PRIME

PASSOVER
2015

PRE-ARRIVAL PACKAGE

PRE-ARRIVAL PACKAGE

CONTENTS
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GETTING THERE
PERSONAL PREFERENCES
SEDER & PRAYER
RECREATIONAL ACTIVITIES
DISCOVER CALIFORNIA
AMUSEMENT PARKS
SPORTS & FITNESS PROGRAMS
SPA
CHILDRENS PROGRAM
DINING
DEPARTURES

We would be delighted to coordinate private transfers to and

from neighboring airports or locally in the Southern California
area. Estimated travel times from key airports are as follows.
Note that the above travel times are approximations; as this is
Southern California traffic can be a wild card.

Los Angeles
LAX
40 minutes

BURBANK
BUR
40 minutes

AIRPORT MEET & GREET

To the extent we arrange a transfer for you, we will have someone meet you at the baggage claim with a sign
and escort you to your car.

VIP AIRPORT SERVICE

In addition to a regular meet and greet set up with a car transfer, we can offer you VIP airport services in your
origination and destination airport. A special authorized greeter will meet you curbside, streamline check-in, bypass all lines, and whisk you to your gate or airport lounge. The cost of this service is $185 for up to 4 people
+ $50 per additional person.

CAR RENTALS
We can assist you with a rental car, however, since overnight parking charges are so expensive at the hotel we do
not suggest you keep a car for your entire stay.

LUGGAGE
With airport anxieties and lots of families traveling this time of year we strongly recommend shipping your luggage
to the hotel. This will eliminate a lot of frustration and truly ease your travel experience. Often times shipping bags
is even cheaper than paying for airline baggage fees. The Four Seasons will store your bags and have them
delivered to your room.

SHIPPING
If you are interested please ship your bags as follows:
Attach the special baggage tags or labels we will be sending you.
These will have your room number and other important details in order
to ensure prompt and proper delivery to your room.

Please clearly mark the total number of bags you are shipping

on each label (i.e., bag 1 of 4, 2 of 4, etc.)

Let us know that you are shipping your bags and how many

so that we can be ready to receive them.

Ship to:
Four Seasons Hotel Westlake Village
Two Dole Drive
Westlake Village
California 91362
(818) 575-3000

Hold for: Prime Passover

Guest Name: ______________
Room #: ___________________

Luggage handling will be charged $5 per piece one way by the Four Seasons and will be applied to the guest
room folio.

ARRIVING AT THE FOUR SEASONS

On arrival our team and the Four Seasons team will be on hand for a streamlined check-in process. In order to
reduce check-in time, please fill out the attached forms and send them back to us to speed up your check in
process.
Please note that check-in time is 4:00pm and check out time is 11:00am. Of course we will do everything to
have your room ready in time for your arrival. By sending us your flight information we will be able to best pre-allocate a room that will be ready by the time you arrive. However, we cannot guarantee this. If you would like to
guarantee that your room is ready on arrival, especially if you are arriving early, we suggest you pre-register your
room. You can do this by paying a discounted rate for the night before your arrival to ensure early access; rates
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begin at $350 per room.

R O O M
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PERSONAL PREFERENCES

Our aim is to create a tailor made experience for each individual. The best way to do this is to get as
much information as we can about you. The more you share with us the more we can do for you. We
therefore encourage you to fill out the attached preference forms or help us fill it out for you during
our follow up call. We are especially interested to know if you have any allergies or dietary restrictions
in order to anticipate your needs.
Were committed to tailoring your experience and especially your room to your preference. Whether
it is the type of pillow or if you want your electronics disengaged for the holidays we would be delighted to make it special. The more you tell us, the more we can do to anticipate your needs. Thus,
please take time to fill out as many details as you can about your needs and desires.

SEDER & PRAYER

We will be offering an option for guests to pray with an Ashkenaz or a Sephardic minyan. In addition we will have an early Hashkama minyan daily at
7:00am.
We will also have a group Ashkenaz seder and a joint Sephardic Seder.
Please let us know which minyan and seder you prefer to attend.

SEDER PREFERENCES
We know how important it is to have a wonderful family Seder experience and would like to help
orchestrate the perfect one for your family. We would be delighted to set up your Seder table
in the manner you prefer. Please fill out the attached detailed form and let us know if there is
anything else we can do to please everyone. Joint Seders will take place in the hotels ballrooms.
We have a host of private Seder options for a more intimate option.

