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Government Information Systems Plan

Chapter 1
ICT Developments and Challenges
A. ICT Facilities in the Philippines
B. International Comparisons

Chapter 4

C. ICT Developments in the Philippine Government

Institutional and Policy Framework

D. Institutional and Policy Issues

A. High-Level Policy Advocacy and

E. Network Infrastructure and Telecommunications

Championship for the GISP


B. Institutional Roles and Arrangements

F. Financing Issues
G. Government Development Objectives and
Governance Reform Initiatives
H. Public Sector Absorptive Capacity
for Electronic Governance

Chapter 2
Vision and Development Framework
A. Vision
B. Goals and Objectives
C. Development Framework

Chapter 3

Chapter 5
Implementation and Financing Strategy
A. Implementation Strategy
B. Implementation Schedule
C. Implementation Scenarios
Annex A-1
Ongoing Government ICT Projects
Annex A-2
Government ICT Projects in the Pipeline
Annex B
Technology Assessment Capsules

Strategies and Solutions

Annex C

Government Information Systems

Indicative Hardware System Specifications

A. General System Categories

Technical Annex

B. Database and Information Systems Architecture

C. Priority Information Systems
Strategies and Technology Solutions
Indicative System Configuration

Malacaan Palace
Manila, Philippines

n my keynote speech during the Knowledge Economy Conference held last

May 8, 2000, I specifically mentioned that I would especially want to see the wider and more
effective use of information and communications technology (ICT) in government, particularly
in ensuring wider public access to information and the faster and efficient delivery of
government services to our people.
Philippine Government Online is therefore a very apt name for this
Government Information Systems Plan (GISP) as it means bringing government closer to
our people. The GISP sets the vision where our citizens, anywhere in the country, as well as
fellow Filipinos, foreign friends and potential investors anywhere in the world would have
direct access to government information and services.
All these are now possible if we harness the full potentials of ICT and the
Internet. We look at ICT, not only as a productivity tool, but more importantly, as a
development strategy for economic growth and global competitiveness. In fact, it is an
important component of the Medium-Term Philippine Development Plan (MTPDP), or Angat
Pinoy 2004. The MTPDP chapters on Social Reform and Development, Infrastructure
Development, Industry & Services, and Government and Institutions Development clearly lay
down the policies, strategies, and programs in applying ICT to enhance overall governance
and to realize our development objectives.
In pursuance of those development objectives, the GISP details the enabling
policy and institutional infrastructure, specific strategies and technology solutions, as well as
the financing options for us to realize our vision of a Philippine Government Online. It also
provides the implementation framework and key milestones that could serve as a major guide
for the different line departments and agencies, the Department of Budget and Management
and other oversight agencies, as well as the Cabinet and Congress in the planning and
allocation of budgetary appropriations for priority ICT programs and projects of the
The realization of our vision of Philippine Government Online will only be possible with
the support of everybody. I, therefore, enjoin the cooperation of the leaders and members of Congress,
the Judiciary, all executive departments, local government units, and the private sector to make us
realize this vision.
Joseph Ejercito Estrada
Republic of the Philippines

Republic of the Philippines
Office of the President
c/o Philippine Council for Advanced Science Research and Development
Department of Science and Technology
Bicutan, Taguig, Metro Manila
Telephone Nos. (632) 837-20-71; (632) 837-75-16/22; Fax No. (632) 837-31-68
E-mail: ifd@agham.dost.gov.ph


This is not just a buzzword. It is both the vision and strategy adopted by the government in reforming
governance today through the application of information and communications technology (ICT). And
the Government Information Systems Plan (GISP) is the framework and master plan to make this
Consistent with the countrys development objectives as contained in the Medium-Term Philippine
Development Plan, or Angat Pinoy 2004, the GISP envisions an electronic bureaucracy widely and
readily accessible to its constituency - the Filipino people.
It is a master plan that sets the enabling policy and institutional infrastructure and environment, as
well as the direction, priorities, and benchmarks for computerization of key government operations and
activities over the next five to ten years. It is a plan to fully harness the potentials of ICT for good
governance and promote transparency and accountability in government operations and transactions.
The GISP was formulated in consultation with various stakeholders -- government agencies, the private
sector, civil society, media, the academe, and other critical players in governance and the information
and communications technology community.
The National Information Technology Council, or NITC, would therefore like to acknowledge and
express its sincerest thanks to all those who have contributed their time and energy to ensure the
completion of this Plan. Without their valuable inputs, support and encouragement, the completion of
this Plan would not have been possible. We hope that this will translate into concrete results for the
realization of the GISPs goals and objectives.
At the same time, we enjoin all those in government and the private sector to work together in ensuring
Department of Science and Technology
National Information Technology Council
National Economic and Development Authority
National Information Technology Council
President and CEO
Ayala Corporation
National Information Technology Council

WHEREAS, the government is committed to carry out, in pursuance of Angat Pinoy 2004, or the Medium-Term
Philippine Development Plan, 1999-2004, wide-ranging administrative reforms to enhance government efficiency and effectiveness in
government operations and in the delivery of basic services to the public;
WHEREAS, these reforms are being pursued particularly in fiscal and financial management, procurement, education and
manpower development, personnel welfare, organizational effectiveness, and service delivery;
WHEREAS, the wider use and application of information and communications technology offer tremendous opportunities
for government to ensure the success of these reforms;
WHEREAS, the National Information Technology Council (NITC), the policy advisory body on information and
communications technology in the country, has formulated, in close consultation with concerned government agencies, the private
sector, local government units, academe, and members of Congress, and accordingly endorsed a government information systems plan
that will serve as blueprint for the computerization of vital government operations and key front-line services for more effective
WHEREAS, the NITC and the Electronic Commerce Promotion Council, created pursuant to Executive Order 468, dated 23
February 1998, have been merged into the Information Technology and Electronic Commerce Council (ITECC);
NOW , THEREFORE, I, JOSEPH EJERCITO ESTRADA, President of the Philippines, by virtue of the powers vested in
me by law, do hereby order as follows:
Section 1. Approval of the GISP. The Government Information Systems Plan (GISP), also to be known as Philippine
Government Online hereto attached, is hereby approved and adopted as framework and guide for the computerization of key frontline
and common services and operations of the government to enhance overall governance and improve the efficiency and effectiveness
of the bureaucracy.
Section 2. GISP Implementation. To ensure the full and effective implementation of the GISP, all government agencies and
instrumentalities, including local government units, shall align their respective computerization projects with the priorities identified
in the GISP. The ITECC shall prepare a consolidated annual program of expenditures for government computerization, which shall
become part of the Presidents Annual Expenditure Program for submission to Congress.
Section 3. Implementing Rules and Regulations. ITECC shall issue such guidelines as may be necessary to implement this
Executive Order.
Section 4. Repealing Clause. All orders, directives, issuances, resolutions, rules and regulations or parts thereof that are
inconsistent with the provisions of this Executive Order are hereby repealed or modified accordingly.
Section 5. Effectivity. This Executive Order shall take effect immediately.
DONE in the City of Manila this 12th day of July, in the year of our Lord Two Thousand.


President of the Philippines
By the President:

Executive Secretary

Chapter 1
ICT Developments and
The success stories of many Asian countries may be attributed in large part to their adoption of policies
and strategies that focused on the use and exploitation of information and communications technology
(ICT). These include: strong government commitment and support for ICT development in the form of
policy incentives; increasing levels of investment in ICT research and development projects; liberalized
and accelerated investments in key infrastructure and telecommunications facilities; increasing
manpower development and skills training, particularly in engineering and ICT.

A. ICT Facilities in the Philippines

The liberalization of the telecommunications industry opened the doors for more players in the sector,
which resulted in a dramatic rise in the countrys telecommunications facilities and services.
Starting 1992, cellular mobile telephone services (CMTS) were offered by public carriers with approved
franchises on either regional or national coverage. In 1997, the cellular phone density was at 18.78
phones per 1,000 persons, or about 53 users for every cell phone.
Figures 1-1 and 1-2 show that about 5.4 million land-based telephone lines were installed from 1993
to 1997 with the implementation of the Service Area Scheme of the DOTCs Basic Telephone Program.
Telephone density increased nearly 10 times from 1992 to 1998.

Three new alternative backbone networks are now being built to meet the increasing demand of the
public for faster, more efficient, and more modern telecommunications facilities: the National Digital
Transmission Network, a fiber optic network to run from La Union through Western Visayas to Davao
City; the Domestic Fiber Optic Network which will provide nationwide digital coverage; and a network
that will link Manila and Cebu.
Through the Municipal Telephone Program, the government, as of September 1997, had put up 867
Public Calling Offices (PCOs) in municipalities nationwide, on top of the 427 set up by the private sector.
Still, about 700 municipalities had no telephones as of 1998.
In August 1997, the Mabuhay Philippines Satellite Corporation launched the first satellite
communications link connecting Metro Manila hub stations with all regions in the country. A second
satellite is being built by the Philippine Aguila Satellite Inc., a consortium of private telecommunications

Personal Computers Market

The personal computers market increased tremendously with average annual sales estimated at 350,000
units. About 20% of total sales is bought for home use, the rest for office and business use (Velasco,
UAP/CRC 1999).

Internet Service Providers

From 19 in 1995, Internet service providers rose to about 160 in 1997. Other services using the Internet
also expanded.

Some new services using the Internet

The Internet aXess card launched by WebQuest which provides telephone services over the Internet;
The first Philippine Internet Exchange (PhiX) established by PLDT, interconnects Infocom, Iphil, Mozcom,
Virtualink and Worldtel which allows service providers to exchange local Internet traffic within the Philippines without
having to connect to the host servers overseas.

As of end 1997, Internet subscribers numbered 50,000 to 75,000 while an additional 150,000 to
225,000 nonsubscribers have access to the Internet through schools, offices, and cyber cafes (Velasco,
UAP/CRC 1999).

Software Service Providers

A UNIDO study (1997) showed that local software providers are small, with very limited capital and
capacity to develop products that will satisfy governments sophisticated requirements. Government
needs to address this through policies and strategies that will stimulate capital formation and encourage
partnerships between local software and solution providers and government. The situation also calls for
a government study on the possibility and implications of opening up the procurement of huge ICT
projects to global competition.

B. International Comparisons
Asian ICT Facilities
Despite improvements in telecommunications, the Philippines falls behind its Asia-Pacific neighbors.

Based on data from OECDs 1999 World Development Indicators, the Philippines ranks second from the
bottom in terms of ICT facilities among Asian countries, only better than Indonesia (Figs. 1-3, 1-4 and 15). Hong Kong and Singapore had ICT facilities comparable to those of Japan and the United States,
which are the world leaders. Malaysia, South Korea and Thailand are likewise gaining more ground in
improving their ICT facilities.

ICT Market
The Asian ICT markets grew at an average of 20.44% from 1987 to 1994, outstripping the growth in the
regions gross domestic product (Fig. 1.6). The Philippine ICT market is growing at a pace more than
twice its GDP growth. The rapid growth in the ICT market in the region resulted in its increasing share in
the world market from 1.7% to 2.8% during the period.

Key ICT Initiatives in Asian countries

Malaysias 2020 Vision and Multimedia Super Corridor launched in August 1996
South Koreas program to build an information highway between 1996 and 2010
Telecommunications and information industries as among the top ten priority industries in Singapores
Manufacturing 2000
The Philippines IT21 and provision of tax holidays and other incentives to locators in IT parks, a few of which
have already been proclaimed: the Eastwood Cyber Park in Quezon City; the Northgate Cyber Zone in Alabang; and
the Fort Bonifacio-Silicon Alley IT Park in Fort Bonifacio, near Makati City. The first Software Development Park has
also been established at the Subic Economic Zone. And the Ayala Group has announced the proposed
development of an IT park in Cebu.
The Science Park and Teletech Park in Singapore
The Technet and Industrial Technology Centre in Hong Kong
Kuli High Tech Park in Malaysia
Hong Kongs plans to develop a HK$13 billion high-technology business park called the "Cyberport" in a bid to
attract investments from information services companies. Hong Kong aims to position itself as a major hub for
electronic commerce and information technology.
Singapore One, a high-speed, broad band network aimed at delivering interactive multimedia content to homes,
offices and schools. Singapore plans to build its version of Silicon Valley where high-technology educational
institutes, research and development firms, and venture capitalists will be encouraged to set up shop.
Contributing to this expansion are the successive multi-annual plans and information highway projects
of these countries, including the development of science and technology parks and industrial estates
with an ICT focus. Side by side with the initiatives of Thailand, Malaysia, South Korea, Hong Kong and
Singapore, the Philippines has adopted a national ICT plan for the 21st century and gives ICT projects
high priority in its investment plans.
It would be noted however, that with ICT penetration ratio (market size as a percentage of GDP) as
benchmark, the Philippines (with a ratio of 0.5) falls way behind such Asian countries as Hong Kong
(1.2), Malaysia (1.3), Singapore (1.9), and Korea (1.6). The Philippines is at par with Thailand (0.6), China
(0.5) and India (0.5), but slightly better than Indonesia (0.4).

