Write all the answers on the Answer Sheet

You can spend altogether 45 minutes on this test

I. Choose A, B, or C to complete each definition
1. The term bed night is used to ...
A. indicate a night's sleep
B. indicate the length of sta
!. measure the rate of occupanc of a room
". The main #ob of a receptionist is to ...
A. prepare guests' bills
B. deal with messages and $es
!. boo$ guests in
%. !onser&ator is ...
A. a room with a glass roof and walls
B. a group of officials controlling a port
!. preser&ation of the natural en&ironment
4. 'eaflet is ...
A. a boo$let containing information on something
B. printed( usuall folded piece of paper that gi&es information
!. public notice offering or as$ing for goods or ser&ices
5. !ost effecti&eness is .....
A. the cost of producing something
B. producing the desired result
!. gi&ing enough profit compared to mone spent
II. Fill in the gaps with the verbs given to get the recipe of this delicious cake
A. cut( B. ba$e !. put ). stir *. preheat
+. spread ,. allow -. whis$ .. add /. remo&e
BRO!I"#
0. ................. the o&en to 112
o
!. 3.4 ...............eggs and sugar together until light and fluff.
1. .................chocolate and butter into a bowl and put in a pan of water o&er gentle heat.
-eat until melted.5. ............into egg mi6ture( then 12. ...................flour( ba$ing powder and nuts.
11. ................into a greased ca$e tin.1". ................for %27%5 minutes or until a crust has formed.
1%. .................to cool slightl then 14 .................from tin.15. .............into s8uares.
Intermediate "nglish $est for $ourism and Catering
%rammar and &ocabular'
#A()*"
III. rite the specialist terms defined below
10. A piece of paper e6changed for goods and ser&ices ..........................................................
14. *nd of a period when ou can use something....................................................................
11. 9one that ou get for selling something :usuall a percentage;.....................................
15. Bus ser&ice pro&ided b a hotel free of charge..................................................................
"2. Where guests ser&e themsel&es from a number of dishes .................................................
I&. )ut the verbs in brackets into the right tense
"1. Tra&eller's che8ues .........................:can change; at the cash des$.
"". The Sun Tour group ...........................:should arri&e; two hours ago but the were
delaed in Barcelona.
"%. The weather .............................:be; &er good since the beginning of last wee$.
"4. Because of the brea$down( the passengers ................................:transfer; to another
coach last night.
"5. . suggest ....................................:hold; the conference in 9a.
"0. 9one ............................:not refund; to the customer who complained about the tour.
&. Complete the sentences with the correct preposition
.'&e been tring to get hold "4 ....... the concierge( but she doesn't seem to be "1 .......
As ou can see( we'&e got a &er good range "5. ..........conference facilities.
. am a writing %2. ........repl to our ad&ertisement %1. ......a <esort <epresentati&e.
!ould . possibl ha&e a single room %". ......... a sea &iew=

&I. Fill in the correct form of the given words in the sentences
%%. toilet A selection of .............. and a hair drier should be pro&ided in the bathrooms.
%4. re8uire Small hotels ha&e different staffing ................ from large ones.
%5. centre .'m loo$ing for a hotel close to the trade fair or ...............located.
%0. responsible . li$e the ............... the hotel allows me to ha&e.
%4. isolate We cannot allow departments to be run in ........... of each other.
&II. "+pand the following abbreviations
%1. + > B ?
%5. @AT ?
42. AAB ?
41. pa6 ?
4". WT9 ?
&III. (atch each of the following terms with the appropriate definitions below . $here are
two e+tra words which 'ou ,O !O$ !"", to use.
A. baggage tag +. rac$ rate
B. buc$etshop ,. #un$ food
!. all7in -. famil plan
). &alet ser&ice .. double7double
*. #unior suite /. deadhead
4%. A large hotel room with a partition separating the bed and sitting areas.
44. Aircraft( ship or other transportation &ehicle in transit without a paload.
45. The regular( public rate of a hotel room.
40. +i6ed price tour including transportation( meals( transfers.
44. )iscounts offered to a famil group b hotels( resorts or other suppliers.
41. Tra&el agenc that sells to the public discounted air tic$ets obtained from consolidators.
45. 9eals or snac$s relati&el high in calories while low in nutritional &alue.
52. !leaning( laundering( or repairing of guests' clothes.
Intermediate "nglish $est for
$ourism and Catering
#A()*"
A!#"R #-""$
Code.
ScoreC
+irst 9ar$erC
Second 9ar$erC
1.
".
%.
4.
5.
0.
4.
1.
5.
12.
11.
1".
1%.
14.
15.
10.
14.
11.
15.
"2.
"1.
"".
"%.
"4.
"5.
"0.
"4.
"1.
"5.
%2.
%1.
%".
%%.
%4.
%5.
%0.
%4.
%1.
%5.
42.
41.
4".
4%.
44.
45.
40.
44.
41.
45.
52.
Intermediate "nglish $est for
$ourism and Catering

/"0
#A()*"
1. !
". !
%. A
4. B
5. !
0. *
4. -
1. !
5. )
12. .
11. +
1". B
1%. ,
14. /
15. A
10. &oucher
14. e6pir date
11. commission
15. shuttle
"2. buffet ser&ice
"1. can be changed
"". should ha&e arri&ed
"%. has been
"4. were transferred
"5. holding
"0. has not been refunded
"4. of
"1. in
"5. of
%2. in
%1. for
%". with
%%. toiletries
%4. re8uirements
%5. centrall
%0. responsibilit
%4. isolation
%1. +ood and Be&erage
%5. @alue added ta6
42. old age pensioner
41. passenger
4". World Tra&el 9ar$et
4%. *
44. /
45. +
40. !
44. -
41. B
45. ,
52. )