
operational in time.
$etermining the scale of action for each effective.
Ensure that responsi"le for the implementation effectiveness is a"le to
implement them.
#o determine the responsi"ility for the implementation of follo+-up events.
#he provision of financial and human resources for the implementation of
the activities of the plan
Bse of information technology in &ra1
E-literacy in &ra1
Ce must strive to use information and communication technology to help
open the doors of learning* so they can fully sei,e economic opportunities
and to live in dignity and in safety from poverty.
11
&ncluding that the emphasis on the vital importance of education so that
literacy and primary education for all "ut t+o of the .ey factors in "uilding
an inclusive information society.
&nformation technology is highly effective in "asic education and access to
information to achieve impressive results.
#he plan is to elevate the +or. of "uilding and community education:
$evelop domestic policies to ensure the integration of &C# fully in education
and training at all levels* including curriculum development* teacher
training* administration and management of educational institutions*
support of the concept of lifelong learning.
$evelop and promote literacy programs through the use of information
technology and communications at the national* regional and international
levels.
Cor. in the conte/t of national educational policies* ta.ing into account the
need to eradicate adult illiteracy* to provide youth +ith the .no+ledge and
s.ills to use information technology and communications* including the
a"ility to analy,e and process information creative and innovative +ays.
$evelop pilot pro-ects to demonstrate the impact of alternative educational
delivery systems "ased on information and communication technology*
12
especially to achieve the purposes of Escience for allE* including "asic
literacy targets.
#eacher training on the technical aspects of information technology*
communications and the development of content* and the possi"ilities and
challenges in information technology and communications.
$evelop distance learning* distance training and other forms of education
and training as part of capacity "uilding programs* +ith special attention to
developing countries* especially :$Cs in different levels of development of
human resources
%a-or companies that use information technology
#here are many companies that use information technology* including
mention in the +orld and also in &ra1:
General Company for control systems: one of the largest firms in +hich
affiliated to the %inistry of &ndustry and %inerals in &ra1* +here this
company is the latest information technologies* modern technology and the
use of programming* analysis and design* as the company is a"ove the
completion of many pro-ects +hich are of sophistication and transparency
and the provision of services to citi,ens.
12
General Company for measuring and 1uality control: lso considered one
of the important companies in &ra1 and are using modern e1uipment of
high-resolution e/amination of materials entering the country using the
availa"le information on the data"ase and stored in computers.
#he num"er of companies in the +orld that use information technology:
Compa1 2eteron.s Company* &nc. !ate"aris* &nc. to the 0*
%icrosoft Corporation* &nc. Netor. ssociates* &nc. clothe* 0un %icro
0eetm, Company* particularly Nte.* &nc. 8erthias
Central institute for the advancement of technology and
information in &ra1
$epartment of #echnical ffairs
$irectorate of gricultural 0tatistics:
$irectorate of &ndustrial 0tatistics
$epartment of Building and Construction 0tatistics
$irectorate of #rade 0tatistics
$irectorate of #ransport and Communications 0tatistics
0tatistics $irectorate of social and educational
$irectorate of Population 0tatistics and %anpo+er
$irectorate of National ccounts
0tatistics $irectorate of living conditions
1?
$irectorate of Environment 0tatistics
$epartment records
$irectorate of human development statistics

&nformation #echnology 0ervice
$epartment of dministrative and Ginancial ffairs
0ections associated +ith the 3ffice of the President of the device
Centre for #raining and 5esearch in 0tatistics
Bnit of statistical analysis
Bse of information technology in the
institutions of the &ra1i
#he use of technology parameters in &ra1 has "een successful in some areas* including the use of smart
card technology in health-care centers
E#he +or. often using a smart card payment for each pregnant mother fell primary health care center "y
converting paper-"ased card to your e-card is easy to carry* small si,e and can "e read and +rite in every
time and place.
#he Government of &ra1 "y using the e-government through a partnership "et+een government
institutions* has also succeeded in hosting regional and international firms speciali,ing in information
technology and telecommunications or information technology in modern cities.