Government Computerization Initiatives

in Selected Asian Countries
Computerization efforts in the public sector of some Asian countries were anchored on strong
government leadership and action as well as intensive and extensive private sector participation. For
Singapores public sector computerization was a key component of its National Information
Technology Plan of 1980, which enunciated a national policy on ICT. One of the objectives of the plan
was to computerize the ministries and departments of government to improve productivity and stimulate
the computerization of the entire country. The program was implemented with strong central direction
carried out through the Committee on National Computerization. The committee, made up of members
from government agencies with intensive involvement in ICT and the academe, was the top-level
policymaking body for information technology in the government.
Malaysia embarked on an aggressive ICT development strategy in an effort to be globally competitive.
It established the

MSC, which features among other things, the development of Electronic Government as one of its
flagship applications. This program is intended to improve governments internal operations and services
to the public. The operationalization of the Electronic Governance program is seen as the catalyst to the
development of the Multimedia Super Corridor and the influx of investments in the sector.

C. ICT Developments
in the Philippine Government
Government Computerization Initiatives
Computerization in the Philippine government pre-dates similar efforts by our Asian neighbors, having
started as early as 1969 with the so called "evangelization" on the fundamental uses of computers by
then Executive Secretary Alejandro Melchor. On 12 June 1971, the National Computer Center (NCC) was
established through Executive Order 322. The NCC assumed a pioneering role in the establishment of
computerization capacities in the government. Its interventions were direct and total and included
systems conceptualization, design and development, implementation, and manpower training. Its role
has since expanded to being the governments regulatory arm in the areas of ICT training certification
and procurement and service provider to ICT resource management for the public sector.
While the Philippine government was an early starter, its development speed was so slow it was
overtaken by the faster government ICT development programs of other Asian nations.
Nevertheless, there has been tremendous effort to catch up. In 1994, government adopted the National
Information Technology Plan 2000 or NITP2000 and created the National Information Technology
Council as the central policy body on ICT matters in the country. The council was also tasked with

coordinating the NITP2000s implementation. For the first time, government developed a comprehensive
plan and mapped out strategies for the development of the ICT industry as well as the development of
ICT in the public sector. In February 1998, government launched IT21, which outlines the countrys
action agenda for ICT for the 21st century. One of the plans goals is for government to harness the use of
ICT in improving its overall capacity and efficiency and thus enable local and national governments to be
strategic partners in development. The plan promotes best practice ICT in governance and encourages
the outsourcing of government ICT projects to stimulate industry growth.
The government formulated the Philippine Information Infrastructure (PII), which will provide the
telecommunications systems and facility services, value-added network and communications services,
and information or content management and applications services. The setting up of the RPWEB
through Administrative Order No. 332 provided the needed impetus for the realization of the PII. The
RPWEB will serve as the countrys Intranet to achieve interconnectivity and greater efficiencies in
electronic information and data interchange among government, academe, and the industry and
business sectors.
A most significant development is the recent signing of the E-Commerce Law. The Law, which defines the
Philippine governments policies on electronic transactions and provides the legal framework for the
countrys participation in e-commerce, opens vast opportunities for global trade and economic growth.
Three ICT parks offering competitive financial and tax incentives for ICT business are now being
developed in three strategic sites: the Eastwood Cyber Park in Quezon City; the Northgate Cyber Zone in
Alabang; and the Fort Bonifacio-Silicon Alley IT Park in Fort Bonifacio, Taguig. The first Software
Development Park has been set up at the Subic Economic Zone, and the Ayala Group is planning to
develop an ICT park in Cebu.

Information Systems Applications

Most national government offices have automated their clerical functions using word processing and
spreadsheets. But while there are a number of transaction processing systems in key government
agencies, these systems have limited scope and functionality, are seldom integrated with related systems
in other government agencies, and in general, fail to provide timely and accurate decision-making
Moreover, the actual level of ICT usage or the number of applications in use vary across agencies. There
is also limited usage of administrative systems and even more limited usage of executive management

Networking Facilities
Because data communications facilities hardly exist, "stand-alone" applications are the prevailing mode.
A few operate on local area networks. There is minimal use of workgroup applications and decisionsupport systems, which generally add value to ICT application because they facilitate communication
and information sharing, and could potentially improve the efficiency and efficacy of government
agencies. There are no indications of mission-critical systems fully operating on enterprise-wide
networks or linked with other information systems of other agencies. Sharing of database or
communication network has not been vigorously explored or adopted.
Part of the problem could be the compartmentalized nature of Philippine government offices. Information
sharing among government agencies is not encouraged, and ICT planning and procurement are done in
isolation, thus preventing the setting up of needed integrated application systems that cut across
different agencies.

As of 1999, there were only 12 wide area networks (WANs) in various stages of development in the
government. The DOF now has four of these networks; DOF, three. The DA, DOLE, DTI and NEDA have
one each, and the last is found in the constitutional commissions. A total of 58 agencies are connected
through these installations while others employ the Internet for data transfer and communications. Only
130 offices have local area networks (LANs).
Only a small percentage of existing government ICT facilities can meet future computing and
communication requirements; hence, the need for massive upgrading and installation of servers and
client machines.
Data communication facilities are unavailable in many locations. Even reliable voice communication
services are nonexistent in some remote parts of the country. Some municipalities and barangays do not
have reliable and continuous electric power yet. In many areas, Internet access can be obtained only by
connecting to regional urban centers like Naga in Southern Luzon, Iloilo and Cebu in the Visayas, and
Davao and Cagayan de Oro in Mindanao.

Support Infrastructure
and Technological Knowhow
ICT expertise and knowhow are a vital component of the support infrastructure. Developing and
maintaining computerized information and communication systems require a large pool of competent
ICT professionals for systems beyond office productivity and clerical applications. But we are
experiencing another brain drain
in this field, as Filipino ICT professionals get attracted to the highpaying ICT jobs overseas. The situation is aggravated by the
comparatively low salaries and limited career opportunities that government offers.

ICT Standards in Government

At present, most government agencies are essentially left to themselves to establish or adopt available
ICT industry standards. While most internationally recognized standards for hardware, software, and
data communication protocols and equipment can be adopted readily or with certain modifications, the
establishment of data and application standards is equally important. Having common data and
application standards in government is essential for compatibility, for sharing databases, and minimizing
redundancy and inaccuracies in common and/or integrated applications.
The challenge, therefore, is to ensure interoperability and compatibility among the different information
and communication systems of government. The immediate task is to formulate, disseminate and
enforce a common set of ICT standards for all government organizations.

ICT Manpower in Government

The 1997 NCC survey on the level of computerization in government showed that only 1.5% or 4,120 of
the total 282,888 employees in respondent agencies comprise the ICT manpower complement, and about
half of these are data encoders and computer operators. The others are programmers, systems analysts,
and managers/administrators.
But the bulk of government personnel do not use computers. Their numbers vary in proportion among
the different departments. Ironically, some departments with extensive public goods production and
delivery services have very small proportions of their people using computers, such as DOH (30%), DENR
(20%), DOLE (29%), and DSWD (6%).
These data indicate the need for massive training and change management in government agencies to
retool the existing manpower pool being tapped for ICT functions. Since the current remuneration
package for government personnel is relatively low compared to the prevailing market rates, agencies
find it difficult to recruit and maintain qualified ICT personnel.
It is also imperative that agency heads be educated on ICT to raise their appreciation level of the
importance of ICT in improving workplace processes and for policy formulation and administration.
The variety in the size and nature of the ICT staff in different government organizations (e.g., some are
bureaus, some are divisions, while others do not exist as formal structures) also partly accounts for the
varying levels of computerization efforts in government.

Computerization in LGUs
The 1997 NCC survey showed that all of the 42 provinces and 32 cities that responded have at least one

microcomputer. There are neither mid-range computers nor mainframes among these local government
units (LGUs). The most common applications or information systems at the local level are the payroll
system and civil registration systems. Seventeen provinces and 22 cities are connected to the Internet.
Computers and information systems at the local level are basically used to automate some clerical tasks
and to computerize the data they collect from its clientele. Databases are not yet used to generate critical
inputs for policy and planning processes at these levels.
Only about 6% of the total 81,678 government personnel in the surveyed local government units use
computers, and even a smaller proportion (2.3%) had training on information technology. Less than 1%
or only 259 employees comprise the ICT personnel at the local level.

Government Investments in ICT

Government spending in ICT is generally on the rise, although not fast enough. Annual current operating
expenses for ICT projects or activities are estimated at P650 million. The 1999 budget provided P1.5
billion for ICT activities.
The government in the past six years has acquired more than P7 billion worth of ICT assets. The
implementation of the various information systems plans of agencies endorsed by NCC will require
funding of about P23 billion over the next six years.
The current level of investments is still very limited in relation to the magnitude of information
technology required to improve government services and institutional efficiencies. These limited
investments contributed to the widening information technology gap in the government.

D. Institutional and Policy Issues

An entire range of government institutions influences the dynamics of ICT development in government. A
clear, coherent and well-delineated institutional setup for ICT, therefore, is a prerequisite to sound ICT
policy formulation and implementation.
There are a number of government agencies and bodies whose functions or activities relate to or affect
ICT development and management in government.
These agencies include the National Information Technology Council (NITC); the Department of Science
and Technology (DOST); the Department of Budget and Management (DBM); the Department of
Transportation and Communications (DOTC); the Department of Trade and Industry (DTI) -Board of
Investments (BOI); the National Economic and Development Authority (NEDA); the National Computer
Center (NCC); the National Telecommunications Commission; the Commission on Audit (COA); the Civil
Service Commission (CSC).
At the policy level, the National Information Technology Council (NITC) was established in 1994 by
Executive Order 190 (amended by EO 469 in 1998, and EO 125 in 1999) as the overall policymaking and
coordinating body for the development of ICT in the country.
The NITC has cabinet-level representation, and NITC decisions are brought directly to the highest levels
of policy and decision-making in government, but problems continue to persist. These problems include
the following:
1. Inability of the principal members to participate in most meetings of the council and the tendency of
sending representatives who would often have no sufficient authority or mandate to commit the agency
on key issues, thus delaying action thereon;
2. Lack of a mechanism to ensure consistency of decisions at the Cabinet/NITC level, at the oversight
agency level, and at the executive/project execution level;
3. Lack of a full-time technical secretariat to perform substantive functions/activities for the council
such as the (a) preparation of technical/background papers for the use of the council members for a
more informed discussion of issues; (b) conduct of needed follow up on council decisions; and (c)
coordination, at the technical and program level, of the various ICT efforts, particularly in government.
Other related issues are:
1. Need for representation in the NITC of other key ICT players or sectors, which include the banking
sector, ICT professionals, represented by the Philippine Computer Society; the software developers and
producers, represented by the Philippine Software Association; and the computer manufacturers and
distributors, represented by the Computer Manufacturers, Dealers and Distributors Association of the
Philippines (COMDDAP) and the IT Association of the Philippines ITAP). Related to this is the issue of

whether oversight constitutional bodies like COA and the CSC should also be represented in the NITC.
2. Need to generate specific action ideas and specific projects from members, particularly those from the
private sector, that would clearly define their contribution as council members toward achieving the
NITCs goals and objectives; and
3. Need to address key issues, especially those that continue to hamper the more rapid growth and wider
application of ICT in the country (e.g., high telecommunications cost and limited access in many areas of
the country; limited bandwidth for faster access to electronic databases and the Internet; interconnection
and convergence issues).
Other policy gaps occur mainly because the scope of functions of oversight agencies has not been clearly
defined and functional relationships have not been clearly delineated. Classifying ICT resources for
funding and procurement, for example, should be resolved whether it is a NCC responsibility or part of
the auditing functions of COA. Clearly such function is not within the purview of auditing.
Some gaps have been addressed to a large extent by the issuance of EO 125, which clarified and
strengthened the NITC and NCC and delineated their respective functions. The effectiveness of these new
arrangements in addressing existing weaknesses and gaps in policies, particularly those concerned with
public sector ICT development, remains to be seen. Institutional and policy issues pose major challenges
for further reform, as follows:
1. Government must clearly articulate the vision of ICT development in the public sector, and its role in
achieving socioeconomic development goals and in pursuing more efficient, effective and responsive
2. Government must define and establish ICT development priorities, particularly those relating to
financing and investment. In doing so, it must resolve funding problems for existing ISP projects not
included in the GISP versus GISP projects, especially in the light of limited resources.
3. There is a need to formulate technology, security, interoperability, functionality and other relevant
standards and benchmarks, as well as guidelines, for the implementation of the GISP.
4. A comprehensive procurement policy for the GISP needs to be formulated to address a wide array of
issues and concerns which include the following:
a. A comprehensive procurement policy for ICT resources and services should be formulated. Such
policy, which should adhere to the principle of relegating to the private sector the production and
provision of goods and services, should simplify procedures for procurement and
contracting/outsourcing of services.
b. The government needs to define an outsourcing policy that will ensure that it gets the best service for
the least value. Toward this end, government should identify policies that stimulate competition,
upgrade the capacities of local industry, and explore the potential of opening the government ICT market
to international players.
5. Finally, government needs to establish clear rules, regulations and guidelines for the sharing among
government agencies of ICT resources to improve utilization efficiency.

