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cannot create restore point on windows 7 64-

bit: The specified object was not found.


(0x80042308)

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I'm trying to create a restore point on my newly built computer, and it fails.
I get the following error:
The restore point could not be created for the following reason:
The specified object was not found. (0x80042308)
Here is what I found in the event logs: Event 14, volsnap The shadow copies of
volume C: were aborted because of an IO failure on volume C:.
Some info about computer that might or might not be relevant:
MB: Asrock B75M 300 GB Hitachi hard drive (system partition is on this one) 250
GB Western Digital hard drive
What was tried so far: rebooting re-installing Windows applying windows updates
chkdsk /f chkdsk /R sfc /scannow verifying that Windows Shadow Copy related
processes were started create a restore point from safe mode, or repair mode
(function is unavailable in both)
I really need to get this solved, at the very least I need an alternative. I need your
help. Thank you.
windows 64-bit system restore
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asked Jan 24 at 3:01
Phil00

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migrated from stackoverflow.com Jan 24 at 7:43
1 Answer
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I will provide all the necessary steps to detect and resolve the problem.
You should run basic tests such as disk check (chkdsk /f /r /v with a command
prompt).
Run sfc /scannow. It is possible both of these won't provide a negative result. In
that case, jump to next steps.
Make sure no third party backup software is preventing the process. Could be a
driver installed by a third party software.
Note that you can run vssadmin list writers command and check the status of
writers.
This could be a problem with reparse points. Reparse points pointing to wrong
locations. To avoid issues, remove any fat partitions (DIR /AL /S command lists
junctions with folders).
You need to apply other system patches and service packs as well.
You have already tried these:
In a command prompt, run the following commands.
cd c:\Windows\System32
net stop vss
net stop swprv
regsvr32 ole32.dll
regsvr32 oleaut32.dll
regsvr32 vss_ps.dll
Vssvc /Register
regsvr32 /i swprv.dll
regsvr32 /i eventcls.dll
regsvr32 es.dll
regsvr32 stdprov.dll
regsvr32 vssui.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml4.dll
net start vss
shutdown /r (reboot)
After rebooting:
vssadmin list writers. Check whether the writers have any errors.
If the problem still outstanding:
You need to also check the hard disk by using either a live cd and performing disk
checks (or with in built tools - computer manufacturer). You can also use tolls like
hdtune or seatools (which is free). This could be an IO error or BIOS faulty
configuration (RAID if used or SATA and power Raid or AHCI settings). Carefully
examine the settings. All the firmware should be up to date. Make sure you perform a
malware scan along with that. With that, check whether any process takes too much
resources.
Make sure your BIOS is up to date and chipset drivers and graphics drivers are NOT
raising any issues. Disk has to be formatted as NTFS. This can be easily found from
using performance counters/reliability monitor and event viewer system logs. In case if
you are using nVidia systems, use the drivers from nVidia (not from MS Updates.
However, there were instances where default Windows or older drivers not resulting
issues). Then examine the logs. If you encounter nvstor64 this is due to the driver issues
or disk failures (future). Note that nvstor64 report errors related to RAID or Non-RAID
devices.

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