Installation 5.4 Manual

I nstal l ati on 5.
4
Manual
R W D I n f o P a k I n s t a l l a t i o n V e r s i o n 5 . 4

PROPRIETARY RIGHTS NOTICE

This material is the property of RWD Technologies. The material represents substantial creative effort
and contains confidential information, and other proprietary concepts, techniques, ideas, and
expressions. This material may not be reproduced, altered, or transmitted in any form or by any means
(including, without limitation, electronic, mechanical, photocopying, or recording means) or in connection
with any information storage or retrieval system, and may not be used in any manner whatsoever,
without the express written consent of RWD Technologies. Your possession or use of this material
constitutes your acceptance of these conditions. If you do not agree with these conditions, return the
material to RWD Technologies. This material is intended to be used as a sample course for training
purposes only.

COPYRIGHT 1999-2005 RWD TECHNOLOGIES
ALL RIGHTS RESERVED

RWD Technologies and RWD Info Pak are registered trademarks of RWD Technologies, Inc. All other
product and company names referenced herein are the registered or unregistered trademarks of their
respective owners.

Table of Contents

RWD Info Pak - Installation Version 5.4, 03/25/2005 1
INSTALLING INFO PAK 3
CUSTOMIZING INFO PAK 4
WHO SHOULD GET WHAT: AUTHOR, ADMINISTRATOR, AND ALL INSTALLATIONS 5
INSTALLING INFO PAK FROM CD 6
INSTALLING INFO PAK USING THE SILENT METHOD 16
MODIFYING THE INSTALLATION CONFIGURATION FILE 16
EXECUTING THE INSTALLATION USING COMMAND LINE PARAMETERS 19
INSTALLING INFO PAK FROM A NETWORK LOCATION 21
SETTING UP THE NETWORK INSTALLATION 21
INSTALLING FROM THE NETWORK 22
CONFIRMING THE INSTALLATION 23
INFO PAK FOLDER STRUCTURE 25
INFO PAK PUBLISHER FOLDERS 27
CONTENT (OUTBOX) FOLDER 27
IPTEMP FOLDER 27
PARENT FOLDER 27
INFO PAK - WEB ARCHITECT FOLDERS 28
CONTENT FOLDER 28
NAVIGATION (NAV) FOLDER 29
STANDARD FOLDER 29
CASCADING STYLE SHEETS (CSS) 29
FASTPATH PAGES (FASTPATHS) 29
HTML PAGES (HTML) 29
HTML TEMPLATES (HTX) 29
IMAGES (IMG) 30
OTHER INFO PAK FOLDERS 31
AS LOGS FOLDER 31
DIAGNOSTICS FOLDER 31
GLOSSARY FOLDER 31
PROFILES FOLDER 31
RPR FOLDER 31
SIMULATOR FOLDER 31
UPGRADING TO INFO PAK 5.4 33

Table of Contents


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Installing

Installing Info Pak
Installation from the RWD Info Pak CD is the suggested method of installation for a single
primary computer. This computer can then be used to configure necessary Info Pak options
using the RWD Info Pak - Configuration Tool.
After configuration, you can copy the Installation files from the CD to a shared network location
for further installation. The configured infopak.ips can then be placed in the installation folder
structure so it will be distributed in additional installations.
Refer to the Info Pak Configuration manual for instructions on using the
Configuration Tool. Refer to Installing Info Pak from a Network Location for
further details on this process.
Alternately, you can use the Silent Installation method to execute the installation in unattended
mode or to facilitate the packaging of the install for distribution via a logon script.
Refer to Installing Info Pak Using the Silent Method for further details.
Info Pak version 5.4 supports Windows 2000 and Windows XP. For customers with other
operating system environments, you must use the Info Pak version for your operating system.
Users cannot share documents between version 5.x and previous versions of Info Pak. In other
words, all of your document authors must be using Info Pak version 5.x. RWD recommends that
all Info Pak users (authors and administrators) use the same version of the software.
RWD strongly recommends that you review the Info Pak Technical Specification document
prior to installing the product. Four specific items to note:
Microsoft Office must be locally installed on the target computer prior to installing
Info Pak on the computer.
If you have licensed RWD Info Pak Recorder for use with the Oracle 11i E-
Business suite, the J Initiator software should be installed on the target computer
prior to installing Info Pak on the computer.
Several Info Pak components use Microsoft Data Access Components (MDAC)
v2.7 SP1. The installation will check the current version of MDAC installed on the
computer and, if it is less than v2.7 SP1, prompt you to select to install MDAC v2.7
SP1.
The RWD Info Pak suite requires the Microsoft .NET Framework v1.1 SP1. If this is
not present on the users computer, the installation will prompt you to select to
install .NET Framework.

