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Telkomsel International Roaming Data Packages

Updated May 2014


Prepared by RH2013



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UNILIMITED DATA ROAMING

Pilihan Paket Unlimited Data Roaming untuk Anda
Paket Unlimited Data Roaming *Harga MasaAktif Paket
Unlimited Data Roaming 1 hari Rp 119,000 1 hari
Unlimited Data Roaming 3 hari Rp 219,000 3 hari
Unlimited Data Roaming 5 hari Rp 319,000 5 hari
Unlimited Data Roaming 7 hari Rp 419,000 7 hari

Available for:
Daftar Negara Paket Unlimited
Albania India Rumania
Afrika Selatan Inggris Selandia Baru
Amerika Serikat Italia Singapura
Arab Saudi Jepang Spanyol
Australia Jerman Taiwan
Belanda Korea Thailand
Ceko Macau Timor Leste
Cina Malaysia Turki
Filipina Mesir Uni Arab Emirates
Hongkong Palestina Vietnam
Hungaria Qatar Yunani

Information
1. This package is only valid for kartuHALO with:
BlackBerry APN
Internet APN
Telkomsel APN
MMS
2. Price include VAT 10%
3. User can connect to any operator in the selected country.
4. The package is not subscribed (no auto-renewal).
5. The package is only valid for the selected county only.
6. To activate Bridge Data Roam Package can be applied though:
Formal Email to your Account Manager with detail request during Office Hour.
UMB * 266 #.
7. It is recommended to activate the package while still in Indonesia
To enjoy VOLUME ROAMING DATA PACKAGE, it is recommended to subscribe before leaving Indonesia. If you do not
activate the package, then you will b e charged with normal international roaming charges.


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Paket 3 in 1

Saat ini, Telkomsel menyediakan Paket 3 in 1 sebagai paket roaming untuk layanan Telpon ke Indonesia, SMS,
dan Data (Internet & Blackberry) yang dapat dinikmati oleh seluruh pengguna KartuHalo di negara tujuan:
Australia
Filipina
India
Singapore
Thailand.
3in1 Package can be us for Kartu Halo user:
Paket Roaming *Tarif
Bonus Paket
Masa
Aktif Paket
Telpon ke
Indonesia
SMS Data
Paket 3 in 1 Rp 400,000 60 Menit 60 SMS
Unlimite
d
3 Hari
Price include VAT 10%
Syarat dan Ketentuan Paket

Berlaku bagi seluruh pelanggan KartuHalo yang telah aktif layanan IR (International Roaming)
Paket berlaku di semua operator negara-negara tujuan paket (Australia, Filipina, India, Singapura, dan Thailand)
Aktifasi paket dapat dilakukan melalui *266#
Pelanggan dapat mengaktifkan lebih dari 1 paket dengan ketentuan sebagai berikut:
Gratis Menit dan SMS akan diakumulasi
Masa berlaku paket merujuk pada yang lebih panjang
Tarif normal berlaku jika:
a. Masa berlaku paket telah berakhir
b. Bonus paket (telpon & SMS) telah habis


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VOLUME BASED DATA ROAMING PLAN 1
If you need a continuing of data connection, there are several Volume Based packages that you can choose:
Paket Kuota Data Roaming *Harga Masa Aktif Paket
Paket Data Kuota 50 MB Rp 180,000 7 hari
Paket Data Kuota 100 MB Rp 350,000 7 hari
Paket Data Kuota 300 MB Rp 1,000,000 7 hari
Available for:
Negara Tujuan
Albania Ireland Qatar
Africa Selatan Italia Rumania
USA Japan Russia
Arab Saudi German New Zealand
Australia Canada Singapore
Austria Korea Slovakia
Bangladesh Kuwait Spain
Nederland Latvia Sri Lanka
Belgium Lithuania Sweden
Check Rep. Luxemburg Swiss
China Macau Taiwan
Denmark Malaysia Thailand
Filipina Egypt Timor Leste
Finland Norwegian Turkey
Hong Kong Palestine Uni Arab Emirates
Hungary France Vietnam
India Poland Greece
UK Portugal
Information
1. This package is only valid for kartuHALO with:
BlackBerry APN
Internet APN
Telkomsel APN
MMS
2. Price exclude VAT 10%
3. User can connect to any operator in the selected country.
4. The package is not subscribed (no auto-renewal).
5. The package is only valid for the selected county only.
6. To activate Bridge Data Roam Package can be applied though:
Formal Email to your Account Manager with detail request during Office Hour.
UMB * 266 #.
7. It is recommended to activate the package while still in Indonesia

To enjoy VOLUME ROAMING DATA PACKAGE, it is recommended to subscribe before leaving Indonesia. If you do not
activate the package, then you will b e charged with normal international roaming charges.


