Always One Step

Ahead with

Training Center

Table of contents

Introduction ............................................................................................................................................................................................................... 2
Training Services: Methodology................................................................................................................... 3
Training Services: Expertise ................................................................................................................................. 4
Customers Appreciation ............................................................................................................................................................ 5
Customers Referencing .............................................................................................................................................................. 5
Course Schedule ........................................................................................................................................................................................... 6
Course Schedule ........................................................................................................................................................................................... 7
Terms and Conditions........................................................................................................................................................................ 8
Training Center Map ................................................................................................................................................................. 8
Conclusion .................................................................................................................................................................................................................. 9

Introduction: Always One Step Ahead with

Training Center

Dear Participant,
It is a great pleasure to welcome you to CIS Training Center. We hope that our services will be a rewarding and
useful experience for you, and your foundations work.
The training Center s mission is to provide exceptional knowledge and training to all qualified professionals, thus,
your organization can be more competitive, successful and definitely maintain new infrastructure and adapt it
for the future.
CIS Training Center is HP Authorized and partners certified. The training courses provided will equip you with the
acquaintance and knowledge needed to use advanced techniques and deliver technical information that gives
you ability to achieve your goals and to keep you abreast of new technologies. Furthermore, you will be able to
possess additional necessary skills to build solutions.
This Brochure content highlights the basic training services, the Center is offering in Lebanon and should you
need any customized services, our coordinator will be pleased to assist you.
Your feedback or suggestions are valuable to us at all times and we look forward to work with you over the long
term.
Sincerely,
CIS Training Team

CIS Training Center

Jal-el-Dib Square, CIS Bldg, Beirut - Lebanon
Tel & Fax: +961 4 410 410, Ext 366, Email 1: hala_faissal@cis.com.lb, Email 2: education@cis.com.lb, Web: www.cis.com.lb - www.groupcis.com

Training Services: Methodology

CIS Educational Services offer training solutions to help corporate customers effectively master and maintain the
skills and knowledge needed to achieve their targets and goals in business.
CIS Training Center methodology is not a brief exercise, but it is a project by itself that begins by knowing and
studying customers goals and needs. Based on this, we recommend the right curriculum depending on the
situation; this could range from a single course to a complete curriculum of offerings tailored to customers
needs. In addition, CIS coordinates the logistics associated with delivering the courses. CIS classrooms provide a
comfortable learning atmosphere with access to any necessary hardware and software.
More than 80% of current training provided to corporate customers takes place at CIS training Center as it
complements CIS offerings of total solution and mainly the usage of equipments using the necessary tools in
labs environment.

An Important number of corporate customers attended our workshops from all over the world
3

Training Services: Expertise

CIS Training Team in charge of conducting the training sessions, are highly experienced and competent engineers,
with years of instructional and on-field experience in different products. These instructors are practitioners
who have a wealth of real life and a professional vision of projects based experience; in other words, they are IT
experimented with many years of working experience. As such, they understand the practical IT issues confronting
an organization and can ensure that technical skills gained on a course can be directly applied in the workplace.
Their background enables them to achieve real-life experience to the classrooms so they can provide knowledge
and a streamlined, efficient, and high-quality service offered to the customers.
Upon training completion, CIS reviews student evaluation and on-site feedback forms extensively to ensure a
continuous development of quality and stay in touch with the needs of its attendees.
In summary, CIS private training business model is a training that is customized and tailored to the solution
delivered to the corporate customers in order to meet their expectations.

Highly equipped training labs for a world class performance

4

Customers Appreciation
Alfa: The objective of the training is to learn how to align IT services with our business and this was clearly covered.
Now we will have the ability to assess how we are performing at any point in time and as result continuously
improve our processes
Global knowledge: I wanted to drop you a line to say how pleased we are with CIS Training Center Courses.
We are in the service business and know what customer service needs to be today and I would rate CIS Training
Center OUTSTANDING!!
NavLink: CIS Training is a prime example of quality trainings and fantastic customer service.

Customers Referencing
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30.

Alfa Mobile
American University of Beirut
Balamand University
Bank Med
Bank of Beirut
BFI Group
Blom Bank
BMB Group
Butec SAL
Byblos Bank
DC Group
Emitac Jordan
Ericsson
Genesys Lab UK
Global Knowledge
GTO Lebanon
ITG
LBC Group
Lebanese American University
Midware
Mtc touch
Naizak
Navlink
Optimiza Solutions
Qtel
Socgen
UNDP
Unilever
UNESCWA
Zein SD

