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Market
Scenarios for Psychology in a Postmodern Age
Steinar Kvale
University of Aarhus
Abstract. Shifting styles of doing psychology reflect assumptions from
the culture at large. In the first section, three cultural metaphors for the
science and profession of psychology are put forththe church, the factory
and the market. The picture they provide of psychology is then contrasted
with the common histories of psychology as a succession of ideas. The
metaphors are thereafter invoked in a discussion of psychology as a
postmodern religious, industrial and commercial collage. What counts in a
postmodern age is less the truth claims of the different psychological
approaches than their marketability. Potentialities of a pragmatic and a
culturally situated psychology are discussed in relation to challenges to
Western psychology today raised by the psychological profession and the
globalization of culture.
Key Words: consumption, history, industry, postmodern, religion
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Medieval
Modern
Postmodern
INSTITUTION:
Church
Factory
Market
THEME:
Salvation
Production
Consumption
KNOWLEDGE:
Revelation
Methodology
Construction
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knowledge: emphasizing revelation, methodology and negotiation, respectively. Religious worship, production and consumption all take place in the
premodern, modern and postmodern ages, but with different dominance in
different epochs.
I shall try to show how these metaphors illustrate presuppositions of
modern psychology, each cultural metaphor involving different discourses of
the relation of human beings to their world. We cannot as psychological
scientists jump outside the cultural tradition we live in; we may, however,
be attentive to the presuppositions we think with and attempt to become
aware of how our cultural pre-understanding influences our research questions and the answers we obtain. In the following brief metaphorical
overview of some of the complex interrelations of psychology and culture, it
will not be feasible to extensively document and argue the many postulates
put forth. A few cases will be discussed at some length; for the remainder
there will be references to literature treating the postulated interactions more
extensively.
The Church Metaphor of Psychology1
Truth inhabits inner man. (St Augustine)
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Subject matter. The soul and its unity with God are the subject matter of
religion. The religious soul was in the modern era replaced by a secularized
psyche and a self, with the relation to God severed. The subject matter for
modern psychology became a self-encapsulated consciousness.
Telos. In religion, life is a striving for unity with God, a quest for salvation
of the soul. In a secular culture where salvation of the soul is replaced by
realization of the self, the humanistic psychologies provided a scientific
legitimation of the worship of the self. The biblical story of the fall and
ultimate redemption became in psychology individualized into theories of
the growth of the self and stages of psychosocial development. In the
psychological liberation of the self, the evil and tragic dimensions of the
human condition disappeared. Although also facing the dark irrational sides
of humankind, the new psychoanalysis remained in line with Enlightenment
rationalism and optimismWhere id was, ego shall become.
Individualizing. A psychological conception of human being originated in
the 4th century after Christ with St Augustines autobiography Confessions
(1952). The God of nature and heaven was moved into man, constructing an
inner person of contemplation. Certain knowledge was sought by looking
inwardsthrough introspection and self-reflection. Redemption was sought
through an inner confession to God. Augustine was influenced by Neoplatonic philosophy and defended Christianity against a sceptical philosophy
at the dissolution of the Roman Empire, at a time when the concept
modern first came into use. His argument against the sceptics doubt of
certain knowledge was I reply, If I am mistaken, I exist. A non-existent
being cannot be mistaken, therefore I must exist, if I am mistaken
(Augustine, 1972, p. 460).
A thousand years passed before an Augustinian monk during the Renaissance radicalized the individualizing and interiorizing of mans relation to
God instigated by St Augustine. Martin Luthers Protestantism left human
beings alone with God, to be sought inwards by prayer and by study of the
Holy Scriptures. In Protestantism, people were set free from confession and
the absolution of their sins by the church and left to their own inner
conscience and free will. The very term psychology was coined in the 16th
century, and the Protestant line of individualization came to dominate the
Enlightenment psychology developed in the following centuries.
Styles of inquiry. Theological modes of obtaining knowledge through inner
contemplation and exegesis of sacred texts were carried over into introspectionism and psychotherapy. Augustines quest for certain inner truth, by
contemplating on how the inner states of consciousness appeared to the
introspecting observer, was systematized in the introspective psychologies of
Wundt and Titchener. The theologians elaborate exegesis of the parables of
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the Holy Scriptures were taken over in Freuds The Interpretation of Dreams
(1900/1953).