1@
Gigure < - Graphic space partnerships in information technology and communication over the &nternet
Bse the la+s in &ra1
$espite some successes achieved "y the &ra1i government in the implementation of e-
government "ut it is suffering from some la+s* for e/ample* the electronic payment and
applied in "an.s* as &ra1 lac.s the legal system to address issues of electronic payment
systems* demanding the government speed up adoption of the relevant legislation or the
granting of "an. the central issue "inding instructions consistent +ith the development of
"an.ing operations.
Based on +hat passed the 7ouse of 5epresentatives in accordance +ith the provisions of
the first paragraph of the si/ty-first article of the Constitution and move the legal limit set forth
in paragraph (v H a) of rticle one hundred and thirty-eight of the Constitution.
1A
&ssued the follo+ing la+:
No. ()?) for the year '((A
&nvestment :a+
#his la+ is designed to:
Girst: #o promote investment and transfer modern technologies to contri"ute to the
development process and development of &ra1 and e/panding its productive "ase and
service diversification.
0econd: to encourage the &ra1i private sector and foreign investment in &ra1 "y providing the
necessary facilities for the esta"lishment of investment pro-ects and enhancing the
competitiveness of the pro-ects covered "y the provisions of this la+ in domestic and foreign
mar.ets.
&&&: $evelopment of human resources according to mar.et demands and provide -o"s for
&ra1is
Gourth: #o protect the rights and property investors.
Gifth: #o e/pand e/ports and improve "alance of payments and trade "alance of &ra1
Emerged in recent times* "oth on the scale academic or scale legislative la+s in addition to
the "oo.s deal +ith the &nternet or information technology in legal terms* &s it really +orth the
&nternet in this day and age that interest at the statutory legal or academic separated for
e/amination and regulation* the &nternet +as in fact a is the practical application optimi,ed for
the massive development in information technology and computer on the one hand*
communications and radio "roadcasting on the other. Evolution in the manufacture of chips
and other components of the computer* the a"ility to convert audio and video in several +ays
to decimal codes $igitali,ation understood "y the computer* ena"led the processing of
information in different forms at high speed and multiple routes. #he communications and
net+or.ing technology has played a ma-or role through the transfer of this information to
any+here in the +orld 1uic.ly and effectively distinguished than.s to the technology of
satellites and advanced net+or.s* such as technical fi"er* or traditional net+or.s such as
telephone* so the &nternet has "ecome a uni1ue techni1ue of its .ind* in fact* &nternet
technology is as important as the ancient inventions* "ut the &nternet is "ased on science and
discoveries of other ancient* such as physics and the invention of Electricity. Could it have
"een to these discoveries and inventions in science follo+ing the la+* such as the effects of
the &nternet on the theories and traditional legal principlesI #he e/act ans+er for such an
approach needs to "e a long search for a course after the technical information on the legal
theories* and compare the effects of techni1ues and discoveries of other ancient or modern.
But it is noted that historically the la+s* "oth in the legislative frame+or. or academic su"-ect
in general to the traditional division in terms of source of the o"ligation. #he theory of
JcontractK 0treptococcus governing the o"ligations regardless of the su"-ect matter of
contract* and the theory of Jharmful actK (or responsi"ility an increasingly cro+ded)
governing compensation to the victim from the aggressor* regardless of the cause of damage
or theme. Cith the development of economic and social life developed -urists and la+ma.ers
special la+s governing certain activities or certain groups in society* such as trade la+s and
1B
la"or la+s. #herefore* the la+s have not "een divided in terms of technical organi,ed "y* for
e/ample* there is less a la+ of electricity. #he la+s that are related to name some of the
techni1ues* such as the #elecommunications :a+ or the la+ of space* in fact* it is not
governed "y the same techni1ue* "ut also regulate the industry* +hich supervises or provides
services related to its activity* such as regulating telecommunications companies and
licensing criteria to "e follo+ed. lthough* there are some rules that govern purely technical
issues* "ut these rules are not up to "ecome a "ranch of an independent legal or constitute
