As a software provider, your offerings

help your customers run their business

more efficiently and compete more
effectively. Delivered in the cloud, your
products help your customers hold
down capital expenditures while increas-
ing business agility. But customer rela-
tionships never stand still. Over time,
customers seek added value and your
goal is to find ways to deliver it.
One area in which many of your custom-
ers can derive significant value is busi-
ness intelligence (BI). Powerful business
intelligence can deliver the insights your
customers need to spot trends, improve
operations, understand consumer needs,
and make informed decisions that sup-
port their business strategy. Business
intelligence, however, is a complex,
specialized field and building such
functionality into your offerings can
mean a lengthy development effort that
requires substantial time, human capital,
and financial resources.
This is where SAP can help. SAP makes
it possible for you to incorporate power-
ful BI content such as reports and dash-
boards into your own solutions by using
the SAP BusinessObjects Business
Intelligence platform. You implement the
platform in your own data center, and
SAP assists you with the initial integration
effort. The result is a flexible, scalable
information infrastructure for delivering
powerful BI content to your customers
in the form of dashboards, reports, inter-
active analysis, and data exploration
tools. This content provides your cus-
tomers with actionable insight into the
processes and data that your solutions
support. Ultimately, this helps you in-
crease the value of your offerings as
well as the value of your customer
relationships.
Comprehensive Business
Intelligence at Low Cost
By deploying the SAP BusinessObjects
BI platform you can deliver powerful BI
functionality to your customers at a much
lower cost than developing and main-
taining your own proprietary reporting
tools. Whats more, the platform is built
on a service-oriented architecture that
supports multitenant cloud deployments,
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SAP Solution Brief
SAP BusinessObjects BI Solutions
SAP BusinessObjects
BI PLATFORM FOR CLOUD VENDORS
DELIVER THE BEST IN BUSINESS
INTELLIGENCE TO YOUR CUSTOMERS
Figure: Comprehensive Platform for Business Intelligence
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Built-in software
development kits
and engines
Core platform
services
Interactive
analysis engine
Reporting
engine
tors key insights into peak system
loads, processing efficiency, and usage
patterns so that you can monitor and
properly configure your BI deployment
for optimal performance.
Youll also find that the SAP
BusinessObjects BI platform supports
quick and flexible delivery of BI content
to your customers. For example, the
platform includes application program-
ming interfaces (APIs) that enable you
to customize user interfaces and work-
flows to meet unique customer require-
ments. It also comes with tools and
best practices that help your adminis-
trators manage customer accounts,
reports, and other BI content. Mean-
while, self-service tools empower
your customers to manage their own
accounts, thus alleviating demand on
your staff and helping to minimize admin-
istrative costs. All of these features
make it easier for you to quickly on-
board new customers and manage
relationships over time so that you can
grow your business and maximize your
revenue.
enabling you to serve a wide range of
customers on a single platform while
providing data security and privacy.
With a comprehensive set of BI tools at
your disposal, you can extend powerful
BI functionality to any of your customers
for any of your offerings in any environ-
ment quickly and efficiently. Whether
your customers need standard reports,
ad hoc queries and analyses, or visual-
izations and dashboards, the SAP
BusinessObjects BI platform enables
you to deliver what your customers
demand.
The platform is also designed to support
ongoing growth. It accommodates an
increasing number of users and can
process a growing volume of data while
maintaining high performance. The plat-
forms near-linear scalability has been
demonstrated in published benchmarks
and in numerous deployments with user
bases greater than 20,000. One bench-
mark, in fact, shows the platform sup-
porting 7,000 concurrent active users,
which is equivalent to the requirements
of a deployment serving a much larger
population of named users.
1
In the end,
your organization can rest assured that
the SAP BusinessObjects BI platform
delivers the robust, scalable functional-
ity you need as you grow your organi-
zation and add customers over time.
Deployment, Management, and
Delivery Without Headaches
The SAP BusinessObjects BI platform
helps you get your BI infrastructure
up and running quickly and efficiently,
giving you more time to respond to
ever-changing business requirements.
The platform supports global, multilin-
gual deployments and heterogeneous
environments running mixed operating
systems, including HP-UX, IBM AIX,
Microsoft Windows Server, Red Hat
Linux, Sun Solaris, and SUSE Linux.
It also supports a broad range of appli-
cation servers and databases, so it fits
right into your existing IT infrastructure
with minimal changes. Equally important,
the platform supports data- and content-
level security for multitenant environ-
ments whether you decide to colocate
customer data or isolate it in dedicated
data stores.
Once youre up and running, the SAP
BusinessObjects BI platform uses
advanced technology to optimize per-
formance and help ensure high-volume
throughput without compromising re-
sponse times. For example, caching
services and built-in load balancing help
cut response time and reduce usage of
network resources. This enables you to
generate significantly more reports
through adaptive data sharing. Addi-
tionally, the platform gives administra-
Incorporate powerful BI
content into your own
solutions using the SAP
BusinessObjects Business
Intelligence platform. The
result is a flexible, scalable
information infrastructure
for delivering powerful BI
content to your customers.
