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NAME PHONE NO.

gladwin 9791553603
liborius 9894092927
arokiasamy 9626815172
gibson 9944975966
murugiah 9442893293
francis
alphin joshua 9944754505
mahndra prabhu 9790900107
gulzaar 9094907572
noor hussain 9003572608
D. Thiyagarajan 9965918158
Rabik 8012253153
stephen livingston 9655079575
aswin 9597214808
Saimen. M 9865286866
thirumalai
charu 9943945943
Saravana 9843778298
murugesan
hilarius 9944133416
Jaya prakash. T 9994708857
esaki muthu 984668692
arumugan 9894036544
suresh kumar 9894036544
marimuthu
rajesh 9787101177
dhinesh
hari krishnan
shanmuga prabhagar 9842694293
Sakthivel 9150855522
Nagarajan. P 9677725225
M. P. Mubarak 9944307774
pradeep 9884108429
pradeep 9884108429
roshan 9944951209
johnson viko 9944975966
praveen raj 9943945943
durai 9543245062
alan kevin 9094907572
prem kumar 9884917654
mahalingam 9787942523
mohammed 9952357687
kanagaraj 9791666208
serma gurumurthi 7708981559
mohammed mustafa 9894309412
faruq 9994305803
akash 9791553603
libo 9894092927
arun 9626815172
ashish 9791553603
hilarius 9944133416
kaiser 9094907572
sunil 9094907571
collins 9442813594
shyam
xavier 9940409676
john paul 9791553603
ahilan 9940409676
raja 9940306070
sanmuga vadivelu 9600295552
senthil 9941433202
subhahar 0461 2310256
xavier 9094909676
prabhu 9791553603
john paul 9940306070
manish
gautham
dhilip
ADDRESS AGE OCCUPATION
107/1 , millerpuram , thoothukudi 41 - 50 salaried
106j/62a , millerpuram, thoothukudi 50-60 salaried
107 /1, millerpuram ,thoothukudi 31-40 salaried
40/1006 b2 ,3rd cross, kamaraj nagar, palayamkottai 21-25 student
palayamkottai 50 and above salaried
threspuram, thoothukudi 50 and above salaried
coimbatore 21-25 student
bala samudram, palani 21-25 student
kaalapatti , coimbatore 21-25 salaried
trichy 21-25 student
oddanchathiram 31 - 40 salaried
RMTC colony, dindugal 26 - 30 business
threspuram, thoothukudi 30-40 salaried
threspuram, thoothukudi 21-25 student
Ponimandurai 31 - 40 Salaried
41 - 50 business
VE road, thoothukudi 15-20 student
oddanchathiram 26 - 30 business
millerpuram, thoothukudi 30-40 business
pettai, thirunelveli 41-50 salaried
Thirunagar, madurai 26 - 30 salaried
millerpuram, thoothukudi 26-30 business
millerpuram, thoothukudi 30-40 salaried
millerpuram, thoothukudi 30-40 business
millerpuram, thoothukudi 30-40 business
arasamangalam, virudunagar 21-25 student
30-40 business
coimbatore 21-25 student
pudukottai 21-25 student
Kalimuthupillai lane, dindugal 51 and above Salaried
Malemaruvathur, madurai 26 - 30 salaried
RMTC colony,dindugal 31 - 40 business
velacherry , chennai 21-25 student
velacherry , chennai 21-25 student
trichendur, thoothukudi district 31 - 40 business
Thirunelveli 26-30 salaried
kk nagar , chennai 26-30 salaried
salem 21-25 business
thambaram, chennai 21-25 salaried
dsf plaza, thoothukudi 26-30 salaried
dsf plaza, thoothukudi 31-40 business
dsf plaza, thoothukudi 26-30 salaried
dsf plaza, thoothukudi 26-30 salaried
dsf plaza, thoothukudi 26-30 salaried
26-30 salaried
dsf plaza, thoothukudi 50 and above salaried
millerpuram, thoothukudi 21-25 student
millerpuram, thoothukudi 50 and above salaried
alanthalai, near trichendur, thoothukudi district 26-30 student
millerpuram, thoothukudi 21-25 student
pettai, thirunelveli 41-50 salaried
trichy 31-40 salaried
trichy 31-40 salaried
millerpuram, thoothukudi 41-50 salaried
coimbatore 21-26 salaried
bryant nagar, thoothukudi 50 and above salaried
chennai 26-30 salaried