an o"stacle to the -udges or legislators. 7ave formed the &nternet challenge to scholars and
-udges of the criminal la+* criminal la+ is distinguished from civil and commercial codes that
Jno crime or punishment e/cept "y la+K* that means that the criminal -udge can not "e
interpreted and measures or deviate from the rule of criminal criminali,e a particular act and
specific in the community* #herefore* it +as difficult for the -udges criminali,e people +ho
infiltrate private net+or.s for small "usiness o+ners or government &ntruders or 7ac.ers* if
not accompanied "y the penetration of theft or vandalism. &f accompanied "y this act theft* it
is possi"le to charge theft of penetrative (although some of the criminal la+ re1uires a
physical transfer of actual money stolen from his place to verify the crime)* and if the
penetration of vandalism against the property* crime of vandalism +as a"le to hunt do+n the
hac.er* "ut if not associated +ith criminal acts of penetration* the penetrator could escape
punishment in light of some traditional criminal la+s. #herefore* it +as not necessary to
amend criminal la+s to criminali,e such an act. #he recently approved the #reaty on Cy"er
crime Convention signed "y European countries and a num"er of other countries* including
2apan and the Bnited 0tates* to amend the national la+s that criminali,e the "reach
net+or.ing systems and other acts related to the &nternet* such as trading and the
dissemination of se/ual images of children* +here she helped the &nternet people deviants in
the dissemination of such images. 0ince the &nternet is a glo"al phenomenon* the impact of
these crimes is also universal* and therefore must "e cooperation and international
regulation to criminali,e such acts* and to clarify the procedural la+s to facilitate the
prosecution of violators on the international level
&nternet service providers in &ra1
fter the start of the &nternet in the +orld and use of
information and technology have encouraged more
companies to provide &nternet service* is "ased
competition "et+een companies* +e find in &ra1*
1C
there are companies that provide &nternet in the
country and these companies:
siaCell
Lain raised
Lain &ra1na
Cor.
&tisaluna
0ecurity
s these companies provide services to the &nternet
day and night around the cloc. in addition to that
there is speciali,ed centers of the &nternet provide
this service for citi,ens
%o"ile phone service providers in &ra1
#he use of technology and information has pushed the companies
to compete among themselves and from the mo"ile phone
companies:
sia torrent:
Gounded sia Cell for cellular communication in );;; "y &ra1i
"usinessman .no+n as %r. Garu. %ustafa 5asool* to "e the first
cellular communications company in &ra1 in &ra1.
1D
#he sia-Cell4s foremost providers of communications services
phones in &ra1* as &ra1i company* +hich covers all of &ra14s
provinces last eight years* and is characteri,ed "y progress*
diversity and competitive prices* offering siaCell many modern
services* ranging from local telecommunications services* +hich
include calls +ithin the net+or. of sia-Cell and calls
communication net+or.s operating in &ra1* in addition to
international calls to all countries in the +orld* including ra" and
foreign.
&t also provides siaCell many value-added services +ith added
value to its customers* +hether through monthly "ills or prepaid
services such as voice mail* call alert is received or +hat is .no+n
as calls lost in the language of communication* %%0* and 0%0*
and transfer service "alance on lines* pre-paid service and Caller
&$ services* +ait-and-comment and call for+arding* and service
calls* multilateral as +ell as international roaming services* and
messaging service General Pac.et (GP50)* and many
entertainment services that are specifically designed to suit the
needs of the customers net+or. sia-Cell.
Lain:
#he group +as founded in the year since then has controlled the
telecommunications sector in the %iddle East and +as the first
operator of +ireless communications service in the region and the
num"er of su"scri"ers is currently )(( million su"scri"ers. & .ne+
many of the Lain Group names in the 0tates that have held
mo"ile communications service +hich +as (Gastlin.) in (%#C
#ouch) in :e"anon and (%o"itel) in .no+n as Celtel in the rest of
2E
frica. #he nominal value of the shares of Lain a"out )( "illion
dollars.
nd also &tisaluna
#he security company
Company lantern
0ummary of e-government pro-ects across &ra1
&nformation technology that lays the foundation for
services* ease the "urden on the citi,en "y providing a
net+or. service via the electronic environment of
net+or.s* computer and other tools of information* and
this so-called: (e-government).
