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Summer training project

IMPACT

OF

Samsung

ON

CUSTOMER

SATISFACTION IN Chandigarh
Prepared by:
Yomli kato B.com (professional) 5th semester ITFT College Chandigarh
Under Induction Training of three months.
Under the Guidance of Company Guide Internal.

INSTITUTE OF MANGEMENT AND INFORMATION CHANDIGARH


DECLARATION
I hereby declare that this project work entitled
Impact of SAMSUNG on customer Satisfaction
is my original work, carried out under the guidance of my faculty guide
Prof.
and my company guide
MrS.
and
has
not
been submitted
to
other institute/ university or any organization apart from
SAMSUNG, CHANDIGARH
And I M I S -

(INSTITUTE OF T E C H N O L O G Y A N D F E A T U R E
TREND)
Signature

any

ACKNOWLEDGEMENT
ACKNOWLEDGEMENT

To acknowledge all the persons who had helped for the fulfillment of the project
is not possible for any researcher but in spite of all that, it becomes a foremost responsibility of
the researcher and also the part of research ethics to acknowledge those who had played a great
role for the completion of the project. So in the same sequence at very first, I would like to
acknowledge my parents because of whom I got the existence in the world for the inception
and the conception of this project. Later on I would like to confer the flower of
acknowledgement to and other faculty members who taught me that how to do project through
appropriate tools and techniques. Because SAMSUNMG has trusted me and given me a chance to do my
integrated research study, I would like to give hank to the organization and especially to

Mr., Regional Manager, SBI,


From the depth of my heart. Rest all those people who helped me are not only matter of
acknowledgement but also authorized for sharing my success.

Executive Summary:
The undergone project is a part of the training period of twelve week, which I had in

Samsung, CHANDIGARH .

Mr. (Regional Manager) was my organizational guide and Mr. was my

internal guide .Banking Industry is basically m y concern industry, to work for this was
really a complex, and hectic task .I took the challenge and approach with the project
IMPACT OF SBI RETAIL BANKING ON CUSTOMER SATISFACTION.

Sample size: Data was collected from 100 customer of SBI, CHANDIGARH. The main objective
of the project is1).To find out what type of problem customer are facing related to service
delivered by SBI.2). To find out the level of customer satisfaction from the product marketing of SBI
retail banking. At the end I concluded from the project that customer availing loan from SBI are
satisfied from the Service and the Employee cooperation as well as the whole loan procedure
was so supportive that they want to avail loan in future from SBI only.

CONTENTS
CONTENTS
Certificate Declaration Acknowledgement Lists.

Chapter 1
Samsung groups:
1.1. Value and philosophy
1.2. Our performance
1.3.Our history
1.4. Affiliated companies

Chapter 2
Samsung electronic
2.1. Management
2.2. Us division
2.3. Research and Development

Chapter 3
In the community
3.1. Environmental initiatives
3.2. Hope for children

Chapter 4
Investor relations
4.1. over view
4.2. ECO message

4.3. News and public disclosures


4.4. Corporate governance
4.5. Stocks and share holder information
4.6. Financial information
4.7.

Present - 2005
Back to Top

2013

Samsung Heavy Industries launched the hull of Shells Prelude floating liquefied natural gas (FLNG) facility, worlds largest floating facility

Samsung Introduces Industrys First 1 Terabyte mSATA SSD

Samsung ranks 8th in Interbrands Best Global Brands 2013

Samsung Galaxy Note 3 and Galaxy Gear unveils at Unpacked 2013

Samsung Starts Mass Producing Industrys First 3D Vertical NAND Flash

Samsung Electronics launched Galaxy S4 in the Korean market and global markets

Samsung Electronics began mass producing the worlds first 20 nanometer 4Gb ultra high-speed mobile DRAM

Samsung Electronics unveiled Galaxy S4 in the US


12

2012

Samsung Electronics opened Samsung Academy in Turkey

Samsung took the 9th place among global top 100 brands with the brand value of USD 32.9 billion

Samsung Electronics sponsored the 2012 London Paralympic Games

Cheil Worldwide acquired Bravo, a Chinese firm

Cheil Worldwide acquired McKinney Communications, a US-based firm

Samsung Display was established as the worlds largest display company

Vice Chairman & CEO of Samsung Electronics Kwon Oh Hyun took office

Samsung Display, Samsung Mobile Display and S-LCD Corporation made a resolution for merger
12

2011

Samsung Electronics established an IT community center in the Korean village in Uzbekistan

Samsung Electronics opened Mandela Multi-Purpose Community Center

Samsung Electronics won the Innovation Awards at the CES 2012 with 30 products

Samsung Electronics was selected as one of the ten brands with the highest values in Africa

Samsung Electronics sponsored the 2011 London World Skills Competition as a Premier Sponsor

Cheil Worldwide won the Grand Prix at the Cannes International Advertising Festival

Samsung Biologics held the groundbreaking ceremony of a plant at Songdo District of Incheon FEZ

Samsung Electronics launched construction of the 7.5G LCD Fab plant in Suzhou, China

Samsung established Samsung Biologics, a joint venture specialized in biopharmaceuticals

Samsung made relief activities in earthquake-stricken areas of Japan

Samsung Electronics signed the patent cross license agreement with IBM of the US

2010

Samsung Electronics honored with 37 CES 2011 Innovation Awards

Samsung announced that it will establish seven social enterprises over the next three years to support the underprivileged in Korea

Samsungs brand value was ranked No. 19 in the world by Interbrands 2010 Best Global Brands

Samsung Electronics introduced high-speed 512GB SSD utilizing new toggle-mode DDR NAND memory

Samsung Fire and Marine Insurance entered the Chinese automobile insurance market

Samsung announced that it will invest $20 billion in new projects such as in eco-friendly and health care sectors by 2020

Samsung Corning Precision Glass changed company name to Samsung Corning Precision Materials
12

2009

Samsung Electronics displayed the worlds thinnest TV (6.5mm) at CES

Samsung Electronics developed the worlds first 40 nanometer DRAM

Samsung Electronics built the worlds largest mobile phone as recorded in the Guinness Book of World Records

SADI, Samsungs design school, received the most iF Concept Design Awards for its entrants

Samsung Electronics released the worlds thinnest Blu-ray player

Samsung Electronics announced its open mobile platform, 'bada'

2008

Named Yoon-Woo Lee as a Vice Chairman & CEO of Samsung Electronics

Samsung Electronics launched OMNIA phone

Samsung Electronics completed establishing TV manufactory in Russia Kaluga

Samsung Electronics became the official sponsor of 2010 Guangzhou Asian Game

Samsung Electronics developed the worlds first 2Gb 50 NANO

Samsung takes No.1 spot in U.S. cellphone market

Samsung Electronics opened Global Brand PR Center 'Samsung D'light'

Samsung Electronics achieved No.1 worldwide market share position for TVs for the 9th quarter in a row

2007

Samsung Electronics achieved No.1 worldwide market share position for TVs for the 7th quarter in a row

Samsung Electronics developed the world's first 30nm-class 64Gb NAND FlashTMmemory

Samsung Electronics' BlackJack bestowed the Best Smart Phone award at CTIA in the U.S

Samsung Electronics attained No.1 worldwide market share position for LCD for the sixth year in a row

2006

Samsung Electronics developed the worlds first real double-sided LCD

Samsung Electronics developed the worlds' first 50nm 1G DRAM

Samsung Electronics unveiled 10M pixel camera phone

Samsung Electronics launched 'Stealth Vacuum,' a vacuum cleaner with the worlds lowest level of noises

Samsung Electronics launched the worlds' first Blu-Ray Disc Player

Samsung Electronics developed 1.72'Super-Reflective LCD Screen

2005

Samsung Electronics developed the largest Flexible LCD Panel

Samsung Electronics ranked 27th in 'the Worlds Most Admired Company' of Fortune

Samsung Electronics became the official sponsor of Chelsea, the renowned English Premier League football club

Samsung Electronics released the worlds first 7 mega pixel camera phone

Samsung Electronics developed the worlds first OLED for 40" TV

Samsung Electronics developed the first-ever speech recognition phone

2004 - 2000
Back to Top

2004

Produced the first wrinkle-free steam washer

Sold more than 20 million cellular phones in the U.S

Developed the world's first 60-nano 8GB NAND Flash memory chip

Ranked top in mobile phone sales in Russia

Released new PDP TV featuring the highest contrast ratio in the world

Developed a 3rd Generation Optical Blu-Ray Disc Recorder

Developed cellular phone chip for satellite DMB system

Released 46" LCD TV for the first time in the world

2003

Samsung brand value ranked 25th in the world by Interbrand

Ranked 5th on the "Most Admired Electronics Company" list released by the Fortune Magazine

Released the first HD DVD combo

2002

Development of the 54"TFT-LCD, the largest digital TV monitor in the world

Launches PDP-TV, the slimmest in the world

Launch of colour mobile phones in which the new concept UFB-LCD is introduced

Launched new high-definition TFT-LCD colour cellular phone

2001

Ranked No. 1 of world's Top 100 IT Companies by BusinessWeek

Unveils 16 Chord Progression Melody Phone

Begins Mass Production of 512Mb Flash Memory Device

Unveils Industry's First Ultra-Slim Handset

Develops World's first 40 inch TFT-LCD

2000

Unveils TFT-LCD with Record-breaking Definition

Launches PDA phone

Samsung Olympic Games Phone selected as the official mobile phone of the Sydney 2000 Olympic Games

TV Phone and Watch Phone Make Guinness Book of World Records

Unveils the Worlds Fastest Graphics Memory Chip

Samsung Electronics and Yahoo! Form Strategic Alliance

Develops Unique All-in-one DVD Player

Developed world's first 512Mb DRAM

Develops The High Definition Digital TV

1999-1997
Back to Top

1999

Samsung Aerospace (known today as Samsung Techwin), Daewoo Heavy Industries, and Hyundai Space and Aircraft formed a single business entity, Korea Aerospace Industries

First in the world to mass-produce and offer a full line up of digital TVs

Developed the world's first 3D TFT-LCD Monitor

Developed wireless Internet phone (Smartphone), a small, multi-function phone

1998

Achieved top share of worlds TFT-LCD market

Mass production of world's first digital TV begun

Began mass production of the worlds first digital TV

Development of completely flat-screen TV completed

Served as Olympic Partner at Nagano Winter Olympics

World's first 128M SDRAM introduced

Deveoped world's first 128MB Synchronous DRAM and 128MB Flash memory

1997

Became a Worldwide Olympic Partner (TOP) in the wireless communications category

Signed contract to become an Olympic Partner in wireless equipment category for Nagano Winter Olympics

Developed world's lightest PCS (105g)

Developed world's largest TFT-LCD (30)

Development of world's first 30" TFT-LCD completed

Announced 2nd phase of New Management

1996-1994
Back to Top

1996

Development of 1G DRAM completed

Developed world's fastest CPU (central processing unit), the Alpha chip

Began mass production of 64M DRAMs

1995

Samsung Entertainment Group started

Samsung Advanced Institute of Technology developed world's first real-time MPEG-3 technology

World's first 33" double-screen TV introduced

1994

Samsung Heavy Industries developed first Korean-built electric car (SEV-III)

Development of world's first 256M DRAM completed

30 millionth microwave oven produced

Samsung Aerospace developed the world's first four-power zoom camera

1993-1990
Back to Top

1993

Samsung Advanced Institute of Technology (SAIT) developed first-ever digital video disk recorder (DVD-R)

Samsung Electronics acquired U.S. firm HMS

1992

Developed mobile phone system

Development of 250MB hard disc drive completed

Development of world's first 64M DRAM completed

Acquired Kukje Securities Co., today known as Samsung Securities Co., Ltd.

10 millionth industrial robot produced

Began manufacturing in China

World's first 64M DRAM completed

1991

Samsung supported installation of Korean Pavilion at the Royal Museum of England

Development of mobile phone handset completed

1989-1980
Back to Top

1989

Samsung BP Chemicals founded

20 millionth color TV produced

1988

Samsung Semiconductor & Telecommunications Co merged with Samsung Electronics. Home appliances, telecommunications, and semiconductors selected as core business lines.

1987

Samsung Advanced Institute of Technology opened for R&D purposes

1986

Developed the world's smallest, lightest 4mm video tape recorder

1984

Samsung Data Systems established (Renamed Samsung SDS)

First VCRs exported to the US

1983

Began production of personal computers (PCs)

1982

Name changed from Korea Telecommunications Corp. to Samsung Semiconductor & Telecommunications Co.

Sales subsidiary (SEG) established in Germany

10 millionth black-and-white TV produced

1980

Began producing air conditioners

1979-1970
Back to Top

1979

Began mass production of microwave ovens

1978

4 millionth black-and-white TV (most in the world) produced

1977

Samsung Precision Co. established (now Samsung Techwin)

Started export of color televisions

Samsung Fine Chemicals established

Samsung Construction established

1976

1 millionth black-and-white TV produced

1974

Samsung Heavy Industries incorporated

Samsung Petrochemical established

Began washing machine and refrigerator production

1972

Began production of black-and-white televisions for domestic sale

1970

Black-and-white TV (model: P-3202) production started by Samsung-Sanyo

1969-1938
Back to Top

SAMSUNG.COM
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o
O

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Working Hand in Hand Towards a Better Future for Refugees


Storyteller: Martina Friedl Hello, I am Martina Friedl, responsible for Corporate Citizenship at Samsung Electronics ...

Present - 2005
SAMSUNG HISTORY TIMELINE

Fortune Global Top Company, Samsung


With the success of its electronics business, Samsung has been recognized globally as a industry leader in technology and now ranks as a top 10 global brand.

o
O

2004 - 2000
SAMSUNG HISTORY TIMELINE

Pioneering the Digital Age


The digital age has brought revolutionary change and opportunity to global business, and Samsung has responded with advanced technologies, competitive products, and constant
innovation.
At Samsung, we see every challenge as an opportunity and believe we are perfectly positioned as one of the world's recognized leaders in the digital technology industry.
Our commitment to being the world's best has won us the No.1 global market share for 13 of our products, including semiconductors, TFT-LCDs, monitors and CDMA mobile phones. Looking
forward, we're making historic advances in research and development of our overall semiconductor line, including flash memory and non-memory, custom semiconductors, DRAM and SRAM,
as well as producing best-in-class LCDs, mobile phones, digital appliances, and more.

o
O

1999 - 1997
SAMSUNG HISTORY TIMELINE

Advancing the Digital Frontier


Despite the 1997 financial crisis that affected nearly all Korean businesses, Samsung was one of few companies that continued growing, thanks to its leadership in digital and network
technologies and its steady concentration on electronics, finances, and related services.
Samsung responded to the crisis by reducing the number of its affiliated companies to 45 (according to the Monopoly Regulation and Fair Trade Act), decreasing personnel by almost 50,000,
selling 10 business units, and improving the soundness of its financial structure, lowering its 365 percent debt ratio in 1997 to 148 percent by late 1999.

o
O

1996 - 1994
SAMSUNG HISTORY TIMELINE

Becoming a Global Force


In the mid-1990s, Samsung revolutionized its business through a dedication to making world-class products, providing total customer satisfaction, and being a good corporate citizen all under
the vision of "quality first."
During this period, 17 different productsfrom semiconductors to computer monitors, TFT-LCD screens to color picture tubesclimbed into the ranks of the top-five products for global market
share in their respective areas, and 12 others achieved top market ranking in their areas.
Being No.1 also means fulfilling corporate social obligations, whether the cause is social welfare, environmental conservation, cultural events, or sports. To that end, Samsung actively
participated in sports marketing, and as a result of its intensive efforts, its then-chairman, Kun-Hee Lee, was selected as a member of the International Olympic Committee (IOC) in July 1996,
greatly enhancing the company's image as a key contributor to world athletics.

o
O

1993 -1990
SAMSUNG HISTORY TIMELINE

Competing in a Changing Tech World


The early 1990s presented tremendous challenges for high-tech businesses.
Mergers, coalitions, and buy-outs were common while competition and consolidation flourished. Companies were pressed to rethink their technology and services offerings. Business began to
flow across borders between countries and companies. Samsung made the most of these opportunities by refocusing its business strategy to better respond to market demands.

o
O

1989 - 1980
SAMSUNG HISTORY TIMELINE

Entering the Global Marketplace


Samsung's core technology businesses diversified and expanded globally during the late 1970s and early 1980s.
In 1978, Samsung Semiconductor and Samsung Electronics became separate entities. Samsung Aerospace Industries (now Samsung Techwin) was launched in February 1987, and Samsung has
been developing its aerospace capabilities with unprecedented speed ever since.
Samsung also entered the systems development business, establishing Samsung Data Systems in 1985 (now Samsung SDS) as a leader in information technology services, including systems
integration, systems management, consulting, and networking services.
Samsung's increasing focus on technology led to the creation of the company's two research and development (R&D) institutes that helped expand its reach even further into electronics,
semiconductors, high polymer chemicals, genetic engineering, optical telecommunications, aerospace, and new fields of technology innovation from nanotechnology to advanced network
architectures.
In 1987, Samsung's founding Chairman Byung-Chull Lee passed away after almost 50 years at the helm of the company. His son, Kun-Hee Lee, succeeded him as the new Chairman. During this
period, Samsung challenged itself to restructure old businesses and enter new ones with the aim of becoming one of the world's top five electronics companies.

o
O

1979 - 1970
SAMSUNG HISTORY TIMELINE

Diversifying in Industries and Electronics


In the 1970s, Samsung laid the strategic foundations for its future growth by investing in the heavy, chemical, and petrochemical industries.
During this time, the company also took steps to enhance its competitive position in the world's textile industry, integrating its manufacturing processes from raw materials to end products. As a
result, many new companies were created, including Samsung Heavy Industries Company in 1974 and Samsung Shipbuilding and Samsung Precision Company (now Samsung Techwin) in 1977.
Another burst of growth for Samsung came from the burgeoning home electronics business. Samsung Electronics, already a major manufacturer in the Korean market, began to export its
products for the first time during this period. Samsung's also acquired a 50 percent stake in Korea Semiconductor, further solidifying Samsung Electronics' position as a leader in semiconductor
manufacturing.

o
O

1969 -1938
SAMSUNG HISTORY TIMELINE

Samsung's Beginnings
At the start, his business focused primarily on trade export, selling dried Korean fish, vegetables, and fruit to Manchuria and Beijing. In little more than a decade, Samsung-which means "three
stars" in Korean-would have its own flour mills and confectionery machines, its own manufacturing and sales operations, and ultimately evolve to become the modern global corporation that still
bears the same name today.

