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Unknown Kadath

How To Fix: External Disk Drive Suddenly Became R!


Posted on May 1st, 2013 by James Litten
How To Fix: External Disk Drive Suddenly Became R!
D"S#$"%ER: These examples use techniques that I actually employ in the real world to deal with real problems. They
might be wrong or dangerous. They might be inefficient. If you try them yourself, it might cause damage or irreparable loss. I
take no responsibility for anything you do based on my examples or the information that I provide here.
A common and befuddling problem with computers is the sudden and seemingly ineplicable disappearance of
an eternal hard dri!e that has been functioning properly" #t can be a breathta$ing eperience to suddenly be told
that your data, often irreplaceable pictures and documents, might be gone fore!er"
As with many similar situations in life the appropriate response is %&on't panic(" )hen approached sensibly and
carefully, the situation can be resol!ed and the data sa!ed more times than not" *ere we will loo$ at the causes,
fies and pre!entati!e measures for instances in!ol!ing eternal dri!es being used with )indows +P and
)indows ,ista-."
Error %essa&es
/ommon error messages associated with the sudden inability to access an eternal hard dis$ dri!e"
)indows +P )indows .
D' ('T F'R%T THE DR")E
)hen attempting to access the dri!e in )indows you may see a message as$ing you to format the dri!e D'
('T F'R%T THE DR")E
You need to format the disk in drive before you can use it.
Do you want to format it?
Another error that you may see when trying to access the dri!e in )indows from a program or the command line
is0
This volume does not contain a recognized file system. Please make sure that
all required file system drivers are loaded and that the volume is not
corrupted.
Attempting to run ch$ds$ in an attempt to repair the problem will gi!e an error also0
chkdsk can not be run on the drive
The type of the file system is !".
#$%D&% is not available for !" drives.
1he &is$ Management window shows the partition as either 2A) or without a filesystem type"
Properties of the dri!e show that both used and free spaces are 0 byte in si3e for the raw
dri!e
)indows +P )indows .
!hat does R! *artition mean
A 2A) filesystem simply means that it is a filesystem that is not recogni3ed by )indows" 1herefore all the
a!ailable filesystem dri!ers are unable to mount the filesystem as a dri!e" 1his often happens when the records
determining the filesystem type or location on the dis$ are damaged or corrupted, usually the partition table or
the boot sector"
4ince )indows sees no filesystem in the partition, it prompts you to format it in order to create a filesystem on it"
&5 651 752MA1 #1"
!hy does it ha**en and how to avoid it
1he most common cause of eternal hard dri!es suddenly becoming 2A) dri!es is if they are disconnected
from a computer without using the %4afely 2emo!e *ardware( option" 1his can happen in many ways such as a
power failure, unplugging the dri!e from the 849 port or from its A/ adapter, a problem with the computer that
causes it to temporarily disconnect the 849 hubs and many more circumstances can lead to this occurring"
Always use %4afely remo!e hardware( to disconnect the dri!e" Left clic$ the icon on the tas$bar, select the
de!ice from the menu, and wait for the confirmation message"
How do you +ix it
7or this eample, # chose the most hea!ily damaged dis$ with this issue that # could find in my collection of
damaged dis$s" #t has both of the most common problems" 1he partition table is corrupted and the boot sector
of the main partition is also scrambled" 1he pictures of error messages abo!e all came from this dri!e" 1he
pictures of the repair process below are from the actual repair of this dri!e" 4ome images are from a !irtual
machine :simply to ma$e it easier to get the screenshots; and some are from an actual des$top" 1his is a real
repair not a manufactured eample"
Be+ore *roceedin& ,eyond this *oint- you need to ,e aware o+ the risks involved. #f the problem with the
dri!e is not simply a logical error but is a manifestation of physical damage then the more you use it and try to
repair, the worse the damage may become" 1o minimi3e the ris$s, the dri!e can be ta$en to a professional who is
eperienced in this type of repair" 1he dri!e should not be ma$ing strange clic$ing or beeping noises" 1hat means
that there is definitely physical damage and it should be sent to a facility with the proper tools and en!ironment to
repair-reco!er it since trying to repair it as described in this post can ma$e that situation worse" #f you wish to
continue on your own there are three important rules to remember"
/. /omputer problems are !ariable" <ou may !ery well come up with a different situation than # outline below"
Ma$e sure that you stop and thin$ things through carefully when the process becomes different than # describe"
0. <ou D' ('T !(T T' !R"TE (1TH"(2 T' THE R! DR")E ecept for the repaired M92
and repaired 9oot 4ector if necessary" Any other writing can o!erwrite data on the dri!e that you would want to
$eep"
3. 1his repair does not apply to solid=state dri!es :44&;" 1hey are !ery different than normal dri!es and can
erase important data on a 2A) partition >ust by connecting power to them"
Do you want to recover anythin& extra im*ortant +irst4
This ste* is o*tional and does not always work. ED"T /500506/3
#t can put your mind at ease and ma$e the process less stressful if you can successfully and ?uic$ly ma$e copies
of the most important files on the dri!e" After ma$ing sure that these files are safely copied to another dri!e, you
can continue with repairing the dri!e with a much more relaed demeanor and thus be less li$ely to ma$e a
mista$e"
5ften you can access the data on the missing dri!e by booting with a Linu Li!e/&" 1he hard dis$ dri!e being
used in this eample is too damaged to do this but there is another article with instructions here that uses a dri!e
that while not !isible in )indows was accessible with a Linu Li!e/&"
Re*air *artition ta,le and ,oot sector
#n order to repair the most common problems that cause an eternal dis$ to suddenly become 2A) we will use
a PartedMagic Linu boot /& and one of the tools included on it called 1est&is$" 9oth of these items are free
and # urge you to donate to them if you are helped by their use and ha!e the ability to ma$e a donation"
1his method allows us to wor$ on the dri!e without attempting to mount it and gi!es us more direct access to it
than trying to fi it in )indows"
7irst ma$e a bootable /& or 849 stic$ of PartedMagic" #nstructions can be found here"
9oot the computer that has the bad dri!e connected to it with the PartedMagic /&-849 that you made" A menu
will pop up, please select
1. Default Settings (Runs from RAM)
)hen it finishes booting you will notice that it loo$s $ind of li$e a )indows des$top" 1he button in the lower left
wor$s li$e the 41A21 button in )indows +P and allows you to select and run !arious programs or shutdown
the computer" 1o ma$e things easy, #'ll >ust refer to this as the 41A21 button"
/lic$ on the 1erminal button down near the 41A21 button :#t has a picture of a monitor on it; and type
testdisk
and press enter"
1est&is$ is a console application so you ha!e to use your $eyboard to interact with it instead of your mouse"
/hoose (o $o& and hit enter
Ma$e sure that your eternal dis$ is highlighted
/hoose 7roceed and hit enter
4elect "ntel and hit enter :there is a slight chance that the partition is @7# AP1 if the dri!e is 219 or greater in
si3e and at the bottom of this screen it says that Hint: EF" 27T was detected" #f that is the case, select @7#
AP1 instead and try that";
4elect nalyse and hit enter
1he partition data loo$s incorrect :an eplanation of why is beyond the scope of this article;
4elect 8uick Search and hit enter
4ay B1B if it as$s if the dis$ was made in ,ista-)in. :e!en if it was made in +P say Byes';
6ow the Cuic$ 4earch will run
)hen the Cuic$ 4earch completes, we see one partition :if you only see the option to /561#68@ at the
bottom of the screen press @61@2 one time to continue to the screen that you need to be at;"
Lets loo$ at the data on that partition press
7
and you should see a list of files-folders in the partition"
*mmm0 1his loo$s li$e a bunch of diagnostic tools but not our missing data" )e'll need to loo$ further" Press
8
to go bac$ a screen and then press
enter
1o get to this screen, select DEE7ER SER#H and press enter"
6aturally, the &eeper 4earch ta$es longer than the Cuic$ 4earch
)hen the &eeper 4earch completes we now see two partitions" 1he one we saw after the ?uic$ search and
another one"
4elect the new partition and press
7
to see the files-folders and now we see the data we want to ma$e !isible again"
Press
8
to go bac$ a screen and then press enter to get to this screen"
4elect !R"TE and press enter in order to write our new partition table to the dri!e"
D' ('T !R"TE (E! 7RT"T"'( TB$E "F 1'U D"D ('T SEE 1'UR F"$ES5F'$DERS
1hat means the proper partition table was not found and you will ha!e to try a different techni?ue to reco!er your
data"
Press 1 to confirm that you want to write the new partition table"
As # mentioned at the start of this repair, this dis$ also has corruption in the boot sector of the partition that we
are trying to ma$e !isible again" )hen this is the case 1est&is$ will stop at this point and as$ you to fi it before
it finishes writing the new partition table" #f the bac$up boot sector is good :as in this case; simply choose
B#KU7 BS and press enter" #n the e!ent that the bac$up boot sector is also bad then choose 2@98#L& 94"
Press < to confirm the boot sector repair
1hen choose 8U"T and press enter
2egardless of whether a boot sector repair is re?uired or not, you will end up at this screen where all you can do
is press enter" 1hen hit 8 until you are out of 1est&is$"
6ow remo!e the PartedMagic /& and shutdown the computer STRT9SHUTD'!( and then try booting it
into )indows to see if the dri!e is now !isible"
*ere are the results for the dri!e used in this eample0
Backu* im*ortant +iles and run chkdsk
6ow you should ma$e bac$ups of all important files on the dri!e in case it goes bad again and then run ch$ds$
to fi any other filesystem errors that may still eist"
After bac$ing up important files, right=clic$ the dis$ in )indows @plorer and choose 7R'7ERT"ES" Ao to
the T''$S tab and clic$ #HE#K ('!" /hec$ both options and clic$ STRT"
*opefully, this sol!es your problem" Please feel free to contact me through the contact form or comments if you
ha!e any ?uestions or suggestions for this post"
1agsD data reco!ery, undelete files, undelete"reco!er lost files, windows file reco!ery, windows repair
1his entry was posted on )ednesday, May 1st, 2013 at .DEF pm and is filed under &ata 2eco!ery, )indows
7ile 2eco!ery, windows repair" <ou can follow any responses to this entry through the 244 2"0 feed" <ou can
s$ip to the end and lea!e a response" Pinging is currently not allowed"
063 Res*onses to :How To Fix: External Disk Drive Suddenly Became R!;
Lucy < =anuary /3th- 06/3 at >:6? *m
)or$edG 1han$ you so muchG
JP < =anuary /@th- 06/3 at @:03 am
# followed e!ery step until the reboot but # still can't access the dis$" 1he file system is still 2A)" My eternal
dis$ dri!e is E00A9 4eagate 7ree Agent Ao 7le &ri!e" # hope you can help me with this"
admin < =anuary /@th- 06/3 at @:30 am
*i JP
*ere is a similar situation that # wor$ed on with a 119 eternal Ao7le0
httpD--www"bleepingcomputer"com-forums-topicHI10HI"html
4ee if what we tried there helps you"
James
JP < =anuary /@th- 06/3 at A:6@ am
1han$s, JamesG #'ll loo$ at the lin$ you'!e posted and #'ll let you $now if it wor$s for me" Maybe, it didnJt wor$
because # >ust downloaded the 1est&is$ K"1H tool from the web and run it in )indows instead of booting it with
PartedMagic"
JH < =anuary /@th- 06/3 at @:6B *m
James, a similar situation with a 11 4imple4a!e M&1000h on my *P Pa!ilion d!=. laptop"
At the step where the deeper search is being conducted, the window displays the following message as the
deeper search continues :currently at KHL complete;D
/hec$M7A1D /an't read 7A1 boot sector"
#n!alid boot sector"
5 & 7A11K N32m 1EIH. 2E3 E3 2.1F1E F HI 1II0KI20HH
7A1 1KN32m 1EIH. 2E3 E3 2.1F1E F HI 1II0KI20HH
My issue is that ). sees this dri!e, but cannot read it because it thin$s it is in 2A) format" 1estdis$ shows it as
still being 6174, but with this 7A11K issue popping up during deeper search"
# belie!e all the files are still on the dri!e so the goal is to repair without a full erase and reformat of the
4imple4a!e dri!e"
1han$s in ad!ance for your help,
>h
admin < =anuary /@th- 06/3 at A:6A *m
*i J*
#t would be !ery difficult to help you repair a problem li$e that in the comments of a blog post"
<ou can try posting the problem in the Binternal hardware' subforum at bleepingcomputer"com
# do many repairs there and either myself or someone else would probably be able to help you"
James
JH < =anuary /@th- 06/3 at A:/A *m
)ill do O than$sG
DianeNemea < =anuary /?th- 06/3 at C:0C am
# am currently running the B?uic$ search' but it is !ery slow"
%&is$ -de!-sdd O 1000 A9 - F31 Ai9 O /*4 FE3IKF KH 32
Analy3e cylinder 30E-FE3IKID 00L
2ead error at 30E-2-1 :lbsPK20K0I;(
#t continues to go up, but #
can't tell if it is wor$ing normally" 4hould # >ust go to bed and see what happens in the AMQ
