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INTERNSHIP REPORT
(2013-2014)
Submitted by
Name: S. DHANESHWARAN
Reg No. 12BIB013
CERTIFICATE
This is to certify that the Internship report at ABIRAMI VANASPATHI
---------------------------Course Director
Submitted for the Viva-Voce Examination held on
----------------------------Internal Examiner
26.09.12014
--------------------------External Examnier
DECLARATION
I , S. DHANESHWARAN
Name: S DHANESHWARAN
Reg No. 12BIB013
ACKNOWLEDGEMENT
It is with reverence, I thank my parents who have constantly encouraged and
continuously supported me emotionally and financially throughout my academic career
and in successfully completely my project.
I am very glad to convey my gratitude to DIRECTOR , having me this
opportunity to undergo this course in this in their esteemed organization.
It gives me great pleasure in expressing my heart felt thanks to TUTIOR, SUB
TUTIOR AND COORDINATOR.
I am very glad to convey my regards to M.D or OWNER OF THE COMPANY
for his constant encouragement and cooperation in allowing doing this project in their
esteemed organization.
I also thank who directly and indirectly helped me to complete this project
successfully.
CONTENTS
1.
I NTRODUCTION
2.
QUALITY ASSURANCE
3.
MANPOWER
INTRODUCTION:
An Abirami vanaspathi industry is located in Vellakovil in Erode District. An
Abirami vanaspathi industry is the largest manufacturing enterprise in Erode. An Abirami
vanaspathi industry was established nine years ago. The founder of Abirami vanaspathi
industries is Mr. Anand who has done his mechanical engineering in Anna University.
They supply their product all over Tamilnadu and Andhra Pradesh. They produce nearly
5-10 of tones of vanaspathi per day. In vanaspathi they produce different types of
vanaspathi such as Abirami vanaspathi, V.S.P vanaspathi, T.S.R vanaspathi, Arasan
vanaspathi, T.S.R Gold vanaspathi, T.S.R Standard vanaspathi, Abirami Bakery Puff
vanaspathi. Their packing starts from 50 gm to 15 kg tins.
The manufacturing plant consumes about 25000 liters per day of water for process and
2000 liters per day for domestic purpose. The processing involves Degumming and pre
neutralization, pre bleaching, Hydrogenation, post neutralization, post bleaching,
deodorization and last packaging.
The raw materials required for the vanaspathi process is edible grade raw oil
forms external sources and does processing in their premises. It produces vanaspathi of
400 MT per month and refined oil of 100 MT per month. The chemical requirements for
the process of vanaspathi are Hydrogen gas, Activated Carbon and Earth, Caustic Dye,
Nickel Catalyst and Acid.
In this company there are nearly 100-150 employees are working in this company.
The company provides them a good canteen and transport facilities for transportation of
employees. The company provides insurance for all the employees working in this unit.
QUALITY ASSURANCE:
To ensure the highest level of quality in the finished product, all our
incoming raw and other materials are subjected to stringent and checks. The quality at
various stages of the processing is also checked and is further assured by using good
manufacturing practices. Undesirable components are removed during the processing.
The good properties of the vanaspathi are maintained intact by the use of
appropriate packing. This ensures that the freshness we put in at the time of
manufacturing is the same freshness you get when you open your pack. Simply put this is
the unique freshness in freshness out benefit that Abirami vanaspathi brings to you.
This ensures that every time you buy Abirami vanaspathi, you actually carry
home health and happiness. To maintain a leading position in the supply of products to
meet the expectations of our customers. Corporate quality derives strength from direct
reporting to managing director.
Other than traditional quality functions today the focus is on:
Propagating quality management systems and total quality management.
Formulating implementing and monitoring improvement plans with focus on into
customer satisfaction.
Investigations and preventive actions on critical quality systems.
MANPOWER:
A high level in plant safety committee ensures that the prescribed safety
norms are strictly to personnel safety has the highest priority. Abirami vanaspathi has
employed well qualified and experienced personnel to handle all its functions. The
workforce, largely local, is inducted to work only after a rigorous training process that
includes on the job training. All welfare measures are in place to ensure that the
productive capacity of our people is maintained at the highest level.
the suspended chemical floe by filtration. Then the effluent is allowed into primary
settling tank to remove the suspended chemical floe by gravity settling. Later the clarified
effluent is transferred into aeration tank. Here organic matter is oxidized biologically by
micro organisms under aerobic conditions. Then the aerated effluent is discharged into
secondary settling tank to remove the biological floe by gravity settling. Finally it is
disposed to on land for irrigation, which will meet the inland water standards prescribed
by Tamil Nadu pollution control board.