HP Education Services
Course Schedule
ITIL
Course Code
Course Name
HF421S
ITIL V3 Foundation for ITSM with Simulation (2 credits)
HE601S
Managing Organizational Change
UC410S
ISO 200000 Consultants and Internal Audit
HE602S
COBIT Foundation
HF421S
ITIL V3 Foundation for ITSM with Simulation (2 credits)
HF437S
Service Strategy (3 credits)
HF438S
Service Design (3 credits)
HF439S
Service Transition (3 credits)
HF440S
Service Operation (3 credits)
HF441S
Continual Service Improvement (3 credits)
HF442S
Managing Across the Lifecycle (5 credits)
HE785S
ITIL Fast track online exam date
Note: Each course in the ITIL track is for $1,500 individually
HF427S
ITIL V3 Capability: Service Offerings and Agreements
HF428S
ITIL V3 Capability: Operational Support and Analysis
HF429S
ITIL V3 Capability: Release, Control and Validation
HF430S
ITIL V3 Capability: Planning, Protection and Optimisation
Management
Course Code
Course Name
HC577S
Project Management Fundamentals (PMF)
HE550S
Project Management Personal Exam Preparation
HE537S
Leadership and Communication skills for Project Managers
HF963S
Service Oriented Architecture (SOA) for Business Analysts
HE551S
Principles of Business Analysis (21 PDUs)
HE555S
Crafting High Quality Requirements (21 PDUs)
Storage
Course Code
Course Name
UC434
Accelerated Storage Area Network (SAN) Essentials
U4879S
Managing HP StorageWorks Enterprise Virtual Array (EVA)
HF839S
EVA Business Continuity and Availability
HG828S
EVA Performance Analysis
HK905S
P9500 Administration and Configuration
HK906S
P9500 Business Continuity and Availability
HK736Sb
P9500 Performance Advisor 5.0 User training (New)
H6773S
HP StorageWorks XP1: Configuration and Management
U8443S
HP StorageWorks XP 2: Business Continuity and Availability
HK736S
HP StorageWorks XP Performance Advisor 4.5 User Training
HK902S
Managing HP 3PAR Disk Arrays
HK903S
3PAR Business Continuity and Availability
HK904S
3PAR Performance Analysis and Tuning
HK364S
HP StorageWorks P4000 SAN Configuration and Administration
HG827S
HP Virtual Library System (VLS) Configuration and Management
U4226S
Implementing MSA Storage Solutions
HK253S
HP Storageworks X9000 File Serving Software System Administration
Data Center
Course Code
Course Name
HK258S
Certified Data Center Professional Training (CDCP)
HK333S
Certified IT Manager Training (CITM)
HK259S
Certified Data Center Specialist Training (CDCS)
HK260S
Certified Data Center Expert Training (CDCE) *New*
HH602S
Data Center Operations, Maintenance, and Risk Reduction
HH608S
Data Center Energy and Environmental Efficiency *New*
HH607
Data Center for Managers *New*
HP NonStop
Course Code
Course Name
U4147S
Concepts and Facilities

Days
3
3
3
3
3
2
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HP-UX
Course Code
Course Name
51434S
Fundamentals of UNIX System
H3064S
HP-UX System and Network Administration I
H3065S
HP-UX System and Network Administration II
H5875S
HP-UX System and Network Administration for Experienced UNIX System Administrators
H6487S
Hands-On with MC/Serviceguard
HF869S
HP Capacity Advisor Global Workload Manager
U5075S
HP Partition Management
U5447S
HP Node and Virtual Machines
H4262S
HP-UX Performance and Tuning
H4264S
HP-UX Troubleshooting
HB506S
HP Integrity Virtual Machines
HC590S
HP Integrity Server Blades Administration
HK712S
HP Systems Insight Manager for HP-UX
H3541S
HP-UX Security
U8601S
HP Serviceguard II: ContinentalClusters, CFS, & Oracle RAC *New*
HB507S
HP MetroCluster
HK713S
Superdome 2 Administration
Proliant-Blades Servers
Course Code
Course Name
HE643S
Insight Control Environment (ICE) Foundation
HE645S
HP Insight Control server deployment
HE646S
HP BladeSystem Administration
HK758S
HP Virtual Connect for HP BladeSystem
HE644S
HP Insight Control Managing and Monitoring through HP SIM
HG812S
Matrix Operating System Administration
HG821S
Implementing the Boot-from-SAN Technologies
Virtualisation
Course Code
Course Name
HK795S
Vmware View 4.5: Install, Configure, Manage
HH633S
VMware vSphere 4.1: Install, Configure, Manage
HH641S
Vmware vSphere: Manage Availability
HH639S
VMware vSphere: Manage Scalability
HH642S
VMware vSphere: Troubleshooting
HK797S
Vmware vCloud: Overview
HK798S
Vmware vCloud: Architechting the Vmware Cloud
HJ600S/6422A Microsoft
Implementing and Managing Windows Server 2008 Hyper- V
HP Networking
Course Code
Course Name
AIS Network Infrastructure 2011
HK651S
HP E-Series Network Technologies
HK652S
HP A-Series Netowrk Technologies
AIS Network Security 2011
HK653S
Networking Essentials for Security Specialists
179123
Tidding Adv. Technical Security Products Training
ASE Network Infrastructure 2011
HK742S
Implementing HP A-Series
HK741S
Implementing HP E-Series
HK654S
Implementing HP Network Infrastructure Security
HK655S
Troubleshooting HP Networks
HK656S
Networking Interoperability
Master ASE Network Infrastructure 2011
HK743S
Enterprise Networks
HK660S
Migrating to an Open Standard Network
HK661S
Troubleshooting HP Enterprise Networks