1han$s,
&6
DianeNemea < =anuary /?th- 06/3 at >:@3 *m
1he Bdeeper search' found nothing on the dri!e" # ha!e now the option to" A" Add partition" L" Load bac$up"
@nter to continue" dri!e"
Ra < =anuary /?th- 06/3 at C:6C *m
)here do i find the PartedMagic Linu boot /& and 1est&is$ /& Q Please help , its urgent
Ra < =anuary /?th- 06/3 at C:0B *m
1han$s i figured out"
DianeNemea < =anuary /?th- 06/3 at C:3> *m
%6o partition found or selected for reco!ery (
# am copying o!er my files, then reformatQ
DianeNemea < =anuary /?th- 06/3 at C:3B *m
4o, to be clear, # can mount the dri!e and see and copy the contents, but the testdis$ data reco!ery tool found
no partitions with either the ?uic$ scan or the deeper scan"
admin < =anuary /?th- 06/3 at C:@6 *m
*i &iane6emea
#t is too difficult to assist with a repair in the blog comments but from what you'!e posted so far, it sounds li$e
there may be some physical damage li$e bad sectors since you got a read error and the problem may be too
serious to fi with this techni?ue"
<ou could try reco!ering the data"
Photo2ec is free and included in PartedMagic but will not gi!e you filenames or directory structure"
2estorer 8ltimate has a free demo to see if it will wor$ but you must pay to reco!er the data" *owe!er, it often
gets the filenames and directory structure"
ED"T:Just saw your comment on being able to mount it so you can reco!er it by copying the files from the
mounted dri!e"
la!oo < =anuary 00nd- 06/3 at @:0A *m
#'!e encountered two issues while attempting to reco!er the data for bac$up before # re=partition the *&&
which $eeps prompting %need to format("
:1; At the stage where # could !iew the folder in the bad *&&,when trying to right=clic$ copy, nothing pops up
for me to select copy"
1hat is, nothing happens when # right clic$ the mouse"
4earched the top menus and couldn't find any copy function either ecept for a copy plug=ins, which # doubt is
the right mo!e"
:2; /an't seem to read one of the eternal dri!es which # am trying to reco!er data from"
#'!e sent you an e=mail with screenshots for better !isuali3ation of my issues"
*oping you ha!e the time to help with this"
Areatly appreciatedG
la!oo < =anuary 00nd- 06/3 at @:3/ *m
4ome additional information D=
@+1 *&& ma$e D )&20@A2+ 2"0 19 :4A1A-KHM9 /ache;
Laptop D Asus 8+21@
1han$s"
admin < =anuary 00nd- 06/3 at @:A? *m
1he step that you are stuc$ on is optional and # guess # should ma$e that more clear in the blog post" 1hat step
does not wor$ for people about half of the time"
4orry for the confusion"
James
mec"i < =anuary 0Ath- 06/3 at @:@/ *m
*i, # ran analy3e and it said 2 primary fat32 and all 3eros
# did ?uic$ and deeper scans both with no results" # did see a in!alid fat boot sector message
after all attempts it finally displayed %6o partition found or selected for reco!ery
admin < =anuary 0Ath- 06/3 at A:6@ *m
*i Mechi
1hat means this techni?ue may not be for your situation"
#t is !ery difficult to troubleshoot these issues in a blog comment thread" <ou should contact a professional data
reco!ery company"
#f you do not want to do that, myself and others often answer ?uestions about these types of problems at the
bleepingcomputer"com forum and there are other forums"
James
mec"i < =anuary 0?th- 06/3 at @:6> am
James, than$s for the reply, # will surely praise you for your responsi!eness" # got tied up and could not get bac$
until now after # first chec$ed my email" # will try the bleepingcomputer site abo!e the net day or so"
# ha!e to say, # was discouraged a little when # did not see files trying analy3e but # $now it all depends on what
is wrong as to the fi"
1he plus is # did see some of your entries on the other site and can tell you are dedicated, # R65) we will get
there" :at least your software did see the dri!eG that's progress from what #'!e tried;
Had"ira" < =anuary 0>th- 06/3 at /6:@0 am
9efore # clic$ the ?uic$ search, it shows the partition and below it say no partition is rebootable" )hat does that
meansQ # really need your helpG
#erry < =anuary 0Cth- 06/3 at /0:03 am
2unning into problems similar to both *adhirah and mechi, ha!ing run e!erything :?uic$ search, deeper search,
rebuild 94; in both default:not changing anything 7ile typeD7A11KS32; and 6174 # still get bad boot sectors, no
partitions found, and no partition rebootable" A few times #'!e gotten %/an't 7ind /luster 4i3e(
# can though initially see two separate 7A1 1K partitions though they're under the unbootable category"
admin < =anuary 0Cth- 06/3 at /0:3? am
*i 1erry
1hat means this techni?ue may not be for your situation"
#t is !ery difficult to troubleshoot these issues in a blog comment thread since # need to establish a high le!el of
situational awareness in order to gi!e safe and proper ad!ice"
<ou should contact a professional data reco!ery company"
#f you do not want to do that, myself and others often answer ?uestions about these types of problems at the
bleepingcomputer"com forum and there are other forums" #t is much easier to gather data about your setup and
situation that way than to try and do it here"
#erry < =anuary 0Cth- 06/3 at /:33 am
Actually, problem resol!ed" # thought something was fishy when # saw 2 dis$s that were pretty much identical
:my 44&s; # thought one was my old *&& that had failed and was pretty much >ust trying to reco!er files that
weren't there" Luc$ily my *&& decided to $ic$ in long enough for me to grab FEL of the files # was trying to
reco!er" #n the process of doing all this though, # found out how to fi my 44& that wasn't initiali3ed, so than$sG
Awesome guide by the wayG
#erry < =anuary 0Cth- 06/3 at /:3> am
)hen trying to load up Parted Magic, it hit my 4ataM2 that hadn't been wor$ing and $ept ramming a wall o!er
and o!er for about 10 min" #t was the failing dri!e" <ou might mention this in your guide if you can edit it, up to
you though" 7rustrating that # spent half a day trying to fi a problem # didn't really ha!e" Learned a neat tric$ in
the process though, than$s to youG
#im < =anuary 0Bth- 06/3 at @:AC *m
*i, #'m interested in using your method, # followed the instructions precisely and recie!ed the followingD
Mounting PMAA#/M2012M12M2E"4C740 mountD wrong fs type, bad option, bad superbloc$ on -de!-loop1
Missing codepage or helper program, or other error
#n some cases useful info is found in syslog O try dmesg D tail or so
Mounting --s?fsMdis$-PMAA#/M2012M12M2E"4C74 failed
pmagic does not boot, where did # go wrong and how do # get it to boot successfulyQ Please help0
Mic"elle < =anuary 36th- 06/3 at B:/> *m
*ello, # ha!e a )& Myboo$ 1tb eternal hard dri!e that has wor$ed fine for o!er a year until this past 4aturday
we plugged it in to access our $arao$e music and windows . as$ed to format the dis$ as shown abo!e # told my
husband not to format but in all the confusion # thin$ he might ha!e""# did a reco!ery scan to see if the data and
files where still on the eternal hard dri!e and they are now how do # reco!er the data off my eternal hard dri!e"
)e ha!e o!er 200000 $arao$e songs that we use with our $arao$e software please help""# can not afford all the
data reco!ery software programs that are out there and # $now there is a way # can do it myself with some help"
admin < Fe,ruary 0nd- 06/3 at A:/> *m
*i 1im
1hat may be a badly burned /&-&,&, try another and let me $now if you still ha!e this issue"
James
admin < Fe,ruary 0nd- 06/3 at A:/C *m
*i Michelle
)hat step did you get to abo!e before ha!ing difficultyQ
James
Melissa < Fe,ruary 0nd- 06/3 at //:AB *m
# didn't find 2 partition after the deeper search, and my file format was in 6174" )hat should # do to reco!er
my files thenQ
admin < Fe,ruary 3rd- 06/3 at /0:A/ am
*i Melissa
#'m not sure that # understand but if it found >ust one partition did you loo$ in it by pressing P li$e it says in the
eampleQ )hen you loo$ in the partition it found, do you see the files-folders thereQ
5ften eternal dri!es only ha!e one partition" Let me $now if #'m misunderstanding the ?uestion
James
Melissa < Fe,ruary 3rd- 06/3 at /:0? am
# didn't ha!e the 7A1A32 li$e you ha!e shown after the ?uic$ search, instead # ha!e *P74=6174" @!en so, #
did deeper search with *P74=6174" 1hough, there in only one partition" # did press the P to see if there is file in
there after deeper search, and there are files T folders in there" After that, # try to )2#1@ new partition, but it
didn't went into the 9551 94 page, it went straight into indicating that %reboot is re?uired for change to
wor$(0" # guess e!erything didin't really went the way you indicated, so # am not sure what did went wrong"
# hope this is clear enough for you to figure out what ha!e went wrong
Melissa < Fe,ruary 3rd- 06/3 at /:0> am
91), after i reboot it, # still cannot read the files
admin < Fe,ruary 3rd- 06/3 at /:@A am
1han$s Melissa, that is clearer"
<our dis$ should loo$ different from the eample in this post" #t was >ust used to illustrate the techni?ue"
# certainly understand that it can be confusing" # do this all the time but most people ne!er need to do anything
li$e this
At this point, you should try the section abo!e called %Do you want to recover anythin& extra im*ortant
+irst4%" #t in!ol!es seeing if the files are !isible in PartedMagic's 7ile Manager" 5ften when you can see the files
in 1est&is$ li$e you did but can't see them when you boot into )indows, they are !isible in Linu
:PartedMagic's 7ile Manager;"
*ere is a lin$ to the instructions0
httpD--fiit"litten"com-linufilecopy"html
<ou can then copy the files to someplace else"
#f it does not wor$, then we'll need to arrange a better place to discuss this as it becomes too complicated to do
in the comments of the blog post"
James
Melissa < Fe,ruary 3rd- 06/3 at 0:36 am
# am trying to use the other method0 9ut # was not able to mount my bad de!ice0 #s there any way to do itQ
admin < Fe,ruary 3rd- 06/3 at 3:06 am
Melissa
6ow it gets too complicated for wor$ing in the blog comments" 4ince you can see the files-folders in 1est&is$,
you can chec$ out these instructions that # posted for someone else"
httpD--www"bleepingcomputer"com-forums-topicHI00HH"html-pageMM!iewMMfindpostMMpMM2F3HHH0
#f that does not help, you can start a new post there and either myself or someone else will try to help you
further"
James
Melissa < Fe,ruary 3rd- 06/3 at @:6/ *m
1han$ you so muchG it wor$ed perfectlyG # owe you my life
# do ha!e a couple ?uestions # post on the wall"
httpD--www"bleepingcomputer"com-forums-topicHI3FII"html
$elle < Fe,ruary Ath- 06/3 at A:6> am
Aood day 4ir,
# tried reco!ering my files through the parted magic file manager, # was copying a folder to another dri!e but
halfway through, # suddenly encountered a copying error" )hen # went bac$ to the folder to try to copy the files
again, the folder which holds the files # was trying to bac$up are already empty and # could not see e!en the
other folders which # did not copy" # tried copying another file and encountered the same problem" /an you
guide me on this oneQ Are my files already lost or >ust that # could not !iew them in parted magic anymoreQ
9y the way my bad dri!e is a 11b seagate storage
ne%& < Fe,ruary Ath- 06/3 at /:/C *m
&ear James Litten, firstly you are helping many people with your post, heartly congrats" # also ha!e the same
problem of my *& :4eagate 119 eternal; being con!erted to 2A) format" And # ha!e FE0Ab of personnal
data "
# followed the abo!e post of your, but after # enter %Analyse(:Picture K;, # am not able to see any partitions listed
as in Picture . abo!e" #nstead # got a message %PartitionD 2ead error("
/an you please help me in proceeding"
1han$s in ad!ance"
/heers,
6ewb"
ne%& < Fe,ruary Ath- 06/3 at @:6B *m
&ear James, # would li$e to say "" your post httpD--www"bleepingcomputer"com-forums-topicHI10HI"html came
helpful for me"" # will inform you once # complete my FE0 A9 of &ata :hopefully;"
/heers,
newb"
admin < Fe,ruary Ath- 06/3 at @:06 *m
*i #elle
*ow far in the tutorial ha!e you gottenQ *a!e you tried loo$ing at the dri!e with 1est&is$ yetQ
James
admin < Fe,ruary Ath- 06/3 at @:00 *m
*i 6ewb
Let me $now if you run into any difficulty"
James
$elle < Fe,ruary Ath- 06/3 at /6:A@ *m
*i # ha!en't tried the test dis$ yet0 )ill let you $now about it after
Neeta < Fe,ruary ?th- 06/3 at 3:36 *m
*ello James,
# ha!e a problem here" <our tutorial suggests %9oot the computer that has the bad dri!e connected to it with the
PartedMagic /&-849 that you made"(
)hat can # do, as # do not ha!e access to that computer anymore to which my eternal hard dri!e was
connectedQ
/an # use it with my laptopQ
Please help me here"
1han$s in ad!ance,
6eeta
'iai (alai < Fe,ruary ?th- 06/3 at ?:/> *m
&ear Mr"Litten,
# followed all the steps carefully" My eternal hard dri!e has only one partition but # did a deeper search
anyways" 5nce it got completed # was not able to find any files in the partition" 4hould # go ahead and )2#1@
the partition to the dri!eQ )ould it reco!er the files or not being able to see any of the files in the partition mean
that the data is already lostQ #f this method wouldn't wor$, could please suggest another method to reco!er all
my dataQ 1han$s in ad!ance"
2eally appreciate what you do here"
,i>ai
$elle < Fe,ruary ?th- 06/3 at ?:0C *m
*ey James, # tried the testdis$ steps howe!er # was not able to the files in the affected folders, # posted more
details about my problem in the forum, here's the lin$