The SAP BusinessObjects BI
platform is built on a service-
oriented architecture that
supports multitenant cloud
deployments, enabling you
to serve a wide range of
customers on a single plat-
form while providing data
security and privacy.
1. Measuring Performance for Enterprise Business Intelligence, Winter Corporation, 2009.
As your customers become accus-
tomed to the insights you enable
through your solutions, youll be able
to respond to future demand by quickly
adding new services and content as
needed. For example, automated life-
cycle management tools allow you to
modify, reconfigure, or upgrade your
deployment. This gives you greater
flexibility to move from development
to test to production servers. You can
also move specific parts of your deploy-
ment to different physical servers located
within the same server farm or to a totally
different data center or geographic area.
Flexibility You Can Build On
As your own product suite grows and
your customer relationships deepen,
you may want to extend BI functionality
to your customers beyond the context
you originally intended. The SAP
BusinessObjects BI platform gives
you the flexibility to expand the reach
of BI content to whatever applications,
services, and tools you deliver to your
customers.
In addition, the BI platform provides
you with full-featured software develop-
ment kits (SDKs) to build applications
that extend your BI investment wherever
needed. Whether for authentication,
authorization, scheduling, content dis-
play, ad hoc query, or server adminis-
tration, the SAP BusinessObjects BI
platform delivers functionality via SDKs
directly in any .NET or Java application.
The platform also offers a comprehen-
sive set of Web services that expose
BI functionality as platform-agnostic
interfaces for integration into whatever
application or services you deliver to
your customers.
Value for You, Value for Your
Customers
By adopting the SAP BusinessObjects
BI platform, you can quickly enhance
the value of your own cloud software
offerings for your customers. With timely
business intelligence, your customers
can make better decisions, faster. They
can increase their own business agility
by spotting trends and taking action to
improve business performance.
Whats more, the SAP BusinessObjects
BI platform is based on a flexible infor-
mation infrastructure that performs well
even under the most demanding condi-
tions. This means that the platform has
the scalability you need to serve an ever-
growing customer base. In the end, you
can offer your customers significant
insights into your software insights
that help increase the value of your
own offerings so that you can extend
and increase the value of your customer
relationships.
For More Information
To learn more about how your company
can use the SAP BusinessObjects BI
platform to add value to your offerings
and build stronger customer relationships,
contact your SAP representative or visit
us online at www.sap.com/ecosystem
/partners/partnerwithsap/oem.
The SAP BusinessObjects
BI platform uses advanced
technology to optimize per-
formance and help ensure
high-volume throughput with-
out compromising response
times.
QUICK FACTS
www.sap.com/ecosystem
/partners/partnerwithsap
/oem
50 102 241 (10/10)
2010 SAP AG. All rights reserved.
SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign,
SAP BusinessObjects Explorer, and other SAP products and services
mentioned herein as well as their respective logos are trademarks or
registered trademarks of SAP AG in Germany and other countries.
Business Objects and the Business Objects logo, BusinessObjects,
Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius,
and other Business Objects products and services mentioned
herein as well as their respective logos are trademarks or registered
trademarks of Business Objects Software Ltd. in the United States
and in other countries.
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These materials are subject to change without notice. These materials
are provided by SAP AG and its a liated companies (SAP Group)
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respect to the materials. The only warranties for SAP Group products
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herein should be construed as constituting an additional warranty.
Summary
The SAP BusinessObjects Business Intelligence platform is a flexible, scalable information
infrastructure with a comprehensive set of business intelligence (BI) tools. Used in conjunction
with your own cloud-based software offerings, this platform empowers your customers to uncover
insights and make more effective business decisions. This helps to increase the value of the
software you deliver.
Business Challenges
Deliver timely, accurate decision-making insight to your customers
Develop a flexible, scalable information infrastructure to support robust BI for a growing
customer base
Increase the value of your existing offerings
Key Features
Comprehensive BI Deliver BI functionality to your customers at a much lower cost than
developing your own tools
Support for multitenant environments Serve multiple customers on a single platform
while supporting data privacy and security
Infrastructure management Configure, manage, secure, and control your entire BI
infrastructure from a central location
Delivery Quickly on-board new customers and deliver a customized BI experience
Scalability and performance Accommodate more customers and process a growing
volume of data through a service-oriented architecture
Integration with heterogeneous environments Expand the reach of BI by accessing,
interacting with, and analyzing data regardless of format or location
Business Benets
Better-informed decision-making capabilities for your customers thanks to timely BI
Increased value for the software you deliver due to insights your customers glean from
the processes your software supports and the data it generates
Improved business agility for your customers resulting from BI they can act on to seize
opportunities and improve business performance
Scalability to help you grow based on a flexible information infrastructure that maintains
high performance under the most demanding conditions
For More Information
To learn more about SAP BusinessObjects business intelligence solutions, visit
our Web site at www.sap.com/ecosystem/partners/partnerwithsap/oem.