porur, chennai 31-40 salaried
thoothukudi 26-30 salaried
Sulur, 26 - 30 salaried
Avadi,chennai 31 - 40 salaried
chennai 41-50 salaried
thoothukudi 31 - 40 salaried
thoothukudi 31-40 salaried
thoothukudi 50 and above salaried
coimbatore 21-26 salaried
coimbatore 21-26 salaried
chennai 21-26 others
BIKE USER QUESTIONNAIRE
MONTHLY INCOME NAME OF THE BIKE USING NO. OF YEARS OF USING THE BIKE
5000-10000 TVS Jive 2
40000 and above HH Splendor 10 months
5000-10000 tvs centra 2
below 5000 hh glamour 7
40000 and above HH Splendor 10
40000 and above HH Splendor plus 15
below 5000 suzuki CS 150R 7 months
below 5000 bajaj pulsar 150 5
20000-30000 yamaha FZ 150 2
below 5000 yamaha RX 100 5
20001 - 30000 shine 125 cc 8 months
15001 - 20000 shine 1.5
40000 above bajaj pulsar 150 5
below 5000 hh splendor 10
5001 - 10000 shine 4
20000-30000 bajaj pulsar 150 3
below 5000 hh unicorn 3
5001 - 10000 starcity 2
10000-15000 HH Splendor plus 6 months
40000 above HH Splendor plus 6
10001 - 15000 starcity 4
20000-30000 yamaha FZ 16 1.5
20000-30000 honda unicorn dazzler 1
10000-15000 honda shine 1
10000-15000 bajaj discover 150 3 months
below 5000 HH Splendor 5
20000-30000 hh splendor 4
below 5000 hh hunk 2.5
below 5000 hh splendor 1.5
10001 - 20000 Shine 4
20001 - 30000 shine 2
10001 - 20000 starcity 5
below 5000 tvs centra 5
below 5000 bajaj avenger 2
40000 above tvs victor 7
30000-40000 HH Splendor plus 10
30000-40000 pulsar 150 2
40000 above yamaha R15 4
30000-40000 hh SS 3
30000-40000 kinetic activa 8
30000-40000 yamaha alba 2
20001 - 30000 cbz extreme 3
20001 - 30000 hh splendor 2
30000-40000 bajaj pulsar 150 1.5
20001 - 30000 tvs star city vti 1
20001 - 30000 tvs 50 excel 15 days
below 5000 yamaha alba 3
40000 above pulsar 150 3
below 5000 honda shine 2
below 5000 bajaj discover 150 3 months
20001 - 30000 HH Splendor plus 6
40000 above yamaha alba 3
20001 - 30000 bajaj pulsar 150 4
20001 - 30000 hero honda SS 15
40000 above yamaha R15 4
40000 above bajaj discover 1
20001 - 30000 hh splendor 6
40000 above hh super splendor 4
20001 - 30000 tvs 50 super excel 5
5001 - 10000 splender plus 2.5
10001 - 15000 bajaj XCD 4
40000 above hh activa 3
40000 above honda shine 2
40000 above slingshot 1
below 5000 tvs max 10
20001 - 30000 hh glamour 6
20001 - 30000 yamaha FZ 16 3
below 5000 tvs star city vti 5
BIKE USER QUESTIONNAIRE
MODEL YEAR OF BIKE I OR II HAND AVG. KMS TRAVELLED DAILY PROMISED MILAGE
2009 I 20-30 80
2010 I 60 - 70 60
2009 I 40-50 60
2005 I 50-60 60
2000 I below 20 60
I 20-30 65
2010 I 30-40 50
2005 I 50-60 50
2008 I 50-60 45
2004 I 40-50 60
2010 I below 20 41 - 50
2009 I 31 - 40 55 - 60
2006 I below 20 55
I 20-30 60
2007 I 61 - 70 70
I 40-50 60
2008 I 30-40 55
2009 I 41 - 50 70
2010 I 40-50 60
2005 I below 20 65
2007 I 61 - 70 65
2009 I 30-40 50
2010 I 30-40 60
2010 I 50-60 60
2010 I 20-30 70
I 20-30 75
2007 I above 100 65
2007 I 40-50 40
2009 I 20-30 65
2008 I 71 - 80 70
2008 I 41 - 50 60
2007 I 51 - 60 75
2005 I 51 - 60 100
2009 I 30-40 40
2004 I 40-50 80
2000 I 61 - 70 65
2009 I 40-50 55
2008 I 90-100 45
2008 I 80-90 45
2002 I 80-90 50
I 51 - 60 70
2009 I above 100 50
2009 I 20-30 50
2009 I 20-30 55
I above 100 70
I below 20 40
I 51 - 60 70
2008 I below 20 60
2009 I 30-40 60
2011 II 61 - 70 70
2005 I 51 - 60 60
I 30-40 55
2008 I 30-40 60
dono I 51 - 60 65
4 I 51 - 60 45
2009 I 30-40 40
1995 II 51 - 60 60
2007 I 30-40 50
2006 II 51 - 60 55
2008 I above 100 60
2006 I 51 - 60 70
2007 I 30-40 55
2008 I 30-40 60
2011 I 51 - 60 60
2000 I 30-40 60