Present - 2005

2004 - 2000

1999 - 1997

1996 - 1994

1993 -1990

1989 - 1980

1979 - 1970

A digital leader. A responsible global citizen. A multi-faceted family of companies. An ethical business. Samsung is all of these and more.

At Samsung Group and Samsung Electronics, we uphold a belief in shared responsibility to our people, our planet and our society. Across the company, we hold ourselves to the
highest standards so that we can more effectively contribute to a better world.

Values & Philosophy

The Samsung Philosophy

Our Values

Samsung is guided by a simple philosophy, strong values and high ethical standards that inform our work every day. In everything we do, we strive to help people live better lives.

Vision
Samsung is dedicated to developing innovative technologies and efficient processes that create new markets, enrich people's lives and continue to make Samsung a digital leader.

Our Performance
To learn more about the performance of our company, download the annual reports issued by Samsung Group and Samsung Electronics.

History
For more than 70 years, Samsung has been at the forefront of innovation. Our discoveries, inventions and breakthrough products have helped shape the history of the digital
revolution. .

At Samsung, we follow a simple business philosophy: to devote our talent and technology to creating superior products and services that contribute to a better global society.
Every day, our people bring this philosophy to life. Our leaders search for the brightest talent from around the world and give them the resources they need to be the best at what
they do. The result is that all of our productsfrom memory chips that help businesses store vital knowledge to mobile phones that connect people across continents have the
power to enrich lives. And thats what making a better global society is all about.

We believe that living by strong values is the key to good business. Thats why these core values, along with a rigorous code of conduct, are at the heart of every decision we
make.

People
Quite simply, a company is its people. At Samsung, were dedicated to giving our people a wealth of opportunities to reach their full potential.

Excellence
Everything we do at Samsung is driven by an unyielding passion for excellenceand an unfaltering commitment to develop the best products and services on the market.

Change
In todays fast-paced global economy, change is constant and innovation is critical to a companys survival. As we have done for 70 years, we set our sights on the future,
anticipating market needs and demands so we can steer our company toward long-term success.

Integrity
Operating in an ethical way is the foundation of our business. Everything we do is guided by a moral compass that ensures fairness, respect for all stakeholders and complete
transparency.

Co-Prosperity

Vision 2020

A business cannot be successful unless it creates prosperity and opportunity for others. Samsung is dedicated to being a socially and environmentally responsible corporate citizen
in every community where we operate around the globe.

Samsung Electronics' vision for the new decade is to "Inspire the World, Create the Future."
We are committed to inspiring communities around the world by developing new technologies, innovative products and creative solutions. We are also committed to creating a
brighter future by developing new value for our core networks: industry, partners and employees. Through these efforts, we hope to contribute to a better world and a richer
experience for all.
As part of our new vision, we have mapped out a specific plan of reaching $400 billion in revenue and becoming one of the worlds top five brands by 2020. To this end, we have
also established three strategic approaches in our management: creativity, partnership and talent.
We are excited about the future. As we build on our previous accomplishments, we look forward to exploring new territories, including health, medicine and biotechnology. We
are committed to being a creative leader in new markets and becoming a truly No. 1 business going forward.

1969 -1938

2013
Samsung Profile 2013

Go


2013 Financial Highlights
AMOUNTS IN BILLIONS

WON

DOLLARS

EUROS

302,939.5

268.8

208.4

Total Assets

503,677.1

470.2

356.2

Total Liabilities

279,298.0

260.8

197.5

Total Stockholder's Equity

224,379.1

209.5

158.7

29,537.0

26.2

20.3

Net SALES

Net INCOME

[Amounts in billions]

Electronics
Our electronics companies make the small gadgets that run much more powerful gadgetsincluding everything from components in our PCs and mobile phones to green batteries and behind the
scenes IT solutions.
Learn more about:

Samsung Electronics

Samsung SDI

Samsung Electro-Mechanics

Samsung SDS

Samsung Display

Samsung Corning Advanced Glass

Machinery & Heavy Industries


Machinery & Heavy Industries handles diverse projects that include shipbuilding, engineering and construction, wind power, and power and control systems.
Learn more about:

Samsung C&T Engineering & Construction Group

Samsung Heavy Industries

Samsung Engineering

Samsung Techwin

Chemical Industries
Samsungs Chemical Industries division works with high-profit electro-chemicals and life sciences, and partners with corporations like BP and Total S.A. to produce petrochemicals..
Learn more about:

Samsung Total Petrochemicals

Samsung General Chemicals

Samsung Fine Chemicals

Samsung BP Chemicals

Financial Services
Samsungs financial services companies, serving customers in Korea, include insurance, investments and credit card businesses.
Learn more about:

Samsung Life Insurance

Samsung Fire & Marine Insurance

Samsung Card

Samsung Securities

Samsung Asset Management

Samsung Venture Investment

Other Affiliated Companies


Among Samsungs other affiliates are companies that offer professional services, develop textiles and serve industries such as hospitality and tourism.
Learn more about:

Samsung C&T Trading & Investment Group

Cheil Industries

Hotel Shilla

Cheil Worldwide

S-1 Corporation

Samsung Medical Center

Samsung Economic Research Institute

Samsung Biologics

Samsung Bioepis

Samsung Welstory

SAMSUNG.COM
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Soundbars
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See All Home Audio Products

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Interchangeable Lens Cameras
Galaxy Cameras
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Pocket Camcorders
See All Digital Cameras
See All Digital Camcorders

Computing
Laptops
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See All PCs

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SSD - Solid State Drives


SD Memory Cards

Home Appliances

Washers & Dryers


Refrigerators
Microwaves
Dishwashers
Ranges
Vacuums

LED Lighting
LED Home Lighting

Security & Monitoring


Baby Monitors
IP Cameras
Security Systems

Help With Your Order


Track Your Order
Store FAQs
Return Your Order
Cancel Your Order

Product Support

Accessories

TV Accessories
Cell Phone Accessories
Tablet Accessories
Printer Accessories
PC Accessories
Digital Camera Accessories
Digital Camcorder Accessories
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Washer & Dryer Accessories
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Discove
Our Management
Samsung looks for creative and collaborative visionaries to run our companies. By attracting talented MANAGERS
and evolving our organizations culture to
support them, we foster innovative ideas that advance technology, produce new products and improve the everyday lives of our customers.

Oh-Hyun Kwon
Vice Chairman & CEO
Since Dr. Kwon joined Samsung Electronics' Semiconductor BUSINESS

in 1985, he has played a pivotal role in Samsung Electronics' rapid advance in the semiconductor industry.

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US Executive Team
A visionary leader who has been with Samsung for almost 30 years, Mr.Lee oversees Samsung's North American companies.

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Board of Directors
Samsung is governed by an independent board of directors who are dedicated to serving Samsung's key stakeholders with integrity and transparency.

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SAMSUNG ELECTRONICS AMERICA


Headquartered in Ridgefield Park, NJ, Samsung Electronics America (SEA) is a wholly-owned subsidiary of Samsung Electronics Co. Ltd.an established leader in the global electronics
market. SEA is comprised of our Consumer Business Division (CBD) and the Enterprise Business Division (EBD). Samsung Electronics shares a location with our North American headquarters,
which oversees Samsung Telecommunications America; Samsung Semiconductor Inc.; Samsung Information Systems America; and Samsung Austin Semiconductor.

Consumer Business Division (CBD)


Samsung CBD offers a full range of award-winning digital products for the home and personal useeverything from LEDs and plasma TVs, to home theater systems and camcorders. CBD also
houses Samsungs Home Appliance group, which sells refrigerators, washers and dryers, ranges, dishwashers, microwave ovens and vacuums.

Enterprise Business Division (EBD)


Samsungs Enterprise Business Division (EBD) works together with our channel partners to offer a wide range of technology products and solutions for businesses of all sizes across various
industriesfrom a versatile selection of LFDs, monitors and mobile computing products to a complete line of color and mono laser printers and copiers, solid state drives, set top boxes and
Virtual Desktop Infrastructure, combined with the solutions that tie them all together. EBD also houses Samsungs Health and Medical group, which markets state-of-the-art medical imaging
devices to healthcare providers.

Samsung Telecommunications America (STA)


Headquartered in Dallas, Texas, STA was founded by Samsung Electronics Corporation in 1996.
Samsung Telecommunications researches, develops and markets a variety of personal and business communications products throughout North America, including handheld wireless phones,
wireless communications infrastructure systems, fiber optics and enterprise communication systems.

SAMSUNG SEMICONDUCTOR, INC. (SSI)


Headquartered in San Jose, California, Samsung Semiconductor, Inc. is a wholly-owned U.S. subsidiary of Samsung Electronics Co., Ltd.the second largest semiconductor manufacturer in the
world and the industry's volume and technology leader in DRAM, NAND Flash, SSDs, mobile DRAM and graphics memory. It is one of the largest providers of system logic, imaging and LED
lighting solutions, as well as providing advanced process design and manufacturing for fabless companies. Samsung Semiconductor, Inc. also has a research and innovation center with numerous
labs providing product design and research in: logic, memory, image sensors, displays and mobile technologies. In addition, the company supports Samsung Display Company, the largest
producer of LCD and OLED displays.
http://www.samsung.com/us/business/semiconductor

SAMSUNG INFORMATION SYSTEMS AMERICA (SISA)


SISA, a wholly-owned subsidiary of Samsung Electronics Co., Ltd., is located in Silicon Valley with offices in Southern California.
SISA researches frontier technologiesthe development of hard disk drives, digital TV technologies, printer software, wireless connectivity and high level softwarefor creating new
businesses, as well as developing core technologies to enhance existing Samsung products.

SAMSUNG AUSTIN SEMICONDUCTOR (SAS)


Located in Austin, Texas, SAS is the company's only semiconductor manufacturing plant outside Korea. Since 1997, SAS has been one of the most advanced semiconductor plants in the United
States, producing state-of-the-art NAND Flash memory and Mobile SoC chips for businesses around the world.

SAMSUNG ELECTRONICS AMERICA LOGISTICS (SALS)


Based in San Diego, CA, SALS was founded by Samsung Electronics Corporation in 2000 (formerly American Distribution Center (ADC)).
Samsung Electronics America Logistics is responsible for all consumer electronics and home appliance distributions in North America.

Research and Development


R&D is at the heart of everything Samsung does. Ongoing investment in our collaborative global research network plays a critical role in our ability to innovate products today that
will enrich peoples lives tomorrow.

People
Samsungs team of researchers and engineers include over 50,000 employees across 42 global research facilitieseach one collaborating on strategic technologies to forge new market trends and
set new standards of excellence.

Organization
Samsungs R&D organization consists of three layers:

The Samsung Advanced Institute of Technology (SAIT)


SAIT identifies growth engines for the future and oversees the securing and management of technology.

R&D Centers
Our global R&D centers for each business area focus on technology that is expected to deliver the most promising long-term results.

Division Product Development Teams


The division teams in each center are responsible for commercializing products scheduled to hit the market within one or two years.

Investment
R&D is our key to responding to uncertain business environments and an increasingly competitive market place. Each year we invest at least 9% of our sales revenue into R&D activities with a
commitment to leading technology standardization and securing intellectual property rights.

Global R&D Network


Our R&D network spans six Samsung centers in Korea, and 18 more across the U.S., U.K., Russia, Israel, India, Japan and Chinanot to mention our organizations in Universities across the
globe. Our network investigates the latest technology trends and realizes technologies that offer the greatest benefits.

CENTER NAME

R&D AREAS

Samsung Information Systems America, Inc. (SISA)

Strategic parts and components, core technologies

Dallas Telecom Laboratory (DTL)

Technologies and products for next-generation telecommunications systems

Samsung Electronics Research Institute (SERI)

Mobile phones and digital TV software

Moscow Samsung Research Center (SRC)

Optics, software algorithms and other new technologies

Samsung R&D Institute India - Bangalore (SRIB)

System software for digital products, protocols for wired/wireless networks and handsets

Samsung Telecom Research Israel (STRI)

Hebrew software for mobile phones

Beijing Samsung Telecommunication (BST)

Mobile telecommunications standardization and commercialization for China

Samsung Semiconductor China R&D (SSCR)

Semiconductor packages and solutions

CENTER NAME

R&D AREAS

Samsung Electronics (China)R&D Center (SCRC)

Software, digital TVs and MP3 players for China

Samsung Yokohama Research Institute

Core next-generation parts and components, digital technologies

Samsung Poland R&D Center (SPRC)

STB SW Platform Dev., EU STB/DTV commercialization

Samsung R&D Institute India - Delhi (SRID)

S/W Platform and Application Design, Graphic design

Eco-conscious Products
Samsung manufactures eco-conscious products that are not only energy-efficient, but also help to reduce your carbon footprint on the environment. For example, our LED technology helps us
significantly reduce energy use while materials generate less waste.
Learn more about our green products

Recycling Direct
Samsung is proud to reaffirm its commitment to recycling with the Samsung RECYCLING DIRECT SM program. Available in all 50 states and with over 500 fixed drop-off locations, our
programs make it easy for consumers to conveniently and responsibly recycle their old electronics.
Learn more about recycling

Environmental News
Whether we are developing innovative technologies that reduce your carbon footprint or speaking about electronics recycling at an industry conference, being an eco-conscious company is
something we take very seriously.
Read environmental news

Samsung Hope for Children Program


For more than 60 years, Samsung has raised the quality of life for people everywhere. As the worlds largest electronics company, we apply the same innovation, technology and resources that
have driven our commercial success to advancing the education and health of children around the world through our global citizenship program, Samsung Hope for Children. It's one of the ways
that Samsung uses innovation to support the development of people.

Through Samsung Hope for Children, our more than 79 subsidiaries and 236,000 employees worldwide partner with leading nonprofit organizations to affect positive change.
By supplying Samsung products, lending our expertise and providing financial support, we're able to give thousands of children in communities around the world access to education, mentorship,
leadership skills and life-saving medical treatment.

Samsung Solve For Tomorrow


Samsung Solve for Tomorrow is a nationwide contest that encourages students and teachers to share the wonder of Science, Technology, Engineering, Math (STEM) education. The contest is
designed to raise enthusiasm in these subjects by making them fun and interesting. The goal is to boost STEM proficiency among U.S. children, ultimately strengthening the nation's future

competitiveness. We are partnering in this effort with several leading education non-profits, including the National Environmental Education Foundation and the National PTA, as well as with
leading technology companies such as Adobe and DIRECTV.

Using Samsung technology in exciting new ways, students create videos that address the challenge, "Show how STEM can be applied to help improve your local community." The top five
winning schools win $140,000 in Samsung technology and other software, while the entire contest awards more than $2 million in technology. Educators recognize our deep commitment to
improving STEM education in the United States, with the contest receiving more than 1,600 submissions last year.

For over 70 years, Samsung has been dedicated to making a better world through diverse BUSINESSES
that today span advanced technology, semiconductors, skyscraper and plant construction,
petrochemicals, fashion, medicine, finance, HOTELS , and more. Our flagship company, Samsung
Electronics, leads the global market in high-tech electronics manufacturing and digital media.
Through innovative, reliable products and services; talented people; a responsible approach
to BUSINESS and global citizenship; and collaboration with our partners and customers, Samsung is
taking the world in imaginative new directions.
SAMSUNG GROUP

For over 70 years, Samsung has been WORKING

to contribute to a better world.

Learn more >

SAMSUNG ELECTRONICS

Samsung is comprised of more than 78 different companies and affiliates in a wide range of businesses.

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INVESTOR RELATIONS

Get the latest INFORMATION

and news on our corporate governance.

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IN THE COMMUNITY

Learn how Samsung contributes to a better society.

Environmental Initiatives >


Hope for Children >

SUSTAINABILITY

See how Samsung recognizes


co-prosperity with our communities.

Learn more >

CAREERS

Explore the next step in YOUR CAREER

- discover whats possible at Samsung.