httpD--www"bleepingcomputer"com-forums-topicHIH3E1"html
hopefully you can help me out"
1han$sG
admin < Fe,ruary >th- 06/3 at 0:/@ am
*i 6eeta
<es, you can use your laptop" *ere is an eample where # used a laptop for a !ery difficult reco!ery0
httpD--htmlE"litten"com-windows=file=reco!ery=series=part=H=reco!er=files=from=a=bad=hard=dri!e-
James
admin < Fe,ruary >th- 06/3 at 0:/> am
*i ,i>ai
6o, you should not choose )2#1@ unless you see your files" #f you did it anyway, it won't do much damage" At
this point you should try a paid option li$e Aet&ata9ac$ or 2estorer 8ltimate or Uero Assumption 2eco!ery"
1here are others out there too" 1hese products ha!e a demo" #f they can find your files, they will then as$ you to
pay for the full !ersion :usually less than V100 84;"
*ope this helps
James
Da!e < Fe,ruary /6th- 06/3 at 3:AA *m
Areat writeup" 6ow if you had one for 44& dri!es that now show as 2A) with 0 space that would be greatly
appreciated"
)y < Fe,ruary //th- 06/3 at /0:3> am
*iG # am !ery interested on how to fi the eternal hard dri!e but # belie!ed that # cannot do it"
My scenario was, # ha!e my )& @lements 1023 E00 A9 eternal hard dri!e for a year now" #t wor$ed
perfectly fine then when # tried using it yesterday, it is successfully installed in my computer but it cannot be
shown in %My /omputer(" #t is shown in &is$ Management as &is$ 1 6ot #nitiali3ed, 8n$nown 20HI A9
8nallocated" # am afraid that my files are lost" *ow can # fi thisQ
# $now that this is not the right thread but as # searched for the whole day and # don't e!en ha!e a sleep >ust to
find the solution for this" # hope you can help me" # ha!e my whole life on it" My wor$ and e!erything" # really
appreciate it"
And # e!en tried to reco!er files using reco!ery system software but it cannot e!en be detected the eternal dri!e
so it is useless"
Amanda < Fe,ruary //th- 06/3 at @:00 *m
James,
#'!e been following the steps but !ery early in the process it's thrown me an error that #'m not sure how to
proceed with" #n analy3e it ga!e me a bad relati!e sector error, which # found odd as it is fresh from the
manufacture" # s$ipped ahead a bit and started using the deeper search" 1hat has thrown me an error of #n!alid
6174 or @+7A1 boot, which ma$es sense gi!en the trouble #'m ha!ing formating the blan$ dri!e" 9ut of course
#'!e no clue how to proceed" Any help appreciated"
1han$s
Amanda
admin < Fe,ruary //th- 06/3 at /6:/6 *m
*i /y
#t seems odd that your E00A9 dri!e would appear in &is$ Management as a 219 :20HIA9; dri!e" Are you
sure that you are seeing it in &is$ Management or do you ha!e another 219 dri!e attached that you might be
seeingQ
James
admin < Fe,ruary //th- 06/3 at /6:/0 *m
*i Amanda
# don't understand what you are trying to do" #f it is a new blan$ dri!e, this techni?ue should not help you
reco!er anything"
James
ne%& < Fe,ruary /3th- 06/3 at ?:@A *m
&ear James,
# am in need of your help ,
# will eplain you the difficulties # am facing"
1; #n PartionMagic O # continue from last time, # was able to tranfer few A9's of data :E0-FE0;" 6et day # was
not able to M5861 my FE0A9 hard dis$ at all" )hen # clic$ on M5861 option, it will be disabled for few
seconds then turns to mount option while other dri!e can be mounted at the same time" :# tried with all 849
ports a!ailable 3W;
2; 1hen # tried in )indows."
a;well my hard dis$:FE0A9;is detected and # am only able to see the folders, if # try to enter them :errorD 1he
re?uest could not be performed beco3 of an #-5 error";with heading:Location is not a!ailable;"
b; And fortunetly if # see :try to copy;files:eample D W"mp3-W"mpH; :which are not in any folder; # recie!e XAn
unepected error is $eeping you from copying file" @22520I00.0HE&D 1he re?uest could not 0 #-5 de!ice
error;"
Please try to help me out , in the mean while # will be trying to etract my data hopefully # will not lose any of
them
1han$s in ad!ance James"
/heers"
admin < Fe,ruary /@th- 06/3 at 0:@3 am
*i 6ewb
<ou may want to loo$ at the 4MA21 data for that dri!e and see if there is some signs of damage being
detected" #n PartedMagic double=clic$ the &#4R *@AL1* icon on the des$top and then select the dri!e" *ere
is an post about reading the results0
httpD--htmlE"litten"com-accessing=and=assessing=a=hard=dri!es=s=m=a=r=t=data-
James
Hein* < Fe,ruary /Ath- 06/3 at /:36 *m
*i JamesG
7irst of all # applaud you for the help you ha!e gi!en people here and in your forumsG After reading nearly e!ery
reply in this thread # can already see that you'!e helped a lot of people"
# ha!e a 9uffalo *&=P/183 11b eternal hard dri!e" # ha!e tried to access it using the techni?ues written here
and # am stuc$ at the part where # ha!e to %)rite partition structure to dis$(" )hen i press %)rite( it tells me to
%reboot for the change to ta$e effect(" # chec$ed my dis$'s boot sector reco!ery and it saysD
&is$ -de!-sdb O 1000 A9 - F31 Ai9 O /*4 121K01 2EE K3
Partition 4tart @nd 4i3e in sectors
E L *P74 O 6174 0 1 2 121K00 2EH K3 1FE3E20001 X1@2A=*@#6UY
9oot sector
4tatusD 5R
9ac$up boot sector
4tatusD 5R
4ectors are identical"
A !alid 6174 9oot sector must be present in order to access
any dataJ e!en if the partition is not bootable"
At this point, #'m not ?uite sure what to do net" # can see my files, but i do not currently ha!e an etra 11b hard
dis$ to store them in, and also i can't mount my hard dis$"
1han$s for your helpGD;
admin < Fe,ruary /Ath- 06/3 at >:06 *m
*i *ein3
1han$s for the $ind words"
#f writing the new partition table still does not ma$e the dri!e !isible in )indows then it is li$ely a physical
problem or filesystem problem that is not addressed by this techni?ue"
<ou should copy the important files from it to another dri!e using the screen where you can see the files"
#f you don't ha!e enough free space on other dri!es right now, copy the most important files that you do ha!e
space for and then disconnect the dri!e and put it aside until you ha!e space to get the rest of the files"
James
Hein* < Fe,ruary /?th- 06/3 at /:6@ am
Alright, # guess that's the only way then" 1han$s for the help JamesGD;
admin < Fe,ruary /?th- 06/3 at /:3A am
*i *ein3
# )ish # had a better answer but it is based on my eperience" #'!e had this techni?ue wor$ for me fiing client's
hard dri!es many times :maybe e!en more than 100 times, # lost count long ago;" )hen it wor$s, it >ust wor$s"
)hen it does not wor$ then something unusual is happening and you need to focus on the >ob being a %data
reco!ery( >ob instead of a %data repair( >ob" #n that case, you need a separate location to sa!e the reco!ered
data"
#f you get another dri!e or free space on another dri!e or flash dri!e that you want to copy some or all of the
data to, let me $now if you ha!e any difficulties"
James
alan < Fe,ruary /?th- 06/3 at /:AC am
James
# wanted to than$ you and saw the comment you posted when # started typing mine"
<ou said %)hen it wor$s, it >ust wor$s"( and that is what happened now to my raw 4eagate 219 eternal dri!e
that had all my !ideos on it" @!erything was the same ecept # had 1 partition instead of two" @!erything is
wor$ing now"
1han$s
ne%& < Fe,ruary /?th- 06/3 at /6:/> *m
&ear James,
# loo$ed at 4"M"A"2"1 &ata, # am getting an error saying %/annot retrie!e 4MA21 &A1A" &e!ice open failed
or de!ice did not return an #&@61#7< &@,#/@ structure("
now how to proceed"
*opes are getting low to etract data from my hard dis$
1han$s again
/heers"
admin < Fe,ruary />th- 06/3 at /0:AC am
*i 6ewb
1here are a few things you can try to get it to read the 4MA21 data" 5ne of these is probably what you ha!e
already done"
1" 9oot into PartedMagic with the dri!e attached" 1ry &is$ *ealth"
2" Attach the dri!e A71@2 booting into PartedMagic and wait for the dri!e to be detected" 1ry &is$ *ealth"
3" 8se the )indows !ersion of A4mart/ontrol :&is$ *ealth;" 1ry booting into )indows both with the dri!e
attached and attaching after booting"
httpD--gsmartcontrol"berlios"de-home-inde"php-en-&ownloads
*ope this helps
James
r%in < Fe,ruary 06th- 06/3 at >:66 am
*i >ames,
i ha!e a different situation in this case, but same problem, my laptop dri!e became 2A) after i copy data from
ubuntu to windows,
i used 2 54:windows and ubuntu; in one dri!e, when i used ubuntu as my 54, i wanted to copy data from
ubuntu partition to windows partition:it's because my windows os can't detect ubuntu partition;, then i open
terminal, wrote command line to see what partition are deteced in ubuntu 54, windows partition detected as
4&A"",
so, with that information, i run Bcp' command to copy data to windows partition, afterthat, i switch my os to
windows,
but when i open the partition which is copied data from ubuntu, my partition became raw0
did i can follow your steps to fi my problemQQ
i really need your help >ames, i'!e saw you commented on e!ery comment, i applaud for that, there are many
people helped, and sorry for my bad english"
admin < Fe,ruary 06th- 06/3 at A:6? *m
*i 2win
# need a lot more information to diagnose your situation" 1hat can't be done in the comment thread of a blog
post"
9ased on what you describe, maybe you could loo$ at the boot sector of the partition containing the )indows
data partition and see if there is a problem there"
2un 1est&is$ and get to the screen that lists your dis$s"
Ma$e sure that your data dis$ is highlighted
/hoose 7roceed and hit enter
#t should automatically ha!e "ntel or EF" 27T selected :if not, select "ntel; hit enter
4elect dvanced and hit enter
Ma$e sure that the problematic partition is highlighted and
4elect Boot and hit enter
4ee if it says the boot sector and bac$up boot sector are 'K and identical"
1hat's about all # can do here" *ope it helps"
James
ne%& < Fe,ruary 06th- 06/3 at C:33 *m
&ear James,
# tried A4martcontrol in windows. as gi!en in 3rd option in your pre!ious post, but the result was same result
was seen %/annot retrei!e 4MA21 &ata("
Please let me $now,if there are any other ris$y steps which can be tried out GG
4orry to trouble you for prolonged period"
1han$s for your etended and etra suggestions"
/heers"
Dr S 'iay +umar < Fe,ruary 0/st- 06/3 at C:0/ am
4ir, i had a similar complaint with my hard disc with two partition" # ga!e my *& for data reco!ery where the
professional formatted it and has reco!ered a partition which was not actually 2A), but couldnt access the
other partition which was 2A) and says that its cluster is defecti!e, and it $eeps as$ing for formatting"
# want to $now if i can reco!er data from it and what my options are Q # need that partition which is !ery
important to me" Rindly ad!ice"
ange < Fe,ruary 0/st- 06/3 at C:0/ am
*i, i thin$ i ha!e a similar problem but its shown differently on my laptop :when it first switches on it goes to a
blac$ screen with

errorD filesystem not found grub rescueD

do i still go through with those steps QG


than$s
ange
r%in < Fe,ruary 0?th- 06/3 at B:@? am
*i >ames, than$s for your reply, i'!e do a deeper search, but my partition detected as %in!alid 6174 or @+7A1
boot(, what does it meanQQ
Ste!e ,rancis < %arch 3rd- 06/3 at 0:@? *m
1han$s for posting this"
After a power supply interruption to my laptop, +P and 8buntu would no longer recognise an etended 6174
partition containing all my precious data files" #nitial attempts to reco!er >ust led to error messages reporting bad
sectors"
# used the abo!e method to retrie!e them" 1han$s for bloggingG
# should point out that two things were $ey for meD
1" #n answer to the ?uestion %4hould 1est&is$ search for partition created under ,ista or laterQ(, # had to
answer %<(" #f # answered %6(, 1est&is$ would find the lost partition but that partition would not appear when
rebooting into +P"
2" # had to use the +P /&=25M to run 2eco!ery /onsole and then run the commandD ch$ds$ eD -r
1he ch$ds$ process too$ 1H hoursG At the end of it though, # rebooted and +P recognised the partition and the
files on it"
6eedless to say, # immediately did a bac$ up of the data files"
Stag* < %arch 3rd- 06/3 at @:A? *m
)ell all went well after deep scan" # seen all my files that were on there, so that is good, but when following the
instructions to bac$ out of that menu screen by pressing %C( then hit enter so i can select %write( it comes up
with a message saying no partition is a!ailable, and my only option is to ?uit, # do not ha!e the %write( option li$e
in the picture you ha!e" Am # missing somethingQ
admin < %arch 3rd- 06/3 at A:0B *m
*i 4tag3
1here may be too much damage to the file system for this techni?ue" #f you go bac$ to the screen that you got
after &eeper 4earch and saw your files-folders listed, there are instructions at the bottom of that screen that tell
you how to copy the files-folders that you select to another dri!e"
*ere is an eample of how to use that screen to copy files to a different location :in PartedMagic, you'll need to
mount a dis$ to copy files to" Many prefer to run 1est&is$ in )indows for this";
<ou will need enough free space on another dri!e to hold the files that you wish to reco!er"
#'m assuming that you are running 1est&is$ in )indows" #f not, the instructions are basically the same but you
will need to mount a dri!e"
<ou should see some basic directions at the bottom of the screen in 1est&is$ about how to copy the files to
another location"
4ome simple na!igation instructions"
1o see the contents of a folder, highlight it and press the right arrow $ey on the $eyboard"
1o go bac$ up a directory highlight the line that has two dots
..
