Improving Your Data Center Design

BICSI 002, Data Center Design and

Implementation Best Practices
Greg Sherry RCDD,NTS,WD, DCEP
General Manager for DC Professional Development
Past European Director for BICSI

What is availability and the impact of
downtime

The BICSI method for selecting a data
center design class for availability

An overview of BICSI 002 contents

Contents
Amount of time
over a specific period
that an item is
able to perform
its intended function
Availability

Planned Events

Unplanned Events
Elements Affecting Availability
Targeted Availability
(%)
< 99.0
99 to 99.9
99.9 to 99.99
99.99 to 99.999
99.999 to 99.9999
Availability in Data Centers
Allowable Maximum
Yearly Downtime
(Minutes)
> 5000
500 5000
50 500
5 50
0.5 5.0
Lost Revenue

Idle Labor

Recovery Costs

Cost of Downtime
Business Application
Estimated Cost
(per Minute)
Supply Chain Management $11,000
E-Commerce $10,000
Customer Service $3,700
ATM/POS/EFT $3,500
Financial Management $1,500
Human Capital Management $1,000
Messaging $1,000
Infrastructure $700
Cost of Down Time


Around 200 minutes
Resolution Time Per Outage
What is availability and the impact of
downtime

The BICSI method for selecting a data
center design class

An overview of BICSI 002 contents

Contents
Class 0: Single path but lacking alternate
power, UPS or earthing
Class 1: Single path
Class 2: Single path with redundant
components
Class 3: Concurrently maintainable &
operable
Class 4: Fault tolerant
BICSI DC Design Classes
Class
Why Selection is Critical

Downtime Cost
Data Center Cost
Determining BICSI DC Class
1. Determine how much downtime per year that will be
allowed for maintenance.
Operational level
Annual planned maintenance
shutdown (hours)
0 > 400
1 100-400
2 50-99
3 0-49
4 0
Determining BICSI DC Class
2. Determine maximum allowable
(unplanned) downtime
Allowable maximum annual downtime (minutes)
(Availability as %)
Operational
level
(from previous)
>5000
(> 99%)
500 5000
(99% >
99.9%)
50 500
(99.9% >
99.99%)
5 50
(99.99% >
99.999%)
0.5 5.0
(99.999% >
99.9999%)
Level 0 0 0 1 2 2
Level 1 0 1 1 2 3
Level 2 1 1 2 2 3
Level 3 2 2 2 3 4
Level 4 2 3 3 4 4
Determining BICSI Availability
Class
3. Determine the impact of downtime event on
operations
Impact of
Downtime
Operational Availability Level (from previous)
0 1 2 3 4
Enterprise-
wide
Class F1 Class F2 Class F3 Class F4 Class F4
Multiregional Class F1 Class F2 Class F3 Class F3 Class F4
Regional Class F1 Class F2 Class F2 Class F3 Class F3
Local Class F0 Class F1 Class F2 Class F3 Class F3
Sub-local Class F0 Class F0 Class F1 Class F2 Class F2
Class 1 Example
Class 4 Example
What is availability and the impact of
downtime

The BICSI method for selecting a data
center design class

An overview of BICSI 002 contents
Contents
BICSI 002-2011
Data Center Design and Implementation
Best Practices
More than just cabling
Expands on requirements
from other standards
Covers additional topics
not within other standards
Who Developed the Standard?
Architects
Engineers
Security & fire
professionals
Telecom & IT
experts
Insurance risk
assessors
Consultants &
project managers
Manufacturers

ISO/IEC: 11801, 24764
CENELEC: EN 50173, 50174
TIA: 942, 568C, 569B,
NFPA: 70 (NEC

), 75
ASHRAE: Datacom and Data Center
IEEE: 493, 1100 (Gold and Emerald
Books)
Compatibility
BICSI-002
A Comprehensive Standard
Space Planning
Power Systems
Cooling Capacity
DC support space adjacencies like:
Operations center
Helpdesk
Loading dock
Space Adjacencies Staff And
Materials
SECURITY
CRITICAL ENVIRONMENTS /
DATA CENTER
UPS, BATTERY &
D.C. SYSTEMS
SERVICE
ENTRANCE
NORMAL &
EMERGENCY
SWITCHGEAR
CHILLERS,
WATER
TREATMENT,
HVAC &
PUMPING
SYSTEMS
NON-SECURE
DOCK
GENERAL
OFFICE
NON-SECURE
NOC
ENGINEERING
MAINTENANCE
OFFICE
SECURE
DOCK
PARTS & TOOL
STORAGE
CHEMICAL &
PAINT
STORAGE
NETWORK LAB
& REPAIR
PRINT
NON-SECURE
STORAGE
VENDOR
SECURE
STORAGE
VENDOR
OFFICES
STAGING &
ASSEMBLY
IT SECURE
STORAGE
SECURE IT-ONLY CIRCULATION
PRINT
STAGING
SOFTWARE
LIBRARY
POP
PRINT / PAPER
STORAGE
TAPE
LIBRARY
SECURE FACILITIES CIRCULATION
SECURITY
PRINT
DISTRIBUTION
SECURE
LOADING
DOCK
Site Selection
Utilities & Access
Adjacent
Properties
Regulations
Natural
Environment
Design Concepts
Building Elements
Loadings
Building & Structural
Electrical
Standby Power
Systems
UPS
Power Monitoring
Bonding & Earthing
Cooling & Mechanical
Environmental Conditions
Thermal Management
Mechanical Equipment
Risk & Threat Assessment
Surveillance, Detection & Alarms
Access Control
Operations
Security & Fire Protection
Carrier Equip &
Demarcation
Access
Providers
Equipment
Distribution Area
Interconnect
Active Equipment
Offices, Operations
Center, Support
Rooms
Carrier Equip &
Demarcation
Main Distribution
Area
Main Cross-Connect &
optional Horizontal
Cross-Connect
Zone Distribution
Area
Interconnect
Primary Entrance Room
Access
Providers
Access
Providers
Access
Providers
Secondary Entrance Room
Equipment
Distribution Area
Interconnect
Active Equipment
Equipment
Distribution Area
Interconnect
Active Equipment
Equipment
Distribution Area
Interconnect
Active Equipment
Horizontal
Cabling
Telecom Room
Horizontal Cross-Connect
Active Equipment
Horizontal
Cabling
Backbone
Cabling
Backbone
Cabling
Backbone
Cabling
Backbone
Cabling
Horizontal Distribution
Area
Horizontal Cross-Connect
Horizontal Distribution
Area
Horizontal Cross-Connect
Horizontal
Cabling
Horizontal Cabling
Horizontal Cabling
Horizontal
Cabling
Telecommunications
Infrastructure &
Redundancy
Pathways &
Spaces
Cabling Media
Cabinets & Racks
Administration
Information Technology
Disaster Recovery
Computer Room
Layout
Mirroring
Operations
Zone
Distribution
Area
Cross-Connect and
Network Core
MDA/HDA
Cross-Connect and
Network Core
MDA/HDA
Zone
Distribution
Area
Commissioning
Building Automation
Systems
Maintenance
Other Topics
Summary
Covered availability and the impact of
downtime

Showed the BICSI method for
selecting a data center design class

Provided an overview of BICSI 002



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