Intelligent Healthcare Management

INNOVATIVE TECHNOLOGY ACHIEVING MEASURABLE RESULTS

A modern hospital is a complex campus a mini city accommodating many different
buildings, specialist facilities and agendas. For it to work efficiently and free up funding
to provide quality patient care, it is vital that the different functions and departments
come together and work with each other; that technology supports integrated building
TODAYS CHALLENGES
At Honeywell we recognise that, in todays
competitive healthcare environment,
hospital staff are under ever-increasing
pressure to do more with fewer resources.
On the one hand they are being asked to
improve patient care and service delivery;
on the other, to increase patient numbers,
improve productivity, implement more
efficient business processes and cut
costs. Against this, drive for performance
improvement, security, public safety and
risk mitigation remain top priorities.
Efcient building and security
management
Hospitals need to be comfortable, energy
efficient, safe and secure and to generate
building management efficiencies. Accurate
visual and aural information in the event
of a security alert coupled with the safe
evacuation of a large number of people,
are prime safety concerns. Improved utility
management, minimising unwanted alarms,
protecting staff and reducing theft and
misappropriation of critical hospital assets
are high on the hospital managers agenda.
Hospitals are under pressure to improve service delivery and meet
budget targets: managers must adopt innovative ways of working to
achieve results.
management systems, automated workflow processes and timely information exchange.
With foresight and planning, hospital managers can influence the entire, simultaneous
experience of many different stakeholders without compromise.
Hospitals are under pressure to improve service delivery and meet
budget targets: managers must adopt innovative ways of working to
achieve results.
Improved patient care and revenue
generation
Reputation is vital to attracting patients.
Hospitals need to be safe, responsive and
agile. Currency of information helps to
support equipment uptime and operational
efficiencies. The ability to integrate building
management solutions with business
systems eliminates administrative bottle-
necks and speeds the passage of patients
through the system. From locating a
hospital bed or a trauma team, to ensuring
lighting and heating is aligned to demand
or locating vital mobile equipment, timely
information exchange between systems
and people is critical to first class service
delivery.
It also helps to meet patient expectation.
An ambient environment and first class
bedside services access access to
phone services, TV, games, the internet
and meal ordering for example make for
a more pleasant stay and provides revenue
generating opportunities.
Meeting nancial responsibilities
Manual processes are expensive, time
consuming and open to risk, tampering
and theft. Integrated control technologies
improve the productivity of buildings,
assets, staff and ancillary services. They
help to optimise existing resources
and reduce costs and waste to drive
performance improvement that underpins
business goals.
Better internal processes
Converged solutions mitigate risk and
minimise costs. The more complete
and current data records are whether
pertaining to access permissions, an alarm
alert, trending data or real time monitoring
of patients, equipment and staff the
quicker the right response and the better
the standard of facility services and clinical
decision-making. Patients recover more
quickly; patient and staff satisfaction
improves along with the hospitals
reputation.
Increased productivity
Automated technologies improve workflow
processes, ensuring that they happen as
intended. The ability to seamlessly collect
data from multiple points, integrate it and
distribute it supports information sharing
and automated processes. It taps the
full potential of data exchange tracking
the whereabouts of staff and assets and
investigating security alerts for example.
Converged solutions also enable robust,
real time communication between patients
and carers and make for more productive
administrative processes.
Smarter ways of working help to overcome
clinical staff shortages and retain healthcare
professionals in a competitive market.
Real time information supports equipment uptime and operational efficiencies. It makes for a
more responsive and agile environment that mitigates risk, minimises costs and helps to deliver
on patient expectation. It is key to the hospital managers dilemma how to do more with fewer
resources.
As an industry leader and single expert source, Honeywell can deliver
fully converged solutions tailored to the needs of healthcare managers.
MEETING THE CHALLENGES
As an industry leader and single expert
source, Honeywell designs, manufactures
and installs integrated solutions that meet the
demands facing todays hospital managers.