#t should be the second entry in the list"
# li$e to do a test first and try to copy >ust one file or folder to see if it wor$s"
4elect a file or folder that you'd li$e to try copying by highlighting it"
Press the colon $ey on your $eyboard to select it
:
and then press upper case / to copy the selected file or folder
SH"FTD#
6ow it wants to $now where to copy the file to"
#t will automatically default to sa!ing them in the directory where 1est&is$ is being run from"
*ighlight the second line which is .. :two dots; and press the right arrow $ey and it will ta$e you up a le!el"
<ou can $eep selecting the .. line and e!entually you'll get to the top of the hierarchy which will list all of the
connected dis$s"
7rom there you can na!igate to the location that you wish to copy the reco!ered files to" :#f you ha!e any
difficulty na!igating, let us $now";
)hen you are inside the folder that you want to copy reco!ered files to, choose the top line which is one dot
.
1hen press
SH"FTD#
and it should copy the file there"
Lea!e e!erything open and loo$ in the )indows @plorer to !erify that the file was copied" #f it is there, go bac$
to the 1est&is$ window and select more files and folders that you want to copy" )hen you choose to copy them
it will automatically put them in the location that you already selected"
James
Syl!ia < %arch @th- 06/3 at ?:/0 am
*i James, Made the bootable /& but because my )in. is part of corporation property, it would not boot off
the /& O something about interacti!e logon failing" # guess that means the logon A8# does not wor$ with Linu"
*ome laptop is )in I" # am still na!igating that so not sure how to apply this" All # want to do is to remo!e two
folders of files from the 119 )& My Passport that was in the middle of writing an eport file from Lightroom
when it crashed" # thin$ it has to do with the fact that the 849 2 cable net to the dis$ was always a little loose"
/an you help pleaseQ 1han$s
admin < %arch @th- 06/3 at C:60 *m
*i 4yl!ia
<ou may be able to use the )indows !ersion of 1est&is$ which can be found here0
httpD--www"cgsecurity"org-wi$i-1est&is$M&ownload
James
sulaiman < %arch Ath- 06/3 at /6:/> am
)or$edG 1han$ you so muchG
-sman Ja!ed < %arch ?th- 06/3 at /0:36 am
*i AdminD
i ha!e a similar problem hope you $now the best solution"
i ha!e a portable usb harddis$ KH0 gb samsung model no stKH0lm000" when i connect it using usb cable
computer does not respond to the plug and play so i ha!e to open once my computer and refresh to show the
dri!es" after a clic$ sound from harddis$ it shows two dri!es " one which is 2HFgb which i would li$e to reco!er
must, in my computer it only shows the dri!e icon &D and it donot allow to open or to right clic$ it goes on hang if
i try to open same in dis$ managment it does not show the usb dri!e "i used mini tool partition wi3ard to >ust see
whats on my usb it shows the dri!e with details as bad hard dis$ and shows no logical or !olume dri!es" wt
should i do suggest me"
i ha!e tried changing the usb bo and cable but nothing happening" should i consider this techni?ue you shared in
this post Q
2egards
Joe < %arch >th- 06/3 at /0:06 *m
Please, 2@A& 1*#4 GG
Just disconnected my 1oshiba *&& 3E0 A9 while wor$ing, after that #'!e tried to reconnect it again but here is
the resultsD
1= at the first try my laptop is not responding when connect the *&&"
2= at the second try the laptop show usb icon and *&& dis$ without storage and unable to open it"
3= at the third try, it as$ed me to formatting it li$e at the abo!e pic" #'!e formatted it and got only 1"E A9GGG :
please what should i doQQ after you mentioned %)hen attempting to access the dri!e in )indows you may see a
message as$ing you to format the dri!e &5 651 752MA1 1*@ &2#,@(
Please your ad!ice A4AP G
1han$s in ad!ance"
Ste!e < %arch Cth- 06/3 at //:3C *m
*i
Just a ?uestion about the ?uic$ search part, i ha!e a 3tb seagate dri!e which i am trying to follow this procedure
for and the ?uic$ search part has been running for nearly 2H hours and on the analyse cylinder line it is showing
2..L" #s this normal or should i gi!e up the ghost and try again"
admin < %arch Bth- 06/3 at /:3> am
*i 4te!e
1here are a lot of difficulties that occur when trying to use this techni?ue on dri!es larger than 2"219 li$e your
319 dri!e" 1hey either wor$ without a hitch or get weird li$e yours is doing" 1he reason for this is often because
of the way these dri!es are designed to be accessible by computers that normally can not access dri!es larger
than 2"219"
<ou may want to loo$ into paid solutions that offer a free trial that will scan and then tell you what it can reco!er"
1hen you purchase a $ey to unloc$ the reco!ery portion of the software :usually less than V10084;"
James
Syl!ia < %arch Bth- 06/3 at >:/B am
*i James
1han$ you for your suggestion" 1ried )indows ,ersion of the 1est&is$ and it won't run O says cygwin1"dll
missing" # am not sure that # want to go that far with the )indows" 4o bac$ to Linu # went, and # only had to go
as far as Cuic$ 4earch to see all my folders" 1ried to write partition table to it then O it says to reboot" PMagic
said nothing about the boot sector or any errors therein" 4o # reboot" &id not wor$" 2epeated the process
se!eral times O nothing, )indows still won't read the eternal dis$" 4o # tried to copy the folder that # wanted to
sa!e from the disc but the destination appears a tat dodgy" #t writes but # am ne!er able to find it again in
)indows although # wrote it on to des$top" 4o not sure what is happening" 1ried to copy using the route of the
mouted de!ices but cannot see the files of the bad eternal dis$" 4o # ga!e up" Any other ideasQ *elp
appreciated" 1han$s
4yl!ia
(enamin Jr. .oros/e < %arch //th- 06/3 at 3:A/ am
5MAG 1han$s to the authorG # thought # cannot reco!er my !ery important files anymoreG 1han$ you !ery muchG
Rodney (a/tist < %arch //th- 06/3 at 3:A@ am
1han$s for the lin$""sa!ed my data ""than$ you once again0
Aay < %arch /0th- 06/3 at C:/> am
*i James,
# burnt a bootable /&" 2estarted computer with /& in the tray with bad eternal dri!e connected" Parted Magic
started and # selected %2uns from 2AM( #t started well but after %2oot's Password is partedmagic( it is stuc$ed
at %/reating -etc-fstab0(
#t ne!er reached to similar to des$top screen"
Please help"
Stefan < %arch /3th- 06/3 at 3:@B am
# used my usb at a public computer and 2 hours later # used it at a home computer" )hen # used it at a home
computer, # tried accessing the usb" 1he usb has only 1 file on it when # tried to use the usb at home" #t had a the
name of the file was a blac$ rectangle with a white circle instead the rectangle a character capital 1, not a normal
$eyboard 1 and a capital &" 1he file was H000$b, when # tried to open the file, the error was the specified path
cannot be found, please try again" )hen # chec$ed properties, it showed that 13"1gb was used with a remaining
1"I0gb" )ill # be able to use this method to reco!er my filesQ My files are !arious types such as ecel, pdf,
word" # would be happy to send screen shots if you would be able to assist me" 1he dri!e is a 1Kgb lear"
admin < %arch /3th- 06/3 at @:3B *m
*i A>ay
#t may be a bad /& that needs to be burned again or it could be that this !ersion of PartedMagic is not
compatible with your computer" <ou can try the other options in the startup screen li$e %Li!e with default settings
32Z
James
admin < %arch /3th- 06/3 at @:@@ *m
*i 4tefan
1his techni?ue is more effecti!e for hard dri!es than it is for flash dri!es" 7lash dri!es ha!e a controller in them
that emulates a hard dri!e with the data stored on memory chips instead of being read from platters" <our
problem sounds more li$e an issue with the controller than corruption of the filesystem"
James
r%in < %arch />th- 06/3 at @:36 *m
*i >ames, than$s for your reply, i'!e do a deeper search, but my partition detected as %in!alid 6174 or @+7A1
boot(, what does it meanQQ
admin < %arch />th- 06/3 at @:A> *m
*i 2win
#t sounds li$e there is file system damage that this techni?ue does not address" <ou should try the following :in
order of safest to most dangerous;
1" *ire a professional reco!ery ser!ice"
2" 1ry a paid reco!ery program" Many ha!e a free trial that will determine if the wor$ or not before you pay"
3" 8se Photo2ec which is included with 1est&is$ but does not reco!er the filenames or directory structure"
James
al&ireo < %arch />th- 06/3 at B:03 *m
1han$ you, JamesG <our article helped meG 1han$s a lotG
(en < %arch 06th- 06/3 at 3:3> am
*i James"
#'!e got a 2tb )& eternal *&& and #'m currently doing a deeper scan, but it is etremely slow, its been
scanning for around HI hours and its only managed to do FL is this normalQ
admin < %arch 06th- 06/3 at @:03 am
*i 9en
1hat's only 1IA9 so it sounds li$e there is probably a hardware problem with the hard dri!e"
# wrote a post about chec$ing a dri!e's 4"M"A"2"1" data" #t may help you determine if there is a hardware issue"
httpD--htmlE"litten"com-accessing=and=assessing=a=hard=dri!es=s=m=a=r=t=data-
#f there is a hardware issue, you should use a professional reco!ery ser!ice or at the least ma$e an image of the
dri!e :219 is a huge image and could ta$e a wee$ to ma$e with A68 ddrescue in order to reco!er all the good
data and attempt to get the bad areas of the dri!e"; and then attempt data reco!ery from the image"
James
(en < %arch 06th- 06/3 at A:@A am
# am unable to enable 4MA21
# get the error message %/annot enable 4MA21 Mandatory 4MA21 command failed"
4eems li$e the dri!e isn't able to be fied"
#'ll probably end up ta$ing it into my local computer store to see if there's any possibility to reco!er some, if any,
of the data and buy a new *&&"
1han$s James for the blog though, it was !ery informati!e"
0ac1 < %arch 06th- 06/3 at >:/> am
&ear James,
2ecently, #'m eperience power interruption during copying my file into hard dri!e" After power restored and
restarts my P/, one of my hard dri!e partition has become 2A) and is not accessible" #'!e found this tutorial
while googling around data for data reco!ery"
# followed e!ery abo!e step until #'!e reached C8#/R 4@A2/* after A6AL<4@" 8nfortunately, there is no
dri!e listed during C8#/R 4@A2/*"
2eally need your assistance to reco!er my data as it is !ery important"
Samadu A&dul < %arch 00nd- 06/3 at 3:6? *m
Please my problem is am ha!ing a H0Ab hard dri!e partitioned into two ,i try deleting the partition and ma$e a
new one but the dis$ cant format and it will return to it old partition with the same space used and still ha!e the
files on it0"please help me format the dri!e and ma$e new installation on it0"
1han$ you
Arturo < %arch 00nd- 06/3 at A:/B *m
*i James
1han$s for your wor$ here, it's a really nice how=to" #'!e followed these steps but it didn't wor$ for me" # am
able to see the files in my dis$ >ust with the Cuic$ search, and when writing the new partition table, there is no
message other than the confirmation :no problem with the boot sector or other; and the writing is instantaneous
:loo$s li$e nothing happened;" #n anycase, when # boot with )indows the hard dis$ can't be used :)indow as$
for formating it;"
1han$s againG
Arturo
admin < %arch 00nd- 06/3 at //:/6 *m
*i Arturo
*a!e you tried connecting the dri!e to other computers running )indowsQ #f you can and it shows up o$ay on
those, bac$up any important files on it and then run ch$ds$ on it" After that it will probably be o$ay on the
original computer"
#f this does not wor$, see the comment # made to 4tag3 on this page about how to copy files from the dri!e using
1est&is$ since you can see the files-folders on the !olume in 1est&is$"
*ope this helps
James
Alan Long < %arch 03rd- 06/3 at C:6A *m
*i, #'!e >ust spent a long afternoon :I hours; and followed all of the guidance to the letter only now not ha!ing
one faulty partition but two unreadable partitions from a hdd # remo!ed from a 4ony ,A#5 P/, 2+203 which
was running windows +P pro edition" *a!ing rebooted the laptop it was connected both dri!es are shown in
Bmy computer' as Be' and Bf' but both now come bac$ with Bdri!e re?uires formatting'" the dri!e is a Mastore
120 Ab ata #&@ dri!e" #n 1est &is$ # can't get any file-folders to show in either !olume" 1he system has wor$ed
well for the past 1H years and was closed down as it always has but when booted it would not load windows"
1he reason why #'!e spent so much time on it is because the system did wor$ well and due to the mechanical
fitting of the dri!es # can't fit and 4A1A dri!e as replacement and there is a distinct lac$ of #&@ dri!es a!ailable
now" Any clues to help Q
Ritc"ie (logfried Pettauer < %arch 03rd- 06/3 at /6:3B *m