Learn more >

FOR PARTNERS

Samsung Electronics is looking for potential world-class partners for new BUSINESS OPPORTUNITIES

Learn more >

GOVERNMENT

Where to Buy >


Compliance & Certification >

Research and Development


R&D is at the heart of everything Samsung does. Ongoing investment in our collaborative global research network plays a critical role in our ability to innovate products today that
will enrich peoples lives tomorrow.

People
Samsungs team of researchers and engineers include over 50,000 employees across 42 global research facilitieseach one collaborating on strategic technologies to forge new market trends and
set new standards of excellence.

Organization
Samsungs R&D organization consists of three layers:

The Samsung Advanced Institute of Technology (SAIT)


SAIT identifies growth engines for the future and oversees the securing and management of technology.

R&D Centers
Our global R&D centers for each business area focus on technology that is expected to deliver the most promising long-term results.

Division Product Development Teams


The division teams in each center are responsible for commercializing products scheduled to hit the market within one or two years.

Investment
R&D is our key to responding to uncertain business environments and an increasingly competitive market place. Each year we invest at least 9% of our sales revenue into R&D activities with a
commitment to leading technology standardization and securing intellectual property rights.

Global R&D Network


Our R&D network spans six Samsung centers in Korea, and 18 more across the U.S., U.K., Russia, Israel, India, Japan and Chinanot to mention our organizations in Universities across the
globe. Our network investigates the latest technology trends and realizes technologies that offer the greatest benefits.

CENTER NAME

R&D AREAS

Samsung Information Systems America, Inc. (SISA)

Strategic parts and components, core technologies

Dallas Telecom Laboratory (DTL)

Technologies and products for next-generation telecommunications systems

Samsung Electronics Research Institute (SERI)

Mobile phones and digital TV software

CENTER NAME

R&D AREAS

Moscow Samsung Research Center (SRC)

Optics, software algorithms and other new technologies

Samsung R&D Institute India - Bangalore (SRIB)

System software for digital products, protocols for wired/wireless networks and handsets

Samsung Telecom Research Israel (STRI)

Hebrew software for mobile phones

Beijing Samsung Telecommunication (BST)

Mobile telecommunications standardization and commercialization for China

Samsung Semiconductor China R&D (SSCR)

Semiconductor packages and solutions

Samsung Electronics (China)R&D Center (SCRC)

Software, digital TVs and MP3 players for China

Samsung Yokohama Research Institute

Core next-generation parts and components, digital technologies

Samsung Poland R&D Center (SPRC)

STB SW Platform Dev., EU STB/DTV commercialization

CEO Message

download PDF
Dear Shareholders,

I wish you and your family happy and prosperous 2014, the year of Horse.

Throughout 2013, our business environment experienced challenges led by continued uncertainty of global fiscal policies coupled with delayed recovery in Europe, and currency volatility and
weak consumer sentiment in Korea and other emerging markets.

Despite challenges, thanks to sacrifice and dedication from our employees to enhance our competitiveness, the company achieved record revenues and profits and maintained the global IT
leadership position.

I want to thank you, our shareholders, for your continued trust and support in making this possible, and would like to elaborate on key achievements during the past year.
First, we achieved record-high earnings results by strengthening competitiveness and expanding market leadership in the Mobile, Memory, and OLED businesses.

In 2013, we delivered record sales of KRW 229 trillion, up 14% from the previous year, and both operating profit and net profit increased by 27% and 28%, respectively, over the year to KRW
37 trillion and KRW 30 trillion.

In the mobile business, both revenue and profits significantly increased from the prior year driven by strong smartphone sales momentum outperforming the market growth and more than double
tablet sales in 2013.

In the TV business, despite slowing demand amid global economic downturn, we delivered the industry best profitability and reinforced our market leadership by maintaining our global No. 1
position for eight consecutive years since 2006.

Our Memory business earnings improved significantly, amid stable supply and demand, driven by effective cost savings through advanced process technology migration and increased shipments
of differentiated and high value added products such as SSD. For System LSI, we sharpened the future technology leadership such as advanced process technology competitiveness and
developed next-gen products initiatives.

Our OLED business posted solid earnings growth led by competitive advantages based on product differentiation. We achieved commercialization of the world's first curved display while
focusing on technology and product competitiveness for future growth.
Second, we concentrated our efforts on developing key competitive advantages such as technology and brand image, and expanding a foundation for new growth engines.

Amid revolutionary changes recently seen in the IT industry, we have put efforts to enhance our R&D capabilities by increasing R&D personnel and revamping our organization structure. We
expanded partnership with external research institutions by establishing an open innovation system, newly built internal research centers including SofTech and Big Data Center to strengthen our
software capabilities, and also plan to open a material and future technology R&D center going forward.

To expand the base for future growth engines, we are focusing our resources and competencies onto not only existing medical devices, LED, and B2B businesses, but also on Smart Home,
mobile health, and other life-care areas, which could improve quality of life. In particular, our efforts are concentrated on education, medical institutions, public sector, and retail for the B2B
business. For instance, we are running a pilot program of Smart School Solution in UAE, and Turkey while introducing our new mobile security solution KNOX, which gained positive response
from the market. In addition, we released new Smart Home connected with smartphones at CES and it was well received by the media and audience.

With such efforts, we registered 4,676 patents in the US, won nine IDEA awards and 24 CES Innovation Awards, and ranked second in the innovative corporation list made by BCG. As seen in
these achievements, our products are widely acknowledged for the best design and innovative corporate image in the world. According to the Interbrand survey, our brand value recorded USD
39.6 billion - a 20% increase compared to the previous year and ranked eighth in the list.
Third, we continued our efforts to raise the shareholder return.

As part of our efforts to share the 2013 earnings results with shareholders, we declared the total dividend of KRW 14,300 per common share and KRW 14,350 per preferred share, which is
approximately 80% increase from the last year. We believe such significant over the year increase in dividends demonstrates the management's firm commitment of putting shareholders at the
heart of the management.

Despite facing challenges in the global business environment, we held the Samsung Analyst Day to enhance our corporate value and improve communication with investors. Our CEO, CFO, and
heads from all businesses gave a presentation in person to around 400 global investors from across the world, and proposed mid-to-longer term vision and business strategies to clearly show our
commitment to the sustainable growth for the future. Thanks to the support from participating investors, the investor event concluded successfully.

Dear Shareholders

While U.S. and Europe are expected to lead the global economic recovery in 2014, some macro uncertainties, such as increased emerging market currency volatility are expected to continue.
Meanwhile, we anticipate that competitions will intensify further in the IT industry given the trend of value chain extension, emergence of Chinese players in the global market, and weak Yen.
However, we will rather turn these challenges into opportunities. We will do our best to improve our business results, thereby increasing shareholder value.
First, we will increase profitability through enhanced business competitiveness and sound business management while solidifying our leadership in the IT industry.

In our core businesses - handset, TV, memory and other semiconductor products, and OLED - we will solidify our number 1 position through premium product development and technological
differentiation.

In the mobile business, we will expand new product line ups beyond flagship smartphones and lead the LTE market. For tablets, we will create a new large screen product category while
reinforcing strategic model line ups.

For TV business, we will strive to increase sales of premium products with high value including UHD, Curved, and over 60" large-size TVs amid UHD TV market expansion. Especially for Set
products, we will improve retail efficiency and synergy through innovative retail system including Experience Shop.

In the memory business, we will expand cutting-edge process migration, and increase the mix of high performance high value added products and solutions. Meanwhile, we will also solidify our
technological leadership based on mass production of vertical NAND.

For OLED panels, we will expand its application beyond smartphones and achieve mass production of upgraded flexible panels to create a strong foundation for future growth.

In our growth businesses - home appliances, network equipment, system LSI, etc. - we will develop key technologies and expand the customer base for future growth.

We will focus on enhancing global operation capability and reinforcing premium product strategies for home appliances, maximize sales opportunities in the LTE equipment market for network
equipment, and enhance product competitiveness and prepare for migration towards next gen 14nm class for system LSI.

In addition, we will improve efficiency of the company-wide resource management including investment and continue efforts to enhance our global SCM capability.
Second, we will reinforce our risk management capability and future competitiveness for sustainable growth.

For a company to continue its growth momentum in the mid to longer term, the key is to have an ability to make prompt response to uncertainties and risks in the business environment. We will
take preventive measures and thoroughly manage all the risks related to possible compliance issues. In addition, we will make social contribution to local communities, as well as enhance
communication with various stakeholders.

We will establish a differentiated ecosystem to maximize competitive advantages in our extended value chain such as components, set products, services, and solutions. We will also continue to
pursue technological innovation to strengthen our leadership.

For set business, we will continue to innovate and develop new product categories, such as the future mobile communication, UHD, 3D, Real Sound, and Energy Efficiency technologies.
Meanwhile, for components, we will focus on future technologies such as the cutting-edge process, packaging, multi-processing, solutions, and flexible OLED.

At the same time, we will continue our efforts to develop and secure advanced electronic materials that will be the main source of our competitiveness to obtain meaningful results from our
future growth engine such as B2B business.
Third, we are committed to delivering shareholder focused management in 2014.

We are committed to the principle that the Company's strong business performance will ultimately enhance shareholder value. For this year, we will continuously strive to deliver outstanding
business performance led by our commitment. Additionally, we will better communicate with our shareholders and other members of the investor community to share our sustainable growth
vision through proactive IR activities.

Dear Shareholders

For the last 20 years, Samsung has always been committed to the Company's motto of "New Management" to take on challenges resulted from the rapid pace of globalization. As a result, we
were able to become a leading company of the global IT industry today.

We will continue to face a number of challenges this year. However, we are determined to renew the commitment that we desperately made 20 years ago to make Samsung Electronics the
world's best company.

Again, I wish you and your family the best in 2014.

Respectfully yours,

Oh-Hyun Kwon
Vice Chairman & CEO
Samsung Electronics Co., Ltd

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Samsung Electronics Introduces Total Curved Solutions at IFA 2014


BERLIN, Germany September 4, 2014 Samsung Electronics Co., Ltd. today unveiled the ultimate immersive experience with an expanded lineup of Curved TV and audio products that
provide Total Curved Solutions for consumers. The expanded lineup includes 17 Curved TVs in FHD, UHD and LED ranging in
on Sep 04, 2014

Samsung Collaborates with Miguel Chevalier for Origin of the Curve Art Installation at IFA 2014
SEOUL, Korea August 20, 2014 Samsung Electronics Co., Ltd., today announced its partnership with world-renowned digital artist, Miguel Chevalier, to create the Origin of the Curve
digital art installation, which will be on display at the Samsung booth during IFA 2014, from September 5-10. Thro
on

Samsung Introduces Galaxy Alpha, the evolution of Galaxy Design


Seoul, Korea Aug 13, 2014 9AM GMT Samsung Electronics Co., Ltd. today unveiled its new design approach with the Galaxy Alpha. The latest addition to Samsungs Galaxy smartphone
line, the Galaxy Alpha features a sophisticated design in a carefully constructed compact body with a metal frame and a
on Aug 13, 2014

Samsung Electronics Announces Earnings Guidance for Q2 2014


SEOUL, Korea July 8, 2014 Samsung Electronics Co., Ltd. today announced its earnings guidance for the second quarter of 2014. Consolidated sales: Approximately 52.0 trillion Korean
won (Range: 51.0 53.0 trillion Korean won)
on Jul 08, 2014

Samsung Introduces New Branded SSD Powered by 3D V-NAND


SEOUL, South Korea July 1, 2014 Samsung Electronics Co., Ltd., the world leader in advanced memory technology, today launched the 850 PRO, a new solid state drive (SSD) line-up
featuring Samsungs cutting-edge three-dimensional (3D) vertical NAND (V-NAND) flash memory technology. The new Samsung
Samsung and Google to Bring Enterprise Enhancements to Android
San Francisco, CA June 25, 2014 Samsung Electronics Co, Ltd., and Google announced that a part of the Samsung KNOX technology will be integrated into the next version of the Android.
The next version of Android, which was previewed today at Google I/O, will include a number of new features for e
on Jun 26, 2014

Samsung Launches Worlds First Broadband LTE-A Smartphone


SEOUL, KoreaJune 18, 2014Samsung Electronics Co., Ltd., today announced the Galaxy S5 Broadband LTE-A, a new smartphone featuring an advanced multimedia experience and the
fastest download, web browsing, multimedia streaming and application loading speeds. As the worlds first, commercially availa
on Jun 18, 2014

Samsung Introduces New Branded Solid State Drive Lineup for Data Centers
SEOUL, Korea June 2, 2014 Samsung Electronics Co., Ltd., the world leader in advanced memory technology, today introduced the Samsung 845DC EVO Solid State Drives (SSD), adding
a new SSD line designed for use in data centers to its award-winning memory portfolio. The Samsung 845DC EVO has b
on

Samsungs 14nm FinFET Process Technology Ecosystem Solidly in Place for Mobile Consumer and IT Infrastructure SoC A...
SAN FRANCISCO, CA, June 2, 2014 Stating that not all FinFETs are created equal, Samsung Electronics Co., Ltd., a global leader in advanced semiconductor solutions, today announced that
the IP and design enablement ecosystem for its foundrys 14nm FinFET process technology is firmly in place as cus
on

Samsung Launches Industrys First Tizen Smartphone the Samsung Z


Seoul, Korea, June 2, 2014 Samsung Electronics Co., Ltd, today introduced the Samsung Z, the first commercially available smartphone powered by the Tizen platform. The Samsung Z will be
on show at the Tizen Developer Conference, San Francisco from June 3rd. Built on top of unparalleled qua
Samsung Improves Development Environment and Announces Tizen-based Samsung TV SDK
SEOUL, Korea June 1, 2014 Samsung Electronics Co., Ltd., today announced plans to release Tizen-based Samsung TV SDK, marking the industrys first Software Development Kit (SDK)
that allows developers to build applications for the Tizen-based TV. Samsungs Tizen-based TV SDK Beta will be ava
on

Samsung Galaxy S5 and Note 10.1 2014 Edition Received MDFPP Common Criteria Certification
SEOUL, Korea May 20, 2014 Today, Samsung Electronics Co., Ltd. (Samsung) announced that as of April 30, 2014 the Galaxy S5 and Note 10.1 2014 Edition became the latest KNOXembedded devices to have received Common Criteria (CC) certification from the National Information Assurance Partnership
on

Samsung Announces First Commercial Adoption of KNOX Enterprise Mobility Management (EMM)
SEOUL, Korea May 19, 2014 Samsung Electronics Co, Ltd., today announced an agreement to provide its comprehensive B2B educational products and solution packages to 20 pilot schools
in Trinidad and Tobago. Samsung will demonstrate its education solution package and KNOX solution at the Virtual Ed
on

Samsung Releases New Football-themed Galaxy 11 Campaign Video Featuring Samsung Galaxy S5, Gear 2 and Fit
SEOUL, Korea May 12, 2014 Today, Samsung Electronics Co., Ltd. released a new video for its fantasy-inspired and multi-layered global marketing campaign, Galaxy 11. The four minute
Galaxy 11 Training Video , provides a look into the exciting and rigorous training that Galaxy 11 team players inc
on May 13, 2014

Samsung Announces Worldwide Commercial Availability of KNOX 2.0 on Galaxy S5


SEOUL, Korea May 7, 2014 Samsung Electronics Co., Ltd, today announced the global availability of KNOX 2.0, the companys end-to-end secure mobile platform designed to provide
advanced data and privacy protection for enterprise users. It provides better support for IT departments looking for rea
Samsung Introduces the Galaxy K zoom, a New Camera Specialized-Smartphone
SINGAPORE April 29, 2014 Samsung Electronics Co., Ltd, today announced the new camera specialized smartphone, the Samsung Galaxy K zoom. The Galaxy K zoom is a new
smartphone that blends advanced digital camera technology with Samsungs industry-leading Galaxy experience. It features effortless
on Apr 29, 2014

Samsung Electronics Announces First Quarter Results


SEOUL, Korea April 29, 2014 Samsung Electronics Co., Ltd. today announced revenues of 53.68 trillion Korean won on a consolidated basis for the first quarter ended March 31, 2014.
Samsungs revenue slipped 9 percent quarter-on-quarter due to weaker seasonality but saw gains compared with the sam
on Apr 29, 2014

Samsung Begins Mass Production of Industrys First 3-bit NAND Solid State Drive for Data Centers
SEOUL, Korea April 28, 2014 Samsung Electronics, Co., Ltd., the world leader in advanced memory technology, said today that it has begun mass producing the industrys first highperformance, three-bit-NAND-based SSD for servers and data centers. The new SSD will allow data centers to better mana
on Apr 28, 2014

Samsung launches Level a New Series of Premium Mobile Audio Products


Singapore, April 28 Samsung Electronics Co., Ltd today announced the Samsung Level, a new series of premium audio products. The Level series builds on Samsungs heritage in industryleading mobile products to offer a range of audio accessories with organic sound quality, superior comfort, portabil
on Apr 28, 2014

Grand Opening of Samsung Innovation Museum Showcases the History and Future of Electronics Innovation
SEOUL, Korea April 21, 2014 Samsung Electronics Co., Ltd. today opened the Samsung Innovation Museum (S/I/M) dedicated to exploring the past, present and future of the electronics
industry, located in Samsung Digital City in Suwon, Korea. Visitors to the museum can experience the rich history of
on Apr 21, 2014

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Samsung Brings Galaxy S5 and New Gear Devices to Global Market

SEOUL, Korea April 11, 2014 Samsung Electronics today announced the commercial launch of the new Galaxy S5 and the
Samsung Gear devices Samsung Gear 2, Samsung Gear 2 Neo, and Samsung Gear Fit. The newly launched devices are ready to
be on the shelf in 125 countries including US, Europe, Middl
on Apr 11, 2014

Samsung Electronics Announces Earnings Guidance for First Quarter 2014


SEOUL, Korea - April 8, 2014 - Samsung Electronics Co., Ltd. today announced its earnings guidance for the first quarter, 2014.
Consolidated sales : Approximately 53.0 trillion Korean won (Range: 51.0 - 55.0 trillion Korean won) Consolidated
on Apr 08, 2014

Samsung Electronics Discovers Groundbreaking Method to Commercialize New Material for Electronics
SEOUL, Korea April 4, 2014 Samsung Electronics Co., Ltd. today announced a breakthrough synthesis method to speed the
commercialization of graphene, a unique material ideally suited for electronic devices. Samsung Advanced Institute of
Technology (SAIT), in partnership with Sungkyunkwan Universi
on Apr 04, 2014

Samsung Smart Home Becomes Reality, Set To Transform Everyday Life


SEOUL, Korea April 2, 2014 Samsung Electronics Co., Ltd. today announced the official global launch of its Samsung Smart
Home service. The service will first be rolled out in Korea and the United States, with more countries around the world added
throughout the year. The service makes home autom
on Apr 02, 2014

Samsung offers a Global Preview of Galaxy S5 and Gear devices prior to Launch
Seoul, Korea March 21, 2014 Samsung Galaxy S5, Gear 2 and Gear Fit are on display and available for pre-order at more
than 1,400 shops around the world beginning on March 21, 2014. The preview offers an advanced experience of Galaxy S5, Gear
2, and Gear Fit, with the help of dedicated Galaxy Sp

Ownership Structure
As of the end of June, 2014, the number of total shares outstanding of Samsung Electronics is 170,132,764.