Installing

Customizing Info Pak
Info Pak products may be customized using the Info Pak - Configuration Tool. Customization
changes are saved in a file named infopak.ips, and this file is distributed to ensure consistency
among the development team. Your company logo, saved as a .gif, .bmp, or .jpg file, may also
be included in this distribution so it will display in the header of certain child documents.
For Info Pak version 5.x, project settings must be established using the Info Pak 5.x Configuration
Tool.
Refer to the Info Pak Configuration manual for more details on customizing the Info
Pak product suite.

Installing

Who Should Get What: Author, Administrator, and All Installations
The Info Pak product suite installation CD contains a single setup executable. During the
installation you will be presented with three installation options: Author, Administrator, and All.
The Author install includes only those components required to author content, the Administrator
install includes only those components required to administer the documentation project, and the
All install includes all purchased components. Assuming the full product suite was purchased, the
following table displays which products are installed based on install choice:
Info Pak Component Author Install Administrator
Install
All Install
Auto Scheduler
Configuration Tool
Glossary
GUIPro
GUIPro Builder
Help Launchpad (for SAP systems only) Available at the InterAct Product Support Center
(http://interact.rwd.com/support.htm)
Publisher (Recorder, Template, and
Converter)

Simulator (if purchased)
Sync
Web Architect
Auto Scheduler - installed on the PC of the key user responsible for coordinating the production
of Info Pak output.
Configuration Tool - installed on the PC of the key user responsible for the configuration and
standardization of Info Pak.
Glossary - installed on the PC of the key user responsible for maintaining the terms and
definitions in the glossary database.
GUIPro - installed on all PCs to be used to create documentation.
GUIPro Builder - installed on the PC of the key user responsible for the configuration and
standardization of Info Pak output.
Help Launchpad (for SAP systems only) The Help Launchpad installation files are available at
the InterAct Product Support Center (http://interact.rwd.com/support.htm).
Refer to the Info Pak Help Launchpad manual for details on installing and
configuring RWD Info Pak - Help Launchpad for SAP.
Publisher - installed on all PCs to be used to record, edit, and publish documentation.
Simulator - installed on all PCs to be used to record, edit, and publish simulations.
Sync - installed on the PC of the key user responsible for the configuration and standardization of
Info Pak output.
Web Architect - installed on the PC of the key user responsible for creating and maintaining the
performance support website and/or fastpath pages used with Help Launchpad.

Installing

Installing Info Pak from CD
1. Insert your Info Pak installation CD into your CD drive.
The installation should start automatically. If not, navigate to and double-click on the
on your Info Pak installation CD.

2. Click .
After verification is complete, the Registration Information window is displayed.

Installing


3. Complete the following fields:
The following information is character and case sensitive. If the Company Name or
Product ID is mistyped, the installation will not continue.
Field Name R/O/C Description
Company Name R Enter your registered company name.
Product ID R Enter the Product ID provided.

4. Click .

Installing


5. Perform one of the following:
If You Want To Go To
Install to a custom directory
Step 6
Install to the default directory
Step 9

6. Click .
7. Navigate to the desired directory.
8. Click .
9. Click .

Installing


10. Select the desired default language.
This will set the default language for both the interface and the Info Pak document
text.
11. Click .

Installing


If You Want To Then
Install on an authors PC
Click to the left of Author Install.
Selecting this option will install only Info
Pak Publisher, GUIPro, GUIPro Builder,
and, if purchased, Simulator.
Install on an administrators PC
Click to the left of Administrator Install.
Selecting this option will install Auto
Scheduler, Configuration Tool, Glossary,
Sync, and Web Architect.
Install all components on the target
PC
Click to the left of All Components.
Selecting this option will install all
components of Info Pak and, if
purchased, Simulator.

