Integrated Program Management (IPM):

Climbing the Maturity Ladder

Kim Koster, Director of Product Marketing

Mark Greenfield, Program Operations Manager at Dynetics

About the Presenters

Kim Koster is the Director of Integrated Program Management (IPM) at Deltek, a
leading provider of program controls and earned value management software for
project focused businesses. Kim has 21 years experience in program management
specializing in earned value. She spent those years working for Raytheon and ATK.
Kim held management positions such as Product Line Business Manager, Javelin JV
Controller, EVMS Focal Point, and Business Systems Director. She has been a trainer
in her organizations and has provided guidance to many project and executive teams.
Kim is the co-author of three publications, EVM for DummiesTM, GovCon for
DummiesTM,, and IPM for DummiesTM. She holds a BBA from the University of North
Texas.

kimkoster@deltek.com

12/5/2012

Phone: 571.926.0619

About the Presenters

Mark Greenfield is the Program Operations
Manager at Dynetics, Inc. He has worked in
program operations, project management and as a
business analyst. Marks primary experience is in
developing project schedules and plans, estimating
costs, and tracking both project costs and
schedules. Mark also has deep experience with
Earned Value Management and supporting
Department of Defense (DoD) contracts and
programs.
Before Dynetics, Mark worked for Northrop
Grumman, Boeing, Money Tree Software and HP.
Mark is a certified Project Management
Professional (PMP), and a member of both the
Society of Cost Estimating and Analysis (SEAC)
and the Association for the Advancement of Cost
Engineering (AACE). When Mark isn't out leading
programs and projects, he likes to spend time with
his wife and two children. Mark is an Eagle Scout
and serves as Chartered Organization
Representative for Boy Scout Troop 676 in
Huntsville, Alabama.

What Exactly is IPM

IPM is the planning and execution of project so that cost, schedule, technical
performance, suppliers, quality, risk and resources are integrated in a closed loop
fashion.

IPM utilizes multiple tool sets to provide tracking and predictive information on the
status of a program or project. Intended to provide insight to make daily
decisions.
IPM is simultaneous and coordinated application of PM tools, methods, and
processes to improve project execution, control, and governance..

Plan

12/5/2012

Analyze

Monitor

2011 Deltek, Inc. All Rights Reserved

One
Integrated
System

What Exactly is IPM

IPM is the planning and execution of project so that cost, schedule, technical
performance, suppliers, quality, risk and resources are integrated in a closed loop
fashion.

IPM utilizes multiple tool sets to provide tracking and predictive information on the
status of a program or project. Intended to provide insight to make daily
decisions.
IPM is simultaneous and coordinated application of PM tools, methods, and
processes to improve project execution, control, and governance..

Plan

12/5/2012

Analyze

Monitor

2011 Deltek, Inc. All Rights Reserved

One
Integrated
System

IPM Better Enables People,

Process, and Tools

Processes

People

Tools

12/5/2012

2011 Deltek, Inc. All Rights Reserved

6 Elements of Visibility

To achieve complete financial and

business control, organizations need
visibility into six essential areas of
project management and financial
operations:

Forecast Accuracy

Collaboration

Risk and Opportunity Management

Project Portfolio Management

Change Management

Actionable Information

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IPM

Polling Question #1

Top Project Management

Challenges

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2012 Deltek, Inc. All Rights Reserved

Project Visibility by Firm Revenue

2009 Project Visibility

2011 Project Visibility

High visibility declining in Large and Midsized firms

High visibility improving in Small firms
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2012 Deltek, Inc. All Rights Reserved

Program Management Maturity Model

LEVEL 5
Continuous
Improvement
LEVEL 4
Quantitatively Managed,
Tied to Corporate Objectives
LEVEL 3
LEVEL 2

Full Organizational Adoption

Defined and Repeatable,

Limited Adoption
LEVEL 1 Ad-hoc

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Dynetics IPM Maturity Journey

Mark Greenfield, Program Operations

Manager at Dynetics. Mark will share his
first-hand experiences and lessons learned
while maturing Dynetics' Integrated
Program Management discipline.