The numbers of common shares outstanding and preferred shares outstanding are 147,299,337 (86.6%) and 22,833,427 (13.4%), respectively.
The number of total treasury stocks of Samsung Electronics is 19,316,379(11.4%), with 16,336,686 common shares (11.1% of common shares outstanding) and
2,979,693 preferred shares (13.0% of preferred shares outstanding).
* Number of shares outstanding & treasury stocks of Samsung Electronics for the recent 5 years
Year

Shares Outstanding

Treasury Stocks

Common

Preferred

Total

Common

Preferred

Total

2009

147,299,337

22,833,427

170,132,764

19,027,950

2,979,693

22,007,643

2010

147,299,337

22,833,427

170,132,764

17,456,260

2,979,693

20,435,953

2011

147,299,337

22,833,427

170,132,764

16,912,614

2,979,693

19,892,307

2012

147,299,337

22,833,427

170,132,764

16,451,438

2,979,693

19,431,131

2013

147,299,337

22,833,427

170,132,764

16,384,216

2,979,693

19,363,909

Ownership structure of Samsung Electronics as of the end of June, 2014


( Total Stock )

( Common Stock )

(1) Shareholding Structure


1) List of a Major Shareholder & Related Parties ( As of June 30, 2014 )

( Preferred Stock )

(Unit: shares, %)

Number Of Shareholdings
End Of Quarter
Name

Relationship

Class Of
Stock
Number Of Shares % Port.

* Samsung Life / Samsung Fire & Marine's ownership includes shares in special accounts

Kun-Hee Lee

Major shareholder

Common stock

4,985,464

3.38

Kun-Hee Lee

Major shareholder

Preferred Stock

12,398

0.05

Samsung Corporation

Affiliate

Common stock

5,976,362

4.06

Samsung Welfare
Foundation

Affiliate

Common stock

89,683

0.06

Samsung Foundation of
Culture

Affiliate

Common stock

37,615

0.03

Ra-Hee Hong

Family member

Common stock

1,083,072

0.74

Jae-Yong Lee

Family member

Common stock

840,403

0.57

Samsung Life Insurance

Affiliate

Common stock

11,125,049

7.55

Samsung Life Insurance

Affiliate

Preferred Stock

31,774

0.14

Samsung Fire & Marine


Insurance

Affiliate

Common stock

1,856,513

1.26

Samsung Fire & Marine


Insurance

Affiliate

Preferred Stock

53

0.00

Oh-Hyun Kwon

BOD member

Common stock

3,000

0.00

Sang-Hoon Lee

BOD member

Common stock

1,473

0.00

Common stock

25,998,634

17.65

Preferred stock

44,225

0.19

Total

26,042,859

15.31

Total

2) List of Shareholders with the Ownership of 5% and above [ As of June 30, 2014 ]

(Unit: shares, %)

Ranks

Name

Common Stock

Number Of
Shares

% Port.

Preferred Stock

Total

Number Of
Number Of
% Port.
Shares
Shares

% Port.

* Samsung Life's ownership includes shares in special accounts.

National Pension
Service

11,509,043

7.81

150,595

0.66

11,659,638

6.85

Samsung Life
Insurance

11,125,049

7.55

31,774

0.14

11,156,823

6.56

3) Minority Shareholders, Major Shareholder & Affiliates, and Other Shareholders


[ As of June 30, 2014 ]
Number Of
Shareholders

% Port.

Minority Shareholders Total

134,000

99.95

80,030,253

54.33

Minority Shareholders (institutions)

6,162

4.60

73,916,571

50.18

Minority Shareholders (individuals)

127,838

95.35

6,113,682

4.15

Major Sharehoders

59

0.04

25,998,634

17.65

Others Total

0.01

41,270,450

28.02

Others (institutions)

0.01

41,270,450

28.02

Others (individuals)

0.00

0.00

Total

134,068

100.00

147,299,337

100.00

Entity

Number Of
Shares

% Port.

Articles of Incorporation
The Company included all of its basic operating principles in its Articles of Incorporation. And in accordance with the Articles of Incorporation, the Company upholds shareholders' rights, hosts
general meetings of shareholders and operates Board committees. Please click here to view our Articles of Incorporation.
download PDF
Procedure and method for amendment of the Articles of Incorporation

Global Code of Conduct


download PDF

1. SEC Global Code of Conduct: Preface

Samsung Electronics aims to be a world-leading company devoting our human resources and technology to create superior products and services, thereby contributing to a better global society.

To achieve this goal, we share and pursue the Samsung Values of People, Excellence, Change, Integrity, and Co-prosperity and the 7 Factors of a World-Leading Company (Dream, Vision &
Goal, Creativity & Challenge, Insight & Good Sense, Technology & Information, Trust & Credibility, Speed & Velocity, Change & Innovation) to be instilled in the individual employees and
the organization.
Furthermore, Samsung Electronics employees follow Samsungs Global Code of Conduct to comply with laws and ethical practices as well as to express our concrete commitment to social
responsibility. The Global Code of Conduct will be the guiding standard for everyone in Samsung Electronics, outlining conducts and value judgments in all business activities.
- We endeavor, with a sense of urgent awareness of the fact that we cannot survive without innovation, to achieve future competitiveness in Speedy response to the changes of environment and
customer's demands, by maintaining the sustained attitude of Change & Innovation towards our Dream, Vision & Goal.
- We cultivate Creativity & Challenge, acknowledging that future competitiveness depends on the development of Technology & Information ahead of competitors.
- We aspire to become qualified experts in our field with Insight to foresee the future, and the Good Sense to identify and take advantage of opportunities.
- We create an open culture where senior staff lead and junior staff are encouraged to make decisions and act proactively with a sense of ownership, based on the mutual respect of individuality
and Trust & Credibility.
- We pursue co-prosperity by maintaining relationships of Trust with shareholders and business partners, and facilitating sound management thought mutual cooperation.

2. SEC Global Code of Conduct


Choose a Principle
Principles

Principle 1. We comply with laws and ethical standards


Principle 2. We maintain a clean organizational culture
Principle 3. We respect customers, shareholders, and employees
Principle 4. We care for the environment, health, and safety
Principle 5. We are a socially responsible corporate citizen

Corporate Social Responsibility


corporate social responsibility(CSR) vision is to build a society where people, society and the environment coexist in harmony.
As a part of our CSR efforts, we are committed to transparency and delivering important information to our shareholders to continuously build confidence and trust in us.
Here you can find information about the critical social and environmental issues that we face in our operation and our CSR/Sustainability management.

Search by Keywords
(Find answers to frequently asked information about Samsung Electronics' CSR related topics.)

Environment

Supply Chain

Social
Contributions

Compliance

People

Policy and goals

Supplier
Management

Corporate
citizenship
strategy

Global
Compliance
Policy

Diversity
management

Energy
Management

Global
Procurement

Regional
programs

Global code
of conduct

Ethics and culture

Eco-Products

Mutual Growth

Education

Compliance
management

Employee
Health&Safety

Chemical
Management

Work-site
improvements

Hope for Children

ESH Policy

EICC Partnership

Health & Medical

Recycling

Conflict Minerals

Social
Responsibility
News

Green Packaging

Dongguan Shinyang
Electronics

Environmental
Initiatives

Environmental
News

Overview
Our Corporate Governance work to enhance our company's decision-making and supervisory process based on the highest standards of governance, transparency, and accountability. Under such
policy, the Board of Directors (BOD) administers the performance of management, sets corporate management policies, and makes strategic decisions on business execution. These activities are
performed in accordance with relevant laws and regulations, the Article of Incorporation, and the resolutions made at the annual general shareholders meeting (AGM).
Board Composition

The BOD is composed of four executive directors and five independent directors. The BOD is consists of an independent director majority to both guarantee the board's independence and
transparency. In addition, the Board established a transparent decision-making process with inputs from a broad spectrum of outside experts.
Pursuant to the Article of Incorporation, the Independent Directors Recommendation Committee initially selects candidates from among a pool of professio nal experts with in-depth knowledge
and experience in a variety of areas including business management, economy, accounting, law, technology, CSR, etc.
The independent directors meet separately from the BOD's executive directors in order to promote a free exchange of ideas on all aspects of the company's management. All directors are
prohibited from engaging in business activities within the same industry without the approval of the BOD. This arrangement is to prevent conflicts of interest as specified in the Korean
Commerce Act and the Company's Articles of Incorporation.
Chairman of the Board

In conformance with Article 5 of the Regulation of the Board of Directors, the representative director shall be appointed as the Chairman of the Board and preside over the BOD meetings. If the
Company has several Representative Directors, Representative Director & Vice Chairman shall serve as Chairman of the Board. If Representative Director & Vice Chairman cannot serve as
Chairman of the BOD, a Director appointed by the BOD shall act for him.
Mr. Oh-Hyun Kwon, Vice Chairman and CEO, has been appointed as the Chair of the Board since 2012.
Election of Directors

1.

Regulations regarding the election, terms of office, and election of Directors in case of vacancy are included in the Article 24 of our Article of Incorporation.

2.

It states the Company shall have at least three, but not more than fourteen, directors and such directors shall be appointed at a general meeting of shareholders; provided, however, that
independent directors shall be elected from candidates recommended by the Independent Director Recommendation Committee.

3.

Pursuant to the Article 25 of our Articles of Incorporation, all of our Board members', appointed by resolution at the AGM, term of office is 3(three) years. At the time of expiration, they are
eligible for re-election at the AGM.

4.

In case of two or more directors are nominated, the cumulative voting system according to the Korean Commercial Code shall not be applicable.
* At the 30th AGM in 1999, shareholders proposed to revise the Articles of Incorporation to adopt a cumulative voting method. However, it was voted down by shareholders at the AGM.

5.

The BOD shall screen the qualifications of Executive Directors for Representative Director or Co-Representative Director position.

6.

The representative director shall be elected by the Board of Directors. The representative director shall represent the Company and in case there are several representative directors, each shall
represent the Company respectively.
Director Independence
Director independence shall be determined by the independence requirements set forth by the Korean Stock Exchange listing standards, the Commercial Code and other related regulations. If a
Director meets at least one of the criteria under applicable standards, he or she may not be deemed "independent."
Election of Directors in Case of Vacancy (Article 26)

Pursuant to Article 26 of our Article of Incorporations, any vacancy in the office of the director shall be filled by a resolution of a general meeting of shareholders. However, if the number of
directors does not fall below the number prescribed by the Article 24 and there is no difficulty in the administration of business, the foregoing shall not be applicable.

Our Company's Board of Directors


*The terms of office of our BOD members is three years.
Title

Name

Responsibility

Vice Chairman
& CEO

Oh-Hyun
Kwon

Chairman of BOD / Head of Device Solutions Business

President

Jong-Kyun
Shin

Head of IT & Mobile Communications Business

President

Boo-Keun
Yoon

Head of Consumer Electronics Business

President

Sang-Hoon
Lee

CFO / Overall management support

Independent
Director

Eun-Mee
Kim

Independent director recommendation committee, CSR


committee

Independent
Director

Han-Joong
Kim

Audit scommittee, Related party transactions committee,


Independent director recommendation committee, CSR
committee

Independent
Director

Kwang-Soo
Song

Audit scommittee, Related party transactions committee,


Compensation committee, CSR committee

Independent
Director

Byeong-Gi
Lee

Independent director recommendation committee,


Compensation committee, CSR committee

Independent
Director

In-Ho Lee

Audit scommittee, Related party transactions committee,


Compensation committee, CSR committee

* Representative Director(s) must be a member of the Executive Directors and be selected by the Board of Directors. Currently, our company has One Representative Director : Mr. Oh-Hyun
Kwon

Operation
Our Company's decision-making and supervisory process enhances corporate transparency and accountable management and thus, constitutes an environment where corporate value can be
maximized.

Convening of the Meeting of the Board of Directors


1. Types of Board Meetings
There are two types of Board Meetings:
- Regular meetings: Generally held four time a year (in every quarter)
- Extraordinary meeting: Held whenever deemed necessary

2. Convening of the Meeting of the Board of Directors


(Related Regulation: Article 30 of the Company's Article of Incorporation)
The Meetings of the Board of Directors is convened by the Chairman of the Board. The Chairman shall provide a notice of meeting to other members, along with agenda and reasons for the
meeting, at least 24 hours prior to the meeting. Any Director may convene a meeting, with consent from the Chairman of the Board, in case where the meeting is deemed necessary for the
purpose of carrying out his/her duties.
Convening Procedure: The Chairman shall give notice to each Director of the date, time and place at least twenty-four (24) hours prior thereto

3. Resolution of the Board of Directors


(Related Regulation: Article 31 of the Company's Article of Incorporation)
The presence of the majority of all Directors is required but the Board meetings may take place via electronic format, i.e., conference call. Directors have one vote per share unless an exception is
provided by law. Directors are not allowed to vote in presence of any conflicts of interest.
* Except as otherwise provided by relevant laws and regulations, Directors shall have one vote per share.
Voting by Persons with Special Interest: For fair review and reasonable decision-making, a Director having a special interest in the resolution of a general meeting shall not be permitted to
exercise his/her voting rights thereupon. In such case, his/her voting shall not be counted.

The Articles of Incorporation is an agenda item of a general meeting of shareholders which REQUIRES

special resolution. The amendment to the Articles of Incorporation shall be made only

by resolution at the ordinary general meeting of shareholders.


In accordance with the commercial code, no amendment to the Articles of Incorporation shall be valid unless approved by two thirds or more of shares of the shareholders present at the general
meeting of shareholders and by more than one third of outstanding shares.
* The amendment to the Articles of Incorporation shall not be made at the discretion of the Board or any insider of the Company. It can only be made by resolution at a general meeting of
shareholders.
Issuing shares, which carry superior rights, and undermining the interest of existing shareholders are banned except when otherwise noted by the Articles of Incorporation.

Since issuing shares is an agenda item in the Articles of Incorporation, our share issuance can only be made in accordance with the Articles of Incorporation. Thus, issuing shares with superior
dividend, voting, conversion or any other superior rights over existing STOCK

can not be decided in the discretion of the board or any other body of the company.

Responsibilities and Duties


Our Company's decision-making and supervisory process enhances corporate transparency and accountability of management and thus, constitutes an environment where corporate value can be
maximized.

1. Directors' Fiduciary Duty (Article 27-2 of Articles of Incorporation)


Directors shall carry out his/her duties faithfully for the Company, in accordance with relevant laws and Articles of Incorporation.

2. Prohibition of Competition by Directors (Article 32 of Articles of Incorporation)


Pursuant to the Article 32 Prohibition of Competition by Directors, No Director shall effect any transaction which falls within the same class of business as that of the Company without consent
of the Board of Directors or such committee as authorized by the Board of Directors, except when a Director is elected with the knowledge that his business is in competition with the Company.
Also, A Director shall resign from office in case he/she serves on a company in competition with the Company or becomes a public official.
In accordance with relevant laws, a Director may not maintain directorship if he/she becomes a public official.

3. Serving on other company


A Director shall resign from office in case he/she serves on a company in competition with the Company or becomes a public official, as provided in Article 32 of Articles of Incorporation.

BOD Activities & Evaluation


Our company's decision-making and supervisory process enhances corporate transparency and accountable management and thus, constitutes an environment where corporate value can be
maximized.