Installing

13. Click .
If you select the Author Install or the All Components install, the following two
dialogs are displayed.

14. Perform one or more of the following:
Highlight a component to display a description of the component to the right of the
list.
Select all desired template and toolbar options during installation. These options can
only be selected at the time of install. If you neglect to install an option, you will need
to uninstall and re-install Info Pak to install the option.
If Then
You want to install the Visio Screen Flow
Toolbar
Click to the left of Visio Screen Flow
Toolbar.
You want to install the SAP Knowledge
Warehouse Template
Click to the left of SAP Knowledge
Warehouse Template.

Installing

If Then
You want to install the SAP Business
Warehouse Toolbar
Click to the left of SAP Business
Warehouse Toolbar.
You want to install a top ten toolbar of
most commonly-used RWD Info Pak -
GUIPro buttons.
Click to the left of the desired SAP,
Oracle, or Windows toolbar(s).
You do not want to install any of the
optional tools
__

15. Click .

If you are using Visio 2000 or Visio 2002 and you are installing the Visio screen flow
toolbar, the following dialog will display. Confirm the location of the Visio Solutions
folder on your computer. If necessary, use the button to specify the
location of the folder.

16. Click .

Installing


17. Click .

Installing


18. Select the desired components for which you want a desktop shortcut created.
Depending on the components purchased, some of the checkboxes on this screen
may be disabled. For example, if Author Install was selected, only the Publisher,
GUIPro, GUIPro Builder, and, if purchased, Simulator checkboxes are available.
Start menu shortcuts are created automatically in Start Programs RWD Info
Pak.
19. Click .

Installing


20. Optionally, select to view documentation associated
with the selected installation type.
21. Click .
You may be instructed to restart your computer.

Installing

Installing Info Pak Using the Silent Method
A silent installation method is also available with Info Pak. The silent install provides the following
capabilities:
Execute the Info Pak installation in unattended mode (requires appropriate
authorization on the target computer)
Provide for Info Pak installation via a logon script
The silent installation method uses an installation configuration file and command line
parameters.
Modifying the Installation Configuration File
The Info Pak installation configuration file contains values for various installation variables. By
specifying custom variable values for your installation, you can enable unattended installations
and allow for installation via a logon script.
Perform the following steps to modify the installation configuration file:
1. Open Microsoft WindowsExplorer.
2. Select the entire contents of the Info Pak CD.
3. Select Edit Copy or use the CTRL+C key combination.
4. Select a network location that is accessible to users.
5. Select Edit Paste or use the CTRL+V key combination.
The installation folders will be copied to the network location.
6. Locate the setup.ini file in the root folder.
7. Double-click on setup.ini to open the file in Microsoft Notepad.

Installing


8. As necessary, specify default values for the variables. The variable names and possible
values are described in the following table.
The proper format for the file data is VariableName=value. Do not include a
space before or after the = sign.
Do not include a trailing \ in any file paths specified.
Variable Name Possible Value(s) Description Example
CLIENT_NAME As provided This data is provided by RWD
Technologiesat time of
fulfillment.
CLIENT_NAME=RWD
Technologies
PRODUCTID As provided This data is provided by RWD
Technologiesat time of
fulfillment. The ID is character
and case sensitive.
PRODUCTID=54XXXX
X-XXXXXXX-
XXXXXXX-XXXXX-
XXXXXXX-XXXXXXX
MAINDIR Defined by customer The directory into which the
application files will be installed.
MAINDIR=C:\Program
Files\InfoPak
LANGID 0 =English (US)
1 =English (UK)
2 =Deutsch (German)
3 =Espaol (Spanish)
4 =Italiano (Italian)
5 =Franais (French)
6 =Svenska (Swedish)
7 =Norsk (Norwegian)
8 =Portugus (Brazil)
The default language for the Info
Pak application user interface
and document text. Specify only
one value. Do not enter extra
characters.
LANGID=0

