Академический Документы
Профессиональный Документы
Культура Документы
May 25
Memorial Day
No School
May 26
Watch Introduction Video.
Review Learning Objectives
Read Pages 89-96 in the Text Book
Review PowerPoint for Module 5 Part 1
Visit the Discussion Board and Create a New Thread
May 27
Read Pages 96-107 in the Text Book
Review PowerPoint for Module 5 Part 2
Respond to 2 Posts on the Discussion Board
Complete Chapter Exam
May 28
Watch Introduction Video.
Review Learning Objectives
Read Pages 112-128 in the Text Book
Review PowerPoint for Module 6 Part 1
Visit the Discussion Board and Create a New Thread
May 29
Read Pages 128-138 in the Text Book
Review PowerPoint for Module 6 Part 2
Respond to 2 Posts on the Discussion Board
Complete Chapter Exam
Reflection/Midterm assignment
Reflect on theories discussed and concepts covered in Chapter 5 and 6
Write a reflection (80-100) words pertaining to each unit:
1) Managing Service Encounters
2) The Importance of Market Research
Midterm Due 11:59 PM
June 8, 2014
Watch Introduction Video.
Review Learning Objectives
Read Pages 189-202 in the Text Book
Review PowerPoint for Module 9 - Part 1
Visit the Discussion Board and Create a New Thread
June 9, 2014
Read Pages 203-210 in the Text Book
Review PowerPoint for Module 9 - Part 2
Visit the Discussion Board and Create a New Thread
Complete Chapter Exam
June 10, 2014
Watch Introduction Video.
Review Learning Objectives
Read Pages 213-222 in the Text Book
Review PowerPoint for Module 10 Part 1
Visit the Discussion Board and Create a New Thread
June 11, 2014
Read Pages 223-231 in the Text Book
Review PowerPoint for Module 10 Part 2
Respond to 2 Posts on the Discussion Board
Complete Chapter Exam
June 12, 2014
Reflect on theories discussed and concepts covered in Chapter 9 and 10
Complete 2 Observations
Record Observations on Blog/Weebly
Class Ends