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History:
With an ever increasing exponential growth in the Pakistani Capital Market
during the last decade causing a huge increase in trading volumes, the physical
handling of paper-based shares/ certificates not only became laborious but also
time consuming. The manual system was no longer feasible. It was in this
perspective that CDC was incorporated to implement and operate the CDS and
eliminate the tedious process of physical shares handling and transfer.
Experts from Price Waterhouse Coopers conducted a study in 1993 to
develop a conceptual framework for the depository. The study was sponsored by
the United States Agency for International Development (USAID) and their report
laid the foundation for depository design.
•National requirements
• Company and Banking laws
• Regulations & Procedures
• Financial and organizational aspects of the project
In April 1995, MIP was approved by the CDC board.
Introductio
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Investors now have direct access to their securities, which are maintained by
CDC in accounts operated directly and only on the instructions of investors.
CDC is regulated by the Securities & Exchange Commission of Pakistan. The
relevant legislations are Companies Ordinance 1984, Central Depositories Act
1997 and Central Depository Company of Pakistan Limited Regulations.
Control
Enhanced Services
Confirmation of all transactions carried out in an Investors Account is sent to
investors on request. In case, where account is operated by an agent on
investor's behalf, confirmation is sent directly to the investor. This measure
ensures that investors are constantly aware of the movement of securities in
their account.
Eligibility Criteria
The following are eligible to open Investor Accounts with CDC:
Any person authorized by the investor can operate the account on his behalf.
However, the Investor has to submit a power of attorney along with his
specimen signature authorizing the relevant person to operate the account on
his behalf.
Delivery to another CDC Investor Account Holder can only be made by way
of a gift. In such cases, the gift deed has to be submitted with the transaction
order. In other words, CDC only makes deliveries to the CDC Participants and
Account Holders and not to Investor Account Holders.
Delivery In
An investor needs to provide his/her investor account number to the
Participant in order to transfer securities in his/her Investor Account.
Pledge
In order to pledge his/her securities, an investor needs to fill out the securities
pledge form and submit it at the front desk of IAS department. The investor
can only pledge securities in favour of Pledgees having accounts in CDS as
Eligible Pledgees. The pledge instructions are executed anytime on the day of
submission.
Withdrawal
In order to withdraw securities from Central Depository System, an investor
needs to fill out the Securities Withdrawal Form; affix transfer stamps as per
the prevailing rate on the second or third copy of the form and submit it at the
front desk of IAS department. Withdrawal request along with relevant
documents is sent to respective issuer/registrar any time the same day. An
investor receives physical certificates from the issuer/registrar directly on the
basis of first copy of Securities Withdrawal Form.
Introductio
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•
•
In 2002, the mutual fund industry started flourishing in the Pakistani Capital
Market and provided a new concept and investment arena to retail and
individual investors who possess inadequate knowledge of the capital market
but are interested in utilizing its benefits.
Central Depository Company, realizing the importance and service demands of
this sector started Trustee & Custodial Services in 2002, initially with two
open-ended mutual funds with net assets value of Rs. 500 million. The
Company, through its proactive approach and high standards of service, has
become the market leader in the private sector and currently provides Trustee
& Custodial Services to 88 mutual funds managed by various Asset
Management Companies (AMCs)/Pension Fund Managers (PFMs) with an
aggregate fund size of approximately Rs. 117 billion. Since the start of this
operation, the CDC Trustee and Custodial Services has become the preferred
choice due to its excellent service level and the level of business understanding
possessed by their staff.
Nature of Services
The prime responsibility of CDC as the trustee/custodian is to take into its
custody all the assets of the Collective Investment Scheme and hold them in
trust on behalf of the unit or certificate holders. Additionally, CDC carries out
the instructions of the asset management company/investment adviser/pension
fund managers in respect of the investment portfolio and the units/certificates
held by the investors, while ensuring that, in all material respects, the scheme
is being managed in accordance with the provisions of the constitutive
documents, the NBFC Rules, the Regulations and VPS Rules.
Scope of Services
The services undertaken by CDC as the Trustee/Custodian are as follows:
Transaction Settlement
Receipt and delivery of securities against payment both in script-less
and physical form.
