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NGN Information

9
NGN Maintenance
Documentation
- Helping Us With Routine
Maintenance

A Glance at NGN
Maintenance
Documentation
Network
monitoring

Routine Maintenance
Describes how to perform
daily, weekly, and yearly
maintenance

Alarms
Handling

Describes how to handle


alarms

Troubleshooting

Emergency Handling
Describes how to restore
services rapidly in the case of
emergency

Describes how to handle


alarms

Information collection

Describes the performance


counters reported by the
system

Describes how to collect error


information

Parts Replacement

Describes how to adjust data


during device maintenance

Describes how to replace parts

Describes IMS-related
number analyzing
principles

Signaling Analysis
Describes signaling
analyzing principles

Cases
Provides a collection of
typical troubleshooting cases

Failure Cause Guide


Provides information of
failure cause value

Signaling Analysis
Describes signaling
analyzing principles

01

Hardware
maintenance

Configuration Management

Number Analysis

Alarms Handling

Counters

Configuration
modification

Spare Parts
Describes the categories of
spare parts and the substitution
between spare parts

Obtaining
Maintenance Documentation
SoftX3000 V300R010C05
SoftX3000 V300R010C05

SoftX3000 V300R010C06
SoftX3000 V300R010C05

SoftX3000 V300R010C08
SoftX3000 V300R010C05

SoftX3000 V300R010C09
SoftX3000 V300R010C05

Click to download
maintenance
documentation.

Click to download
maintenance
documentation.

Click to download
maintenance
documentation.

Click to download
maintenance
documentation.

Product documentation includes maintenance documents. To obtain the


latest maintenance documents, click the link to product documentation.

02

Use of Maintenance
Documentation
--For Routine Maintenance

I'm a rookie.
Where do I start?

Dont worry.
Answers are all
here.

CPI>Routine
Maintenance
Each task includes
procedural information,
expected results for each
step, and a link to the
troubleshooting information.

I have maintenance
experience. Is there
a simple document
with just guidelines?

Simplified routine
maintenance manual

By day

By week

By month

By
quarter

By year

03

Simplified routine maintenance manual provides


information about routine check items, standards, and
abnormal symptoms. It can be used as a checklist
and is intended for engineers who already have
experience in routine maintenance.

Use of Maintenance
Documentation

-For Troubleshooting

PM: 2200 -- Outgoing call failure

Solved!
AM: 300 Massive connection failure

No matching symptom found?

AM: 8:00 A long night ends.

Tip:
If you find symptoms that are
not in the NGN manuals, please
collect fault information and send
it to Huawei technical support.

04

Use of Maintenance
Documentation
- Parts Replacement

How can I apply for


spare parts?

Questions we may
ask during parts
replacement

Alert! Hardware faulty!

What operation flow should I follow


while replacing parts?

Refer to the Spare Part User Manual


for the name of the faulty part.

Refer to the Spare Part User


Manual to find the
corresponding Spart BOM.

Nice and easy !

05

Refer to the Parts Replacement section


for the procedure on how to replace the
faulty part.

Support Website

Log in to http://support.huawei.com/support and click Website Feedback.


You can also submit your comments in the Feedback box on the page for downloading the NGN CPI package.

Fill your comments in here


on the NGN CPI page
Click here on the website

HedEx Lite

Click Feedback on the home page of the HedEx Lite.

Click here
to submit
feedback.

Email

If you have any suggestions or questions regarding documents of NGN products (such as SoftX3000,
UMG8900, and N2000), send an email to Support@huawei.com. We will contact you within two days.
Improvement suggestions are welcome and will be evaluated. We will reply to feasible suggestions with
an implementation plan.

Past Highlights

Issue 8: UMG8900 Hardware


Issue 7: Number Analysis
Issue 6: Signaling Analysis
Issue 5: Huawei NGN Documentation Helps You Perform Routine Maintenance
Issue 4: Feature Documentation
Issue 3: Documentation for NGN Patches
Issue 2: Delta Documentation Getting to know changes made easier
Issue 1: Ways to Obtain HUAWEI Documentation