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ONLINE PROJECT MANAGEMENT CERTIFICATE PROGRAM 2007-2008

COURSE SYLLABUS

OPRE 6373 Project Planning

This course covers project selection, interpersonal and organizational issues related to the initiation of projects. Specific topics
include investment criteria; project selection models; negotiation techniques and related interpersonal considerations.

Instructor’s Information:
Dr. Marie Chevrier chevrier@utdallas.edu
Dr. Sue Freedman suefreedman@sbcglobal.net
Jim Newstead JRNewstead@aol.com
Jim Szot jimszot@utdallas.edu
Dr. Duncan MacFarlane dlm@utdallas.edu

Course Materials:

Textbook:
1. PMI. A Guide to the Project Management Body of Knowledge, 3rd edition
2. Clifford Gray and Erik Larson. Project Management: The Managerial Process, 3rd edition
3. Lewis Ireland. Quality Management for Projects and Programs
4. John Nicholas. Project Management for Business and Engineering: Principles and Practice, 2nd edition
5. Erik Uyttewaal. Dynamic Scheduling with Microsoft Office Project 2003: The Book By and For Professionals
6. Robert B. Cialdini, Influence: Science and Practice, 4th edition
7. Roy Lewicki, David Saunders, John Minton. Negotiation: readings, cases and exercises.
8. Champoux, Organizational Behavior: Essential Tenets

Cases:
1. Krackhardt and Hanson, Informal Networks: The Company Behind the Chart (HBR 93406)
2. Katzenbach & Smith: The Discipline of Teams (HBR 4428)
3. Beyerlien, Freedman, McGee, and Moran. The Ten Principles of Collaborative Organizations (JOBE, sp 03)
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Course Schedule:
Date Title Description Objectives Module Assignments
Mod#
Understanding 1. Negotiation and conflict management 1. Read Chapter 1 in Essentials of Negotiation by
Conflict and 2. The nature of conflict Lewicki, Saunders and Minton
3. Conflict behaviors
May 01 – Conflict 4. Functions and dysfunctions of conflicts 2. Complete the Personal Bargaining Inventory
May 07 Behavior 5. Personal Bargaining Inventory questionnaire. Review the compiled results and post
- Dr. Chevrier answers to questions on the Discussion Board.
- Module 19
Negotiation 1. Power, rights and negotiation in resolving Reading Assignments
Skills to conflicts 1. Read Chapters 2,3, 4 in Essentials of Negotiation
2. Advantages of using negotiations to by Lewicki, Saunders and Minton
May 08 –
Manage resolve conflicts 2. Suggested reading: Getting Past No by Ury
May 14 Conflict 3. The negotiation process
- Dr. Chevrier 4. Interests, issues and positions Role Play Assignment:
- Module 20 5. Alpha Project Simulation – Defining the Alpha Project
problem.
Communication This session explores the basic 1. Recognize the types and characteristics of Reading Assignments
s and Decision principles of communication and of various communication channels 1. Organizational Behavior: Essential Tenets
decision-making in organizations and 2. Types of & Barriers to Communication (Champoux) chapters 13-14.
Making explores the particular application of 3. Culture and Communication 2. HBR Article: Informal Networks: The Company
- Dr. Freedman these to project management settings 4. Identify and apply appropriate various Behind the Chart (provided)
- Module 21 decision Making Models
May 15 – 5. Better understand and be able to diagnose Individual Assignments
May 21 how Decisions are made in organizations 1. Discussion Board: Worksheet A
6. Understand the power of informal 2. Assignment: Worksheets B & C
networks in organizations.
Teleconference
1. Discuss informal networks