Modern psychotherapy was preceded by the Christian confession. To St
Augustine and Luther there was an individual inner dialogue and inner
confession to God, whereas the Catholic Church had institutionalized a
confession to a priest. In 1215 ce the Fourth Lateran Council required all
Christians to confess their sins annually, with a medical model in mind:
The confessor should be direct and careful in the manner of experienced
physicians . . . diligently inquiring about the circumstances of the sin and
the sinner, whereby he can learn what sort of advice to offer and what
remedies to employ, making diverse attempts to heal the ailing person.
(quoted from Jonsen & Toulmin, 1989, p. 46)
In church the topic of the confession is the confessants soul; in psychoanalysis the topic of the therapy is the analysands psyche. There are in both
instances a sympathetic listener and an examining questioner, quasianonymously hidden behind a curtain or seated behind the patient on the
couch. With a guarantee of anonymity, the confessing parishioner or patient
recounts his or her sins and guilt, anxieties and worries. The confessing
person receives relief through the priests absolution, and the therapeutic
patient receives relief through reacting out his or her feelings in relationship
to the therapist. The affinity of the new cathartic cure to the Roman Catholic
confession, mentioned in passing by Freud and Breuer in Studies of Hysteria
(Freud, 1895/1955, pp. 212, 282), was hardly followed up within the
psychoanalytic tradition.
In instruction manuals for Catholic confessors, one finds recommendations that the confessants examine their thoughts, including the content of
their dreams, and recount everything, however trivial and insignificant it
may appear (see Foucault, 1998, in particular pp. 2021). Centuries later we
rediscover such instructions in psychoanalysis; here the patient is asked to
recount his or her dreams and free associations and follow the golden rule of
psychoanalysis to say everything which comes to mind, however insignificant and repulsive it may be to conscious thought. The Catholic ritual of
confession with its catharsis could lead to a close personal relation of
penitent and priest, involving sympathy, love, lust and power, with the
danger of transgression, themes addressed again as transference and countertransference relations in psychoanalytic therapy (see Webster, 1996).
The yearly confession, where a church-appointed judge listened to the
culprits self-diagnosis, instigated self-reflection and the social construction
of an internal space: The new confessional order relocated penance from the
outer into inner space; it compelled each soul to create this new space with
itself, and to create it according to architectural rules laid down in Church
law (Illich, 1982, p. 154). Modern psychology followed up the confessional
interiorization of the soul and the privatization of the self, refurnishing the
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Modern industrial production splits the work of the skilled craftsman into
separate manual and mental skills. The workers of the new factories were
left to carry out fragmented repetitive movements. The management, for
whom the workers were mechanical bodies without souls, did the planning
of work. Industrial workers were uprooted from the tight-knit unity of the
medieval community and isolated in rationally planned factories. The
modern person was further individualized by the liberal economy loosening
feudal bonds; now everyone became the architect of his or her own fortunes
in an individual struggle for survival in the free market. The Protestant ethic
of hard work and saving was in line with the demands on workers from the
new capitalism.
General factorypsychology correspondence. The fragmented and monotonous situation of the industrial worker, devoid of meaning and influence,
embodied by the repetitious mechanical behaviour at the assembly line,
provides a model for the early psychologists laboratory studies of human
activity. In the present perspective, and contrary to frequent laments that
psychology gives an artificial, mechanical view of humanity, laboratory
psychology has, albeit in a scientifically disguised form, produced a valid
picture of human life in a modern industrial society.
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for each operation must be written out stating in detail just how each
operation on every piece of work is to be done and the time requried to do it
(F.W. Taylor, 1903/1947, p. 65). The scientific management aimed at a
clearcut and novel division of mental and manual labour in the workshops,
where all possible mental work should be removed from the workshops and
centred in the planning departement: There is no question that the cost of
production is lowered by separating the work of planning and the brain work
as much as possible from the manual labor (F.W. Taylor, 1903/1947,
p. 121; see also Bravermanns [1974] discussion of the degradation of work
in scientific management).
The workers protests against the scientific management of their work led
in 1912 to Congressional hearings to investigate Taylors shop management.