Collection and receipt, on account of the beneficial owners.
All income and other payments and distributions in respect of the
securities and/or cash held by us on behalf of the beneficial owners.
Cash disbursements or payments for any fees, taxes, duties, levies,
expenses and/or any payments.
Nominal Ownership of the Assets
As the nominee owner of all the assets held by the Fund, undertake
any exchange/transfer of assets on behalf of the Investor, the beneficial owner.
Compliance with Regulatory Requirements
Responsibility to ensure compliance with the requirements of the
Constitutive Documents and relevant Rules & Regulations.
Corporate Actions
Sending intimation to the clients regarding any notices that have been
received in respect of any bonus issues, rights issues, payment calls, takeover
bids or general meetings of the issuers/companies in relation to the securities
held on behalf of the beneficial owners.
Receiving and holding, for the account of the beneficial owners, all
securities received as a result of a stock dividend, share sub-division or
reorganization, capitalization of reserves or otherwise.
Portfolio Reporting
Provision of account balance reports, received from the Central
Depository System, either electronically or physically.
Submission of periodic statements of balances of physical securities as
per the agreed terms.
Provision of/arrangement of bank statements of the bank accounts
being maintained for and on behalf of the beneficial owners as per the agreed
terms.
Tax Reporting
Provision of necessary information relating to withholding tax on
brokerage & commission and other payments pertaining to the settlement of
transactions.
Compliance Framework
Considering the critical and sensitive nature of the business, there are several
checks and balances which ensure the vigilant performance of duties by the
Trustee. The basic documents that govern the operations of this department are
as follows:
Trust Deed
The document through which a Fund is originated and which defines rights
and obligations of the three parties involved, namely unit holder, AMC/PFM
and the trustee. Trust deeds are approved by the Securities & Exchange
Commission of Pakistan (SECP).
Offering Document
This document is a link between the prospective investors and the Fund
(Management Company & Trustee) and is governed by the Trust Deed. The
Management Company prepares this document, which is reviewed by the
Trustee and approved by the SECP.
NBFC Rules & NBFC Regulations
All the activities performed by the AMC on behalf of the Fund and executed
by the Trustee/Custodian are governed by the NBFC Regulations and Rules
issued by SECP.
Voluntary Pension Scheme (VPS)
All the activities performed by the Pension Fund Managers on behalf of the
Fund and executed by the Trustee are governed by the VPS Rules issued by
SECP.
Tax Authorities
The requirements of the Tax authorities with respect to deduction of tax,
payment and filing of returns are assisted by Trustee and Custodial
department.
Comprehensive operating procedures exist to ensure smooth performance of
all trustee functions.
Introductio
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CDC offers Shares Registrar Services (also known as Transfer Agent or R/TA
services) to facilitate Issuers and their shareholders. This initiative was taken
in early 2008 to cater to the growing need of more comprehensive and
efficient SRS services in the Pakistani Capital Market.
SRS is one of the most important services required by a capital market in any
country or region. Considering the current market scenario where none of the
other SRS service offerings are composite enough to offer a one-stop solution,
CDC has developed a high-tech Share Accounting System with an exclusive
Authority & Security Management System and workflow components to
guarantee efficient SRS services. CDC - SRS offers a composite portfolio of
maintenance, registration, verification and direct customer dealing &
interaction.
CDC has taken a competitive lead in the market for SRS services by providing
a one-window solution to shareholders, backed by a country-wide branch
network and state-of-the-art IT infrastructure. Also, independent Legal and
Internal Audit departments ensure statutory and regulatory compliances.
Moreover, a customer support services department including a call center with
a toll free number [0800 – CDCPL (23275)] and a dedicated and trained
customer support team facilitating customers on a day-to-day basis.
Additionally, the feature that gives CDC a real edge is its Business Continuity
Program (BCP) supported by backup sites and disaster recovery capabilities to
ensure integrity of information and recovery of the service immediately in case
of any disaster.
Scope of Service
Following is the scope of services that would be provided under the umbrella
of CDC – SRS Services.