Installing

11 =Suomea (Finnish)
12 =Dutch
(Netherlands)
13 =J apanese
14 =Korean
15 =Dansk (Danish)
16 =Chinese
(Simplified)
17 =Portugus
(Portugal)
18 =Dutch (Belgium)
19 =Czech
20 =Greek
21 =Franais
(Canada)
22=Chinese
(Traditional)
23=Thai
24=Polish
25=Cymraeg (Welsh)
ROLE_PREV A =Author
B =Administrator
C =All
The Info Pak user role. Controls
which components are selected
for install. Specify only one
value. Enter the value in
uppercase.
ROLE_PREV=A
OPTIONS A =Visio Screen Flow
Template
B =SAP Knowledge
Warehouse Template
C =SAP Business
Warehouse Template
D =SAP 4.5B GUI
Template
E =SAP 4.6-6.2
Classic GUI Template
F =SAP 4.6-6.2 Enjoy
GUI Template
G =Oracle 11i GUI
Template
H =Windows GUI
Template
Optional components available
when Publisher is installed.
Specify one or more values with
no spaces. Enter the value(s) in
uppercase.
OPTIONS=ACF
SHORTCUTS A =AutoScheduler
B =Glossary
C =GUIPro
D =GUIPro Builder
E =Publisher
F =Web Architect
G =Configuration Tool
H =Synchronization
Utility
I =Simulator
Option to create desktop
shortcuts for installed products.
Leave blank for no desktop
shortcuts. Enter the value(s) in
uppercase.
Start menu shortcuts are
automatically created and are not
affected by this variable.
SHORTCUTS=CE
VISIO_SOLUTION Variable Valid for Visio 2000 and 2002
only. Path to the Solutions
folder inside the Visio application
folder. If the Visio Screen Flow
template option was selected,
pertinent files will be installed to
an Info Pak folder in this location.
VISIO_SOLUTION=
C:\Program
Files\Microsoft
Office\Visio10\1033\Sol
utions

Installing

J INITIATOR_VERS
ION
Variable Defines the version of J Initiator
to be configured. The format is
a.b.c.d, where a.b.c.d represents
the version. The minimum
version is 1.1.8.13.
J INITIATOR_VERSIO
N=1.1.8.13
J INITIATOR_INST
ALL_DIR
Variable Defines the path to the Oracle
J Initiator folder. The typical
location is C:\Program
Files\Oracle\J Initiator.
J INITIATOR_INSTALL
_DIR=C:\Program
Files\Oracle\J initiator
1.1.8.13

9. Select File Save to save the changes in the setup.ini file.
Executing the Installation Using Command Line Parameters
Info Pak installations are created with Wise Installation System(Wise) software. The Wise
software allows the administrator to specify command line parameters to direct the actions of the
setup.exe file. Using command line parameters, you can also make use of the configuration file,
setup.ini, which was customized in Modifying the Installation Configuration File.
Perform the following steps to specify command line parameters with the setup.exe file:
Before using command line parameters, copy the contents of the Info Pak CD to a
network location using the steps outlined in Modifying the Installation
Configuration File.
1. Select Start Programs Accessories Command Prompt to open the Command
Prompt window.
2. Enter the directory path location where you have copied the Info Pak CD.
3. Press the Enter key.
If You Want To Then
Execute the installation with the user
interface displayed but with default
values defined for all installation
choices. Setup.ini must be collocated
with setup.exe.
1. Type setup.exe /M=setup.ini at
the command line prompt.
Execute the installation with no user
interface displayed and default values
defined for all installation choices.
Setup.ini must be collocated with
setup.exe.
1. Type setup.exe /S /M=setup.ini at
the command line prompt.

Installing

5. When the installation is complete, type exit at the command line prompt, and press the Enter
key to close the Command Prompt window.
If errors occur during the silent installation, an infopak_silent.log file is created in
the users temp directory (typically, C:\Documents and Settings\
[username]\Local Settings\Temp). This file is displayed automatically when the
installation terminates. Review and resolve the issues listed, and execute the silent
installation again.

Installing

Installing Info Pak from a Network Location
Setting up the Network Installation
Once a primary computer has been installed with the Info Pak suite, the Configuration Tool can
be used to customize the infopak.ips file. This customized file can be placed in the
support\config folder within the installation folder structure for use with future installations.
Refer to the Info Pak Configuration manual for additional details on customizing the
infopak.ips file and creating additional *.ips files.
As a precaution, the original infopak.ips file should be renamed and retained as a backup before
copying the updated file to the installation structure.
1. Open Microsoft WindowsExplorer.
2. Select the entire contents of the Info Pak CD.

3. Select Edit Copy or use the CTRL+C key combination.
4. Select a network location that is accessible to users.
5. Select Edit Paste or use the CTRL+V key combination.
The installation folders will be copied to the network location.
6. Select the configured infopak.ips and logo.gif files.
7. Select Edit Copy or use CTRL+C.
8. Select the support\config folder.
9. Select Edit Paste or use CTRL+V.
The files located in the support\config folder will be used in installations from the
network drive. If needed, a new CD of this folder and its contents may be created
and distributed.
When a file is copied from a CD, often the operating system marks the file as read
only. Ensure this option is NOT selected for any .ips, .dat, or .xml files.

