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Dear Sir/Madam

I just recently graduated from London Metropolitan University with a BA(Hons) Business
Information Technology Management. At presently i work for Micros UK which is an EPOS
solutions provider as a senior Installer. I have an Extensive knowledge and interest in IT and
i have a varied knowledge in IT from System analysis, programming, Network management
and administration. And over the years i have trained myself may other skills in relating to

I am also one of the youngest people in the world to hold an Advance Diploma in IBM
As/400. As presently i am looking for a different challenge and something that going to
challenge my knowledge and put my skill to best use.

I am always willing to learn new things and enjoy a challenge. I am hard working,
enthusiastic, and reliable and also I work well in a team and as well as individually; further
more I look forward to any opportunities your company can provide where I am able to
develop my skills and experience.

I am enclosing my CV as requested. Should you require any further information, please do

not hesitate to contact me.

I look forward to hearing from you.

Yours sincerely
Rishme Sharma

Rishme Sharma
Mob: 07888238161, Home: 02083506442
No 55, Flat B, Pemberton Road, Harringay, N4 1AX, London

Through my work experience and academic life I have gained skills such as time
management, leadership, decision-making and team working. This includes the ability to
adapt to a changing working environment both academically and professionally. I have very
good written and verbal communication skills. I also have the ability to work under pressure
in order to meet tight deadlines and ensuring at all times the highest quality of work.

Professional Experience

Micros UK (Wembley Stadium)

Position: Senior Installer (Aug 2007- To Date)
 Coaching new users on the system
 EPOS Systems Installation
 Providing IT support during games
 Printing the days transaction reports
 Network Installation and Administration
 VB.Net System Design Implementation
 Network & System Trouble shooting

Agora Solutions (Emirates Stadium)

Position: IT Support ( Jan 2006- Jul 2007)
 Providing training to new staff in the EPOS system
 EPOS system trouble shooting and providing It Support during Events
 Processing transaction reports
 EPOS software Installation and configuration

Sainsbury (Fortess Road)

Position: Supervisor (Nov 2004 – To Date)
 Working in a team Environment
 Development of supervisory skills
 Handle cash, checks and sensitive documents while maintaining
 Ensure all offices are locked after nightly deliveries are completed.
 Customer Relationship
 lead and motivate colleagues

HelloCorp (Pvt.) Ltd

Position: CSA Team Lead (Dec 2002 - Aug 2004)
 Dealt With Customers From USA, UK and Australia
 Team Lead for Australian Marryatt Project
 Script Building
 Team Motivation

SIS Technologies (Pvt.) Ltd
Position: Administrator/Network Engineer - Sep 2004

 Administrator of SIS Internet Café

 Network Design
 Network Monitoring, Management and Troubleshooting
 PC Troubleshooting – Hardware and Software
 Installed The Local Are Network Ground Up
 Connecting to WAN Eagles Lanka (Pvt.) Ltd.

Eagles (Pvt.) Ltd.

Position: IT Executive – (Feb 2000- Dec 2002)

 Looking in to organizations total IT requirements

 Administration of all resources
 Recommending & Purchasing all hardware & Software for the organization
 Trouble Shooting All Hardware & software problems of the organization
 Looking into all telecommunication problems in the organization
 Handling Company Sales
 Looking in to the Customer Quarries and needs
 In charge Of the Company Sales Team and Technical Teams.


2:1 BSc (Hon) Business Information Technology Management

London Metropolitan University (Jan 2009)

Management Accounting, Hardware and Software Information Systems, Quantitative

Methods for IT ,, Programming for Computer Science, Business Applications
Programming, Managing Involvement and Participation, Managing Data
Communications and Networks, Business Data Modeling and Databases, E-Business,
Systems Analysis for Business, Current Issues in Business and IT, Object Oriented
Business Systems, Business Information Systems Development, Strategic Systems
and Knowledge Management, Personnel Management, Essentials of Marketing, Retail
Merchandising and Store Operations

Advance Diploma in IBM AS/400 Programming Techniques,

BITECH (Dec 98 –May 99)

 Introduction & Concepts

 ADT, DB2/400, RPG/400, CL/400, QUERY/400, COBAL/400, SQL/400,
 System Administration & Operations

NCC Diploma In Computing, Singapore Informatics (Apr 2004)
UCLES Diploma In Computing, Singapore Informatics (Apr 2004)

Microsoft Implementing and Supporting Microsoft Windows NT Server Core
Technologies, IDM Computer Studies (Aug 1999)
Microsoft Administering Microsoft Windows NT 4.0, IDM Computer Studies (Aug
Mastering Microsoft Visual Basic ver. 6.0 Fundamentals, IDM Computer Studies
(Nov 2000)
Computer Hardware Engineering with Networking, Kentsway Computer training
Center (Dec 1999)

Royal Institute International School of Higher Education

G.C.E Advance Level (2002)
Computer Studies, Physics, Biology, Business Studies and Economics

G.C.E Ordinary Level (1998)

Mathematics, English, Biology, and Computer studies

Hobbies & Interest

Online gaming, video games, reading, cricket, music, movies and

Computer society president
School Sports Captain
School Prefect
School Debate Team
School Championship 3 Years in a Row
2nd Dan Black Belt in karate

References Available On Request