Flexible solutions
We can customise our comprehensive
suite of systems and services to meet your
specific building management, fire and
security, business and financial needs.
And, because our open technologies are
compatible with most existing and multi-
vendor equipment, you can choose to
retrofit, expand and upgrade as timescales
and budgets permit.
Addressing your needs
We focus on your business goals.
Whatever your requirements we can
design an intelligent system to meet them,
using existing products or through the
development of customised solutions,
including project validation, maintenance,
asset tracking and energy management.
Long-term partnership
Capital investment in the technologies to
operate a successful healthcare facility
is only a small part of the life time cost.
Honeywell service and maintenance
support includes equipment upgrades
over time and new technologies, together
with the provision of experienced technical
personnel who will work with you to
optimise system uptime and productivity
gain. On site or remote, they can lend
day-to-day operational support and train
your own operatives.
Finance
Lack of funding need not undermine
smarter ways of working. Honeywell Global
Finance in co-operation with Key and
Society General Equipment Finance, can
offer loans and other financing structures
to support timely capital investments. This
includes straightforward leases, operating
leases and receivables assignment
for energy management initiatives,
performance contracts and a lot more.
As an industry leader and single expert source, Honeywell can deliver
fully converged solutions tailored to the needs of healthcare managers.
Honeywell has more than 30 years
experience in healthcare. Here
are some of the hospital facilities
around the world incorporating our
solutions and services:
EMEAI:
Arcispedale Santa Maria Nouva, Italy
Gwent Healthcare NHS Trust, UK
Heerlen Hospital, Netherlands
Klinikum Ukermark, Germany
Klinikum Dessau, Germany
lHpital Europen Georges-Pompidou, Paris
Ospedale Bufalini di Cesena, Italy
Ospedale Milano, Italy
Royal Glamorgan, UK
Derriford Hospital, UK
USA and Canada:
London Health Sciences Centre, Canada
Texas Scottish Rite Hospital for Children
Asia:
Dong-A University Hospital, Korea
Kwong Wah, Hong Kong
Qingdao East, China
United Christian Hospital, Hong Kong
Yonsei University Severance Hospital, Korea
Australia:
John Hunter Hospital
Launceston General
Mater Misericordiae Hospital NSW
St John of God Hospital, Subiaco
will be deployed; entry points will unlock
to allow the safe evacuation of people
and additional emergency services can be
alerted via WAN technology.
Time and attendance monitoring can
help to better manage shift workers
and, with interactive messaging and
an electronic feed to pay roll, cut
down on time-consuming paperwork.
Proactive maintenance schedules can
be implemented to avoid risk of costly
downtime and care staff have a mechanism
for making decisions based on accurate,
up-to-date patient records.
Added to that Honeywell has the
knowledge and experience to manage the
implementation of integrated voice and
data infrastructure to support and enhance
converged buildings simplifying your IT
structure and IT staffing/training needs.
AN INTEGRATED APPROACH IS KEY
Integrated technologies support innovative
ways of working and help staff to meet their
goals. Our ability to pull building, security
and life safety management systems into
one, common platform and integrate it
with your business enterprise systems
finance, human resources, supply chain
and electronic patient records ensures
timely data exchange and organisational
agility also at the Point of Care.
In the event of a fire or security threat, for
example, integrated technologies serve
as a powerful eye, speeding response
times and mitigating risk. The hospitals
information screens and the public address
voice announcement (PA/VA) system
will issue clear instructions. The affected
zones will be cordoned off; the heating,
ventilation and air conditioning will adjust
accordingly and the emergency lighting
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Honeywell technologies deliver coherent and timely information exchange
for optimal workflow processes and hospital management.
As the leading global provider of
integrated building, security and life
safety management systems, Honeywell
develops and delivers innovative solutions
tailored to the efficient and profitable
management of healthcare facilities
today and tomorrow. Our building and
network technologies deliver a big
picture view of your entire facility and with
this, improved functionality and inter-
operability, reduced operating costs and
new opportunities for revenue generation.