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VOLUME BASED DATA ROAMING PLAN 2

If you need a continuing of data connection, there are several Volume Based packages that you can choose:

Package Name Period Plans Price Coverage
Volume Based Plan 2 7 days 15 MB 3,000,000 The rest of the world

Information
1. This package is only valid for kartuHALO with:
BlackBerry APN
Internet APN
Telkomsel APN
MMS
2. Price exclude VAT 10%
3. User can connect to any operator in the selected country. It is only valid for countries outside the Unlimited
Package and Volume Based Data Roaming Plan 1. Refer to Telkomsel Roaming partner list.
4. The package is not subscribed (no auto-renewal).
5. The package is only valid for the selected county only.
6. To activate Bridge Data Roam Package can be applied though:
Formal Email to your Account Manager with detail request during Office Hour.
UMB * 266 #.
7. It is recommended to activate the package while still in Indonesia

To enjoy VOLUME ROAMING DATA PACKAGE, it is recommended to subscribe before leaving Indonesia. If you do not
activate the package, then you will b e charged with normal international roaming charges.







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VOICE AND SMS ROAMING PACKAGE

For those of you who frequently travel on business overseas, you can take advantage of various selections of
International Roaming SMS dan Voice package to suit your needs, as follow:
These packages can be use for:
Paket Voice dan SMS Paket Pilihan Masa Berlaku Harga
Paket 1 Hari
Paket Telpon 25 Menit dan 25 SMS 1 hari Rp 125,000
Paket Telpon 45 Menit dan 45 SMS 1 hari Rp 200,000
Paket 3 Hari Paket Telpon 90 Menit dan 90 SMS 3 hari Rp 380,000
Paket 30 Hari
Paket Telpon 15 Menit dan 15 SMS 30 hari Rp 165,000
Paket Telpon 30 Menit dan 30 SMS 30 hari Rp 300,000
Paket Telpon 60 Menit dan 60 SMS 30 hari Rp 500,000
* Harga Paket kartuHALO sudah termasuk pajak
Pilihan Paket Voice dan SMS Roaming berlaku di negara-negara sebagai berikut:
Pilihan Paket Daftar Negara
Paket 1 Hari dan 3 Hari
Australia
Filipina
India
Singapore
Thailand
Paket 30 Hari
Australia Filipina
Hongkong Singapura
India Taiwan
Korea Selatan Thailand
Macao Vietnam
Malaysia Timor Leste

Information
1. This package is only valid for kartuHALO.
2. Price exclude VAT 10%
3. The package is not subscribed (no auto-renewal).
4. To activate Bridge Data Roam Package can be applied though:
Formal Email to your Account Manager with detail request during Office Hour.
UMB * 266 #.
5. It is recommended to activate the package while still in Indonesia


To enjoy ROAMING DATA PACKAGE, simply subscribe to the dedicated ROAMING NETWORK PARTNER. You may do
this by doing a manual setting on your device. If you do not connect using dedicated Roaming Network Partner, you
will get charge Normal Charging


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UNLIMITED CAPPED Data Roaming Plan
Along with the many complaints related to customer billing data using the International Roaming service has dilaunch
Capped Data Roaming. Capped data roaming plan is anticipating a bill shock for postpaid customers and to maintain the
profitability necessary to make adjustment.
Services Description
Restrictions apply on a daily bill, customers pay according to rates set up with a certain amount. Excess use of a set
amount will not be charged.
The following are the statutes of limitation are determined based on the cost of roaming partner operator, as follows:
Capped Plan Maximum Charged per day
Capped 150K Rp. 150.000


Zone Tariff Tariff GPRS Roaming per 10kb
South East Asia Rp1,000
Rest of Asia & Australia Rp1,500
USA & Africa Rp2,000
Europe Rp2,000
Coverage
Daftar Negara Capped Data Roaming
Albania India Rumania
Afrika Selatan Inggris Selandia Baru
Amerika Selatan Italia Singapura
Arab Saudi Jepang Spanyol
Australia Jerman Taiwan
Belanda Korea Thailand
Ceko Macau Timor Leste
Cina Malaysia Turki
Filipina Mesir Uni Arab Emirates
Hongkong Palestina Vietnam
Hungaria Qatar Yunani

Maximum charge is calculated for the combined use of all of APN, includes:
BlackBerry APN
Internet APN
Telkomsel APN
MMS
The calculation of the cost up to maximum limits calculated for the use of cross-operator specified in point coverage.
The calculation of the cost up to maximum limits based on usage each day until around 23:59:59 local time. calculations
will be reset every day starting at 00:00:01 local time


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TIPS ROAMING INTERNASIONAL

Here some Tips and Tricks while using data overseas:
1. International Roaming Tarif is more expensive than domestic tarif. So you need to be careful and smart while using
your phone for voice, sms or data.
Internation Roaming tarif will be charge for:
Incoming and Outgoing Calls
Outgoing SMS
All data connection
For latest international pricing, you may access them from:
http://www.telkomsel.com/international-services/international-roaming
For any compalin regarding International Roaming services, you may send SMS to 1111 (International
Roaming Contact Center).