Installing

Installing from the Network
Once the configured infopak.ips and logo files have been saved in the folder structure, users may
install the Info Pak products on their local hard drive.
To install an Info Pak product from the network:
1. Select the setup.exe location from the network.
2. Follow the instructions for installing from the CD.
RWD recommends against using another electronic form of distribution, or creating
an additional automatic installation executable. Problems have been found to
occur when the installation executables have been modified.

Installing

Confirming the Installation
Authors and administrators can perform the following steps to confirm the installation:
1. Log on to Microsoft Windows using your standard account.
2. Open and close Microsoft Word.
3. Launch the Info Pak Recorder Toolbar.
4. Establish the working folder.
RWD recommends that all authors select a uniform working folder in the same
location on all authors hard drive (preferred) or in unique locations on a shared
server.
5. Select the New icon on the Recorder Toolbar
When creating a new Info Pak parent document, ensure you select the appropriate
Document Type (Generic Parent, Oracle Parent, or SAP Parent).
6. Create a document and record several actions within a typical target application.
7. Publish the document to cue card/HTML format.
8. Open the GUIPro and GUIPro Builder components, and ensure both components open
without error.
9. Open each Info Pak administrator component (Glossary, Web Architect, Configuration Tool,
Sync, and Auto Scheduler), and ensure each component opens without error.
10. If you are upgrading to Info Pak 5.4 from a previous version, open Glossary, Web Architect,
and the Configuration Tool. From these interfaces, open the corresponding database file (for
example, your Web Architect database).
Before upgrading, refer to Upgrading to Info Pak 5.4 for additional details on the
process.

Installing



Folder Structure

Info Pak Folder Structure
Once the Info Pak suite is installed on a computer, a default folder structure is created for use
with the different Info Pak components. This structure is created under the All Users profile in
C:\Documents and Settings\All Users\Application Data\RWD\Info Pak\Version 5.40 and is
used by Info Pak applications. Although all users are granted full control of this structure starting
at the RWD level, users should not modify this structure. When a new user opens an Info Pak
application for the first time, the user is prompted to select a working folder location. The
application will copy the Info Pak working folder structure to this location. The default location is
C:\Documents and Settings\[username]\My Documents\InfoPak.
Users can change the working folder location via the Preferences option in Info Pak
Template.
During installation, a second folder structure will be created in the Program Files folder to contain
program files used by the Info Pak applications. These files should not be moved or altered.
The following depicts the standard All Users folder structure created during an administrator
installation. A subset of these folders is installed during an author installation.

Folder Structure

The following depicts a typical \[username]\My Documents\InfoPak folder structure for an
administrator user. Details about the folder contents are provided in the following subsections.

Folder Structure

Info Pak Publisher Folders
If Info Pak - Publisher is installed, subfolders will be created upon first launch of the Publisher
application. These subfolders are created in the users working folder to store Info Pak
documents. The default location of the working folder is C:\Documents and
Settings\[username]\My Documents\InfoPak.
Users can change the working folder location via the Preferences option in Info Pak
Template.
This folder structure may be copied and pasted to a network location so that multiple developers
may publish all documentation to one content folder location to facilitate efficient batch publishing.
Refer to the Info Pak Publisher manual for details on the Publisher component.
Content (Outbox) Folder
The content folder is the outbox, or published location, for documents created when publishing.
Documents should be published to this folder.
IPTemp Folder
The IPTemp folder is created during the publish process to temporarily store documents that are
being published to multiple formats. After publishing, the documents are automatically removed
from this folder.
Parent Folder
The parent folder is an optional save location for parent documents and other Info Pak
documents. Info Pak documents may be saved in any location and do not require a special folder
structure. When creating a new document from the Publisher Recorder or Template toolbars, a
subfolder will be automatically created to house the document. The default save location when
creating documents from Publisher Recorder or Template is C:\Documents and
Settings\[username]\My Documents\InfoPak\parent.