PATIENT SERVICES
& CLINICAL SOLUTIONS
BUSINESS AND ADMINISTRATIVE SYSTEMS
SYSTEM VALIDATION
SYSTEMS INTEGRATION
LINKS TO OTHER EMERGENCY SERVICES
SERVICE AND
MAINTENANCE
LIGHTING
ENERGY MANAGEMENT
SECURITY/CLOSED CIRCUIT TELEVISION (CCTV)
AND DIGITAL VIDEO SURVEILLANCE ACCESS CONTROL
HEATING, VENTILATION AND AIR
CONDITIONING
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Honeywell technologies deliver coherent and timely information exchange
for optimal workflow processes and hospital management.
Our proven IP knowledge and experience
enables us to manage the implementation
of converged solutions while Honeywell
Enterprise Buildings Integrator
(EBI) ensures that data is handled in
a consistent way. It utilises standard
technology and can be easily integrated
with third party systems and processes.
PERIMETER PROTECTION
PEOPLE AND ASSET LOCATION/MANAGEMENT
EXTRA LOW VOLTAGE SERVICES (ELV)
PUBLIC INFORMATION VIDEO/NOTICEBOARDS
MASTER AERIAL
TELEVISION (MATV)
LIFT AND ESCALATOR
MANAGEMENT
PUBLIC ADDRESS AND VOICE
ANNOUNCEMENT (PA/VA)
FIRE DETECTION AND ALARM
IP CONVERGENCE
STRUCTURED CABLING AND CABLE MANAGEMENT
VOICE AND DATA COMMS
Honeywell intelligent solutions deliver efficient operation between
systems reducing cost, mitigating risk and supporting revenue generation.
VOICE AND DATA COMMUNICATIONS
Single structured cabling system for data and
voice communications
Seamless network connectivity
Internal and external WiFi capabilities facilitate
access to data from any position
IP routing and switching
IP security
Mobile computers, barcode scanners
and printers
STRUCTURED CABLING AND CABLE
MANAGEMENT
Single structured cabling system for data and
voice communications
Cables and distribution systems for data, video
and broadcast networks
IP CONVERGENCE
Dual redundant backbones
Common IP communication protocols
Fit-for-purpose bandwidth and network speed
Seamless communication
Drives revenue generating opportunities
Simplies your IT structure and stafng/training
needs
FIRE DETECTION AND ALARM
State-of-the-art detection technologies with
integrated PA/VA ensures a safer facility for
visitors and employees
Minimise unwanted alarms
Regulatory compliance
Emergency evacuation management
Electronic mustering
Faster, more effective safety management
PUBLIC ADDRESS AND VOICE ALARM
ANNOUNCEMENT (PA/VA)
Automated public voice announcements linked
to data
Efcient emergency communication
Speeds safe evacuation
Uses voice over IP (VOIP) technologies
LIFT AND ESCALATOR MANAGEMENT
Swift entry/egress
Crowd control
Integrates with digital CCTV/video surveillance
MASTER AERIAL TELEVISION (MATV)
Master aerial distribution system
Single access point for venue-wide air-based
communication terrestrial and satellite
LARGE FORMAT VIDEO
Public information screens
Source, install, commission and service
support
Supports emergency communication
EXTRA LOW VOLTAGE SERVICES (ELV)
Other systems that are controlled by a single
integrated approach
PEOPLE AND ASSET LOCATION AND
MANAGEMENT
Instantly locate people and mobile equipment
eg. orderlies, wheelchairs and dialysis
machines and vital signs monitors
Improve productivity of staff and assets
across your enterprise
Reduce theft, loss and hoarding
Reduce capital outlay
Prevent baby abduction Pairing patients
with required assets, and monitor wandering
patients (dementia et al)
PERIMETER PROTECTION
First line of defence 24/7
Motion detection
Integrates with digital video surveillance and
access control
ACCESS CONTROL
Authenticate ID of employees, contractors and
visitors alike
Timely management of access privileges
places and equipment
On-line electronic muster stations improve safety
Reception management