2. If you are using any Smart Phones (BlackBeery, iPhone, Android, etc) while overseas, it is recommended to:
Removed all unecessary email account(s). Only puch email that is very important for you.
Not to use any social media ( Facebook, Twitter, Friendster, Ping Chat, Foursquare, Instagram, LinkedIn, YM,
Messenger, GTalk, or any other similar applications). Make sure you Log Off all applications.
Not use any 3
rd
party application that automatically push updates (BlackBerry Application, Viigo, Drive Safely,
ect)
Do not download attachment from your Smart Phone (BlackBeery, iPhone, Android, etc)
If you are using BlackBeery, untick or do not use Recent Update
Do not go browsing unless its important
Do not Streaming and movie, video, or music.
Do not play games that requires internet access
Do not access YouTube
Do not use Smart Phone as a modem
Connect to WiFi

3. If you do not need access social networking (eg facebook, twitter, myspace, etc.) at the time outside the country,
ensure access to social networking in logout position.




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Syarat dan Ketentuan
Syarat dan Ketentuan Paket Data USA
Syarat dasar
Fitur GPRS telah diaktifkan
Layanan Blackberry dapat digunakan jika paket BlackBerry domestik aktif.
Layanan Blackberry dapat diaktifkan melalui *363#. Layanan BlackBerry yang berlaku di luar
negeri mengikuti jenis paket BlackBerry domestik
Aktifasi Paket
Paket dapat diaktifkan melalui UMB *266#
Pilih Menu
Pilih Negara tujuan roaming
Pilih Paket yang akan diaktifkan
APN
APN (Access Point Name) yang berlaku pada Paket Data Unlimited USA adalah :
telkomsel
internet
Blackberry
mms
Rujukan Waktu
dan Masa berlaku
Layanan paket data roaming merujuk pada Waktu Indonesia Barat (WIB).
Paket akan berakhir sesuai masa berlaku, terhitung dari hari saat paket diaktifkan. Contoh
pelanggan mengaktifkan paket Unlimited Data Roaming 1 hari pada tgl 10 Oktober 2013 pukul
13:00 WIB, maka paket akan berakhir di tanggal yang sama 10 Oktober 2013 pada pukul 23:59
WIB
Coverage
Paket Data Unlimited dapat berlaku di lebih dari 1 negara tujuan (ketentuan: negara tujuan
memiliki paket data yang serupa) dengan mengganti pilihan operator sesuai operator yang
terdapat di negara tujuan tersebut.
Contoh: Paket Unlimited Data Roaming 5 hari di USA berlaku juga untuk pemakaian data
roaming di Filipina, Malaysia, dan negara tujuan lainnya yang menjadi negara tujuan Paket
Unlimited Data Roaming
Karna kondisi dan situasi tertentu, Coverage dapat mengalami perubahan tanpa adanya
pemberitahuan
Pemberlakuan
Tarif Normal
Tarif normal berlaku jika:
Masa berlaku paket berakhir
Akses GPRS roaming menggunakan APN (access point name) selain yang telah
ditentukan


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TIPS SETTING BLACKBERRY

Setting:
To enjoy ROAMING DATA PACKAGE, simply subscribe to the dedicated NETWORK PARTNER . You may do this by doing
a manual setting on your device.
For BlackBerry Device:
Step 1 : Go To MANAGER CONNECTION
Step 2 : Go To MOBILE NETWORK OPTIONS
Step 3 : Go To NETWORK SELECTION MODE Change from Automatic to MANUAL
Step 4 : Wait while Searching for available networks.
Step 5 : Choose the correct TELKOMSEL partners network





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TIPS SETTING iPhone

iPhone
Proses select Manually network
1. Go to Setting






















2. Choose Carrier






















3. Select International Roaming Partner L (eg:
Singtel in Singapore)



















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Process to deactivate an Application
1. Pilih menu setting
















2. Go to General



















3. Choose Location Services


















4. Select Location Services OFF or you can
deactivate applications that has Location
Services (not all iPhone Application has
Location Services).


















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TIPS SETTING ANDROID

ANDROID

Proses select Manually network
a. Go To Menu Setting



















b. Go To Wireless and Network



















4. Go To Mobile Networks
















5. Choose Network Operators










6. Select International Roaming Partner L (eg:
Singtel in Singapore)