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Proceedings of

Global Roundtable on

Government Performance
Management
New Delhi, India
December 11-12, 2013

Foreword
This important compendium aims to document global best practices in
Government Performance Management (GPM) by comparing and contrasting
practices from several countries with the Indian system. It is the outcome of
a Global Roundtable on Government Performance Management organised
by the Performance Management Division (PMD), Cabinet Secretariat,
Government of India in collaboration with Institute of Public Enterprise (IPE) in
December 2013. The Roundtable was a dialogue among experts and decisionmakers from across the world. It was designed to draw lessons for improving
government performance management and practices in India.
We wish to congratulate the Performance Management Division, Cabinet
Secretariat, Government of India for its steadfast commitment to further
sharpen the comprehensive Performance Monitoring and Evaluation System
(PMES) for Government Departments initiated by the Government of India
(GOI) in 2009. The Performance Management Division was meticulous in
selecting some of the best examples in government performance management
from across the world and we hope officials will find the lessons gleaned from
these global examples of value. The United Nations Development Programme
(UNDP) is privileged to have supported the Performance Management
Division, Cabinet Secretariat, Government of India and the IPE along with
the World Bank in the organising the Global Roundtable.

Lise Grande
United Nations Resident Coordinator and Resident Representative
United Nations Development Programme

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List of Abbreviations

ANAO
APP
ARC
ATF
BPA
CCC
COAG
CPA
CPGRAMS
CPSE
CSR
DELs
DoF
DPME
DSOs
FAF
FGPGs
FGPP
GAO
GARSPP

GWME
HPC
HPPG
IAS
IEBP
IPF
IPMF
IRBM
KPIs

Proceedings of Global Roundtable on


Government Performance Management

GASB
GDP
GOI
GPEC
GPRA
GPRMMA

Australian National Audit Office


Annual Performance Plans
Administrative Reform Commission
Ad-hoc Task Force
Budgetary Performance Assessment
Citizens/Clients Charter
Council of Australian Governments
Comprehensive Performance Assessment
Centralised Public Grievance Redress and Monitoring System
Central Public Sector Enterprises
Comprehensive Spending Review
Departmental Expenditure Limits
Finance & Deregulation
Department of Performance Monitoring and Evaluation
Departmental Strategic Objectives
Financial Accounting Foundation
Federal Government Priority Goals
Federal Government Performance Plan
Government Accountability Office
Generally Accepted Reporting Standards for Public
Performance
Government Accounting Standards Board
Gross Domestic Product
Government of India
Government Performance Evaluation Committee
Government Performance Results Act
Government Performance Results Management
Modernisation Act
Government-Wide M&E
High Power Committee
High Performance Priority Goals
Indian Administrative Service
In-depth Evaluation of Budgetary Programs
Integrated Performance Framework
Integrated Performance Management Framework
Integrated Result Based Management
Key Performance Indicators

Proceedings of Global Roundtable on


Government Performance Management

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KRIs
M&E
MAF
MBS
MHA
MOU
MPAT
MTEF
MTSF
NAs
NES
NPA
NPM
OBB
OMB
OPP
PAA
PAPI
PAR
PB
PCS
PFM
PGMA
PM&C
PMDU
PMES
PMF
PMS
PoA
PPBS
PSAs
PSD
RBM
RFD
RFMS
SABP
SDAs
SI
SR
TBS

Key Result Indicators


Monitoring and Evaluation
Management Accountability Framework
Modified Budgeting system
Ministry of Home Affairs
Memorandum of Understanding
Management Performance Assessment Tool
Medium Term Expenditure Framework
Medium Term Strategic Framework
National Agreements
National Evaluation System
National Planning Agency
New Public Management
Outcome-Based Budgeting
Office of Management and Budget
Office for Public Performance
Programme Alignment Architecture
Public Administration Performance Index
Public Administration Reform
Performance Budgeting
Performance Contracting System
Public Financial Management
Performance Goal Management System
Prime Minister & Cabinet
Prime Minister Delivery Unit
Performance Management Evaluation System
Performance Measurement Framework
Performance Management System
Programme of Action
Programme Performance Budgeting System
Public Service Agreements
Public Services Department
Result Based Management
Results-Framework Document
Results-Framework Management System
Self-Assessment of Budgetary Programme
Service Delivery Agreements
Success Indicator
Spending Review
Treasury Board Secretariat

Table of Contents

Foreword............................................................................................................iii
List of Abbreviations........................................................................................v
Introduction to Global Roundtable...........................................................1
Summary of Country Experiences..............................................................7
India....................................................................................................................21
Australia.............................................................................................................79
Brazil....................................................................................................................91
Canada............................................................................................................ 101
Indonesia........................................................................................................ 111
Kenya............................................................................................................... 125
Malaysia.......................................................................................................... 137
South Africa................................................................................................... 147
South Korea .................................................................................................. 163
United Kingdom.......................................................................................... 175
United States of America.......................................................................... 191

Country Experiences at-a-Glance.......................................................... 211


Annexures
Annexure A: Global Roundtable Concept Note............................ 223
Annexure B: Global Roundtable Agenda......................................... 228
Annexure C: Profiles................................................................................ 234

1.Authors/Discussants................................................ 234

2. International Experts .............................................. 240

3.Discussants.................................................................. 247

Proceedings of Global Roundtable on


Government Performance Management

Vietnam........................................................................................................... 201

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4. Resource Persons ..................................................... 248

5. Production Team ...................................................... 248

Annexure D: Results-Framework Document (RFD) for


D/o Agriculture and Cooperation, 2012-13........... 249
Annexure E: Results-Framework Document Evaluation
Methodology (REM) Guideline................................... 269
Annexure F: Description of Ad-Hoc Task Force (ATF).................. 296
Annexure G: Details about High Power Committee (HPC) on
Government Performance........................................... 297
Annexure H: Composite Score of D/o Agriculture and
Cooperation, 2011-12.................................................... 298
Annexure I: Fitch India Ratings Report on PMES-RFD............... 299
Annexure J: List of Ministries/Departments Required to Prepare
Results-Framework Document (RFD)...................... 315
Annexure K: Australias Performance Framework:
Key Aspects....................................................................... 317
Annexure L: Details of the Council of Australian Governments
(COAG)................................................................................ 320

Proceedings of Global Roundtable on


Government Performance Management

Annexure M: Example of National Agreement:


Healthcare Sector........................................................... 324

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