Streamlines process time
SECURITY/CCTV AND DIGITAL VIDEO
SURVEILLANCE
Identies security breaches and false alarms
Infra red cameras ensure peripheral areas are
covered especially during hours of darkness
Event-driven video recording and retrieval
Complete recordings for evidence and
post-incident analysis
Powerful search capabilities
Empowers security staff
Productivity improvement
Scalable over time and distance
ENERGY MANAGEMENT
Identify where energy is consumed and
apportion costs accordingly
Manage usage to targets and improve
consumption year-on-year
Bespoke energy management solutions
Keystone of sustainability programme
Remote monitoring
Automatic billing
HEATING, VENTILATION AND AIR
CONDITIONING (HVAC)
Optimum control of environmental conditions
(temperature, humidity) at all times of the day
Efcient operation of the plant (boilers, chillers,
pumps, batteries etc.)
Automated notication of out-of-bounds
conditions
Assists with identication of problem areas
Certied smoke control solutions for emergencies
LIGHTING
Automated monitoring and control of lighting
appropriate to prevailing conditions
Scheduled operation (day, night, at rest)
Linkage with other systems such as access
control, intruder, re and HVAC ensures
correct lighting under all circumstances
SERVICE AND MAINTENANCE
Post-installation service and support
Resident engineers/technicians
Remote monitoring
Will train your own operatives
PATIENT SERVICES
& CLINICAL SOLUTIONS
Patient monitoring
Nurse and service calls
Access to bedside entertainment services eg.
telephone, TV, internet, games
Ordering food and beverages
Domotics control at bedside
Track & Trace Solutions
Integrated Care Workows
BUSINESS SYSTEMS
SAP

/PeopleSoft HR modules: automated

linkage with access control access rights
restricted to current staff/shift patterns; new
hire permissions given with minimal delay
Information systems
Automated billing; right rst time billing against
measured consumption of technical services
and utilities
Finance systems
EPOS and supply chain
Automated administrative services eg. access
to electronic patient records, bedside X-ray
and prescription delivery, requesting lab tests,
electronic dictation of consultants notes
SYSTEM VALIDATION
Validation for regulatory and industry compliance
Validation of stadium systems during
installation, commissioning and operation
Staging infrastructure and building systems
off-site onto a live working network ensure
efcient integration/time savings on-site
SYSTEMS INTEGRATION
Improved information management
Enables inter-operability with other systems
Faster, more effective issue resolution
Central point of emergency and disaster
management
Provides a single interface between all systems
and allows display of data logic in work groups
LINKS TO EXTERNAL AUTHORITIES
Links to external authorities eg. Police HQ, re
service and local authority
Honeywell intelligent solutions deliver efficient operation between
systems reducing cost, mitigating risk and supporting revenue generation.
Intelligent systems can enable hospitals to better manage key issues:
patients, risk, finance, operational efficiencies and ROI.
THE INTEGRATED APPROACH
Intelligent technologies are key to effective
healthcare management. While traditional,
standalone systems provide clear benefit
to end users, the real power lies in
managing them as one integrated solution.
Centralising core building automation
systems supports an enterprise-wide
view and enables automated processes
to happen on the basis of all the data
available within the different applications.
They hold the key to resolving many a
hospital managers dilemma how to do
more with fewer resources.
