2012-2013 HMI Resume Book

University of Missouri
2012-2013 Graduates
Master of Health Administration
Master of Science, Health Informatics
Department of Health Management and Informatics

www.hmi.missouri.edu
Dear Colleagues:
Welcome and thank you for your interest in our educational programs and our students!
We are again preparing another graduating class to carry the skills and values they have acquired through hard work and
discipline to serve the needs of health care organizations and their stakeholders. Each class brings intelligence and energy
to the task, and this years graduating class is equal to the challenge of upholding the standard set by those who have gone
before them.
Sadly, the Class of 2013 and the HMI family have also experienced the tragic loss of a classmate, student, and friend,
Aditi Avhad. We carry Aditi in our hearts and strive to maintain the standard of excellence, service, and friendship she
exemplified.
An integral part of the HMI mission is the support of the University of Missouri Health Systems and the School of Medicines mission to improve the health of Missourians while being a leader in the health care field. To this end, HMI has
been involved in research on the efficiency of delivering health care, improvements in quality of health care through
health informatics, and quality improvement projects in which our students participate.
I would like to make a special mention of our students involvement with the HMI teaching mission. In 2012, HMI students approached the department leadership to suggest improvements in the teaching of health management and informatics. HMI leadership then asked students to organize these suggestions, which they did in a very positive way, for
HMI education programs. We then created the Education and Student Services Quality Improvement Group, comprised of students and faculty, to discuss and implement the improvement recommendations.
We are pleased to emphasize the effectiveness of our educational programs in preparing the future generation of health
managers and health informaticians in Missouri. In 2011, we graduated 38 MHA (17 executive and 21 residential), 14
MHI (8 executive and 6 residential) and granted 17 Health Informatics certificates (4 executive stand alone and 13 residential MHA students). An estimated 100% of these HMI graduates from MHA and MSHI programs were employed in
the health care field approximately three months after graduating.
We are proud of the educational programs offered by the HMI Department:
Master of Health Administration (MHA)
Executive Master of Health Administration (MHA)
Master of Science in Health Informatics (MS)
Executive Master of Science in Health Informatics (MS)
Graduate Certificate in Health Informatics
Graduate Certificate in Health Ethics

This years Resume Book profiles students who will graduate in the 20122013 academic year. I would be happy to
speak with you further about our students and academic programs.
Eduardo J. Simoes, MD, MSc, DLSHTM, MPH
Chairman and Health Management and Health Informatics
Alumni Distinguished Professor
UNIVERSITY OF MISSOURI
TABLE OF CONTENTS
Master of Health Administration Program
Health Administration Curriculum
Executive Master of Health Administration Program
In Memoriam
Class of 20122013 Master of Health Administration Graduates Resumes
5 - 42
Master of Science in Health Informatics Program
44
Health Informatics Curriculum
45
Executive Master of Science in Health Informatics Program
46
Class of 20122013 Master of Science, Health Informatics, Graduates Resumes
47-62
Certificate Programs
63
2012 Internship Preceptors
64
HMI Faculty
65
MASTER OF HEALTH ADMINISTRATION PROGRAM

The University of Missouris nationally ranked Master of Health Administration Program is located in the School of Medicine, which
is recognized for its excellence in research and is ranked as one of the top 10 in the nation in primary care.
The University of Missouri (MU), established in 1839, is the oldest state university west of the Mississippi River. MU is one of
the most comprehensive and diverse universities in the United States. As a member of the Association of American Universities
and a university classified Research I by the Carnegie Foundation for the Advancement of Teaching, MU is a premier research
institution and provider of professional education.
The Department of Health Management and Informatics combines health services management and health informatics,
one of the few programs in the country to do so. Our mission is to develop, translate, and disseminate knowledge for innovative
and evidence-based solutions to improve clinical, operational, and financial performance in complex health systems.
The Master of Health Administration Program is competency-based and distinctively equips graduates for success through
(a) providing solid grounding in professional and operational knowledge and skills, (b) integrating health informatics throughout the
health services management curriculum, and (c) incorporating overarching complex systems context and analytical approaches. The
residential and executive masters degrees launch and advance patient-centered, improvement-oriented, financially-responsible, and
ethically-grounded careers in evidence-based health services management.
The Accrediting Commission on Education for Health Services Administration (ACEHSA), now the Commission on Accreditation
of Healthcare Management Education (CAHME), has continuously accredited the MHA Program since 1968. The Program admits
diverse cohorts of students from Missouri, other states, and around the world. Whereas the residential masters degree format is a
traditional on-campus residential program, the executive masters degree is offered in a hybrid model featuring both on-campus
and distance learning. In order to prepare for and enable transformational leadership in improving patient care, quality, safety,
value, and overall population health, both the residential and executive formats emphasize fostering an individualized and
collaborative culture of learning, mentoring, and professional development among students, faculty, staff, alumni, and other
practitioners in order to prepare and enable transformational leadership in improving patient care quality, safety, value, and overall
level of population health. Primary post-graduation placement organizations include health systems, hospitals, academic medical
centers, physician group practices, surgery centers, information technology companies, consulting firms, government agencies,
insurance entities, and other points of health services delivery.
Management Internships (residential students)
During the summer between the first and second year of the program, students complete a 12-week internship in an approved
health organization under the guidance of a highly qualified and motivated preceptor. Internships allow students to apply knowledge
and develop the skill sets necessary for becoming successful health industry professionals. The host organization usually pays
student interns a monthly stipend.
Executive Management Study (residential students)
During the second year of the program, student teams work with client organizations to conduct a two-semester operations
management and improvement consulting project that culminates with a final report and set of actionable recommendations .
For more information, contact:

Veronica Kramer, M.P.A.
Coordinator of Student Recruitment & Admissions
(573) 884-0698
kramerv@health.missouri.edu
MASTER OF HEALTH ADMINISTRATION CURRICULUM

Residential Program
MHA Foundation Courses: Microeconomics, Accounting, Finance
Required MHA Courses - MHA candidates must complete the following coursework plus two additional professional electives:
Fall Semester 1
HMI 7410
HMI 8460
STAT 7020
Design of Health & Human Service Systems

Administration of Health Care Organizations
Statistical Methods in the Health Sciences
Spring Semester 1
HMI 8461
HMI 8524
HMI 8574
FCMD 8420
Human Resources Management

Health Economics
Health Care Law
Principles of Epidemiology
Summer
HMI 8689
Field Experience in Health Management and Informatics
Fall Semester 2
HMI 7430
HMI 8450
HMI 8470
HMI 8472
Spring Semester 2
HMI 8450
HMI 8571
HMI 8573
HMI 8575
Introduction to Health Informatics

Methods of Health Services Research (Part 1)
Strategic Planning & Marketing for Health Care Organizations
Financial Management for Health Care Organizations
Professional Elective
Decision Support in Health Care Systems
Decision Making for Health Care Organizations
Health Policy & Politics
Professional Elective
Professional Electives: Courses are taken from a variety of MU departments in areas such as industrial engineering,
informatics, finance, marketing, management, accounting, medical ethics, journalism, sociology, public administration, medicine,
and public health. Students may choose courses in the same area to create an emphasis, or different areas for breadth of
knowledge.
Dual Degree and Graduate Certificate Options:
Students seeking a Master of Health Administration may expand their studies to obtain a:
Master of Science, Health Informatics (MSHI)
Master of Business Administration (MBA)
Master of Science in Industrial Engineering (MSIE)
Master of Public Health (MPH)
Juris Doctor (JD)
Certification in European Union Studies
Other Graduate Certificates offered through the Graduate School at the University of Missouri
EXECUTIVE MASTER OF HEALTH ADMINISTRATION

Preparing Todays Health Care Professionals
for Tomorrows Challenges
The management of complex health organizations is among the most difficult assignments in American society today. Increasingly,
the ability to integrate clinical and managerial competencies determines the effectiveness of leaders in these organizations. The
Executive MHA Program in Health Services Management is designed to help meet the growing demand for health professionals
with high-quality management training. The program prepares practicing professionals for executive management positions across
the full spectrum of health care settings. Candidates for the program, which leads to a Master of Health Administration (MHA)
degree, include physicians, nurses, pharmacists, therapists, department managers, and other health care professionals with at least
three years of clinical or administrative experience. The format enables working professionals to maintain full-time employment
while completing the two-year course of study. The program is one of only a few executive programs accredited by the
Commission on Accreditation of Healthcare Management Education (CAHME).
Program Design - The Distance Learning Edge
The programs innovative curriculum and nontraditional format begins in January, combining monthly, three-day weekend,
sessions on campus during the spring and fall semesters and distance learning activities into a comprehensive educational
experience that takes advantage of the strengths of each teaching method. Students participate in novel distance learning activities
using online discussion forums, e-mail, and MU online library resources that complement classroom meetings to create a seamless
learning experience. The integration of information technology into the curriculum allows professionals from throughout North
America to participate in the program and prepares them to respond to technological changes in the health care industry.
Students develop an understanding of technology that is essential for success. The availability of individual instruction permits
even novice computer users to participate fully as they learn the finer points of the emerging technology.
Curriculum by Semester
Spring Semester 1
Design of Health and Human Service Systems
Administration of Health Care Organizations
Managerial Epidemiology
Spring Semester 2
Strategic Planning and Marketing
Financial Management
Summer Semester 1
(No on-campus visits)
Summer Semester 2
(No on-campus visits)
Fall Semester 1
Health Economics
Managing Human Resources
Health Care Law
Fall Semester 2
Decision Making for Health Care Organizations
Health Policy and Politics
Graduation in December
For further program information please call: 1-800-877-4764

Or visit us online at www.hmi.missouri.edu
Or email HMI-Admissions@health.missouri.edu
IN MEMORIAM
ADITI AVHAD
Class of 2013
On August 2, 2012, we received the sad and shocking news that Aditi Avhad, about to begin her second
year in the Master of Health Administration program, had lost her life in a highway accident. Aditi had
joined our HMI family in August 2011, and soon made her mark as an outstanding student, colleague,
and kind friend with a wonderful smile and sense of humor.
Upon their return for the start of Fall 2012 classes, Aditis classmates organized a memorial on Tuesday,
August 21, 2012, to assemble a book of memories and mementos for her family and to dedicate a
memorial brick in the School of Medicine courtyard. Aditis father was able to attend, and graciously
met and talked with students, faculty, and staff.
In recognition of Aditis academic work and contributions as a student at the University of Missouri,
Aditi will be posthumously awarded a Deans Certificate at the Spring 2013 HMI Graduation Brunch.
HEALTH SERVICES MANAGEMENT GRADUATES
E r i c L . Ava n t
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
Committee member,
Jazz Forward Initiative, Inc.,

Capital Jazzfest
EDUCATION
University of Missouri, Columbia, Missouri
Expected May 2013
Columbia College, Columbia, Missouri
Bachelor of Arts, Business Administration
2008, Summa cum Laude
PROFESSIONAL EXPERIENCE
July 2009 Present
Missouri Department of Elementary and Secondary Education,

Jefferson City, Missouri
Intermediate Clerk,
File correspondence, receipts, and othe records
Locate and retrieve office-specific information upon request
Initiate educators certification process by properly routing incoming
documentation
Route outgoing documentation to clients
August 2003
Present
January 2003
Present
Form and Funktion (Four member band), Jefferson City, Missouri
Manager
See and secure venues for band performances
Negotiate and create performance contracts with clients
Coordinate and direct rehearsals with band members
Act as band spokesman both on and off stage
Perform with band onstage
Eric Avant and Jazz du Jour (3-10 member band), Jefferson City, Missouri
Leader/Manager
Seek and secure venues for band

Hire and manage staff (musicians and sound production)
Facilitate all financial transactions
Organize and establish rehearsal schedules
Lead and direct performances
Perform with group onstage
March 2003
Niche Productions
November 2010 Vocal Talent/Associate Producer,
Provide narration and announcements for various productions including the PBS
television program, The Tying Bench
Assist with assorted production duties including scouting locations and logistical
planning of equipment usage and placement for the television program
Mid-Mo Music
Seek and secure funding and support for the PBS program, The Pet Connection
LEADERSHIP ACTIVITIES AND AWARDS

Sigma Beta Delta, International Business, Management,
and Administration Honor Society
Jason H. Bauer
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
President
Southwest Missouri
Dietetic Association
Member
Experience Excellence
Committee
(CoxHealth)
Member
Partners Nominating
Committee
(CoxHealth)
Member
Cox Young
Professionals Group
(CYP)
EDUCATION
Expected December 2012
Missouri State University, Springfield, Missouri
Bachelor of Science, Dietetics
December 2006, Magna Cum Laude
May 2008
Present
May 2008
August 2009
April 1999
August 2007
CoxHealth Hospital, Food and Nutrition Services, Springfield, Missouri
Assistant Director, Retail and Production Food and Nutrition Services

Responsible for retail operations (Hospital Cafeteria, Atrium Caf and Catering),
Production Area (chefs, cooks, and bakers)
Collaborate to create new menus for the retail operations
Work with Marketing for retail operations
CoxHealth Hospital Nutritional Services, Springfield, Missouri
Clinical Dietitian
Assess the needs of acutely ill patients, providing nutrition therapy
Work with medical staff to provide optimal care for patients at nutritional
risk or nutritionally compromised
Star Wholesale Supply
Receiving Clerk (20032007)

Check in/log all items
Sales Representative (19992003)

June 2005
August 2007
Perform outside sales

Purchase supplies for clients
Big Time Results, Springfield, Missouri
Fitness Consultant, Certified Fitness Trainer (International Sport Sciences

Association)
Work as a contracted employee designing personalized workouts and providing
nutritional support to clients
April 1995
April 1999
Queen City Winnelson, Springfield, Missouri
Inside Sales Supervisor

Provide customer service to private contractors and to the public
Purchase plumbing supplies
Warehouse Supervisor
October 1992
April 1995
Manage inventory
Supervise warehouse employees
St. Johns Hospital, Springfield, Missouri
Food Service Technician

Deliver food to patients
Work on tray line
Catering

VHA Champion Lean Processes Trainer (CoxHealth)
Bethany J. Bennett
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
Corresponding Secretary
Sigma Kappa Sorority
Vice President, New

Member Education
Sigma Kappa Sorority
EDUCATION
Expected May 2013
St. Louis University, St, Louis, Missouri
Bachelor of Arts, Criminal Justice
Minor in English
2008, Cum Laude
2006, St. Louis University Study Abroad Program
Madrid, Spain
June 2012
Present
University of Missouri Healthcare, Columbia, Missouri
Manager, Medical Education
Assist in development and implementation of educational curriculum

administration and develop & monitor policies, procedures for medical education
within departments
Oversee licensure and certification of residents and fellows to meet current
regulatory requirements
Plan and supervise evaluation of fellowship program and residency programs for
compliance with current ACGME guidelines to maintain accreditation
Monitor changes in ACGME, ABIM, and other regulatory bodies; modify
policies, procedures and practices to ensure compliance
Provide education, direction, and information to program director, sub-specialty
programs, and residency program regarding ACGME guidelines
Coordinate development of databases to integrate data with other departmental
systems to develop reports and analysis
With chief fiscal officer, review all education budgets, minor accounting activities;
coordinate budgets and monitor budgetary compliance; assist in development,
implementation of educational grant/contracts budgets
September 2009 University of Missouri Healthcare, Columbia, Missouri
May 2012
Bariatric Program Coordinator
Prepare patients to meet pre-approval insurance and clinic requirements through
clinical record review, patient referral to appropriate resources, serve as liaison
between patient and insurer, and review of final clinical submission
Enroll patients in insurer-required nutrition education, medically supervised
weight loss, and other programs as needed
Author, track, and record insurance requests and resubmissions for patients
Review and reconcile miscellaneous accounts, respond to inquiries regarding
invoices and payments
Actively promote the Bariatric Program to internal administrators and outside
agencies through attendance at monthly Service Coordinator and other meetings
Coordinate Bariatric CQI Committee.
Assist in patient recruitment and management
September
University of Missouri Healthcare, Columbia, Missouri
2008
Academic/Education Program Assistant
September 2009 Initiate, update, maintain faculty schedules, licensing/credentials, practice records
Track, verify, approve, and record budgets for grant-funded projects as well as
division accounts related to Education Program
Coordinate Education Programs for Division of General Surgery
Create, update, organize electronic and physical patient medical records database
Operate technology associated with clinical simulation scenarios
Phillip Richard Berger

PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2011-Present
National Peace Corps
Association - Member,
2007 - Present
Psi Chi Member
2011 - Present
Harry S. Truman
Memorial Veterans
Hospital, Columbia,
Missouri Volunteer,
EDUCATION
Expected May 2013
Master of Public Health
University of Missouri, Columbia
Expected May 2014
University of Central Missouri, Warrensburg, Missouri
Bachelor of Science in Psychology, Minor: Philosophy
May 2008, Summa Cum Laude
University of Central Missouri Honors College, May 2008
May
August 2012
Johns Hopkins Medicine International, Baltimore, Maryland
Administrative Intern,
Project management-related tasks for Middle East North Africa team
Systematic client-specific administrative needs assessments
Administrative support to Joint Commission International Accreditation
preparation
Assisted in creation of a comprehensive business development proposal
August 2011
May 2012
University of Missouri Center for Health Care Quality, Columbia, Missouri
Graduate Research Assistant

Comprehensive reviews of literature for quality improvement program evaluations
Created visual representations of data sets
Quality improvement projects throughout University Health Care System
January
August 2011
Harrison County Health Department, Bethany, Missouri
Accreditation Coordinator Intern

Conducted an agency performance gap-analysis to guide state-level accreditation
efforts direct report to Board of Trustees and Health Department
Administrator
Developed training needs assessment and subsequent agency-wide training plan
September
United States Peace Corps, Cameroon
2008
Community Health Volunteer,
November 2010 Assisted with daily functioning and management of a rural government health
center serving a population of 12,000; collaborated with staff to improve
productivity by employing continuous quality improvement and practicing time
and resource management
Oversaw planning and construction of a two-classroom expansion of the local
middle school, increasing the schools capacity by 200 students

2012Present
2012Present
2012
2012
2008
Central Missouri Returned Peace Corps Volunteers - Board Member,

Paul D. Coverdell Peace Corps Fellow
David A. Winston Health Policy Scholarship
Nancy and Bill Laurie Scholarship
UCM Department of Philosophy Distinguished Graduating Senior
K e v i n T. B o g e r t
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2011-Present
Student Associate,
American College of
Healthcare Executives
2011-Present
Student Member,
Healthcare Financial
Management Association
EDUCATION
Master of Healthcare Administration
Expected May 2013
University of Richmond, Richmond, Virginia
Bachelor Degree of Arts School of Arts and Science,
Cum laude
Major in Biology, Minor in Business Administration
May 2011
August 2012Present
Master of Healthcare Administration Trainee
Spring 2012
Program Assistant,
Congress on Healthcare
Leadership, Chicago,
Illinois
January 2011Present
Summer 2011
Emergency Room
Volunteer,
Virtua Hospital,
Mt. Holly, New Jersey
Training in Interdisciplinary Partnerships & Services (TIPS) for Kids,

Columbia, Missouri
May August 2012
Complete 300 hours of training through the Leadership Education in

Neurodevelopment and Related Disabilities Program (LEND)
Work in interdisciplinary teams to provide quality and patient-centric care to
children with neurological development disabilities and their families
MedZou Community Health Clinic, Columbia, Missouri
Quality Improvement Team

Researched and analyzed different ways to improve patient satisfaction
Mapped workflow processes of medical and pharmacy students, nurses,
community outreach, and front desk staff to improve workflow
Northeast Medical Group, Yale New Haven Health System,
Bridgeport, Connecticut
Administrative Intern
May 2011January 2012
Researched, recommended and developed transition from Press Ganey Patient

Satisfaction survey to Clinician & Group-CAHPS Patient Satisfaction
survey to comply with projected CMS legislation correlating patient satisfaction
results to Medicare reimbursement dollars
Analyzed and evaluated Yale New Haven Hospitals Dental Department for
feasibility of using Northeast Medical Groups private practice to serve the 8,500+
employees of Yale New Haven Hospital
Emaint Enterprises LLC, Marlton, New Jersey
Business Development Intern

Researched and advanced new potential business opportunities while
expanding current market share
Designed product quotes, subscription agreements, and closing documents
Coordinated marketing projects with Marketing Director and Vice President

Spring 2012
Present
Spring 2011
Present
2006Present
20102011
20072011
20072011
20102011
President of University of Missouris Health Management and Informatics

Graduate Student Association
Omicron Delta Kappa National Leadership Honors Society, University of
Richmond
Eagle Scout, Troop 22, Lumberton New Jersey
President, Beta Beta Beta National Biological Honor Society, University of
Richmond
Honor Council, University of Richmond
Verizon Foundation Scholarship
Student Ambassador, University of Richmond
Adam Bouras
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2011Present
Research Chair
MedZou Community
Health Clinic
Columbia, Missouri
Ad hoc reviewer
Operational Research:
An International Journal
EDUCATION
Expected May 2013
University of Connecticut, Storrs, Connecticut
Master of Science in Economics
2009
M.A.I.Ch, Paris, France
Master of Science in Economics and Management
2006
University Mohamed V, Rabat, Morocco
Bachelor of Science in Economics/Econometrics
2002
Fall 2010
Present
May
August 2011
20092010
Center for Health Care Quality, University of Missouri, Columbia, Missouri
Research Assistant
Investigate economic impact of expanding Medicaid coverage to uninsured
population in Missouri, under supervision of Dr. Lanis Hicks (current)
Coordinate implementation of Time Driven Activity-based Costing with Green
Meadows Family Medicine, under supervision of Dr. Leung
Assisted Dr. Hicks to formulate strategic plan for Missouri Health Information
Technology Assistance Center
Conducted website content analysis to investigate the internet marketing potential
of Regional Extension Centers under supervision of Dr. Hicks
Participate in analyzing Visiting Consultant Clinicians location choice
Participate in writing book chapter titled: International Physician Practice:
Historical and Cross-Cultural Perspectives on Group Practice Management
under supervision of Dr. Grant Savage
Yale New Haven Health System, Bridgeport, Connecticut
Worked closely with North East Medical Group (NEMG) to perform productivity
analysis for newly acquired physician practices
Conducted literature review on developing mission, and vision for healthcare
organizations as requested by Dr. Robert Nordgren (CEO of NEMG)
Participated in group meeting for implementing the electronic medical record for
NEMGs physician practices
Institute for Entrepreneurship & Business Development, Lincoln University,
Collected data and analyzed production efficiency of firms in the U.S. health
services industry
Conducted literature reviews related to financial and economic constraints facing
firms in the U.S health and services industry

June 2012
May 2009
Fall 2007
Travel Research Grant, University of Missouri, Department of Health Management

and Informatics
Travel Research Grant, University of Connecticut
Del Favero Agricultural Economics Scholarship, University of Connecticut
10
L e s l i e T. B r i g g s
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
April 2008August 2009
CPR Instructor
American Heart
Association
October 2008
Participant
Medical Mission Trip
Won by One to Jamaica
2007Present
Member
International Association
Of Forensic Nurses
EDUCATION
Expected May 2013
Lincoln University, Jefferson City, Missouri
Associate of Applied Science, Nursing
December 2005
Bachelor of Arts, Interdisciplinary Studies
December 2001
August 2010
Present
July 2010
Present
January 2006
Present
University of Missouri Hospital, Columbia, Missouri
Course Coordinator Sexual Assault Nurse Examiner Course

Trauma Nurse Course Instructor
Registered NurseEmergency Department

Care for a wide variety of patients at a Level 1 Trauma center
Assess patients and prioritize care, document assessments
Manage multiple critically ill patients
Provide information and support to patients and families regarding condition and
care plan
2006Present
Member
Emergency Nurses
Association
Sexual Assault Nurse Examiner
June 2003November
2006
Volunteer EMT,
Firefighter
Boone County Fire
Protection District
January 2002
January 2006
August 2001
January 2002
August 2000
August 2001
Collect and document forensic evidence from patients after sexual assault,
Offer emotional support and resources to patient.
Work in collaboration with local law enforcement, advocacy centers, and testify in
court regarding documented findings
Unit Clerk, Emergency Department

Answer incoming telephone calls efficiently and courteously; relay messages and
calls to appropriate personnel
Transcribe physician orders, process requisitions for diagnostic studies, and notify
nurse of new orders
Emergency Medical Technician/Patient Care TechnicianEmergency Department

Assist staff nurses with initial assessment of patients, take patient vital signs
Assist and train patients in proper use of splints, braces, and crutches
Assist nurses in traumas and codes
Customer Service RepresentativeEmergency Department

Register patients, obtain and process patients medical insurance, and verify
patient billing information

Phoenix Award Recipient, Boone County Fire Protection District
University Sexual Assault Response Team, 2006 to present
University Hospital Ethics Committee, March 2008 to present
University Hospital Shared Governance Unit Council, Chairman 2007 to 2011
University Hospital Shared Governance Division Council, Chairman 2007 to 2011
University Hospital Shared Governance Global Council, 2007 to 2011
11
Russell Ralph Brown, CCP

PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2008
Member
American Association of
Blood Banks (AABB)
2007Present
Member
EDUCATION
Rush University, Chicago, Illinois
Bachelor of Science, Perfusion Technology
1997, Cum Laude
2012Present
Clinical Analyst II
Member of Clinical Informatics for implementation of ED information system for
Society for Advancement

of Blood Management
(SABM)
2002Present
Member
Ohio Perfusion Society
2008Present
Member
20102012
1996Present
Member
American Society of
Extracorporeal
Technology
19841992
Member
of Firefighters
ProMedica Health Systems seven hospitals; provide clinical IT support for

ProMedica
Assist with end-user design of EDIS requirements
Responsible for technical build of EDIS product; participate in workflow process
Provide go-live support at facilities implementing different clinical information
system software
HemoWorks LTD, Sylvania, Ohio
Partner & Clinical Specialist
19992000
Illinois State Perfusion
Society
ProMedica Health System, Toledo, Ohio
20012010
Future health IT/health information exchange focusing on business intelligence

and predictive analytics/modeling for health care
Hemosolutions LTD, Port Clinton, Ohio
Adult Perfusionist, Firelands Regional Medical Center, 20102011
Adult Perfusionist, Southwest General Health Center, 2010-2011
Adult Perfusionist, University of Toledo Medical, 2011
Provide contract perfusion services in multiple major cardiovascular ORs
help other medical disciplines with blood management and tissue engineering
Focused on excellence in service and QI/QC, FRMC Transfusion Committee
Collect, format, and associate data from small business to better understand
business personnel costs (time/labor) of delivering services and value of services to
the institution
Prepare data for review of cost-effective analysis and efficacy of individualized
treatment of anti-platelet therapy and platelet mapping service
Circulatory Assist Services, Incorporated, Toledo, Ohio
St. Vincent Mercy Medical Center, Toledo, Ohio
St. Lukes Hospital, Maumee, Ohio
Adult/Pediatric Staff Perfusionist

Director, Pediatric Perfusion Program
19972000
Provide cardiac perfusion services in major cardiovascular operating room (OR)

Support and coordinate pediatric case load with OR staff and anesthesia teams
Set up new pediatric perfusion program for Mercy Childrens Hospital
Manage all equipment & inventory purchases for pediatric perfusion.
Manage pediatric database of clinical information
Establish new business service (monitoring brain saturation) in pediatric tilt table
laboratory
Collect, format, and associate clinical cerebral monitoring data to STS database
RUSH-Presbyterian-St. Lukes Medical Center, Chicago, Illinois
Rush North Shore Medical Center, Skokie, Illinois (Rush Affiliate)
Cook County Hospital, Chicago, Illinois (Rush Affiliate)

12
Adam Robert Bulakites

EDUCATION
Expected May 2013
Bachelor of Science, Business Administration
University of Colorado, Boulder, Colorado
2006
2012Present
Huron Consulting Group, Chicago, Illinois
Associate, Huron Healthcare
January 2007
2012
Consult with client's revenue cycle organization to increase revenue, reduce

accounts receivable, and minimize insurance claim denial risk
Integrate with hospital's patient access office to assess the organizational structure,
employ efficient processes, and implement work prioritization software
Cerner Corporation, Kansas City, Missouri
Senior Learning Consultant,

Manage the Tenet Healthcare Go-Live Readiness Team, leading a team of
associates through the implementation of electronic medical record solutions in
47 acute care facilities
Supervise post-implementation end user coaching and training efforts at 32
health care systems as a Team Lead for the Learning Services Conversion
Support Team
Human Resources Analyst

Drive constant innovation and programmatic improvements in Cerners ranked
new hire training and development program as rated by Training Magazine from
2007 to 2012
Assist with content development and facilitation of courses to entry level health
care consultants and associates
January 2006
January 2007
Kroenke Sports Enterprises, Denver, Colorado
Account Executive
Coordinated sales of premium ticket packages to corporate clients contributing to
the Colorado Mammoth achieving league-leading attendance and being
recognized as a top new sales associate for the Colorado Rapids Soccer Club
Designed and implemented sales programs to assist clients with revenue growth by
meeting company-specific entertainment needs

Beta Gamma Sigma International Business Honor Society
13
Jacqueline r. Burczyk
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
Member
St. Michaels the Archangel
Parish
Overland Park, Kansas
2000-2008
Catechist
EDUCATION
Bachelor of Science, Accounting
Marquette University, Milwaukee, WI
1984
March 2012
Present
KCFC Soccer Club
Participant
2000 to present
Member
United Way Toqueville
Operations Leader Ambulatory Revenue Cycle

Relationship contact for physicians, monitoring cash flow and publishing monthly
key performance reports to providersmeasuring against industry best practices.
Manage 35 FTEs for billing, payment posting, & accounts receivable follow-up,
develop improved workflow/processes for 40+ clinics representing 80+ providers
Work with contracts, compliance, accounting, implementation teams, EDI and
EMR Consultants as relationship contact with physicians and practice managers.
Recommend physician EMR build changes for improved workflow through EMR
Board Member and

Treasurer
The Childrens TLC

Ground Hog Run
September 2010 Saint Lukes South Hospital, Overland Park, Kansas

March 2012
Senior Decision Support
Provide support to CEO, CFO, CNO, and management for costing
General Ledger upload for flexible budget, variance, and FTE analysis
Designed monthly profitability by national product line reports
Prepare annual Budget and assist with monthly closing
Member on finance and system-wide RAC committee
June 2007
Saint Lukes Health System, Kansas City, Missouri
September 2010 Patient Accounts ManagerGovernment Payers
Managed staff of 32-40 FTEs responsible for Medicare, Medicaid, and TriCare
Accounts Receivable
Significantly lowered Accounts Receivable Days to meet Bond rating goals
February 2003 Saint Lukes Health System, Kansas City, Missouri
June 2007
Reimbursement Manager
Prepared Hospital and Home Health cost reports
Calculated monthly Medicare contractual allowances for Critical Access Hospitals
Update SLHS and CAH Chargemaster to comply with billing regulations
CAH Chargemaster review to improve profitability
Review CAH cost reports; PPS and CAH Medicare and Medicaid audits
Arranged forgiveness of over $1,000,000 of penalties, exercising CMS knowledge
and creativity in the absence of regulatory options
14
Andrew C. Cheney
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
EDUCATION
Expected May 2013
Bachelor of Science Exercise Science
Brigham Young University, Provo, UT
2012
2012
Volunteer
Boone Wellaware Speaking
of Womens Health
Seminar
2011 - Present
Student Associate
2012
Present
American College of
Merit Badge Counselor

Boy Scouts of America
Summer
2012
2004 2006
Volunteer Representative
The Church of Jesus Christ
of Latter-Day Saints
Tirana, Albania
2008 2011
Rusk Rehabilitation Center, Columbia, Missouri
Coaching therapy techs and physicians in use of newly implemented EMR system
ACE-IT
Organized and managed employee training aspects.
Boone Hospital Center, Columbia, Missouri
Emergency Management Administrative Intern

Enhanced emergency preparedness documents.
Planned, organized, and facilitated two major disaster drills events, one a
helicopter crash, the other an evacuation.
Participated in Lean event for human resources.
Intermountain Healthcare, Provo and Murray, Utah
Physical Therapy Aide

Responsible for assisting physical therapists in treating knee and hip surgery
patients, working in both inpatient and outpatient settings.
Maintained physical therapy equipment and assisted with logistics of providing
excellent care.
Received highest possible marks in company-mandated time management and
customer feedback analysis.
Worked with IT division to create an informative website for the Diabetic Foot
Care Clinic.