E. Network Infrastructure
and Telecommunications Issues
The telecommunications and network infrastructureconsisting of basic telephone lines and networking
equipment like servers, routers, hubs, modems and computersmust be available, accessible,
affordable, reliable, and of good quality. The presence of these fetures is crucial to the implementation of
an electronic governance (and electronic commerce) strategy.
For government, business and industry, as well as for the public, telecommunications are essential to
the rapid growth of ICT. Hence, government must provide the necessary policy environment that will
ensure the following:
1. Level-playing field for all players to allow credible competition to flourish;
2. Transparent and clear rules to encourage innovation and therefore satisfy consumer demands on
quality, affordability, and product variety;
3. Workable public-private sector scheme to encourage private investments to flow, thus enhancing the

quality of services; and

4. Legislated institutional reforms that will allow the regulatory body to have sufficient autonomy, free
from any political interference, in the exercise of its functions.

F. Financing Issues
The key issues related to the financing of ICT projects in government are:
1. Need for a clear budget policy and framework. There is at present no clearly articulated budget
policy for ICT in government. Hence, individual agency budget requests submitted to DBM and Congress
on a yearly basis are evaluated independently of each other with no integrating ICT budget plan or
framework. The need for an ICT budget framework is especially necessary in view of the numerous
contending priorities of the
National Government for budgetary appropriation. This budget policy will help guide the agencies, the
DBM, Cabinet and Congress in allocating and prioritizing budget requests for ICT development in
2. Need to sustain allocation of resources. There is clearly a need to sustain support to government
ICT efforts to ensure the continued viability of these projects. Such support will give a clear signal of the
governments commitment to the continued development of ICT. More importantly, it will give a certain
degree of permanence to the cash flow for ICT contracts, most of which are multi-year in gestation and
multi-year in delivery. As a result of the governments allocation, private business may be encouraged to
go into the ICT industry, and hopefully at least match the governments level of expenditure, thereby
creating some degree of multiplier effect. A government funding commitment will also allow a more
rational prioritization of projects as identified in the Implementation Program of GISP.
3. Need to mobilize Official Development Assistance (ODA) and other resources. The government
should actively pursue creative ways to generate the needed resources for government ICT projects. This
may include the synchronization of the allocation of ODA and other resources for ICT projects in
government. Likewise, it should develop mechanisms for tapping new sources of funding for local
government computerization activities to further spread out the benefits of ICT to the regions and

G. Government Development Objectives and

Governance Reform Initiatives
The government is in the midst of an administrative reform program to enhance overall government
efficiency and effectiveness, while ensuring wider and speedier public access to government information
and services. Reforms are being pursued particularly in government procurement, financial
management, manpower development and personnel welfare, organizational effectiveness, and service
The implications of these bold reforms for ICT in government are tremendous.
1. There may be significant formal organizational changes in the executive branch if the reorganization
law is passed. As such, the identification of the GISP building blocks should include only systems that
are either the fundamental functions of government or those that are clearly valid and should not be
abolished nor substantially altered because they fall within the principles and parameters established
under the reengineering plans. The first GISP priority systems and building blocks should include the
fundamental functions of the government and the steering functions of government in the sectors.
Government production and service delivery functions should be supported by ICT that will continue to
be useful in the event of privatization or devolution.
2. There are indications for wider decentralization of national government functions and activities. This
means that government will delegate more power, authority, responsibility and accountability to their
lower units, particularly in the field offices. This is consistent with the governments thrust of poverty
eradication and serves as a potentially effective way of bringing government closer to the people.
Information technology makes possible a sound decentralization with strong oversight management
control and monitoring. The GISP should be able to support this effort by establishing the networking
requirements between central and local activities of the government.
3. Poverty eradication entails not just the provision of huge funds for the poor but anchoring such
programs on a sound knowledge of the character and extent of poverty in the country. The poverty
program of government should therefore be supported by a system of generating, organizing, and

processing information useful in the following:

3.1 providing convenient and speedy access to government services and information on opportunities for
the poor both in urban and rural areas.
3.2 providing government policymakers and implementors adequate, up-to-date, and accurate
information on the status of the poor for sound and responsive policy formulation and for the design of
specific interventions.
4. Reform initiatives in government housekeeping functions require the development of information
systems that provide standards for agency level systems and a sound consolidation and monitoring
facility at the oversight level.
5. With the government thrust to continue empowering local government units within the principles
advocated in the devolution program, there is a need to speed up the building of LGU capacity to
effectively assume increasing responsibilities. One of the fundamental requirements to improve LGU
capacity is the provision of information systems support for core business and regulatory functions,
particularly in the areas of regulation and revenue generation.
The foregoing reforms provide inputs in the identification of the priority strategic information systems
cutting across institutions and sectors, which will be a key feature of the public ICT framework plan.

H. Public Sector Absorptive Capacity for

Electronic Governance
The absorptive capacity for electronic governance in the country has been growing over the past five to
six years. This is expected to accelerate further with the passage of Republic Act 8792, or the Electronic
Commerce Law, and as larger segments of the population gain wider access to ICT and
telecommunications. At the same time, the adoption of a government ICT policy framework for a
sustained and more coherent approach, as well as a positive change in the mindsets of policy and
decision makers toward ICT use and investment, are expected to further accelerate public sector
absorptive capacity for electronic governance.
Computerization efforts in government are generally characterized by a lack of an integrating framework
and common platform. Moreover, computerization efforts are mainly limited to office automation and
clerical operations, with very few executive decision support and mission-critical systems in place or
being developed. For the most part, the latter systems are stand-alone and have very limited application
within the agency, much less connectivity with other systems within the same organization or outside. A
key challenge is the development of interagency networks that will allow seamless information exchange
and resource sharing among agencies that have related functions and those that work for the same

Chapter 2
Vision and Development
A. Vision
Consistent with the national vision and objectives set forth in the Medium-Term Philippine Development
Plan or Angat Pinoy 2004, government shall harness the full potentials of information and
communications technology (ICT) to ensure wider public access to information and the faster and more
efficient delivery of government services to the public.
Once the Philippine government goes online, Filipino citizens anywhere in the country and in other
shores, as well as current and potential foreign investors anywhere in the world, will have electronic
access to government information and services.
To realize this vision, the following shall be the specific goals to guide the implementation of the GISP:
Within five years after approval of the GISP, the government shall have put in place the enabling
environment, the policies, and the appropriate institutional structures to allow the full and unhampered
implementation of the GISP. Government agencies shall have reengineered pertinent business processes
and embarked on the automation of their frontline services and housekeeping systems. Given this
enabling environment, the private sector shall have built up its capacity and put up the organization and
investments required to respond adequately to the challenge of providing quality ICT services to the
Within the first decade of the 21st century, every Filipino, every organization, and every foreign investor
and visitor, shall have online access to government information and services in their homes, in
community or municipal centers, in foreign posts, in public libraries and kiosks, and in government
Within the first decade of the 21st century, the application of information technology in government
operations shall have improved governance with the following key indicators of success:
Faster and simpler processing of licenses, permits, and certifications;
Expanded and more convenient access to more and better quality information and services;
Efficient planning, generation, and management of government resources, in the process adding value
to every taxpayers peso, reducing waste, and eliminating opportunities for graft and corruption; and
Highly developed and more responsive public sector organizations with better-informed decisionmaking, highly transparent and accountable operations, and goal-driven instead of task-driven
government employees.

B. Goals and Objectives

The GISP seeks to realize a system of governance that will lead to:
Faster and better delivery of public goods and services;
Greater transparency in government operations;

Increased capacities of public sector organizations; and

Proactive participation of citizens in governance.
These are in support of the broader national development goals as follows:
A globally competitive economy;
Accelerated development of human resources and eradication of poverty;
Equitable spatial distribution of development, economic activity, and population;
Sustainable development of natural resources;
Improved peace and order; and
More effective governance.
These shall be realized through the establishment of an electronic bureaucracy that will link government
institutions with one another, with the public, and with private sector institutions.

1. Information Systems Solutions

Government shall harness ICT in developing solutions that directly address and support the countrys
development goals.

1.1 Globally Competitive Economy

To promote the efficient operation of markets, particularly in the following areas:
Providing information on business opportunities, credit and technical assistance, sources of materials
and information, and linkages;
Developing sound economic policies and strategies, and monitoring and assessing their performance;
Formulating and enforcing appropriate rules and regulation; and
Promoting electronic commerce.

1.2 Accelerated Development of Human Resources and Eradication of Poverty

To improve the management of social services, particularly in the following areas:
Upgrading information support so that government can better formulate, implement, and assess
policies in education, health, welfare, and labor policy, as well as plan and manage poverty eradication
programs more effectively;
Achieving faster, more efficient, and more responsive social services particularly to the poor, the
elderly, the handicapped, the disadvantaged, and victims of disasters; and
Facilitate access to information on public services, employment and livelihood opportunities, health
and welfare services, credit and assistance, and distance education and training.

1.3 More Equitable Spatial Distribution of Economic Development, Economic

Activity and Population
To decentralize decision-making, production and delivery of public services, and enforcement of
regulations across the country thereby allowing proximate, equal, and convenient access by citizens and

1.4 Sustainable Development of Natural Resources

To promote sustainable use of the countrys natural resources, particularly in the following areas:
Improving the system of gathering, processing, storage, and retrieval of information on the countrys
natural resources; and
Upgrading governments capacity to manage the ownership and utilization of those resources.

1.5 Improved Peace and Order

To build on and support the implementation of the National Crime Information System (NCIS), focusing
on systems that enhance governments capacity to prevent crimes, track down criminals, monitor
criminality, and administer justice.

1.6 More Effective Governance

To improve agency capacity for administration, particularly in the following areas:
Managing public sector physical, financial, and human resources;
Promoting transparency and public accountability and reducing graft and corruption;
Creating customer feedback mechanisms;
Improving coordination between and among agencies and employees;
Upgrading the quality and speed of managerial decision-making; and
Establishing of an environment conducive to continuous education and advancement of public sector

2. Technologies
Government shall promote the design, development, and adoption of cost-effective technologies.

2.1 ICT Infrastructure

To establish the appropriate infrastructure, in particular the telecommunication networks, hardware and
software, and information systems and procedures in accordance with the following electronic
governance principles:
Easy access Geographically proximate access to information and services by the public and the
provision of online query/guide;
Reengineered processes Shorter processing time, "less paper" requirements, nonrepetitive
processes and input requirements, simpler compliance and evaluation procedures;
Networked systems Local, regional, interagency and public-private networking of related systems
and processes;
One-stop/nonstop shops or windows For permits, licenses, business and other frontline
transactions and services;
Customer-driven service Systems that can evolve and keep up with the changing requirements of
government customers;
Privacy protection and security Protection of the right to privacy and institution of measures to

ensure security of access to and processing of information at all levels; and

Compliance with laws and standards Compliance by all systems, procedures, input and output
requirements with the provisions of pertinent laws, government policies, rules, and regulations, and
adaptability of the systems to the changing legal parameters of government.

2.2 Interconnectivity
To adopt interconnectivity solutions, plans, strategies, and systems that will successfully interconnect
the various government agencies with one another and with the public. To this end, the following shall
be established:
Electronic collaborative support system operations that share basic resources, equipment, and other
ICT facilities;
Intergovernmental sharing of databases and exchange of information to eliminate duplication of
functions and redundancies, and ensure responsiveness in reporting, coordination, cooperation,
monitoring and service delivery, among other functions; and
Interoperable electronic messaging and communication system for government agencies.