2005 I above 100 60
2008 I 30-40 45
2006 I above 100 60
I
I
I
I
I
I
I
I
I
I
ACTUAL MILAGE PRICING ENGINE POWER MILEAGE DESIGN & STYLE
60-70 Y Y
60-70 y y y y
50-60 y
40-50 y
50-60 y y
50-60 y
50-60 y y
40-50 y y y
30-45 y y
30-40 y y
41 - 50 yes
51 - 60
40-50 y y
60-70 y
51 - 60 y
60-70 y y y
40-50 y
51 - 60 yes
50-60 y y
50-60 y
51 - 60 yes
30-40 y y
50-60 y y
50-60 y y
50-60 y y
60-70 y y
50-60 y y
30-40 y y y
50-60 y
61 - 70
61 - 70 yes yes
71 - 80 yes
50-60
30-40 y y
30-40
50-60 y
40-50 y y
20-30 y y
30-40 y y
20-30 y
50-60 y y
30-40 y y
FACTORS INFLUENCING BUYING DECISION
40-50 y y
50-60 y y
61 - 70 y y
30-40 y
50-60 y y
50-60 y y y
50-60 y y
50-60 y y
50-60 y y
40-50 y y
50-60 y y
50-60 y
40-50 y
30-40 y
40-50 y y
40-50 y y
30-40 y
51 - 60
51 - 60 yes
51 - 60 y
51 - 60 y
51 - 60 y
51 - 60 y y
51 - 60 y
30-40 y
51 - 60 y y
RESALE VALUE MAINTANANCE COST RECOMMENDATION FROM MECHANICS
Y
y y
y
y y
y y
y
y
y y
y y
y y
y
y
y y
y y
y
y y
y y
y
y y
y
FACTORS INFLUENCING BUYING DECISION
y
y
y
y
y
y y
y
y
y
y
yes yes
y
y
y
OTHERS HAVE USED ALL FREE SERVICES?
No clutch , light weight N
brand loyalty n
was newly introduced @ dat time y
y
y
hero honda name y
y
y
y
y
y
smooth, no back pain yes
y
y
y
y
comfort y
y
n
y
y
self esteem y
y
brand name y
n
y
y
y
y
comfortness, smooth riding, noiseless engine y
y
y
y
y
y
y
performance y
sporty, trendy,top speed y
y
was good & fast moving at that time y
new mode;l @ dat time n
y
FACTORS INFLUENCING BUYING DECISION
best suited for my job y
y
click start, extra accessories n
no gear, comfortable n
latest model y
y
y
n
comfortable y
company name y
y
y
sporty , trendy y
light weight, comfortable y
y
y
light weight y
yes
yes
unisex driving y
y
y
y
y
stylish, sporty y
y
PREFERENCE OF SERVICE REASON FOR PREFERENCE
Authorised to utilise free service
authorised free service
Authorised free service
Authorised quality
Authorised quality
Authorised quality
Authorised suzuki spare parts not available
local mech cheaper
Authorised quality
Authorised quality
Authorised good , quality
local mechanic no time to go ASC
Authorised genuine spare parts
local mech cheaper
both for small work go to local mechanics
local mech cheaper
Authorised quality
Authorised good
local mech cheaper
local mech cheaper
local mechanic not statisfied
Authorised quality
local mech owns mechanic shop
local mech owns mechanic shop
Authorised free service
local mech cheaper
Authorised genuine spare parts
Authorised genuine spare parts
Authorised quality
local mechanic amount high in ASC
Authorised good
Authorised good
Authorised quality
Authorised quality
local mech timing difficult for authorised service
local mech cheaper, prompt delivery
Authorised quality
Authorised quality
Authorised genuine service
local mech cheap
local mech not statisfied
local mech cheap
local mech friend's mech shop
local mech cheaper
Authorised quality
Authorised quality
Authorised quality
Authorised quality, safety
local mech cheap convenient
local mech for small work go to local mechanics
Authorised quality
Authorised safe
local mech nearby
local mech cheap
Authorised quality , safety
Authorised quality
local mech cheaper
local mech nearby
local mech cheaper faster
local mechanic ASC not good
local mechanic ASC not good
Authorised quality
Authorised quality
Authorised quality
local cheap convenient
local cheap convenient
Authorised quality
local for small work go to local mechanics
SATISFIED WITH AUTHORISED SERVICE? IF NO, WHAT IS THE REASON?