2014

(1) BOD Activities


3 June, 2014

Agenda

Results

Disposal of technology related assets

Approved

Equity investments

Approved

A property leasing contract with Samsung Display

Approved

Attendance

5/5
present

* Reported Items

Report on research results and findings from the advancement of


corporate ecosystem research council
Progress report of research results for environmental safety
29 April, 2014

Agenda

Approval of the 46th 1Q14 financial statements and business


report

Results

Attendance

Approved
5/5
present

Renewal of the existing Directors' liability insurance policy

Approved

29 April, 2014

Agenda

Results

Donation

Approved

Application for Venture Capital Union

Approved

Attendance

18 February, 2014

Agenda

Decision to convene the 45th AGM

Results

Attendance

Approved

Decision of the 45th AGM agenda items


* Reported items : 1. Audit Report 2. business report

Approved
Item 1 : Approval of the 45th financial statements (including balance
sheet, income statement, statement of appropriation of retained earnings,
and etc.)

3/5
present

Item 2 : Approval of remuneration ceiling for Directors


Donation to Chung-nam Samsung Institute
* Reported item
Approved

Report on compliance review results


24 January, 2014

Agenda

Results

Approval of the 45th financial statements and business report

Approved

Approval of 2014 business plan

Approved

Revision to management committee regulations

Approved

Participation in Samsung BioLogics rights offerings

Approved

Attendance

5/5
present
Appointment of compliance officer

Approved

* Reported Items

Report on internal accounting management system


Assessment of internal accounting management system
Report on results of establishment of research committee for
environmental safety

(2) Directors' Attendance at Board Meetings


Attendance at Board meetings for the past three years (between 2010 and 2012) is 95% on average.

2010

Attendance

95%

2011

96%

2012

93%

* Directors are required to notify the Company of a valid reason in advance if they cannot attend Board meetings.

(3) Evaluation Method of the Board of Directors


From November (the end of the fiscal year) to December, human resources will evaluate the Board of Directors and each of the board committees in varies activities, such as Directors attendance
at meetings.
* Important evaluation criteria: Determined by how the Board of Directors and each of the board committees abide by the regulations and relevant laws, as well as Directors attendance at
meetings compliance with directors' duties and attendance at meetings
Directors' attendance data shall be shared within the board and other evaluation results shall be used as a reference for board activities for the following year.

Report Downloads

Annual Report 2011


Sustainability Report 2012
Audited Financial
Statements (2013 1Q)
Disclosure Control Policy

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BOD Member's Service on Other Public Company Board


Our company's decision-making and supervisory process enhances corporate transparency and accountable management and thus, constitutes an environment where corporate value can be
maximized.

(1) Former CEOs' Service on the Board


Executive Directors consist of current employees of the Company, not former CEOs.
Independent Directors do not consist of figures who have worked for the Company such as former CEOs, to maintain their independence.

(2) Other Public Boards


Two independent directors, Mr. In-Ho Lee and Mr. Kwang-Soo Song, currently serves on the Board of one other public company, respectively.

BOD Compensation
Our company's decision-making and supervisory process enhances corporate transparency and accountable management and thus, constitutes an environment where corporate value can be
maximized.

(1) Remuneration of Directors (Article 34 of Articles of Incorporation)


The ceiling of remuneration for Directors shall be determined by resolution at the general meeting of shareholders
In principle, Directors are paid in cash.
* In 2000 and 2001 alone, the Company granted stock options to Executive Directors after getting approval at the general meeting of shareholders. But even in this case, the Company didn't grant
stock options to Kun-Hee Lee, a specially related person with the Company.
Remuneration of Independent Directors
The Company does not pay any compensation other than basic salary and business trip expenses to the Independent Directors in order to maintain their independence. (The Company pays neither
stock options nor pension benefits to Independent Directors)
* Independent Directors are entitled to stock options according to the Commercial Code and Securities Exchange Act, but the Company does not grant stock options to them to maintain their
independence.

(2) stock options


1. Basic principle
The company shall grant stock options in accordance with relevant laws and the articles of Incorporation.
Grantee
The company may grant stock options to its officers and employees who have contributed, or can contribute, to management and overseas sales or technological innovation of the company.

Ceiling on stock option grant


Stock options shall be granted by special resolution at a general meeting of shareholders or by resolution at a Board meeting to the extent of 15% of outstanding shares of the Company. (Article 11-4 of the
Articles of Incorporation)
*2006-05-28 board members may not be granted stock options by resolution at a board meeting, but only by special resolution at a general meeting of shareholders.
Provided that for recruitment of core workers, a few number of stock options may be granted just by resolution at a board meeting to the extent of 1% of of outstanding shares of the company.
(Article 84-6 of enforcement ordinance of securities and exchange act)
Exercise period of stock options : Within one year after options become exercisable, less than one third of the options are granted to exercise and within two years, less than two thirds of them allowed and after
then, all of them permitted to exercise.

Changes in terms of stock options granted


In case share value materially changes after resolution is passed for stock option grant either at a general meeting of shareholders or at a Board meeting and before the exercise of the options
(Due to bonus issue, stock dividend, stock split or consolidation, capital reduction, retirement of repurchased shares, merger or split of the Company) the Company may change the exercise price
or the number of shares under stock options granted in accordance with relevant laws or the Articles of Incorporation, in order to keep stock option value at the same level. (Please refer to the
attachment for further the detail)
download PDF
*Since starting to grant stock options in 2000, the Company has changed the number of shares under stock options granted, due to stock buy-back/retirement. But the Company has not changed
the exercise price of stock options granted.
Expensing of stock options
The Company calculates stock option value using the Black Scholes model and finishes expensing stock options within two years of the grant of the options
(March. 31.2006)

Current Status of Stock Option Scheme

First Round
Of Stock
Option
Grant

Option grant
date

Option grant
approval

Option
grantee

Second

Third

Fourth

Fifth
(Continued
Below)

Mar. 16, 2000

Mar. 9, 2001

Feb. 28, 2002

Mar. 25, 2002

Mar. 7, 2003

AGM

AGM

AGM

BOD

BOD

76

560

174

11

85

Current Status of Stock Option Scheme

First Round
Of Stock
Option
Grant

Granted
options
(shares)

Exercise
price per
share

Second

Third

Fourth

Fifth
(Continued
Below)

1,500,000

3,099,550

988,000

121,000

368,100

272,700

197,100

329,200

342,800

288,800

(KRW)

Mar.17,2003
~

Mar.10.2004
~

Mar.1,2004
~

Mar.26,2004
~

Mar.8,2005
~

Mar.16,2010

Mar.9,2011

Feb.29,2012

Mar.25,2012

Mar.7,2013

providing
shares in

Share issuance
or treasury

Share issuance
or treasury

Share
issuance or

Share issuance
or treasury

Share issuance
or treasury

case of
exercise

stock

stock

treasury stock

stock

stock

Common

Common

Common

Common

Common

Shares

Shares

Shares

Shares

Shares

1,371,460

2,705,732

934,141

108,058

329,251

Exercise
period

Method of

Class of
shares
granted in
case of
exercise

Number of
Available
Stock
Options

Sixth

Seventh

Eighth

Total
(1st8th)

Option grant date

Apr. 16, 2004

Oat.15,2004

Dec.20,2005

Option grant approval

BOD

BOD

BOD

Option grantee

119

1,028

Granted options (shares)

590,000

10,000

10,000

6,686,600

Exercise price per share (KRW)

580,300

460,500

606,700

Exercise period

Apr.17,2006
~

Oct.16,2006
~

Dec.21,2007
~

Sixth

Seventh

Apr.16,2014

Oct.15,2008

Dec.20,2015

Treasury stock

Treasury stock

Treasury stock

Class of shares granted in case of

Common

Common

Common

exercise

Shares

Shares

Shares

Number of Available Stock Options

560,649

10,000

10,000

Method of providing shares in case


of exercise

Total
(1st8th)

Eighth

6,029,291

Others
The Company does not take out loans to its officers and employees who exercise stock options.
Downsizing of stock option scheme

As the stock option scheme has such side effects as inequity brought by fluctuations in stock prices, since the late 2005, the Company has granted stock options only to newly recruited core workers, and instead
the Company has adopted a long-term performance-based incentive system.
Long-term performance-based incentive system The system quantities the performance of executives in the three- year evaluation process and provides executives with different incentives, based on the evaluation
results.

(3) Guidelines for Executives' Stock Ownership


Registered Board members shall meet the following guidelines in trading securities of the Company.

Ban on Securities Trading, Based on Important Material Inside Information


Pursuant to the Securities Exchange Act and the guidelines of the Company, registered Board members may not deal in shares of the Company, using inside information.
Immediate Report and Disclosure of Securities Trading
The Company shall disclose ownership changes by registered Board members to the Financial Supervisory Service by the tenth day of the following month after the stock trading.
Return of Short Term Trading Profits to the Company
In conformity with the Securities Exchange Act, if registered Board members gain profits from selling Company shares within six months after buying them, or from buying Company shares within six months
after selling them, they shall return the profits to the Company.
In this way, the Company discourages their securities trading of less than six months.

(4) Directors' Liability Insurance


The Company purchases Directors' liability insurance after approval from the Board of Directors or Board committees, as provided by internal regulations.
Compensation Scope
: Compensation is paid to shareholders or others who suffer loss from Directors' violation of their fiduciary duty and duty o f faithfulness in doing corporate business.

(5) Other Support for Independent Directors


In conformity with the relevant clauses of the Commercial Code and the Securities and Exchange Act, Independent Directors, who play a crucial role in maintaining the independence of the
Board of Directors, are entitled to get help from outside experts in making important decisions. Accordingly, the Company provides Independent Directors with outside help, including but not
limited to legal and accounting advices.
The Company holds regular meetings (when the Board meets each quarter) and irregular meetings for Independent Directors without management present, to help them discuss management
issues and make proposals more freely. The Company also spares no support to make sure Independent Directors discharge their duties more aggressively and independently.
New Independent Directors shall be provided with an orientation and yearly visits to overseas sites.

Report Downloads

Half Year Report 2014


Annual Report 2013
Sustainability Report 2014
Audited Financial
Statements (2014 2Q)
Disclosure Control Policy

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Management committee
A sharp increase in the number of Independent Directors made it difficult for the Company to convene Board meetings as often as is needed. Therefore, the Company set up committees under the
Board in accordance with relevant laws and delegated some of the Board authority to the committees, each of which is filled with Directors who can bring their expertise and experience to the
assigned committee.

Board committees, established and operating in accordance with Article 28-2 of Articles of Incorporation, are as set forth:

Management Committee
Audit Committee
Independent Director Recommendation Committee
Related Party Transactions Committee
Compensation Committee
CSR Committee
Each agenda approved by board committees is instantly notified to all Directors, and each Director may call for the convocation of Board meetings within two days from the notice. The Board of
Directors may put the resolutions approved by the committees for voting at the Board meeting.

(1) General Description


The Management Committee is a committee under the Board of Directors that deliberates and decides matters either delegated by the Board of Directors, or specified in the Articles of
Incorporation or in the Regulation of the Board of Directors with the aim of enhancing professionalism and efficiency in decision-making.

(2) Composition
The Management Committee shall comprise at least two but no more than ten Directors, who are appointed by resolution at the Board meeting, in accordance with relevant laws and regulations.
Currently, the committee consists of four Executive Directors.
Management Committee Members

Oh-Hyun Kwon
(CEO, Head of the committee)

Boo-Keun Yoon

Jong-Kyun Shin

(3) Operation of the Management Committee


There are two types of Board Meetings:

a. Regular Board Meetings : Generally held four times a year (every quarter a year)

Sang-Hoon Lee

b. Extraordinary Board Meeting : Held whenever deemed necessary


Convening of Meetings
The Head shall call meetings and notify the members and other participants of the meeting time and place at least 24 hours in advance.
Method of Resolution
The presence of the majority of all Directors shall constitute a quorum for a meeting of the Board of Directors and the resolutions of the Board of Directors shall be adopted by a majority of the
votes of the Directors attending the meeting; provided that Board meetings may take place via electronic means, such as conference call, within the scope provided by relevant laws.
Opinion-Seeking
While reviewing and deciding agendas at hand, the committee may call in management officers, executives or outside figures, involved in the issues at hand, for their explanation or opinions.

(4) Authority of the Management Committee


In accordance with relevant laws and regulations, the Management Committee shall deliberate and decide the following matters:

Development of annual or mid-to-long-term management plans and strategies of the Company


Establishment of major business strategies
Promotion of cooperation with foreign companies, including strategic partnership
Acquisition or sale of domestic/overseas subsidiaries
Conclusion of technology inducement agreement, technology transfer, and technological partnership
Basic operating principles
Determination and change of basic principles concerning salary, bonus and welfare system
Issuance of bonds
Facility investment, etc.

(5) Activities
2014

3 June, 2014

Agenda

Results

Patent license agreement

Approved

Closing of shareholder register for interim dividend

Approved

14 May, 2014

Agenda

Results

Increased the limit on trade finance

Approved

Exercise of voting rights for merger with affiliates

Approved

Donation

Approved

19 March, 2014

Agenda

Stake sales of Samsung Bluewings

Results

Approved

19 February, 2014

Agenda

Results

Technology license agreement

Approved

Liquidation of a subsidiary

Approved

20 January, 2014

Agenda

Results

Patent license agreement

Approved

Patent license agreement

Approved

Entry into production base in the Republic of South Africa

Approved

Product donation to Chung-nam Samsung Institute

Approved

Audit Committee
A sharp increase in the number of Independent Directors made it difficult for the Company to convene Board meetings as often as is needed. Therefore, the Company set up committees under the
Board in accordance with relevant laws and delegated some of the Board authority to the committees, each of which is filled with Directors who can bring their expertise and experience to the
assigned committee.
Board committees, established and operating in accordance with Article 28-2 of Articles of Incorporation, are as set forth:

Management Committee
Audit Committee
Independent Director Recommendation Committee
Related Party Transactions Committee

Each agenda approved by board committees is instantly notified to all Directors, and each Director may call for the convocation of Board meetings within two days from the notice. The Board of
Directors may put the resolutions approved by the committees for voting at the Board meeting.

(1) General Description


The Audit Committee is a committee under the Board of Directors that supervises and supports management in a way that may maximize corporate value through checks and balances. It was
established in 2000 to replace the previous existing auditors.

(2) Composition
The Audit Committee comprises of three Directors, more than two thirds of whom shall be Independent Directors. The committee members are appointed by resolution at the Board meeting.
Current members are all Independent Directors, and the head of the committee is Independent Director In-Ho Lee.
Audit Committee Members

In-Ho Lee
(Head of the committee)

Han-joong Kim

Kwang-Soo Song

(3) Operation
Regular meeting: Audit Committee meetings shall be held at least once every quarter
Convening of Meetings
The Head shall call meetings and notify the members and other participants of the meeting time and place at least 24 hours in advance.

Method of Resolution
The presence of the majority of all Directors shall constitute a quorum for a meeting of the Board of Directors and the resolutions of the Board of Directors shall be adopted by a majority of the
votes of the Directors attending the meeting; provided that Board meetings may take place via electronic means, such as conference call, within the scope provided by relevant laws.

4)Authority and Responsibiity


In accordance with relevant laws and regulations, the Audit Committee shall have the following authority:

Authority to audit business of the Company


Authority to request reports on the business status of the Company and investigate assets of the Company
Authority to receive reports from Directors
Authority to investigate subsidiaries of the Company
Authority to request to stop any acts in violation of laws and regulations or the Articles of Incorporation.
Authority to Institute Various Actions
Authority to request the convocation of a general meeting of shareholders
Authority to recommend candidates for external auditors
Any other authority granted to the committee by relevant laws and regulations, the Articles of Incorporation or a Board resolution

For the Audit Committee to maintain independence and check-and-balance, the Company entitles the audit committee members the following authorities by regulation:

Duty of Good Faith


Duty to investigate and report to a general meeting of shareholders
Duty to investigate and report to the Board
Duty to Prepare Report on the Audit Results
Duty to Prepare and Submit Audit Report
Duties under the Act on External Audit of Stock Companies

(5) Activities
2014

28 April, 2014

Agenda

Attendance

- Report on 1Q2014 financial statement and business report


3/3 present
- Report on 1Q 2014 non-audit activities

18 February, 2014

Agenda

Attendance

Review and approval of appointment of external auditor

Review of the 45th AGM agenda

2/3 present

Report on 2013 activities of internal compliance system

23 January, 2014

Agenda

45th financial reports and business reports

Attendance

3/3 present

23 January, 2014

Agenda

Attendance

Report on '13 internal accounting management system activities

Report on 4Q 2013 non-audit activities

Report on appointment plan of external auditor

Report on 2013 audit activities

Report Downloads

Half Year Report 2014


Annual Report 2013
Sustainability Report 2014
Audited Financial
Statements (2014 2Q)

Disclosure Control Policy

Samsung Tomorrow

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Policy on Related Party Transactions


1. Disclosure of Transactions with Specially Related Parties Such As Affiliates

1.

Concerning transactions with specially related parties such as affiliates, the Company shall seek approval from the Board of Directors and disclose the foregoing, in accordance with the
Securities Exchange Act and the Articles of Incorporation, in an effort to enhance its corporate transparency.
Relevant Regulations (Article 40 of Articles of Incorporation)
The Company shall obtain approval at a Board meeting for the following:
Where the Company wants to enter into large-scale transactions with specially related parties or for specially related parties as provided in Article 11-2 of Fair Trade Act
* In the case of capital, securities and real estate transactions, etc worth more than KRW 10 billion, the Company shall be approved at a Board meeting and disclose the foregoing.
Public Disclosure
Please refer to "Public Disclosure" on our Web site for recent public disclosures.