At Honeywell, we develop and deliver fully-
converged system solutions specifically
tailored to the needs of healthcare
managers. This approach ensures:
Automated processes happen as
intended
Reduced risk
Regulatory compliance
Faster real-time emergency response
Enhanced control capabilities, reducing
costs and improving efciency
Improved energy management
Empowered staff
Operational intelligence for better and
faster decision-making
Revenue generating opportunities
Protecting your investment over time is vital. Whether you are designing a brand new hospital
or extending or upgrading an existing one, youll want a safe, secure, comfortable and efficient
facility. It must be flexible enough to cope with changing technology, public expectation and
innovation and drive productivity gain. You have to optimise the utilisation of your assets, cut
operating costs, improve your return on investment (ROI) and be ready to scale up to meet new
legislative requirements.
Intelligent systems can enable hospitals to better manage key issues:
patients, risk, finance, operational efficiencies and ROI.
WHAT BENEFITS DOES AN EBI
SOLUTION DELIVER?
The ability to monitor, control and
integrate HVAC, energy management,
security perimeter protection, access
control and digital video surveillance
and life safety applications from a
single workstation. This enables efcient
and consistent real time information
exchange and, with it, timely, informed
decision making
Seamless integration with Honeywell
and third party systems
A cost effective open architecture
supports leading open industry
standards including BACnet

, OPC,
LonWorks

and Modbus

Easy-to-use web-based user interface

for efcient operator control
Fully scalable solution with the exibility
to grow over time and distance
HOSPITAL
MANAGEMENT
SYSTEM
HOSPITAL
OPERATIONS
DATABASE
Honeywell Enterprise
Buildings Integrator (EBI)
Energy
Management
Nurse Call Digital Video HVAC Security Life Safety
The result? An holistic approach to
intelligent hospital management; a facility
that functions as a single system, enabling
workflow processes to operate more
efficiently.
Information generated and communicated
in this way allows for a rapid and defined
escalation process so that problems can
swiftly be identified and resolved. This
supports inter-departmental co-ordination
which, in turn, leads to the delivery of a
better quality of service to patients, visitors,
staff and tenants alike. It also reduces risk
of human error.
THE INTELLIGENT HEALTHCARE
MANAGEMENT SOLUTION
Honeywell Enterprise Buildings Integrator
(EBI) is an easy to use, intuitive platform that
integrates your existing (and future) building,
security and life safety management
systems. It can also link into your financial,
business and communication systems
in the interest of improved business
efficiency. Open systems architecture also
ensures easy integration with multi-vendor
equipment.
Integrated technologies support innovative ways of working and
productivity improvement over the life cycle of a facility.
Improved comfort and quality of care
Safer and more secure workflows
Easy access to bedside services and EPR
Improved satisfaction
Improved productivity with less resource waste
Better energy management; clear understanding and control of utility
consumption
Improved resource availability and deployment
Improved asset and people tracking/management
PATIENT BENEFITS
ECONOMIC BENEFITS
Our ability to pull building, security and life safety management systems
into one common platform gives you complete control of your facilities
and unrivalled integration with your business processes. It enables
automated processes to happen on the basis of all the data available
and, through one access point, it delivers the information you need to
advance efciency across your entire hospital.
Integrated technologies support innovative ways of working and
productivity improvement over the life cycle of a facility.
Implementation of automatic billing system by transaction,
based on measured consumption and utilisation of assets
Cost control and improved cash generation
Heightened employee satisfaction and retention
More patients with quicker passage through system
Higher return on investment
Risk reduction with system modification and introduction
of new technology
New measurement and management processes can be easily developed
and deployed
Improved compliance
Consolidated information database
Ability to do more with fewer resources; more flexibility
Reduced operating costs
Improved planning; better resource allocation and workflow processes
Effective handling of incident management
Improved monitoring and management of changes to operational
procedures and maintenance programmes
Optimal service delivery
Reduced risk
Regulatory compliance
ECONOMIC BENEFITS
TECHNICAL BENEFITS
OPERATIONAL BENEFITS
Why choose Honeywell?