Folder Structure

Info Pak - Web Architect Folders
During installation, a Web Architect folder structure is created on the local drive of the computer.
This folder structure is important to ensure the functionality of Web Architect.
The content, navigation (nav), and standard folders must be kept at the same relative paths for
Web Architect to work properly. It is not necessary to maintain these folders in the default
installation location: C:\Documents and Settings\[username]\My Documents\InfoPak. These
folders may be moved to a network location or web server, but the hierarchy structure of the
folders must be maintained.
If you are building a website, the entire InfoPak working folder (minus the parent, profiles,
glossary, and scheduler folders) should be moved to a public Intranet or file server located at your
company. The InfoPak working folder contains standalone files necessary for proper website
operation.

Refer to the Info Pak Web Architect manual for details on the Web Architect
component.
Content Folder
It is best to have only one content folder containing child documents and other types of content
documents. Since child documents are not importable into Web Architect, they are maintained in
folders distinct from the Info Pak source documents.
A content folder is created when an Info Pak application is launched for the first time. The default
content folder location is C:\Documents and Settings\[username]\My Documents\InfoPak. If
you choose to copy the Info Pak working folder to a shared location so multiple authors all publish
content in the same location, each user will have to modify outbox settings inside the Publisher
application.
For Web Architect to properly display content on a website, all content MUST be located in
InfoPak\content. Use this folder to house child documents and any other documents to be
included on the website. If documents are not published to this content folder, the website will not
display any published content.

Folder Structure

Navigation (nav) Folder
The nav folder is empty until the first time Web Architect builds navigation pages. This folder
houses the actual HTML pages that make up the website being created. When navigation pages
are rebuilt to reflect changes, the HTML pages are overwritten in the nav folder.
Standard Folder
The standard folder contains many subfolders required to generate and display Web Architect-
built websites. These subfolders are necessary for the website and should not be moved in
relation to the content and nav folders.

Cascading Style Sheets (css)
The HTML style sheets are found in the css folder. The website css files are used to set the
appearance and maintain consistency throughout an entire website. Formatting such as fonts,
colors, background colors, and linking colors is controlled using this cascading style sheet. The
glossary.css file is used to control the appearance of an exported list of your glossary terms and
definitions. You should be familiar with HTML and style sheets before editing these files.
Fastpath Pages (fastpaths)
The HTML files built by Web Architect during the Build Fastpath Pages operation should be
saved in this folder. Fastpath pages are intermediate web pages that list content documents with
a common property, such as a transaction code. Fastpath pages are used with Info Pak - Help
Launchpad.
HTML Pages (html)
HTML files are static web pages that display common information for the entire website.
Examples of web pages contained in this folder are toolbars, contact pages, search pages, and
glossary pages.
HTML Templates (htx)
HTX files are the templates used by Web Architect to build navigation and fastpath pages, and
child toolbars. There are several folders containing generic template files that may be
customized to suit the needs of your company. You should be familiar with HTML and style
sheets before editing the HTX files.

Folder Structure

Images (img)
The img folder serves as a common location for images used throughout the entire website.
Images may be in GIF or J PG format. Your company logo can be saved to this folder as
wa00_clientlogo.gif or wa05_logo.gif or wa05_logo.jpg (if you are using the wa05 template for
your website).

Folder Structure

Other Info Pak Folders
AS Logs Folder
If RWD Info Pak Auto Scheduler is installed, subfolders are created in the All Users working
folder. These subfolders store logs generated during use of Auto Scheduler.
Diagnostics Folder
The Diagnostics folder contains saved *.asl files generated as a result of running the diagnostic
troubleshooting utility delivered with RWD Info Pak. These *.asl files are typically sent to RWD
Product Support for analysis.
Glossary Folder
If RWD Info Pak - Glossary is installed, a folder and subfolder are created in the users working
folder to store the extensible stylesheet language (.xsl) files used when exporting the Glossary in
XML format. An additional subfolder will be created in the users working folder upon first
execution of the application. This subfolder stores logs generated during globalization of
documents.
Refer to the Info Pak Glossary manual for details on the Glossary component.
Profiles Folder
The profiles folder includes subfolders for all installed Info Pak applications. These subfolders
contain profile files (in XML format). Each folder contains the default profile (current.xml) created
upon installation. This profile points to the default Info Pak project settings (infopak.ips). Any user-
or administrator-developed profiles are placed in these subfolders during synchronization and
profile import.
rpr Folder
The rpr folder contains testing profiles for each RWD Info Pak component. These testing profiles
are used during troubleshooting to gather data and create the resulting *.asl file to send to RWD
Product Support.
Simulator Folder
If RWD Info Pak Simulator is installed, a subfolder is created in the All Users working folder.
This subfolder stores any auto-correction settings files or custom dictionaries, the
IMSManifest.xml file, and note template files.