Introductio
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• As part of CDC’s diversified portfolio services offering and a strong
financial backbone, CDC Technology Services Group offers Enterprise
Information Technology based consultancy and implementation services to
its valued customers across the following markets: Financial Services,
Telecom & Media and Medium to Large Enterprises across the region
focusing predominantly towards Microsoft based competencies with the
right team equipped to deliver quality services to our customers.
• We at CDC Technology Services believe in a two-prong balanced approach
i.e. delivering not only the process adoption that is most beneficial to our
customer’s organization, but also facilitating the implementation of process
adherence utilizing the best in class enterprise technology. With this focused
approach CDC Technology Services facilitates to businesses, the innovative
and creative use of processes and technologies helping them to capitalize on
their ‘true potential’.
• We are confident that the strong lineage of values inherent within CDC’s
culture since 1997 will enable us to emerge as the next market leaders for
premiere technology services in the region. When you work with us, you
will feel the difference as you will be working with some of the most
seasoned, passionate and forward-thinking Consultants and Technologists in
not only Pakistan but the entire region.
• Objective
•
• “To be a leading institution providing quality services to our customers and helping them
capitalize on their true potential.”
•
• Our Commitment
• We are committed to provide quality services to our customers comparable
to best in class practices. The company’s aim is to be the centre of
excellence in every venture it pursues by continuously employing state-of-
the-art technology coupled with the best talent while maintaining good
corporate governance. CDC is committed to providing its employees an
environment of professional & personal growth.
Account Holder
Account Holders are allowed to keep their beneficially owned securities into CDS.
Eligibility Criteria:
As per CDCPLR, any person, company, corporation or institution in such class as the Board may, from time to
time, determine in this behalf, may apply to the CDC for admission to the CDS as an Account Holder.
Account Opening Package contains the following documents and request for other required documents:
C) The applicant submits the above-mentioned documents (complete in all respect) to CDC.
D) Upon receipt of the documents, CDS software is installed at the premises of the applicant.
Participant
Participants, apart from keeping their beneficially owned securities, are entitled to have client accounting
facilities and therefore can provide custody services to their clients.
Eligibility Criteria:
As per Central Depository Company of Pakistan Limited Regulations (CDCPLR), Any:
• Stock broker;
• Banking company within the meaning of the Banking Companies Ordinance, 1962 (LVII of 1962);
• Company, corporation or institution to which Section 3-A of the Banking Companies Ordinance, 1962
is applicable; or
• Company, corporation or institution in such class as the Board may, from time to time, determine in this
behalf, may apply to the CDC for admission to the CDS as a Participant.
It is also to be noted that it takes three working days to open an account after submission of
documents (provided the documents are complete in every respect).
Eligible Pledgee
In order to lend against electronic book entry securities, the pledgors can pledge the desired
securities only in favor of Eligible Pledgee in CDS. Once pledged, the securities are no longer
available for transfer/delivery to the pledgor until such time as Eligible Pledgee releases them
from pledge. In short, the control over the pledged securities moves to Eligible Pledgee until
the securities are released. Any benefits however, still accrue to the Pledgor. Eligible pledgees
can also call the pledged securities in another account if they so desire.
Eligibility Criteria
Any person, company, corporation or institution in such class as the Board may, from time to
time, determine in this behalf, may apply to the CDC for recognition by the CDC for the
purpose of admission to the CDS as Eligible Pledgee.
Account Opening Package (Eligible Pledgee) contains the following documents and
request for other required documents:
Individual Corporate
Documents
Account Account
Admission Form: General information about the client is
obtained on this form. Admission Form (Individual) Yes Yes
Admission Form (Corporate)
Agreement: The agreement states terms and conditions
agreed upon by both parties for opening an account with Yes Yes
CDC.
Specimen Signature Card: Name & signatures of authorized
Yes Yes
signatories are obtained on this card.
Specimen Board Resolution: Certified true copy of the
Board Resolution authorizing the company to enter into an
No Yes
agreement with CDC and nominating signatories on behalf
of the company is required.