Honeywell is a leading provider of intelligent solutions and service to hundreds of healthcare facilities around the world. Our
comprehensive portfolio of integrated building, energy, security and life safety management solutions and services makes for
productive, innovative facilities. Encompassing design, installation, commissioning and maintenance support, it keeps the people
within them safe, secure and comfortable. Added to that we have the knowledge and experience to manage the implementation of
integrated data and voice infrastructure to support and enhance smart buildings.
RISK MANAGEMENT
Honeywell International, a $39.1 billion
diversified technology and manufacturing
leader, offers a secure choice to hospital
managers. From our intelligent and
innovative approach to project design and
delivery through to technically advanced
service capabilities, our aim is to reduce
your financial and operational risk at all
stages. We are able to apply many years of
experience in mission critical environments
ensuring that projects are designed,
delivered and managed to support maximum
uptime and a higher return on investment.
DESIGN EXPERTISE
Our inventive and skilled approach to project
design means you can be secure in the
knowledge that your healthcare facility will
operate effectively and profitably over its
life cycle. Our systems have clearly defined
migration paths and are truly open in design,
so you are not tied into a single proprietary
provider or solution. By integrating our
expert IP solutions knowledge we are able
to ensure that functionality is improved and
cost is reduced.
DELIVERY
Honeywell brings proven expertise to project
delivery, with unrivalled experience across
a wide range of applications. In doing so
we can ensure that your hospital runs to
time and budget. Being able to stage the
infrastructure and building systems off-site
onto a live working network ensures that we
can minimise integration issues on-site. Our
ability to call on our own extensive global
engineering resources means that we can
accelerate project delivery anywhere in the
world, at any point in time.
SERVICE
Remote monitoring capabilities and
energy management are amongst many
of the technical services that complement
our team of service engineers to reduce
the possibility of system or plant failure.
Repairing equipment promptly and having
access to experienced local staff and parts
supply is vitally important. They protect
the value of your systems, which ensure
efficient and uninterrupted performance
over the life cycle of the building allowing
you to focus on your core business. They
will be your partner in progress through
service and continuous support.
Why choose Honeywell?
SL360-0512en
May 2014
2014 Honeywell International Inc.
Find Out More
For more information, contact
HBS-ME@honeywell.com
Honeywell Building Solutions
Emaar Business Park
Building 2, Level2, Ofce 201
P.O Box 232362,
Sheikh Zayed road
Dubai, U.A.E
Tel: +971 4 4505800
www.honeywell.com
Honeywell United Arab Emirates
Honeywell Building Solutions Abu Dhabi
P.O. Box 45595
Abu Dhabi CERT Technology Park Office
Tel: +9712 4090500
Fax: +9712 443 2536
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PO Box 6034
Sharjah, United Arab Emirates
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Honeywell Building Solutions, Honeywell Middle East
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Honeywell Building Solutions Riyadh
Akaria Plaza, Level 1, Office 101
PO Box 58055
Riyadh 11594, Saudi Arabia
Tel: +966 1 440 9888

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Dhahran Techno Valley (DTV), Dhahran
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PO Box 53335
Jeddah 21583, Saudi Arabia
Tel: +966 2 691-9251
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PO Box 63757
Doha, Qatar
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Mina Al Fahal - Muscat
Sultanate of Oman
Tel: +968-24589200 (Switch)
Tel: +968-24589209 (Direct Dial)
Our Company
Honeywell brings a mix of global expertise and local relevance to our customers across the
Middle East markets. Head quartered in Dubai with branch ofces and partners in eight
Middle East locations, Honeywell has over 400 qualied experts to help customers address
their business operations and efciency needs.
Honeywell International is a Fortune 100 diversied technology and manufacturing leader,
serving customers worldwide with aerospace products and services; control technologies
for buildings, homes and industry; automotive products; turbochargers; and specialty
materials. Based in Morristown, N.J., Honeywells shares are traded on the New York,
London, and Chicago Stock Exchanges.