Folder Structure



Upgrading to Info Pak 5.4

The RWD Info Pak version 5.4 installation will automatically upgrade 5.x versions of Info Pak.
You can install Info Pak 5.4 overtop of a 5.x version.
If you have a version older than 5.x installed, you must first install 5.0x and
then proceed to install 5.4.
The following table provides guidance and/or required actions throughout the upgrade process.
Upgrade Timeline Notes
Should I Upgrade?
If your documentation project is already underway
using a previous version of Info Pak, weigh the
benefits of upgrading to version 5.4 against the
time and effort required to upgrade and learn any
new functionality. Unless the new features and
functionality in version 5.4 are critical to your
project, you may want to wait to upgrade until your
project timeline can accommodate the upgrade
effort.
The Info Pak 5.4 document format is not
backward compatible with pre-5.0 versions. In
other words, users cannot share documents
between version 5.4 and pre-5.0 versions of Info
Pak. All of your document authors must be using
an Info Pak 5.x version.
Before You Upgrade
Review the Info Pak 5.4 Technical Specifications
on the InterAct Product Support Center
(http://interact.rwd.com/gm/SupportSite).
Create a backup copy of your Info Pak files,
including Web Architect, Glossary, and custom
GUIPro databases; .mdb and .ips configuration
files; custom logo, HTML, and HTX files; and your
Info Pak documents.
Review the Who Should Get What: Author,
Administrator, and All Installations section of
this manual.
Ensure the person performing the upgrade has
Administrator rights on the target computer.
What Happens During the
Upgrade?
If you have a version older than 5.x installed,
you must first install 5.0x and then proceed to
install 5.4 if you wish to retain your project
settings. You may elect to have only the
administrator perform this interim upgrade
step; authors can simply uninstall the 4.x
version and then install the new version. The


administrator must then ensure the authors
sync to obtain the project settings.
If you are upgrading from versions 4.0x or 4.1x to
5.0x prior to the 5.4 install, the 4.0x or 4.1x
version will be uninstalled silently when upgrading
to version 5.4. This is due to significant changes
in the application architecture. Your current
configuration settings from the infopak.ini and
InfoPak_altlanguage.mdb will be retained and
inserted into an infopak.ips file during installation.
If you are upgrading from version 4.2x to 5.0x
prior to the 5.4 install, the infopak.mdb will be
upgraded to an infopak.ips file during installation
of 5.0x.
What Must I Do After the Upgrade?
To upgrade a 4.x Web Architect database, open
the database using Web Architect version 5.4.
The upgrade process may take several minutes.
Prior to the upgrade starting, a backup copy of
your database (with a .bak extension) will be
created. To upgrade a pre-4.x Web Architect
database, please contact RWD Product Support
To upgrade a pre-5.3 Glossary database, open
the database using Glossary version 5.4. The
upgrade process may take several minutes. Prior
to the upgrade starting, a backup copy of your
database (with a .bak extension) will be created.
The filename extension for both the Glossary and
Web Architect databases was changed in version
5.3. If you are opening a pre-5.3 database for
upgrade, open and save your profiles to reflect the
new filename. In addition, if you have specified
the Glossary location in your Template profile,
update the location with the new database
filename.
After upgrade, open and save your profiles, and
overwrite any older profiles in your sync location.
In particular, you will need to add any required
alternate document types in Web Architect and
then save your Web Architect profile.
If you are upgrading from a 4.x version of Help
Launchpad, note that Help Launchpad 5.x uses
development namespaces. You must point to this
namespace in your SAP customization. Refer to
Help Launchpad SAP Customization in the Info
Pak Help Launchpad manual for details.


Documents created with previous versions of Info
Pak are automatically updated to an Info Pak 5.4
document when opened.
If you are modifying Web Architect HTML or HTX
files, ensure you save these files with Unicode
encoding enabled to take advantage of the
language enhancements in Info Pak 5.4. Unicode
enabling allows you to mix documents of different
languages in the same category (i.e., web page).




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