Electronic payment* de"it or "an. account to deal
electronic payment* "ut the ur"an "an.s and not availa"le
to citi,ens until the completion of net+or.s and lin.ing
21
them together.
Bse the smart card: #he achievements made "y the
government in recent years and is treated at health
centers and other centers such as the $irectorate of the
various pu"lic pension
&mportant sites in &ra1
Presidency of the 5epu"lic +++.ira1ipresidency.net
%inistry of Goreign ffairs +++.ira1mofa.net
%inistry of the &nterior +++.ira1-moi.com
#he %inistry of Electricity http:HH+++.ira1electric.orgH
%inistry of Communications +++.ira1imoc.net
%inistry of 3il +++.uru.lin..net H oil
#he %inistry of #ransport landing.domainsponsor.com
%inistry of Construction and 7ousing +++.uru.lin..net H moch
#he %inistry of Culture +++.cultureira1.org
%inistry of 7igher Education +++.moheira1.org
#he %inistry of Education +++.moedira1.com
#he %inistry of $isplacement and %igration +++.ira1i-modm.org
CB& +++.c"ira1.org
22
Gact sheet &ra1i http:HH+++.uru.lin..netHi1la+H
&ra1i Property Claims Commission +++.ipccira1.org
#he Central Criminal Court of +++.ira1-ist.org
&ndependent 7igh Electoral Commission of &ra1 +++.iecira1.org
National ssem"ly na-ira1i.com
General $irectorate of #raffic +++.iptraffic.org
#he &ra1i %inistry of Cater 5esources +++.ira1i-m+r.org
General Commission for #a/es +++.ira1ta/.org
7ealth http:HH+++.healthira1.orgH
&nterior http:HHmoiira1.comH
Cham"er of Commerce and &ndustry* the B0-&ra1i +++.ira1iamericancci.org
%inistry of Commerce http:HH+++.motira1.org
&ra1i National 3lympic Committee +++.nocira1.org
#he &ra1i 0pecial #ri"unal +++.ira1-ist.org
National &ntelligence 0ervice official +++.inisira1.com
3ffice of Pu"lic &ntegrity in &ra1 http:HH+++.na,aha.net
22
&nfrastructure
#o "uild a government services and provide a single interface to
customers* the &ra1i government should ta.e advantage of the
potential of infrastructure* +hich allo+s the allocation of resources
effectively and to avoid re-+or. arising from the fragmentation of
+or. or lac. of coordination. &ra14s government is to formulate a
strategy to achieve greater compati"ility and e/change of data
"et+een applications through frame+or.s and policies and
guidelines for conceptual* as +ell as technical resources. &ra14s
government is mainly to ensure the dura"ility of the overall
system of e-government at the level of -o"s and security.
s +ell as support infrastructure:
7uman capacity development in the technological field
Completion of several pro-ects in the development of
administrative
Continuous training
2?
0afe environment
E/change Ginancial
#he provision of &nternet and computers and telecommunications
#he Council is see.ing to maintain the infrastructure through the
development of the administrative system and training staff and
providing them +ith the latest computers and e1uipment for each
employee &nternet.
#he maintenance department of the Baghdad
Provincial Council
#he maintenance department from the department are active in the organi,ation aligned
to the details of the special and important and the many pro"lems facing the "usiness
and pass these pro"lems +ill have on the partition maintenance and follo+-up daily and
is also the "ac."one of this section mayors in the organi,ation to provide services to
staff.
Gor the maintenance department a num"er of "ranches
Electrical %aintenance
%aintenance of +ater
Carpentry
%aintenance of cooling
Blac.smithing
Generators
%o"ile Calculator
%o"ile 0atellite
Car %aintenance
&n addition* the num"er of staff >( employees and "e su"-ect to increase depending on
2@
+or. re1uirements and the pu"lic interest
#he provincial council has <(( employees and has ?@< Com"etr device in the circuit.
#o either sta.eholder or interest are the supervisory or recipient of services provided "y
the maintenance department* such as President of the Council and 8ice 0ecretary-
General and $eputy $irector of dministration* and officials from the mem"ers of the
Baghdad Provincial Council* +ho are in turn provide services to citi,ens "y issuing la+s
and legislation
2A
2B
%aintenance management information system of the
Baghdad Provincial Council
FE-Government ction Plan G
2E1E
Presented "y
Eng H hmed !hudhair ""as
$ate: (<H(=H'()(
:ocation: Baghdad Provincial Council
2C
Proect !escription
#he pro-ect +ill focus on
). Creation of a complaint posting and redressal
system.
