Kajur, Venkata Chaithanya K

MGMT 650-851
Prof. Washah
Oct 12, 2013
Assignment 1
1. What is the difference between data and information
a. Data is facts and information has meaning and purpose
b. Information is aggregation of data in context while data is unstructured facts
c. Data is static and Information is predictable
d. Data and information are same and presented in a different format
e. Data is dynamic and Information is predictable
2. What is Knowledge management?
a. Knowledge management is the process of capturing a companys collective
expertise wherever it resides
b. Knowledge management is the process of capturing external data from the
internet.
c. Knowledge management is the process of using captured external data from the
internet.
d. Knowledge management is the process of ensuring external data exists within the
organization.
e. Knowledge management is the process of transferring data from the internet.
3. What are the overlapping factors of knowledge management?
a. People, technology
b. People, organizational processes
c. People, and information
d. People, organizational processes, technology
e. People, technology, and Information
4. Which of the following is not a force driving knowledge management?
a. Increasing domain complexity
b. Accessing Market Volatility
c. Intensified Speed of responsiveness
d. Diminishing Individual Experience
e. Increasing collaboration tools

5. What is the strategy for effective knowledge management?

a. 50 % Organizational culture & human factors; 50% Technology
b. 35 % Organizational culture & human factors; 65% Technology
c. 20 % Organizational culture & human factors; 80% Technology
d. 40 % Organizational culture & human factors; 60% Technology
e. 80 % Organizational culture & human factors; 20% Technology
6. Knowledge Management Systems(KMS) can be defined as
a. the interrelated combination between latest technologies and social/structural
Mechanisms
b. the process of capturing a companys collective expertise wherever it resides
c. the process of transferring data from the internet.
d. the process of using captured external data from the internet.
e. the process of ensuring external data exists within the organization.
7. Accumulated lessons of practical experience is also known as
a. Shallow Knowledge
b. Knowledge as know-how
c. Deep Knowledge
d. Reasoning and Heuristics
e. Explicit Knowledge
8. Explicit knowledge can be defined as
a. knowledge that includes insights, intuitions, and hunches
b. knowledge that can been expressed into words and numbers
c. knowledge that focuses on beliefs about relationships among variables
d. knowledge that focuses on beliefs relating sequences of steps or actions to desired
(or undesired) outcomes
9. Converting tacit knowledge into explicit forms such as words, concepts, visuals, or
figurative language can be called as
a. Internalization
b. Externalization
c. Combination
d. Socialization
e. Application Direction

10. Which of the following is NOT true about knowledge

a. Knowledge can be of different types
b. Knowledge has several characteristics
c. Knowledge is same as data & information
d. Knowledge in an area can be defined as justified beliefs about relationships
among concepts relevant to that particular area
e. Knowledge resides is several different places
11. Which one of the following is not part of Knowledge Management Processes
a. Knowledge Discovery
b. Knowledge Capture
c. Knowledge Sharing
d. Knowledge Transfer
e. Knowledge Application
12. The average fuel consumption of a particular car is an example of
a. Declarative Knowledge
b. Procedural Knowledge
c. Knowledge Discovery
d. Knowledge Application
e. Knowledge Capture
13. Conversion of Explicit knowledge into tacit knowledge is called
a. Internalization
b. Externalization
c. Combination
d. Socialization
e. Application Direction
14. Knowledge management technologies such as team collaboration tools, web based access
to data, databases is part of which knowledge management processes
a. Knowledge Discovery
b. Knowledge Capture
c. Knowledge Sharing
d. Knowledge Application
e. Knowledge Transfer

15. Knowledge is used to create innovative products that generate revenue and profit can be
said as an ___________ of Knowledge Management
a. Indirect Impact
b. Direct Impact
c. Hybrid Impact
d. Direct recognition
e. Indirect recognition
16. The three dimensions of Knowledge Management organizational processes elements are
a. Process Effectiveness, process efficiency, and process innovation
b. Process Effectiveness, process efficiency, and process transfer
c. Process Effectiveness, process sharing, and process transfer
d. Process management, process sharing, and process transfer
e. Process Effectiveness, process efficiency, and process transfer
17. The three dimensions of Knowledge Management People are
a. Employee Learning, employee effectiveness, and employee innovation
b. Employee Learning, employee effectiveness, and employee innovation
c. Employee Learning, employee adaptability, and employee job satisfaction
d. Employee innovation, employee adaptability, and employee job satisfaction
e. Employee Learning, employee effectiveness, and employee effectiveness
18. Which of the following is not an dimension of organizational impacts of Knowledge
Management
a. People
b. Process
c. Information Technology
d. Products
e. Organizational Performance
19. Which of the following ways will NOT help enhance the employees learning and latest
knowledge in their fields?
a. Externalization
b. Knowledge Discovery
c. Internalization
d. Socialization
e. Communities of Practice

20. Performing the most suitable processes and making the best possible decisions is called
a. Innovation
b. Efficiency
c. Effectiveness
d. Internalization
e. Externalization
21. Knowledge management can impact the organizations products in which two respects
a. Value added products and Knowledge added products
b. Value added products and Solution added products
c. Decision added products and Solution added products
d. Value added products and Decision added products
e. Solution added products and Knowledge added products
22. Which of the following is not a challenge in Building Knowledge Management Systems
a. Culture
b. Knowledge Processing
c. Knowledge Evaluation
d. Knowledge Sharing
e. Knowledge Implementation
23. Ensuring that the correct system was built to meet the users expectations is called
a. Verification
b. Validation
c. Alignment
d. Projection
e. Avoidance
24. Organizing knowledge and integrating with the processing strategy for final deployment
can be defined as
a. Knowledge Processing
b. Knowledge Evaluation
c. Knowledge Implementation
d. Knowledge Sharing
e. Knowledge Application

25. In evaluating existing infrastructure, which of the following is NOT a question involved
in system justification?
a. Will current knowledge be lost through retirement, transfer, or departure to other
firms?
b. Are experts available and willing to help in building a KM system?
c. Does the problem in question require years of experience and cognitive reasoning
to solve?
d. Do we need to allocate budget for external resources (ex. Consultants)?
e. Is the proposed KM system needed in several locations?
26. Which of the following is not a feasibility question?
a. Is the project doable?
b. Is it affordable?
c. Is the project expensive?
d. Is it appropriate?
e. Is it practicable?
27. Foreseeing what the business is trying to achieve, how it will be done, and how the new
system will achieve goals can be defined as
a. Culture
b. Organization
c. Vision
d. Resource Utilization
e. Knowledge Management
28. Coding or programming the knowledge captured from the human expert is also known as
a. Knowledge Implementation
b. Knowledge Sharing
c. Knowledge Codification
d. Knowledge Capture
e. Knowledge Management