Q1IQ1.

HR clearly defines the job description and job specifications in the

recruitment processa.strongly disagreeb.disagreec.neutrald.agreee.strongly
agree
IQ2. Does HR provides an adequate pool of quality applicants?a. Yesb. No
c. Dont know
IQ3. HR incorporates the changes in the external environment (e.g.
technology) while assessingfuture needs _ _ _a.strongly disagreeb.disagree

c.neutrald.agreee.strongly agree1.why does the TAJ go for recruitment
planning?(S)
RQ2I
Q4. How is the classification of employees done as per the age groupa.less than
30 b.30-49 c.50 and above
2.What is the gender diversity followed at the TAJ?(s)
3.what is the brand-wise break up employees at the TAJ?(s)
RQ3.
IQ5. what is the most preferred source of hiring at the TAJ?a.Portals
b.Employee referrals c. Consultancy d.campus recruitments
IQ6. How frequently recruitment is carried out at the Taj Hotel?a.less than 3
months b. 3-5 months c.6-9 months d.above 9 months

RQ4.
4.what is the selection procedure for CHEF?(s)
5.what is the selection process for Managerial positions?(s)
6.what is the attrition rate in a year at the TAJ hotel?(s)
IQ7. Rate the effectiveness of the interviewing process and other selection
instruments, such astesting?a. highly unsatisfiedb.unsatisfiedc.nuetrald.
satisfiede. highly satisfied
IQ8. How do you feel about the selection process at the taj Hotel?a. Biasedb.
Unbiased


QUESTIONNAIRE ON RECRUITMENT AND SELECTION
Name:
Designation:1)

Identify the source from where you came to know about the job?a)

Advertisementb)

Consultantc)

Personal Referenced)

Campuse)

E-Recruitmentf)

Other2)

Are you satisfied with the recruitment process by which you are selected?a)

Yesb)

No3)

You ever met the interviewer before your interview?a)

Yesb)

No4)

Were you comfortable with your interviewer while interviewed?a)

Yesb)

No5)

Do you feel that your colleagues have undergone the similar process?a)

Yesb)

No6)

Would you recommend your formal colleagues or friends to join this Organization?a)

Yesb)

No

7)

In public would you like to talk about your organisation?a)

Yesb)

No8)

You are interested to perform a job which is:a)

Routine in natureb)

Demand creative thinkingc)

Demand new ideasd)

Finding methodse)

Challenging in naturef)

Participation in decision making9)

Your job meets your above stated interest?a)

Yesb)

No10)

Have you been assigned the job what was explained to you at the time of selection?a)

Yesb)

No11)

Would you like to continue with this organisation?a)

Yesb)

No12)

How long would you like to continue with the organisation?a)

0-3 yearsb)

3-6 yearsc)

6-10 yearsd)

Till retirement

13)

What would be the only one reason of your leaving the job?a)

With an increase in designationb)

With more freedom in use of authorityc)

With an increase in salaryd)

To work with friendly and helping people14)

Your organisation is considered as:a)

People oriented Yes[ ] No[ ]b)

Task oriented Yes[ ] No[ ]c)

Combination of both Yes[ ] No[ ]15)

Do you ever get advice from your seniors to improve your performance?a)

Yesb)

No16)

Do you have clarity of your roles and responsibility?a)

Yesb)

No17)

Your suggestions for improvement in recruitment and selection process?
Thank You











9. Rank the following reasons for attrition rate.(1- Topmost Important Reason, 2, 3, 4, .6-
Least Important Reason)A) I ns uf f i c i e nt Sal ar y Pa cka ge B) Ma r k e t
Co n d i t i o n C)Inappropriate Training
& DevelopmentD) Lac k of Mot i va t i onE) I nept wor k e nvi r onment F)Higher
studies and other personal reasonsG) I ne f f i ci e nt
Super vi s or H)Because other collogues leaveI ) O t h e r i f a n y
Answer:
10. You feel Branding of the organization contributes to the effective recruitmentand
selection process because of:A) Good Working EnvironmentB) Good Career Development
and Succession PlanningC) Good Compensation and Bonus StructureD) Quality
of WorkforceE) All the aboveF) Any other (Please Specify)
Answer:


11. Is there any contract (Bond) signed by employees while joining the
organization?( Fo r a l l Le v e l s ) ( Or ) Di d y o u s i g n a n y b o n d o r c o n t r a
c t wh i l e j o i n i n g i n t o t h e organization?A) Ye s B) No
Answer:
12. For internal recruitment, are the vacancies declared publicly?A) Ye s B) No
Answer:
1 3 . O u t o f t o t a l r e c r u i t m e n t i n a y e a r , w h a t i s t h e p e r c e n
t a g e o f i n t e r n a l recruitment?A ) 0 % - 5 % B ) 5 % - 1 0 % C ) 1 0 %
- 1 5 % D ) 1 5 % - 2 0 % E ) 2 0 % - 2 5 % F ) M o r e
t h a n 2 5 % G ) N o t a t a l l
Answer:
14. Does the organization provide any Educational Assistance and how?A) Ye s B) No
Answer:


15. Which are the metrics undertaken to ensure effective recruitment and selection?(Specify
the perks (monetary and non-monetary benefits) provided to employees inorder to attract
and retain them)(OE Question)
Answer:
16. What is the percentage of NO SHOWS? (Scheduled candidates not turning up
for joining the job)A) 0% - 5%B) 5% - 10%C) 10% - 15%D) More than 15%E) Not at all
Answer:
17. How do you plan and avoid NO SHOWS. (Scheduled candidates not turning up
for joining the job)(OE Question)
Answer:
18. What is the notice period for resignation? Is this period sufficient enough to
findreplacement for the resigning employee? If not, please specify the problems.(OE
Question)
Answer:


19. Which are the issues involved in recruitment and selection for graveyard
(nightshift/odd shifts) shifts and how do you resolve those issues?(OE Question)



(put tick mark where ever applicable)
a. Performance b. Milestonesc. Birthdayd. Length of servicee. Marriagef. Innovation &
creativityg. Team performanceh. Customer Satisfactioni. Contribution towards society j.
Any other, specify.3. What is the upper and lower limit in case of monetary rewards for
recognition ?4 . Wh a t i s t h e a p p r o x i m a t e v a l u e o f t h e n o n -
m o n e t a r y r e w a r d s g i v e n b y y o u r organization?
X. Employee Recreation
1
.
Wh i c h o f t h e f o l l o wi n g t y p e s o f r e c r e a t i o n a l a c t i v i t i e s a r e f o l l
o we d i n y o u r organization?
(tick mark where ever necessary)

a
. Outings
b
. Sports Events
c.
Organization- wide parties
d.
Lunch and dinner
e
. Offsite training / Team Building Activities
g.
Any other, please mention.2.What is the frequency of the above recreational
activities?i. Monthly ii. Quarterly iii. Bi- annually iv. Annually v. Need Based

XI. Personal Accident Insurance Policy:
1.What are the contingencies that you cover under this
policy?2 . O t h e r t h a n t h e s t a n d a r d
c o n t i n g e n c i e s , d o y o u p r o v i d e
a n y o t h e r benefits like expenses for the carriage of dead
body, childrens education grant ? If yes, then what is the amount fixed and how is it
ascertained?3 . H o w i s t h e i n s u r a n
c e a m o u n t d e c i d e d ? a)
Fixed b) Contingent on Compensation c) Contingent on Level 4 . W h a t
i s t h e s u m i n s u r e d f o r e a c h
e m p l o y e e a s p e r P e r s o n a l accident
insurance
policy? 5 . W h a t i s t h e g e n e r a l p r a c t i c e f o
r a s c e r t a i n i n g t h e i n s u r a n c e a m o u n t ,
if it is based on compensation or level?

XII. Mediclaim Policy
1. Whi ch t ype of pol i c y do you of f er ?
a
. Floater
b.
Fixed
c.
Both2. Who are covered under Mediclaim policy?a . E m p l o y e e
o n l y b. Empl oyee, Spous e, 2 Chi l dr enc . Emp l o y e e , S p o u s e
, Pa r e n t s d. Empl oyee, Spous e , Pa r ent s and 2
Chi l dr en 3. What are the services that are covered under the Mediclaim policy?e . Pr e -
e x i s t i n g I l l n e s s f . Ne w Ba b i e s f r o m d a y - o n e Co v e r c. Any other
specific illness/disorder 4. Do you have any third party service provider other than
the insurer?i) Yes ii) No5. What is the sum insured for each employee as per the mediclaim
policy?
XIII. Domestic Relocation Policy
1. i) Do you have any policy for Domestic relocation?a. Yes b. Noii) If yes, the expenses
covered under that include:a) Travel b) Transportation of goodsc) Temporary
accommodationd) Relocation bonuse) Any other, please specify.2. If travel expenses are
covered, please answer the following questions:i) What is the mode of travel provided by the
company?a) Road b) Railway c) Air ii) If it is through railways, which class do you
provide?a ) I a/c b) I I a/c c ) I I I a /c d) Sl ee per Cl a s s iii) Do you provide
economy class airfare? If yes, then how many people arecovered under the airfare?3.

If Transportation of goods is covered:

i)

Do you have a defined limit for expenses incurred for transportation of
goods?a) Yes b) Noii) If yes, what is the defined limit?4.

Accommodation Duration & Cost:i) For how many days is the accommodation provided by
the organization? ii) How much is the amount allocated for accommodation?5
.
Local Conveyance & Sundry expensesi)

Do you have any provision for the local conveyance & sundry expenses?i) Yes ii) No6.
Relocation Bonusi)

If the relocation bonus is provided, what are the defined upper and lower limits?
XII Notice Period.
1

a
.
What is the notice period a candidate on probation should serve on leaving
theorganization? b. Is there any provision for employee on probation, who cannot serve the
notice period and would like to have smooth exit? Please Specify. 2.a. What is the notice
period in case of permanent employee leaving the organization?b. Is there any provision in
your organization for them to get relieved before the notice period?
XIII

Employee Retention:
1. What are the retention strategies adopted by your organization to retain employees
andalso to attract prospects? ------------
XIV. Compensation