'. %aintenance and updating of all +or. and
updating of programs and operational plans of the
Baghdad Provincial Council and the development of
e-government system through the purchase of
goods and services re1uired "y the department and
eventually "ecome mandatory to use the system for
goods and services costing a"ove a certain limit.
%ission
B5i-1i% a $'1"( 1"+"-',$"! a!i'
T' ,('!"#! '5( a!i'
T' "7a#" '5( '(%ai9a!i'
$aa%"$"! )*)!"$ /i!7 !7" '& ICT

2D
3"-ectives of the pro-ect
) - providing high-priority services of the sophisticated level of
1uality
' - Providing services in an integrated and simplified for users
? - access to services of the Council over time
>* - to achieve the level of use of e-government services in the
Council
< - chieve a high level of satisfaction of users of electronic
services
A - the use of maintenance pro"lems through e-mails* as +ell as
used in all official correspondence as possi"le "et+een
government agencies
@ - Provide procurement Cham"er of goods and services costing
more than is realistic in the "eginning through the electronic
system for government procurement
= - Contri"ute to "uild a cadre through the dissemination of
.no+ledge and use of electronic services
; - to contri"ute to the "etter use of resources "y raising the
productivity of staff career
)( - $evelopment of data"ase for the $epartment of
)) - Participation in the development of plans
)' - Duality of information academic program for maintenance
operations
2E
Complaint Management Information System for
Maintenance Department of Baghdad Provincial Council
21
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#he "enefits of e-government pro-ect
) - provides service to user departments
+ithin the department
' - study and develop future strategic plans
? - &mproving Career :evel
> - #o protect all files relating to the 0ervice
< - ccessi"ility and transparency of the
+or.
A - integrity* trust "an.ing deal
@ - $eveloping the administrative and
financial
= - done a lot of transactions relating to the
citi,en or pro"lems relating to maintenance
on a regular "asis.
22
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"eneral !escription for managing proects
#he pro-ects have "ecome the +orld through the Group* as the computers and
mechani,ation provided the opportunity
Gor individuals to focus on ne+ things - ne+ products* ne+ services* and ne+
organi,ations. 0ince there is a need to create
#hings are needed to +or. pro-ects* and unfortunately can "e lost control of the pro-ects
easy and time
0hort* leading to a huge +aste in the "udget and the repeated delays in delivery of
pro-ects +hich is a serious matter* so are
Good s.ills on the "enefits of pro-ect management pro-ect manager at the moment that
allo+s them to deliver
7igh-1uality pro-ects on time and +ithin "udget set.
nd the reputation of any company "ased companies in the la"or mar.et* +hich has a
pea. in the competition this time
3n +hether the company can deliver goods or perform services on time and +ithin
"udget* time
:ost translates into loss of revenue for "oth the company and the clientM de1uate
planning for the activity a"le to reduce the
#he possi"ility of such losses to a minimum* either a clear definition of activities early in
any pro-ect
7elp to discover the lost activities* and e/plains the differences "et+een the unit-time
pro-ect management methods
Cith an emphasis on the methods most commonly used and are most common no+.
#he training program aims to increase understanding of the trainee to manage the time
of the pro-ect +ith an emphasis on
$eliveries and points of discussion are descri"ed* $epartment of the educational
o"-ectives of this "oo.let and* finally* trainees +ill
pply +hat they learned on their e/periences in pro-ect management to learn ho+ to
increase their strengths and identify areas for
&mprovement.
nd ta.ing into account that the practice of pro-ect management at this time include
many of the varia"les
Both in terms of terminology or methodology* this training program +ill depend upon the
terms of the guide cognitive
Pro-ect management* in order to install the terms at the level of pro-ects* practices and
organi,ations
&ndustries* and the overall goal of the training program* +hich granted the certificate
2?