Days
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3

Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without
notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constitution an additional warranty. HP Shall not be liable for
technical or editorial errors or omissions contained herein.
Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other
countries. UNIX is a registered trademark of the Open Group. Linux is a registered trademark of Linus Torvalds.
Oracle is a registered U.S. trademark of Oracle Corporation, Redwood City, California.

Terms and Conditions

Registration for courses: It shall be sent in writing (letter, fax, e-mail) to CIS training center. Reservations can
be made by telephone, but shall only be taken into account if a written registration is received by CIS training
center within seven calendar days. The registration shall not become binding for CIS until a written confirmation
of registration is issued.
Courses Materials: are provided to us by Hp Europe through Hp Dubai and other accredited partners.
Seminars time & Location: Courses are given between 9.00a.m. till 5.00p.m. Notifications of any changes shall be
provided in good time. All courses are provided at CIS Training Center premises.
Attendance certificates: for HP courses attendance certificates are prepared and signed by the Education
Services Manager at the Hp Middle East Headquarter in Dubai according to the attendance sheet prepared in
Beirut on the first day of the course.
Accommodation and Hospitality: the price paid by the candidate is for the course tuition only, in addition, at
the training center we offer 2 coffee breaks and 1 lunch while the breakfast is offered at the hotel. The candidate
has to bear his accommodation charges - hotel fees, the visa, the transportation tariffs as well as any other extra
charges related to his stay in Lebanon.
Payment and Discounts: Courses must be paid in full to CIS Training Center on or before the first day of
course commencement unless the buyer has a CIS account. Where Buyer fails to pay any sum when due, then
CIS may discontinue performance under these terms. Discounts for reserving minimum training volumes shall
be granted by CIS Training Center on a case by case review. An e-mail regarding this issue should be sent to:
education@cis.com.lb or to hala_faissal@cis.com.lb
Cancellation: for HP courses, cancellation shall not be subject to charge if notice is received in writing by HP
Education 10 working days (not including Sundays) prior to the commencement of the course. In the event of
cancellations by customers which are received less than 10 working days prior to the commencement of the
course (not including Sundays) or if the Customer does not attend, the Customer shall pay the full price. In such
event, instead of cancellation the Customer shall be entitled to send a replacement to attend the course reserved
by the Customer without any additional charge.
For further detail, you may contact CIS Training Center at email: education@cis.com.lb or visit the following HP link
http://h41156.www4.hp.com/education/locations.aspx?cc=emea_middle_east&ll=en

Training Center Map

Towards Beirut

Canadian
Embassy
Jal El Dib Highway

Boutique
Hotel

ieh
s Joun
Toward
Jacobs Priest Statue

Bank
Audi

CIS Training Center

Credit
Bank
alka
Towards Z

Hotel
Promonade

Towards
Monastrey
of the Cross

Jal-el-Dib Square,
CIS Building Lebanon, 1st Floor
Tel: (+961) 4 410 410 - ext: 366
Fax:(+961) 4 410 410
Email: education@ cis.com.lb
http://www.cis.com.lb
P.O.Box 11-6274, 11072210
Riad-el-Solh, Beirut, Lebanon

Odeon
Theater

Bank
of Beirut
telias
ds An
Towar

CIS Training Center

Conclusion
CIS Training Center has evolved to meet the needs of a growing business. Its unique service, however, remains its
most outstanding feature and its greatest strength.
We strive to offer not only training on current and most up-to-date business technologies but also positive
changes in the different organizations and institutions through our services.
We look forward to create a mutually beneficial relationship; hereby youll be finding the essence of professional
training programs & curriculum.
Note that our ultimate goal is to provide, a world class service to help you and your staff to reach a high degree
of knowledge in your business technology, thus, your enterprise can lower its risks and increase its profitability.

Give knowledge and train your people and youll get it double in return!

CIS Training Center

Jal-el-Dib Square, CIS Bldg, Beirut - Lebanon
Tel & Fax: +961 4 410 410, Ext 366, Email 1: hala_faissal@cis.com.lb, Email 2: education@cis.com.lb, Web: www.cis.com.lb