2.3 Adoption of Best Practices

To identify pilot projects or strategic initiatives that will lead to the adoption and widespread use of
electronic governance technologies and principles in government.

3. Enabling Environment
To ensure the smooth and speedy implementation of all programs and projects, the appropriate enabling
environment in the government, private sector, and ICT industry will be promoted and supported.

3.1 Policies and Institutions

To put in place the necessary policies, standards, guidelines, rules and procedures that will speed up
establishment of the necessary information systems and ensure their high quality.
To reengineer the organizational setup and clearly define the roles, functions, authorities, and
accountabilities at oversight and agency levels in relation to the various aspects of implementation, and
provide the needed resources.

3.2 Industry Capacity

To promote the growth of the local ICT industry, improve its capacity to provide quality services in the
development, implementation and maintenance of the various information systems networks to be put in
place. This will be pursued through adoption of:
A set of criteria for private sector participation;
Procurement policies that allow partnerships, tie-ups, and consolidation of efforts and resources of
participating companies and organizations;
Competition policies that ensure a level playing field between big and small enterprises; and
Policies that encourage innovation and creation of new products that respond to the unique
requirements of government.

C. Development Framework
The government shall implement the GISP in three phases, as follows:

PHASE 1: Setting Up the Enabling Environment

Formulate and adopt, within five years after GISP approval, policies to establish funding; streamline
procurement; provide incentives and guidelines for private sector investment and participation; establish
technology standards and benchmarks to ensure interoperability, networkability, and security; and set
up systems functionality standards and guidelines that will improve public services, promote efficiency,
effectiveness and transparency in government operations, and upgrade public sector management
Improve and strengthen, within five years of GISP implementation, existing institutional structures
and capacities, including those of the NITC, NCC, DBM, COA, DILG, CSC and implementing agencies
and local government units. Such capacity building effort will include, among others, a proper definition
and delineation of roles, authority, and accountability, training of users and ICT people in the
government, conduct of advocacy and culture change programs, infusion of adequate financial, material
and other resources.
Generate the necessary investments from the private sector, government, and other funding
institutions in accordance with the scheduled implementation of the various GISP information systems

Phase 2: Building the GISP information


Develop, within five years of the GISP implementation, the necessary information and
communications technology infrastructure.
Adopt guidelines on hardware and software platforms in all participating government agencies to ensure
compatibility, interoperability, and sharing of applications and to achieve savings through economies of
Set up shared nationwide telecommunications infrastructure for use by all government agencies. A
shared facility will not only reduce total cost to the government, but also allow smaller and/or less
sophisticated agencies to benefit from networking and interconnection.
Accelerate implementation of the Philippine Information Infrastructure (PII) and RPWEB and promote ecommerce and Internet technologies to improve public access to government and make government
transactions easier, more convenient, and more transparent.
Identify and prioritize the various systems networks and anchor projects within each systems
Identify, design, and establish crucial databases and data warehouses to improve the following:
enforcement of regulations provision of vital information on markets, opportunities, sourcing of raw
materials and production inputs, and assistance; managerial decision-making; and policy formulation
and assessment.
Establish priority strategies for GISP project implementation in accordance with resource availability and
learning capacities of implementing agencies and their publics.
Reengineer the various mission-critical and public sector management business processes and
develop clear definitions of the functional specifications and technological requirements of the
systems network and its building blocks.
Review and reengineer business processes to do away with redundancies, duplication, and red tape and
to prepare them for automation.
Review and reengineer housekeeping processes and establish common functional and workflow

standards across the bureaucracy.

Clearly define the functional specifications of the various building blocks comprising the information
systems network.
Design, install, and operate the various systems network.
Program the installation of the various applications in accordance with the learning and absorptive
capacities of the participating government agencies, like transaction processing applications in the first
phase, executive decision support systems in the second, and expert systems in the third.

Phase 3: Sustaining the GISP

Clearly define ownership and management responsibilities, authorities, and accountabilities for each
information system.
Develop benchmarks and indicators for evaluating overall and individual project performance.
Establish a mechanism for continuing learning and development of the various participating

Chapter 3
Strategies and Solutions
This two-part chapter presents the detailed GISP strategies and solutions towards the realization of
Philippine Government Online. Part 1, Government Information Systems, describes the methodology used
in the identification of the various information systems, the criteria used in the identification process,
the presentation format, and the identified information systems. Part 2, Strategies and Technology
Solutions, consists of the identified information systems gaps in government and their corresponding
technology solutions, and the indicative system configuration of the technology solutions.
Discussed in detail in this chapter are the interrelationships of various groups of information systems,
major databases, technology solutions, online services, and users that are covered under the GISP.
The group on Information Systems and Major Databases consists of the Public Sector, Sectoral, and LGU
Mission-Critical Information Systems. These systems comprise the individual information systems of
oversight and line agencies whose data requirements and processing requisites cut across various other
government agencies. Users and operators of information systems are found all over the country.
The group on Technology Solutions is composed of the various infrastructure technologies that the GISP
shall employ. Among these are data warehousing technologies that will be used to store and manage the
governments data on human resources, finance, trade, tourism and industry, health, and other very
large government databases culled from various distributed databases housed in individual agency data
sources. Also included in this group are electronic document technologies for managing data on human
resources, government records and archives, and other document-related activities of the government;
and spatial technologies for statistical information, agriculture and agrarian reform data, and public
order and safety.
The group on Public Services Information System represents the single access window government portal
for both government users and the general public. It provides government users with secured Internet
connection via Virtual Private Networks (VPN) to access transactional systems and data dedicated for
government use by the Office of the President, staff personnel of the executive, legislative and judicial
branches of government, including local government units (LGUs). The general public uses the public
Internet connection to access data for public dissemination, and to engage in electronic transactions
such as issuances of permits, licenses, registrations, and other regulatory requirements of the
government from the public.
"Philippine Government Online" as a strategy and development framework for electronic governance is
depicted in the diagram below.

Part 1. Government Information Systems

Information systems comprise the "building blocks" of the GISP. The identification of these systems
requires that programs and projects developed under this plan are high-leverage ICT developments that
will generate optimal socioeconomic impact for the least amount of resource inputs. The integration of
agency information systems that will seamlessly cut across departmental boundaries to comprise a
sectoral information system will highly benefit the industry and private sector enterprises. Moreover,
such an integrated system will provide the common man with transparent access to information culled
from various government agencies.

A. General System Categories

Government information systems for priority development and deployment during the plan period shall
comprise the building blocks of Philippine Government Online. These information systems are
classified into four general categories, as follows:
1.0 Mission-Critical Frontline Services Information Systems. These are basically transactional,
customer-driven business processes designed to:
1.1 Provide direct public access to government services like land and civil registration, passports and
visa approval, and business and professionals licensing;
1.2 Reduce the processing and approval time of government transactions with the public;
1.3 Electronically organize and store vital data/information for easy retrieval or updating, processing,
and sharing with government monitoring or statistical agencies; and
1.4 Ensure greater transparency, accountability, and integrity of government operations and
2.0 Oversight and Common Application Systems. These are information systems designed to support
mission-critical government oversight functions such as development planning, fiscal and financial
management and operations, auditing, personnel administration and management, and assets and
supplies management and procurement.
The systems will allow the integration and networking of information and databases across agencies and
thus facilitate information and resource sharing, and enhance coordination of related government
oversight functions for planning and decision-making.

3.0 Sectoral Information Systems. These are sector-specific information systems that cut across
various departments/agencies catering to the same sectors of the economy or society. These pertain to
agriculture, trade, industry, health care, education and manpower training, labor and employment, and
other social services.
4.0 Local Government Information Systems. These are common mission-critical business processes,
which include revenue administration and business licensing operations of LGUs. These common
mission-critical LGU systems, which lend themselves to the use of Geographic Information System (GIS)
technology, shall be electronically linked to oversight systems allowing data aggregation and integration
to facilitate program monitoring and policy formulation.
The specific mission-critical LGU information systems for LGUs that are identified for priority
development will include LGU Business Licensing, LGU Real Estate Tax Mapping and Revenue
Collection, and Financial Management.

B. Database and Information

Systems Architecture
To guide information systems development activities over the plan period, the systems content structure
will consist of the following elements:
1. Objectives, which articulate the desired end results that the information system intends to achieve,
particularly in the areas of improved information quality, efficiency, access, transparency and
accountability, integrity, coordination and data sharing, among others.
2. Description of Overall Functionality, which describes general functions of the system, how the
system or its components will interact with users and operators in terms of accessing information and
inputting information; also describes the general functional relationships between institutional operating
units and among business processes.
3. Geographical Dispersal, which indicates the geographical location and scope of the users and
operators of the system.
4. Participating Agencies, which itemize all agencies with business processes and databases connected
to the system or forming part of the system.
5. Business Processes, Database and Owners, which present a tabulation of the groups of
homogeneous and individual business processes together with their possible application systems, and
major databases, each serving as a building block of the information system.
6. Systems Architecture, which depicts in graphical format the systems business processes and data
7. Information Architecture, which depicts in graphical format the relationship of the various
databases within the system.
8. Technology Architecture, which depicts in graphical format the physical technology configuration of
the system.

C. Priority Information Systems

Following are the priority information systems proposed for development in accordance with the
schedules presented in Chapter 5, Implementation and Financing Strategy.
(Note: For a more detailed discussion of each of the proposed priority systems, as well as
system, technical and functional architecture of each, please refer to the Technical Annex of
this Plan.)

1.0 Mission-Critical Frontline Database

and Information Systems
1.1 Public Services Information System (PSIS)
The Public Services Information System (PSIS) provides a one-stop access window and user-friendly
guide to the range of government services, information, and regulation useful to the general public and

specific organizations and interest groups. The system integrates under a one-access facility all frontline
services and regulatory activities of government agencies, government-owned and/or controlled
corporations, local government units, and private banks and institutions offering public services and
These include Customs and Internal Revenue Services, Civil Registration and Census Enumeration,
Vehicle Registration and Drivers Licensing, Professional Regulation and Licensure, Passports and Visa
Processing and Authorization, Land Registration and Titling, Business Permits and Registration, and
Voters Registration. To integrate all of these frontline services and make them accessible to the public,
public kiosks and community telecenters will be set up in central public places, community centers,
schools, and municipal halls, with private-sector support. A Philippine government portal, to serve as a
one-stop Internet gateway for government, will be developed, incorporating all the features of an
information kiosk on the Internet.
1.2 Justice Public Order and Safety Database and Information System (Expanded National
Crime Information System NCIS)
One of the most important elements in crime management and prevention is the availability of data that
will form the basis for intelligence work, gathering of evidence, covert and overt operations, and at a
higher level, the development of better crime management and crime prevention policies, programs,
strategies, and techniques.
The Justice, Public Order and Safety Database and Information System is a system that supports and
enhances the existing Crime Information System. It provides electronic linkages from six agencies to 23
different agencies of government involved directly or indirectly with matters related to criminality.
The fundamental component of the system is the module found in the police station, which records
complaints, arrests, searches, and intelligence work. The system likewise includes a networked facility
for logistics management within the entire police organization, thus providing information on supplies,
equipment, accountabilities, maintenance and status, acquisitions and organizational distribution, and
other related data that will improve resource management and utilization.