MODE OF DISPOSAL:
After treatment, the effluent is disposed on their own land of two acres for
horticulture purpose.
VALUES:
Meeting commitment made to external and internal customers.
Foster learning, creativity and speed response.
Respect for dignity and potential of individuals.
EXECUTIVE SUMMARY:
The Abirami vanaspathi brand has very good brand image in the market.
There is a huge competition among the few major players in the market, and the price of
vanaspathi is always fluctuating based on the demand and the economic conditions. Apart
from price there are a lot of other factors, which directly and indirectly influence the
market. In order to be a leader in the market all the companies are implementing
innovative marketing, advertisement and sales promotional strategies.
The perception of consumers, and agents playing in between company and
retailer, is a critical factor in determining the overall profitability of the industry. This is
because small imbalances in sales promotion schemes and price result in disproportionate
changes in the vanaspathi sales.
The industry is now entering into a period of consolidations as can be seen by the
spate of acquisitions and takeovers in the recent past. This should help improve the
overall pricing environment.
AREAS OF STUDY
PRODUCTION PROCESS:
The manufacturing process of vanaspathi involves Degumming and Pre
neutralization, Pre bleaching, Hydrogenation, Post neutralization, post bleaching and
deodorization and last the packing.
Degumming and Pre neutralization:
Raw material of permitted edible grade is pumped to this vessel from the
raw oil storage tank.
Depending upon the variety and quality, the oil us treated with phosphoric acid or
tri sodium phosphate to remove the gums present in the oil at a temperature of 60 0 C
which is obtained by heating the oil by steam through coil. During heating and addition
of the acid or T.S.P, the oil will be under agitation. After allowing the gums to settle the
gums are drained off at the bottom of the vessel.
Next, the oil is again heated under agitation to the required temperature. (This
depends upon the variety of oil). Then Caustic Soda in liquid condition is added to
remove the free fatty acids in the oil. The quantity of Caustic Soda to be added depends
upon the quality and free fatty acid content. When the oil is treated with Caustic soda, it
reacts with free fatty acids present in the oil to form soap.
When the oil is neutralized, the agitation is stopped, hot and cold water are given
to make the soap stock to settle.
The time allowed for setting the soap stock also depends on the oil. After draining
out the soap stock at the bottom, the oil is treated with hot water to remove any traces of
the soap stock in the oil. This soap stock is a by product during vanaspathi manufacturing
process which is a raw material for soap industry.
PRE- BLEACHING:
Oil from neutralizer after neutralization is taken to pre bleacher vessel
under vacuum. When the oil is charged, heating is started through steam coils to 90 0 C to
105 0 C. Then heating is cut off and oil is allowed to dry to remove the last traces of
moisture. When the oil is free of moisture, Activated Bleaching Earth and Carbon to the
level. (This also depends on the oil.) Are added and allowed to bleaching for to
hours.
After bleaching the vacuum is released and the oil is filtered through filter press.
The used bleaching earth and carbon are called spent filter mud.
HYDROGENATION:
The pre bleached oil is charged to the vessel called auto clave and heated to
100 0 C to 120 0 C and kept for hour for drying. Then the oil is mixed with used nickel
catalyst and 0.1% fresh catalyst to oil. This catalyst accelerates the hydrogenation
process. After the admixture of nickel catalyst, nascent gas purchased from other
manufactures is fed under low pressure.
During this process, due to exothermic reaction, temperature increases
automatically and hydrogenation goes on. The quantity of hydrogen gas is cut off and the
oil is cooled and filtered. The catalyst which remains on the cloth is recycled.
POST- NEUTRALIZATION:
The oil from auto clave is taken and processed as per- neutralization
process in the post neutralizer.
POST BLEACHING:
Post neutralized oil is processed in the post bleacher as done pre
bleaching stage.
DEODORIZATION:
The post bleached oil is charged and heated with steam coil under vacuum
and also with open steam to remove the odour in the oil. When the oil completely
deodorized, it is ready for the filtration. This is cooled and taken for filling. Here vitamins
A and D are added and then filled in tins or pouches.
This filtration stuff is kept chilled room and cooled to get the uniform consistency.
Now the packed tins are removed from the cold room and kept ready for dispatch.