CHILDRENS PRIZE PROGRAM

We all know Pesach is about our children but sometimes we
focus so much on getting through the Hagadah and the seuda
itself that we relegate child engagement to the Ma Nishtana
and Afikomen. In an effort to get your children more involved
and excited we have developed a fabulous optional program.
We will provide you with a list of age appropriate
questions (and answers) to ask your family during the Seder. We
will also give you Monopoly-style dollars to give each child as
they answer questions correctly. After the 2 nights each child
can use their dollars towards the purchase of a full stock of
prizes. You can choose to have your own private store of prizes for your family or let them come to our general store. Well
have prizes available for children age 2 12. We suggest you
purchase $50 worth of Seder Dollars per child which will cost
you US$25.

PRIVATE SEDERS
For a more intimate Seder experience you may elect to have a private Seder with your family in a
private dining room. If you would like a private dining room and dont already have one confirmed
please contact Jon Arbisfeld at 212-335-0828.
We would be delighted to tailor your private Seder:


PLATING: Our standard Seder service is a la cart where guests can order off of a

premium menu for dinner. Alternatively, we can arrange to serve your family as follows:
Family Style we will serve individual appetizers and soup and put a selection of

all entrees in the center of your family table just like home.
Buffet - we will serve individual appetizers and soup and put a selection of all

entrees on a buffet table in your private dining room.

OTHER PREFERENCES: If you have any other preferences whether it is the type of

haggadah or the vintage of wine, please let us know.

RECREATIONAL
ACTIVITIES

HORSEBACK RIDING
Seeing the countryside from the back of a horse is a refreshing adventure.
Enjoy a leisurely ride as you meander along the trails of Topanga Canyon with
the Santa Monica Mountains as a backdrop. Fpr a scenic ride with an ocean
view, Malibu Riders offers a variety of horseback tours through Agoura Hills,
Malibu Creek, Paramount Ranch and Zuma Canyon.

SURFING LESSONS
Experience for yourself the exhilaration of riding a wave with a professional surf
lesson. One of the best ways to soak up the sun and the California experience
is to explore this exciting area on a surfboard. Please visit the Concierge for
a surf and weather report and for more information about surfboard rentals
and lessons.

PADDLE BOARDING
Experience for yourself the exhilaration of riding a wave with a professional surf
lesson. One of the best ways to soak up the sun and the California experience
is to explore this exciting area on a surfboard. Please visit the Concierge for
a surf and weather report and for more information about surfboard rentals
and lessons.

BYKING & CYCLING

A number of beach-side paths meander through Southern Californias coastal
communities and in the surrounding community of Westlake Village and Thousand Oaks. Bicycle rentals are the perfect way to soak up the sun and get in
some exercise at the same time. Day rentals and recommended biking trails for
beginners and more experienced cyclists can be arranged via the Concierge.

HIKING
The Santa Monica Mountains rise up from the Pacific, creating one of the West
Coasts most beautiful recreation areas. Hiking trails bordered by wildflowers,
sycamore and oak trees cross running streams. Onsite/offsite hikes can be arranged by our fitness experts from the California Health & Longevity Institute.
Malibu Creek State Park offers 15 miles of streamside trails through oak and
sycamore woodlands and chaparral-covered slopes.
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DISCOVER CALIFORNIA

MALIBU
Home to the worlds most famous beaches, perfect for surfing, sailing or just soaking up some
sunshine, the city of Malibu also features local wineries, upscale shopping, trendy boutiques, art
galleries and restaurants.
VENTURA
Featuring world renowned break points for surfers and a bustling marine harbor perfect for boating, sport fishing and spectacular sunset views, the beach-city also boasts an exciting downtown
atmosphere for dining, shopping & live music.
BEACHES
Enjoy access to some of the worlds best beaches, all just a short drive from the Hotel. From some of
the worlds best surfing spots in Ventura to Californias iconic beaches of Malibu and Point Dume,
we can help you plan a day of fun in the sun.
ARTS AND CULTURE
Visit local museums including the al fresco Getty Center Villa and the Ronald Reagan Presidential
Library and Museum. Enjoy live entertainment, Tony-winning Broadway musicals, concerts and more
at the Thousand Oaks Civic Arts Plaza.
SHOPPING
Experience Southern California shopping at its finest, with convenient access to world class shopping centers and malls, such as Camarillo Premium Outlets, The Oaks Shopping, The Promenade
and more.
GOLF
A number of premiere golf courses are located just a short drive from the Hotel. Courses are laid out
among beautiful landscapes with views of the surrounding mountains, creating picturesque settings.
Shotgun tee times and tournaments are available at most courses.

