WLP Assignment 1 1

NATIONALECONOMICSUNIVERSITY
BTEC HND BUSINESS & MANAGEMENT
Assignment Cover Sheet


NAME OF STUDENT
REGISTRATION NO.
UNIT TITLE Working with and Leading People
ASSIGNMENT TITLE Hiring and Leading
ASSIGNMENT NO 1 of 2 (individual report with group presentation)
NAME OF ASSESSOR Mr. John Andre
SUBMISSION DEADLINE 27 October 2014, 3 pm


I, __________________________ hereby confirm that this assignment is my own work and not
copied or plagiarized from any source. I have referenced the sources from which information is
obtained by me for this assignment.

________________________________ _________________________
Signature Date




WLP Assignment 1 2
Unit Outcomes
Outcome
Evidence for the
criteria
Feedback Assessors decision
Internal
Verification

First
attempt
Re-
work

Be able to
use
recruitment,
selection,
and
retention
procedures

LO1

Prepare
documentation to
select and recruit a
new member of staff
1.1


Assess the impact of
legal, regulatory, and
ethical considerations
to the recruitment and
selection process
1.2


Take part in the
selection process
1.3


Evaluate own
contribution to the
selection process
1.4


Understand
the styles
and impact
of
leadership

LO2
Explain the skills and
attributes needed for
leadership
2.1


Explain the difference
between leadership
and management
2.2


Compare leadership
styles for different
situations
2.3


Explain ways to
motivate staff to
achieve objectives
2.4


Be able to
work
effectively
in a team

LO3

Assess the benefits of
teamworking for an
organisation
3.1


Demonstrate working
in a team as a leader
and member towards
specific goals, dealing
with any conflict or
difficult situation
3.2


Review the
effectiveness of the
team in achieving the
goals
3.3


Merit grades awarded M1 M2 M3


Distinction grades awarded D1 D2 D3


WLP Assignment 1 3
Outcome
Evidence for the
criteria
Feedback Assessors decision
Internal
Verification

First
attempt
Re-
work


Assignment
( ) Well-structured
Reference is done properly / should be done (if any)
Overall, youve

Areas for improvement:



ASSESSOR SIGNATURE DATE / /
NAME: ........................................................................

(Oral feedback was also provided)
STUDENT SIGNATURE DATE / /
NAME : ..............................................................................

FOR INTERNAL USE ONLY
VERIFIED YES NO

DATE : .........................................................
VERIFIED BY : .........................................................
NAME : .........................................................

WLP Assignment 1 4
Scenario Finger Lickin Chicken New Hire
Finger Lickin Chicken (FLC) is a small chain of restaurants in Hanoi specializing in fried chicken. Its
competitors include Ga Rang and KFC. FLC is different from its competitors in three important ways:
1) FLC is open 24 hours per day, 7 days per week so no matter when someone is hungry for fried
chicken, FLC is ready to serve them; 2) FLC has their own secret combination of spices for their
chicken which includes some spices similar to KFC but also include spices which they believe will be
more delicious to Vietnamese customers.; and 3) FLC buys only chickens which are raised following
international Good Agricultural Practices (GAP). FLC believes that customers will appreciate the
attention to customer service as well as the high quality of their chicken. Other than these
differences, FLCs menu is actually the same as KFCs menu.
Role
You are the store manager of one of the FLC stores located in Lotte Center Hanoi. As part of your
job, you are responsible for the hiring, firing, and promoting of staff within your store. The owner
says you are responsible for operations, you are responsible for profits, and your salary is
determined by the profits your store generates. Your store currently has 20 employees which
include you, three assistant managers, and 16 workers. During any given shift, there is at least one
assistant manager and/or you acting as management. Additionally, for that shift, there are normally
four workers and one of those workers will act as a shift leader guiding the less experienced
workers on how best to perform their job.
While your store has 20 employees, you believe that you should add one more worker. Since your
assistant managers will have to work with this new hire, you want them involved in the hiring
process. You are also considering whether to have other workers involved in the hiring process as
well.
Tasks:
1. Prepare all relevant documentation to select and recruit the new hire. (1.1)
2. Assess the impact of Vietnamese legal, regulatory, and ethical considerations on
the recruitment and selection process for this position. (1.2)
3. Take part in the selection process either through in-class group presentation or
with the CVs included. You should provide notes on each candidate indicating
your reasoning to hire or not. (1.3)
4. Evaluate your own contribution to the selection process of the new hire. (1.4)
5. Explain the skills and attributes the new hire will need to be an effective leader (2.1)
6. Explain the difference between leadership and management in the context of
FLC (2.2)
7. Compare leadership styles for different situations the new high might find
himself/herself in (2.3)
8. Explain your teams objectives and the ways you could and did motivate your
team to achieve those objectives (2.4)
WLP Assignment 1 5
9. Assess the benefits that teamwork brought to FLCs hiring process. (3.1)
10. Report on your actual performance as a leader and member of your team and
how the team worked towards specific goals and dealt with any conflicts or
difficult situations. (3.2)
11. Review the effectiveness of your team in achieving the goal of hiring the best
qualified candidate or giving the best possible group presentation. (3.3)