PACKAGING:
They are sold their goods in different size and various brand names. That is;
Tin:
1. 15 Kgs Tin
Pouch:
1. 1 liter pocket
2. 500ml pocket,200,100,50
The brand names are different to the products. That is follows;
Vanaspati Abirami 15 kgs Tin
Vanaspati TSR Puffs,TSR Gold,TSR Cream
Degumming
Pre neutralization
Pre bleaching
Hydrogenation
Post neutralization
Post bleaching
Deodorization
Packing
LAB:
The same process of production is done in the LAB. But here using
very small quantity of raw materials are used like, less than 20 ml tank oil.
With that they are doing the following works.
Finding FFA
Neutralizing
Bleaching
Deodorizing and
Finished goods.
Finance department:
Finance department of the concern is fully controlled by finance
manager. The finance function of a business is concerned with the
procurement of required funds and their effective utilization. In case of a
running enterprise, funds are required for expansion and growth of business.
Mere rising of funds is not enough. Economy must be achieved in the
procurement.
OBJECTIVES OF FINANCIAL DEPARTMENT ARE AS FOLLOWS:
I.
II.
III.
IV.
Sources of funds:
They raise the fund required for running the business through
their own contribution and state bank of India in vellakovil
Accounts departments:
The main work of this department is to record the financial
transactions made by the concern. All vouchers are prepared in the accounts
section.
The day to day accounting work of this department is follows:
1. Preparation of payment vouchers and drawing cheques and demand
drafts for payment made to suppliers.
2. Preparation of journals and making rectifications entry if any.
Day book:
It is updated at every day. In this book having day to day
expenses, incomes, bank activities and all receipts and payments
are entered into this Day book.
II.
Purchase register:
It is nothing but the accounts of purchasing raw materials,
empty Tin, tools, chemicals; all are entered into this register. It is
transferred into A ledger at once in a month.
III.
Sales register:
The sales activities are entered into this register. It is transferred
into A ledger at once in a month.
IV.
Stock books:
They are maintained two stock books. One for purchase of
raw oils and refined oils.. In this book having opening stock,
purchases, stock in progress and closing stock. Another one for
Finished Goods.In this book having opening stock,receipt from
paking goods,Sales, Closing Stock.
V.
Bank journals:
They enter all bank transactions in this book. And its only
for their own purpose to checkings.
VI.
A LEDGER:
Capitals, purchases, sales, bank transactions, maintenance,
daily expenses all are entered into this ledger on their own account
for all activities.
VII.
B LEDRGER:
It is only entered the creditors accounting transactions from
the purchase register. It is also updated once in a month.
VIII.
CLEDGER:
This is the book for the debtors who are all buying the
products on credit from us. It is copied from the sales register once
in a month.
IX.
COMPUTERISED ACCOUNTS:
Just now they are implied the computerized accounts. They
are believed about that. They know the value and usage of
computerized accounts. Still now they are maintained all accounts
in the manual accounts only.
Abirami vanaspathi
V.S.P vanaspathi
T.S.R vanaspathi
Arasan Vanaspathi
This T.S.R standard vanaspathi is specially made for sweet stalls because this
vanaspathi is made instead of ghee, this vanaspathi will be in broken size and of some it
tastes as original ghee so it is very useful for sweet stall so that they use these vanaspathi
in mixing with the ghee.
Abirami vanaspathi:
This vanaspathi is the ordinary vanaspathi which we use in our houses, and
another vanaspathi such as Arasan, V.S.P vanaspathi, T.S.R vanaspathi is the same as
Abirami vanaspathi but with different names.
2. The company got the license from all departments like, pollution
control, water, electricity board, health, food committee and income
tax.
3. The company successfully running over the 13th year.
4. The most of the workers are worked here at above 10 years in this
company.
5. They have very good understanding between top level and low level
management peoples.
6. They supply their products all over the tamilnadu, but they have one
and only plant.
SYNOPSIS :
Primary Objective:
Secondary Objective:
To identify the distribution channels of vanaspathi & competitors.
To know the promotional activities of vanaspathi.
The project aims at the retailer perception towards Abirami Vanaspathi industries.
Abirami Vanaspathi industries have its retailers & customers all over Tamilnadu &
Andhra Pradesh and it has geographical area at Tamilnadu & Andhra Pradesh.
The Retailers sell the vanaspathi brand to the end users and therefore their
perception with regard to the product, its advertisement, quality, profitability must
be known they are the people who directly represent the to the consumers. Their
satisfaction on the company will motivate them to promote sales.
Retailers suggestion with regard to various factors about the company and the
product will be identified in order to improve sales to be ascertained through this
study.