2012 - Present
2011 Present
Vice-President, Health Management and Informatics Graduate School Association

(HMIGSA), University of Missouri
Health Management & Informatics (HMI) Alumni Scholarship
15
K a c i D a n n at t
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
EDUCATION
Expected May 2013
2012-Present
University of Iowa, Iowa City, IA

Bachelor of Business Administration
Minor in Spanish
2009
Student Member
2012-Present
Volunteer
Central Missouri Humane
Society
Summer
2012
2011-Present
Student Member
American College
of Healthcare Executives
2011-present
St. Louis Childrens Hospital, St. Louis, Missouri
Researched process/patient flow for Dental Clinic in order to improve efficiency,
capacity, volume, and financial success
Developed marketing plan for neurosurgery by analyzing market share data and
creating a competitive profile
Analyzed U.S. News & World Reports ranking system for each medical specialty
to find areas for survey scoring opportunities
MedZou Clinic, Columbia, Missouri
Clinic Manager
Manage operations, inventory, and clinic flow while tracking patient referrals,
prescriptions, and lab reports
Maintain records for over 500 patients
Quality Improvement Team
2011-present
Create process flow charts utilizing LEAN techniques for each clinic area to
identify inefficiencies
Collaborate with nurses, physicians, pharmacists, and medical students to improve
patient flow, inventory management, and patient scheduling
A Way With Words & Numbers, Columbia, Missouri
Fundraising Director /Graduate Assistant
2011-present
Develop fundraising and marketing strategies including grant proposals and

community outreach
Hired and trained two marketing interns; currently manage those interns
University Hospital-Womens & Childrens, Columbia, Missouri
Quality Improvement Intern

Identified inventory and storage inefficiencies of medical equipment for the
surgical department
Created five page report with observations and recommendations for the surgical
department to improve processes

2011-Present
2009
2007-2009
2005-2009
Student Ambassador, Health Management and Informatics Graduate Student

Association (HMIGSA)
Student Organization of the Year, Campus Activities Board
Executive Director, RiverFest
Director, Campus Activities Board
16
An d r ea Al exa n d e r Fox
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
May 2012Present
EDUCATION
Expected July 2013
Member
Childrens Hospital and
Ellis Fischel Cancer Center
Advisory Board
January 2012Present
Member
University Health Care
Patient & Family Advisory
Steering Team
October 2009Present

Bachelor of Science, Interdisciplinary Studies
Biology and Medical Sciences
Minor in Psychology
May 2010
August 2011
Present
Committee Member
Hospital Ethics Committee
February 2008Present
Community Board Member

Boone Hospital Center
Institutional Review Board
September
2010August
2011
University of Missouri Health System, Columbia, Missouri
Director, Health System Development

Create and implement the Health Systems first Grateful Patient Program
Present at faculty and staff meetings to educate more than 500 faculty and staff in
the first year of the Grateful Patient Program
Create nationally recognized bridge database
Create website, assist with state wide UMHS brand development
Host community breakfasts for One Health, One Medicine Mizzou Advantage
Coordinator, Injury Prevention Outreach Education

Create and implement Injury Prevention for trauma center
Coordinate health screening clinics, approximately 40 educational events
Appear on local media outlets promoting trauma center and public service events
Create partnership with Missouri Extension to offer prevention courses statewide
June
September 2010 Injury Outreach Prevention Technician
Attend community outreach events
Research and assist in grant writing
Instruct community on childhood injury prevention
Attend trauma service and local community outreach meetings
April 2009
University of Missouri School of Medicine, Columbia, Missouri
Present
Standardized Patient
Assist in improving health literacy of medical students
Assist director and physicians in creating effective Problem Based Learning (PBL)
cases for students and other standardized patients
May
Fresh Ideas, LLC, Columbia, Missouri
September 2008 Personal Assistant to Company President
March 1994
Tinker, Inc., Columbia, Missouri
2004
Owner/Operator small businesses
Process payroll, state sales tax payments, local and state business licensing
Produce monthly profit and loss statements, inventory and food costs, accounts
payable and receivable
Design store layouts, schedule subcontractors, coordinate deliveries

Class of 2013
Chancellors Emerging Leadership Program

Heart of Missouri CASA, Board Member
Kings Daughters
17
Pa i g e H a l a m i c e k
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
EDUCATION
Master of Business Administration
Expected May 2013
2012

Bachelor of Business Administration
2011, Cum Laude
Certification
Six Sigma Green Belt
2010Present
Vice President, Membership

Collegiate DECA
20082011
Summer
2012
Member
Alpha Delta Pi
2011-Present
Six-Sigma Partner/Supply Chain Intern

Identified solutions to decrease the data flow cycle time in the quality control lab
Audited supply chain documents and wrote two artworks annual reports
University of Missouri, Trulaske College of Business, Columbia, Missouri
Graduate Teaching Assistant
20092010
Steering Committee
Rockin Against MS
20112012
Assist with teaching responsibilities and grade assignments

Meet with individual students to provide grammar and writing guidance
Off-Campus Media
Campus Ambassador
2008
Steering Committee
Business Week
Helsinn Birex Pharmaceuticals
Summer 2009,
2010, and 2011
Developed marketing strategies and implemented a marketing plan for clients

Executed promotional ideas and tactics on campus
The Killeen Family
Nanny
Provided care and was responsible for two children ages seven and thirteen

2010Present
20092012
Collegiate DECA
Vice President of Membership
Recruit new members by creating promotional fliers and communicating with
Students
Initiated a one-hundred percent membership increase in 2010
Collegiate DECA
State Competition
First Place (2010, 2012) and Fifth Place (2011) in Human Resource Management
First Place (2009, 2011, 2012) and Fifth Place (2010) in Fashion Merchandising
Management
International Competition
International Qualifier (2009-2012)
Top Honors, Comprehensive Exam in Fashion Merchandising Management (2011)
Top Twelve Honors in Fashion Merchandising Management (2009)
18
Tyler Harris
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2011-Present
Student Member
American College of
EDUCATION
Expected May 2013
May 2011, Summa Cum Laude
MayAugust
2012
June
August 2011
VA St. Louis Health Care System, St. Louis, Missouri
Provide All Employee Survey analysis and recommendations to senior
management
Develop individualized reports with ProClarity at the facility, executive,
manager, and supervisor levels
Write Medical Center Directives to reduce broadcast email and standardize
web-based collateral technology use
Produce Relative Value Unit (RVU) reports through VISTA regarding physician
output
Forecast Operating Room cost-savings comparing implementation of staggered
nursing shifts versus paying overtime hours
Nicklas Financial Companies, Jefferson City, Missouri
Marketing Intern
Form annual marketing campaign
Restructure pieces of comprehensive business plan
Generate sales leads through Larkspur databases
Boy Scouts of America, Columbia, Missouri
August
December 2010 Marketing Research Intern
Create survey to identify effective means of communication between parents
and tribes
Utilize SPSS statistical software to evaluate survey results
Recommend strategic communication strategies
August 2009
Tiger Scholarship Fund, University of Missouri, Columbia, Missouri
May 2010
Development Intern: Major Gifts/Premium Seating
Balance spreadsheets in Excel containing donations in excess of $1,000,000
Assist with ticket sales for premium parking and seating
Deliver prospect/donor research using Paciolan for major gifts and suites
March 2008
University of Missouri Athletic Department, Columbia, Missouri
Present
Video Coordination Assistant
Manage multiple responsibilities while working long and unpredictable hours
Train and delegate tasks to a team of seven staff members
MayAugust
Boys and Girls Clubs of America, Sedalia, Missouri
2007
Youth Development Professional
Manage a diverse group of twenty children daily
Organize activities for ten volunteers

International Student Volunteer Alumni: New Zealand
Leadership Development Certificate Program
19
Cory M. Hernandez
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
EDUCATION
Expected May 2013
2011-Present

Robert J. Trulaske College of Business
Bachelor of Science in Business Administration
Emphasis in Management
2011
Student Associate
American College of
2011-Present
2011-Present
Organization Chair
Health Management and
Informatics Graduate
Student Association
Sept. 2012
Present
2011-Present
Patient Liaison
Medzou Community
Health Clinic
May August 2012S
Member
Alpha Kappa Psi
Professional Business
Fraternity
2012
American Diabetes
Association
2008-2011
Event Coordinator
Down Syndrome Guild of
Kansas City (DSG)
Nov. 20112012
May 2010
-2011
2008-2011
Event Coordinator
First Downs for Down Syndrome (FDFDS)
August 20062009
University of Missouri-Columbia

Develop strategies for utilization of Learning Technologies
Provide support for existing classroom IT
Aid program directors in providing IT training to faculty
Saint Lukes Health System
Graduate Administrative Intern

Conducted Community Health Needs Assessments for two hospitals
Created procedural changes for registration and admitting departments
Helped develop and evaluate Baldridge CLAS accreditation initiatives
Assisted with new hospital planning
MedZou Community Health Clinic, Columbia, Missouri
Patient Liaison
Schedule patients using Sharepoint collaboration software
Perform routine patient callbacks for confirmation and re-scheduling
Manage patient referrals and information from social workers
Maintain existing relationships and established new contacts in Columbia
Enterprise Holdings
Management Intern
Developed and implemented employee retention initiatives
Worked hands-on with customers, honing customer service skills
Successfully completed sales and marketing training
Managed rental logistics and income producing inventory
Developed and presented a marketing plan to corporate headquarters
Wylkes CRNA, LLC
Administrative Specialist
Organized finances and assisted with discrete data entry via Microsoft Excel
Managed digital records and database with Microsoft Access
Assisted in scheduling and time management tasks
2009
Mid-Missouri Humane
Society

2011
2011
2011
Alpha Kappa Psi Business Fraternity, Membership Recruiter

Trulaske Job Shadow Program, Group Lead
Cerner Leadership Conference
20
Tyler Hillis
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2011-Present
Student Associate
American College of
2011-Present
2011-Present
Student Member
EDUCATION
Expected May 2013
The University of Southern Mississippi, Hattiesburg, Mississippi
Bachelor of Science
Major in Finance
2011
May 2012
Present
First Tee Organization

Haven House Battered
Womens Shelter
August 2011
May 2012
Harry S. Truman Memorial Veterans Hospital, Columbia, Missouri
Provided financial analysis of the Caregiver Support Program consisting of over
$100,000 in costs per quarter.
Provided innovative solutions to overhaul the Emergency Medical Response
Team. Proposals included communication plan, marketing plan, and financial
analysis.
Led policy change by providing research overview and recommendations for Root
Cause Analysis teams.
Collaborated with OR Activation Committee to provide deficit neutral staffing
options.
Aided inpatient quality improvement committee for systems redesign of discharge
processes.
Served on rapid response team that effectively reduced wandering patients
Regions Bank, Columbia, Missouri
Teller
Received over 150% of sales goal for the last quarter of employment.
Responsible for raising overall customer satisfaction scores for the branch from
72% to 94%.

CFA Society of Mississippi Award, The University of Southern Mississippi
Varsity Golf Team, The University of Southern Mississippi
Varsity Golf Team, The University of Missouri
Academic All Big 12 Award, The University of Missouri
One of two students chosen from The University of Southern Mississippi to recruit
donors for construction of a new business school. The team was successful in
reaching a goal of securing $10,000,000 in donations.
21
Kyle J. Hyd uke

PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2011-Present
Student Associate
American College of
EDUCATION
Expected May 2013
University of WisconsinMilwaukee, Milwaukee, Wisconsin
Bachelor of Science in Health Care Administration
Minor in Business
2011, Cum Laude
February 2012-Present
Member
Student Relations
Committee
May 2012
Present
Center for Nursing Excellence, University of Missouri Health Care

Columbia, Missouri

Spring 2012
Participated in ANCC Magnet accreditation preparation efforts; aggregated

performance data across six hospitals to create system-wide and unit-based reports
aligned with required Magnet Sources of Evidence
Assisted with design/deployment of unit-based nursing performance scorecards
Conducted tracers and environment assessments on nursing units in preparation
for upcoming Joint Commission visit
Designed and implemented study to determine the impact of bedside change of
shift handoffs on patient safety and satisfaction
Observed the impact of differing leadership styles displayed throughout the
organization from CEO to shift managers on the work performance of staff
Conducted a cost/benefit analysis comparing efficacy and cost of face-to-face
meetings with use of online webinar approach
Created marketing vehicles, articles, surveys, and videos to promote key nursing
strategies including chief nurse executive communications, launching a new
Nursing Professional Practice Model and care delivery system, and enhancing
communication through the utilization of a nursing intranet
Improved the accuracy and effectiveness of work injury reports for nurses
including incorporation of national benchmarks
Froedtert Memorial Lutheran Hospital, Milwaukee, Wisconsin
Program Assistant
Congress on Healthcare
Leadership
Chicago, Illinois
May 2010May 2011
Student Liaison,
Board of Directors
ACHE - Wisconsin Chapter
January 2009Present
Student Associate,
ACHE Wisconsin
Chapter/Missouri
September
2009May 2011 Student Intern, Department of Volunteer Services
Brought in as a consultant to market an opening of another gift shop to sell exotic
furniture within the hospital
Assisted Gift Shop Staff and volunteers in the total operation of the Gift Shop to
include sales, inventory, pricing, displays, and phone orders
Researched and analyzed information based on project needs and worked with
decision support for future growth of operations
Increased year-over-year revenue for three consecutive years

2012-2013
2011-2012
Fall 2011
Fall 2011
2010 2011
2009 2010
Spring 2011
Summer 2008
Spring 2006
Treasurer, HMIGSA, University of Missouri

Secretary, HMIGSA, University of Missouri
Case Competition, University of Kansas (Regional)
Case Competition, University of Missouri (In-House)
President, Future Healthcare Executives, UW-Milwaukee
Senator, College of Health Sciences, Student Government, UW-Milwaukee
Outstanding Student Scholarship Award, ACHE- WI Chapter
Vigil Honor, Order of the Arrow
Eagle Scout, Boy Scouts of America
22
Samantha Rae Jones

PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
Winter 2010
Participant
Race to Nowhere
Fall 2008
Representative
American Heart Association
AHA Heart Walk,
Topeka, Kansas
November 2008
Representative
American Heart Association
Wyandotte Health Fair
Kansas City, Missouri
April 2008
Student Representative
Community Wellness Fair
Baldwin City, Kansas
Spring 2007
Participant
Relay for Life
Lawrence, Kansas
Spring 2006
Volunteer
Governors Annual Easter
Egg Hunt
Topeka, Kansas
Fall 2004
Volunteer
Boys and Girls Club of
America
Lawrence, Kansas
20042008
Member
Delta Delta Delta Social
Sorority
2007
Vice President, Chapter

Development
2006
Social Activities Chair
EDUCATION
Baker University, Baldwin City, Kansas
Bachelor of Science in Exercise Science, Magna Cum Laude
Bachelor of Arts, Spanish, Magna Cum Laude
2008
January 2012
Present
MHA Management Consultants, Inc., Overland Park, Kansas
Consultant Intern
Manage daily operations for specialty medical practices

Manage Human Resources and Marketing
Improve client recruitment processes, operational and work flow processes
Facilitate EMR implementation
Coordinate website and social media design
JulyDecember Health Care Services Group, Kansas City, Missouri
2011
Area Manager
Supervisor of environmental services operations at several facilities
Liaison for client/company relations
Manage company payroll and department budget
Increased inspection and facility tour scores; improved quality control and quality
assessment methods
April 2010
ETC Institute, Olathe, Kansas
May 2011
Administrative Assistant
Manage large team of employees for million dollar research project
Improved quality assurance and control of daily operations
Assist with executive decisions and delegation
Site reconnaissance for project locations
Interview and train new hires
Maintain inventory and equipment
August 2009
Lord of Life Lutheran Church Preschool, Overland Park, Kansas
February 2010 Substitute Preschool Teacher
February 2009 The Athletic Club of Overland Park, Overland Park, Kansas
March 2010
Assistant Fitness Manager/Play Zone Supervisor/Certified Personal Trainer
Assist Fitness Manger in daily operations, new hire procedures, equipment orders
Create Play Zone schedule, hire, train and manage employees in childcare area
Implement workout routines for clients, health assessments, healthy nutrition.
Create and coach group exercise class routines
February 2008 TherapyWorks P.A., Lawrence, Kansas
February 2009 Physical Therapy Technician
Answer phone calls, schedule and greet patients, handle wellness center
membership sales
Call for physician recommendations, create reports to physicians
Assist patients with exercises, create exercise programs

May 2008
20042008
20042008
Mildred Hunt Riddle Departmental Recognition Scholarship

Baker University Presidential Scholarship
Baker University Deans List
Member and Officer, Theatre, Spanish, and Foreign Language Honorary Societies
23
M i cha e l B oy d Ke l l ey
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2008-Present
Board Member
Peoples Health Center
EDUCATION
University of Nebraska, Lincoln, Nebraska
Bachelor of Science
Bachelor of Science, Secondary Education
1988
March 2011
Present
GlaxoSmithKline
Regional Account ManagerManaged Markets