*i James, first of allD than$ you for this ecellent guideG
8nfortunately, # found myself in the situation described here two days ago when a power outage shut down my
media pc" 1he 2 connected 219 849 dri!es became unreadableJ # didn't format or change anything but instead
followed your instructions"
#'m completely aware of the compleity of such problems and how it's impossible to answer specific ?uestion !ia
a blog comment O and # $now that #'ll probably ha!e to hand o!er this case to the professionals0 :one dis$
contained my music collection, and #'!e been a music >ournalist and &J for 1E years O no full bac$up, st00pid
meJ; but >ust one ?uestion before # do thatD
# followed your instructions O the ?uic$ search immediately found the right partition, but when # press %P(,
1estdis$ tells me %6o file found, filesystem may be damaged(J # tried the deeper search, same result" 1he
partition :there was only one on the dis$; shows up with the correct name, yet there seems to be another
problem"
/an you please >ust tell me if # should stop at this point, or do you $now of any other tool # could try that might
be able to fi filesystem problemsQ :#t's 6174;"
Ritc"ie (logfried Pettauer < %arch 03rd- 06/3 at /6:@/ *m
P4D #'m referring toD
&5 651 )2#1@ A 6@) PA21#1#56 1A9L@ #7 <58 &#& 651 4@@ <582
7#L@4-75L&@24 1hat means the proper partition table was not found and you will ha!e to try a
different techni?ue to reco!er your data"
# tried to google, but this led me nowhere
Any help-lin$s highly appreciatedG
admin < %arch 03rd- 06/3 at /6:A@ *m
*i 2itchie
#f they are all music files, Photo2ec may wor$ for you" #t won't reco!er filenames or directory structure so you'll
ha!e to go through and rename all of the results" <ou can also try some of the paid solutions that ha!e a free trial
to see if they wor$"
Photo2ec is included with 1est&is$"
*ere is some info about it0
httpD--www"cgsecurity"org-wi$i-Photo2ecM4tepM9yM4tep
James
L22 )HAN. < %arch 0@th- 06/3 at A:AB am
#'m trying to calm down but #'m frea$ing out hereG
# ha!e a H19 seagate *& and # had filled up about 3"E 19 of it with data :!ideos,mo!ies, music etc;" # was
trying to ma$e a copy of it:to another H19 dri!e; but some files were not going through:finder would >ust free3e;"
so # was trying to copy file by file which was tedious but # really needed to bac$ up my dri!eG
# ran into an error where some of the files were not copying o!er because of some %"ds( issue so i goggled how
to fi it and the solutions listed didnt wor$ for me" # decided # would try copying from my windows . bootcamp
54 and then it prompted me to pic$ AP1 or M92 and i thin$ i clic$ed AP1" after i clic$ed it both the dri!es
showed up as unallocated space" # frea$ed out immediatly and went bac$ to my Mountain Lion 54 and noticed
that it wasnt reading it anymore"
#'m in desperate help to figure this out as # ha!e really importatnt information in that dri!e" #t's 2 am and im
googling and ran into this thread but # dont thin$ this will fi my issue" #'m scared to e!en try anything because it
seems li$e there is an easy fi for this"
PL@A4@ A6<95&< *@LP M@""
Nas"%an Doa3an < %arch 0@th- 06/3 at B:63 am
*i , # am following your steps now
Luis Mc Leod < %arch 0@th- 06/3 at A:@? *m
*i James
<our instructions are really good, than$s in ad!ance for your good wor$"
# hope you can help me, # can't figure out my problem" # ha!e a 319 )& eternal hard dri!e that suddenly as$s
to format it in order to use it, #'m under windows I"
# ha!e done all steps and # can see my all files after ?uic$ search, and when it as$s to write partition table, says
%write error("
9oot and M71 are o$"
/ould be that 1est&is$ doesn't wor$ with 319 hard dri!esQ
1here's other way to reco!er my partition table without transfering to another *&Q 9ecause # ha!e used almost
I0L of my *&"
1han$s
Ste/" < %arch 0Ath- 06/3 at ?:0@ am
*ello James,
1han$s for the ecellent tutorial" *owe!er, # ha!e run into a problem"
My )& 119 eternal hard dri!e stopped being recognised in )indows and when # chec$ed there was no file
system" 8sing your tutorial, # found 1 6174 partition and after the deep search # pressed P to see the files -
folders"
1he problem is that only about 3E folders - files are listed when there should be about K0" # now do not $now
how to proceed" #s this due to restrictions in /hec$&is$Q #s it possible to reco!er those folders after writing a
new partition tableQ 4hould # try using other softwareQ
/ould you please help meQ
Many many many than$s in ad!ance"
Ste/" < %arch 0Ath- 06/3 at ?:0> am
4orry, # meant 1est&is$ instead of /hec$&is$"
Alaa < %arch 0Ath- 06/3 at >:30 am
*ey James" # ha!e a HA9 849 flash dri!e that is being read as 2A) in )indows" # don't want the files on it, #
>ust want it to be functional again" # installed 1est&is$ on my 8buntu machine and went through the steps you
mentioned abo!e" After the ?uic$ search, 1est&is$ found the 7A132 partition :and it showed all my files when #
listed them too;" 4o # clic$ed enter and chose %write( to write the partition table" #t didn't mention anything about
the boot sector and went straight to %reboot for change to ta$e effect(" # hit enter and didn't reboot, but instead #
went into the menu item %Ad!anced( under Analy3e" 1here's an option that says %9oot( :boot sector reco!ery;"
#n there, it showsD
%&is$ -de!-sdb
H0EF M9 - 3I.1 Mi9
/*4 1023 12E K2
Partition 4tart @nd 4i3e in sectors
7A132 0 1 1 1021 12H K2 .F20H3I X65 6AM@Y
9oot sector
)arningD #ncorrect number of heads-cylinder 2EE :7A1; GP 12E :*&;
)arningD #ncorrect number of sectors per trac$ K3 :7A1; GP K2 :*&;
5R(
1here's the %rebuild 94( option here" # tried it, but it fro3e the console" 4o, does this ma$e any sense to youQ #s
there any other way you $now to fi my 849Q
mia < %arch 0Ath- 06/3 at 0:66 *m
*i James,
# tried to follow your tutorial to fi my raw dri!e :4eagate 7reeAgent Ao E00A9; but the message %PartitionD
2ead error( after i hit %Analyse(
and i ha!e no idea what to do" # did still followed through with the %?uic$ search( and e!erything but it >ust
continue to %2ead error at -0-1 :lbaP;(
and i left it run till 100L for hours :because i don't $now what else i could do;
yet it did nothing
please help and ad!ise, than$ you
2egards,
Mia
admin < %arch 0Ath- 06/3 at 0:/@ *m
*i Luis
#f you are running 1est&is$ in )indows, it may not ha!e the proper permissions to write a new partition error
and that would gi!e you an error li$e that"
James
admin < %arch 0Ath- 06/3 at 0:/@ *m
*i 4teph
/ould there be more than one partition on that dri!eQ #f so, maybe your files are in another partition that has not
been detected"
James
admin < %arch 0Ath- 06/3 at 0:/A *m
*i Alaa
#n 8buntu, can you use AParted to remo!e any partitions on the flash dri!e, add a new one and format itQ
James
admin < %arch 0Ath- 06/3 at 0:/? *m
*i Mia
1hat sounds li$e some damage to the dri!e li$e bad sectors" <ou should try the following :in order of safest to
most dangerous;
1" *ire a professional reco!ery ser!ice"
2" Ma$e an image of the dri!e using A68 ddrescue and try reco!ering the data from the image"
3" 1ry a paid reco!ery program" Many ha!e a free trial that will determine if the wor$ or not before you pay"
H" 8se Photo2ec which is included with 1est&is$ but does not reco!er the filenames or directory structure"
James
Ste/" < %arch 0Ath- 06/3 at C:0? *m
*ello James,
1han$s for your swift response"
# did not partition the dri!e, and it had only 1 partition when # bought it" 1he partition si3e is F31A9, which is
normal" 4o # thin$ it is unli$ely that the files are in another partition"
#'m thin$ing that one option is to write the new partition table and then use software li$e 2ecu!a to reco!er the
missing files" 9ut #'m not sure if this is a good option, and #'m not sure why 1est&is$ won't show - can't find the
other folders"
4teph
admin < %arch 0Ath- 06/3 at C:3B *m
*i 4teph
#'!e ne!er seen that happen before"
)riting a new partition table is not real dangerous as it is >ust a small bit of he data in the first sector of the
dri!e" #t can always be changed again if needed and it does not change the actual data on the dis$"
&id something happen to the hard dri!e when it stopped wor$ing that may ha!e deleted the missing files-folders"
7or eample, were you copying or mo!ing them shortly before it stopped wor$ingQ
James
admin < %arch 0Ath- 06/3 at B:/0 *m
4teph
# want to add that when you run 1est&is$ and get to the screen where you select C8#/R 4@A2/* there is an
option net to it called 9A/R8P" #f you choose that it will sa!e a file called 9A/R8P"L5A to the directory
that 1est&is$ is in" 9ac$up"log will contain a copy of the partition table prior to any changes" :mount a dri!e and
copy bac$up"log to that when you are done if you are doing this in PartedMagic or it will be deleted when you
shutdown;
James
Ste/" < %arch 0Ath- 06/3 at B:0B *m
*i James
# wasn't mo!ing data when the dri!e stopped wor$ing" #t probably stopped wor$ing because # forgot to use the
4afely 2emo!e *ardware option"
#'m going to ma$e use the bac$up"log, write a new partition table and then see what happens"
1han$s for your help,
4teph
4ilson < %arch 0?th- 06/3 at /0:@0 am
James,
)hat if # ha!e a dri!e that # ha!e no desire to reco!er it's contents and >ust want to wipe it so # can utili3e it as a
portable dri!e" #s there a way to >ust wipe the dri!e and reformated so # can use itQ 7<#, # ha!e *iren's 9oot
/& but am new to the dis$ and # am wondering if there is some type of software # could >ust use to wipe and
reformat the dri!e" 1han$s in ad!ance"
Alaa < %arch 0?th- 06/3 at >:A@ am
*ey James, AParted sees an unallocated space" #f # try to create a new partition, it says no partition table found"
#f # try to create a new partition table, it shows a %#nput-output error during write on -de!-sdb( error after se!eral
minutes"
# thin$ the 849 stic$ has bad sectors, but #'m not sure how to find that out" # searched the internet and ran into
the command %fsc$(" )hen run, it gi!es an error %bad magic number in super=bloc$ while trying to open
-de!-sdb(" # also ran into %badbloc$s( which chec$s for bad sectors" )hen # ran %badbloc$s =!n -de!-sdb(, it
ga!e an error %input-output error during write( and started listing numbers from 0 to K3 in the output and fro3e
there" # don't $now what this output is supposed to mean" &oes this mean there are bad sectorsQ #t's weird
because, in testdis$, # could see my files after analy3ing and # actually successfully copied a file out of the 849
stic$"
Alaa < %arch 0?th- 06/3 at C:/0 am
9y the way, # also wanted to point out somethingD there are two states my 849 dri!e can be in" )hen # first plug
it in, it's read as %unallocated( in AParted, and %fdis$ =l( says %-de!-sdb doesn't contain a !alid partition(" 9ut
when # run testdis$, analy3e, and write partition table, AParted sees a fat32 partition, and fdis$ showsD
&e!ice 9oot 4tart @nd 9loc$s #d 4ystem
-de!-sdb1 W K2 .F20HFF 3FK021F b )FE 7A132
9ut when # try toD
m$dir -media-alaa-flash
mount -de!-sdb1 -media-alaa-flash
#t says %mountD special de!ice -de!-sdb1 does not eist(" )hen # try to mount sdb instead, it says %mountD
-de!-sdb already mounted or -media-alaa-flash busy(" )hen # try umount -media-alaa-flash, it says it's not
mounted, haha"
Joe < %arch 0>th- 06/3 at /0:6C am
*i James,
# followed all the instructions carefully and successfully"
9ut, # face a problemD
After # choose the option %&eafult settings 32 :2un from 2AM;(, the screen becomes permantly blac$, and the
/&=25M-&,& e>ects after few seconds"
)hat shall # doQ
Joe,
Al5Jourgensen < %arch 0Cth- 06/3 at //:60 *m
*ello James
i ha!e a problem, i follow all the steps to create my usb pen boot, but when the noteboo$ reboots, it doesn[t
open the partion0"menu, i still goes to windows normally, i ha!e altered my bios, but nothing happens, and i try
e!erything
please i need help to get in that menu
than$ you !ery much, nice >ob by the way
admin < %arch 0Bth- 06/3 at /0:0B am
*i Joe
1hat sounds li$e it is loading PartedMagic but the !ideo dri!ers aren't wor$ing"
After successfully loading it e>ects the /& so that sounds correct"
#nstead of %&eafult settings 32 :2un from 2AM;( try selecting %E" Alternate Araphical 4er!er 32Z
James
admin < %arch 0Bth- 06/3 at /0:30 am
*i Al
<ou'll ha!e to chec$ with the manual for your computer" &ifferent computers can do that differently, especially if
you are running something that uses secureboot li$e )indows I"
James
Al5Jourgensen < %arch 0Bth- 06/3 at /:/C am
*i James
can you be more specific, if you can be $ind and eplain to me how do i do that, my noteboo$ is an asus mE0!