OTHER REQUIRED DOCUMENTS
Certified true copy of Stock Exchange Registration
Yes Yes
Certificate (If applicable)
Certified true copy of Memorandum & Articles of No Yes
Association
Certified true copy of Certificate of Incorporation No Yes
Certified true copy of Certificate of Commencement of
No Yes
Business (if applicable)
Security Deposit & Documentation Fee Yes Yes
Certified true copy of Banking License(if applicable) No Yes
Certified true copy of NBFC License(if applicable) No Yes
Certified true copy of SECP Brokerage Certificate (if
Yes Yes
applicable)
Certified true copy of Minimum Subscription Certificate and
No Yes
Prospectus (if applicable)
F) As soon as the account is activated, following Ids and passwords are sent to
the Applicants:
It is also to be noted that it takes three working days to open an account after
submission of documents (provided the documents are complete in every respect).
Global Terminal
All CDS elements are required to access CDS through their authenticated terminals
only. For the benefit of its clients, CDC has provided computer terminals at its
premises to be operated by clients (all CDS elements), in case of any technical
problem at their end. With this facility, clients can directly log on to their accounts
from CDC premises and complete their transactions.
Clients are required to bring a request letter duly signed by the authorized
signatory (ies) of the account to avail this facility.
DIRECT TRANSACTIONS
The detailed procedures for the deposit of security certificates into the Central
Depository System are as follows:
1. Account holder/Participant will fill out a four copies of Securities Deposit Form
which contains, inter alia, the following data elements:
⎯ Account Holder/Participant Id
⎯ Account Holder/Participant Name
⎯ Security Id
⎯ Security Name
⎯ House/Sub-account Id
⎯ House/Sub-account Name
⎯ Issuer/Transfer agent Id
⎯ Issuer/Transfer agent name
⎯ Folio No. (multiple)
⎯ Certificate No. (multiple)
⎯ Distinctive Nos.— from (multiple)
⎯ Distinctive Nos.— to (multiple)
⎯ No. of securities (multiple)
⎯ Account Holder/Participant/authorized agent’s signature
In addition to the above the Securities Deposit Form has fields which the
Issuer/Transfer agent (R/TA) will use to indicate whether a particular security
certificate has been rejected or accepted and, if accepted, cancelled
The Securities Deposit Form also contains a declaration, to be signed by the legal
owner of the securities being deposited, stating the fact that he is indeed the owner
and that the details given on the form are correct. The objective of this declaration
is to provide protection to the Participant against possible subsequent claims
relating to the securities in question.
A sample of the Securities Deposit form is given below for the user’s guidance.
This sample contains all the data fields mentioned in the description above.
2. Although distinctive numbers of the securities being deposited are entered on
the Securities Deposit Form, these numbers are not entered into the Central
Depository System at any stage. The objective of putting them on the form is to
provide an audit trail back to the original securities should this be found
necessary at a later stage.
3. Relevant security certificates and the signed transfer deeds accompanying them
will be attached to the Securities Deposit Form. The Account
Holder/Participant will enter the name of the CDC as the transferee.
4. Account Holder/Participant will then key in the data to the system using the
form as the data entry document.
5. The Issuer/Transfer agent (R/TA) will mark the appropriate spaces in the
Securities Deposit Form, indicating against each security certificate whether it
has been accepted or rejected. The ‘Accepted’ column on the form will contain
a ‘4’ and the ‘Certs. Cancelled’ column will contain the initials of
Issuer/Transfer agent (R/TA) staff member dealing with the transaction if the
certificate mentioned on that line has been accepted. In case of rejection, the
Issuer/Transfer agent (R/TA) will put the appropriate rejection code in the
‘Rejected’ column.
6. Partial acceptance of some of the certificates on a Securities Deposit Form will
be allowed by the system.
7. Cancellation of a deposit request will be allowed until such time the transaction
is not saved by Issuer/Transfer agent (R/TA).
8. While CDC has authorized its Account Holders/Participants to sign transfer
deeds as transferee on behalf of CDC under Regulation 8.1.1. However, if an
Account Holder/Participant wish to authorize any person to sign the transfer
deed on his behalf then he may contact the concerned Issuer/Transfer agent
(R/TA) as to what would satisfy his requirement.