Public, Private, Institutional Customers (PPIC)
Work regionally with Managed Markets Pharmacy Benefits Managers, Health
Plans, state Medicaid Programs
GlaxoSmithKline
January 2008
November 2010 Therapeutic Sales ManagerRespiratory Division
Drive business results: analyze, plan, and execute to maximize business potential
Develop high performing teams: coach, develop and collaborate
Lead with passion: instill ownership, accountability, desire to succeed
Lead teams that included Five Platinum Tier Award (Top Prize) winners and
Two Ruby Tier Award ( Top 10%) winners out of nine representatives
Selected to lead and develop the Regional Development Program
January 2007 GlaxoSmithKline
April 2008
Executive Therapeutic Specialist Representative
Executive Leadership Development Program participant
Responsible for advanced hospital and teaching institution sales
Overlap with as many as six territory selling teams
Conduct disease state and sales training
Lead team of TSRs at major conference
Present module on Teamwork at regional meeting
April 2007
Field Sales SupervisorManager
Identify team dynamics
Institute novel business analytics
Coach for performance; developing individuals; Strength Finders analysis
Strategic initiatives toward long-term goals
January 2006
Executive Pharmaceutical Consultant I and II
Assist in recruiting interviews for sales force expansion
Selected as District Computer Consultant for Passport
Philadelphia guest training rotation
24
H e at h e r D e e K n e z
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
Member
National Board for
Respiratory Care
Member
Respiratory Care
EDUCATION
Southern Illinois University, Carbondale, Illinois
Bachelor of Science in Healthcare Management
2001
Associate of Science in Respiratory Therapy
2000
June 2011
Present
Vapotherm, Inc., Corporate Headquarters, Stevensville, Maryland

Home Office, Milwaukee, Wisconsin
Clinical Specialist
March 2007
June 2011
January 2003
February 2007
Provide clinical guidance and expertise for 10 sales representatives serving the
North Central Region of the United States
Present educational materials to and train physicians, nurses, and respiratory
therapists on high flow therapy using Vapotherm equipment
Manage continuing education credits through American Association for
Respiratory Care (AARC) for all clinical specialists within Vapotherm
Childrens Hospital of Wisconsin, Milwaukee, Wisconsin
Registered Respiratory TherapistNeonatal/Pediatric Specialist, Educator

In cooperation with Pulmonetics, Inc., responsible for educating physicians and
respiratory therapists in CHW and other organizations on the use of LTV 1200
for the state of Wisconsin mass casualty plan.
Educate resident and fellow physicians in respiratory therapy procedures and
mechanical ventilation, also including nitric oxide use and other specialty gases
such as nitrogen and carbon dioxide. Conduct new equipment in-service for all
physicians
Daily rounds with neonatology team (NICU) and cardiac team (PICU)
Present RN orientation on respiratory therapy procedures, mechanical ventilation,
and specialty gases including nitric oxide
Cardinal Glennon Childrens Hospital, St. Louis, Missouri
Registered Respiratory TherapistTeam Leader/Transport Therapist

Provide inhaled nitric oxide delivery, prostaglandin delivery and delivery of basic
bronchodilator and steroid inhalation medications
Member CGCH neonatal/pediatric transport team. In addition, organize other
therapists for transport and manage departmental coverage in their absence.
Southeast Missouri Hospital, Cape Girardeau, Missouri
September
1999
Registered Respiratory Therapist
December 2002 Work progressively in ICU and Cardiac Unit managing major surgery and trauma
patients, maintaining proper ventilation and oxygenation
Member of cardiothoracic surgery team for emergency open heart procedures
25
R ya n L o c a s c i o
EDUCATION
Truman State University, Kirksville, Missouri
Bachelor of Science in Exercise Science
May 2007
October 2011
Present
January 2008
July 2011
March 2002
Present
June 2004
May 2007
Fit For Life, Raytown, Missouri
Director of Cardiac and Pulmonary Rehabilitation

Marketing and development of the Cardiac/Pulmonary Rehabilitation Program
Increased sources of referrals from one source to eight sources
Responsible for training staff on policies and procedures
Assist facility management with procurement and implementation of new IT
system
Increased recruitment of clientele by 33%
Development and presentation of educational materials for clients and staff
Centerpoint Medical Center (HCA), Independence, Missouri
Exercise Physiologist
Assist in achieving AACVPR accreditation for cardiac rehabilitation department
Assist in ongoing efforts to assure Medicare documentation compliance
Assist in multiple department relocations that resulted from changing Medicare
guidelines
Implement operational changes enabling the pulmonary rehabilitation department
to provide additional services and accommodate increasing patient volume
Responsible for providing clinical care for cardiac and pulmonary rehabilitation
patients
Responsible for development and presentation of education materials for patients
Kansas Army National Guard, Olathe, Kansas
Sergeant
Responsible for public speaking, streamlining unit protocols, program
development and materials purchasing
Partner with unit Readiness Non-Commissioned Officer to obtain equipment for
every Army National Guard armory in Kansas
Responsible for supervising and directing unit tasks
Responsible for maintaining unit adherence to military protocols and standards
Manage progress of soldiers deemed deficient
Monitor safety of all soldiers during personal fitness training
Oversee staff and participants during Army Physical Fitness Testing
Vector Marketing, Kansas City, Missouri
Field Sales Manager

Conducted sales meetings, delivered speeches on sales and growth strategies
Developed business plans and coordinated team members business plans
Mentored new hires and rising employees within the company

Army Achievement Medial,
Kansas ANG Achievement Medal
Army Reserve Components Achievement Medal
National Defense Service Medal
Army Service Ribbon
Vector Marketing Presidents Club Award, Fall 2006, Spring 2007
26
Gregory S. Miller
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2012-Present
Student Associate
2011-Present
Student Member
American College of
EDUCATION
Expected May 2013
University of Kansas, Lawrence, Kansas
Bachelor of Science in Social Welfare
May 2007
May 2012
Present
2007-Present
Professional Member
National Association of
Social Workers
AprilAugust
Harry S. Truman Veterans Hospital, Columbia, Missouri
Health Systems Specialist Intern

Responsible for cost analyses of implementation of new federal programs
Develop and execute action plan that reduced workmens compensation claims by
3.22%
Redesign emergency response team recruitment strategies
Member of interdisciplinary team chartered with conducting root cause analyses
of adverse events
Center for Behavioral Healthcare, Kansas City, Kansas
Interim Coordinator of Attendant Care Services
September
2007August
2011
June 2006
August 2011
Manage staff of 20 attendant care specialists

Coordinate delivery of homecare services aimed at improving ADLs and IADLs
Monitored and tracked billing of services under Medicare and Medicaid
guidelines
Center for Behavioral Health Care, Kansas City, Kansas
Social Worker
Provide goal-directed case management to adults with severe and persistent
mental illness
Identify strategies and treatment options to increase symptom management
Reintegrate individuals into community by connecting with educational, cultural,
recreational, and social services
Argosy Hotel, Casino, and Spa, Kansas City, Missouri
Casino Banker
Maintain casino general ledger account
Train new employees in corporate policies and job duties
Collaborate in restructuring of department training procedures, which improved
performance by 30%

2009-2011
2006-2007
2006-2007
2005-2007
Clinic Volunteer
Juvenile Probation Officer
Volunteer Coordinator
NAACP Chapter Treasurer
Kansas City Free Health Clinic

Jackson County Family Court
Douglas AIDS Project
University of Kansas
27
Cecilia Molina-Clark
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
Charter Member,
Toastmasters International
EDUCATION
December 2012
Virginia Polytechnic Institute and State University, Blacksburg,
Virginia
Bachelor of Science, Computer Science
Bowling Green State University, Bowling Green, Ohio
August 2010
Present
January 2006
August 2010
Tiger Institute, Cerner Corporation, Columbia, Missouri
Project Manager
Coordinate departmental and cross-functional teams to deliver timely, high quality
deliverables in a health care environment
Independently manage multiple projects of diverse scope, visibility, and
complexity in a multi-facility hospital environment.
Lead and organize teams around a common objective; deliver the solution based
on a flexible plan to accommodate change
Monitor and report project and/or team performance against specific goals &
objectives and provide feedback to functional managers. Provide timely
communication of project status to stakeholders and team.
University of Missouri Health Care, Information Technology Services
Columbia, Missouri
Business Technology AnalystExpert

Primary liaison between customer and service providers (internal and external) for
all assigned projects
Responsible for technology applications in the Surgery Department, Intensive
Care Units, and Operating Rooms; bedside monitoring devices, interfaces to the
EMR, Surgery and Anesthesia documentation, and scheduling
Advise end users and management on problems, new developments and changes
in clinical and technical areas impacting the use of software systems
Investigate, analyze, and resolve customer issues regarding the use of systems and
availability of equipment and software
February 1997 City of Chesapeake, Information Technology Department, Chesapeake, Virginia
August 2005
Client Technology Manager
Lead, direct, and supervise a technical team to meet computer technology needs
of 3,000 City employees
Develop, recommend, and update policies, procedures, and citywide standards
regarding microcomputer acquisition, use, and disposal. Develop and implement
service level agreements between I.T. and end users
Successfully implement and manage an I.T. Help Desk to assist 3,000 internal
customers, resulting in improved customer satisfaction and response time,
maximizing technical staff efforts, and saving $180,000 per year
June 1993
Information Systems Specialist II
January 1997
Senior Technical Support responsible for providing PC hardware and software
solutions to City employees
Install, configure, and maintain microcomputers systems attached to the LANs
and to Citys Enterprise Server
Troubleshoot PC and network issues, requiring knowledge of Windows platforms
(DOS), W98, WNT, W2000, WXP) Microsoft Office Professional, GroupWise,
Norton Antivirus, Prism, Imaging systems, and IBM mainframe.
28
Kyle My ers
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2010 2011
Member
Beta Beta Beta
Biological Honor Society
EDUCATION
Certificate in Health Informatics
Expected May 2013
Drury University, Springfield, Missouri
Bachelor of Arts in Biology
Minors in Global Studies, Business Administration
May 2011, Cum Laude
2010
Volunteer
St. Johns Hospital
Springfield, Missouri
2011Present University of Missouri, Columbia, Missouri

2008 2009
Project Developer
Habitat for Humanity,
MayAugust
2012
2009
Volunteer
Hurricane Ike Recovery,
Galveston, Texas
20092011
2009
Provide research support for department projects and initiatives, including

Medicaid expansion, elderly care programs, human resources, and other projects
Conduct data analysis for department projects and presentation to faculty
Mercy Medical Center, Des Moines, Iowa
Completed projects related to the research, education, and communication of
Mercys two Accountable Care organizations and Health Coach implementation
Provided research and data analysis for strategic planning initiatives, including
medical community assessments
Drury University, Springfield, Missouri
Teaching Assistant, Biology Department
Volunteer
Discovery Center
Summer 2010
Prepared the lab and lab materials for the Plant Form and Function classes
Assisted students with lab material and worked under the direction of the
Professor to demonstrate lab techniques and concepts
Chamber of Commerce, Warrensburg, Missouri
Brand Development Intern
Summer 2009
Conducted research and planning regarding community branding and member

development
Maintained social media and community contact databases
Assisted with Chamber-sponsored educational and fundraising events in the
Community
Internal Medicine Associates, Warrensburg, Missouri
Job Shadow
Observed clinical patient consultations of three internal medicine physicians and
attended hospital rounding
Observed the administrative processes involved in the operation of a small
internal medicine clinic, including scheduling, coding, and billing

2012-2013
2011
2011
2011
2010-2011
2010-2011
2010
2010
Social Chair, Health Management and Informatics Graduate Student Association

University of Kansas Health Management Case Competition
Student Leader of the Year, Drury University
Lora Bond Award, Drury University Biology Department
President, Drury University Student Union Board
Mortar Board Senior Honor Society, Drury University
Senator, Drury University Student Government Association
Advisor, 2nd Year Experience Program, Drury University
29
S h i l pa P h a i r e m b a m
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
Student Member
American College of
EDUCATION
Expected May 2013
Rajalakshmi Engineering College, Chennai, India
Bachelor of Biomedical Engineering
May 2010
May
August 2012
Cleveland Clinic, Cleveland, Ohio
Administrative Resident
Facilitated project aimed at outpatient clinic room utilization improvement using
lean process tools; provided recommendations related to scheduling practices,
clinic load and patient experience resulting in $100,000 per year cost avoidance
Interviewed patients regarding effectiveness of care team cards; recommended
improvement ideas to administration
Executed Kaizen event to improve Enterostomal Therapy (ET) nurse workplace
satisfaction by redesigning workflow and supporting processes in the Colorectal
Surgery Department
Developed strategic plan and gathered requirements for establishment of
transplant and testing services at Cleveland Clinic, Florida
Participated in Institute of Continuous Improvement strategy development:
reviewed portfolio, established prioritization methodology, developed training/
mentorship strategy, and redesigned project sponsorship model
Surabi Biomedical Instrumentation, Ltd., Chennai, India
May
December 2010 Customer Support Biomedical Engineer
Identified requirements for medical devices in five hospitals and eight clinics by
interacting with doctors and health workers
Researched and interpreted customer requirements for four projects to deliver the
desired medical equipment
Traveled extensively to install, demonstrate, adjust, and maintain medical devices:
Ultrasound, ECG, and EMG
Advised hospital administrators on planning, acquisition, and use of medical
equipment

August 2006
May 2010
Primary Event Organizer for the Biomedical Department of Rajalakshmi

Engineering College, Chennai, India
Team Leader of semester-project held at Rajalakshmi Engineering College;
Project title: Movement Detector for MRI application
Volunteered regularly in numerous Healthcare activities: Blood Donation Camp,
Polio Immunization Camp, Sanitation and Ecological Awareness Camp, Breastfeeding Awareness Camp; Communicated and demonstrated solutions and safe
practices of various health issues to the local community at these Camps
March 2009
1st Prize at Annual Technical Festival for Paper Presentation titled Bio-Reactor
Filtration System, Chennai, India
September 2008 2nd Prize at National Level Technical Symposium for Poster Presentation titled
Blood Detoxification System, Chennai, India
30
Mark C. Riley
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
American College of
Medical Group
EDUCATION
Bachelor of Science in Physical Education
Minor in Business Administration
May 2007
December
2009Present
National Society of Physical

Activity Practitioners in
Public Health
American College of
Sports Medicine
August 2009 Present
HealthMark, St. Louis, Missouri
President
Private consulting company specializing in providing clients with solutions to
specific health, fitness, and sport goals
Prepare high school athletes for college athletics, helping them secure
scholarship offers through skill development and performance training
Provide cost-effective training options to decrease health risks and improve overall
wellbeing for business executive and select individuals.
Develop educational presentations on personal health and related topics
MediFit Corporate ServicesThe Monsanto Company World Headquarters,
St. Louis, Missouri
Health Fitness Specialist

Design and implement incentive-based health promotion programs and
personal wellness programs for employees to address identified health risks.
Present health information topics for groups of 15 to 50 business professionals
Organize and assist company sponsored health fairs promoting health and
wellness services available to employees
Support Wellness Coordinator conducting company sponsored wellness
initiatives including biometric screenings and Health Risk Assessments (HRAs)
Manage MediFit uniform budget and personal expense accounts for over 200
staffed sites and their employees
Conduct monthly benchmarking reports tracking employee participation and
program outcomes
February 2007 HammerBodies Custom Fitness, St. Louis, Missouri
August 2009
Training Specialist/Fitness Evaluator/Facilities Manager
Facilities Manager within six months of hire
Improve daily operations, achieving over $10,000 cost savings in one year
Design and implement emergency procedures for a 21,000 square foot facility
according to OSHA and NFPA guidelines
Negotiate contracts, hired outside contractors for facility improvement projects
Record over $200,000 in sales as a training specialist and fitness evaluator
Develop custom personal fitness programs and led specialized training for
clients and athletic teams

2011, 2012
2011, 2012
2009, 2010, 2011
2010
2011
2009-2012
2012-2017
American Heart Association Platinum fit-Friendly Company Award

American Heart Association Worksite Innovation Award
Monsanto Site Contractor of the Year
MediFit Shining Stars Site Gold Star Award
MediFit Shining Stars Bronze Star Award
OSHA VPP Star Site
OSHA VPP Star Site
31
J a c o b Pa u l S i m o n s
EDUCATION
Graduate Certificate in Public Health
December 2009
Bachelor of Science, Human Environmental Sciences
Nutrition and Fitness
December 2007
December
2011Present
University of Missouri Hospital and Clinics, Pharmacy Services

Columbia, Missouri
Business Technology Analyst

Play active role in pharmacy projects including a formulary combine, pharmacy
automation, and implementation of 340B compliance software
Assist in maintenance of system-wide pharmacy product/order catalog
Liaison for pharmacy department with other hospital departments
Data mining/analysis for quality improvement, patient safety, and financial
decision making
Assist in solving scanning and order entry problems in hospital locations dealing
with direct patient care
January 2009 University of Missouri Hospital and Clinics, University Pharmacy,
November 2011 Columbia, Missouri
Pharmacy Tech II
March 2008
January 2009
Daily technician scheduling