The behaviourism John B. Watson founded in this period came to reflect the
goals, conceptualizations and methods of Taylors human engineering, albeit
with natural science rather than industrial efficiency as legitimation. To
Watson (1914), Psychology as the behaviorist views it is a purely objective
branch of natural science. Its theoretical goal is the prediction and control of
behavior (p. 1). In line with Taylors human engineering, behaviourism
moved the brain work away from their subjects activity in order to
objectively control and predict their subjects behaviour. The mental thinking and planning parts of work were left to the engineers and the behavioural
experimentalists. There is a common quantification and timing of the motor
movements of the industrial workers and experimental subjects, who were
uprooted from their cultural contexts and planted into strictly controlled
factories and experimental laboratories.
When Ebbinghaus in 1885 instigated the natural science study of the
higher mental processes with experiments on learning and remembering
nonsense syllables, he also instigated what may be termed the assembly line
paradigm of psychological research. Remembering was studied by learning
lists of nonsense syllables by rote, at a prescribed speed, and by measuring
the time saved when relearning the same lists. The lived meaningful world
of the subject was split into isolated fragments, with experimental manipulation counteracting possibilities of creating meaning from the situation. In the
subsequent pursuit of a natural scientific psychology, the meaning of what is
learned and its cultural context became sources of error.
The strict scientific management of the workers behaviour has for
some time been outdated within industry. Human engineering was from the
1930s on replaced by, or supplemented with, human relations management,
where workers experiences, feelings and self-worth were regarded as
important for their productive efficiency. The themes raised by the new
technological humanism of industry became manifested in the many group
studies of the new social psychology and by mid-century also in humanistic
psychologies.
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No psychology for which this book, i.e. the most tangible and accessible
part of history, remains closed can become a real science with a genuine
content. (Marx, 1964, pp. 163164)
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Telos. The market has today replaced the church and industry as the main
force in the shaping of cultural values. The Protestant work ethic of
discipline and savingof energy, of time and of moneyhas today been
replaced by a psychology of wish gratification and indulgence. Reality and
identity appear as socially constructed and reconstructed with consumer
products, with a planned obsolescence built into the commodities purchased.
The meaning of life is found in consumption; what matters is to express,
design and redesign your self at the pace of the market. An insecure self
emptied through a loss of tradition and social bonds is now saturated by
consumer goods and commodified experiences in a perpetual identity
shopping. In a photo-collage by Barbara Kruger, St Augustines argument
against the sceptics If I am mistaken, I exist has become I shop, therefore
I am.
Key psychologies. Therapy and marketing have been key venues of psychology in the consumer age, an epoch also referred to as a therapeutic culture.
The humanist therapists followed Freuds approach of listening to and
conversing with their patients, but dismissed classical psychoanalysis as too
authoritarian. For the psychoanalysts, their patients were sick persons to be
cured; they had delusions regarding their outer reality as well as their inner
selves. For the new anti-authoritarian therapists, their patients became clients
and consumers. To the client-centred therapists, the client was the ultimate
authoritythe customer is always right.
Humanistic psychology is in some respects close to a consumer ideology
with its promotion of spontaneity, of living out fantasies and desires, and
with individual self-actualization as the goal of life. Also the different
approach of a social constructionist psychology, with its emphasis on the
social construction of a fluid self through conversations and narratives,
comes in some respects close to an ideology promising consumers the
freedom of constructing their own identities and worlds freed of the ties of
family and tradition, saturating their selves through commodified experiences and fashion-designed lifestyles, providing narratives for creating and
re-creating their selves through an incessant purchase of commodities.
Today, marketing is the field where Watsons scientific goal of prediction
and control of the behaviour of others has become a billion-dollar industry.
Pioneered by Watsons work as a marketing executive in the 1920s, and
followed up by more subtle humanistic approaches, psychology has provided concepts and techniques for the prediction and control of consumer
behaviour through marketing and advertising. Idiosyncratic meanings and
cultural variations, which were abhorrent to the rational planning of human
engineers and administrators, as well as to behaviourist scientists, are the
very themes for the managers of a market-sensitive responsive capitalism.
With sophisticated psychological techniques they search out new market
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of religion. I believe that if the doors to religion are again opened, systematic
textual studies may find a closer correspondence of the images of humanity
in European and American psychology to Christian thoughtfrom St
Augustine to the current multitude of religious sects in North Americathan
to the history of philosophy. In particular, it may be worthwhile to
investigate the social construction of the reflecting inner self of modern
psychology in relation to the social constructions of a reflective inner self
and an interior mental space in the confessional booths of late medieval age,
preceding the more often evoked philosophy of Descartes.