2.0 Oversight and Common Application Systems

2.1 Office of the President Executive Information System (malacaang.gov.ph)
The Office of the President Executive Information System (OPEIS) provides the President, the Executive
Secretary, the head of the Presidential Management Staff with a multimedia information support facility
that facilitates top-level executive management, reporting, and monitoring system for the entire
The teleconferencing facility allows the President to conduct virtual meetings with Cabinet members and
agency heads down to the provincial level. The facility also accommodates teleconferencing requirements
within and among agencies, thus lessening travels to and from Manila, and speeding up the exchange of
information and decision-making.
The Cabinet reporting system provides departments and agencies with the facility to report to the
President, and ad-hoc communications with the President or the Executive Secretary can be
electronically transmitted.
The Presidents Web site will contain information on the activities, accomplishments and messages of the
President, among others.
2.2 Government Procurement System
(Electronic Procurement System)
The Government Procurement System (EPS), which has been initiated by the Department of Budget and
Management, is an Internet-based electronic procurement system to rationalize and speed up the
procurement process in government. It specifically aims to: (1) improve efficiencies in the procurement
system of the government; (2) promote speedy procurement of quality and properly valued equipment
and commodities; (3) ensure the integrity of the public-sector procurement process; and (4) widen
information and choice on products and prices available to government agencies.
The system features, among others, a supplier and product selection and accreditation; product
publication; electronic ordering; negotiation for bulk purchases; centralized/decentralized procurement;
monitoring and auditing; and, industry development and research.
2.3 Government Human Resource Management

Database and Information System

The system builds on and enhances the existing Government Manpower Information System (GMIS) of
the DBM, and related systems at the CSC and GSIS. It provides electronic control of agency plantilla of
personnel updated to the budget year authorized positions.
The CSC electronic copy of the plantilla enables counter-checks against the same form accomplished by
agencies filled up with incumbents, and the GSIS electronic copy of the same plantilla is useful in
updating membership data.
The basic component of the entire system is the agency human resource management information
module, which contains all personnel records and transactions. Data from the agency modules can be
accessed by DBM and CSC and consolidated into macro statistics useful in policy formulation and
analysis, personal services budget formulation and evaluation, and other oversight decision-making
2.4 Government Physical Assets Management
Database and Information System
The system provides an agency module that maintains a record of each physical asset from its
acquisition to its maintenance, rehabilitation, and disposal. Infrastructure agencies responsible for the
construction and maintenance of key government infrastructure facilities will operate separate
information systems with functional features that will enable them to develop inventories and track
maintenance and expenditures; and, at the oversight level, the DBM will maintain
a comprehensive physical assets database with information on budgets, expenditures, revenues,
inventories, maintenance and utilization, deployment and distribution, etc., coming from the agency
modules. The database allows government policymakers to generate physical assets statistics useful in
making budgetary and physical assets management policies, rules, regulations, and strategies, plan
investments, acquisitions, utilization and deployment, maintenance, and disposal of physical assets.
2.5 Government Integrated Financial Management Database and Information System
The system provides a standardized agency financial management information system to be installed in
individual departments and agencies; synchronizes cash management among the Bureau of Treasury,
Department of Budget and Management, and accredited banks; allows strong monitoring and control of
agency cash flows, cash balances in the banks, government cash program and government cash levels in
the Treasury; enables agencies to track and monitor budgetary status, performance and year-end
results, including complete information on budget balances and accounts payables; facilitates
synchronization of planning, investment programming, budgeting, and performance assessment;
provides for migration and deeper application into accrual accounting where assets and liabilities are
woven into the entire financial management process and in the accounting processes; and consolidates
LGU financial data into the national government financial data, thus making possible analysis of the
entire government financial system.
2.6 Statistical Database and Information System
The Statistical Database and Information System has the following overall functional features: statistical
databases in departments and agencies with statistical functions as well as agencies whose transaction
operations or regulatory functions result in the generation of statistics; centralized point of contact with
respect to public acquisition of statistics, through the NSO statistical Web site that is connected to the
Public Information Services System. This will allow public access to statistics and provide guidance on
the acquisition of more complex statistical information. It will also provide linkage with the Land Use and
Environment Management Information System providing geographical information on various statistical
data as may be required by the users.
2.7 Government Integrated Records Management
Database and Information System
The system features a government records management Web site that will provide directories of
government legal and legislative issuances, documents, and other records of public significance and use,
guide on the location and accessing of records from various government agencies, and publication of
recent legal and legislative issuances, notices and other vital public information. The Records
Management and Archives Office (RMAO) will be the key point of access for all government records and
will operate the web site; and the National Library will be electronically linked with other public libraries
for exchange of library information and for providing public information on a wider range of library
resources. Departments and agencies will link their respective records management system and provide
a computer-aided system of archiving, library maintenance, and public access.

3.0 Sectoral Information System

3.1 Agriculture and Agrarian Reform
Database and Information System
The Agriculture and Agrarian Reform Database and Information System will generate, consolidate and
analyze massive amounts of data, from 24 participating government entities covering 35 business
processes. This will lead to better sector analysis, better informed policy and program formulation and
implementation assessment, and more focused identification of projects and services. It will also allow
easy and proximate public access to information on agriculture, trade and business opportunities,
technologies, markets and market linkages, sources of inputs, as well as services provided by
government agencies, banks, and private-sector organizations on agriculture and agrarian reform.
The system will facilitate electronic submission of pertinent applications for permits, licenses or
certifications for applicable regulatory activities. It will thus make participating agencies more efficient,
particularly in the enforcement of regulations and provision of frontline services, through computeraided retrieval and processing of information.
3.2 Education and Manpower Development Database and Information System
Studies are now being conducted to decentralize basic education and improve capacities for program and
resource management at the school level. This will enable DECS to more effectively oversee and assess
the performance of the
various institutions, and strengthen governments capacity to supervise and effectively enforce regulation
and standards over higher education institutions.
The Education and Manpower Development Database and Information System will support these thrusts
through the networking of the databases of public and private academic, research and cultural
institutions. This will allow oversight agencies like DECS and CHED to collect and process massive and
comprehensive data useful in improving education policy, plans, programs, supervision and monitoring
process; provide for an automated school management systems within each public school to strengthen
the monitoring facility of the DECS; and allow electronic processing of the issuance of accreditation and
3.3 Trade, Industry and Tourism Information System
The system will generate, share and process massive amounts and various categories of data into
analytical information useful in strategic industry planning, monitoring and analysis, policy formulation,
and assessment. It allows the key departments, DTI and DOT, to access several related information from
related agencies that will improve appreciation and analysis of industry in a way that promotes better,
more focused, and more strategic program development and policy formulation.
The system will facilitate electronic transaction processing of certain public services, such as: generation
by the public of industry statistics and industry research data; access to information and guidelines on
technical assistance, rules, regulations and procedures; and electronic submission of applications for
certifications/registrations. Such transaction processing supported by major databases allows
individuals to submit applications anywhere in the country. Online query and guide are among the key
features of this electronic frontline service facility.
3.4 Land and Environment
Database and Information System
The functions of other sectors are considerably improved with the proper use of quality geographical
information. For example, health planning can be more focused and monitoring can be more effective if
adequate geographical statistics, profiling and analyses of disease prevalence, malnutrition incidence,
and morbidity/mortality can be linked with relevant geographical information, for example on population
and income, and environment. Criminality can be better understood if geographical information on
historical trends of specific crime incidence can be linked with economic and social demography which
may give correlation useful in crime management and prevention.
This Land and Environment Database and Information System will lead to better planning,
implementation management, monitoring, and assessment of mission-critical sectoral programs and
projects through sharing of geographical information.
3.5 Health Care Database and Information System
The DOH is also concerned with attaining better efficiency and effectiveness in enforcing health
regulations. With limited manpower and geographical presence in relation to the extensive nationwide
prevalence of health institutions, people, and services, the task of regulating should be supported by

proper technologies that will store and update background information, easily retrieve it, assist
transaction evaluation and processing, and improve supervision and monitoring.
The system will provide computer-aided hospital management operations that will facilitate recording of
various hospital operation transactions and other related data; connect to the DOH for reporting
purposes to provide a central repository of health data and statistics useful in health policy formulation,
and program planning and assessment.
The system allows DOH to establish linkages with the DOST, academic institutions, and private health
institutions here and abroad to share health research data and to establish tele-medical information
services among local and international medical institutions.
3.6 Welfare, Security, Employment, Housing
and Community Services Information System
The system connects the databases of 36 government departments, various local government units and
several private sector and agencies to support 46 government business processes. This sharing facility
allows extensive analysis of the social welfare sector in its many dimensions. The system allows more
focused targeting and configuration of various housing programs by linking population and housing
statistics, poverty, demography, and local housing and income statistics.
The system provides several major databases at the DSWD for the entire welfare sector and for its social
welfare operations; at the Housing and Land Use Regulatory Board, which will be the main repository of
housing information; and at the Department of Labor and Employment for labor and employment
information. The DSWD and DOLE may access the social
security statistics of GSIS, SSS, and private-sector institutions to formulate social security policy.

4.0 Local Government Information Systems

4.1 LGU Revenue Management System
The system provides a stand-alone computer facility to local government units whose revenue
management systems are not yet automated. The system provides for data storage and retrieval facility
to keep track of taxpaying individuals and establishments, computer-aided evaluation of tax return
computations, and amounts to be paid. The system is capable of storing historical data of
establishments and payments history, allowing monitoring of taxpayer behavior and thus supporting
intelligence and individual establishment monitoring work.
The system links with oversight modules in the DILG, DBM and DOF for purposes of consolidating and
analyzing macro-level information on the revenue performance of LGUs.
4.2 LGU Business Regulation System
The system provides a stand-alone facility for LGUs that do not yet have computerized business
regulation system. The system provides for a database retrieval and decision support facility for
evaluating applications for business permits and for recording approvals, disapprovals, suspensions or
extensions. It also stores data on establishment records, thus facilitating information retrieval useful in
the evaluation process.
The system links with oversight modules in DILG, DBM, and DOF for purposes of consolidating and
analyzing at macro levels the overall business-licensing activities of LGUs, covering receipts, business
establishment statistics, measuring local economic activity and other related statistics useful in policy
formulation planning.

Part 2. Strategies and Technology Solutions

A two-step approach was employed to identify the technologies that became the basis of the GISP
Technology Strategies. First, the identified IS gaps were analyzed to determine which of the technologies
studied in Annex C offer solutions that address most of the gaps. Next, a second group of technologies
was identified which provides the most opportunities to improve the current state of transaction and
information processing in government.

Information Systems Gaps and Corresponding Solutions

The analysis of identified IS gaps versus technologies is summarized in the following table.

The table identifies four technologies that offer the most solutions to the identified gaps. Depicted in
columns with the most number of dots, these are Internet technologies, which address 15 gaps, Data
Warehousing and Distributed Databases, each addressing 10 gaps, and Virtual Private Networks, with
the ability to offer solutions for seven gaps. Brief discussions of how these four technologies help solve
the identified gaps follow, but more comprehensive definitions, possible applications, considerations and
prognoses of these and other scanned technologies may be found in Annex C.
Internet-based Technologies, as expected, offer the most solutions for addressing the identified IS
gaps. First of all, the adoption of Internet protocols like TCP/IP ensures interoperability and
compatibility of ICT equipment, regardless of manufacturer and size. Government websites will allow the
general public access to government data, including information on job openings.
The use of Intranets in government, as a further example, will address the proliferation of stand-alone
applications and PCs by providing access to central resources. Existing PCs can be used as client
stations running nothing more than browsers, thereby postponing their upgrading or replacement.
The pervasiveness of the Internet can also be used to advantage by government in linking regional
offices, provincial of tage by government in linking regional offices, provincial offices, and LGUs to NCRbased systems, thereby providing these remote offices with similar functionality as the central offices,
and possibly reducing the time it would take to collect and disseminate information. The Internet can
provide a continuing and inexpensive means for government agencies to disseminate and share
information among themselves and with the public. Moreover, VOIP and videoconferencing technologies
make it possible to use the links for more than just data, allowing possible reductions in travel expenses
and time spent away from work.
Finally, used in conjunction with online learning technology, the Internet offers an opportunity to
address the massive training needs of government, including the need to educate key decision-makers
through its ability to deliver on-demand asynchronous training modules nationwide.
Data Warehousing, including Executive Information Systems and Decision Support Systems, offer
the capability of harnessing transactional data from multiple sources to allow analysis and informationbased decision-making. As such, it can make use of existing ICT infrastructure since existing standalone applications can be used to feed data into the warehouse while current stand-alone PCs may be
used to access and analyze data from the warehouse.
When installed, the data warehouse servers will provide the capability to store and process voluminous
integrated and historical data, something currently missing in the governments ICT resources. Through
the Internet, these data warehouses may be made available not just to government central offices, but to
field offices, LGUs and even the general public.
Finally, the very nature, cost and implementation requirements of data warehouses will force the issue of
information sharing within government and hopefully reduce duplication of ICT efforts.
Distributed Databases. The devolution of functions and the nationwide operation of government