Assist with inventory and ordering
Assist patients with over the counter items, prescription issues, etc.
Communicate with insurance companies to resolve prescription coverage issues
Responsible for University Pharmacy delivery service and mail delivery
Boone Hospital CenterWellaware, Columbia, Missouri
Fitness Instructor
Collect and analyze facility statistics
Communicate correct use of exercise equipment to limited-ability patients
Health Fairsassist companies in improving employee health and safety
Personal training; provide exercise guidance and suggest healthy lifestyle choices
Capital Region HealthPlex-Fitness Center, Jefferson City, Missouri
August
November 2007 Intern
Assisted Fitness for post stroke, cognitively challenged, chronic low back patients
Health FairsTour of Missouri, Missouri Conservation Health Fair

University Hospital Medication Management Committee
Womens and Childrens Hospital Medication Management Committee
Nuts and Bolts Committee
Medication Error Reduction Team (MERT)
HIMSS 7 Project Team - Pharmacy
32
Brandon Slama
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
EDUCATION
Master of Business Administration
Expected May 2013
April 2012Present

Bachelor of Arts in Cultural Anthropology
July 2005
Student Member
2011-Present
Student Associate
American College of
January 2012
Present
January 2011Present
Volunteer
MedZou Community
Health Clinic
MayAugust
2012

Analyze (overutilization of Hypercoagulation Panel lab orders and inpatient
Glycemic Control guideline adherence using Access and Excel
University of Missouri Health Care, Columbia, Missouri
Management Intern
Develop business plan for establishing Blood and Marrow Transplant Services
Analyze feasibility of establishing an outpatient psychotherapy clinic by LCSWs at
cancer center
Create balanced scorecard for Acute Care for the Elderly unit
Trulaske College of Business, University of Missouri, Columbia, Missouri
August 2012
December 2011 Graduate Research Assistant
Evaluate student performance goals and assessment methods for Assurance of
Learning AACSB reaccreditation requirements for undergraduate BSBA
program
Statistical analysis of student performance improvement with SPSS and Excel
January 2012 MedZou Community Health Clinic, Columbia, Missouri
Present
Quality Improvement Chair
January
Interdisciplinary Chair
December 2011 Built and led interdisciplinary teams in creating vision, setting goals, and designing
and implementing interventions to improve patient flow, optimize patient
scheduling and reduce no-shows
Recruit professional and student social work volunteers, doubling the size of team
Participated in EMR selection and Did Not Keep Appointment (DNKA)
reduction projects
September
Veterans United Home Loans, Columbia, Missouri
2006
Plaza Insurance Center, Columbia, Missouri
August 2010
Horace Mann Insurance Corporation, Columbia, Missouri
A Bargain Insurance Agency, Columbia, Missouri
Sales Agent
Prospect, qualify, and close sales opportunities
Numerous Agent of the Year and Agent of the Month awards for top sales
Adhered to wide variety of underwriting guidelines for a diverse product mix

2012
2012
Second place, Trulaske Consulting Association Team Case Competition

University of Alabama-Birmingham Health Administration Team Case
Competition
33
Amber N. Steidinger
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
EDUCATION
Expected May 2013
Millikin University, Decatur, Illinois
Bachelor of Science, Management, Magna Cum Laude
Minor in Biology
May 2011
2011-Present
Student Associate
American College of
2012-present
Student Member
Summer 2012
Citizens Memorial Healthcare, Bolivar, Missouri
2012Present
Fundraising Chair
HMI Graduate Student
Association (HMIGSA)
Winter 2010
Participated in organizational level meetings including strategic planning for fiscal

year 2013
Researched market share analysis for a new clinic and the expansion of the
medical office building
Developed a benefit analysis on owning a long-term care pharmacy
Collaborated with administrators in an extensive rural healthcare system 74 bed
hospital, 6 long-term care facilities, residential care facility, 5 independent living
facilities, 30 family and specialty clinics, hospice, home health, homemaker plus,
health transit, rehabilitation services, and home medical equipment
OSF St. Francis Medical Center, Peoria, Illinois
Six Sigma Department Intern
Summer 2010
Participated in hospital system level Six Sigma projects

Interacted with master black belts, black belts, and green belts in projects at all
stages
Collaborated with managers in emergency, radiology, intensive care, laboratory,
and surgery
Reviewed customary training program for internal employees
OSF St. James, Pontiac, Illinois
Medical Records Clerk

Copied patient charts in preparation for electronic medical records system
Ensured accuracy and patient privacy in medical records
Assisted teams in rural clinics in preparation of transitional electronic medical
records system

2012present
2010
2009
2008
Fundraising Chair, Health Management and Informatics Graduate Student

Association, University of Missouri
Recipient, Linda Weatherbee Management Award, Millikin University
Recipient, Sigma Zeta, Millikin University
Recipient, Alpha Lambda Delta , Millikin University
34
A l i s o n L . Wa l s h
EDUCATION
Expected May 2013
Drake University, Des Moines, Iowa
Bachelor of Arts, Journalism and Mass Communication
Major in Public Relations, Concentrations in Spanish, Sociology
May 2011
MayAugust
2012
Bethesda Health Group, St. Louis, Missouri
Human Resources Intern

Collaborate on onboarding project with HR department
Shadow Senior Management Team
Document AOD admission process for Long-Term Care (LTC) and
rehabilitation communities
Record incidents in Excel for LTC and Independent Living communities
Conduct research concerning social media for marketing department
TigerPlace, Columbia, Missouri
November
2011May 2012 Administrative Intern
Assist with establishing new payment structure
Identify and schedule guest lecturers
2010-2011
AnawimHousing Public Relations Senior Capstone, Des Moines, Iowa
Manager of collateral materials and editing
Create a PR campaign in a simulated agency environment
Participate in a semester-long research plan
Create and edit media kit pieces
Organize agency meeting

Presidents List, Drake University
Deans List, Drake University
Paul F. Morrison Journalism Scholarship, Drake University
Athletic and Presidential Merit Scholarship, Drake University
Missouri Valley Conference All Conference and All Tournament Soccer Team
Team Captain, Drake University Womens Soccer Team
35
Brian S. Weiss
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
EDUCATION
Expected May 2013
Honors Bachelor of Science, Biochemistry
August 2011
2012 present
Student Associate
American College of
University of York, North Yorkshire, England

Study Abroad, School of Biochemistry and School of Art History
2009
2012 present
Volunteer
Rainbow House
Childrens Shelter
2007 present
Volunteer
2012 Present
Habitat for Humanity

2010 2011
Patient Ambassador
University Hospital
May
August 2011
2008 2009
Volunteer
Project Science
after school program
Columbia, MO
20092010
Study of readmission profiles and legislation

Study of patient falls score criteria
Operating room support
Memorial Hospital Carbondale, Carbondale, Illinois
Hospital Administration Intern

Surgical service and pre-anesthesia value-stream and process mapping; standard
works development and daily report outs to executive committee and
administration
Gemba Walks to clinical units to receive key performance indicator reports and
develop action plans including an IV pump programming project.
Led the development of the executive dashboard and piloted nursing process
improvement projects
Jason Cooley Lab, Chemistry Department, University of Missouri,
Columbia, Missouri
Undergraduate Research Assistant
20072008
Complete honors thesis project and report on the effect of cholesterol on protein
integration
Investigate the pathway for transmembrane protein signaling in the context of
protein structure and catalytic activity
Lori Eggert Lab, Biology Department, University of Missouri, Columbia, Missouri
Undergraduate Research Assistant

Phylogenetics research investigating relatedness among and between groups of
African Elephants through genetic analysis of collected samples

2010
2010
2008 2009
2009
Honors Thesis in Biochemistry, University of Missouri, Columbia, Missouri

Review Session Student Tutor in Biochemistry, University of Missouri, Columbia,
Missouri.
Review Session Tutor in Genetics, University of Missouri, Columbia, Missouri.
Transcontinental Cyclist Bike the US for MS Blacksburg, Virginia.
36
Elizabeth A. Weisz
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
May 2010Present
Preceptor/Adjunct Faculty
St. Louis College of
Pharmacy
May 2005Present
Preceptor/Adjunct Faculty
Kansas City School of
Pharmacy
EDUCATION
University of Missouri, Kansas City, Missouri
Doctor of Pharmacy
May 2003
September
2012Present
PharMerica, Louisville, Kentucky
Senior Director of Operations Hospital Pharmacy Services
Provide oversight for 27 hospital pharmacy accounts in the West and Midwestern
United States
Direct management staff on implementation of clinical, financial, business and
management systems to ensure facility complies with all PharMerica and hospital
policies and procedures.
Meet with Regional and District Senior Kindred Management to review results
and strategies
Monitor hospital pharmacy budgets to ensure overall profitability
Ensure compliance to all Joint Commission medication management standards,
all CMS Title 22 regulations, or other applicable regulatory agencies
February 2009 February 2009 PharMerica/Kindred Hospital, Kansas City, Missouri
September 2012 Director of Pharmacy
Full oversight of pharmacy staff and all hospital pharmacy functions, operational
and clinical
Budget preparation and compliance
CMS and TJC survey preparation and compliance
Developed pharmacist training modules including antibiotics, 797 compliance
Formulary management
Inventory management. inventory and drug spend reduction
October 2007 North Kansas City Hospital, North Kansas City, Missouri
February 2009 Staff Clinical Pharmacist
Performed daily activites of a decentralized cinical pharmacist, functioning
primarily in the Critical Care areas, STAT team, and the OR
Developed Infectious Disease Training module for fellow pharmacists
Developed policy and procedure for pharmacist involvement in STAT team
Assist update of standard concentration of critical care drips, administration rates
Developed STAT Team pharmacist reference tool
March
Centerpoint Medical Center, Independence, Missouri
October 2007
Staff Pharmacist
Daily activities of hospital staff clinical pharmacist
March 2005
Bothwell Regional Health Center, Sedalia, Missouri
March 2007
Staff Clinical Pharmacist
Revised and expanded Therapeutic Interchange Policy
Member of the Pharmacy and Therapeutics Committee
Lead pharmacist for evaluation of new hospital pharmacy software, formulary and
mnemonic updates prior to implementation of new software
April 2003
Carroll County Memorial Hospital, Carrollton, Missouri
March 2005
Director of Pharmacy
Daily functions of Pharmacist In Charge, hospital pharmacy management
Contracts, purchasing, and inventory control, pharmacy policy and procedures
Implemented new pharmacy software
Conducted complete review and revision of hospital formulary
37
Ronald Aaron Wiles

EDUCATION
Master of Health Science, Diagnostic Ultrasound
2003
Bachelor of Health Science, Respiratory Therapy
2001
2003Present
Metro Heart Group, St. Louis, Missouri
Lead Sonographer
20022003
Manage Ultrasound Department at one site of the largest cardiovascular private

practice in St. Louis. This site performs approximately 400 ultrasounds each
month
Develop and implement efficient accurate work practices and protocols to ensure
continuity of care among six satellite offices
Initiated and now maintain accreditation with Intersocietal Commission for the
Accreditation of Echocardiography Laboratories (ICAEL) and Intersocietal
Commission for the Accreditation of Vascular Laboratories (ICAVL)
Establish testing protocols for acquiring diagnostic images, train sonographers to
utilize this approach following ICAEL and ICAVL standards
Plan and schedule work for the group, ensuring proper distribution of
assignments and adequate space and facilities for performance of duties
Prepare patients for diagnostic procedures, to include vital signs and
measurements, review of medical history, and explaining procedures
Obtain and record two-dimensional and M-mode graphic representations of the
heart and vasculature
Provide preliminary diagnostic report to physician
St. Marys Hospital, Jefferson City, Missouri
20012002
Assist in all cardiac and respiratory arrests (Code Blue)

Participate in intubation of patient when artificial airway is needed
Perform proper ventilator management to minimize patient ventilator exposure
Perform Pulmonary Function Testing to determine if patient has obstructive,
restrictive, or normal airway flow.
Execute electrocardiograms (EKG) when needed
University of Missouri Health Care, Columbia, Missouri

Duties of Registered Respiratory Therapist as above
38
Jared S. winchester
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2011-Present
Student Associate
American College of
Professional
Development Chair
Health Management and
Student Association
(HMIGSA)
EDUCATION
Expected May 2012
Finance and Banking
December 2010
MayAugust
Cibola General Hospital, Grants, New Mexico
Member
Phi Theta Kappa
Greek Social Fraternity
April 2011
Present
Assist in Emergency Room EMR selection process

Establish policies, physician orders, and daily activities for swing bed patients
Perform mock tracers on various departments
Perform audits on multiple departments
Data mined in radiology department to reduce revenue loss
Develop a form to determine effectiveness of registration trainers
Lowes Home Improvement, Ballwin, Missouri
Cashier
Provide prompt customer service
Answer customers questions and provide assistance accordingly
Resolve customer complaints
The Deuce, Columbia, Missouri
May 2010
December 2010 Cross-trained Utility
Place orders with suppliers, keep records and accounts of drink and food supply
Maintain entry-fee revenue and record
Organize and operate kitchen in timely fashion
Clean and organize establishment with staff for next day operations

Childrens Miracle Network Fundraising
Habitat for Humanity
Make-A-Wish Foundation
39
Nichole Marie Wright

PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
Member
Missouri Rural Health
Association
Member
Leadership St. Joseph
Steering Committee
St. Joseph, Missouri
EDUCATION
University of Northern Colorado, Greely, Colorado
Bachelor of Arts, Communications
May 2005
2009Present
Northwest Health Services, St. Joseph, Missouri
Director of Development & Planning
Member
United Way Unmet Needs
Committee
Graduate
Leadership Northwest
Missouri
Graduate
20072009
Accountable for all grants management, including grant writing, change in scope
requests, needs assessments, budget development, and direct contact
Develop and organize a community-based strategy around behavioral health,
pain management, and substance abuse
Lead planning process for application as a Patient Centered Medical Home for
Northwest Health, hospital clinics, and the local free clinic, receiving NCQA level
3 recognition for all primary care locations.
Assist local free clinic with acquisition and implementation of an electronic
medical record as well as access to the regional health information exchange
Process manager for a $20 million facility development project
Lead acquisition and development of a pediatric dental/medical and womens
health partnership
Manage $1 million development budget
Provide strategic and operational leadership for Community Access Network
Oversight of community strategy for quality and process improvement across
systems
Strategic leadership for implementation of health information technology and data
measurement initiative
Marketing/Communications Manager
20052007
Build marketing and outreach to service Northwest Healths 16 county service

area
Develop and track $1 million budget
Champion creation of marketing and outreach strategy, build website, increase
outreach opportunities by 25%, reconfigure existing staff roles and increase staff,
and increase earned media opportunities
Serve as primary advisor to CEO in promotion of Northwest Health Services
Stadium Management CompanyDenver Broncos, Denver, Colorado
Guest Relations Staffing

Primary advisor to Guest Services Coordinator for hiring and staffing 450 Guest
Relations team members for game day and special events.
Conduct Human Resources procedures for all new hires
Spearhead Guest Relations newsletter design and distribution
Create new employee handbooks
Review and edit 2007 Fan Guide for Denver Broncos

Lambda Pi Eta National Honor Fraternity
40
Whitney Ann Wright

EDUCATION
Expected May 2013
Bachelor of Science, Human Environmental Science
May 2008
February 2012 University of Missouri Hospital and Clinics & Missouri Psychiatric Center
Present
Rehabilitation Services, Columbia, Missouri
Supervisor
June 2009
February 2012
MarchJune
2009
July 2008
March 2009
March 2005
July 2008
Analyze and revise departmental operations, methods and procedures to ensure

safety and quality of services provided
Write department policies and procedures, advise staff on changes in policies,
procedures or work standards
Assist in preparation of budgets and monitoring of revenue and expenditures;
including creating reports utilizing multiple systems and providing updates
Approve purchase of equipment and budget expenditures
Monitor and resolve Patient Safety Net issues
Facilitate various department projects; improve facilities, enhance employee
education, and initiate therapy billing practices
Communicate with other departments to resolve operational problems
University Hospital and ClinicsRehabilitation Services, Columbia, Missouri
Organize and coordinate office operations for efficient work flow and productivity
Order supplies and equipment, including capital equipment with outside
vendors and University departments
Facilitate completion of payroll functions, personnel changes, personnel records
Interview, select, train, and evaluate support staff; assist hiring of professional staff
Monitor out-patient clinic operations to ensure effective services are provided and
recommend changes to improve coordination of care and productivity
Review and reconcile accounting reports, prepare vouchers for payment, and
respond to inquiries regarding invoices and payments
The Urology Center of Colorado, Denver, Colorado
Patient Registrar
Accurately evaluate and update patient data for 300 to 400 patients per day
Prepare education and marketing materials for patient outreach programs
Assist marketing manager in prep and set-up of in-services and public events
University Hospital and ClinicsGeneral Internal Medicine, Columbia, Missouri
Serve as administrator for eight committees; arrange meetings, gather necessary
materials, and record and distribute meeting minutes
Create brochures, multi-slide presentations and informational documents using
Microsoft Publisher and PowerPoint
University Physicians, Green Meadows Clinic, Columbia, Missouri
Patient Service Representative III