(4 pts)
Project This session explores aspects of Key elements focused on are as follows: Reading Assignments
Performance managing people’s performance, 1. The Performance Continuum 1. ICP Guide
focusing on four in particular: 2. Forced ranking 2. Managing the Project Team by Vijay Verma
Management 1. Establishing and measuring 3. Behavioral interviewing
- Jim Newstead organizational competencies, 4. Competency modeling Team Assignment
May 22 – - Module 22 2. Evaluating and ranking 5. Project Team Performance Assessment Selected Tools to practice and each team to prepare a
May 28
performance, presentation to report out at the teleconference
3. Learning effective ways of Teleconference
interviewing, and 1. Appoint one team member to report the
4. Providing effective feedback outcomes of your “tool” exercises
through project team
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performance assessments (5 pts)
Scope This module explores the processes, As a result of this module you will be able to: Reading Assignments
Management tools, and techniques that are used to 1. Determine and document project goals, 1. Gray and Larson: Chapter 4, Defining the
- Jim Szot initiate projects and manage their product or service deliverables, project Project through Step 2: Establishing Project
- Module 23 scope. These include stakeholder management process outputs, constraints, Priorities, pages 99-105.
analysis and involvement, project and assumptions. 2. PMBOK
chartering, goal/objective alignment, 2. Define the project strategy by evaluating • Chapter 4, Project Integration Management
and deliverables definition. A team alternative approaches. (introduction) through Develop Project
project is initiated applying these 3. Identify and list performance criteria. Management Plan, pages 77-91.
concepts. 4. Identify, estimate, and document key • Chapter 5, Project Scope Management
resource requirements. (introduction) through Scope Definition, pages
Topics to be Covered 5. Define and document an appropriate 103-112.
• Scope management performance project budget and schedule. 3. Nicholas:
competencies 6. Provide comprehensive information by • Chapter 4, Systems Development Cycle: Early
• Project initiation producing a formal project charter and a Stages, pages 87-96 (up to Project Feasibility)
• Project charter preliminary scope statement. • Chapter 5, Systems Development Cycle: Middle
• Project manager selection and Later Stages, pages 120-131 (up to Phase
May 29 – • Preliminary and detailed scope C: Execution)
Jun 04 statement • Chapter 6, Planning Fundamentals, pages 159-
• Project management plan 164 (up to Work Breakdown Structure)
• Scope management plan 4. Uyttewaal
• Project priority (flexibility) • Chapter 1, Concepts of Project Management,
matrix pages 41-53.
• Issues log • Chapter 2, Setting up a Project, pages 55-121.

Team Assignment:
Prepare a project scope statement and presentation
following the guidelines provided in the module
instructions. Submit a written scope statement and
PowerPoint presentation on Blackboard by noon,
June 18, 2008 and present during teleconference on
June 18.
(7 pts – based on submitted scope statement,
presentation during teleconference, and peer
assessment of team participation )

Quality: This module emphasizes the need to As a result of this module you will be able to: Reading Assignments
Foundations plan for the quality of both the 1. Describe the foundation of quality • PMBOK: Chapter 8, Project Quality
project product and the project improvement. Management (introduction) through Quality
and Strategy management processes by exploring 2. Consider project quality management Planning, pages 179-187.
Jun 5 – the quality planning process and the implications of: • Ireland: Chapters I - IV and VI – VII.
Jun 11 - Jim Szot role of the project manager in setting • Determining and documenting • Nicholas:
- Module 24 work standards, understanding project goals and product/service • Project Quality and System Defects, pages
customer requirements, and deliverables. 130-131.
implementing these requirements. • Identifying, documenting, and • Quality Function Deployment, pages 463-
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Teams continue to develop a project communicating project management 470.
plan. process outputs.
• Identifying and documenting project Team Assignment:
Topics to be Covered constraints. Prepare a preliminary project quality plan and
• Quality initiative history. • Defining project strategy. PowerPoint presentation consistent with your scope
• Project quality considerations. • Identifying/listing performance statement Submit your written quality plan on
• PMI on project quality criteria. Blackboard by noon, June 18, 2008.
management. • Identifying/implementing project (5 pts – based on submitted quality plan, presentation
• Applying Total Quality controls. during teleconference, and peer assessment of team
Management on projects. 3. Develop a project quality plan. participation )
• Project quality plan template

