PERSONNEL COMPETENCIES MANUAL

QUALITY ASSURANCE &

SAFETY

QUALITY SYSTEM & AUDITING

TQ - (01 to 06) - 07

1. COMPETENCY CHARTS
CERTIFIED QUALITY AUDITOR
AREA OF COMP
TQ

COMP. RATING
N/A

UNIT OF COMP
QSA*)

JOB CODE:
GMFASQUA002I

COMP No.
8

JOB COMP
JC15

Job Description: Develop audit check list, develop audit plan, audit standard, conduct entry and exit meeting,
assist the unit to fulfill the applicable requirements, improve the procedures and practices
related to the audit function and perform Job Grade 1 task and any other task as instructed
by his manager within his qualification scope and quality system requirements.
Element of Competency:
Performance Criteria
EC1.

Required Condition &

Knowledge

Training
Required

Evidence guide

Develop Audit Check List

1.1 All requirement, standard or

procedure applicable to the area
to be audit are collected,
identified and reviewed.
1.2 Interpret and breakdown into
questions word to determine
the conformities.

Read & understand the

requirement, standard or
procedure applicable to the
area to be audit.

ISO-9000

Audit
Technique

Simulate /
perform
Interview
Training records

Question technique to
determine compliance with
the requirements

Aviation
regulation
2
GMF Quality
System

1.3 The questions are written down

into draft of audit check list.
2
1.4 The draft checklist reviewed to
ensure that evidence required to
determine the conformities can
be collected.

2
2

1.5 Draft finalized and the checklist

identiified including applicability
to the specific function activities
1.6 Audit check list kept on file.

Issue: D
Form No.: GMF/Q-064 R2

Revision: 0

Date: Feb. 23, 2010

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PERSONNEL COMPETENCIES MANUAL

QUALITY ASSURANCE &
SAFETY
Element of Competency:
Performance Criteria

EC2.

Required Condition &

Knowledge

Training
Required

TQ - (01 to 06) - 07

Evidence guide

Develop Audit Plans

2.1 Organization structures and

function reviewed to determine
the audit area and code.
2.2 All applicable requirement,
standard and procedure are
reviewed.
2.3 The audit interval determined for
each audit area based on
probability occurrence of
significant problems
2.4 Audit plan to cover all audit
area, requirements and interval
developed
2.5 The audit plans kept on file.

EC3.

QUALITY SYSTEM & AUDITING

Understand GMF Quality

System & Procedures
Understand the Authority
requirements applicable to
GMF operation
Capable to determine
probability of significant
problems related to activities
of each function/unit

Audit
Technique

Simulate /
perform

Aviation
regulation.

Interview

Training records
GMF Quality
System
2
2
2

Develop Audit Standard

3.1 Process and flow of audit area

reviewed to identify applicable
requirements, standards and
procedures.
3.2 All applicable requirements ,
standards, and procedures to
audit area written down into the
GMF audit standards
3.3 The audit standards identified
based on applicability to the
specific function activities
3.4 The audit standards kept on file.

Issue: D
Form No.: GMF/Q-064 R2

Revision: 0

Audit
Technique

Simulate /
perform

Aviation
regulation

Interview

2
2

GMF Quality
System

Understand the process flow

of GMF activities.
2
Capable to determine the
authority and GMF
requirements applicable to
each process

Training records

Date: Feb. 23, 2010

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PERSONNEL COMPETENCIES MANUAL

QUALITY ASSURANCE &
SAFETY

QUALITY SYSTEM & AUDITING

Element of Competency:
Performance Criteria

EC4.

Training
Required

Evidence guide

Conduct Entry and Exit Meeting

4.1 The need and objectives of the

audit explained to the unit to be
audit, verification plans and got
expert to assist the auditor
during verification process
4.2 Conduct exit meeting to explain
the discrepancies and get
commitment from the
responsible manager, target to
rectify the discrepancies. Re
evaluation of the discrepancies
when the manager not assure
and no evidence in place.
EC5.

