The Real Estate Multiple Listing Service System

The Real Estate Multiple Listing Service system supplies information that local real estate
agents use to help them sell houses to their customers.
During the month, agents list houses for sale (listings) by contracting ith homeoners.
The agent or!s for a real estate office, hich sen"s information on the listing to the multiple
listing service.
Therefore, any agent in the community can get information on the listing.
#nformation on a listing inclu"es the a""ress, year built, s$uare feet, number of be"rooms,
number of bathrooms, oner name, oner phone number, as!ing price, an" status co"e.
%t any time "uring the month, an agent might "irectly re$uest information on listings that
match customer re$uirements, so the agent contacts the multiple listing service ith the
re$uest.
#nformation on the house, on the agent ho liste" the house, an" on the real estate office the
agent or!s for is provi"e".
&or e'ample, an agent might ant to call the listing agent to as! a""itional $uestions or call
the homeoner "irectly to ma!e an appointment to sho the house.
Tice each month (on the ()
th
an" *+
th
), the multiple listing service pro"uces a listing boo!
that contains information on all listings.
These boo!s are sent to all of the real estate agents.
Many real estate agents ant the boo!s (hich are easier to flip through), so they are
provi"e" even though the information is often out of "ate.
Sometimes agents an" oners "eci"e to change information about a listing, such as re"ucing
the price, correcting previous information on the house, or in"icating that the house is sol".
The real estate office sen"s in these change re$uests to the multiple listing service hen the
agent as!s the office to "o so.
Still to do:
, -lass "iagram
, .se case "iagram
, Se$uence "iagram for /%"" a listing0 an" /1ro"uce a listing boo!0.
, Statechart "iagram for /1ropertyListing0 an" /RealEstate2ffice0.
Context diagram
Real Estate Multiple Listing
Service system
Real estate
office
3omeoner
Listing information
%gent
Listing information
Listing boo!
-hange re$uest
Re$uest for listing information
4otes5
The homeoner "oesn0t "irectly interact ith the system. #t all goes through the agent 6 office.
-ommunication beteen the homeoner an" other e'ternal agents must not be shon.
System diagram
Real estate
office
%gent
1rocess
listing
3ouses
2ners
Listing information
3ouse "etails
2ner "etails
1rocess
re$uest
Re$uest for listing information
Real estate
offices
%gent 7 office "etails
3ouse info
%gent 7 office info
Listing information
Time
1ro"uce
listing boo!
Every 8 ee!s
Listing boo!
3ouse info
%gent 7 office info
-hange
listing info
-hange re$uest .p"ate" house "etails