make distributed database technology ideal for integrated government applications. Harnessed properly,
it provides the solution for the proliferation of stand-alone applications in government, and allows
existing systems, particularly hardware, to be retained with some modifications.
The ability of distributed databases to allow data to be physically kept locally while providing logical
integration is ideal for central office-field offices set up in most agencies, allowing data to be accessed
wherever it is located. The support for local data entry, processing, and storage of information will also
alleviate delays in transmitting data from the field. Distributed databases will facilitate sharing of
information across departments and agencies, thereby reducing the need for duplication of data and
VPN (Virtual Private Network) Technology is the practical answer to the need for connectivity in
government. Instead of using expensive, and sometimes unavailable, dedicated leased lines to implement
wide-area networks, VPN allows the use of comparatively inexpensive shared infrastructure such as the
Internet and phone system. In addition to reducing costs, VPN also makes it possible to implement
connections immediately in areas where Internet service is available.
VPN will support field office to central office connections, links between agencies, and even public access.
It will provide the infrastructure for addressing the issues of data sharing, stand-alone applications, and
proliferation of stand-alone PCs. For example, even notebook PCs used in the field can access the
agencys Intranet and databases through a dial-up connection to a local Internet Service Provider.
Finally, because only a single connection to the Internet is required for each site, VPN will provide a
single standard for wide area network communications and help reduce the duplications of network
infrastructures in government.
Aside from these four technologies, five other technologies deserve further consideration, as they offer
unique opportunities to improve government operations: Electronic Commerce, Electronic Document
Management, Geographical Information Systems, Online Learning, and Wireless/Mobile Computing.
Electronic Commerce. E-commerce, particularly over the Internet, is the wave of the future.
Practically all big corporations worldwide are looking at e-commerce technology to improve themselves
and remain competitive in the future. Government should seriously look into re-engineering its existing
processes and procedures to take advantage of the speed, efficiency, and transparency of e-commerce
and its applications. Possible applications in government include a centralized electronic procurement
system, electronic declarations and payments of taxes and duties, electronic bidding, and electronic
registration of businesses.
Electronic Document Management. Government records, now in poor state, can be stored and
accessed in electronic form so they can be kept longer, maintained at less cost, and made accessible to a
greater number of people. Since most documents today are produced using computers, it will be
relatively straightforward to implement a prospective (i.e.
applicable to all documents from a certain date forward) electronic official document repository. It is also
technically feasible to convert existing documents in paper form, but it will take time and money.
GIS and Remote Sensing and Related Spatial Technologies. More than 80 percent of planning,
decision-making and operations in government are related to or affected by location, people, things, and
events. Geographical information, that is, maps with associated attribute databases, is therefore
essential to effective and efficient governance. Geographical Information System (GIS) technology enables
the geographical integration of disparate databases of government agencies. Through location, such as
an address, or reference to a street, land parcel, district, barangay, town/city, province, region, or
through geographical position or technical description of objects in space, it is possible to link
government databases about a geographic area together. Spatial analysis, not possible before with all the
types of sorting and manipulation done on databases, is quick and easy in a GIS. There is continuing
acquisition and creation of geographically referenced information in government. However, the base
maps, with which to relate or overlay these new data sets are very old and doubtful accuracy. There is
need to supply all users with common digital updated base maps with which to relate their databases for
their applications.
Online Learning Techniques. Such techniques will not only help address governments massive
training and retraining requirements, but more importantly, can be used to improve the deteriorating
quality of education and training in the country. At the very least, placement of course materials on CDs
and the Web that can be accessed by teachers and students nationwide will help in standardizing
instruction. On the other extreme, Web-based asynchronous distance education/training modules will
facilitate massive nationwide training efforts for teachers, government workers, and even professionals in
need of continuing education.
Wireless/Mobile Computing. This offers the unique opportunity to bring the benefits of a
computerized government to the remote areas of the country where people in greater need of government
assistance reside. Extension and field workers in health, agriculture, social welfare, and livelihood will be

more effective if they had the capability to access computing resources and applicable databases while
doing their work. This technology will become more important in the future, after the needed government
databases and networking have been set up, and when, hopefully, the cost of mobile equipment has gone
With these technologies as underpinnings, the following technology strategies and solutions are adopted
for GISP implementation:
1. Ensure full and early implementation of the RPWeb initiative.
Given the importance of Internet-based technologies, it is important to, as soon as possible, achieve a
"critical mass" of government agencies connected to and using the Internet. The Internet will serve as the
means of communication and information dissemination in government, including:
Publication and dissemination of government e-mail and Web site directories;
Provision of monetary and manpower support for the setting up, not just of static agency homepages,
but agency Intranets and Extranets; and
Changes in legislation and policy to support Internet-based communication from, to and within
2. Use VPN technology in the RPWeb as the nationwide
WAN of government.
Since most government agencies will eventually be connected to the Internet because of the RPWeb
initiative, VPN technology should be employed to quickly and effectively implement a nationwide network
connecting all these agencies. This can be achieved simply by installing VPN access routers in all sites
connected to the Internet, defining and implementing an encryption strategy, and upgrading leased line
connections of agencies to their ISPs to meet increased data traffic.
A two-level encryption strategy will be adopted where the first level supports the need of some agencies
for a purely internal network and the second level allows a common VPN for agencies needing to share
data with one another.
Dial-up users will be provided authentication portals with two connections to the Internet, a normal
connection, and another employing encryption using a VPN router. The user accesses the portal via its
public Web site, and once authenticated, is allowed to send and receive messages through the VPN link.
Since all connections are local (i.e., leased line to local ISP, local call to ISP) total communication costs
will be substantially reduced. Furthermore, the connections can be made to carry more data through
VOIP and videoconferencing over internal protocol technologies, thereby allowing increased
communication and coordination between field and central offices.
3. Adopt the Web-based client-server model for government applications.
Given the growing pervasiveness of the Internet and the
Web, Web-based applications will be the preferred mode in building software applications and work at
Web-enabling the critical applications that already exist.
This strategy protects ICT investments against obsolescence and is based on standards. For example,
existing PCs can continue to be used as client workstations by making them run browser software.
Existing database servers need not necessarily be upgraded, but may be made to support more users
through dedicated Web servers that handle so-called "middle layer" functions. The model inherently
supports scalability of systems in that processing load can be readily and transparently distributed
across multiple servers. Once implemented, servers and clients may be upgraded or replaced
independently of each other, thereby allowing system replacement costs to be spread out over several
This approach also reduces training requirements for government because it provides a standard, easyto-use, graphical user interface that is identical for local and remote users. Moreover, the Web-based
client-server model has built-in facilities for accessing data from multiple sources over a network, and
can be readily used for e-commerce applications in government.
Finally, because the model is essentially a distributed processing system, government will be able to take
advantage of the lower acquisition and operating costs of PCs and smaller computers by reducing the
need for powerful centralized systems like mainframes. The government can then initially standardize on

the following platforms:

MS Windows-based PCs as clients, since about 90 percent of all PCs worldwide run on the MS
Windows platform and PCs can be used both as Internet clients running browser software or as office
automation stations;
Windows NT-based LAN or departmental servers to complement the Windows-based PC workstations
and sharing of common resources like printers, Internet connection, etc.;
Unix-based servers, as these are still the most common open system platforms because of reliability,
functionality and portability. Their proven processing power scalability, from small systems supporting
several users to very large configurations supporting hundreds, match governments very wide range of
processing requirements.
4. Provide a single point of entry for accessing
public government Web sites.
When all government agencies start to put up public Web sites, it will actually become harder for the
public to look for information that they need, which may actually be on a Web site but cannot be located
by users. For this reason, a single point of entry for users with links to all public government Web sites
will be adopted. The site will also contain a search engine to allow users to quickly locate the sites that
may contain the information requested.
This strategy will also be useful in enhancing security for government systems. If the Web site mirrors all
public homepages, there will be no need to provide general public access to Web servers of the individual
departments and agencies, thereby allowing these servers and their links to the Internet to be used
exclusively for encrypted interagency and intra-agency data traffic.
5. Design integrated systems based on distributed databases and/or data warehouses.
The use of distributed database and/or data warehouse technologies will be adopted.
Distributed database technology supports many different processing schemes applicable to government
operations. This will allow integrated and more sophisticated systems in agencies with field offices to
access local and remote database tables within an application. Logically linking fully distributed
databases will enable sharing and integration of information across related agencies. Database
mirroring, on the other hand, not only supports sharing of data between offices but also provides
additional data security with a duplicate copy.
Data warehousing, with its ability to accept data from multiple sources for use in analytical processing
without changing the existing operational database, can be used to integrate data from different
departments without the risk of jeopardizing their existing computer systems and data. It is particularly
useful when the agencies providing the data use different database management system platforms, and
may, therefore, be unable to take full advantage of distributed database options.
6. Set up an electronic document repository to improve handling of government records.
With most government offices already using PCs to produce documents, reports, and other records, the
efficiency, cost, and reliability of storing and disseminating these records will be greatly improved
through a document management system.
Instead of printing out multiple copies of these documents, having them published in the official gazette,
and keeping them in archives where future access is nearly impossible, agencies are required to
periodically submit electronic copies of all newly
generated official documents to a central electronic repository. The repository will employ CD-R
jukeboxes to securely store all the files and provide a facility where all government documents from a
certain date forward can be accessed.
Not only will this result in lower costs over the long term (optical disk storage is cheaper than paper), it
will also improve access to government records through automatic indexing, text-searching capability,
and remote access through the Internet.
Some existing documents will merit conversion to electronic form through repurposing, and
subsequently be made available at the repository. Certain key government offices (e.g., OP, Congress,
CSC, PNP, DECS, CHED) will set up their own document management system due to their nature of
work and volume of documents processed.

7. Install and maintain security mechanisms in all systems.

The connection of government systems to the Internet will expose them to hackers, unauthorized users,
viruses and other risks. To address this concern, a security infrastructure will be put in place. A
combination of technology, policies, legislated laws, and enforcement procedures will comprise this
security infrastructure.
The use of tested security technologies and best security practices in implementing the GISP will be the
overriding priority of the plan. Security beyond the standard firewalls will be adopted and deployed to
protect systems with valuable data. The public web server must remain "outside" the agencys firewall.
Secure encryption techniques will be employed on all VPN links. Systems will be designed to reject
"crackable" passwords, and strictly implement password aging. For e-commerce applications and
government business transactions, authentication devices like smart cards, client membership
procedures like membership enlistment, and enforcement mechanisms like user Certification Authority
will be strictly implemented in combination with standard identification systems and procedures.
8. Adopt/formulate and apply Open System standards
Throughout the world, corporations and countries have decided to standardize as a strategy to reduce
costs, improve quality, and ensure compatibility and interoperability of systems. Initially confined to
manufacturing, strategic standardization has proved to be such a sound practice that many countries
and international organizations have created offices solely for formulating and promoting standards. In
addition to the popular International Standards Organization (ISO) and American National Standards
Institute (ANSI), countries like Australia, Canada, Singapore and even Malaysia have either set up or are
newly setting up standards bodies. The NCC will adopt, formulate, and monitor the application of
standards throughout government.
In the Philippine government, the strict application of continuously updated ICT standards will help in
the successful implementation of ICT projects by simplifying the specification and procurement process,
reducing costs through economies of scale, minimizing obsolescence, and ensuring the interoperability of
systems. Standards can apply not just to hardware, software, and networks, but to data, procedures,
security mechanisms, and systems administration as well.
The Philippines will adopt the following internationally accepted standards to speed up the process of
standardization in the country:
ANSI POSIX and ISO 9945 - for operating systems
ANSI C and ANSI 2 HTML - for the C language and Java applets
ISO/IEC 9075 - for SQL
ISO/IEC 9579 for remote database access
ISO 8802.3 - for CSMA/CD (Ethernet) Local Area Networking
ISO 8613 - Office Document Architecture (ODA)
ISO/IEC 8880 - Multi-protocol information exchange
ANSI X3.211 - for WORM optical disks
US DOD Trusted Computer System Evaluation Criteria 5200.28-STD (Orange Book) - for establishing
levels of system security
In addition, the following international standards will also be adopted, without prejudice to the
possibility of local adaptation:
ANSI/IEEE 1008 - for software unit testing
FIPS PUB 113 - computer data authentication
ISO/IEC DIS 10745, ISO/IEC DIS 11586 - for security
ISO/IEC 10164 - for security audit trail

ISO 6523 - identification of organization codes

Finally, the government will adopt as its standard de facto industry standards and practices such as the
use of Windows-based PCs as workstations and Unix based servers. Other de facto standards include:
TCP/IP suite of protocols (including FTP, SNMP and SMTP) widely used in the Internet for networking
government systems
10/100Base-T for ordinary workstation LAN connections
Switched 100Base-TX for higher speed LAN connections for servers
1.44 MB 3.5" floppy disks for media exchange
650 MB 5.25" compact disks for optical storage
9. Use packaged application software whenever available.
The use of packaged application software will be encouraged, particularly those systems that pertain to
accounting, finance and human resources. Better progress on ICT utilization can be achieved by using
packaged applications. Among the common information systems identified in the GISP susceptible to
packaged application software are those of the LGU-based systems, the OP-EIS, the Integrated Records
Management Systems, and the transactional components of the Human Resource, Physical Assets, and
Integrated Financial Management Systems.
10. Outsource to the private sector.
Government will never have sufficient manpower, both in terms of quantity and quality, to implement
and operate all GISP-identified information systems. Outsourcing will be encouraged to efficiently and
effectively implement the GISP, such as contract programming, turnkey development, BOO, BOT, and
other similar outsourcing schemes.
Outsourcing as a government strategy is consistent with the recommendations of IT21 and actually
benefits government in two ways. Not only will government be able to implement its systems, but it will
also stimulate the local ICT service industry which will hopefully gain enough expertise and experience to
become globally competitive.