Required Condition &

Knowledge

TQ - (01 to 06) - 07

Read and understand

Aviation regulation

Simulate /
perform
2

Read and understand GMF

Quality System

Audit
Technique
Aviation
regulation

Interview
Training records

GMF Quality
System

Issue quality audit management report

5.1 Stratification of the audit data

into group of problems
5.2 Identify problems which can not
be solved by the lower
management
5.3 Analyze the problems to find the
root causes
5.4 Describe the root causes which
have the major contribution to
the problems
5.5 Submit input to management to
decide decision required to solve
the problems
5.6 Keep on file quality audit
management report

Issue: D
Form No.: GMF/Q-064 R2

Revision: 0

Capable to perform
verification of audit finding
into group of problems

2
Aviation
regulation

Interview

2
Capable to identify the
significant finding which
could affect the quality of
GMF product
Capable to use statistical
technique to summarize the
non conformance into
management report

Date: Feb. 23, 2010

Simulate /
perform

GMF Quality
system

Training records

2
2
2

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PERSONNEL COMPETENCIES MANUAL

QUALITY ASSURANCE &
SAFETY
Element of Competency:
Performance Criteria

QUALITY SYSTEM & AUDITING

Required Condition &

Knowledge

Training
Required

TQ - (01 to 06) - 07

Evidence guide

EC6. Acting as consultant to the responsible manager to determine required corrective and preventive
actions
6.1 Any existing problems impact to
the GMF product quality
identified and evaluated.
6.2 Root cause of the problems
identified.
6.3 The requirements applicable to
the problems determined.
6.4 Responsible manager assisted to
fulfill the applicable
requirements
6.5 Coordinate with trainer to train
personnel to understand the
requirement to solve the
problems
6.6 Monitor the implementation of
corrective action taken

EC7.

Understand the authority

and GMF requirements
applicable to GMF activities

Aviation
regulation

Interview

2
Understand the GMF
mission, and objectives as
stated on the yearly GMF
work programs

Simulate /
perform

GMF Quality
System.

Training records

2
Capable to use statistical
method and technique to
identify root cause of the
problems

2
2

Capable to perform training

on related quality audit
procedures

Coordinate with the Unit to initiate improvement of GMF-Quality System Procedures based on the
audit result

7.1 Audit result evaluated to

identify any problem related to
quality system.
7.2 Related MOE chapter and
Quality Procedure need to be
revised are identified.
7.3 Any problems items including
recommended solution
described.
7.4 Change request note related to
Quality System of the unit
issued.

Issue: D
Form No.: GMF/Q-064 R2

Revision: 0

Capable to identify problems

related to GMF quality system
and procedures

Aviation
regulation

Interview

2
Capable to determine
alternative solution of quality
system related problems
meet the authority
requirements

Date: Feb. 23, 2010

Simulate /
perform

GMF Quality
System

Training records

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PERSONNEL COMPETENCIES MANUAL

QUALITY ASSURANCE &
SAFETY

QUALITY SYSTEM & AUDITING

TQ - (01 to 06) - 07

2. TRAINING REQUIREMENTS
CERTIFIED QUALITY AUDITOR
Training Summary
1

Job Grade
2

A. ORIENTATION COMPETENCIES TRAINING

1. GMF Business Overview
2. GMF Quality System Structure and Procedure overview
3. Safety and security awareness
4. Ethical and Commitment/Belief System
B. BASIC COMPETENCIES TRAINING
1. English/Technical English training
2. Communication skills training
C. JOB COMPETENCIES TRAINING
1. Authority regulation ( CASR / FAR / EASA )
2. GMF Quality System ( MOE & QPs )
3. Continuing Airworthiness.
4. Human Factors for Aircraft Maintenance.
5. Safety Management System
6. Hazardous Material
D. TASK COMPETENCIES TRAINING
1. ISO 9000
2. Systematic Approach to Training
3. Lead Assessor Training

X
X

E. CONTINUATION TRAINING

3. CONTINUATION TRAINING
As required by MOE Section 3.4.4

4. TRAINING SYLLABUS/CURRICULUM
Training syllabus should be developed based on training objectives, which will meet the elements of
competencies and performance criteria for each competency chart.
Training syllabus are covered in part 12 of the Personnel Competencies Manual

Issue: D
Form No.: GMF/Q-064 R2

Revision: 0

Date: Feb. 23, 2010

Page 5 of 5
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