Note: During the Book Closure period for a Security, the System will not
allow Account Holders/Participants to process and post Deposit Request
transactions for that particular Security.
WITHDRAWAL OF ELIGIBLE SECURITIES FROM
THE CDS
Note: During the Book Closure period of a Security, the System will not allow
Account Holders / Participants to process and post Withdrawal Request
transactions of that particular Security.
FREE DELIVERIES
The term ‘free deliveries’ applies to all book-entry deliveries of securities, which
take place without any corresponding movement of cash on the system.
An Account Holder/Participant is only allowed to deliver securities out of his
Account Family. The security controls built into the system do not allow an
Account Holder/Participant access to any Account Family other than his own.
Participants are required to deliver securities out of sub-accounts only after
obtaining written instructions from their respective clients.
This category of transaction also covers book-entry deliveries between an Account
Holder/Participant’s main account, house account and the sub-accounts maintained
on the system.
The Free Delivery transaction does not require separate initiation and confirmation
stage. The transaction is completed when an Account Holder/Participant enters
data into the system asking for securities to be delivered from his account to
another account. The Account Activity Report produced by the system on request
provides the necessary documentation and audit trail of the transaction. For the
sake of their own documentation, Account Holder/Participants can get their clients
to fill out standard forms when giving instructions to the Account
Holder/Participant.
If the recipient of the securities being delivered does not wish to accept them, he
can execute another free delivery to reverse the impact of the original transaction.
Once an Account Holder/Participant has delivered securities from his account to
another Account Holder/Participant’s account, the transaction can only be reversed
by the recipient delivering them back.
To give the user an overview of free deliveries, a flow chart of the procedures is
given below:
Free deliveries are executed in the CDS by means of the four following options:
• Intra Account Movement
• Bulk Intra Account Movement
• Inter Participant Free Delivery
• Bulk Inter Participant Free Delivery
Each of the above options is described in detail in the paragraphs that follow.
A sample of the Pledge Form is given below for the user’s guidance. This sample
contains all the data fields mentioned in the description above.
The Eligible Pledgee creates a new group for the pledge using the Open Group
transaction
3. The Account Holder/Participant enters the pledge transaction into the system by
using the Pledge form as the basis for data entry.
4. The Account Holder/Participant sends one copy of the Pledge form, duly signed
by the Account Holder/Participant and his client (in case securities are being
pledged on behalf of a client) under whose instructions the securities are being
pledged to the Eligible Pledgee.
5. The Eligible Pledgee retains the signed form mentioned above for its own
record.
6. One copy of the Pledge Form is retained by the Account Holder/Participant and
the third copy is given to the client (in case securities are being pledged on
behalf of a client).
7. Reversals of Pledge transactions are not allowed. The only way to reverse a
Pledge transaction is to put through a Pledge Release Transaction, which is
described below.
8. The Eligible Pledgee is to obtain printed reports from the CDS showing the
position of securities pledged to him by various Account Holder/Participants of
the Depository and/or their clients.
9. In the case of Pledgee Banks, the Eligible Pledgee(s) are the designated
branches of that particular bank, which have been given Pledgee status by the
CDC.
PLEDGE CALL
Securities, which have been pledged can be transferred to any other account at any
time by the Eligible Pledgee or transferred to any other account in CDC at any
time by the Eligible Pledgee for handling under his instruction. The CDC does not
require the Eligible Pledgee to establish that the Pledgee has defaulted or otherwise
created a condition whereby a pledged call may be made.
STOCK EXCHANGE
A Transaction of Securities B
(Sell (Buy
er) er)
Securities transfer request Securities transfer intimation
CDC
CDS
A’s Securities transfer from A’s a/c to B’s a/c B’s
Account Account
HOW CDC WORKS WITH STOCK EXCHANGE?
CDC acts as a window for stock exchange. Transactions take place between two
investors in stock exchange. CDC just transfer the securities from One Investor
account to other Investor Account on behalf of those investors.
There are two parties: party A and party B, Both have their account s in CDC,
✔ A transaction takes place between A and B at stock Exchange.
✔ A sells his securities to B.
✔ A sent request to CDC to transfer his shares to B.