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DISNEYLAND & DISNEYLAND CALIFORNIA

Approx. 1.5 hrs
Enjoy the park that started it all in a recently updated Disneyland that will be fun for everyone in the family.
www.disneyland.com
Ticket Prices
Adults

1 Park
$125

Park Hopper
$175

Children
$115
$155
VIP Fantasmic Seating
$15 per person
$15 per person

VIP Guide - if you have no patience for lines, we can arrange for a VIP guide to escort you
throughout the park to avoid the lines! Youll be amazed at how pleasurable a park can
be with them. Rates begin at $85/hour with a 5 hour minimum plus $100 for a VIP guide and
assistant for up to 8 people.
6 FLAGS MAGIC MOUNTAINS AND HURRICANE HARBOR
Approx. 30 minutes
Guests of all ages will enjoy a day at this 262-acre theme park located in Santa Clarita,
California. With a bounty of thrill rides, roller coasters, family and kids rides, attractions and
more, theres plenty of fun for everyone at Six Flags Magic Mountain, which is also open
year-round . Adjacent to the park is Hurricane Harbor, a Six Flags water park that is open
seasonally.
MB2 KART RACING
Approx. 30 minutes
MB2 Raceway Incorporated provides high performance indoor kart racing and related
entertainment. The racing corporation fuses professionally designed mile road race
circuits, high performance emissions free Italian (go) karts offering racing tournaments and
private events.

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A
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P
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UNIVERSAL STUDIOS HOLLYWOOD

Approx. 30 minutes
Universal combines exhilarating rides with Hollywood flair. Thrilling rides and unique
attractions take you through the history of film like youve never seen.
http://www.universalstudioshollywood.com/
Group Rates available on Sunday, April 20th.
Discounted Group Tickets:

48 inches or higher: $75.60 (reg. $85)

Ages 3- 9 :

Over 48 inches: $75.60 (reg. $85)

Under 48 inches: $68.50 (reg. $76)

Under 2 free

Front of Line Passes: Skip all lines and get priority access to all shows. $139/

person (includes admission)
VIP Guide & Tickets - $349 per person - The VIP Experience is the most exclusive way
to go behind the scenes at the worlds largest movie studio and theme park. Its the ultimate way to visit Universal Studios Hollywood.

Visit actual sound stages where blockbuster movies and TV shows are filmed.

Explore Universals award-winning sound department and enormous prop ware
house.
DODGER STADIUM
Approx. 30 minutes
Since its opening in 1962, Dodger Stadium in Los Angeles Chavez Ravine has been
the official home of the 2013 MLB NL West Champions, the Los Angeles Dodgers. For
baseball game tickets and more information, please visit the Concierge.
BOULDERDASH INDOOR ROCK CLIMBING
Approx. hrs
Boulderdash Indoor Rock Climbing offers rock climbing workouts for the novice and the
big wall ace. Theres fun and challenge for all climbers of all ages. For families, climbing is
one sport where you can truly interact and participate with one another. You wont be
watching from the sidelines! Youre always in the game. No longer do you have to dread
that mundane workout at your fitness club. Climbing is a great full body workout as well
as an exciting recreational activity.

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SPORTING & FITNESS

PROGRAMS

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SPORTING FIELDS
Were building a full basketball court, football field, and constructing our own miniature golf course.
In addition well have volleyball on the beach and plenty of other lawn space for ad-hoc games of
your choice. You may have also noted the celebrity athletes we have signed up to run a football
and basketball camp for you and your children.

POOLS
The Four Seasons pools will have designated uses. One will be a family pool ideal for kids with water
toys and shallow pools. The Adult Only pool is the resorts central pool and a bit more formal in style.