AGE:
TABLE 1
AGE
No of Respondents Percentage
18-25yrs
17
34
25-50yrs
32
64
Above 50yrs
1
2
TOTAL
50
100
CHART 1
INTERPRETATION:
It is clearly known that out 50 respondents, 17(34%) respondents age is 1825yrs, 32(64%) respondents age is 25-50yrs, 1(2%) respondents age is above
50yrs. Therefore maximum respondents are between age group of 25-50yrs.
RETAIL EXPERIENCE:
TABLE 2
Retail experience No of Respondents Percentage
1-5yrs
22
44
5-10yrs
Above 10yrs
18
10
36
20
TOTAL
50
100
CHART 2
Retail experience
RETAIL EXPERIENCE
20
36
44
0
20
40
60
80
100
percentage
1-5yrs
5-10yrs
above 10yrs
INTERPRETATION:
It is clearly known that out 50 respondents, 22(44%) respondents stated
1-5yrs, 18(36%) respondents stated 5-10yrs, 10 respondents stated above
10yrs. Therefore maximum respondents experience lies between 1-5yrs.
Brands of vanaspathi
No of respondents
Percentage
Abirami
27
54
Gold more
Goldwinner
19
38
TOTAL
50
100
CHART 3
INTERPRETATION:
No of respondents
7
20
7
16
50
CHART 4.1
Percentage
14
40
14
32
100
Delivery of goods
32
Delivery
14
40
14
0
10
20
30
40
percentage
verygood
good
poor
NGNP
INTERPRETATION:
It is clearly known that out 50 respondents, 14(28%) stated very good,
20(40%) stated good, 7(14%) stated poor & 16(32%) stated neither good nor
poor. Therefore maximum respondents stated good.
Delivery of goods
Very good
Good
Poor
No of respondents
11
17
9
Percentage
22
34
18
NGNP
TOTAL
13
50
26
100
CHART 4.2
INTERPRETATION:
It is clearly known that out 50 respondents, 11(22%) stated very good,
17(34%) stated good, 9(18%) stated poor & 13(26%) stated neither good nor
poor. Therefore maximum stated good.
No of respondents
Percentage
Very good
18
Good
16
Poor
14
28
NGNP
19
38
TOTAL
50
100
CHART 4.3
INTERPRETATION:
It is clearly known that out 50 respondents, 9(18%) stated very good,
8(16%) stated good, 14(28%) stated poor & 19(38%) stated neither good nor
poor. Therefore maximum respondents stated neither good nor poor.
Delivery of goods
Very good
No of respondents
17
Percentage
34
Good
19
38
Poor
NGNP
TOTAL
6
8
50
12
16
100
CHART 4.4
INTERPRETATION:
It is clearly known that out 50 respondents, 17(34%) stated very good,
19(38%) stated good, 6(12%) stated poor & 8(16%) stated neither good nor
poor. Therefore maximum respondents stated good.
TABLE 5
No of respondents
Percentage
Rs 50000 - 100000
16
32
Rs 100000- 200000
24
48
Above 200000
10
20
TOTAL
50
100
CHART 5
INTERPRETATION:
No of respondents
Percentage
Very good
13
26
Good
21
42
Poor
14
18
TOTAL
50
100
CHART 6
INTERPRETATION:
It is clearly known that out of 50 respondents, 13(26%) chooses very good,
21(42%) chooses good, 7(14%) chooses poor & 9(18%) chooses NGNP.
Easily available
No of respondents
Percentage
YES
39
78
NO
11
22
TOTAL
50
100
CHART 7
EASY AVAILABLE OF PRODUCT
78
22
YES
NO
INTERPRETATION:
It is clearly known that out of 50 respondents, 39(78%) respondents
chooses YES & 11(22%) chooses NO.
No of respondents
Percentage
Cash discounts
17
34
Trade discounts
14
Quality discounts
15
30
11
22
TOTAL
50
100
CHART 8
INTERPRETATION:
It is clearly known that out of 50 respondents 17(34%) respondents stated
cash discounts , 7 (14%) respondents stated trade discounts, 15(30%)
respondents chooses quality discounts & 11(22%) respondents chooses
all the discounts
No of respondents
Percentage
Once in 2 weeks
10
20
Once in a month
33
66
Once in 2 months
TOTAL
50
100
CHART 9
INTERPRETATION:
Is clearly known that out of 50 respondents 10(20%) respondents order
for the products once in 2weeks, 33(66%) respondents order for the
products once in a month, 4(8%) respondents order for the products once
in 2 months, 3(6%) respondents order for the products more than 2
months
Factor influencing
Advt by the company
Company image
Consumer demand
Offers & discounts
TOTAL
No of respondents
9
13
14
14
50
Percentage
18
26
28
28
100
CHART 10
FACTORS INFLUENCING
26
18
28
28
Consumer image
Offers & discounts
INTERPRETATON:
It is clearly known that out of 50 respondents, 9(18%) respondents stated
Advt by the company, 13(26%) respondents stated company image,
Satisfaction
No of respondents
Percentage
Strongly agree
10
Agree
28
56
Disagree
NA.NDA
17
34
TOTAL
50
100
CHART 11
INTERPRETATION:
It is clearly known that out of 50 respondents, 5(10%) respondents stated
strongly agree, 28(56%) respondents stated agree, None of them chooses
disagree & 17(34%) respondents chooses neither agree nor disagree.