management pro-ects is to enhance the s.ills that
Can "e transferred and +hich can lead to you a certificate of Pro-ect %anagement
d-ust the schedule:
5egard to the timeta"le set* including the follo+ing:
$etermine the current status of the pro-ect schedule N
N &nfluencing the factors that create changes to the timeta"le
N determine that the timeta"le for the pro-ect has changed
N %anaging the actual changes +hen they occur
A H A set the timeta"le
&nputs
%anagement Plan #imeta"le
Baseline schedule
Performance reports
Change re1uests approved
#ools and techni1ues
Progress 5eport
%onitoring system to change the timeta"le
Performance measure
Computer 0oft+are Pro-ect %anagement
nalysis of variance
#ime programs +ritten comparison of the schedule
3utputs
0ample data calendar (updates)
Baseline schedule (updates)
Performance measures
Emptying
Corrective actions recommended "y the
#he assets of the organi,ation4s operations (updates)
ctivity list (updates)
Geatures of the activity (updates)
Plan of pro-ect management (updates)
- input
- ) %anagement Plan #imeta"le
Pro-ect management plan contains the schedule management plan that esta"lishes ho+ the schedule
management
3f the pro-ect and control it.
- ' plan "ased on the schedule
#he timeta"le for the pro-ect is used in the control schedule of the pro-ect approved and referred to
$ra+ing "ased on the schedule* "aseline schedule is a component of the pro-ect management plan*
+hich provides
#he "asis for measuring the performance of the timeta"le and give a report on it as part of a "aseline
measurement of performance.

2@
%ap schedule is a graph sho+ing the schedule of +or. is li.e a construction pro-ect or maintenance
operation or process development or pro-ect development* manufacturing and mar.eting a ne+ product.
#his map is to use lines incidental Bars to sho+ the time spent on each step of the pro-ect and +hen to
"egin and +hen it ends. #his map and thus help us to plan for the pro-ect to transfer the planning of our
managers and colleagues and all +ho is involved in the pro-ect. #his map is a very good +ay to follo+ up
"usiness development and presentation of these follo+-up are easy staa"h 1uic.ly. * Ce can use
hori,ontal lines to determine the other real-time e/ecution of the +or.s in the sense that the map sho+ing
planned and actual time
#his map is ascri"ed to the 7enry Gantt* +ho invented in );)@ and is still used so far* "ut +as the most
popular means used in the presentation of schedules
Chat is the importance to prepare a timeta"leI
:et4s as. the 1uestion another +ay: Chat if +e no longer timeta"le for the pro-ectI 0o no one .no+s
+hen the pro-ect ends and +e can not e/pect the steps that affect the completion of the pro-ect 1uic.ly
and +e can not distinguish the steps that +e can do at the same time +e can not organi,e our resources
can "e for employees in the pro-ect to .no+ +hen their turn came in the pro-ect and can not "e for other
pro-ects coordinate its +or. +ith #his pro-ect
0chedule +e plan to draft +ell "ecause it sho+s us the resources re1uired and ho+ to use and help us to
reduce implementation time through the implementation of some steps in parallel* or "y initiating some
steps in an early stage. lso* the schedule is a +ay to coordinate +ith all parties involved and affected "y
the pro-ect or the steps
& suppose +e4ll process of installing a ne+ machine. & suppose +e are no longer timeta"le. 7o+ goes
thingsI Ce can not say that +e are +or.ing on a good "ecause there is not any plan in advance. Chen
+e need to officials of mechanical installations +ould surprise them the re1uest and may "e not ready
and +hen +e need as +ell as officials of electrical installation and 3perating 3fficer and so on. &t may "e
possi"le to do some electrical and mechanical "usiness in parallel to compress the time* "ut +e +ill not
pay attention to it. %ay "e surprised at the time of late* that process has not "een made +ill #,""" to
disa"le everything +ith it could have "een implemented at any earlier. s +ell as the coordination of use
of resources (tools such as transport* pregnancy* or computers ...). Bet+een various types of "usiness
+ould "e a ma-or pro"lem.
