RUSSELL ANDERSON

Fort Collins, CO 970.372.1144 russx100@gmail.com

INFORMATION TECHNOLOGY LEADER
Dynamic and accomplished professional with 20+ years of experience and success in senior-level systems
engineering and administration. A strategic leader with comprehensive knowledge of IT operations and
project life cycle; completes projects on time and budget. Track record of successful interfacing with IT
professionals and clients alike. Recruits, develops, and motivates top-performing organizations; unites
teams to complete missions through efficiency and excellence. Assesses performance to determine areas
for improvement. Superior multitasking and documentation skills. As self-starter who thrives in
collaborative, team-oriented environments; works independently with equal success. Performs under
pressure with ease. Dependable, proactive, and respected.
AREAS OF EXPERTISE

Technical Management Video Conferencing Asset Management Disaster Recovery
IT Communications Audio Visual Consulting & Developing Citrix Virtual Environments
Network Administration Server Maintenance New Technology Training Research
Collaboration Documentation Policies & Procedures
PROFESSIONAL EXPERIENCE

CACI
Senior Systems Administrator III, 2011-Present
Leads departmental users and managers; ensures complete system security and integrity
Monitors and directs support-related tickets and issues; oversees disaster recovery methods
Exhibits and employs comprehensive knowledge of LAN systems and Blackberry Server; supports all
business-related software
Originates, documents, and implements new computer policies and procedures
Facilitates complete training on applications, products, and services; ensures comprehensive system
hardware/software documentation
Displays understanding of Health Care IT
Directs primary/alternate property custodian tasks; responds to all after-hours problems
Schedules video conferencing systems
Travels (when necessary) to provide on-site IT support

THE NEENAN COMPANY
Help Desk Manager, 2006-2011
Spearheaded Levels I, II, III of technical support
Engineered and provided new technology training for staff including software and idea technology
Headed the design and development of software systems
Served as video conferencing technician and moderator; maintained inventory/software databases
Developed and led technical classes for clients
Collaborated with vendors to coordinate support efforts and provide highest-quality
software/hardware support
Recognized as lead on migration to Win7 and hardware replacement schedule
Assisted in all network, server, and software issues and Citrix development
Adapted to all current changes in user and system software and hardware requirements



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EDUCATION
Southwestern Texas State University, CIS
DeVry University, MIS
Blinn College, MIS

TRAINING & CERTIFICATION

Business and You, David Neenan
Leadership, Trust, and Communication, Julio Olalla, Newfield
Conscious Business, Fred Kofman, Axialent
Innovation and the Systems that Support It, Marshall Thurber
Courage in Business, Gus Lee