Polling Question #2

Project Management Maturity

Overall maturity is on the rise

Very Mature project management

discipline nearly doubled yr/yr

Small firms saw a 10-point increase in

Very and Somewhat Mature
responses

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Six Ways to Succeed with IPM

1) Go For IT
2) Get Organizational Buy-In
3) Define Project Management Processes
4) Instill the Processes into the Culture
5) Maintain a Consistent Business Cadence
6) Facilitate IPM across Your Organization

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15

IPM Better Enables People,

Process, and Tools

Processes

People

Tools

16

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2011 Deltek, Inc. All Rights Reserved

IPM Needs People to Manage

the Processes and Systems
Integrated
Product
Team Leader
Program Office
Control Account
Manager

Project
Manager
Business
Manager

SUBS

Program
Controls

Dedicated People to Your Project - Focus

Right People on Your Team is Critical

Match People with skill sets, backgrounds, and expertise that align with
your Enterprise goals
People enforce the process and feed the systems.....
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Facilitate Healthy and

Productive Social Behavior
Build Transparency
Communication
Right Time and Right Level
Ensure Access to Information:
Timely, secure, and uncomplicated access to data
People Choose the Right Tools:
Integrated
Ease of Use
Low TCO
Move Critical Information Upward
Reward and Encourage the escalation of issues
Make an Investment
Train your people
Invest in processes and tools

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Build the Processes and

Keep on Improving Them
Start with the Basics, then go big
Be consistent and apply processes uniformly
Involve the Team to help gain buy-in

Monitor the process

Adjust or improve the processes as you evolve

The PMBOK (Project Management Body of Knowledge) is an excellent source of information

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You Need the Right Tools

Questions to Ask Yourself While Considering Tools
Should I use experts to help me select the right tool?
Can I check references from similar types of businesses?
What is the level of integration and relationship between tools?
How closely will the tool meet my needs?
Can the tool tailor information based on my role in the organization?

Can I interact with the system without pulling team members away from their job?
Will the system notify me when I need to take a step in a process?

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Integrated Program
Management Software
What is a project to do when there are hundreds of people that you need to get statuses from?
Integrated program management seeks to help you with this!

IPM Command Center

Purpose Built
Interactive Command Center
Reduces Surprises and Delays

Instills Accountability
Assures Process Compliance
Provides Auditable and Accurate Data
Makes teams more efficient
Improves TCO

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The End Result: Clarity Versus Chaos

ExecutiveLevel
Reporting
Resource
Management

Analytics

Disconnected
Business
Processes

Cost
Management
RIO
Management

Disparate
Systems &
Components
ERP

22

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2011 Deltek, Inc. All Rights Reserved

Schedule
Management

The End Result: Clarity Versus Chaos

PM Compass
ExecutiveProgram
Level
Insight and
Reporting
Control
Resource
Management

Analytics

Disconnected
Business
Business
Process
Processes
Management

Cost
Management
RIO
Management

Disparate
IPM
Systems &
Components
Components
Schedule
ERP
Management

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Resource
Management

2011 Deltek, Inc. All Rights Reserved

Cost
Schedule
Analytics
Management
Management

ERP

RIO
Management

Moving Up The Maturity Model

LEVEL 5
Continuous
Improvement
LEVEL 4
Quantitatively Managed,
Tied to Corporate Objectives
LEVEL 3
LEVEL 2

Full Organizational Adoption

Defined and Repeatable,

Limited Adoption
LEVEL 1 Ad-hoc

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Polling Question #3

10 Myths about IPM

IPM Will Add Stress to an Already Busy Day
IPM is Expensive and Difficult
IPM is ONLY for Large, Mature Projects
IPM is NOT for Manufacturing Projects
Clients Really Just Want the Project Done Well
IPM will Keep Your Clients Expectations Reasonable
Pick the Right IPM Products and Success Will Be Pushbutton
OKTools and People, and That Takes Care of Things
IPM Practically Sells Itself to the Project Team
IPM Will Remove the Risk From Your Project

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Thank you for participating!

Email me with additional questions:
Contact Information:
Kim Koster
kimkoster@deltek.com
M: 571.926.0619

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CONFIDENTIAL 2012 Deltek, Inc. All Rights Reserved