&f should "e a timeta"le +hy map Gantt Gantt ChartI Not enough to +rite everything in a ta"leI #hat the
map of the schedule easy to understand and read it much easier to read a ta"le +ith Bas dates and
times.
#herefore it is commonly used since a long time. Note that the preparation of the map of the schedule
does not re1uire a lot of time in the plot "ecause the computer programs ma.e this easy* "ut even hand-
painted* it does not ta.e a lot of time
2A
5e1uirements of the technical infrastructure
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technical
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5e1uirements of the technical
infrastructure
Ce need infrastructure for &# development and &# operations. Ce
need Computer system * Printer* scannar* :ocal area net+or.ing*
0erver * %icrosoft +indo+s soft+are * %icrosoft +indo+s
soft+are* Ce" site designing soft+are* $ata"ase soft+are*
Pro-ector* &nternet connection* %o"ile phone* Biometric device*
Ce" camera* #esting soft+are* Graphic designing soft+are*
Pro-ect management soft+are* BP0* :aptop* Gurniture.
2C
Graphic sho+s the relationship "et+een infrastructure and
electronic transactions
Graphic sho+s the pro-ect implementation cycle to accomplish

graph of the time of the life cycle of pro-ect management
Cill focus this +or.shop on the .ey delivera"les of the
$epartment of the scope of the pro-ect
2D
Commencement
of the pro-ect
Commencement
of the pro-ect
Pro-ect
Planning
Pro-ect
Planning
&mplementation
of the pro-ect
&mplementation
of the pro-ect
Pro-ect Control
Pro-ect Control
Closure of the
pro-ect
Closure of the
pro-ect
:ifecycle

#he life cycle of the pro-ect mar.s the "eginning and end of the pro-ect and
the technical +or. to "e done at each stage and the parties
Participating in each stage* and the life cycles of different pro-ects in
different functional areas* and different again from the
3rgani,ation to another +ithin the same technical field* and some
e/amples of those areas are: engineering* construction* and armament
nd the development of ne+ pharmaceutical products* and program
development* and communications.
Cith systems integration pro-ects* technical activities as an e/ample of the
stages are: analysis* design* construction H
Procurement* testing* and implementation. %odel and serial levels follo+ing
illustrates the evolving nature and possi"ly overlapping
3f these stages:
E/ample for the integration of technical systems (se1uence) level for the
pro-ect life cycle


?E
nalysis
$esign
Buy
&mplementation
#esting
0tages cycle:
: E/perience is the initial stage in the session* the "asis for the entire
process* and includes self-assessment or
&nteraction among the trainees in the form of 1uote do or give a note or
+ords of one
#hings
: $eployment e/perience "ecomes one of the activities of trainees are no+
ready to participate or to pu"lish +hat they perceived
3r to pu"lish ho+ they feel during the e/periment
: 3peration #his phase includes integration of participation and discovery*
discussion and evaluation (operating
&nternal)
: Circular #he main 1uestion at this stage* is EChat +ill happen after thatIE *
Chere an
#rainees in the preparation of concepts and ideas of the general conclusion
of the e/periment can "e lin.ed to their positions
Chen you return to +or.
: #he application in this final stage is to help trainees to apply the concepts
on attitudes
ParticipateO the actual* as the pilot process does not end only "y using a
Ne+ educational and testing on the one hand the "ehavior of individuals
?1
Pu"lished
(Participation
E/perience)
Pu"lished
(Participation
E/perience)
S"+" C'(" P('6"#! P7a)")
S'&!/a("N #o identify the "asic concepts
5e1uirement: 0uccessful technical pro-ect relies mainly on the e/perience of
the $irector* and the e/tent #mrsh in the application of the techni1ues used* and
its a"ility to deal +ith changes in the implementation of the pro-ect.
Analysis: Group #heory and method of approach and his follo+ers to study the
+ay divisive virtual understanding of the processes "y default a
Design: &s the process of planning methodology prior to the plan to solve the pro"lems in the
educational field design is scientific and logical steps follo+ed for the design of learning and
production* implementation and evaluation
coding @ debugging: Encoding (the process of transition from the 1uestionnaire to the
program 0P00)
#he ne/t step* +hich precedes the introduction to the computer for analysis is the encoding of
data. nd encoding data is the process of converting responses to each 1uestion to the num"ers
or letters easily into your computer.
systems testing: &s a set of elements that +or. together to reach a particular goal* and these
elements must "e "ased on the other* and interact +ith each other to achieve the goal or goals.