A natural science psychology mythology of natural science. Treating the
history of industry as the context for development of behaviourist and
cognitive psychology falls outside the insider story referring to the natural
sciences, in particular physics, as the model for the new scientific psychology. The psychological science narrative has been taken from the speculations of positivist philosophers about the natural sciences. In their story,
experimentation and quantification were the major criteria of scientific
method. Somehow overlooked in the psychological natural science narrative
was chemistry, where the qualitative analysis of components of a substance
is as fundamental as their subsequent quantitative analysis, and also
Darwins qualitative descriptions of the evolution of species. Changes in
physics throughout the 20th century hardly penetrated the walls of the
psychological laboratories (see, e.g., Brandt, 1973). It remained for anthropologists to open the doors to the natural science laboratories and to
empirically observe research behaviour totally differently from the formal
method bureaucracies depicted in the social science textbooks. On the basis
of his own empirical studies of laboratory life (Latour & Woolgar, 1979), as
well as newer social studies of science, Latour (2000) depicts the ruling
social science conceptions of the natural sciences as simply a comedy of
errors.
The borrowed philosophical feathers of humanistic psychology. The new
American humanistic psychologies sought their legitimation in European
phenomenological and existential philosophies. More often than not their
conceptions of phenomenology and existentialism were superficial and
selective. Humanistic psychologies came close to a religion lite, focusing
on the good and on the growth potentials of life, dismissing existential
anxiety and dread as too pessimistically European. With an amplified
Enlightenment optimism, humanistic psychologists sought to substitute the
evil and dark sides of human life with the good and sunny sides.
Pointing out correspondences to the church, the factory and the market does
not invalidate the findings and practices of psychology, nor does it reduce
psychology to nothing but religious ideology, industrial manipulation or
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exploitation of consumer desires. The way out is not to de-situate psychology by attempts to eliminate cultural traces of religion, industry and
consumption in psychology. Rather than regarding such metaphors as some
disturbing cultural noise for an autonomous psychological science, we may
seek to become aware of the metaphors we as psychologists live by, and
reflect on how they influence our scientific and professional activities. The
truth of modern psychology has been in its presentation, albeit unreflectively, of the religious, productive and consummatory domains of the
human condition.
Psychology as a Postmodern Religious, Industrial and
Commerical Collage
I shall now turn to the position of psychology in the postmodern condition.
In the first part I speculate on how the metaphors of the church, the factory
and the market enter into a postmodern collage under the reign of the
market. The unification of psychology, which was earlier sought in the true
nature of the psyche, to be provided by the natural scientific method, is today
left to the market. I shall conclude by searching for potentialities of a
pragmatic and a culturally situated psychology through addressing challenges to a psychological science from the psychological profession and the
globalization of culture in a postmodern condition.
Psychology between the Cathedral and the Marketplace
In the discourse of todays financial backers of research . . . scientists . . .
are purchased not to find truth, but to augment power. (Lyotard,
1979/1984)
In previous epochs the religious, the industrial and the market metaphors for
the relations of human beings to their world would be regarded as incompatible. Thus the founding of psychology as an experimental natural science
was seen as a threat to religion. As late as the end of the 19th century the
Cambridge University Senate rejected the establishment of a psychophysics
laboratory, on the grounds that it would insult religion by putting the human
soul in a pair of scales (quoted in Hudson, 1973, p. 100). Today earlier
incompatible discourses may amalgate into a psychology as a lively postmodern collage, drawing on multiple metaphors of human behaviour,
appearing as a pastiche of previously incommensurable concepts and techniques (Kvale, 1992). From a market perspective the heterogeneous religious, industrial and commercial metaphors of psychology, to be briefly
re-addressed in what follows, appear as a unity where issues of truth value
are subordinated to market value.
