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Installation and Reference guide

HP OpenView Operations Integration for HP Systems Insight Manager

Administrator’s Reference for HP OpenView Operations for Unix

Version : 01.20

Part number:

First edition: December 2006

Reference for HP OpenView Operations for Unix Version : 01.20 Part number: First edition: December 2006

Legal and notice information

© Co pyrig ht 2 006 H ewl et t -Pa cka rd D eve l opment Co mpa ny, L. P.

Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and tness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information, which is protected by copyright. No part of this document may be photocopied, reproduced, or translated into another langu age without the prior written consent of Hewlett-Packard. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Hewlett-Packard Company products are set forth in the express limited warranty statements for such products. Nothing herein should be construed as constituting an additional warranty.

Microsoft and Windows® are U.S. registered trademarks of Microsoft Corporation.

Linux is a U.S. registered trademark of Linus Torvalds.

UNIX® is a registered trademark of The Open Group.

Java is a US trademark of Sun Microsystems, Inc.

RedHat Linux are trademarks of Red Hat, Inc.

Contents

About this guide

7

Intended audience

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7

Related documentation

Typographical conventions and symbols

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HP technical support

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HP-authorized reseller

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Helpful websites .

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1 HP Systems Insight Manager

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Overview .

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11

Features

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. Insight Management Agents

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11

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2 HP OpenView Operations Integration for HP Systems Insight Manager

Overview

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13

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. Fe a t u res a n d fu n ct io n a l i t y .

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13

3 Installing HP SIM Integration

Prerequisites

. Hardware Requirements Software Requirements

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Verifying Installation

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15

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Installing HP SIM Integration

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17

Using the swinstall Command

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Using swinstall GUI on HP-UX

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. Installed File Locations

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21

4 Con guring HP SIM Integration

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Overview

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23

Using the HP SIM Integration Functions

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23

Installing the OVO Agent on Nodes

. Assigning Nodes to the HP SIM Integration Node Groups

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. Assigning HP SIM Integration User Responsibilities

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Con guring the OVO Agent for a Non-root User

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24

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Adding IM Agent Node to IM Agent-Win Node Group

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Distributing Commands on the HP SIM or IM Agent Nodes

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. Providing Access to HP SIM Integration Applications

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29

Obtaining HP Systems Insight Manager CMS Credentials

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Setting Up Service Discovery

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. Installing HP SIM Integration Service Discovery Templates on the OVOU Management Server

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34

Con guring the HP SIM Integration to Forward HP SIM Events Starting Event Listener on HP SIM Management Server

. Con guring Event Forwarding from HP SIM to OVOU - Default

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35

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Con guring Event Forwarding from HP SIM to OVOU - Custom

 

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Con guring Bi-directional Event Acknowledgement/Clearing

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Con guring Event Acknowledgement from HP SIM to OVOU - Default

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Con guring Event Acknowledgement from HP SIM to OVOU - Custom

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Con guring Event Clearing from OVOU to HP SIM

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Installing HP SIM Integration Event Acknowledge/Clear Template on the OVO Management Server 41

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. Re-con guring HP SIM Integration to Forward HP SIM Events

Deploying Templates on the HP SIM Integration Nodes

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43

44

5 Using HP SIM Integration

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47

Using HP SIM Integration Templates Groups

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47

. Using HP SIM Integration Message Groups

Using Templates .

. Launching the HP SIM Web Portal from the Message Browser

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Assigning the HP SIM Integration Services to Non-default Users

 

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48

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50

Using HP SIM Integration Service Views

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51

HP Systems Insight Manager Service View Insight Management Agents Service View

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52

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Using HP SIM Integration Applications

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54

Using HP Systems Insight Manager Application Group

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55

Using HPSIMInt Utils Application Group

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59

Using Insight Management Agents Application

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Using Insight Manager 7

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63

6 Removing HP SIM Integration

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65

Removing HP SIM Integration Templates from the OVO Managed Nodes

 

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Removing HP SIM Integration Templates from the OVO Management Server Node

 

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Removing HP SIM Integration Components Stopping HP SIM Integration Event Listener

. Deleting the HP SIM Integration Event Forwarding Tasks and Queries

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. Removing Nodes from HP SIM Integration Node groups

Removing HP SIM Integration from Nodes

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Removing HP SIM Integration from the OVO Management Server

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7 Troubleshooting HP SIM Integration

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71

Before you start Troubleshooting

. HP SIM events not arriving on the OVO management server message browser

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Automatic acknowledgement from OVO to HP SIM is not working

 

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HP SIM event details in OVO do not describe the problem adequately

Known Issues

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73

. Operator initiated action or application fails to launch web interface

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Perform/Stop Action option is disabled for messages from monitor templates of HP SIM Integration

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Meaningless HP SIM message in OVO message browser

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74

A Applications

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75

B Templates

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81

C Service Discovery File Locations

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117

Glossary

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121

Index

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123

Figures

1 SD Install - Software Selection

 

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2 Modify User and Responsibilities for Operator

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41

3 Copy of User Prole Hierarchy

 

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4 Assigning prole

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5 Node added to the HP SIM CMS-Win node group

 

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6 Node added to the IM Agent-Win node group

 

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7 Installing commands on a node .

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8 HPSIMInt Utils Application Group

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9 Insight Management Agent Service View .

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10 HP Systems Insight Manager Service View .

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11 Dene Con guration window

 

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12 Output of Start Event Listener Application

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