Prioritize evening clinic responsibilities and train evening patient service
representatives
Update patient insurance and demographic information
Collect, post, balance, and deposit co-payments
41
C h r i s t o p h e r B . W yat t
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2003 2007
Volunteer
Elks Boys and Girls League
(Big Brothers, Big Sisters)
Volunteer
Take Steps for
Crohns and Colitis
EDUCATION
Bachelor of Health Sciences, Nuclear Medicine Technology
Minor in Medical Health Physics
May 2007
August 2012
Present
Mary Washington Health CareMedical Imaging at Lees Hill (MILH),

Fredericksburg, Virginia
Manager/Director of Facility Operations
Volunteer
Health Care
November
2007August
2012
November
2001August
2012
June
November 2007
Oversee 72 direct reports

Responsible for seven departments: CT, MRI, X-ray, Mammography, US,
Admitting, File Room; free-standing Emergency Room connected
Develop budget projections, manage volumes and financial statements
Help implement new IT processes
Des Peres Hospital (Tenet Health Care,) Des Peres, Missouri
Certified Nuclear Medicine Technologist

Interim Director, Nuclear Medicine Department
Two years lead/interim director
One year student facilitator
Direct Process Improvement Initiatives to improve physician and patient
satisfaction, 41 FTE positions
Knowledgeable on regulatory compliance, working with Nuclear Regulation
Committee (NRC), Occupational Safety and Health Administration (OSHA), and
Joint Commission (HCAHO) certification criteria
Adept with full range of Nuclear Medicine Procedures
Work with P.E.T. imaging and successfully perform procedures as described by
the Society of Nuclear Medicine
Manage financial budget, patient volume, employee hours, daily operations
Monitor all Radiology Department dosimetry badges for radiation exposure levels
Educate employees and students to limit radiation exposure
DePaul Hospital, SSM Health Care, St. Louis, MO
Certified Nuclear Medicine Technologist

PRN for emergent patients
North Callaway R-1 Public Schools, Kingdom City, Missouri
Junior High School Science Teacher

Directly manage 120 students
Develop innovative methods to convey ideas and maximize all students potential
Work directly with administration to develop new methods of teaching
Cultivate skills in working with difficult individuals and developing specific
solutions to problems

Executive Board, School of Health Professions Student Council, University
of Missouri
Assistant Wrestling Coach, Pattonville School District
42
S e j i n J i n n y Ye h
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2011-Present
Student Associate
American College of
Member
Asian Student Association
(ASA)
EDUCATION
Expected May 2013
Western Carolina University, Cullowhee, North Carolina
Bachelor of Science in Health Information Administration
Cum Laude
May 2010
MayAugust
2012
Member
International Friends
April 2010
Family Health Center, Columbia, Missouri
Perform Patient Flow Time study project to reduce patient waiting time
Develop worksite wellness program
Recommend new policies and improvements
Good Samaritan Clinic, Sylva, North Carolina
Intern
April 2010
Collect diabetic information and enter in Excel

Enter patients date of birth and A1C data in spreadsheets
Calculate statistical information and report results
Harris Regional Hospital, Sylva, North Carolina
Intern
May
August 2009
Payroll audit/Quality assurance analysis

Root Cause Analysis data collection
Floor plan and workflow (Assist prepping, indexing, and scanning)
Business Office Assistant

Research local hotel business information and enter data in Excel
Research newspaper companies in North Carolina counties
Arrange local casino statistical information and create spreadsheets in Excel
June
December 2009 Campus Greenhouse Assistant
Care for campus garden; dig and cut weeds, water trees, shrubs, and flowers
Plant bulbs, seeds and cuttings; transplanted seedlings and rooted cuttings
2009
University Bookstore Runner

Issue and receive books
Stock books to proper place
Cleaning

20072010
20052006
Kendal King Scholarship

Deans List
43
MASTER OF SCIENCE IN HEALTH INFORMATICS PROGRAM

The University of Missouri, home to the worlds first computerized clinical laboratory system, has been a leader in
health informatics research since the 1960s. The University began offering training in health informatics in the 1970s and
counts among its alumni some of the leading figures in the field. The residential Master of Science in Health Informatics
Program is located in the Department of Health Management and Informatics, School of Medicine, which is recognized
for its excellence in research and national standing as a leader in primary care.
Career Opportunities: The residential health informatics program focuses on understanding, designing, and
developing information technologies to transform and integrate health systems. The Program prepares students to meet
critical and complex challenges in applying information technology within the health industry and to pursue careers in a
wide range of health care organizations and related settings, such as academic medical centers, group practices,
pharmaceutical firms, health insurance companies, research labs, and governmental agencies. The Program also develops
students research interests in health informatics and encourages those with excellent academic performance to pursue
the PhD degree.
Program Highlights: Course work combines classes in computer science, health informatics, and health management.
The core health informatics curriculum includes courses in health information systems; information storage, retrieval
and management; decision support; and research methods and outcomes analysis. Special areas of concentration include
electronic health-care records, information systems for managing health, and bioinformatics.
Individuals with three or more years of professional experience and a focus on applied health informatics are
encouraged to apply to the Executive HI Program.
Doctoral Study, Dual Degree, and Graduate Certificates: Students seeking a masters degree in health
informatics at MU may expand their studies to obtain the following:
PhD in Informatics (in Health Informatics emphasis area) offered through MU Informatics Institute
Master of Health Administration (MHA)
Graduate Certificate in European Union Studies
Ernst & Young Scholarships: The consulting firm of Ernst & Young has recognized the need to prepare executive
leaders who can bring knowledge of advanced information technology to strategic and operational decision making in
integrated health systems. In response to this need, Ernst & Young has created scholarships for students in the Master
of Science in Health Informatics Program. Ernst & Young Scholarships will be presented to outstanding applicants each
year.
For more information, contact:
Veronica Kramer, M.P.A.
Coordinator of Student Recruitment & Admissions
(573) 884-0698
kramerv@health.missouri.edu
44
Master of Science in Health Informatics Curriculum

(Residential Program)
The Health Informatics (HI) core curriculum integrates fundamental informatics and management concepts
and applies them to the health care environment.
Foundation Courses: HI candidates must complete or waive one foundation course:
Algorithm Design/Programming I (CS 1050 or equivalent)
An additional six hours of foundation courses are highly recommended:
Algorithm Design/Programming II (CS 2050 or equivalent)
Database management systems I (CS 4380/7380 or equivalent)
Full-time students who are admitted to the program without the required foundation course will be
required to enroll in 12 hours in their first semester in order to complete the program in two academic
years. Since foundation courses are necessary preparation/prerequisites for required HSM courses, the
faculty may require special pre-assessment of preparation levels of those students who have completed
analogous foundation coursework prior to enrollment in the program. An individual who waives all
foundation courses can complete the HI degree as follows:
MS(HI) Plan of Study (36 credits)

Introduction
(3 credits)
HMI/Info Inst 7430 - Introduction to Health Informatics
Core
(18 credits)
HMI 8435 - Information Security, Policy, & Evaluation

HMI 8437 - Data Warehousing and Data/Text Mining for Health Care
HMI 8441 - Theory and Application of Controlled Terminologies
(Biomedical and Health Ontologies and Applications)
HMI 8571 - Decision Support in Health Care Systems
HMI 8573 - Decision Making for Health Care Organizations
HMI 8870 - Knowledge Representation in Biology and Medicine
Concentration
(Elect at least two)
(6 credits)
HMI 8478 - Knowledge Management in Health Care

HMI 8610 - Consumer Informatics
HMI 8443 - Enterprise Information Architecture
Research
(9 credits)
STAT 7020 - Statistical Methods in the Health Sciences

STAT 7510 - Applied Statistical Models I or
STAT 7150 - Applied Categorical Data Analysis
HMI 8450 - Methods of Health Services Research**
HMI 8090 - Thesis research in Health Management and Informatics (3)**
**With approval of advisor students may elect 6 credits of HMI 8450 Methods of
Health Services Research instead of 3 credits of HMI 8450 AND 3 credits of 8090
Thesis Research in HMI.
45
Executive Master of Science in Health Informatics

The Executive Health Informatics Program addresses the growing demand for health care information technology leaders with
high-quality technical and management training. The Program is designed for self-motivated professionals working in the
healthcare and information technology fields, and provides them an increased understanding of the transforming potential and
complexity of advanced information technology applied to healthcare organizations. The curriculum provides an applied
orientation, drawing on the best evidence to develop an in-depth understanding of how health organizations and systems are
structured and function, and how information technology can be applied to improve the integration, quality, and safety of clinical
services as well as the efficiency and overall business function. Graduates will be prepared to design, develop, implement, manage,
and evaluate information technologies to improve systems at operational as well as enterprise levels.
The program targets practicing information services professionals who seek formal training in health informatics or credentials for
advancement. The program also serves individuals who want to make a career move into the informatics field, whether from a
health care background or a technical background. Graduates will be prepared to design, develop, implement, and evaluate
information technologies to improve systems at operational as well as enterprise levels. The program begins a new cohort each
Spring Semester.
Program Design - The Distance Learning Edge
Just as information technology is revolutionizing health care delivery, it is opening new doors in higher education as well. As a
national leader in both health informatics and distance education, the University of Missouri is uniquely prepared to apply the
benefits of new technology not only to its curriculum, but also in the teaching process itself. The program's innovative structure
combines three on-campus weekend sessions per semester, starting each January, with online course work and independent
study to form a comprehensive educational experience. This format enables working professionals to maintain full-time
employment while completing the two-year course of study.
Curriculum by Semester
Spring Semester 1
Design of Health and Human Service Systems
Spring Semester 2
Information Security and Policy
Theory & Application of Controlled Terminologies
Summer Semester 1
(no on-campus sessions)
Methods of Health Services Research (Part I)
Enterprise Information Architecture
Summer Semester 2
(no on-campus sessions)
Methods of Health Services Research (Part II)
Fall Semester 1
Health Economics
Fall Semester 2
Knowledge Management in Health Care
Data Warehousing and Data/Text Mining
Graduation in December
For further program information please call: 1-800-877-4764
Visit us online at www.hmi.missouri.edu
Or email HMI-Admissions@health.missouri.edu
46
HEALTH INFORMATICS GRADUATES
E r i c L . Ava n t
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
Committee member
Jazz Forward Initiative, Inc.,

facilitators, Capital Jazzfest
EDUCATION
Expected May 2013
Columbia College, Columbia, Missouri
Bachelor of Arts, Business Administration
Summa cum Laude
2008
July 2009 Present
Missouri Department of Elementary and Secondary Education,

Intermediate Clerk,
File correspondence, receipts, and other records
Locate and retrieve office-specific information upon request
Initiate educators certification process by properly routing incoming
documentation
Route outgoing documentation to clients
August 2003
Present
January 2003
Present
Form and Funktion (Four member band), Jefferson City, Missouri
Manager
See and secure venues for band performances
Negotiate and create performance contracts with clients
Coordinate and direct rehearsals with band members
Act as band spokesman both on and off stage
Perform with band onstage
Eric Avant and Jazz du Jour (3-10 member band), Jefferson City, Missouri
Leader/Manager
Seek and secure venues for band

Hire and manage staff (musicians and sound production)
Facilitate all financial transactions
Organize and establish rehearsal schedules
Lead and direct performances
Perform with group onstage
March 2003
Niche Productions
November 2010 Vocal Talent/Associate Producer,
Provide narration and announcements for various productions including the PBS
television program, The Tying Bench
Assist with assorted production duties including scouting locations and logistical
planning of equipment usage and placement for the television program
Mid-Mo Music
Seek and secure funding and support for the PBS program, The Pet
Connection

Sigma Beta Delta, International Business, Management, and Administration
honor society
47
Adam Bouras
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2011Present
Research Chair
MedZou Community
Health Clinic
Columbia, Missouri
Ad hoc reviewer
Operational Research:
An International Journal
EDUCATION
Expected May 2013
University of Connecticut, Storrs, Connecticut
Master of Science in Economics
2009
M.A.I.Ch, Paris, France
Master of Science in Economics and Management
2006
University Mohamed V, Rabat, Morocco
Bachelor of Science in Economics/Econometrics
2002
Fall 2010
Present
May
August 2011
20092010
Center for Health Care Quality, University of Missouri, Columbia, Missouri ,
Research Assistant
Investigate economic impact of expanding Medicaid coverage to uninsured
population in Missouri, under supervision of Dr. Lanis Hicks (current)
Coordinate implementation of Time Driven Activity-based Costing with Green
Meadows Family Medicine, under supervision of Dr. Leung
Assisted Dr. Hicks to formulate strategic plan for Missouri Health Information
Technology Assistance Center
Conducted website content analysis to investigate the internet marketing potential
of Regional Extension Centers under supervision of Dr. Hicks
Participate in analyzing Visiting Consultant Clinicians location choice
Participate in writing book chapter titled: International Physician Practice:
Historical and Cross-Cultural Perspectives on Group Practice Management
under supervision of Dr. Grant Savage
Yale New Haven Health System, Bridgeport, Connecticut
Worked closely with North East Medical Group (NEMG) to perform productivity
analysis for newly acquired physician practices
Conducted literature review on developing mission, and vision for healthcare
organizations as requested by Dr. Robert Nordgren (CEO of NEMG)
Participated in group meeting for implementing the electronic medical record for
NEMGs physician practices
Institute for Entrepreneurship & Business Development, Lincoln University,
Collected data and analyzed production efficiency of firms in the U.S. health
services industry
Conducted literature reviews related to financial and economic constraints facing
firms in the U.S health and services industry

June 2012
May 2009
Fall 2007
Travel Research Grant, University of Missouri, Department of Health Management

and Informatics
Travel Research Grant, University of Connecticut,
Del Favero Agricultural Economics Scholarship, University of Connecticut
48
L e s l i e T. B r i g g s
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
April 2008August 2009
CPR Instructor
American Heart
Association
October 2008
Participant
Medical Mission Trip
Won by One to Jamaica
2007Present
Member
Of Forensic Nurses
EDUCATION
Expected May 2013
Bachelor of Arts, Interdisciplinary Studies
December 2001
Lincoln University, Jefferson City, Missouri
Associate of Applied Science, Nursing
December 2005
August 2010
Present
July 2010
Present
January 2006
Present
Course Coordinator Sexual Assault Nurse Examiner Course

Trauma Nurse Course Instructor
Registered NurseEmergency Department

Care for a wide variety of patients at a Level 1 Trauma center
Assess patients and prioritize care, document assessments
Manage multiple critically ill patients
Provide information and support to patients and families regarding condition and
care plan
2006Present
Member
Emergency Nurses
Association
Sexual Assault Nurse Examiner
June 2003November
2006
Volunteer EMT,
Firefighter
Boone County Fire
Protection District
January 2002
January 2006
August 2001
January 2002
August 2000
August 2001
Collect and document forensic evidence from patients after sexual assault,
Offer emotional support and resources to patient.
Work in collaboration with local law enforcement, advocacy centers, and testify in
court regarding documented findings
Unit Clerk, Emergency Department

Answer incoming telephone calls efficiently and courteously; relay messages and
calls to appropriate personnel
Transcribe physician orders, process requisitions for diagnostic studies, and notify
nurse of new orders
Emergency Medical Technician/Patient Care TechnicianEmergency Department

Assist staff nurses with initial assessment of patients, take patient vital signs
Assist and train patients in proper use of splints, braces, and crutches
Assist nurses in traumas and codes
Customer Service RepresentativeEmergency Department

Register patients, obtain and process patients medical insurance, and verify
patient billing information

Phoenix Award Recipient, Boone County Fire Protection District
University Sexual Assault Response Team, 2006 to present
University Hospital Ethics Committee, March 2008 to present
University Hospital Shared Governance Unit Council, Chairman 2007 to 2011
University Hospital Shared Governance Division Council, Chairman 2007 to 2011
University Hospital Shared Governance Global Council, 2007 to 2011
49
Russell Ralph Brown, CCP

PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2008
Member
Blood Banks (AABB)
2007Present
Member
EDUCATION
Rush University, Chicago, Illinois
Bachelor of Science, Perfusion Technology
1997, Cum Laude
2012Present
Clinical Analyst II
Member of Clinical Informatics for implementation of ED information system for
Society for Advancement

of Blood Management
(SABM)
2002Present
Member
Ohio Perfusion Society
2008Present
Illinois State Perfusion

Society
20102012
1996Present
Member
American Society of
Extracorporeal
Technology
19841992
Member
of Firefighters
ProMedica Health Systems seven hospitals; provide clinical IT support for