The modern age was characterized by a desacralization of the world,
replacing ancient religion with modern science. With a loss of faith in the
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Enlightenment meta-narrative of emancipation through knowledge and science we see in a postmodern condition a new attention to religion, ranging
from New Age spirituality to fundamentalist movements. Within the social
sciences the religious dimension of human life has been addressed by
politically critical scholars such as Benjamin and Horkheimer of the Frankfurt School (see Gur-Zeev, 1998), and recently by educational researchers
such as Wexler (1996) and Popkewitz (1998). The implications for psychology of a resacralization of the world are twofold. It may entail openness in
psychology towards its own religious history and towards the religious
domain of human life. It may also mean that the need for secular psychological services may be reduced in a culture where some of the professional
tasks the psychologists took over from the priests may again return to the
church.
The industrial metaphor of human beings is still going strong in the prevailing computerization of the mind in cognitive psychology. The earlier
mechanical industrial conceptions of the natural sciences, emphasizing
experimentation and quantification, may, however, recede somewhat with
psychologists exodus to the neurosciences. They will here, in contrast to
their methodology textbooks from psychology, encounter natural scientific
studies of the human brain involving case studies with qualitative descriptions and interpretations.
The market rules psychological conceptions of the human life in a
postmodern society. From a consumption perspective we may discern a
unity in the current fragmented and contradictory field of psychology. The
public image of psychology appears as a Janus head talking with two
tongues. One face presents therapeutic narratives in a colourful language,
providing illuminative insights into the human condition, legitimating a
psychology of human concerns. The other face presents the experimental
statistical research of psychology in a quantitative language, legitimating
psychology as a natural science. The two oppositely directed faces need not
talk to, or listen to, each other; what matters is that the public can hear the
two languages of psychology together providing a public image of a
scientific discipline with a human concern. From a Janus head interpretation,
the hardly commensurable languages of scientific and professional psychology work together to uphold a strong discipline, the one providing the
public with practical relevance and entertaining narratives of human activity,
the other providing a strict scientific legitimacy of the discipline.
The commercial dimension of human life in a capitalist consumer society
goes beyond the markets for therapy and pop psychology to rule academic
conceptions of the nature of psychology as a science as well. Issues such as
whether psychology is a natural science or a human sciencein earlier
periods the topic of heated theoretical controversiesare today simply left
to the market. In The International Handbook of Psychology, published
under the auspices of the International Union of Psychological Science, the
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starting from case studies from professional practice need not be devoid of
conceptual reflection, psychoanalysis is one instance of the knowledge
potentials of therapeutic practice (Kvale, 2003).
Western Psychology in a Global Multicultural World
Be commensurable or disappear. (Lyotard, 1979/1984)
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An alternative mode of globalization would be to open Western psychology to multiple cultural discourses in the postmodern condition, taking
seriously the narratives and morals of other spiritual and material cultures.
This would imply going beyond the factvalue split of modern psychology
and addressing how psychology as a cultural enterprise has served as an,
albeit unacknowledged, moral guide to life in current Western societies.
Psychology then needs to reconsider its own practice, and view its own
theoretical activity as normative from the outset, as argued by Brinkmann (in
press). In this view, a psychological framework is needed that does justice to
the nature of values and morals in human life. This Aristotelean-inspired
endeavour entails a moral ecology where psychology will again become a
moral science.
Developing an intercultural psychology would imply going beyond the
Judeo-Christian individualized stories of human beings and opening the
floor for discourses of non-Western cultures and their indigenous psychologies. An intercultural dialogue may open not only to an understanding of
cultural influences on the science and profession of psychology, but also to
the role psychology today plays in the economic and power structures of
different societies. While such a dialogue across cultures may challenge
some of the presuppositions of psychological knowledge taken for granted in
a Western culture, it may enrich the conversation about what it means to be
human in a global postmodern age.
Notes
1. For the church metaphor, further documentation is provided in particular by
Browning (1987), who analyses the modern psychologies as mixed disciplines of
religious, ethical and scientific languages; see also Bellah (1987), Bertelsen
(2002), Kirschner (1996), Laursen (1999), Leahey (1987), Saugstad (1998),
Srhaug (1996) and Vitz (1994). The epigram is from St Augustine, De Vera
Religione, XXXIX, 72 (quoted in C. Taylor, 1989, p. 129).
2. For the factory metaphor, further documentation can be found in Bravermann
(1974), Bruder (1971), Ellul (1964), Kvale (1976) and Sohn-Rethel (1972).
3. For the market metaphor, further documentation can be found in Cushman
(1995), Jackson Lears (1983), Kvale (1992), Miles (1998) and Wallach &
Wallach (1983).
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