Motivation Plan Houman Kargar Professor Foley September 2, 2014 LDR/531
Motivation Plan 2
Introduction Organizational development is the core aspect of any organization in order to achieve success for the company. Employee performance greatly contributes to organizational performance and growth. The study of organizational behavior becomes more significant due to an increased need to understand the changing business culture and human behaviors in order to compete in the market. This leads many companies to make an investment to assess personalities, attitudes and behaviors of employees and leaders in order to align them with modern organizational cultural needs. In this paper, various styles of behavior will be assessed according to the DiSC Assessment in order to assess the team members personalities which influence team performance. The plan to increase satisfaction, motivation and performance of team members will be suggested to implement according to different personality styles of the individuals within the learning team. Different personality factors among team members will be analyzed in order to provide the ways to address these factors to positively influence the performance of the team. DiSC Assessment The interview from my mentor Max was taken in order to gather information about his organization and his department. Max works for EDHEC, a prestigious French HEC (commerce school). They have a special research bureau, which provides specialized research to institutional investors. Max works as a research economist there, and he specializes in statistical research about mutual fund regulation. His title is "research engineer", which indicates that his duties require a specific level of knowledge of research methodology. The plan is applied to his learning team members to increase their satisfaction, motivation and performance. The plan will be based on the learning team members personal profiles and personality test assessments Motivation Plan 3
results that were conducted. Specific differences have been identified within their personalities, attitudes, emotions and values. These differences can be evaluated with the help of DiSC which is a personality test that shows a personality profile of an individual. The methods are applied to the learning team members to assess their behaviors, personality and temperaments. This provides facts about how people think, act or collaborate. It is reliable and validates the testing. Four major personality traits measured under DiSC include Dominance, Influence, Steadiness and Conscientiousness. The results based on the DiSC personality test identify two major styles in team members of a mentor organization. It includes Dominance style (D Style) and Interactive style (I style). The dominance style is driven by the need to control and achieve. The members associated with dominance style are goal-oriented and feel comfortable when they are given power to control people or situations. They want to accomplish their goals and focus on highly effective approach to attain bottom line results. They are not afraid to bend the rules. They are less likely to take permission and most likely to accept challenges. They take authority and have the ability to solve problems. They are fast-paced and give very impressive work performance and are quick in their approach. The second major style found in the personality test results of team members is The Interactive Style. These types of people are very enthusiastic and friendly. They flourish on admiration and acknowledgment from others. They love to have fun and build relationships. They prefer to lunch with clients rather than than work in the office. They are persuasive, charming, enthusiastic and warm. They greatly influence others (Rohm, 1994). They are dreamers and make others excited with their vision. They have charisma and they are optimistic Motivation Plan 4
in their approach. These qualities help them to build an alliance with others to achieve their goals. The learning team members under our study are associated with D Style and I style. Both these styles have different characteristics and methodologies to accomplish their goals. Employees having D style are more independent, need control over their audience and love to win. On the other side, I style people also want victory and need to build relationships with others and are likely to be friendly and want authority and prestige. D Style people take fear as an advantage to accomplish its goals while I style people fear of being ignored. D style people are more challenging while I style people are enthusiastic and optimistic (Browne & Howarth, 1977). D Style people are motivated by success while I style people are motivated by social recognition. To increase satisfaction, motivation and performance of the team members, it is very important to assess their personalities in order to motivate them according to their needs. Because the motivation conflicts their personality needs may not able to influence the employees positively. The motivation plan of the company includes the strategy of offering monetary and non- monetary rewards to employees in order to increase their job satisfaction, minimize turnover, gain high productivity and increase the quality of work. It can be only possible with the monetary and non-monetary rewards offered to the employees. Monetary rewards can be in the form of salary wages and other benefits and compensations provided to the employees as discussed above. The non-monetary rewards include promotions, words of appreciation, rotating positions at the upper level for some period to take exposure from that position, complementing the good ideas of employees, making the employee leader of his team on periodic basis on the Motivation Plan 5
base of its good performance, offering the employees lunch or dinner to celebrate a target completion, etc.. All of these monetary as well as non-monetary rewards are the major drivers of motivation as the theories of motivation explain these concepts. It encourages employees to achieve their organizational goals with enhancing their individual performances. The employees must need to motivate according to their personality profile. D Style employees are more motivated with competition, success, and winning. They love to take challenges. They can also be motivated by challenging goals and giving them control over some situation in order to fully utilize their abilities to accomplish their goals. Working in certain workplace environments which is designed according to their personality will give them motivation and job satisfaction. Such employees can be offered with monetary and non monetary rewards for their excellent performance (Reynierse, Ackerman, Fink & Harker, 2000). It will make them more motivated. The plan of motivation implemented on I style people should be aligned according to their personality profile. To increase their motivation, satisfaction and performance, it is important to plan a group-oriented work environment for them where they can collaborate with one another and exert their efforts collectively to accomplish work goals. In this way they will be more satisfied with their job. It is preferred to set non-monetary rewards for them e.g. promotion, social recognition or some special award ceremony or announcement to encourage their good performance (Jamal, 1990). It will highly motivate them and encourage them for their best future performance. Training programs, counseling and workshops will also provide opportunities for such people to improve their level of performance. Organizations in the present era are moving towards providing the complete package of employee benefits in order to create employee satisfaction. Employee satisfaction has become an Motivation Plan 6
important part of organization objectives, for the organizational growth perspective. A total rewards program is constituted by many companies which includes all important things to attract employees. It includes salary, incentives, bonuses, employee growth opportunities, training, and other benefits. These components are important for organizations to explore positive relationship with employees to ensure organization success. Innovative reward programs are designed nowadays to acknowledge employee needs and meet their personal goals in order to influence them positively. Conclusion D Style people shape environment through taking challenges and I style people shape the environment through influencing others. Both styles have their own personality traits. There are various other personality profiles and some people also have a combination of two or more styles. It deeply depends on individual personal history and social influence. The members of a team should be motivated according to their perceived personality skills in order to influence them positively to achieve individual and organizational goals.
Motivation Plan 7
References
Browne, J. A., & Howarth, E. (1977). A comprehensive factor analysis of personality questionnaire items: A test of twenty putative factor hypotheses. Multivariate Behavioral Research, 12(4), 399-427. Jamal, M. (1990). Relationship of job stress and Type-A behavior to employees' job satisfaction, organizational commitment, psychosomatic health problems, and turnover motivation. Human Relations, 43(8), 727-738. Rohm, R. A. (1994). Positive Personality Profiles:" disc-over" Personality Insights to Understand Yourself--and Others!. Personality Insights. Reynierse, J. H., Ackerman, D., Fink, A. A., & Harker, J. B. (2000). The effects of personality and management role on perceived values in business settings. International Journal of Value-Based Management, 13(1), 1-13.