ProMedica
Assist with end-user design of EDIS requirements
Responsible for technical build of EDIS product; participate in workflow process
system software
HemoWorks LTD, Sylvania, Ohio
Partner & Clinical Specialist
19992000
Member
ProMedica Health System, Toledo, Ohio
20012010
Future health IT/health information exchange focusing on business intelligence

and predictive analytics/modeling for health care
Hemosolutions LTD, Port Clinton, Ohio
Adult Perfusionist, Firelands Regional Medical Center, 20102011
Adult Perfusionist, Southwest General Health Center, 2010-2011
Adult Perfusionist, University of Toledo Medical, 2011
Provide contract perfusion services in multiple major cardiovascular ORs
help other medical disciplines with blood management and tissue engineering
Focused on excellence in service and QI/QC, FRMC Transfusion Committee
Collect, format, and associate data from small business to better understand
business personnel costs (time/labor) of delivering services and value of services to
the institution
Prepare data for review of cost-effective analysis and efficacy of individualized
treatment of anti-platelet therapy and platelet mapping service
Circulatory Assist Services, Incorporated, Toledo, Ohio
St. Vincent Mercy Medical Center, Toledo, Ohio
St. Lukes Hospital, Maumee, Ohio

19972000
Provide cardiac perfusion services in major cardiovascular operating room (OR)

Support and coordinate pediatric case load with OR staff and anesthesia teams
Set up new pediatric perfusion program for Mercy Childrens Hospital
Manage all equipment & inventory purchases for pediatric perfusion.
Manage pediatric database of clinical information
Establish new business service (monitoring brain saturation) in pediatric tilt table
laboratory
Collect, format, and associate clinical cerebral monitoring data to STS database
RUSH-Presbyterian-St. Lukes Medical Center, Chicago, Illinois
Rush North Shore Medical Center, Skokie, Illinois (Rush Affiliate)
Cook County Hospital, Chicago, Illinois (Rush Affiliate)

50
Jacqueline r. Burczyk
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
Member
Parish
2000 to present
Member
United Way Toqueville
2000-2008
Catechist
Board Member and

Treasurer
KCFC Soccer Club
Participant
The Childrens TLC
Ground Hog Run
EDUCATION
Marquette University, Milwaukee, WI
Bachelor of Science, Accounting
1984
March 2012
Present
Operations Leader Ambulatory Revenue Cycle
Relationship contact for physicians, monitoring cash flow and publishing monthly
key performance reports to providersmeasuring against industry best practices.
Manage 35 FTEs for billing, payment posting, & accounts receivable follow-up,
develop improved workflow/processes for 40+ clinics representing 80+ providers
Work with contracts, compliance, accounting, implementation teams, EDI and
EMR Consultants as relationship contact with physicians and practice managers.
Recommend physician EMR build changes for improved workflow through EMR
September 2010 Saint Lukes South Hospital, Overland Park, Kansas
March 2012
Senior Decision Support
Provide support to CEO, CFO, CNO, and management for costing
General Ledger upload for flexible budget, variance, and FTE analysis
Designed monthly profitability by national product line reports
Prepare annual Budget and assist with monthly closing
June 2007
Saint Lukes Health System, Kansas City, Missouri
September 2010 Patient Accounts ManagerGovernment Payers
Managed staff of 32-40 FTEs responsible for Medicare, Medicaid, and TriCare
Accounts Receivable
Significantly lowered Accounts Receivable Days to meet Bond rating goals
February 2003 Saint Lukes Health System, Kansas City, Missouri
June 2007
Reimbursement Manager
Prepared Hospital and Home Health cost reports
Calculated monthly Medicare contractual allowances for Critical Access Hospitals
Update SLHS and CAH Chargemaster to comply with billing regulations
CAH Chargemaster review to improve profitability
Review CAH cost reports; PPS and CAH Medicare and Medicaid audits
Arranged forgiveness of over $1,000,000 of penalties, exercising CMS knowledge
and creativity in the absence of regulatory options
51
Jon Corley
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2012-Present
Student Member
Health Information
Management Systems
Society
2012-Present
Member
Health Management &
Student Association
(HMIGSA)
EDUCATION
Expected May 2013
Computer Information Systems
May 2011
August 2012
Present
May
August 2012
May 2006
Present

Develop, design, and build database to better track providers for the HIT
Assistance Center
Participate in project to harmonize data transactions among statewide Level I
Trauma Centers for reporting and tracking purposes
Freeman Health System, Joplin, Missouri
Freeman Health Academy Intern

Responsible for designing, building, and maintaining a longitudinal database to
track local high school students as they progress through health-care related
camps at the hospital, and the impact of the camps on their future career choices.
ESS Agency, New York, New York
Project Coordinator
Assist with day-to-day activities including various online engagements, online video
game activities and tournaments as well as content marketing and social media
management.
Responsible for video game league and event development, event management,
internet streaming solutions, & Gamer-centric content and packaging
Team 3D, LLC, Marina Del Ray, California
January 2005
November 2009 Website Administrator
Monitor and update web content for the premiere United States gaming
organization
Write and publish a bi-weekly column as well as pre and post-game commentary
and feature articles

Eagle Scout, Heart of America Council, Boy Scouts of America
52
Cara C. Courter Pilch

PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2010Present
Member, Standards
Task Group
National Council for
Prescription Drug Program
(NCPDP)
EDUCATION
Dallas Baptist University, Dallas, Texas
Bachelor of Applied Arts and ScienceBusiness Administration
1996
2009Present
Argus Health Systems, Kansas City, Missouri
Senior Regulatory Compliance Analyst
2007 2009
Establish meeting schedules, organize meeting agendas and content, assist with
presentation development, facilitate meetings, and conduct presentations of
regulatory updates
Review guidance issued by HHS/CMS
Monitor HIPAA-related changes (5.1 to D.0)
Subject matter expert in areas including Star Quality Ratings for Medicare Part D,
Medicare Part D Applications, Medicare Part D Marketing, and Medicare Part D
Fraud, Waste, and Abuse, as well as Compliance
Prepare for changes reflected by PPACA legislation passed March 23, 2010
Audit documentation and website updating for customer access
Project planning, establishing and managing timelines, tracking project status, and
producing documentation and communications
Coordinate and participate in customer forum webinars and conference calls to
provide education and training regarding new and updated regulations and
business practices.
Monitor and perform complex research, analysis, and interpretation of published
and proposed regulations to determine applicability to specific technical and
operational aspects of the company and its products and services
Prepare and manage oversight audits. Manage and maintain structure, review
scope and documentation request, determine audit requirements, and collect
documentation of policy and procedures. Manage subject matter experts and
business owners for audit events. Audit scopes include CMS, OIG, and clients.
Maintain policies and procedures for customer and regulatory agency audits. Alert
account teams and internal business groups to regulatory changes,
Provide support to internal business groups, account teams, and project teams,
performing research and responding to questions on routine compliance matters
Assemble, lead, and/or participate on regulatory compliance related project teams
Work with IT and SMEs to develop changes to Argus systems
Verify compliance issues with claims processing procedures
DST Systems, Kansas City, Missouri
Administrative Coordinator
20032007
Support for Executive Senior Vice President; manage meetings, travel,

communications, business needs
Coordinate reporting and personnel for 1,800 member organization, utilizing
high communications skills, organization, and professionalism
Essig Management, Liberty, Missouri
Administrative Director
Human Resources Director managing payroll, retirement, health care benefits,
FMLA, and other benefits associated with full and part time employees; maintain
personnel records, verify citizenship, age requirements, and work permits
Manage all aspects of marketing.
Monthly financial reporting to franchise corporation headquarters
53
Aaron Louis Hughes

PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
EDUCATION
Computer Information Systems
December 2008
August 2012Present
Website Administrator
Rock Hill Home Owners
Association
August 2010August 2012
Secretary,
Website Administrator
Rock Hill Home Owners
Association
August 2007
December 2008
July 2012
Present
Technology Architect
Develop architectures, frameworks, and strategies around new solutions
July 2009
July 2012
Technology Consultant
January
July 2009
May
August 2008
March 2007
May 2008
Velocity System Engineer
Vice-President, Director of
Website Development
University of Central
MissouriAssociation of
Information Technology
Professionals
Project Implementation / Consulting Services

Technical Project Management
Unix System Administration (HP-US, AIX, Linux)
High Availability Implementation (HACMP, Serviceguard, RHCS)
Technical Application Support
Velocity Technical Intern

Business Process Improvement
GE Transportation Global Signaling, Grain Valley, MO
Information Management Intern
Application project management, structure, and design

August
Supply Chain Analyst Intern
December 2008 Database design and management
February
LEAN Manufacturing / Six Sigma / Inventory reduction
March 2007

2011
2012
April 2008
20072008
2006
Cerner Night on the Town Award,

Cerner Corporation
Cerner Night on the Town Award,
Cerner Corporation
Boeing Achievement Award in Database Design,
Association of Information Technology Professionals
Achievement Award,
Adrian and Margaret Harmon College of Business Administration
GE Lean Action Workout Award,
General Electric Corporation
54
N at h a e l f H y p p o l i t e , M . D .
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
Societe Haitienne de
Medecine Familiale
(SHAMEF)
EDUCATION
Expected May 2013
Hopitale Universitaire Justinien, Cap-Hatien, Haiti
Programme de Medicine Familiale
Certificate of Specialization in Family Practice
July 2006
Member,
Comite National dAppui
au Systeme dInformation
Sanitaire (CONAISIS)
(National task force
committee to support the
Health Information System)
March September 2003
Physician (volunteer)
Faculte de Medicine de lUniversite dEtat dHaiti, Port-au-Prince, Haiti

Doctor of Medicine
2004
August 2007
August 2011
International Training and Education Center for Health (I-TECH)

Port-au-Prince, Haiti
Clinical Mentor
Albert Schweitzer Hospital

HIV Clinic
Deschappelles, Haiti
Provide health care to HIV/AIDS patients

Train and supervise health care providers
Monitor and evaluate health care services in 11 health care facilities nationwide
in Haiti
November 2002
September 2003
Leader, National Positive Prevention Program:

Work with National committee to create achievable goals and objectives
of NPPP
Conduct such activities as curriculum development and training to develop
and expand NPPP
Successfully developed several electronic medical records forms
I-TECH Haiti e-learning division manager
Facilitated weekly e-learning sessions for more than 100 local health care
providers
Facilitated e-learning sessions about leadership and management for local health
administrators
Albert Schweitzer Hospital HIV Clinic, Deschappelles, Haiti
Physician in Social Service

Dispensire dumarsais
Estime
Verrettes, Haiti
September
2005July 2007 HIV Clinic Medical Director
Provide health care, participated in HIV program monitoring and evaluation,
medical human resources management
Created database to manage HIV clinic providing care to 300 patients
December
Hopital Universitaire Justinien, Cap-Haitien, Haiti
2003July 2006 Trainer
Trained 10 family Practice residents in Microsoft Office
Provided primary health care to the local community

20112013
Fulbright Scholarship Award
55
Anthony B. Omosule
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2012 - Present
Student Member
Health Information Management Systems Society
(HIMSS)
Program Assistant
HIMSS 12 Conference, Las
Vegas, Nevada 2012
2012 - Present
EDUCATION
Expected May 2013
University of Ilorin, Ilorin, Nigeria
Bachelor of Science, Computer Science
August 2007
Oracle Database10g
Administrator Certified Professional
2009
Oracle Database
SQL Certified Expert
2009
Volunteer
HIMSS Life Science Data
Management Task Force
2009
August 2011
Present
Certified Professional
Oracle Database10gAdministrator
2009
Certified Expert
Oracle Database - SQL
Department of Health Management and Informatics, University of Missouri

Columbia, Missouri
May
August 2012
Work on database-driven web application for statistical computing using

XHTML, JavaScript, MySQL, PHP, and R
Create online catalogue containing reference information for a thousand books
used in the Bio-Statistics Research and Design Unit library
Phelps County Regional Medical Center, Planning and Decision Support Unit
Rolla, Missouri
August 2009
April 2011
March 2008
February 2009
Analyze statistical data for the Emergency Department to reduce patient wait time,
measure employee performance, and assist with planning and allocation of
resources
Work with a team to conduct a Community Health Needs Assessment for Phelps
County and neighboring counties
Fairview Pathology and Funerary Services Ltd., Akure , Nigeria
Manager
Introduce electronic database storage system and improve administrative
procedures
Supervise daily activities, including staff scheduling, ensuring legal compliance,
and equipment maintenance
Benin Owena River Basin Development Authority, Benin City, Nigeria
Planning Officer
Worked with the Budget Department to analyze statistical data used for planning
and allocation of resources
Oversaw upgrade of the office paper record-keeping system to electronic format
56
P r ava l l i k a R a m e n i n i
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
EDUCATION
Expected May 2013
The Tamilnadu Dr. MGR Medical University, Chennai, India
Bachelor of Pharmacy
May 2008
August 2012
Present
June
August 2012
University of Missouri - Kansas City School of Pharmacy at MU
Graduate Teaching Assistant

Assist professor in Kansas City with classroom activities that are occurring in the
classroom in Columbia
Organize, distribute, and collect classroom materials
Facilitate/proctor classroom activities such as quizzes, active learning assignments,
and facilitate questions for instructor in UMKC classroom
With faculty, proctor exams during class and during finals week
Proctor computer-based exams for online courses
University Health System Consortium
Chicago, Illinois
Intern, Comparative Data and Informatics (CDI)

Gained familiarity with capabilities of UHC clinical Database/Resource Manager
Generate reports using CDB/RM tool and further perform data analysis by
drilling down into the reports to obtain patterns for various projects
Report writing to convey observations from the data analysis clearly and succinctly
Develop case study with University of Utah Health Center for UHC case study
series
Present findings and observations from projects to UHC CDI team
Arun Kidney Centre, India
October 2008
December 2009 Junior Pharmacist
Dispense prescription medications in an outpatient pharmacy setting
Evaluate prescriptions for potential errors
Patient counseling to use medications safely and effectively
Educate clinicians about the role of EMR and CPOE systems in health care
57
Alexandria Scherff
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
2011-Present
Student Associate
American College of
Member
Alpha Phi Omega
National Service Fraternity
EDUCATION
Expected May 2013
Bachelor of Health Sciences
July 2011
Summer 2012
Partners Healthcare, Boston Massachusetts
Information Systems Intern
May 2010
Present
August 2007
May 2011
Modify and create order templates for the order entry system
Create test scripts for a new pain care order template
Create catalogue of pharmacy rules for the order entry system
Attend meetings with hospital business owners; observe planning and reviewing of
current projects
Create pivot tables, in Excel, based on template usage information
The Outsource Group, Columbia, Missouri
Recovery Specialist (part time)

Make daily calls to debtors abiding by FDCPA and HIPPA guidelines
Perform account audits to keep personal inventory up to date
Work with partner to meet a collection fee goal every month
Develop understanding of insurance and Medicaid/Medicare billing process
Further develop customer service skills
Gaines/Oldham Black Culture Center, University of Missouri, Columbia, Missouri
Student Programming Chair

Plan educational and social events revolving around black culture for students on
campus
Answer phones and run errands across campus
Distribute work among program committee to achieve maximum productivity
Project Manager for Womens History Week in 2010 and 2011
Contact book and set up contracts for guest performers or lecturers
58
Zalak Shah
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
EDUCATION
Expected May 2013
Padmashree Dr. D. Y. Patil University , Mumbai, India
Bachelor of Technology in Bioinformatics
May 2011
August 2012
Present
May
August 2012
Missouri Telehealth Network, University of Missouri, Columbia, Missouri

Continuously improve expertise in telehealth technologies
Train clinical staff on telehealth use specific to clinical operations
Analyze reports and clinic workflows to assist in making recommendations to
enhance telehealth operations
Conduct/assist in telehealth-related research projects
Missouri Telehealth Network, University of Missouri, Columbia, Missouri
Telehealth Coordinator Intern

Learn and understand the various components, stakeholders, and health systems
served by MTN
Learn and operate telehealth technologies
Train clinical staff in use of telehealth technologies specific to their clinical
operations
Analyze reports and clinic workflows to assist in making recommendations to
enhance telehealth operations

Vice President, Cultural Association of India, University of Missouri
Member, Wockhardt-Harvard Medical International HIV/AIDS Education and
Research Foundation (WHARF) NGO
organized various awareness programmes in youth oriented centres
took part in Mumbai Marathon on behalf of WHARF Youth
59
J a c o b Pa u l S i m o n s
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
EDUCATION
Graduate Certificate Public Health
December 2009
Bachelor of Science, Human Environmental Sciences
Nutrition and Fitness
December 2007
December
2011Present
University of Missouri Hospital and Clinics, Pharmacy Services