Provisional schemes
No of respondents
Percentage
Giving offers
11
22
Stock availability
14
28
16
32
Credit
18
TOTAL
50
100
CHART 12
INTERPRETATION:
It is clearly known that out of 50 respondents, 11(22%) respondents stated
giving offers, 14(28%) respondents stated stock availability, and 16 (32%)
respondents stated gifts & samples, 9 (18%) respondents stated credit.
TABLE 13
Recommend
No of respondents
Percentage
YES
31
62
NO
19
38
TOTAL
50
100
CHART 13
INTERPRETATION:
It is clearly known that out of 50 respondents, 31(62%) respondents
recommend & 19(38%) respondents do not recommend.
Satisfaction
YES
NO
TOTAL
No of respondents
46
4
50
Percentage
92
8
100
CHART 14
INTERPRETATION:
It is clearly known that out of 50 respondents 46(92%) respondents are
satisfied with the products & 4(8%) respondents are not satisfied.
CHI-SQUARE TEST:
COMPARISION OF DELIVERY OF ABIRAMI VANASPATHI WITH
GOLDMORE VANASPATHI:
BRANDS
DELIVERY OF GOODS
Very good
Good
Poor
Total
ABIRAMI
20
16
50
GOLDMORE
11
17
13
50
TOTAL
18
37
16
29
100
TEST OF HYPOTHESIS:
difference
between
O-E
(O-E)2
(O-E)2/E
-2
0.444
20
18.5
1.5
2.25
0.121
-1
0.125
16
14.5
1.5
2.25
0.155
11
0.444
17
18.5
-1.5
2.25
0.121
0.125
13
14.5
-1.5
2.25
0.155
TOTAL
X2 =1.69
From the above calculation, calculated X2 value is 1.69 and Table value at
5% level of significance is 7.815. Therefore X2 value is less than table value
so Null hypothesis is accepted.
COMPARISSION OF DELIVERY OF ABIRAMI VANASPATHI WITH BAKERY
KING VANASPATHI:
BRANDS
ABIRAMI
BAKERY KING
TOTAL
Very good
7
9
16
DELIVERY OF GOODS
Good
Poor
Neither good nor poor Total
20
7
16
50
8
14
19
50
28
21
35
100
TEST OF HYPOTHESIS:
CHI-SQUARE TEST:
O
7
20
7
16
9
8
14
19
E
8
14
10.5
17.5
8
14
10.5
17.5
O-E
-1
6
-3.5
-1.5
1
-6
3.5
1.5
(O-E)2
1
36
12.5
2.25
1
36
12.5
2.25
TOTAL
(O-E)2/E
0.125
2.571
1.190
0.128
0.125
2.571
1.190
0.128
X2 = 8.028
SUGGESTIONS
It is known that out of 50 respondents only 27 respondents are
selling Abirami vanaspathi and other respondents are all other
products. So the company should make the customers purchase
their products for that they have to satisfied the consumers.
For average monthly sales of vanaspathi 24 respondents says that
their sales is Rs1000000 - 200000. The company has to improve
their sales by giving more offers.
In case of satisfaction with the advertisement by the company 9
respondents chooses poor, so the company has to give their
advertisements through media so, the consumer gets aware of the
product.
In the availability of the products for the retailers from the
wholesalers/ dealers some of the retailers says that the products are
is not easily available, so the company should take steps that the
products are supplied to the customers.
The company should give advertisements in t.vs , so the company
image increases and consumers get awareness of the product.
CONCLUSION:
This project is done at Abirami vanaspathi industries was very useful and
purposeful for the completion of my project work. Even though the information gained
through the company were useful some of them were confidential which the company
cannot reveal.
The main thing is the company was informative from the day I started my project
till the end of the period. I thank all those who were main source for the completion of
my project.