i apreciated your help please than$you
Joe < %arch 36th- 06/3 at B:30 am
*i again James,
# tried to select %E" Alternate Araphical 4er!er 32Z, and # reci!e the same result li$e # reci!ed at %&eafult settings
32 :2un from 2AM;( O Permantly blac$ screen, and /&=25M e>ects"
Joe
Jason < *ril /st- 06/3 at ?:6C am
*i James
1han$s for pro!iding such a helpful ser!ice to the worldG
# ha!e a raw *&& problem as you mention in your post abo!e" # ha!e tried the reboot from a 7A132=formatted
849 flash dri!e option using 86etbootin and Parted Magic, all as described abo!e"" After changing the 9#54
boot priority and rebooting, all # get is a blac$ screen with a little blin$ing cursor in the top left of this screen"" #
thought it may ta$e a while for the tool to load but there has been no difference in the past 1E mins0 Any ideasQ
Also, apologies for my ignorance, but what is the ad!antage of running 1est&is$ !ia Parted Magic as opposed to
running 1est&is$ on its own from my host :)in.; en!ironmentQ #s it because Parted Magic is running Linu in
2AM after booting from 849 and therefore might !ery well gi!e you a greater chance of seeing your missing file
systemQQ 1han$s a lot for your response when you get the time to write""
Dana < *ril /st- 06/3 at //:6? *m
*i James,
# am !ery impressed and grateful for the generosity you pro!ide" <our time and wisdom are !ery !aluable and #
deeply appreciate you gi!ing so freely of yourself" 1han$ you"
# ha!e run into something # am wondering if you wouldn't mind guiding me on"
)hen # did the ?uic$ search nothing came up under partions" # then continued to the deeper search and there
was then one partition listed" # did see my files-folders" # chose write" 1he boot sector was also bad, so # chose
rebuild bs" #t's at this point where my screen is different from your instructions" #nstead of as$ing to confirm
writing to the partition table, it goes to a screen that lists the partition, then it says
/luster 2, &irectory - foundQ
Answer <:es;, 6:o;, C:uit or A:bort interacti!e mode;, 6 or A if not sure"
9elow that is listed 3 options # can highlight with my arrow $eys"
drwr=r= 0 0 0 K=Mar2013 00D22 2ecycled
drwr=r= 0 0 0 22=7eb=2012 1FD2. My &ocuments
drwr=r= 0 0 0 12=Jan=2013 12D02 My Music
# do not $now which line to select and # also do not $now what answer to chooseQ
/an you please help meQ # am sorry to bother you and again # am !ery grateful for your article and etra time"
1his truly is incredible"
1han$ you !ery much,
&ana
admin < *ril 3rd- 06/3 at 0:0B *m
*i Jason
1he main difference is that )indows will try to read the file systems on the dri!e automatically and Linu does
not" 1he )indows !ersion is usually o$ay to use if there is no physical damage to the dri!e li$e bad sectors"
James
admin < *ril 3rd- 06/3 at 0:3@ *m
*i &ana
#t sounds li$e you might be in B@pert mode'
# would need a lot more info to be able to tell you how to answer that ?uestion" <ou can try posting in the forum
at 9leeping /omputer :# answer ?uestions there sometimes; or at /Asecurity :1est&is$'s forum;"
James
Joe < *ril 3rd- 06/3 at 3:0? *m
6o responde for me JamesQG D\
admin < *ril 3rd- 06/3 at @:// *m
*i Joe
# did respond but it did not post because # accidentally used a word that my spam filter does not li$e but can be
used in a normal message" #t's tric$y because this blog gets well o!er a thousand spam comments e!eryday
)hat # said was
%1ry using 1est&is$ for )indows or try another Linu Li!e/& and use its pac$age manager to install 1est&is$ if
it is not included" # usually only encounter this error with !ery old computers but it could happen to a newer one if
it has other issues or is an unusual or rare configuration"(
James
J'S < *ril 3rd- 06/3 at @:0@ *m
)ill this process wor$ for a micro sd cardQ:7or my 9lac$berry phone;
admin < *ril 3rd- 06/3 at @:A3 *m
*i J,4
1he problem with micro 4& cards is that the issue is often with the controller chip and in that case it can be
necessary to send it to someone with the e?uipment to remo!e the memory chips and place them in a de!ice that
can read them"
#n any case, if you decide to attempt anything on your own, you should concentrate on reco!ering data and not
worry about repairing it for future use" 4ometimes 1est&is$, Photo2ec and other reco!ery software can get the
data off of it and # ha!e e!en seen cards become accessible when placed in another de!ice li$e a camera and
then plugging that de!ice into the computer instead of directly connecting the card to the computer" Just ma$e
sure that it is not a de!ice that will attempt to automatically format the card if it does not see a file system :some
cameras do;"
James
Dana < *ril 3rd- 06/3 at C:3A *m
*i James,
As far as # $now, # am not in Bepert mode'" # followed your instructions eactly and what # stated in my original
post is where # ended up" 1he items in my documents and my music are both things # would li$e to ha!e
reco!ered O i don't $now if that helps"
# replied here and will also put posts in those forums as well"
1han$ you !ery !ery much for your timeG # really appreciate your help"
&ana
(e"ru* < *ril >th- 06/3 at 0:3@ *m
# got to the bit where # burn to disc from #nfra2ecorder, but it aborted at about 2IL" #t did say )arningD 1he
&MA speed test has been s$piepd , while it was burning" 9ut then A write error occurred" Please see program
log for more details
ronald < *ril Cth- 06/3 at 3:@6 am
# ha!e the same problem but i ha!e formatted the dri!e already"" can this solution still be applicableQ
admin < *ril Cth- 06/3 at @:3> am
*i 2onald
#t depends on the type of format that was done" A B7ull' format can ma$e the data unreco!erable but a BCuic$'
format typically only changes a small amount of the old data"
James
Nat"an +ornelis < *ril Bth- 06/3 at B:0@ am
&oes anyone $now if this procedure will wor$ with a eternal *& that is primarily used with a MacQ 1he *& in
?uestion is from my wife's Mac, but # would perform the procedure abo!e with my P/" &oes anyone ha!e any
eperience with thatQ
1han$s,
6athan
deste < *ril Bth- 06/3 at /0:@@ *m
Areat tutorial, reallyGG # do not e!er hear about the testdis$ utility before now" #t wor$s fine and has let me sa!e
my customer dataG 1han$ you a lotG
Jo"n )6 Price < *ril Bth- 06/3 at //:30 *m
JamesJ
# >ust recei!ed and hoo$ed up a )& My Passport 219" # only want 1 partition which uses all a!ailable dri!e
space for mo!ie storage" #'!e had the 6@) dri!e in my possession for about E hours"
5nce recogni3ed # opened computer management-dis$ management and saw 1 large 6174 partition and 30mb
of unallocated space" 8sing eplorer # copy and pasted all software that came with the dri!e to my P/ hard
dri!e" # then returned to dis$ management and # did an epand !olume and recei!ed an error and # apologi3e #
did not ta$e note of the error" 4o # deleted the partitions and tried to create a new single partition" )hen # do
this it loc$s up dis$ management and the only option is to force the program to close" #f # reboot )indows :.