✔ In CDS, Shares are transferred from A’s account to B’s account
✔ Intimation about transfer of securities are sent to both parties.
LEGAL FRAMEWORK
Central Depository Company of Pakistan Limited was formed under Central Depositories Act
1997 which was passed on June 10, 1997. Subsequently, Central Depository Company of
Pakistan Limited Regulations were developed and approved by the Securities and Exchange
Commission of Pakistan.
The establishment of a Central Depository System required changes in the legal framework.
Before Central Depositories Act 1997, registered owner of securities were recognized as
beneficial owner by law. Therefore, all the rights of the security holder (benefits & voting rights
etc.) were vested with the registered owner which was not suitable to the depository structure.
The Central Depositories Act 1997 made it possible to recognize the beneficial owner of
securities on the basis of holdings in depository accounts. In the current depository structure, all
securities are registered in the name of Central Depository Company of Pakistan Limited in the
capacity of a nominee, the account holders are considered to be the beneficial owners of
securities on the basis of their holdings in CDS accounts.
RELEVANT LEGISLATION:
Central Depositories Act, 1997
Central Depository Company of Pakistan Limited Regulations as of November 6, 2009
Companies Ordinance, 1984, and
Zakat & Ushr Ordinance, 1980
OTHER REGULATIONS:
The Anti Money Laundering Rules 2008
The Anti Money Laundering Regulations 2008
The Anti Money Laundering Ordinance 2007
TECHNICAL INFO
CDS NETWORK:
CDC's network is spread across the main trade hub cities of Pakistan. The sites are
interconnected through highly reliable WAN links. The reliability of links is backed up with
multiple levels of redundancy. In case of a link failure, the fallback to backup link is completely
unnoticeable. Along with reliability and redundancy, security is one of the most important
concerns for CDC. Confidentiality and authenticity are ensured for all transactions that are
carried over the network.
Stock users are connected through resilient and dedicated links while clients other than stock
users (external clients) connect to the CDC network through dial-in to our local point of presence
by using Pakistan Telecommunication Corporation Limited’s Public Switched
Telecommunication Network (PSTN). Sufficient numbers of simultaneous dial-in lines are
maintained at various sites to allow first call connection. We also have reliable and high
bandwidth metro fiber connectivity for external clients.
CDS SOFTWARE:
CDS is a menu-driven client/server application system. The Graphic User Interface based
proprietary client runs on a Microsoft Windows based PC. The Client neither stores users’ data
nor executes the application logic; instead the customer data as well as application logic resides
on the central server managed by CDC. The installation and set-up of the proprietary CDS Client
at customer site is supported by the Customer Network Support Services.
The application is being continuously enhanced in-house to include more functions and features.
Standards based Software Engineering process is being implemented to ensure uninterrupted
availability of the system and the integrity of the data.
The software updates for CDS Client are delivered over the CDC network for efficient
configuration management.
CDS HARDWARE:
CDS Client is an Intel based PC with a LAN card for the users at local stock exchange and a
standard modem for the remote users.
SECURITY MEASURES:
To ensure utmost security of information, multiple levels of protection have been deployed to
create an impregnable system for hackers and unauthorized users. Some of the major security
measures include:
• Terminal Authentication – A dual factor authentication protocol comprising of a 4 digit
pin number and a 6 digit automatically generated RSA passcode.
• Various Firewalls
• CLI binding Servers - The central servers comprise of powerful, fault tolerant and
redundant servers with large storage devices and fast archival systems at the primary site.
PERFORMANCE AT A GLANCE
STATISTICS
FEE SCHEDULE:
In spite of the high inflationary pressures, CDC has not revised its fee structure. In fact, a
friendlier tariff package has been introduced. This is inline with our prime objective that is to
cater to the needs of industry growth.