yes
yes
yes
yes
yes
yes
yes
no late delivery
yes
yes
yes
no
yes
yes
yes
no not promptly delivering
yes
yes
no late delivery
no no prompt delivery
no
yes
no late delivery
no late delivery
yes
no late delivery , costly
yes
yes
yes
no
yes
yes
yes
yes
no late delivery
no late delivery
yes
yes
yes
no late delivery
no not concenient
yes
no timing not convenient, costly
yes
yes
yes
yes
yes
yes
yes
yes
yes
no costly
yes
yes
yes
no late delivery
no late delivery
no late delivery
no
no
yes
yes
yes
yes
no not convenient
yes
no costly
NO. OF SERVICES DONE / YEAR AVG. AMT SPENT ON SERVICING / YR
1 or 2 1000
6 free
5 only for oil changing
1 2000
2 1000
4 1500
6 800
4 3000
3 2000
1 3000
4 500
2 1000
4 700
2 1000
4 700 - 800
4 1000
2 2000
4 200
not unless wen in repair 300
2 1000
4 1000
2 800
3 1000
2 500
2 800
3 3000
4 600
4 300
2 400
1 1000
3 2500 / year
2 1000
2 200
3 300
2 500
2 400
2 400
3 4000
2 3000
2 400
4 500
4 700
3 600
6 800
4 800
3 600
3 800
4 300
3 600
3 600
3 500
4 1000
3 400
7 1500
3 900
5 600
4 300
5 600
3 300
4 500
5 700
4 500
4 700
when repaired 200
3 500
6 1500
5 400
ARE SPARE PARTS EASILY AVAILABLE? IF NO, WHAT DO YOU DO?
y
y
y
y
y
y
y
y
y
y
y
yes
y
y
demand
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
yes
yes
y
y
y
y
y
y
y
BOUGHT THROUGH CASH OR LOAN? IF LOAN, WHICH FINANCE COMP? LOAN PERIOD?
cash
cash
cash
cash
cash
cash
cash
cash
loan sriram chits 8 months
cash
cash
loan HDFC 2 years
cash
cash
loan HDFC 2.25 years
cash
cash
loan vaigai finance 20 months
cash
cash
loan ICICI 23 months
cash
cash
cash
cash
cash
cash
cash
cash
cash
cash
cash centurian 2 years
cash
cash
loan canara bank 5 yrs
cash
cash
cash
cash
cash
loan company finance 1
cash
loan HDFC 2
cash
cash
cash
cash
cash
cash
cash
cash
loan muthoot 4
cash
cash
cash
cash
cash
cash
cash
loan IndusInd Bank 11 months
loan ICCI 24 months
cash
cash
cash
cash
cash
cash
cash
INTEREST RATE? DOC. CHARGES? ARE YOU SATISFIED WITH BIKE?
y
y
n
y
y
y
y
y
8.90% 3000 y
y
yes
8.50% 2000 yes
y
y
7.50% no
y
y
1.50% 3000 yes
y
y
7.50% 600 no
y
y
y
y
y
y
y
y
yes
yes
85 paise 1000 yes
no
y
11% 2000 no
y
y
y
y
y
11% 2000 y
y
5% 2000 y
y
y
y
y
y
y
y
y
11 5000 y
y
y
y
y
y
y
y
Yes
yes
y
y
y
y
y
y
y
IF NO, WHY? WILL U SUGGEST THE BIKE TO OTHERS ?