Indicative System Configurations

The matrix on the next page identifies information systems and the appropriate technology solutions.
For purposes of simplifying cost estimation, all servers were assumed to be one of three types: large,
medium or small.
Large servers are intended to house the consolidated databases and data warehouses (300 gigabytes to
terabyte range) and support hundreds of simultaneous users.
Medium servers can support up to 100 gigabytes of data and 50 simultaneous users if used as database
servers. Reconfigured to have less disk storage but more processors and higher memory, the same
equipment can support hundreds of users as a heavy-duty Web server.
Small servers are meant for data-processing applications involving up to 20 simultaneous users and 20
gigabytes of data. These servers can also be used as medium-size Web servers.

LAN-based systems are built around Windows NT-based departmental servers with 128 MB memory and
12 GB of disk storage. In addition to being used as LAN servers, the same equipment will serve as small
Web servers or as firewalls.
PCs are based on the Microsoft Windows platform and would ideally have a LAN card or an internal
modem to allow connection to the government Virtual Private Network.
To implement the envisioned government VPN over the Internet, VPN Access Routers will have to be
procured. These routers must have hardware-based encryption capability not only to achieve better
performance, but also to lower the risk of unauthorized key distribution. The access router will have two
serial ports one for a possible leased line connection to the ISP, and a second port with auto-dialup
capability to serve as a backup, or to enable connection to the ISP in case only dial-up access is
Detailed indicative specifications of database servers, departmental servers, PCs and VPN Access Routers
are found in Annex C.

Chapter 5
Implementation and Financing
Success in implementing the GISP hinges on sound organization and programming of implementation
activities and resources within an indicative time-frame. For the GISP to be implemented effectively, the
government must also properly identify, source and program the necessary funds. Very crucial here is
the timing of the release of funds for the completion of critical activities.
The GISP will be implemented in accordance with the following implementation and financing strategy.

A. Implementation Strategy
Activities will be organized according to the following major phases:
Phase 1 Setting Up the Environment, which involves putting in place the appropriate institutional
and policy mechanisms, as well as the generation of private sector investments and approval of the
medium-term budgetary commitments for the GISP.
Phase 2 - Building the GISP Infrastructure, which will entail the required government networking
infrastructure, including the reengineering of the various business processes within the identified
building blocks for "Philippine Government Online," the building up of the priority data bases, and the
design, installation and operation of the various systems networks.
Phase 3 - Sustaining the GISP, which involves the stabilization of the systems that have been
implemented, clearly defining the ownership and the continuing operational relationships of the various
participants, and the installation of a system of indicators and benchmarks with which to evaluate and
monitor the continuing performance of the entire GISP effort
Table 5.1

Implementation Schedule
Phase I: Providing the Enabling Environment

C. Implementation Scenarios
Based on the above implementation schedule, the expected achievement scenarios of the GISP are as

End of Year 1 Scenarios

Inclusion of the GISP in the key results areas and performance reviews of the department secretaries;
Alignment of approved and ongoing development of sector and sectoral information systems and
databases with GISP priorities;
Development of prototype systems for the following:
1. Government Electronic Procurement System
2. Government Human Resource Management Information System
3. Government Integrated Financial Management Information System
4. Government Integrated Records Management Information System
Standardization of data formats and conversion into electronic file of the following major databases for
the design and development of the Government Integrated Records Management Information System
Government Financial Records and Transactions
Government Records Database
Malacaang Records Database

Agency Records Databases

5. Public Services Information System Ongoing integration under one access facility of all frontline
services and regulatory activities of government agencies, owned and controlled corporations, LGUs and
private banks and institutions offering public services and information
6. Public Order, Safety and Justice Information System in coordination with the development of the
National Crime Information System
7. Office of the President Executive Information System Integration of existing data from stand-alone
applications fed into the data warehouse.
8. Trade, Industry and Tourism Information System Start of networking of databases and coordination
of data sharing among all participating agencies
9. Agriculture and Agrarian Reform Information System Ongoing design and development of shareable
databases of participating agencies; establishment of linkages of DA and DAR Central Offices with their
respective regional and field offices and LGUs; establishment of linkages between the DA and the DTI
with respect to agricultural trade, as well as among DA and DAR and the SUCs, DOST agencies and
other academic and research institutions
10. Land and Environment/Land Use Information System Generation and digital conversion of base
maps and sharing of base maps by NAMRIA with other departments and agencies to help these agencies
start mapping activities.
11. Statistical Information Systems Network side by side with the Civil Registry System (CRS)
Improvement Project of the NSO Building on National Statistics Database (Vital Statistics,
Demographic Statistics, Household Statistics and Sectoral Statistics); ongoing integration of all
government statistical databases
12. Health Information System Firming up of the Health Accounts System including standardization
and codification of data and data specifications; computerization of health regulation and linkage with
public and private hospitals
13. Welfare, Security, Employment, Housing and Community Services Information System Process
reengineering, computerization, and networking of DSWD frontline business processes; networking of
DSWD with other welfare, employment, housing, and community services institutions for holistic data on
the social welfare sector; upgrading of the information systems of the DOLE, particularly the provision of
information on employment and computerization of business processes involved in regulation
14. Education and Manpower Development Information System Completion of the Education Accounts
System, drawing up of the functional specifications and reengineering of the business processes of
DECS, CHED and TESDA; development of the initial databases
15. LGU Business Regulation System (Developed in a continuing effort until all LGUs are covered)
Development and testing of prototype information systems and pilot implementation in selected LGUs
16. LGU Revenue Management System (Developed in a continuing effort until all LGUs are covered)
Development and testing of prototype information systems and pilot implementation in selected LGUs

NITC-NCC as GISP Coordinator/Implementor
The Civil Service Commission (CSC) draws up a program to address the human resources needs of
the GISP
The DBM (in coordination with agencies concerned) draws up and recommends improved and
simplified systems and procedures on procurement, accounting and auditing of GISP-related

Connection of all government agencies to the Internet and the Web
Pervasive use of e-mail in sending reports from field offices or overseas offices to the central offices

Web homepages set up by all executive departments to allow electronic publishing

Pilot data warehouse set up in the area of trade, business registration
More active use of e-commerce in government securities auction and trading at the BTr
Full-scale implementation of e-commerce at the BOC, particularly electronic submission of required
forms and documents like import declarations
Development and testing of Government Procurement System based on e-commerce technology
Conversion of official documents into electronic forms initiated in all government agencies for the
implementation of electronic document management
Intensive use of GIS applications by the DOTC, DOH, DENR, DA, DAR, DPWH, DOT, NSO, HUDCC,
DOLE, LRA, and DOST for the development of the Land Use Information System
Ongoing preparation and training for the extensive use of computer-aided drafting and design (CADD)
at least at the DPWH and LGUs for urban planning and zoning

End of Year 2 Scenarios

Office of the President Executive Information System operational at the Executive Secretarys Office
Final rollout/operationalization of the Government Electronic Procurement System
Start of development of Government Physical Assets Management Information System
Legislation passed supporting the GISP implementation covering priority ICT funding, organizational
strengthening, procurement reform and performance review for years 3, 4, and 5.

Ongoing CSC reorientation and retraining program for government ICT personnel to be more
responsive to the human resource needs of the GISP
Unit for government ICT solutions established

All Central Offices of the executive departments connected via intranet
All Central Offices of the executive departments connected through VPNs
Homepages set up by all other government entities/agencies and highly urbanized LGUs
Ongoing data warehousing pilot projects in the area of trade, business registration, LTO, public order
and security, and other sectoral information systems data warehouses, as well as in the area of
budgeting, government manpower, government physical assets, and other public sector management
systems data warehouses.
Ongoing conversion of government official documents into electronic files for electronic document
Continuous maintenance and upgrading of all government homepages
Government Procurement System installed based on e-commerce
Widespread use of GIS applications by the DND, DILG, COMELEC

End of Year 3 Scenarios


Rollout of the Public Services Information System (3)

Continuous development of the LGU Information System
Pilot implementation of new policies and procedures in the procurement of ICT solutions
Continuing development and installation of building block systems in sectoral information systems
networks and public sector management information systems networks

Upgrading and maintenance of all ICT technological innovations and undertakings
DECS pilot project launched utilizing on-line learning through videoconferencing for teachers
nationwide training
Regional offices of the executive departments connected to the VPN
LGUs in urban centers and with ISPs connected to the VPN
Central offices of the executive departments connected through extranets for more efficient
implementation of the Government Electronic Procurement System.
Rollout of the following systems:
Land and Environment Information System
Welfare, Social Security, Employment, Housing and Community Service Information System
Government Physical Assets Management System
Government Integrated Financial Management Information System (16)
Statistical Information System
LGU Business Regulation System (For remote LGUs)
LGU Revenue Management System (For remote LGUs)

Years 4 and 5 Scenarios

Rollout of the following information systems:
Public Sector
a. Government Human Resource Management Information System (4)
b. Government Integrated Records Management Information System (5)
c. Education and Manpower Development Information System (6)
d. Agriculture and Agrarian Reform Information System (7)
e. Public Order, Safety and Justice Information System (8)
f. Health Information System (9)
g. Trade, Industry and Tourism Information System (10)
LGU Common Mission-Critical System

h. LGU Business Regulation System (only for highly urbanized areas) (11)
i. LGU Revenue Management System (only for highly urbanized areas)(12)
Continuous monitoring, evaluation, enhancement and continuing maintenance of all information
systems in place.
Hardware and software facilities upgraded.
Continuous learning and development of all participating agencies/institutions
Office of the President Executive Information System replicated in all executive departments

Biometrics technology implemented in conjunction with the development of Phase II of the National
Crime Information Systems
National ID System utilizing token-type authentication system in place

Distributed databases evident in government line agencies

Government executives into wireless/mobile computing

D. Financing Strategy
One key guiding principle of any economic program is the judicious and optimal use of public resources.
This principle will apply as well in the implementation of the GISP; hence, the need to identify
appropriate financing options and strategies for its implementation, given the limited resources of

1. Financing Framework and Options

The financing strategy provides financing alternatives that allow public and private sector financing of
GISP projects. In particular, the financing strategy of GISP (1) fosters the appropriate perspective or
viewpoint on ICT-related expenditures on policy makers, and (2) provides a more rational way of
considering funding options that are not just driven by cost considerations or fund availability but based
on a firm grasp of how government services are envisioned to be delivered.

Conceptual Framework for Viewing

ICT Expenditures
The financing strategy for GISP essentially revolves around the concept of spending for public goods and
for private goods. In the past, ICT-related budgets or expenses have been largely viewed as being no
different from spending on typewriters. Hence, funding for ICT has been lumped with normal everyday
considerations. Unfortunately, funding decisions of this nature just pass through the simple question of
whether there is enough money to buy it this year or next.
The thrust of GISPs financing strategy is to get the governments resource allocation managers to liken
ICT spending to expenditures based on welfare theory. GISP tries to get policymakers to understand the
basic difference between ICT projects that need to be funded by government and those that can
realistically be sourced from the private sector.

"Public" ICT Goods

In this case, GISP defines public goods as those systems and projects the scope of which cuts across
several departments or agencies. These systems or projects require extensive interface among several
agencies and require access, consolidation or validation of da
tabases of other agencies. Such a definition fits projects pertaining to the Sectoral Information Systems
Networks and the LGU Common Mission-Critical Information Systems.
If one looks closely at the type of government services under this definition, it will be seen that these are
basically "public goods," i.e, "available for consumption by all members of a social group once it is
provided. If one individual purchases a unit of this good, there is no feasible way to exclude

nonpurchasers from enjoying the services provided by this unit."

Examples of public goods pertaining to the Sectoral Information Systems Networks are health, social
welfare, security and community services.
The above definition then makes a compelling argument for this type of ICT-driven services to be funded
by government (through appropriation).