CG & IR Awards
Publishing
Institution

Date

Award

Best IR Program, Technology Sector

Best CEO, Technology Sector


Institutional Investor

July, 2014
Best CFO, Technology Sector

Best IR Professionals, Technology Sector

Best Companies by Country, South Korea

Institutional Investor

July, 2013

Best CEOs, Technology Sector

Best IR Companies, Technology Sector

Money Today

September,
2012

Best IR in IT Sector

Best CEOs, Technology Sector


Institutional Investor

July, 2012
Best IR Companies, Technology Sector

Finance Asia

May, 2012

Best Managed Company in Korea

Money Today

September,
2011

Best IR in IT Sector

Best Companies by Country, South Korea

Best CEOs, Technology Sector

Institutional Investor

July, 2011

Best CFOs, Technology Sector

Best IR Professionals, Technology Sector

Best IR Companies, Technology Sector

Korea IR Service

October, 2010

Best IR by a Korean Company

Money Today

September,
2010

Best IR in IT Sector

Finance Asia

May, 2010

Best Corporate Social Responsibility

Publishing
Institution

Date

Award

Euromoney

January, 2010

Best Corporate Governance in Korea

Korea IR Service

November,
2009

2009 Best IR

Best Managed Company in Korea

Best Corporate Governance in Korea

Finance Asia

June, 2009

Best IR in Korea

Best CFO in Korea

2nd Most committed to a strong dividend policy in


Korea

Best Overall For Corporate Governance in Korea

Best For Disclosure and Transparency in Korea

Best For Responsibilities of Management and the


BOD
Asia Money

December,
2008
Best For Shareholders' right and Equitable
Treatment

Best For Investor Relations in Korea

Best IRO in Korea

Money Today

September,
2008

Best IR

Finance Asia

June, 2008

Best Managed Company in Korea


Most committed to Corporate Governance in
Korea
Best IR in Korea
Best CFO in Korea

The Korea
Economic Daily

November,
2007

Best IR by a Korean Company

The Asset

May, 2007

Best IR by a Korean Company

Best Managed Company in Korea


Finance Asia

May, 2007
Most committed to Corporate Governance in
Korea

Publishing
Institution

Date

Award

Best IR in Korea

Most committed to a consistent good dividend


policy

Best CFO in Korea

Best Overall For Corporate Governance in Korea

Best For Disclosure and Transparency in Korea

Asia Money

January, 2007

Best For Investor Relations in Korea

Best-Managed Large-cap Corporate of the year


in Korea

Best IRO in Korea

Korea Investor
Relations
Association

November,
2006

Best IR by a Korean Company

The Korea
Economic Daily

November,
2006

Best IR by a Korean Company

Money Today

September,
2006

Best IR

Finance Asia

May, 2006

Best Managed Company in Korea, Best IR in


Korea, Best CFO in Korea

Institutional Investor

November,
2005

Best IR in Korea

The Asset

March, 2005

Best Corporate Governance in Korea

Finance Asia

March, 2005

Korean Best Managed Company, Best IR in


Korea, Best CFO in Korea

IR Magazine

March, 2005

Best IR by an Asia-Pacific company in the US


market

CFO Asia

January, 2005

Most Committed to Shareholder Value (Asia ex


Japan)

Asia Money

December,
2004

Best Managed Company in Korea,


Best CFO & IRO in Korea,
Best CG in Korea

Publishing
Institution

Date

Korea Investor
Relations
Association

November,
2004

Best IR by a Korean Company

IR Magazine

November,
2004

Best IR by a Korean Company

Institutional Investor

July, 2004

Best IR in Korea

Finance Asia

April, 2004

Korean Best Managed Company, Best Corporate


Governance in Korea,
Best IR in Korea, Best Financial Management in
Korea, Best IRO in Korea

Korea Association
for CFOs

November,
2003

Best CFO in Korea

IR Magazine

November,
2003

Best IR by a Korean Company

The Asset

November,
2003

Best Corporate Governance in Korea

Finance Asia

April, 2003

Korean Best Managed Company, Best Corporate


Governance in Korea,
Most Committed to Shareholder Value in Korea,
Best CFO in Korea, Best IR in Korea

The Asset

February,
2003

2002 Best Corporate Governance in Korea

Asia Money

January, 2003

Best Managed Company in Korea

IR Magazine

November,
2002

Best IR by a Korean Company

Finance Asia

April, 2002

Korean Best Managed Company, Best Corporate


Governance in Korea,
Most Committed to Shareholder Value in Korea,
Best CFO in Korea, Best IR in Korea

The Asset

January, 2002

2001 Best Corporate Governance in Korea

Asia Money

December,
2001

2001 Best Managed Company in Korea, Best IR


in Korea

IR Magazine

May, 2001

2001 Best IR in Korea

Finance Asia

April, 2001

2001 Korean Best Managed Company

Report Downloads

Award

Half Year Report 2014


Annual Report 2013

Sustainability Report 2014


Audited Financial
Statements (2014 2Q)
Disclosure Control Policy

Samsung Tomorrow

Global Blog
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Policy on Related Party Transactions


1. Disclosure of Transactions with Specially Related Parties Such As Affiliates
Concerning transactions with specially related parties such as affiliates, the Company shall seek approval from the Board of Directors and disclose the foregoing, in accordance with the
Securities Exchange Act and the Articles of Incorporation, in an effort to enhance its corporate transparency.
Relevant Regulations (Article 40 of Articles of Incorporation)

The Company shall obtain approval at a Board meeting for the following:

1.

Where the Company wants to enter into large-scale transactions with specially related parties or for specially related parties as provided in Article 11-2 of Fair Trade Act
* In the case of capital, securities and real estate transactions, etc worth more than KRW 10 billion, the Company shall be approved at a Board meeting and disclose the foregoing.
Public Disclosure

Please refer to "Public Disclosure" on our Web site for recent public disclosures.

Financial Highlights
Annual

1. Summary P/L

2011

Revenue

(in billion KRW)

2012

2013

165,002

201,104

228,693

Gross profit

52,857

74,452

90,996

Operating Profit

15,644

29,049

36,785

Profit before Income Tax

17,192

29,915

38,364

Net Profit

13,759

23,845

30,475

* '09~ figures are K-IFRS based

2. Segment/Regional information
(1) Revenue by segment

* Segment revenue includes Intersegment revenue.

(2) Operating profit by segment

* Segment operation profit includes Intersegment revenue operation profit.


* Segment information - Before '11: IM=(Former) Telecom, CE=(Former)DM+DA.

(3) Regional portion of Revenue

3. Summary B/S

(in billion KRW)

2011

Total Assets

2012

2013

155,631

181,072

214,075

71,502

87,269

110,760

Cash & cash equivalents

26,878

37,448

54,496

Trade & other receivables

21,882

23,861

24,989

Inventories

15,717

17,747

19,135

Non-current Assets

84,129

93,803

103,315

PP&E

62,044

68,485

75,496

Total Liabilities

53,786

59,591

64,059

Current Liabilities

44,319

46,933

51,315

Current Assets

2011

2012

2013

Trade & other payables

10,277

9,489

8,437

Accounts payables & others

16,057

16,895

20,541

Total Borrowings

14,647

14,895

11,161

101,845

121,480

150,016

898

898

898

Total shareholders' equity

Capital Stock

* Cash & cash equivalents = Cash + Cash equivalents +Short-term financial instruments + Short-term
available-for-sale securities
* Total borrowings: Short-term borrowings + Current potion of long-term Borrowings,
Lon-term borrowings, etc.

4. Summary Cashflow Statement

(in trillion KRW)

2011

Cash at beginning of the period

Cashflow from operations

Cashflow from investing

Cashflow from finance

2012

2013

22.48

26.88

37.45

22.92

37.97

46.71

-21.62

-24.85

-25.19

3.11

-1.86

-4.14

2011

Net increase/decrease in cash

2012

2013

4.40

10.57

17.05

Cash at end of the period

26.88

37.45

54.50

Net cash

12.23

22.55

43.34

5. Financial Ratios

2011

2012

2013

ROA

9.5%

14.2%

15.4%

ROE

14.4%

21.4%

22.4%

0.50

0.34

0.21

45

76

120

Debt/EBITDA

EBITDA/Interest Expenses

* Debt= total borrowings


* EBITDA= Operating Profit + Depreciation

2011

2012

2013

Net Margin (%)

8.3%

11.9%

13.3%

Asset Turnover

1.14

1.19

1.16

Financial Leverage

1.52

1.51

1.46

161%

186%

216%

Liability/Equity (%)

53%

49%

43%

Debt/Equity (%)

14%

12%

7%

- 12%

- 19%

Current ratio (%)

Net debt/Equity (%)

Valuation Snapshot
Annual

2011

Year-end stock price (KRW)

2012

2013

1,058,000

1,522,000

1,372,000

89,229

154,020

197,841

Book-value Per Share(BVPS) (KRW)

598,623

714,032

881,758

Revenue per share (KRW)

969,841

1,182,039

1,344,201

PER (X)

11.88

9.88

6.93

PBR (X)

1.77

2.13

1.56

Price/Sales (X)

1.09

1.29

1.02

Earnings Per Share(EPS) (KRW)

* EPS : Annual net income / Weighted average of outstanding common shares less treasury shares (based on audit report)
* BVPS : Total equity / Total number of shares outstanding
* Revenue per share : Annual revenue / Total number of shares outstanding
* PER : Year-end stock price / EPS
* PBR : Year-end stock price / BVPS
* Price/Sales : Year-end stock price / Revenue per share

Business Report
2014

1ST QUARTER

Business Report

1ST HALF

Business Report

3RD QUARTER

Business Report

YEAR

Business Report

2013

1ST QUARTER

Business Report

1ST HALF

Business Report

3RD QUARTER

Business Report

YEAR

Business Report

2012

1ST QUARTER

Business Report

1ST HALF

Business Report

3RD QUARTER

Business Report

YEAR

Business Report

2011

1ST QUARTER

1ST HALF

3RD QUARTER

YEAR

1ST QUARTER

Business Report

1ST HALF

Business Report

3RD QUARTER

Business Report

YEAR

Business Report

October 30, 2014


3Q FY2014 Earnings Conference Call
- English: 09:30 AM (KST)

Upcoming events

Past Events
2014

October 7, 2014
Announces Earnings Guidance for 3rd Quarter 2014

September 15~17, 2014


CLSA, Investors' Forum
- Venue : Hong Kong

September 3~4, 2014


Bank of America Merrill Lynch, Korea Conference
- Venue : Seoul

September 2, 2014
Korea Exchange, KRX IR Conference
- Venue : Seoul

August 21~22, 2014


Barclays, Korea Conference
- Venue : Seoul

July 31, 2014


2Q FY2014 Earnings Conference Call
- English: 09:30 AM (KST)

Webcasting

July 8, 2014
Announces Earnings Guidance for 2nd Quarter 2014

June 23~24, 2014


UBS, Korea Conference
Venue : Seoul

download PDF

June 10~13, 2014


Goldman Sachs, Korea Corporate Day
Venue : Singapore / Hong Kong

June 9, 2014
CIMB, Asia Pacific Conference & INVEST

Malaysia

Venue : Kuala Lumpur

June 2, 2014
Dongbu Securities, IT Corporate day
Venue : Seoul

May 21~22, 2014


Nomura, Pan-Asia Technology Forum
- Venue : Hong Kong

May 20~21, 2014


BNP Paribas, Asia Pacific TMT Conference
- Venue : Hong Kong

May 19~22, 2014


Korea INVESTMENT

& Securities, KIS Investors Forum

- Venue : London/Boston/New York

May 19, 2014


Samsung Electronics, 2014 Investors Forum
- Venue : Hong Kong
English:

2014 Investors Forum Webcasting & PDF

May 15~16, 2014


Samsung Securities, Samsung Global Investors Conference
- Venue : Seoul

May 9, 2014
HanaDaetoo Securities, Corporate Day
- Venue : Seoul

April 29, 2014


1Q FY2014 Earnings Conference Call
- English: 09:30 AM (KST)

Webcasting

April 8, 2014
Announces Earnings Guidance for 1st Quarter 2014

download PDF

March 24~26, 2014


Credit Suisse, Asian INVESTMENT

Conference

- Venue : Hong Kong

March 19~20, 2014


KDB Daewoo Securities, Corporate Day
- Venue : Seoul

March 18~20, 2014


Bank of America Merrill Lynch, Technology & Beyond Conference
- Venue : Taiwan

March 6~7, 2014


Citi, Korea Conference
- venue : Seoul

February 21, 2014


JP Morgan, Korea CEO Conference
- venue : Seoul

January 24, 2014


4Q FY2013 Earnings Conference Call
- English: 09:30 AM (KST)

Webcasting

download PDF

January 7, 2014
Announces Earnings Guidance for 4th Quarter 2013

January 6~8, 2014


2014 CES
- venue : Las Vegas

Frequently Asked Questions


General
When was Samsung Electronics incorporated?
What is Samsung's credit rating?
What are Samsung's business divisions?
Who is on Samsung's Board of Directors?

Stock / Dividend
How to buy SEC stocks?
Which exchanges does Samsung Electronics stock trade on?
What are the stock/ticker symbols for Samsung Electronics?
What are some of the other stock/ticker symbols besides the ones
(SMSN, SMSD, SAMDR, 005930, and 005935) mentioned in the table above?
How many Samsung Electronics shares are outstanding?

When does Samsung pay dividends?


What is Samsung's dividend history?
I live abroad - can I receive my (GDR) dividends in my local currency?

Financial
How do I find financial information about Samsung?
What is Samsung's fiscal year and the corresponding earnings release dates?

Integrating corporate management and sustainable development is an issue of increasing importance in the business world, amid increasing rising expectations for social and
environmental responsibility. In response, we have been improving the process of collecting stakeholders' ideas and setting up a corporate-wide vision and strategies for sustainable
development.
Dear stakeholders,
As you well know, our industry was confronted with numerous challenges during 2013: There was continued uncertainty over U.S. monetary policy, and a delayed economic recovery in Europe.
Coupled with currency volatility and weak consumer sentiment in Korea and many emerging markets, these economic factors created a difficult and complicated business environment. However,
as a result of our employees passion and dedication, Samsung Electronics MANAGED
to achieve record revenues and profits further solidifying our position as a global electronics leader.
Samsung Electronics is focused not only on relentless technological innovation and maximizing shareholder value; we also want to become a leader in corporate citizenship and strengthen our
interaction with customers, local communities and stakeholders. We see it as our responsibility to help enhance the quality of life for the people we serve and the local communities in which we
operate, and to share our progress in achieving these goals. In our Sustainability REPORT
for 2014, I would like to share with you our most recent achievements as well as our vision for the
future.
First and foremost, we have focused our efforts on pursuing sustainable and positive growth. That is the path toward achieving our Vision 2020: we want to inspire the world with innovative
technologies, products and designs in order to enrich peoples lives while contributing to a socially responsible future. We consider creativity to be the seed of innovation and as such invest in
a wide range of initiatives and programs that foster the creative spirit and autonomy of our employees across the company. This report will show you the many different forms these initiatives
take, from our expanded C-Lab (Creative Lab) an initiative where the company provides personnel and budget to support projects proposed by employees - to our flexible WORK
schedule
and the Idea Open Space. During the past year we also sought to enhance our capabilities to manage and detect risk.
For Samsung Electronics to see continued growth, it is essential that we have the ability to respond promptly to uncertainties and risks in our business environment. Already we hold our
manufacturing facilities to the highest labor and environmental regulations worldwide. This year, we also strengthened supplier compliance by reinforcing our Code of Conduct and actively
monitoring and managing our dynamic supply chain. Samsung has one top priority: To ensure the health and safety of our EMPLOYEES
and the communities where we operate. We are
focused not only on improving our processes for promptly dealing with accidents, but we also established precautionary measures; for example, we established a direct MANAGEMENT
system for hazardous substances thus improving the safety of our facilities and increasing the number of people dedicated to prevent future accidents. We now have over 2,000 highly-trained
Samsung employees who oversee factory operations and conduct regular inspections; among them are experts and engineers who are specialists in ensuring chemical safety and preventing
accidents.
As a responsible corporate citizen, Samsung is sharply aware of the growing environmental impact associated with the sourcing, manufacturing, use, and disposal of our products. Our Green
Management philosophy, which prioritizes the future health of our people and our planet and mandates environmentally responsible practices throughout our operations, drives our environmental
sustainability initiatives. Let me give you one example: As part of our eco-design process, we consider the environmental impact of new products during their whole development cycle. We
implemented this philosophy in 2009, and since then Samsung has invested 6.6 trillion KRW (6.3 billion USD) in sustainability efforts resulting in a 50 percent reduction in greenhouse gas
emissions and over 3,300 third-party verified product environmental certifications.
As I mentioned, we see it as our responsibility to help enhance the quality of life for the people we serve and the local communities in which we operate. It is in this spirit that Samsung invests
more than 500 billion KRW (384.4 million USD) globally to support our citizenship and community engagement activities. While we are incredibly proud of the support we provide, Samsung
Electronics is adopting a rigorous and more consistent long-term approach to our activities, which are focused on education, health/medical care, EMPLOYMENT
and the economies of local
communities.
We delivered many projects during 2013, but I want to highlight just five major social initiatives that were tailored for local needs: the Smart School, the Nanum Villages, Samsung Care Drive,
Solve for Tomorrow, and the Samsung Tech Institute. Our support is not only financial; every year nearly 70 percent of our global WORKFORCE
participates in volunteer activities in local
markets.
Finally, Samsung Electronics continues to reinvent itself around one key concept: reinvesting the dividends of our WORK
into the growth of our company and the communities we serve. We
will use this Sustainability Report as a compass. It allows us to reflect on past efforts and assists us in achieving maximum impact in the future.
I look forward to your continued trust and support in our endeavors to create a more sustainable society. Thank you.
Thank you.