Columbia, Missouri
Business Technology Analyst

Play active role in pharmacy projects including a formulary combine, pharmacy
automation, and implementation of 340B compliance software
Assist in maintenance of system-wide pharmacy product/order catalog
Liaison for pharmacy department with other hospital departments
Data mining/analysis for quality improvement, patient safety, and financial
decision making
Assist in solving scanning and order entry problems in hospital locations dealing
with direct patient care
January 2009 University of Missouri Hospital and Clinics, University Pharmacy,
November 2011 Columbia, Missouri
Pharmacy Tech II
March 2008
January 2009
Daily technician scheduling

Assist with inventory and ordering
Assist patients with over the counter items, prescription issues, etc.
Communicate with insurance companies to resolve prescription coverage issues
Responsible for University Pharmacy delivery service and mail delivery
Boone Hospital CenterWellaware, Columbia, Missouri
Fitness Instructor
Collect and analyze facility statistics
Communicate correct use of exercise equipment to limited-ability patients
Health Fairsassist companies in improving employee health and safety
Personal training; provide exercise guidance and suggest healthy lifestyle choices
Capital Region HealthPlex-Fitness Center, Jefferson City, Missouri
August
November 2007 Intern
Assisted Fitness for post stroke, cognitively challenged, chronic low back patients
Health FairsTour of Missouri, Missouri Conservation Health Fair

University Hospital Medication Management Committee
Womens and Childrens Hospital Medication Management Committee
Nuts and Bolts Committee
Medication Error Reduction Team (MERT)
HIMSS 7 Project Team - Pharmacy
60
S v e t l a n a Tay l o r
PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITIES
August 2009May 2011
Member
Student Medical Society
Cape Girardeau, Missouri
JuneAugust 2009
Red Coat Volunteer

Dyersburg Regional Medical
Center
Dyersburg, Tennessee
EDUCATION
Expected May 2013
Southeast Missouri State University, Cape Girardeau, Missouri
Bachelor of Science in Biomedical Sciences
Minor in Chemistry
May 2011
May
August 2012
August 2009August 2010
Volunteer
Southeast Hospital
Emergency Room
September
2011Present
August 2007May 2008
August 2009
May 2011
Member
August 2007May 2008
Member
AugustDecember 2007
Member
Intern
Participate in processes of managing new and upcoming projects in a corporate
environment to achieve a common goal
Assist project manger with Project Crimson. Experienced Go Live at an SSM
Hospital
B&B Bagel Company, Columbia, Missouri
Team Member
Greet customers, take orders, operate cash register
Prepare food according to customer order
Facilities Management, Southeast Missouri State University,
Student Worker
Circle K, Cape Girardeau,

Missouri
Student Activities Council,

Southeast Missouri State
University
SSM Health System and SSM Integrated Health Technologies, St. Louis, Missouri
August 2008
May 2011
June 2008
May 2011
Enter work orders and time sheets for Facilites Management staff, using TMA
Banner system; verify correct time and staff information
Answer phone calls, file work orders and vender invoices for campus
improvement projects
Southeast Missouri State University, Cape Girardeau, Missouri
Student Alumni Caller and Student Worker

Effectively communicate with alumni to raise scholarship funds
Data entry and basic clerical duties
Southeast Hospital and Womens Clinic, Cape Girardeau, Missouri
Student Intern
Assist medical staff with patient charts
Conduct proper sterilization technique for patient rooms.
Choral Union, Cape

Girardeau, Missouri

August 2012
Present
August 2009
May 2011
Co-Social Chair, Health Management & Informatics Graduate Student Association

President, Beta Beta Beta Biological Honor Society, Southeast Missouri State
University, Cape Girardeau, Missouri
Deans List, Southeast Missouri State University, Cape Girardeau, Missouri
University Scholarship, Cape Girardeau, Missouri
Regional Achievement Award
61
Nichole Marie Wright

PROFESSIONAL
AFFILIATIONS
AND SERVICE
ACTIVITES
Member
Missouri Rural Health
Association
Member
Steering Committee
EDUCATION
University of Northern Colorado, Greely, Colorado
Bachelor of Arts, Communications
May 2005
2009Present
Director of Development & Planning
Member
United Way Unmet Needs
Committee
Graduate
Leadership Northwest
Missouri
Graduate
20072009
Accountable for all grants management, including grant writing, change in scope
requests, needs assessments, budget development, and direct contact
Develop and organize a community-based strategy around behavioral health,
pain management, and substance abuse
Lead planning process for application as a Patient Centered Medical Home for
Northwest Health, hospital clinics, and the local free clinic, receiving NCQA level
3 recognition for all primary care locations.
Assist local free clinic with acquisition and implementation of an electronic
medical record as well as access to the regional health information exchange
Process manager for a $20 million facility development project
Lead acquisition and development of a pediatric dental/medical and womens
health partnership
Manage $1 million development budget
Provide strategic and operational leadership for Community Access Network
Oversight of community strategy for quality and process improvement across
systems
Strategic leadership for implementation of health information technology and data
measurement initiative
Marketing/Communications Manager
20052007
Build marketing and outreach to service Northwest Healths 16 county service

area
Develop and track $1 million budget
Champion creation of marketing and outreach strategy, build website, increase
outreach opportunities by 25%, reconfigure existing staff roles and increase staff,
increase earned media opportunities
Serve as primary advisor to CEO in promotion of Northwest Health Services
Stadium Management CompanyDenver Broncos, Denver, Colorado
Guest Relations Staffing

Primary advisor to Guest Services Coordinator for hiring and staffing 450 Guest
Relations team members for game day and special events.
Conduct Human Resources procedures for all new hires
Spearhead Guest Relations newsletter design and distribution
Create new employee handbooks
Review and edit 2007 Fan guide for Denver Broncos

Lambda Pi Eta National Honor Fraternity
62
GRADUATE CERTIFICATES
The Graduate Certificate in Health Informatics, offered by the Department of Health Management and Informatics,
provides learners with the skills necessary to participate in the selection, use, and evaluation of information technology
applications throughout the health services industry. The certificate program is designed for physicians, nurses, managers,
information system designers, consultants, and others committed to the application of information technology for
improving the quality, safety, and efficiency of health services.
The Graduate Certificate in Health Informatics is taught through an online distance-learning format that incorporates oncampus weekend meetings and requires completion of four courses (totaling 12 graduate credit hours):
HMI 7430: Introduction to Health Informatics

HMI 8435: Information Security and Policy in Health Care
HMI 8443: Enterprise Information Architecture in Health Care
HMI 8571: Decision Support Systems for Health Care
The Graduate Certificate in Health Informatics welcomes learners who currently work in health services organizations as
well as University of Missouri graduate students and others who are interested in evaluating, implementing, using, and
managing health information technology. The graduate certificate can also be a stepping stone to Masters or PhD studies
in Health Informatics at the University of Missouri.

The Department of Health Management and Informatics in partnership with the MU Center for Health Ethics offers an
online Certificate in Health Ethics that requires completion of four graduate courses:
HMI 7564: Health Ethics Theory

HMI 7566: Health Informatics Ethics
HMI 7567: Health Organizational Ethics
HMI 8565: Healthcare Ethics
The Certificate program is ideal for working professionals such as physicians, nurses, healthcare administrators, those
serving on hospital ethics committees or considering such health ethics issues in their daily employment, and students in
the health professions. The Certificate program will help the learner develop an understanding of the ethical issues related
to health and healthcare and will foster skill in analyzing and resolving ethical problems and conflicts in the healthcare
environment. Because courses are entirely online, students may continue fulltime employment while studying for the
certificate.
63
2012 INTERNSHIP PRECEPTORS

Preceptors are executives and senior managers in the health care industry who supervise the summer internships for health management and informatics students, and are personally involved as instructor, coordinator, and role model. Such participation by
alumni and other professional colleagues is invaluable to the quality of education afforded our students.
DONALD BABB
CEO
Citizens Memorial Hospital
Bolivar, MO
JEANNETTE JACKSON-THOMPSON
Director, Missouri Cancer Registry
Columbia, MO
ROBERT NORDGREN
CEO, Northeast Medical Group
Yale-New Haven Health System
Hartford, CT
ANDY BECKER
Senior Business Analyst
ExpressScripts
St. Louis, MO
KATHY JOSLIN
Senior Vice President
Human Resources and Marketing
Bethesda Health
St. Louis, MO
DAVID J. PARKER
Senior Director, Professional Services
ROGER D. HIGGINBOTHAM
Director, Support Services
University HealthSystem Consortium
Columbia, MO
PATRICIA BOMAN
Director of Perioperative Services
Freeman Health Care
Joplin, MO
GREG KHARABADZE
Department Director
Digestive Disease Institute
Cleveland Clinic
Cleveland, OH
SARAH PARKER
Program Manager for Clinical Adoption
Cerner Corporation
Kansas City, MO
STEPHANIE BROWNING
Director
Boone County Health Department
Columbia, MO
JON KIMMERLE, VP
TRACY OROURKE, CVP
Sisters of St. Mary
St. Louis, MO
JASON RYAN
Manager, Software Analyst Team
Partners Healthcare
Boston, MA
GLORIA CRULL
CEO
Family Health Center
Columbia, MO
JOE LEVALLEY, Sr. VP

DAVID SWIESKOWSKI, Sr. VP
Mercy Health
Des Moines, IA
SINAN SANVAR
Managing Director of MENA
Johns Hopkins Medicine International
Baltimore, MD
SHAUN CUSTARD
Practice Administrator
Texas Childrens Hospital
Dallas, TX
ROB LOSEMAN
Manager, Security, Telecommunications,
and Emergency Management
Boone Hospital Center
Columbia, MO
SUSAN SCHUH
Planning Manager,
Planning & Business Development
St. Louis Childrens Hospital
St. Louis, MO
JEANINE FINN
Principle Consultant
Data Integration & Reporting
University HealthSystem Consortium
Columbia, MO
MARC MAGILL
Deputy Medical Center Director
St. Louis VA Medical Center
St. Louis, MO
JULIE SMITH
Artworks Coordinator
Helsinn Birex Pharmaceuticals, Ltd.
Dublin, Ireland
SHANNON GRABBE
Quality Improvement Manager
Cerner Corporation
Kansas City, MO
MIKE MAKOSKY
CEO, Cibola General Hospital
Cibola, NM
MATT WENZEL
CEO, Hedrick Medical Center (St. Lukes)
Chillicothe, MO
ANNE HACKMAN
Coordinator, Nursing Outcomes
Columbia, MO
JEFF MCKUNE
Vice President
Phelps County Medical Center
Rolla, MO
MARSHA WILLIAMS
Project Manager
Signature Health Foundation
St. Louis, MO
AMANDA HEDGEPETH, AVP

CoxHealth
Springfield, MO
BART MILLSTED
CEO, Memorial Hospital
Carbondale, IL
SALLIE HOUSER-HANFELDER
Medical Center Director
Harry S. Truman Memorial VA Hospital
Columbia, MO
RACHEL MUTRUX
Director
Missouri Telehealth Network
Columbia, MO
64
HMI FACULTY
PATRICIA ALAFAIREET, MHA, PHD
DONALD A.F. NELSON, MD
Clinical Instructor
Director, Applied Health Informatics
Adjunct Professor
KENNETH D. BOPP, MA, PHD
YOUNGJU PAK, PHD
Adjunct Assistant Professor
Assistant Professor of Biostatistics
SUZANNE A. BOREN, MHA, PHD
GREGORY F. PETROSKI, PHD
Associate Professor
Director of Graduate Studies
Research Assistant Professor of Biostatistics
J. WADE DAVIS, PHD
WIN PHILLIPS, PHD
Associate Professor
Clinical Assistant Professor
DAVID A. FLEMING, MD
MIHAIL POPESCU, PHD
Professor of Clinical Medicine

Director, Center for Health Ethics
Assistant Professor
MIKE HARRIS, MS
CHERYL RATHERT, PHD
Adjunct Clinical Instructor
Assistant Professor
LANIS L. HICKS, PHD
SHARI RILEY, JD, MHA
Professor and Associate Chair
Adjunct Assistant Professor

HMI Department Administrator
JEANNETTE JACKSON-THOMPSON, PHD, MPH
GERALD M. SILL, JD
Research Associate Professor

Operations Director, Missouri Cancer Registry
Adjunct Professor
NARESH KHATRI, PHD
EDUARDO SIMOES, MD, MSC, MPH
Associate Professor
Chairman
Health Management & Informatics Alumni Distinguished Professor
MIN SOON KIM, PHD
RICHARD C. SOMMER, MS, LFACHE
Assistant Professor
Executive in Residence
RICKY LEUNG, PHD
DOUGLAS S. WAKEFIELD, PHD
Assistant professor
Professor
Director, Center for Health Care Quality
WILBERT E. MEYER, MA, FACHE
WILLIAM WELLS, PHD, MHA
Clinical Instructor
Director, HMI Group
Clinical Assistant Professor

Director, Health & Behavioral Risk Research Center
DAVID E. MOXLEY, MLS
ILLHOI YOO, PHD
Clinical Instructor
Associate Director, Executive Programs
Assistant Professor
65
Notice of Non-Discrimination
The University of Missouri does not discriminate on the basis of race, color, religion, national origin, ancestry, sex, age, disability,
sexual orientation, or status as a disabled veteran or veteran of the Vietnam Era. Any person having inquiries concerning the University of
Missouri-Columbias compliance with the regulations implementing Title VI of the Civil Rights Act of 1964, Title IX of the Education
Amendments of 1972, or Section 504 of the Rehabilitation Act of 1973, contact Human Resource Services, 130 Heinkel Building, Columbia, MO 65211, (573) 882-4256.
For ADA accommodations call (573) 882-4696 or TDD Relay 1-800-735-2466. To acquire this information in an alternative format, call (573)
882-8413. The University of Missouri-Columbia has an Access Office that provides support services to students with disabilities, and you can reach it
by calling (573) 882-4696 or TDD (573) 882-8054.

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University of Missouri

Department of Health Management and Informatics

Master of Health Administration (MHA)

Executive Master of Health Administration (MHA)

Master of Science in Health Informatics (MS)

Executive Master of Science in Health Informatics (MS)

Graduate Certificate in Health Informatics

Graduate Certificate in Health Ethics

Master of Health Administration Program

Health Administration Curriculum

Executive Master of Health Administration Program

Class of 20122013 Master of Health Administration Graduates Resumes

Master of Science in Health Informatics Program

Health Informatics Curriculum

Executive Master of Science in Health Informatics Program

Class of 20122013 Master of Science, Health Informatics, Graduates Resumes

2012 Internship Preceptors

MASTER OF HEALTH ADMINISTRATION PROGRAM

For more information, contact:

MASTER OF HEALTH ADMINISTRATION CURRICULUM

Design of Health & Human Service Systems

Human Resources Management

Field Experience in Health Management and Informatics

Introduction to Health Informatics

EXECUTIVE MASTER OF HEALTH ADMINISTRATION

For further program information please call: 1-800-877-4764

HEALTH SERVICES MANAGEMENT GRADUATES

Jazz Forward Initiative, Inc.,

Missouri Department of Elementary and Secondary Education,

Form and Funktion (Four member band), Jefferson City, Missouri

Seek and secure venues for band

LEADERSHIP ACTIVITIES AND AWARDS

HEALTH SERVICES MANAGEMENT GRADUATES

CoxHealth Hospital, Food and Nutrition Services, Springfield, Missouri

Assistant Director, Retail and Production Food and Nutrition Services

Receiving Clerk (20032007)

Sales Representative (19992003)

Perform outside sales

Fitness Consultant, Certified Fitness Trainer (International Sport Sciences

Queen City Winnelson, Springfield, Missouri

Inside Sales Supervisor

Food Service Technician

LEADERSHIP ACTIVITIES AND AWARDS

HEALTH SERVICES MANAGEMENT GRADUATES

Vice President, New

University of Missouri Healthcare, Columbia, Missouri

Manager, Medical Education

Assist in development and implementation of educational curriculum

HEALTH SERVICES MANAGEMENT GRADUATES

Phillip Richard Berger

Johns Hopkins Medicine International, Baltimore, Maryland

University of Missouri Center for Health Care Quality, Columbia, Missouri

Graduate Research Assistant

Harrison County Health Department, Bethany, Missouri

Accreditation Coordinator Intern

LEADERSHIP ACTIVITIES AND AWARDS

Central Missouri Returned Peace Corps Volunteers - Board Member,

HEALTH SERVICES MANAGEMENT GRADUATES

Master of Healthcare Administration Trainee

Training in Interdisciplinary Partnerships & Services (TIPS) for Kids,

May August 2012

Complete 300 hours of training through the Leadership Education in

Quality Improvement Team

May 2011January 2012