GRADING
Pass is achieved by meeting all the requirements defined in the assessment criteria
above.

Merit Identify and apply strategies to find appropriate solutions (M1)
Characteristics / Possible Evidence Effective judgments have been made with
respect to documentation and selection, as well as to the legal/ethical impact to the
selection process. [For WLP1 only: At least 90% of weekly online quizzes have been
attempted (scores on the quizzes are not recorded).]
Select and apply appropriate methods/techniques (M2)
Characteristics / Possible Evidence Complex information regarding recruiting and
selection has been synthesized and processed.
Present and communicate appropriate findings (M3)
Characteristics / Possible Evidence The appropriate structure and approach have
been used, including proper Harvard referencing. Your group presentation and your
behavior during lectures and other group presentations was professional.

Distinction Use critical reflection to evaluate own work and justify valid conclusions
(D1)
Characteristics / Possible Evidence The validity of the hiring results has been
evaluated against reasonable (academic) criteria.
Take responsibility for managing and organizing activities (D2)
Characteristics / Possible Evidence Independence demonstrated and substantial
activities have been planned, managed, and organized relating to the practice of
hiring, leadership, or teamwork.


WLP Assignment 1 6
PRESENTATION
1. The assignment should have a cover page that includes the assignment title, assignment
number, course title, module title, Lecturer/tutor name and students name (just the first
page of this assessment document, no need for marking pages to be included).
2. Ensure that authenticity declaration has been signed.
3. This is an individual assignment but involves working in a group.
4. The group presentation should be between 5 -10 minutes long and each group should have
3-5 members.
5. A fully typed up professionally presented report document. Use 12 point Calibri font and
should be double-spaced, printed on both sides of the paper.
6. Your assignment should be word-processed and should be a maximum of 3,500 words in
length. Appendices/administrative aspects are outside this word count limit.
7. You must acknowledge the sources of information and evidence using the Harvard
referencing system.
8. Submit both a hard (printed) and soft (electronic in DOCX format) copy by the deadline
listed above. The soft copy should be sent to the lecturers email address
(john.andre@isneu.org) with the file named WLP_A1_330987923.docx where 330987923 is
your student ID. The same file must be submitted to TurnItIn by your school email address
with your name in the standard format (if your name is Nguyen Minh Anh then First Name
should be Minh Anh and Last Name should be Nguyen) and the subject for your
submission must be your student ID only (no extra information in the subject).

Notes to Students for Submission
Check carefully the submission date and the instructions given with the assignment. Late
assignments may not be accepted.
Ensure that you give yourself enough time to complete the assignment by the due date.
Do not leave things such as printing to the last minute excuses of this nature will not be
accepted for failure to hand-in the work on time.
You must take responsibility for managing your own time effectively.
If you are unable to hand in your assignment on time and have valid reasons such as illness,
you may apply (in writing) for an extension.
Failure to achieve a PASS grade will results in a REFERRAL grade being given.
Take great care that if you use other peoples work or ideas in your assignment, you
properly reference them in your text and any bibliography.
Failure to follow any of these instructions may cause you to fail for submitting improperly.
WLP Assignment 1 7
NOTE: If you are caught plagiarizing, you could have your grade reduced to zero, or at
worst, you could be excluded from the course.