8ltimate KHbit; and open dis$ management again it shows the dri!e as uninitiali3ed" # can initiali3e the dri!e and it
then shows up with 1 large raw partition howe!er trying to create a partition leads to the same problem" 8sing
)& dri!e utilities it passes the smart test and the ?uic$ dri!e test, # ha!e not run the complete dri!e test" At the
moment # ha!e downloaded and installed )& Lifeguard &iagnostics and am now do a full erase as there is no
data on the dri!e" 1his procedure will not finish for another 13 hours"
My ?uestions are if at the end of full erase # still face the same issues should # pursue returning this dri!e to )&Q
5r do you belie!e the procedure you ha!e described abo!e will sol!e my problemQ
admin < *ril Bth- 06/3 at //:@@ *m
*i 6athan
1here is a !ersion of 1est&is$ for 54 +
httpD--www"cgsecurity"org-wi$i-1est&is$M&ownload
1hat might be your best bet"
James
admin < *ril Bth- 06/3 at //:@C *m
*i John
#f you still ha!e the problem after the full erase, # thin$ that you should return it" 1here are problems that can
occur which do not show up in the )& dri!e utilities 4MA21 or the Cuic$ test"
James
Jo"n )6 Price < *ril /6th- 06/3 at /0:0@ am
JamesJ
1han$ you for the ?uic$ response" # reread my post and want to clear up something # said" # did the epand
!olume from the 6174 partition in an attempt to reclaim the unallocated space" Also once initiali3ed the dri!e
shows up as a 1IK3"02A9 2A) *ealthy Primary partition" #t cannot be formatted and if # delete it and attempt
to recreate a new partition that's when dis$ management loc$s up"
Jo"n )6 Price < *ril /6th- 06/3 at /0:@> *m
JamesJ
# ha!e finished the full erase" )hen # go into dis$ management #'m re?uested to initiali3e the )& in either M92
or AP1" Pre!iously # ha!e >ust done this using the default setting M92" 4hould # use AP1 insteadQ # read AP1 is
essentially for dri!es greater than 2"219 but #'d li$e a little more clarity before doing anything" # only want to use
this dri!e as storage for mo!ies in MP@AH, A,# and MR, file formats"
Jo"n )6 Price < *ril /6th- 06/3 at @:0@ *m
JamesJ
# am posting this for the sa$e of others who may face the same issues # did with the My Passport series dri!e"
1o $eep a long story short in the end after the full erase # found myself in eactly the same position" #
downloaded a 3rd party dis$ partition manager :@ase84 Partition Master; which allowed me to create the
1IK219 6174 partition" Although told to do so it did not assign the dri!e letter during the create partition-format
process howe!er once the partition was created )indows dis$ manage recogni3ed the partition and allowed me
to assign a dri!e letter so the dri!e could be seen in eplorer and my computer" 5b!iously )indows dis$
manager lac$s the capability to deal with these dri!es" # am in the process of transferring my first set of H3HA9 of
mo!ies to the new dri!eD=]
Ni1"il < *ril //th- 06/3 at 0:/> am
# am facing a different problem" #n my eternal hdd same amnount of space is occupied, but i am unable to !iew
the foldersQ Please help"
7ougy0 < *ril /@th- 06/3 at C:03 am
&ear Admin,
# ha!e a problem with my hardis$, i cant enter my mac54, and it shows a blin$ing folder in a ?uestion mar$"
#'!e tried using 1est&is$, and it seems my *& capacity changed to W2"219 :non=partitioned;, and when i used
XAnalyseY, in testdis$"log, it shows
%1rying alternate AP1
searchMpart:;
&is$ -de!-rdis$1 O 21FF A9 - 20H. Ai9 O H2FHFK.2FE sectors
fileMpread:.,1K,buffer,3H:3H-0-1;; read errD 2esource busy
0""
(
)ould you help me for find the solution, 1han$ you"
Sam < *ril /@th- 06/3 at >:6@ *m
*i
1han$s for such a clearly written and helpful articleG
# ha!e tried using testdis$, and indeed # %see( the folders on the dis$" 1he problem is that when # try to rebuild
the boot sector or e!en copy the bac$up o!er it, it gi!es me a )rite error D /an't o!erwrite 7A132 boot sector"
)hat could be the solution hereQ
Ale8 < *ril /?th- 06/3 at >:@> am
# ha!e tried your steps and other programs but ha!e a *& that will not show up anywhere, i belie!e its lots its
M92 and other ideas i can chec$ outQ
1han$s"
"assan < *ril />th- 06/3 at ?:3? am
hi, i also ha!e a problem of usb stic$ as i insert into usb port it says dis$ needs to be formatted or your dis$ is
corrupted but i tried many times no formation ta$es place and it shows the raw file system to the dri!e but my
other dri!es shows the ntfs files system, i tries lots of methods to fi this but not wor$ed $indley tell me the best
solution" than$s
on < *ril />th- 06/3 at 0:/> *m
)hat do you mean %41A21S4*81&5)6 and then try booting it into )indows to see if the dri!e is now
!isible( Q
%try booting it into windows( # don't understand" #'m # to boot into my windows o-s, then plug in my usb
dri!e:raw; to see if it wor$s at this stepQ
A"mad < *ril />th- 06/3 at C:A@ *m
*i
what should # do #f my file did not appear after Cuic$ scan and an error on deep scan
Joe < *ril /Cth- 06/3 at //:0@ *m
*i again James
# succeeded running testdis$
After running &eep 4earch
# selected the new partition, and # pressed %p(
1hen # see the following message
%6o file found, filesystem seems damged"(
#s there anything else that # can do in order to repair the dri!eQ
1<,M
$s"aan < *ril 03rd- 06/3 at >:33 am
*i James
# ha!e a 119 )& eternal *&" <est", my computer suddenly stopped detecting it" #t doesn't show up in BMy
computer' or in &is$ Management" *owe!er, it shows up in &e!ice Manager under Bdis$ dri!es'as )&
passport 0.H0" 8nder properties, the status is Bthis de!ice is wor$ing properly'" #t also shows up under B849
controllers' and in safely remo!e hardware" # tried using a different computer but same issue" 1here has been no
physical damage but the *& is emitting a low beeping sound"
# tried using parted magic but testdis$ won't detect the *& either" 4ame issue with other reco!ery softwares"
Any help on this would be much appreciated"
1han$s
#shaan
Lu1e < *ril 0Ath- 06/3 at A:AB *m
*i O than$s so much for these instructions" # managed to get copies of my files, but not restore the fartition or fi
the !olume but thats o$ay"
*owe!er for some music files # can see them partedmagic and chec$ the info on them to ensure the actual music
was stored and not >ust file name, but when # copy some files onto another !olume, the file name gets copied but
no content O >ust 0$b"
Any ideas O am # doing something wrongQ
#n any case, than$s again for this post, as it has sa!ed my most important files, where none of the commercial
software has helped"
admin < *ril 0Ath- 06/3 at >:/B *m
*i Lu$e
#'!e seen that happen when the file system's hidden meta files ha!e some damage that has the correct info for the
file but points to the wrong location for the data" 4ometimes # can get them using Photo2ec :which is also
included in PartedMagic; but it is often a lot of wor$ to sort through all it finds"
#f you can get ch$ds$ to wor$ on it in )indows :probably won't wor$ but worth a try if you'!e gotten your
important stuff reco!ered; ch$ds$ can correct the errors and point to the correct location for the data"
*ope this helps
James
Joe < *ril 0?th- 06/3 at 0:A? *m
*i James
# ha!en't got any responde from you
admin < *ril 0?th- 06/3 at 3:0? *m
*i Joe
#t seems apparent that this techni?ue is not applicable to the issue you are ha!ing" # should probably add this to
the top of the post since # answer this ?uestion a lot
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^O
#t sounds li$e there is file system damage that this techni?ue does not address" <ou should try the following :in
order of safest to most dangerous;
1" *ire a professional reco!ery ser!ice"
2" 1ry a paid reco!ery program" Many ha!e a free trial that will determine if the wor$ or not before you pay"
3" 8se Photo2ec which is included with 1est&is$ but does not reco!er the filenames or directory structure"
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^O
As incredible as it may seem, this post helps hundreds of people e!ery wee$ reco!er their dri!es but it also
brings a lot of traffic from people who this techni?ue does not help" # get many comments, phone calls, tet
messages and emails concerning this post so #'ll loo$ into pro!iding better instructions for people that find it does
not apply to their situation"
James
)"ris < *ril 0Cth- 06/3 at ?:A6 am
*i,
# followed the instructions to ?uic$ search and deep search but it still could not find any partitions, can # do
anything or is that itQ
1han$s,
/hris
admin < *ril 0Cth- 06/3 at 0:/B *m
*i /hris
#t sounds li$e there is damage that this techni?ue does not address" <ou can try the following :in order of safest
to most dangerous;
1" *ire a professional reco!ery ser!ice"
2" 1ry a paid reco!ery program" Many ha!e a free trial that will determine if the wor$ or not before you pay"
3" 8se Photo2ec which is included with 1est&is$ but does not reco!er the filenames or directory structure"
James
)"ris < *ril 0Cth- 06/3 at 0:3? *m
1han$s, >ust one more thing" # can't get my )indows 54 bac$ up and running from Parted Magic" # put the
boot order bac$ into its default setting but all it says is B6o operating system found'" #s there anything else # can
doQ
admin < *ril 0Cth- 06/3 at 3:@B *m
*i /hris
#t is difficult for me to ha!e the situational awareness necessary to answer that here in blog comments" <ou may
try posting in a forum or ta$ing it to a repair shop" <ou'll need to gi!e them details of what eactly happened as
well as what model computer it is and which )indows 54"
James
ellie < *ril 36th- 06/3 at 3:/C am
*i, i wonder whether this will wor$ for my case" My et hdd suddenly shrin$ from E00A9 to 32A9 after i
format the hdd"
Pre!iously i installed the winI reco!ery dri!e in it:i decide to use optical dri!e :&,&; instead because i need my
eternal hdd;" # tried to format with 6174, e7A1, 7A132" but it still only left 32 A9 space in my et *&&"
# planning try to format it with the step you shown abo!e0 Wpraying that it will wor$0
Anyway abo!e information is really needs time to compileG always appreciate a person li$e you that share their
$nowledgeG cheersG
admin < *ril 36th- 06/3 at 3:@A am
*i @llie
4ounds li$e you need to repartition the dri!e" #f you need to reco!er data from the dri!e that was o!erwritten, do
that first by seeing if 1est&is$ finds the old partition and can see the files in it :at least all but 32A9 of them that
was o!erwritten;" 1hen use the commands in the 1est&is$ screen that lists files-folders to reco!er the files to
another dri!e"
James
Ste!e < %ay 3rd- 06/3 at /:0? am
# ha!e multiple eternal hard dri!es" # ha!e two laptops running system . and one des$top running +P" 7or the
last 2 to 3 wee$s, the system . computers ha!e been intermittently seeing the dri!es as raw or as$ing to
reformat" 1he +P has no problems at all" Any idea what may ha!e happenedQ #'m wondering if the April
1uesday updates had anything to do with it"
1han$s"
4te!e
admin < %ay 3rd- 06/3 at 0:03 am
*i 4te!e
# often see dri!es that are 2A) in +P but not )in. and !ice !ersa but without a lot more details, # can't say
what your issue may be" #t is probably something to do with the meta files that the dri!ers read when they mount
the !olumes since +P and . use slightly different file system dri!ers"
James
7ana%a < %ay 3rd- 06/3 at @:@> *m
#'!e messed up a 119 4amsung *&1038J *&& in an eternal casing"
# was out of balance, and accidentally pulled the 849 cable of the *&& half out of the 849 soc$et" # pushed it
bac$ in and, after the usual 849 tones, 2 popup windows appeared" 5ne with %<ou need to format the dis$0"(
etc, which # canceled out, and another one to 2un chec$ dis$" #n that # also chec$ed the top bo to automatically
fi errors"
)ithin 2 minutes it finished and flashed a popup that # needed to format the dis$ in dri!e PD
)hich # did not do"
# followed your guide, 1estdis$ finds 1 partition with the correct si3e and dri!e letter" @tended L9A, dri!e PD,
F31A9 :should be F31"EA9;"
9oth in Cuic$ 4can, and in &eep 4can" 9ut pressing P to display the files in the partition gi!es me this error after
both scans D %/an't open filesystem" 7ilesystem seems damaged"("
:1here was always also a ."M9 unallacated bit in front of that partition which # ne!er could get rid off" 9ut # do
not care about that";
# than downloaded the trial of Acti!e Partition 2eco!ery I" and that managed to locate H0333 files in the first
3. minutes :which # could loo$ at;" 9ut after 12 hours the file count was still the same" 4o # paused and sa!ed,
because it can't reco!er without buying a license and the file count was way too low" Also Mr" *ardtime is an
unwanted guest at the moment"
# also tried @aseus partition reco!ery but that didn't e!en want to scan the dri!e" 1he button ne!er acti!ated"
# do not ha!e a bac$up because that dri!e had become my bac$up dri!e for my laptop which only has a 300A9
*&&"
At this stage, all # want to $now is if # stand a chance to get my Photoshop and #llustrator files, photos, and
mp3_s bac$Q
4ome .00A9 of data"
7ana%a < %ay 3rd- 06/3 at @:A/ *m
7orgot to mention that the dri!e is !isible in )indows . &is$ Management and @plorer, as dri!e PD but with
2A) format, and the correct si3e of F31"EA9"
6othing has been written to the dri!e since"
Mounting as read only in Parted Magic fails"
# suspect that the chec$ dis$ run mentioned in my pre!ious comment did write something" 9ut this is >ust a wild
guess" #'m not a *&& Auru-6in>a"
7ana%a < %ay 3rd- 06/3 at A:/0 *m
# made a mista$e in my y bootable first comment, where # mention D
%@tended L9A, dri!e PD, F31A9 :should be F31"EA9;"(
#t should be D
%9ut as Primary 9ootable instead of @tended Logical, dri!e PD, F31A9 :should be F31"EA9;"(
1hat's why # thin$ that the chec$ dis$ tun wrote something to the dis$"
Ste!e < %ay 3rd- 06/3 at ?:/6 *m
James,
)hat sort of information would be helpfulQ # will try to get it for you" #'!e been using eternal hard dri!es for a
lot of years and ha!e amassed at least a do3en" # ne!er had a problem li$e this before" 4ystem . is particularly
fond of not seeing the second 849 dri!e # hoo$ up, though not always" # use a lot of big files in a lot of different
media types" And it's not a matter of the dri!es being inacti!e" # $now how to chec$ for that" Any help is deeply
appreciated"
4te!e
admin < %ay 3rd- 06/3 at ?:0/ *m
*i <anawa
#t sounds li$e there is damage that this techni?ue does not address" <ou can try the following :in order of safest
to most dangerous;
1" *ire a professional reco!ery ser!ice"
2" 1ry a paid reco!ery program" Many ha!e a free trial that will determine if the wor$ or not before you pay"
3" 8se Photo2ec which is included with 1est&is$ but does not reco!er the filenames or directory structure"
James
admin < %ay 3rd- 06/3 at ?:03 *m
*i 4te!e
#'m afraid that # ha!e to gi!e priority for analysis of logs and testing to paying clients right now" #f things slow
down, #'ll let you $now"
James
7ana%a < %ay 3rd- 06/3 at ?:0B *m
# only need to $now if # ha!e to gi!e up or continue with something else"
7ana%a < %ay 3rd- 06/3 at ?:@/ *m
Missed your reply" )ell Acti!e Partition 2eco!ery had an estimated remaining 220` hours left to go :o!er
8492;, >ust 10 days" #'ll >ust lea!e the dri!e in the sideboard for now then, and lic$ my wounds"
1han$s anyway"
Ste!e < %ay 3rd- 06/3 at ?:@B *m
1han$s0 1his is a real pu33ler for me0 More than a decade of wor$ are in those dri!es"" #'!e e!en been good
and ha!e a bac$ up dri!e for e!ery dri!e for the sa$e of redundency" 9ut when e!erything goes wac$y at once,
it ma$es me somewhat ner!ous"
admin < %ay ?th- 06/3 at 3:30 am
*i 4te!e
# >ust finished a bunch of >obs" #f your still ha!ing trouble with this techni?ue, let me $now the manufacturer,
model of 0
1" 1he computers running win.