FITNESS PROGRAM
In addition to the extensive Four Seasons gym we will be organizing a large selection of classes both
for men and woman. Enjoy reviewing the list of classes being offered during your Passover stay. A full
schedule appears at the end of this booklet.
We would be delighted to coordinate a private trainer with proper notice. One on One Sessions
are $150 per hour + 20% service charge
If you are interested in participating in one of these activities please fill out the fitness form.
In addition, we offer several off-site programs such as a 10 mile hike or a 5 miles hike to explore the
incredible region.

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SPA

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41,000
28
30
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SQUARE FEET (3809 SQUARE METRES)

SPA TREATMENT ROOMS
FACE AND BODY TREATMENTS
TYPES OF MASSAGES.

Voted one of the top spas in America by Conde Nast Traveler, the SPA AT FOUR SEASONS HOTEL WESTLAKE VILLAGE near Thousand Oaks offers a nurturing retreat.
The spa will remain open throughout your stay and available with an enhanced menu for
the holidays. We have also created a Mother/Daughter Spa Day and Teen package

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CHILDRENS
PROGRAM

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Primes childrens program has been developed by the acclaimed Brenda Pianko for children from
3 months to 18 years old, with over 8 different mini-camps catering to each groups needs. A special
teen room will feature games like pool and foosball as well as supplemental activities like Ultimate, scavenger hunts and even educational lectures. Infants will have special babysitters in an extra quiet area
of the hotel while older children will have a full outdoor playing field all to themselves.
Hours: The camp will run daily from 9:30am 5:00pm with a break for lunch from 12:30pm 2:00pm.
During camp hours Brenda has a jammed packed schedule alternating indoor and outdoor activities,
sports and entertaining shows. She is also offering evening programs on appropriate nights. Most of the
childrens camp counselors are NYU Stern students or recent alum. In addition 10 of Four Seasons kids
camp counselors will be on hand to assist.
Should you have any questions, please feel free to contact Brenda by email at brpianko@gmail.com.
BABYSITTING
For the most part, camp counselors will moonlight as babysitters with the aim to match babysitters with
children they engaged with while in camp.

These babysitters charge $18 hour up to 5 hours to be paid directly to babysitter.

Anything over 5 hours will be considered a Mothers Helper at a rate of $250 per day.

Should you require additional services we can supplement with a local babysitting company

highly recommended by the Four Seasons.
MOTHERS HELPER
If you are looking for a more full-time mothers helper we can certainly arrange that for you, however, they
cannot come from the camp counselor pool for obvious reasons. The cost of a mothers helper is $250
per day. We will need to know your needs before your arrival.

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DINING

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As you know, Prime Passovers approach to dining is unique in that we are offering over six on site dining
venues throughout your stay in addition to remote lunch restaurants on Chol Hamoed. In addition to a
traditional ballroom space three a la cart restaurants will be open every evening for dinner, by reservation
only, with open seating for lunch. Weve also carefully planned meals to avoid repetitious settings and take
advantage of the beautiful outdoors as much as possible.
As restaurants will surely be popular we strongly recommend advanced reservations. Also please note that
while normally restaurants cannot accommodate more than 10 per table we will be able to make certain
exceptions with a pre-set menu. Larger parties, however, will be best served in the main ballroom which will
offer open seating.
Please fill out the attached reservation form to ensure priority seating in restaurants.
Also note that on evenings that are not holidays or Shabbat our main ballroom will have open seating and
feature entertainment at approximately 10:00pm. In addition to dining tables, we will also have theater
style seating for those dining in other restaurants that want to attend a performance after dinner. A separate Viennese dessert buffet will be set up by the ballroom for your convenience.
SUPERVISION
All culinary preparations are under strict rabbinic supervision by Rabbi Elkouby in accordance with the
more stringent Ashkenazic custom. Every meal will offer a selection of non-gebrokts in addition to a vegetarian and healthy option.

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DEPARTURES

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LUGGAGE SHIPMENT
should you wish to ship bags back home we can arrange for a bellman to pick them up. In
order to alleviate last minute pressure we suggest you bring pre-printed labels with your corporate account number on them. Alternatively the Four Seasons concierge team can try to
assist you in getting new forms.

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We look forward to seeing you

at the Four Seasons Westake
Village for Prime Passover!