no
yes
no resale , poor performance no
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
Maintanance no
yes
yes
yes
yes
yes
after 3 years not good, shaking, wobbing no
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
unsatisfactory performance no
yes
unsatisfactory performance no
yes
yes
no
yes
yes
no
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
REASON? DRAWBACKS/PROBLEMS ENCOUNTERED?
poor loading facility ,poor pick up poor loading facility ,poor pick up
excellent performance , 0 maintainance nil
no resale , poor performance
performance, style, reliable, good pickup
brand name, reliability
brand name, reliability , mileage, no maintainance problems with old age
professional bike, power , good milage gear shift problem
comfortable, good pricing & performance nil
performance , looks backwheel alloy problem
style, engine power handling difficulties
head light dim
smoothness chains bracket problem
stability silencer waried away, coating peeled off
milage, brand name no looks and style
others choice
milage, good pick up , style nil
power . Excellent pick up not stylish
reliable for indian roads not stylish
durable , good mileage ols model
looks, engine power back brake fault , low milage
tubeless tyres, disk brakes
value for money gear shift problem
good milage, light weight , stability vibrations in engine at high speed
milage, brand name
ruggard performer high speed not possible
power . Excellent pick up low milage
excellent stability, mileage nil
mileage, maintanance free
low milage, poor performance frequent brake problems
style, power , performance no kick start if battery is low
model not continued low pickup
brand name - quality guaranteed looks not stylish
high demand too heavy
not reliable for indian roads,just for looks& speed low stability,small radius tyres
milage, resale rate old fashioned
comfortable, suitable for women also high speed not possible
poor performance poor performance
looks
reliable for indian roads nil
o maintainance, milage heavy
looks
comfortable,light weight nil
comfortable to ride gear shift problem
style,stability engine vibration problem
reliable for indian roads gear shift problem
milage, light weight, easy handling vibrations in engine at high speed
comfortable, 0 maintainance not stylish
engine power, vibrations in engine at high speed
milage, stability tank size very big
very very reliable in any condition very old model
power, top speed, very stylish not suitable for indian roads
low maintainance, milage vibrations in engine at high speed
value for money old model
milage, value for money nil
leight weight, easy to ride spped not possible
maintanance good
but taste differ
preferable for ladies too speed not possible
good milage not powerful
no back pain , comfortable nil
light weight, cheap
stylish, good stabillity gear shift problem
powerful engine, good looks low milage
good milage, light weight , stability
PLANNING TO CHANGE THE BIKE IN FUTURE? IF YES, WHY ?
no
no
y not satisfied
no
no
y old model
no
y
no
no
no
no
y reached 50000 kms
y old model
no
no
yes wish to change to higher end
yes
no
no
yes
y low milage
y
no
no
no
no
y milage problems
no
no
no
yes
no
no
y old model
y long time use
no
y
no
no
y unsatisfactory performance
no
no
no
no
no
y switch to latest models
no
no
no
no
no
no
no
no
no
y old model
no
no
no
no
no
no
no
y
no
y will change every 2 years
no
PREFERRED BIKE OPTIONS
Apache
unicorn , splendor +
pulsar
cbz, any hh model
hh models only
hh models with self start
yamaha FZ
hh hunk
yamaha R15,suzuki haaboosa, bajaj ninjay
pulsar
passion pro
pulsar 180 , hunk
discover
yamaha FZ
avenger
yamaha FZ
shine
discover , pulsar
honda unicorn
Yamaha SZ
honda unicorn
honda models
platina
Apache
Apache
discover
Apache
discover
honda
not yet decided
avenger
royal enfield
honda unicorn
discover
pulsar 220
ninja
unicorn , alba,pulsar
activa only
HH splendor
hh models
unicorn
unicorn
discover
tvs
discover, unicorn
splendor
unicorn
unicorn, shine
hh company models
unicorn
glamour
discover, pulsar
harley davidson
pulsar
platina
unicorn
platina
hero honda
unicorn
pulsar
platina
ninja

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