2" the computer running +P and what 4er!ice Pac$ it is up to"
3" the dri!es"
James
Ste!e < %ay Cth- 06/3 at 0:6> *m
*i James" #'m glad # chec$ed bac$ in today" 1han$s" #'m still ha!ing the issue" *ere is the information"
1;*P laptopD Pa!ilion d!.=K1K3us
running system . ser!ice pac$ 1
2; Acer Aspire 5ne running 4ystem . ser!ice pac$ 1
3;4ony ,aio &es$top running +P ser!ice pac$ 3
&ri!es; # ha!e about two do3en and of the do3en or so # ha!e tried, no dri!e is immune" 1hey are mostly
)estern &igital 219 and 319 dri!es" Most are 8492, which is what my two laptops ha!e" # ha!e a few 849 3
dri!es, which are also )&" My +P uses 849 1
#'m still hoping it's an issue from April's upgrades and will !anish after May's" *opefully it's not malware as my
6orton doesn't see anything"
4te!e
Ste!e < %ay Cth- 06/3 at 0:6B *m
P4 7orgot to mention, of the few # >ust loo$ed at they are labeled as )9 @t *&& 1021 849 dri!e
admin < %ay Cth- 06/3 at 0:@@ *m
*i 4te!e
# assume that you mean )indows . when you say 4ystem ."
4ounds li$e a problem with the cables or the 849 ports" Maybe the ?uality of the power or A/ power supply if
the dri!es use those :# ha!e a )9 @t *&& 1021 and it does use a power supply;"
4ince it is intermittent and comes-goes on the )indows . laptops but not the +P des$top then the cable
connecting the dri!e sounds li$e the most li$ely culprit" # doubt that it is related to the )indows update since it
only happens intermittently and on so many different dri!es" #f it causes all of those dri!es to go 2A)
permanently, then the issue may be with all of those dri!es but for now it sounds li$e a connection or power
supply problem that is common to all of these dri!es :maybe you are using the same bad cable for all of them;"
James
Ste!e < %ay Cth- 06/3 at 0:A? *m
<es0 # did mean )indows ." #'!e been P/ o!er Mac for the last 20 years, but # guess my early Apple days
still spill out of my subconscious" W4W
*mmmmm0 1hat's an interesting idea about the power sources and and usb cables" 1he ones #'!e been using
for the laptop are centered on around H each" 4eems weird though it would all happen at the same time" # ha!e
ha!e been using the same one on the +P though" #'m not by all my e?uipment now, but #'ll try pulling out and
trying some pre!iously unused ones tonight" 5ne ?uestionD # used all my )& power supplies interchangeably"
*a!e there been any differences there # should ha!e aware ofQ 1hey all loo$ pretty much the same to me"
1han$s again"
4te!e
Ste!e < %ay Cth- 06/3 at /6:/@ *m
4#2D
# am fore!er in your debt" /ame home a couple of hours ago" 1ried changing out usb cablesD 4ame problem"
1ried switching out power supply cordsD same problem
1hen came the Aha momentG # switched out the power stripD 955MG Problem sol!ed" :Rnoc$ on woodG;
1han$ you !ery much0 #t might ha!e ta$en at least another month before # thought to do that"
1han$ you"
4te!e
No1o < %ay Bth- 06/3 at /:36 am
*i,
# followed the instruction and found out that both 9oot 4ector and 9ac$up 9oot 4ector are bad"
# tried %2ebuild 94( option but it seems to do nothing after a long search for mft, it >ust returned to the same
page where there are only 3 options a!ailable :Cuit, 2ebuild 94, &ump;
/ould you please ad!ise what # should proceedQ
admin < %ay Bth- 06/3 at /:AC am
*i 4te!e
1han$s, # am in your debt also now because you were $ind enough to share your solution" # shall remember that
one the net time #'m loo$ing for a potential single point of failure amongst multiple components li$e you had
James
admin < %ay Bth- 06/3 at 0:60 am
*i 6o$o
1hat sounds li$e some serious file system damage" )ithout $nowing more specifics # would assume that it
occurred due to either something o!erwriting important sectors of the dis$ or hardware damage of those sectors
or the ability to read those sectors"
)hat happened before you stopped seeing the dri!e normallyQ
/an you chec$ the 4MA21 data for the dri!e as per my post hereQ
httpD--htmlE"litten"com-accessing=and=assessing=a=hard=dri!es=s=m=a=r=t=data-
James
#"omas < %ay />th- 06/3 at /6:0? am
# did e!erything your guide saidJ chec$ed that the right files are present etc" @!erything went ?uic$J the writing of
the partition table was a matter of under a second" 6ow the dri!e won't e!en show up under )indows :My
/omputer; when before it did but simply wasn't readable0 ="=
admin < %ay />th- 06/3 at 0:0/ *m
*i 1homas
&o you see the dri!e when you run 1est&is$Q
&id you run 1est&is$ in PartedMagic or did you try to do it in )indows insteadQ
&oes the 9#54 see the dri!eQ
James
(ill .. < =uly 0Cth- 06/3 at /0:/0 *m
*i,
#s your method applicable to a /& in a read-write &,& de!ice on )in +PQ 1he /& contains a bac$up # made
on a different computer" /h$ds$ says it's 2A)" )hen # try to copy the "bac file /5P< stops mo!ing along
after about half the file is copied"
1han$s
admin < =uly 0Cth- 06/3 at 0:@C *m
*i 9ill
<ou might want to loo$ at this for some ideas0
httpD--htmlE"litten"com-how=to=fi=reco!er=data=from=a=scratched=or=damaged=cd=or=d!d-
#f you can ma$e an image, you can then run 1est&is$ against that image" #'m not sure about the file system type
for that so it may be problematic"
*ope this helps
James
an1it < =uly 0Cth- 06/3 at 3:63 *m
how much time would it approimately ta$e to deep search 1 tb harddis$Q
an1it < =uly 0Cth- 06/3 at 3:6@ *m
because it has done some 2I0 files out of 121EFF in around an hour"
admin < =uly 0Cth- 06/3 at 3:0B *m
*i An$it
&epends on the dri!e-file system's condition" A terabyte is huge" #'!e had them ta$e anywhere from 2 hours to
o!er a wee$"
James
an1it < =uly 0Cth- 06/3 at A:A6 *m
it has already been 3 hours and only E percent analysis is done
hoping it wont ta$e too much time0
than$s by the way for this tutorial""was !ery worried until i found this""
an1it < =uly 0Bth- 06/3 at A:AC am
1est&is$ K"1H=)#P, &ata 2eco!ery 8tility, 4eptember 2012
/hristophe A2@6#@2
httpD--www"cgsecurity"org
&is$ -de!-sdc O 1000 A9 - F31 Ai9 O /*4 121K00 2EE K3
Analyse cylinder 3K2.K-121EFFD 2FL
2ead error at 3K2.E-H0-EH :lbaPEI2.K0HHI;
*P74 O 6174 0 32 33 121K00 2H. EE 1FE3E1.EKI
an1it < =uly 0Bth- 06/3 at A:AC am
is read error going to cause any problemQ
an1it < =uly 0Bth- 06/3 at ?:0B am
generator went off and computer was shutdown during the process""do i ha!e to worryQ
admin < =uly 0Bth- 06/3 at 0:@A *m
*i An$it
1he answers to all of your ?uestions so far are %maybe, maybe not.( #t re?uires a lot more information than can
be pro!ided in the comments of a blog post since each situation is different" #f you want to a!ail me of my
ser!ices, you can clic$ the %/561A/1 M@( lin$ in the right column and we can ma$e the necessary
arrangements" #t is not free :this post is the free !ersion, beyond that, # charge money;"
1here are other resources for help at this blog in the posts on hard dis$s and data reco!ery" <ou can see some
of my public assistance posts at the forums on bleepingcomputer"com :my username is James Litten there;"
1here is also my Rindle boo$ at Ama3on which contains many of these blog posts as well as an eplanation of
how hard dri!es and )indow's file systems wor$"
James
Standard .a&riel < u&ust @th- 06/3 at @:00 *m
My eternal hard dri!e became raw" i $now my data is still there cause when i plug it into my hdt! i see all my
files" i cant access it and did all the steps abo!e until A6AL<U#6A in 1@41&#4R" it showed no partitions" i
cant e!en mount it" i >ust need to reco!er my files" can you please gi!e me ad!ice about thisQ than$ you"
(o& < u&ust ?th- 06/3 at A:0@ *m
My 319 4eagate 7ree Agent Ao7le &es$ eternal hdd started losing the ability to access files after the pc
would be on for H=E hours" )hene!er # would reboot, the files would be accessible for that H=E hour window" #
tried Parted Magic, but when # tried to write the partition table, # would recei!e the following errorD PartitionD
)rite error
)hen # initially ran the &eeper 4earch under the Analyse option, # recei!ed the following error when the
scanning was about H3L completeD #n!alid 7A1 boot sector" )hen the deeper search finished, # recei!ed the
following D
&is$-de!-sdc O 3000A9-2.FHA9 O /*4 HEK00 2EE K3
1he harddis$ :3000 A9 - 2.FH A9; seems too smallG :7A11K N32M 2.HEFI 23. 11 3K23EK 21I I
1H0FI310.1
(o& < u&ust ?th- 06/3 at A:0? *m
here is the rest of the error after deeper searchD
&is$-de!-sdc O 3000A9-2.FHA9 O /*4 HEK00 2EE K3
1he harddis$ :3000 A9 - 2.FH A9; seems too smallG :7A11K N32M 2.HEFI 23. 11 3K23EK 21I I
1H0FI310.1
admin < u&ust ?th- 06/3 at ?:36 *m
4ince you attempted to write a new partition table, # assume that you were able to see your files and folders after
analy3ing the dri!e :otherwise do not attempt to write the partition table until you are sure it is a fied one that
wor$s;"
#n that case, you can try mounting the dri!e and copying the files to a new dri!e"
httpD--fiit"litten"com-linufilecopy"html
1hen you can chec$ the 4MA21 status of the dri!e that went 2A)
httpD--htmlE"litten"com-accessing=and=assessing=a=hard=dri!es=s=m=a=r=t=data-
and if it is healthy, reformat it and continue to use it:ma$e sure that your copied files are complete and wor$
before formatting the old dri!e as it may not be possible to reco!er them again;"
*ope this helps
James
(o& < u&ust ?th- 06/3 at >:6B *m
1han$s, James" <es, # was able to see the files and folders after analy3ing the dri!e" My only problem is that #
don't ha!e another dri!e with enough space to hold 2"3 19 of data" Loo$s li$e # will ha!e to buy a new eternal
dri!e"
admin < u&ust ?th- 06/3 at >:3/ *m
*i 9ob
2epair of the dri!e is certainly a possibility but it would ta$e an analysis of the log file created by 1est&is$ to
determine what path to ta$e" 7or eample, it might be changing the geometry of the dri!e or perhaps editing the
entries in the partition table that 1est&is$ wants to create or finding and sol!ing the issue of writing the new
partition table"
#t becomes comple and time consuming"
/hec$ out these forums0
httpD--forum"cgsecurity"org-php993-
1here are many here with similar problems with 319 4eagate dri!es" 4ince they are !ery popular dri!es and are
absolutely *8A@ there are a lot of issues with them that often can be resol!ed but ta$e many hours to fi"
James
9scar .il < u&ust Cth- 06/3 at ?:/> am
*i James, # was wondering if you could help me out with a current situation that # am in" # am stuc$ in this step
%Press < to confirm that you want to write the new partition table",( the problem here is that when # do press
:<;, it says %PartitionD )rite @rror( and the only option that # ha!e to press is %SX5$Y"( # ha!e been following
your instructions step by step and # was wondering if # did anything incorrect or if you could help me figure this
out some other way" 1han$ youG
admin < u&ust Cth- 06/3 at /:3C *m
*i 5scar
#t re?uires a lot more information than can be pro!ided in the comments of a blog post since each situation is
different" #f you want to a!ail me of my ser!ices, you can clic$ the %/561A/1 M@( lin$ in the right column and
we can ma$e the necessary arrangements" #t is not free :this post is the free !ersion, beyond that, # charge
money;"
1here are other resources for help at this blog in the posts on hard dis$s and data reco!ery" <ou can see some
of my public assistance posts at the forums on bleepingcomputer"com :my username is James Litten there;" And
there are the forums for 1est&is$ at httpD--forum"cgsecurity"org-php993-
James
2n!ision,orce:2n!ision ,orce:2n!ision,orce scam; < u&ust //th- 06/3 at A:6? am
*ello, merely desired to inform you, firstly, really nice post, secondly, @n!ision7orce can be a scamG
$eave a Res*onse
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