#hrough this system can "e descri"ed "y selecting its parts and ho+ to lin. these parts to each
other and the goal must "e achieved
?2
deployment@ maintenance: %any users in maintenance tas.s. Gor the average
user can do the ma-ority of these tas.s and not -ust administrators of the system.
)!",) !' $aa%" (i)0N
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C7a(! Ri)0
5is. management: is the process of measuring and
assessing the ris.s and develop strategies to manage them. 0uch
strategies include ris. transfer to another and avoid and minimi,e
their negative effects and to accept some or all of the
conse1uences
5is. %anagement
5is. ssesment
5is. Control
5is. &dentification
5is. nalysis
5is. Prioriti,ation
5is. %anagement Planning
5is. 5esolution
5is. %onitoring
S5%%")!i')
). T' $a0" a (i)0 $aa%"$"! #'$$i!!"" !'
i1"!i&* a1 $aa%" (i)0.

'. - S,-i! ,('6"#! i!' !a)0) a1 ")!i$a!" !i$" a1
(")'5(#") ("J5i("1 !' #'$,-"!" "a#7 !a)0.
#a.ing place +here the division of the pro-ect depends on time management
and e/ecution time %y suggestion that +e remain committed to these
details.
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?. - 3rgani,e tas.s concurrently to ma.e optimal
use of +or.force.
+e underta.e in the implementation of pro-ects to design and
develop a plan and timeta"le 0tates and commitment to avoid
falling into error.
>- %inimi,e tas. dependencies to avoid delays
caused "y one tas. +aiting for another to complete
<- #o launch special training programmes for employees
0hould & provide e/pertise and s.ills that they o+n and serve the pro-ect.
Possession of personal motives* +hich +ill ensure the success of the
pro-ect.
Possession of personal 1ualities and leadership that +ill +or. on the
pro-ect.
A- %a.e a small pro-ect first and then scale it fast.
Builds on the success of the pro-ect possess the s.ill and accuracy is
not large "ased on the study of good and appropriate and cost of our
control also the speed of delivery.
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Ce +ill use a financial accounting soft+are for automation and
consistency of all financial operations of government department
and also provide a precise vision standard for all financial
statements.
#his +ill also help in preparation of the "udgets of the pu"lic
sector: and allo+s estimates of the "udget through the use of
ta"les
?B
Q5a-i!* #'!('- ,-ai% )#7"$"
#o ensure 1uality
Plans are prepared* documented and approved and of different periods*
including research activities
&dentify areas of research
Cor. to increase the effective participation
$evelop a plan for training staff
&ncrease the sources of funding
Esta"lishing precise criteria for determining research priorities
$evelop a plan to ta.e advantage of the e/pertise
Cor. on upgrading the "est
ll of these points to ensure 1uality
Duality control
#he preparation of an integrated system to improve the methodology for
monitoring and 1uality assurance program consists of three levels
(municipal* 0ecretariat* %inistry)* and ma.ing programs to strengthen
mechanisms of control and 1uality assurance +ith regard to the
construction +or. carried out at the pro-ect site* as +ell as to develop
management systems for municipalities and secretariats to ensure the
1uality of planning and implementation according to international 1uality
standards.
#he programs include the development of 1uality system implementation of
development pro-ects the follo+ing:
- Central control over the 1uarries.
- Central control over the mi/ing plants* asphalt and concrete.
- Control the central la"oratory.
- dministrative development of the secretariats and the municipalities.
- Esta"lishing a system of technical inspection.
- strategy for the development and esta"lishment of government
la"oratory
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C'#-5)i' a1 &5!5("
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$his pro%ect I &ill ma'e it is very (ene)t
for my deportment and ministry of
communication and I$*
+nd I learned this pro%ect to this (oo'

,eference-
./ e/government online
0/ implementing and managing
1/ unloc'ing e/government potential
?- and &&&*google *com
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