The fee structure for trustee services is as follows:
Trusteeship Tariff Structure for Voluntary Pension Schemes
Net Assets
(Rupees) Tariff
From To
Rs. 0.3 million or 0.15% p.a. of Net Assets, which ever is
1 1 billion
higher
Above 1 Rs. 1.5 million plus 0.10% p.a. of Net Assets, on amount
3 billion
billion exceeding Rs. 1 billion
Above 3 Rs. 3.5 million plus 0.08% p.a. of Net Assets, on amount
6 billion
billion exceeding Rs. 3 billion
Above 6 Rs. 5.9 million plus 0.06% p.a. of Net Assets, on amount
-
billion exceeding Rs. 6 billion
GLOBAL TERMINAL
All CDS elements are required to access CDS through their authenticated terminals only. For the
benefit of its clients, CDC has provided computer terminals at its premises to be operated by
clients (all CDS elements), in case of any technical problem at their end. With this facility,
clients can directly log on to their accounts from CDC premises and complete their transactions.
Clients are required to bring a request letter duly signed by the authorized signatory (ies) of the
account to avail this facility.
Please feel free to contact our Customer Support Services at 0800-CDCPL (23275) or
info@cdcpak.com for detailed requirements related to Global Terminal Facility.
INTERNATIONAL LINKAGES
CDCPL is an active member of the following regional and international bodies / entities:
ACG – Asia-Pacific Central Securities Depository Group:
In 2006, CDC hosted the 10th Annual General Meeting of the Asia Pacific Central Securities
Depository Group (ACG), which was attended by around 60 delegates from 18 countries of the
region as well as chairpersons of major financial regulatory bodies of the country. CDC was also
the ACG Secretariat for 2007.
ANNA – Association of National Numbering Agencies
CDC is the sole National Numbering Agency (NNA) for Pakistan and issues ISIN to standardize
identification of local securities for trading and settlement in the country and abroad. ISIN
(International Securities Identification Number) is the unique identification number assigned to
identify securities worldwide.
ISSA – International Securities Services Association.
FEAS – Federation of Euro-Asian Stock Exchanges.
SAFE – South Asian Federation of Exchanges.
CDC Access
Introduction:
CDC Access- Worldwide Access to CDC Accounts
In a drive to increase customer convenience for investors to benefit from electronic
custody & settlement of securities, CDC has started multiple channels for investors
to access their electronic securities portfolio through its innovative service-range
CDC customers can access their account information through services, which
include IVR (Interactive Voice Response), Web and SMS facilities.
• IVR is a round-the-clock Interactive Voice Response system supported by a
state-of-the-art call centre, toll free number 0800-CDCPL (23275) and
dedicated customer support staff.
• CDC Access – Web enables Investor Account holders to access their
account information through https://www.cdcaccess.com.pk
• CDC Access– SMS gives an added level of convenience to investors by
providing them their account info on their mobile screens.
• Web Kiosk and IVR Phone Booth are two especially tailored facilities for
CDC’s walk-in customers at the CDC House (Shahra-e-Faisal, Karachi),
enabling them to access https://www.cdcaccess.com.pk through the touch-
point kiosk machine installed in the waiting lobby. Similarly, they can
access the CDC Access – IVR and / or talk to a customer relationship officer
through the nearby IVR Phone Booth.
Generation of T-Pin:
• Call at 0800-CDCPL (23275).
• After selecting the language preference, press 1 for self service.
• Enter your 12 digit CDC – Relationship Number (which is a combination of
IAS ID and your Investor Account Number)
• Generate your 4 digit T-Pin.
Other Reports:
• Deposit Report – Detail of deposit of physical certificates in your account
for conversion to electronic book-entry form
• Withdrawal Report - Detail of withdrawal of securities from your account
in the form of physical certificates
• Billing Information – Detail of amount charged against transactions &
other services pertaining to your account
Service Request:
• Service Request Status - Detail of services requested by you and their
status
• New Service Request - Facility to make service requests pertaining to your
account, like changes in Registration Details or request for a new
Transaction Order (T.O) Book, etc.
General Information:
• Securities List Price – List of CDS Live securities with their closing market
value as of the last trading day of the previous month, at the Karachi Stock
Exchange (Guarantee) Ltd. (basis for calculating ‘Custody Fee’ according to
IAS Schedule of Fees)
• Corporate Action Diary - Detail of Bonuses, Right Issues, Cash Dividends,
Mergers and other Corporate Announcements
• Notices & Circulars - General CDC-related updates