Scope This module concludes the As a result of this module you will be able to: Reading Assignments
Management discussion of the scope management 1. Develop the Work Breakdown Structure • Gray and Larson: Chapter 4, Step 3: Creating
processes with the creation of the (WBS) using the Scope Statement, the Work Breakdown Structure though
- Jim Szot work breakdown structure (WBS) Statement of Work (SOW), other project Summary, pages 105-120.
- Module 25 and introduction of the monitoring documents, and decomposition • PMBOK: Chapter 5, Create WBS through Scope
and controlling processes of scope techniques. Control, pages 112-122.
verification and scope (change) 2. Baseline the scope of work • Nicholas: Chapter 6, Work Breakdown Structure
control. 3. Identify and implement project scope through Work Packages, pages 164-173.
controls. • Uttyewaal: Chapter 3. Entering Tasks, pages
Topics to be Covered 127-167.
• Work Breakdown Structure
(WBS) Team Assignment:
• Relation to Activity Definition Prepare a WBS and WBS Dictionary for the team
process project. Present approach and overview during
Jun 12 – • WBS Dictionary teleconference. Submit presentation and supporting
Jun 18 • WBS validation documents on Blackboard by noon, June 18, 2008.
• Scope baseline
• Scope verification Individual Assignment:
• Scope change control Complete Part I of the Conveyor Belt Project in
accordance with the instructions. Submit assignment
on Blackboard by noon, June 18, 2008

(7 pts – Team Project WBS and WBS dictionary


based on submitted scope statement, presentation in
teleconference, and peer assessment of team
participation
1 pts - Conveyor Belt Project – Part 1 [Individual
assignment])

Jun 19 - Interpersonal This session will explore all aspects 1. Effectively frame the project for the Reading Assignments
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Jun 25 Communication of communication, focusing on three basic project team 1. ICP Guide
- Jim Newstead in particular… 2. Create a commonly-developed set of 2. Managing the Project Team by Vijay Verma
- Module 26 1. Effectively communicating the words or phrases that best
project, define/describe the initiative Team Assignments
2. Facilitation, and 3. Take the team’s words and phrases down Prepare the elevator speech and deliver during
3. Presentation skills to a workable number and developing a teleconference
common “elevator speech” that can be
effectively used to shape behavior and
gain buy-in
4. Learn to effectively listen to each of the
team member’s thoughts and optimize
results.
5. Raise the level of expertise in facilitating
project meetings and, more importantly,
small groups of stakeholders who you
are trying to influence and gain support
through self discovery of the need to
change
6. Increase the expertise of project team
members in presentation skills for the
purpose of influencing all stakeholders,
including key stakeholders

This section explores the 1. Apply the Model of Team Effectiveness Reading Assignments
requirements of and roles for teams to project teams and organizations. 1. Gray and Larson, chapter 11
in organizations 2. Recognize the complex and dynamic 2. Katzenbach & Smith: The Discipline of Teams
relationship between teams and the (HBR 4428)
organizations in which they function 3. The Ten Principles of Collaborative
3. Distinguish between teams and works Organizations (furnished article and handout)
groups and recognize the discipline
requirements for successful team and Team Assignments
organizations.
4. Recognize and be able to develop 1. As a team, complete Kerzner Office Equipment
successful project teams, desirable team Case; (G&L page 380,)and the Franklin
members, and effective project meetings Equipment, Ltd. (G&L page 383) Team.
Submit via Assignments on Blackboard

Individual Assignment
2. Using the Collaborative Organization
Assessment (hand out), identify the strengths
and weakness of your organization in terms of
collaboration. Submit via Assignments on
Teams in Blackboard
Organizations
Jun 26 - - Dr. Freedman (6 pts)
Jul 02 - Module 27
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Quantitative Decision making tools under Students will understand the following topics:
Decision certainty, with risk and with ¾ Linear Programming
Jul 03 – uncertainty ¾ Expected Values
Making ¾ Decision trees
Jul 09
¾ Design of experiments
- Dr. Macfarlane
- Module 28
Quantitative Decision making tools under Students will understand the following topics:
Decision certainty, with risk and with ¾ Linear Programming
Jul 10 – uncertainty ¾ Expected Values
Making ¾ Decision trees
Jul 16
¾ Design of experiments
- Dr. Macfarlane
- Module 29

Major Assignment:
Major Assignment#3: Covers modules 19-29
Released: May 1, 2008
Due: August 06, 2008, midnight
Graders: Jim Szot and Jim Newstead
Format: Program Format (posted under syllabus information on Blackboard)

Grading Information:

Major Assignment #3 50%


Module #19 - 20 Dr. Chevrier 10%
Module #21 Dr. Freedman 4%
Module #22 Mr. Newstead 5%
Module #23-25 Mr. Szot 20%
Module #26 Mr. Newstead. 5%
Module #27 Dr. Freedman 6%

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