Oh-Hyun Kwon
Vice Chairman & CEO, Samsung Electronics

As a global company with approximately 227,000 employees and operations in 75 countries worldwide, Samsung Electronics is fully committed to complying with local laws and regulations as
well as APPLYING
a strict global code of conduct to all employees. It believes that ethical management is not only a tool for responding to the rapid changes in the global BUSINESS
environment, but also a vehicle for building trust with its various stakeholders including customers, shareholders, employees, business partners, and local communities. With an aim to become
one of the most ethical companies in the world that is respected by its stakeholders, Samsung Electronics continues to train its employees and operate monitoring systems, while practicing fair
and transparent corporate management.

In an expression of its commitment to corporate social responsibility as a world leading company, Samsung Electronics announced the Five Samsung Business Principles in 2005. The
principles serve as the foundation for its global code of conduct in compliance with legal and ethical standards and the fulfillment of its corporate social responsibilities.
The global code of conduct sets forth detailed behavioral guidelines and judgmental standards for Samsung Electronics employees as members of a world leading company. The code of conduct
includes elimination of nationality or gender discrimination, transparent disclosure of business INFORMATION
, customer information protection and partner collaboration. All of Samsung
Electronics employees will abide by this code of conduct in their relationship with their peers and customers.

Samsung Electronics Global Code of Conduct


1. Preface
2. Samsung Electronics Global Code of Conduct
Principle 1.

1-1. We comply with all law and ethical standards.


1-2. We respect the dignity and diversity of individuals.
1-3. We COMPETE

in accordance with the law and business ethics.

1-4. We maintain transparency of accounts with accurate recording of transactions.


1-5. We do not get involved in politics and maintain neutrality.
1-6. We protect information on individuals and BUSINESS PARTNERS
Principle 2.

1-1. We maintain a clean organizational culture.


1-2. We make a strict distinction between pubic and private affairs in our duties.

1-3. We protect and respect the intellectual properties of the company and others.
1-4. We create a sound organizational atmosphere.
1-5. We maintain the dignity of Samsung Electronics in our external activities.
Principle 3.

1-1. We respect customers, shareholders and EMPLOYEES

1-2. We put priority on customer satisfaction in MANAGEMENT


1-3. We pursue MANAGEMENT

activities.

focused on shareholder value.

1-4. We endeavor to improve our employees quality of life.


Principle 4.

We care for the environment, health, and safety.


We pursue environment friendly management.
We value the health and safety of human begins.
Principle 5.

We are a socially responsible corporate citizen.


We sincerely execute our basic responsibilities as a corporate citizen.
We respect the social and cultural values of local communities and practice prosperous co-existence.
We build relationships of co-existence and co-prosperity with our BUSINESS PARTNERS

Appendix Obligation to observe code of condust.

Download PDF

For systematic implementation of CSR, the CSR Liaison Office, which REPORTS
directly to the CEO, was created in January 2009. A consultative body comprising of executives of CSR
related departments holds discussions on how to address and resolve major CSR issues and questions posed by external stakeholders.
The recent rise in CSR related inquiries from external stakeholders has increased the need for timely and transparent INFORMATION
new external request handling system to facilitate communication with stakeholders.

disclosure. In response, Samsung Electronics set up a

In 2010, we received 96 requests from external stakeholders. We effectively responded to these inquiries through cooperation with the HR, environment and IR departments. Presently, we are
expanding the scope of issues covered in the Sustainability Report and informationdisclosure via the Web to communicate CSR issues more effectively.

Samsung Electronics strives to implement our corporate philosophy, social contribution through the best products and services. We do our best to not only produce the best products and
services, but also take responsibility in our roles as corporate citizens creating a better society.
In December 2007, the company joined EICC (Electronic Industry Citizenship Coalition) which has high standards regarding WORKING
of workers, and the environment that can be implemented across our whole supply chain.

conditions, ethics of the business, safety and health

Evaluation on Supplier CSR


Samsung Electronics has been evaluating supplier CSR activities since 2009, and inducing improvement on low-evaluated areas. In 2010, EICC decided to implement the Validated AUDIT
Process (VAP), a third-party audit on operational sites, proactively responding to the growing demand of NGOs, and investment in rating agencies. The VAP is a supplier CSR MANAGEMENT
program which consists of documentation review, employee/management interviews and operational site surveys by an EICC-certified third-party verification agency, and results of which
are evaluated by the EICC.
In 2011, we selected six major suppliers for the VAP. However, the VAP was postponed due to natural disasters including the tsunami in Japan and major floods in Thailand, as well as the
European economic crisis.
The planned VAP is well under progress, and it will be completed before the end of 2012. The scope of VAP will be expanded to a larger number of suppliers in order to improve the credibility
of supplier CSR management.

Propagation of EICC Code of Conduct Version 4.0


EICC recently revised its code of conduct through collaboration with stakeholders in order to strengthen member responsibility on CSR issues. The code of conduct includes a strict ban on
indentured labor and trafficking in line with the California Transparency in Supply Chain Act legislated in March 2012. It also includes zero tolerance for unethical business conduct, increased
disclosure of INFORMATION
for closer monitoring of business conduct, which reflects new legislation on improving business integrity by the US and UK governments. The new code of
conduct also includes a ban on the use of conflict minerals, compliance with privacy and information security laws. Samsung Electronics has produced a Korean language translation of the new
code of conduct and has communicated it to suppliers along with a plan to conduct training to help the suppliers understand the changes to the code.

Samsung Electronics values RECRUITING and retaining high potential employees,


with the belief that 'a company is its people', as specified by one of its
corporate core values. Samsung Electronics regards all of its employees as the
most valuable corporate assets, and thereby encourages them to perform to
their utmost abilities.
Diversity Management

Work Smart, Think Hard, Build Trust


Throughout 2010, Samsung Electronics continued with efforts to proactively respond to a fast changing BUSINESS
expansion of our software and solutions business as stated in Vision 2020.

environment and foster a creative organizational culture to facilitate

Labor and MANAGEMENT


will WORK
together to enhance the organizational culture under the mottos of WORK
where all individuals can unleash their creativity.

Smart, Think Hard, and Build Trust and build an ideal workplace

Employee Health
Samsung Electronics makes every effort to create a safe and pleasant work environment. All of our production plants have obtained OHSAS18001 certification for
occupational health and safety management system.
Senior executives of the company have special interest in recent concerns on workers cancer risk. Beginning in July 2010, we COMMISSIONED
a leading
international environment and health consultancy to conduct an epidemiologic survey to ensure objectivity and transparency in the survey findings. This objective
investigation is expected to cover every possible cause and clear up suspicions completely.
For transparent INFORMATION
disclosure, we also revealed our semiconductor manufacturing process to the media and related experts for the first time. We will
disclose the findings of the epidemiologic survey through a future edition of the Sustainability Report and other channels.

Download PDF

Compliance Management
Samsung Electronics has established a new compliance system designed to minimize business risks and ensure compliance with APPLICABLE
laws. We have instituted a compliance
program that includes preemptive and year-round training, control and supervision in order to ensure adherence to pertinent laws by the company and all employees and mitigate risks related to
violation of laws and regulations. Our compliance activities are broadly classified into prevention, monitoring and follow-up processes. Prevention activities include employee education,
distribution of manuals on compliance, system-based self-inspections, and operation of a help desk to respond to questions on compliance matters. We also keep up to date with the introduction
and revision of various laws and regulations. There is a separate team dedicated to monitoring activities. After dealing with a compliance issue, we analyze the related process and outcome to
find the fundamental cause and pursue improvement measures. Real life examples are used in training programs as a way of preventing recurrence of any compliance problems that arise.

Compliance Activities

Compliance Organization

Compliance Committee : Highest decision-making body on compliance that receives periodic briefings on related activities. It sets the direction of compliance activit ies and is authorized to grant
approval for key compliance issues.
Global Legal Affairs & Compliance Team : Oversees compliance activities and proposes compliance policy and direction. It is responsible for consolidating/adjusting compliance matters across
the company, operates the help desk and manages REPORTS
of irregularities

At Samsung, we believe it's our responsibility to do business in a way that enriches our planet.
That's why we carry out a wide range of environmental activities all around the world. We're the leader in delivering innovative eco-friendly products to consumers
and are committed to product stewardship throughout the entire lifecycle of our products.

Everything we do is guided by our focus on the "greening" of MANAGEMENT


, products, processes, workplace and communities. Our green management policy guides and supports the
continuous enhancement of greener environment through all of our business activities including product design, manyufacturing process and workplace operations.

o
o
o
o

Climate Strategy

Policy and goals


GHG Scope 1,2
GHG Scope 3
Energy Management

o
o
o
o

o
o
o
o
o

o
o
o

Eco-Product

Eco-Design
Eco-Labels
Energy Labels
Paper management

Chemical Management

Policy on target substances


Management of target substances
Supply Chain Management

Take back & Recycling

Policy & principle


Take back & recycling programs
How to recycle Samsung products
Recycling performance
Packaging battery recycling

o
o
o
o

o
o
o

Sustainable Operations

ESH policy
ESH management
Resource Recycling
Biodiversity

Communications

Awards and Recognition


Employee Education
Green community program

Climate change is one of the most serious environmental threats facing our world. It is crucially important for all companies to reduce greenhouse gas
emissions from BUSINESS
operations in order to protect the environment against climate change and achieve sustainable growth.
Samsung Electronics has been establishing corporate-level strategies to address its direct and indirect impact on climate change. Through this, Samsung strives to reduce direct and indirect
emissions of greenhouse gases and prevent potential risks by carrying out initiatives in voluntary GHG reduction and the development of an inventory.

Policy and goals

The 1992 Rio Declaration on Environment and Development highlighted the needs of regulating greenhouse gas (GHG) emissions which have a direct impact on climate change. Learn More >

GHG Scope 1,2

Samsung Electronics' total emissions of greenhouse gases with regional breakdown are shown in Figure 1. The majority of GHGs come from our semiconductor and LCD panel BUSINESSES
in Korea. Learn More >

GHG Scope 3

The below diagram provides an overview of GHG emissions occurred by Samsung Electronics entire BUSINESS
data for Scope 1, 2 and 3. Learn More >

Energy management

activities. This was estimated and developed based on currently available

Samsung Electronics has adopted various measures such as high-efficiency facilities, energy management systems and TRAINING PROGRAMS
consumption across all operations. Learn More >

for employees to reduce energy

Policy and goals


The 1992 Rio Declaration on Environment and Development highlighted the need to regulate greenhouse gas (GHG) emissions which have a direct impact on climate change. Under the groundbreaking Kyoto Protocol, signatory countries are REQUIRED
to reduce their combined GHG emissions by 5.2% from 1990 levels between 2008 and 2012.

Samsung Electronics recognizes that governments as well as companies have responsibilities to address the global challenges posed by climate change. Samsung Electronics supports global
mandatory cuts of greenhouse gas emissions of at least 50% by 2050 (from 1990 levels) and mandatory domestic cuts by industrialized countries (Annex I countries of Kyoto Protocol) of at least
30% as a group by 2020. The company also calls for global greenhouse gas emissions to peak by 2015.

To control and reduce greenhouse gas emissions effectively, the company is building a GHG inventory for its BUSINESS
activities. This includes Scope 1 and 2 (direct emissions and
electricity purchases from global business operations and production sites), as well as Scope 3 emissions which are other indirect emissions from product use, product transport, suppliers
and EMPLOYEES
business travel.

For Scope 1 and 2, the company manages and REPORTS


the GHG inventory for all global business operations and production sites with the third party verification. Also, the GHG inventory
was developed for Scope 3 emissions, and the company annually collects and disclose Scope 3 emission data.

Goals to reduce GHG emissions


Samsung plans to reduce its GHG emissions intensity normalized by SALES
(metric tonnes of CO2 per KRW 100 million) by 50% until 2013 based on the level of 2008. Also, the company
plans to reduce the GHG emissions by 24% compared to BAU (business as usual) by 2015 to meet the Korean government's mid-term GHG reduction target and policy.
The reduction target covers all production sites in Korea only, since this represents almost 90% of global GHG emissions in the company.

Energy MANAGEMENT
Samsung Electronics has adopted various measures such as high-efficiency facilities, energy MANAGEMENT

systems and TRAINING PROGRAMS

for employees to reduce energy

consumption across all manufacturing sites.


The company established a working group for energy management which meets every two months to share best practice for energy saving and management throughout ALL BUSINESS
divisions. The company is also implementing internal energy management program called Pre-certification of Energy Efficiency for all energy using devices, equipment, and raw materials in
order to promote energy efficiency improvement in operations
To manage energy use more systematically and efficiently, the company has now established the international standard for energy management system (ISO 50001) in production sites. It can be
certified from the third party institutions by setting energy reduction targets and implementing energy reduction PROGRAMS
production sites in Korea, and it plans to achieve third party certification for all global production sites by 2013.

. As of June 2012, the company gained ISO 50001 for all

Energy Reduction Activities


Table 1 below shows the annual energy consumption in 2012. The global energy consumption increased approximately 8% and 15% for electricity and liquefied natural gas (LNG) respectively
compared to 2011 because of setting up and starting new production lines.
Table 1. Energy Consumption from operations in 2012

CATEGORY

TYPE

2010

2011

2012

10,729

11,894

12,925

8,697

LNG (Mil. Nm)

170

197

172

Electricity (Gwh)

13,435

15,047

10,926

LNG (Mil. Nm)

197

237

217

Global

Korea

In 2012, the company saved 211,930 MWh of electricity and 12,100 KNm3 of LNG from the existing facilities in Korea through various energy efficiency activities. It includes introducing high
efficient equipment, optimizing manufacturing facilities and reusing waste-heat, etc.
It is estimated to reduce approximately 127,992 tons of CO2 from the energy saving in 2012. The below table describes major energy saving activities and results.
Table 2. Energy Reduction Programs and Performance in 2012

ENERGY REDUCTIONS
CATEGORY

DESCRIPTIONS

Energy efficient equipments

Optimizing manufacturing facilities

Waste-heat recovery

Others

ELECTRICITY

LNG

(MWH)

(NM3 )

19,801

21,113

2,173

3,406

6,269

168,610

3,658

211,930

12,100

Installing high energy-efficient transformers, motors, heat pumps and boilers, etc.
Introducing non purge dryer
Optimizing air-conditioner operation, cooling water temperature and existing boilers, etc
Installing waste-heat recovery system,
Recovering cooling water waste-heat,
Recovering vapor steam, etc
Steam leak prevention,
Energy saving in buildings and offices.
Reducing refrigeration load, etc
Sum

Clean Energy
Samsung Electronics believes that low-carbon clean energy sources are critical for securing energy supplies and ensuring sustainable economic growth.
Samsung Electronics supports development of clean energy policies by participating in several initiatives. For example, the company contributes to reducing global GHG emissions and
increasing clean energy sources by participating in WBCSD (World BUSINESS
Council for Sustainable Development), KBCSD (Korea Business Council for Sustainable Development),
EICC (Electronic Industry for Citizenship Coalition), and the Green Growth Committee run by Korean government.
Since 2010, the company has been participating in the Green Growth Task Force of Business-20 Summit (B20) to provide recommendations for Heads of State and government leaders. In June
2012, the B20 Summit held at the Los Cabos, Mexico, and the Green Growth Task Force made recommendations and calls for action in five areas, listed below:

Promoting free TRADE

in green goods and services

Achieving robust pricing on carbon


Ending inefficient fossil fuel subsidies
Accelerating low-carbon innovation
Increasing public FUNDING

to leverage private investments

Samsung Electronics had joined the US EPA Green Power Partnership for its semiconductor production plant in Austin, Texas and its parts warehouses in Rancho Dominguez, California. In
2012, the company expanded the partnership covering its entire operations in the United States including the buildings and production facilities throughout the country.
The company replaced 3.3% (28.5GWh) of its power consumption in the United States with renewable energy through the operation of photovoltaic power generation facilities and the purchase
of green electricity and renewable energy certificates.
In 2012, the total amount of renewable energy used of the company increased to 28.7GWh, 12% more than the 25.6 GWh in 2011.

Samsung Electronics has established a MANAGEMENT


system to further enhance the eco-friendly competitiveness of its products. The
company first adopted the Life Cycle Assessment (LCA) method in 1995. Through this, we conduct analysis during the product development
process in order to reduce the environmental impacts resulting throughout the entire life cycle of products.
Eco-Design

In 2004, Samsung developed and set up the Eco-Design MANAGEMENT


efficiency...

system. This system manages products compliance with environmental criteria developed based on resource

Learn More >

Eco-Labels

Many countries have voluntary eco label PROGRAMS

to encourage businesses to market environment-friendly products and help consumers including public and ...

Learn More >

Energy Labels

The US Environmental Protection Agency developed the Energy Star PROGRAM

Learn More >

Paper Management

to identify and promote energy-efficient products that reduce greenhouse gas emissions.

Samsung Electronics recognizes that sustainable paper use is crucial for climate change mitigation and environmental protection.

Samsung Electronics' CSR philosophy is to leverage its legacy of technology innovation to change our communities and human life, and to offer
new OPPORTUNITIES
to more people by preserving the environment for future generations. Based on this philosophy, we established three strategic
directions for pursuing corporate citizenship in 2010.

Direction for Pursuing Corporate Citizenship

Strategy Program Operation Monitoring

Samsung Hope for Children


Samsung Hope for Children is Samsung Electronics' 2011 program designed to offer better health and educational OPPORTUNITIES

to children in need around the world.

Program Operation Plan

Making use of Samsung strengths - our people, resources and technology - we are devising PROGRAMS
that can facilitate active consumer involvement. Our goal is to help make
a POSITIVE
change in local communities by planning and implementing long-term and consistent programs.

Employee Involvement

Each Hope for Children Program is designed to promote active involvement of all Samsung Electronics EMPLOYEES
the joy of giving back by helping hildren in need.

by creating diverse volunteering opportunities. Employees experience

Programs Integrated with Products

The "Hope for Children" initiative leverages Samsung's innovation and technology, which enabled the company to become a leader in the electronics industry, to build a better life for children.
We are planning programs that will allow Samsung products to contribute to improving the education and health of children.

Consumer Involvement

We are devising programs aimed at facilitating active consumer involvement. Joining forces with consumers in projects that affect social issues and lead to POSITIVE
make a difference in peoples lives.

Contribution Programs

Download PDF

change will help us to

Mutual development with our BUSINESS PARTNERS


is a key element to elevating Samsung Electronics into a top-notch global corporation. We believe the best strategy to achieve our
vision of becoming a true global leader is to strengthen our business partners competitiveness and pursue co-prosperity through win-win partnerships

Sustainability Reports
Compiled with the G3.1 Guidelines of the Global Reporting Initiative (GRI) and AA1000APS, the 2012 Samsung Electronics Sustainability Report includes the company's profiles as well as its
economic, environmental, and social performance indicators to ensure the full sharing of information across all sectors. As a new feature in comparison with the previous report, this report
contains the company's CSR vision and strategies. The financial data included in this report generally represents the corporation's consolidated figures that encompass the performances of
Samsung Electronics' overseas plants. The environmental and social performance information mainly reflects the domestic subsidiaries of Samsung Electronics. The data that pertains only to the
performance of its headquarters has been footnoted accordingly. Samsung Electronics will continue to strengthen its data collecting process to expand the scope of its reporting for future periods.

Contents of Sustainability Reports

Where to Buy
Samsung products are on various contracts at federal, state and local levels. Our dedicated team is here to answer your questions, help with bids, product specification information, and office IT
solution consultation. From security REQUIREMENTS
for a command and control center to energy efficient standards, our products make the grade.
Learn More

Our Products
www.samsungforbusiness.com

Compliance & Certification


At Samsung, our focus is on leading edge, forward-thinking technologies, products and services that are compliant with government regulations.
Learn More
Samsung Team:
Mike Bahniuk
15850 Crabbs Branch Way
Suite 120
Rockville, MD 20855
301-975-9703, ext 101
301-938-9788 (cell)
bidrequest@summitgov.com
Wendy Crowe
Public Sector Contract Development MANAGER
Samsung Electronics America
85 Challenger Road
Ridgefield Park, NJ 07660
859-685-7806
wcrowe@sea.samsung.com

508 Compliance
SAMSUNG Electronics America supports Section 508 of the Rehabilitation Act and the efforts of the federal government in making mainstream technology accessible to people with disabilities. SAMSUNG is
committed to assisting its customers in complying with Section 508 REQUIREMENTS

Learn more about Section 508

Smart TV Internet Security


Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions and hacking.
Learn more

VPAT Compliance
The Voluntary Product Accessibility Tool (VPAT) is a simple, Internet-based tool to assist contracting and procurement officials in satisfying the new MARKET RESEARCH
Section 508.

Printers

Model

Product

Download Certification in PDF

CLP-610ND

Color Laser Printer

VPAT Form_CLP610ND

CLP-660ND

Color Laser Printer

VPAT Form_CLP660ND

CLP-770ND

Color Laser Printer

VPAT Form_CLP770ND

CLP-775

Color Laser Printer

VPAT Form_CLP775ND

CLX-3175FN

Color Laser Multifunction Printer

VPAT Form_CLX3175FN

CLX-6220FX

Color Laser Multifunction Printer

VPAT Form_CLX6220FX

CLX-6240FX

Color Laser Multifunction Printer

VPAT Form_CLX6240FX

requirements contained in

CLX-8540ND

Color Laser Multifunction Printer

VPAT Form_CLX8540ND

CLX-9201NA

Color Laser Multifunction Printer

VPAT Form_CLX-9201NA

CLX-9251NA

Color Laser Multifunction Printer

VPAT Form_CLX-9251NA

CLX-9301NA

Color Laser Multifunction Printer

VPAT Form_CLX-9301NA

M2070FW

Multi-Function Laser Printer

VPAT Form_M2070FW

ML-2851ND

Monochrome Laser Printer

VPAT Form_ML2851ND

ML-3471ND

Monochrome Laser Printer

VPAT Form_ML3471ND

ML-3712ND

Monochrome Laser Printer

ML-3712-VPAT

ML-4050ND

Monochrome Laser Printer

ML-4050-VPAT

ML-4512ND
ML4512ND/TAA

Monochrome Laser Printer

VPAT Form_ ML-4512ND, ML4512ND/TAA

ML-5012ND

Monochrome Laser Printer

ML-5012-VPAT

ML-5512ND

Monochrome Laser Printer

ML-5512-VPAT

SCX-5530FN

Monochrome Laser Multifunction


Printer

VPAT Form_SCX5530FN

SCX-5739FW

Monochrome Laser Multifunction


Printer

VPAT Form_SCX5739FW

SCX-5835FN

Monochrome Laser Multifunction


Printer

SCX_5835FN-VPAT

SCX-6322DN

Monochrome Laser Multifunction


Printer

VPAT Form_SCX6322DN

SCX-6345N

Monochrome Laser Multifunction


Printer

VPAT Form_SCX6345N

SCX-6545N

Monochrome Laser Multifunction


Printer

SCX_6545N-VPAT

SCX-8040ND

Monochrome Laser Multifunction


Printer

SCX-8040ND-VPAT.PDF

Model

Product

Download Certification in PDF

B1740R

19" LCD Monitor

VPATForm_Section508_B1740R

B1940ER

19" LCD Monitor

VPATForm_Section508_B1940ER

B1940W

19" LCD Monitor

VPATForm_Section508_B1940W

B2240W

22" LCD Monitor

VPATForm_Section508_B2240W

B2030
B2230
B2330
B2330H
B2430H

30 Series

30 Series VPAT

43 Series

43 Series VPAT

200 Series

200 Series VPAT

Monitors

943BT-1
943BWT-1
2243BWT-1
2443BWT-1
943BT-TAA1
943BWTTAA-1
2243BWTTAA-1
2443BWTTAA-1

S19A200NW
S22A200B

S19C200NY
S22C200NY
S20C200B
S22C200B
S23C200B
S24C200BL

SC200 Series

SC200 series VPAT

S19B220B

SB220 Series

SB220 Series VPAT

350 Series

350 Series VPAT

S24D390HL
S27D390H

SD390 Series

SD390 Series VPAT

S19B420BW
S19B420B
S19B420M
S22B420BW

420 Series

420 Series VPAT

SC450 Series

SC450 Series VPAT

S19A450BR
S19A450BW1
S22A450BW1
S24A450BW1
S24A450MW
S22A460B-1
S24A460B-1

450-460 Series

450-460 Series VPAT

S27C450D
S24C450D
S24C450DL
S23C450D
S22C450D
S19C450BR
S23C450D

C450 Series

C450 Series VPAT

650 Series

650 Series VPAT

T22A350
T23A350
T24A350
T22B350ND
T23B350ND
T24B350ND
T27B350ND

S22C450D
S22C450B
S24C450D
S24C450BW

S22A650D
S24A650D
S27A650D
C24A650X

C27A650X
S22A650S
S24A650S

S27C650P
S24C650PL
S22C650P
S22C650D

650 Series

650 Series VPAT

S24C770T

770 Series

770 Series VPAT

850 Series

850 Series VPAT

S24A850DW
S27A850D

Zero Client Displays

MODEL

PRODUCT

NB-NH

Zero Client Stand

NB Series Cloud Stand VPAT.pdf

NC191-T
NC221
NC241-T

NC Series Zero Client Displays

NC Series Cloud Displays VPAT.pdf

NX-N2-T

NX-N2-T Zero Client Desktop

NX-Series-Cloud-Stand-VPAT-2014.pdf

DOWNLOAD CERTIFICATION IN PDF

Mobility

DOWNLOAD CERTIFICATION IN
MODEL

PRODUCT
PDF

NP600B4C

NP600B4C Series

NP600B4C Series VPAT.PDF

XE700T1A

Series 7 Slate

Slate-VPAT

XE700T1AA09US

Samsung Series 7 SLATE

Series 7 Slate VPAT.pdf

XE700T1C

Samsung ATIV Smart PC Pro


Tab7

Series Smart PC Pro Tab 7.pdf

Chrome Devices

MODEL

PRODUCT

XE303C12

Series 3 Chromebook

DOWNLOAD CERTIFICATION IN PDF

Series 3 Chromebook VPAT

Tablets

DOWNLOAD CERTIFICATION IN
MODEL

PRODUCT
PDF

GT-P3113 & GTP5113

SM-T217AZKAATT
SM-T217SZWASPR
GT-P5210GNYXAR
GT-P5210ZWYXAR
SMT210RGNYXAR
SMT210RZWYXAR
SM-T3100GNYXAR
SM-T3100ZWYXAR

Galaxy Tab 2 7.0 & 10.1"

VPATForm_Samsung Galaxy Tab 2 7.0


and 10.1

Galaxy Tab 3 10.1, 8, and 7

Galaxy Tablet 3 VPAT.pdf

Galaxy Tab 4, 7.0", 8.0", and 10.1"


(Wi-Fi)

Galaxy Tab 4, 7.0, 8.0, and 10.1 (WiFi).pdf

Galaxy Note / Tab PRO 8.4", 10.1"


and 12.2 (Wi-Fi)

Galaxy Note / Tab PRO 8.4, 10.1 and


12.2 (Wi-Fi).pdf

Samsung Galaxy Tab S (WiFi)

Galaxy-Tab-S-WiFi-VPAT-Sept2014.pdf

SMT230NZWAXAR
SMT330NZWAXAR
SMT330NYKAXAR
SMT530NYKAXAR
SMT530NZWAXAR
SMT230NYKAXAR

SM-T9000ZKAXAR
SM-T9000ZWAXAR
SM-P9000ZKVXAR
SM-P9000ZWFXAR
SM-T320NZKAXAR
SMT320NZWAXAR
SM-T520NZKAXAR
SMT520NZWAXAR
SM-P6000ZWVXAR
SM-P9000ZWVXAR

SMT700NZWAXAR
SM-T700NTSAXAR
SM-T800NTSAXAR

DOWNLOAD CERTIFICATION IN
MODEL

PRODUCT
PDF

SMT800NZWAXAR

SMT230NYKAXAR
SMT230NZWAXAR
SMT330NZWAXAR
SM-

Samsung Galaxy Tab S (WiFi)

Samsung Galaxy Tab S (WiFi)


VPAT.pdf

GT-N8013

Galaxy Note 10.1"

VPATForm_Samsung Galaxy Note 10.1

SM-P6000ZKYXAR
SM-P6000ZKVXAR
SM-P6000ZWYXAR
SM-P6000ZWVXAR

Galaxy Note 10.1 2014 Edition

Galaxy Note 10.1 2014 Edition

T330NYKAXAR
SMT530NYKAXAR
SMT530NZWAXAR

Signage Solutions

MODEL

PRODUCT

DB32D
DB40D
DB48D
DB55D

DB Series

DB_Series_VPAT

DM32D
DM55D
DM48D
DM40D

DM-D Series

DM-D_Series_VPAT

DE, ME, UD, UE Series

DE_ME_UD_UE_Series_VPAT

DE40A
DE46A
DE55A
ME32B
ME40B
ME46B
ME55B
ME65B
ME75B
UD46A

DOWNLOAD CERTIFICATION IN PDF

MODEL

PRODUCT

DOWNLOAD CERTIFICATION IN PDF

UD55A
UE46A
UE55A

MD32B
MD40B
MD46B
MD55B

MD Series

MD_Series_VPAT

MD32C
MD40C
MD46C
MD55C
MD65C
MD75C

MD-C Series

MD-C_Series_VPAT

ME32C
ME40C
ME55C
ME75C

ME Series

ME_Series_VPAT

UX,UT Series

UX,UT Series VPAT

BX,FP,
MP,MX
Series

BX, FP, MP, MX Series VPAT

DR Series

DR Series VPAT

DX Series

DX Series VPAT

400UX-3
460UX-3
400UXN-3
460UXN-3
460UT-2
460UT-B
460UTN-2
460UTN-B

320MP-3
320MXN-3
400BX
400FP-3
460FP-3
650FP-2

460DR
460DRN
460DR-5
460DR-SL
460DRN-5
460DRN-SL

400DX-3
460DX-3
550DX
700DX-2
700DXN-2

MODEL

PRODUCT

DOWNLOAD CERTIFICATION IN PDF

820DXN-2

H32B
H40B
H46B

H Series

H Series VPAT

P50HP
P64FP
P64FT

Plasma Series

Plasma Series VPAT

320TSN-3
400TS-3
460TS-3
650TS-2
700TSN-2
820TSN-2

TS Series

TS Series VPAT

PE40C
PE46C
PE55C

PEC Series

PEC Series VPAT

Memory and Storage

DOWNLOAD CERTIFICATION
MODEL

PRODUCT
IN PDF

MZ-7PE and MZ-7PD


Series

Samsung 840 EVO and 840 PRO


Series Solid State Drives

MZ-7PE and MZ-7PD Series


VPAT.pdf

SAMSUNG mobile computers and monitors are rated Silver or higher by EPEAT, a green electronics rating system that lets purchasers evaluate the environmental attributes of computer
equipment.
Visit our EPEAT compliant products

All SAMSUNG monitors and notebooks are RoHS compliant, which restricts the use of certain hazardous substances in electrical and electronic equipment. SAMSUNG prides itself on meeting
the toughest environmental standards in the world as represented by RoHS criteria.
Explore the RoHS site

At SAMSUNG, our IT products, desktop monitors, printers and mobile computers meet Energy Star REQUIREMENTS
agencies can reduce energy consumption, power costs, and help the environment at the same time.

. With our energy-efficient products and practices government

Experience the Energy Star program

Samsung is dedicated to designing mobile devices to meet a variety of needs of persons with disabilities. Samsung has a number of phones that have been designed, tested and certified to
potentially improve performance for users with hearing aids. Also, Samsung offers a number of mobile phones with voice recognition capabilities. Other accessibility features available in most
Samsung mobile phones include, but are not limited to: Speakerphone, vibrating alert, tactile keys, nibs on or around the "5" key, soft keys and bright backlit display.

Samsung is growing at an impressive rate. It has proven time and


again that it is a world class tech leader
At Samsung the key to our efforts is our people, whose talent, creativity and dedication is the foundation of our success.
To COMPETE
in the global market, we focus on attracting the best talent and offer a corporate culture in which every person can excel.

Samsung's philosophy is based on our strong determination for growth, perpetual innovation and good corporate citizenship.
Our practices have proven successful - we are one of America's fastest growing companies and an acknowledged leader in the
digital convergence revolution. As one of the largest companies in the world, the possibilities are truly endless.

In our pursuit of excellence, Samsung is continuously looking for dynamic individuals. Become a part of Samsung and let your
potential soar.

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Samsung here

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Partnering for Mutual Success


Samsung Electronics is looking for world-class partners with the right offerings and skill sets for collaboration on projects and creating NEW BUSINESS OPPORTUNITIES
will work together towards a win-win scenario of co-prosperity and the ultimate goal of any business: to be the worlds best.

. As partners, we

Please click here if you would like to partner with Samsung Electronics.
Together, we will create the future of digital experiences.

Purchasing Ethics Charter


We, the purchasers of Samsung Electronics, realize and accept our critical role in enhancing values for our customers.

In this important endeavor, we will conduct all dealings with our suppliers with honesty and integrity for mutual growth and prosperity. We will also understand and comply with law, regulation,
and codes governing the conduct of our BUSINESS
.

Purchasing Emblem

Samsung Electronics and Suppliers will cooperate to make the best performance toward the Global Top Tier on the basis of "Win-Win" ideology of co-existense and co-prosperity between
Samsung Electronics and our valued Suppliers.

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