"Private" ICT Goods

In the same manner, private ICT goods are defined as systems or projects that comprise the support
functions of government as it does its internal housekeeping in order to serve the public better. These
types of systems, which may or may not be networked, can usually run on a stand-alone basis in one
agency. Its database is mostly in-house generated and mostly for in-house use also. Examples of these
are internal document tracking systems and personnel administration systems, which are mainly under
the category of the Public Sector Management Information Systems.
Also falling under this category are projects under the Public Services Information Systems. Note that
there may be some overlap in definition with respect to frontline business processes under the Sectoral
Information Systems Network and the Public Services Information Systems, but this will be refined later
when deciding on funding alternatives.
Again, considering that nonpurchasers can be excluded from the provision of private ICT services and
assuming that these types of services can be provided more cheaply and readily by the private sector,
then there are sufficient incentives to ask the private sector to come in.
In a way, the above contradiction between what are "public" and what are "private" types of information
systems defines the parameters where private sector participation is encouraged under GISP. This
dichotomy is by no means exact or rigid basically it will have to follow what policymakers will define
as core ICT government services or not. This dichotomy will also be challenged later when we discuss the
issues on managing private sector partnerships in relation to ICT. What is important to note is that these
distinctions open up a lot of funding options and free the present cash reserves of government for use in
other projects.

Guidelines for Establishing Financing Options

for Information Systems in the GISP
The choice of funding is further guided by the following:
1. "Public" ICT Goods
a. Priority systems in the GISP are to be funded under the General Appropriations Act. In particular, the provision of
frontline service delivery processes of mainstream government agencies shall be given priority under the national
b. If the national budget is unable to accommodate the same, then efforts shall be exerted to fund the project under
some form of a deferred government expenditure or borrowing, especially if the project or technology being
requested is considered a base technology that will make other applications possible. An example of a base
technology is data warehousing. In this case, funding the project through the issuance of special series treasury bills
or treasury bonds (T-bills/T-bonds) will be considered.
c. Public ICT projects that are income generating will, to the extent possible, be funded by ODA loans. Implementing
agencies will undertake some form of cost recovery charging schemes that will ensure payment of the loan from
such proceeds.
d. Public ICT projects that are not revenue generating and cannot be funded by the national budget nor by special
series T-bills/bonds will be given priority for ODA grants that are not tied up to particular projects.
e. Second-priority income-generating ICT systems that do not qualify for ODA loans, but which nonetheless have
well-established cash flows being generated for a couple of years, will be packaged for securitization. The funds
raised via this method will be used to upgrade the same systems, with whatever excess allocated for use by other
income-generating systems.
f. Systems that support essentially government functions that are potentially income generating (or higher-income
generating), although still without clear and established cash flows, will to the extent possible be financed under a
Build-Operate-and-Transfer (BOT). Only through investments in ICT will the said system truly reach its maximum
income potential and, of course, for serving the public better. A BOT instead of a Build-Own-and-Operate (BOO)
scheme is preferred because control over the said function will eventually revert to government after being funded

by the private sector.

g. LGU projects that cannot be funded under provincial, city or municipal budgets will be accommodated under
some form of LGU indebtedness like municipal bonds. If the proposed LGU project is income generating, then it may
be packaged for funding through bank loans.

2. "Private" ICT Goods

a. Noncore government service delivery functions that are probably best handled by the private sector, and which
have well-defined histories of strong cash flows, may be financed through securitization of the said cash flows, thus
providing the optimum way of funding further system upgrades or funding similar services.
b. Noncore government service delivery functions that are best handled by the private sector, but which still do not
have clear and established cash flows, may be financed under a BOO scheme, thus permitting government to be
immediately divested of the task and the fund responsibility to provide said service.
c. Areas where the private sector has well-defined competence, especially those where it has garnered ISO 9000
certifications, will, to the extent possible, be outsourced via long-term contracts. Candidates for outsourcing are
areas that require the long-term commitment and continuous investment of capital and resources.


Financing Alternatives for "Public" ICT Goods

Financing Alternatives for "Private" ICT Goods

2 . Financing GISP Through

the National Budget Process
The following government funding for GISP projects will be adopted:

a. As a Percentage of Total Budget

An amount equivalent to 1.0% of the annual national budget over the medium-term will be allocated to
the funding of priority GISP projects to be bankrolled by the government.
This amount may be provided for, allocated among and/or sourced from the General Appropriations Act
through the following:
a.1 Articulation either in the general or special provisions of the use of a portion of mandatory reserves
(if any) for ICT expenditures. For example, if the mandatory reserve is 1% of the total budget, the general
provisions may be explicitly worded to say that the said reserves may be released provided that 1/10 of
the 1% is allocated to ICT. This means that P650 million may be made available for ICT from the year
2000 budget.
a.2 Realignment of funds, which can be authorized provided that the same is used for ICT only.
a.3 Articulation in the agency special provisions or in the general provisions of the General
Appropriations Act on the use of income, to the effect that a certain percent of the income of a
department or departments arising from a computerized public service can be used to upgrade or
acquire new technology for said service.
b. Through a Portion of the ODA
Lobbying with donor or lending governments will be pursued to benefit ICT. Loans or grants emanating
from Official Development Assistance (ODA) can be structured to provide for at least a 10% investment in
ICT. This means that based on the programmed P25.6 Billion ODA disbursement in year 2000, an
additional P2.56 Billion can be tapped for ICT.
c. Through the Budget Call
In the Budget Call, greater emphasis will be given to ICT projects. For example, the DBCC may state that
it is prepared to consider department ICT budgets up to 2% of total agency budget proposals. Or the
DBCC may say that projects falling under Phase I of the GISP will be automatically funded.
d. Alternatives for GOCCs and LGUs

GISP projects of GOCCs and LGUs will be funded from their own financial resources. Funding from the
national budget will consider the public nature of the services being automated, the importance of such
services nationwide, and the funding limitations of the proponent agencies.
Estimate of How Much Can Be Made Available
from the Year 2000 General Appropriations Act
Overall, based on the national budget for 2000, an estimate of what can be potentially made available for ICT for the
current year alone is as follows:
1.0% of the National Budget P6.50
Use of 1/10 %, assuming Reserves = 1% 0.65
1% of yearly realignments
estimated at 20%/year 1.30
10% of programmed ODA 2.56

Total P11.01 billion

The above estimate does not include those coming from a percentage of a departments income from
computerized public services, as may be authorized under the Special Provisions of the GAA. Also,
the estimate does not yet include possible private sector counterpart investments as a result of
governments expenditures on ICT.

3. GISP Five-Year Investment Requirements

Table 5.4 provides the indicative costs for the implementation of priority GISP development activities and
projects over a five-year horizon.
The cost estimates were determined by considering the following factors: (1) current cost of technology,
(2) number of business processes supported, (3) number of agencies involved, and (4) estimated number
of users.
Before any systems development activity begins, it is necessary to define first the functional and
technical specifications for the development of the priority information systems and databases, the initial
networking requirements at the policy and program implementation levels, and the database design and
strategy. This first step involves extensive studies and consultations with various stakeholders, including
key solution providers, technology experts, users and system owners, policymakers and planners,
Congress, and the public as a whole. The major outputs of this phase are the (1) Technical and
Functional Specifications (TFS) and (2) Requests for Proposals (RFPs), which should undergo rigid review
and consultations.
After the initial project scoping and planning, systems development activities are to commence beginning
Year 1. The key computing and network infrastructure should be in place within the first two years,
hence the high funding requirement for years 1 and 2, of about P10.2 billion and P3.3 billion pesos,
respectively. Rollout of individual systems range between years 3 to 5.
The first major type of information system is the Public Services Information System, providing frontline
services with its one-stop virtual access point and gateway for all major government-to-business and
government-to-general public transactions.
The next major group of information systems in the development pipeline are seven common oversight
systems. These are intended to support business processes that are common to all government agencies.
Each system will be developed once, with provisions for enhancements or modifications at the agency
level. The resulting application can be deployed to every government agency.
There are also seven sectoral information systems to be developed and deployed to the agencies within
the sector. The three top information systems in terms of cost are sectoral systems, namely those
involving land use, public order and safety, and education and manpower development. This is due to
the substantial investment requirement for implementing GIS, data warehousing and distributed
database technologies. These systems also support basic and vital public services, and necessitate the

deployment of ICT resources down to the local institutions, specially LGUs, but also including state
universities and colleges (in the case of the education sector).
The two mission-critical application systems for local government units aim to enhance their revenuegenerating capabilities and enhanced service delivery by streamlining business licensing and permitting

Hardware Cost Estimates

The estimated P21.161 billion total investment includes the cost of major ICT equipment, namely
personal computers/workstations and servers, estimated at P2.816 billion. The estimated number of
computers and servers required were multiplied by the respective unit cost per hardware type, based on
prevailing market prices.

Type No. Unit Cost Total

PCs 35,828 70,000 2,508 Small servers 28 1,000,000 28 Medium servers 36 5,000,000 180 Large servers 10
10,000,000 100
TOTAL 2,816

Estimation Methodology
Various methods, combinations of proxy information and factors were used to arrive at the cost
estimates. For the purpose of estimation, the technologies were classified into two major types: major
technology cost drivers and other technologies.

Major Technology Cost Drivers

Major technologies that are those that require substantial capital outlay and other resources at the
outset, not only in monetary terms but also in terms of scale of implementation and operation, as
indicated by the number of business processes supported, number of users and agencies involved. These
technologies are:
Data warehousing
Distributed databases
Electronic document management
Geographic information systems (GIS)

Other Technologies
The rest of the technologies identified are generally acquired as services whose costs are characterized as
recurring monthly expenses (e.g., Internet connection, VPN and wireless computing). Scale factors are
used as multipliers to take into account the cost of other technologies and are based on increasing scales
of operations as indicated by the number of institutional users and the number of agencies involved.

Total Cost of Ownership Breakdown

One of the key assumptions used in the GISP cost estimation process involves the concept of total cost of
ownership (TCO) of an information system. The following percentage values were used to arrive at
indicative total cost of ownership figures:

Cost Component % to Total

Software 17%
Hardware 14%

Professional Services 46%

Administrative costs 23%
TOTAL 100%

It was assumed that software makes up 17% of the total cost of ownership. The starting point for most
estimates was to determine the cost of software associated with each technology. The resulting figure
was then divided by 17% to get the estimated total cost for ownership of the information system using
the technology.
The percentage figures were derived from average TCO of ERM/ERP applications data published in
Extract of Meta Group Survey >ERM Solutions and Their Value< , a document posted on the SAP web site
(see www.sap.com/service/pdf.tco.pdf).
It is worth noting that the independently derived computer hardware cost (P2.816 billion) is 13.31% of
the total GISP investment requirement of P21.161 billion. This is consistent with and provides initial
validation of the 14% Meta Group Survey figure for hardware.
The following table presents an overview of each technology and the corresponding cost estimation
procedure used.


GISP Investment Estimates


Project Title





Project Cost /
Funding Source

Information Network

Computerization of
the Land Titling

This project will put together all

agricultural-related information generated
by government and non-government
organizations on production, postproduction and marketing activities of
farmers and fishermen. This will likewise
involve the setting up a wide area network
that will interconnect the regional field
units (RFUs), bureaus, attached agencies
and Research Outreach Stations (ROS) of
the department.
This involves computerization of the
processing and issuance of land titles to
improve the land management record
system in the country.

Department of

4-5 years


13 years

(PhP800M 1st
year; PhP720M


National Telephone
Program (NTP)
Tranche I-2, ROT
Stage II

Establishment of 13,728 digital telephone

municipalities in Regions VI, VII & VIII.


or PhP655.474

National Telephone
Program (NTP)
Tranche 1-3

Establishment of 32,800 digital telephone

lines to 31 cities/municipalities in regions
IX, X, XI & XII including high density
140 Mb/s backbone network.


National Telephone
Program (NTP), 1-3
Phase 4

Project involves the provision of a total of

45,000 telephone lines to 80 localities
surrounding the NTP tranche 1-3
backbone in Mindanao areas and the
establishment of a digital transmission
underserved areas.
Establishment and expansion of 6,200
digital telephone lines to 30 localities in
regions I&II including establishment of
backbone network to loop the RTDP
communication network in CAR, Region
I & II.
AGILE is an action-oriented activity to
support economic policy liberalization
and enhance competition in the
Philippines. It will restructure and
consolidate the USAID/Manila approach
to improve the Philippine economic
policy environment.


Individual Expert Dispatch


Improved Technical and Technological

Education/Training for 16 people.


Development Project
(RTDP) Phase C
Telecoms Component
of Accelerating
Growth, Investment
and Liberalization
with Equity (AGILE)

US$43M or
US$123.00M or


Y 3,803.00 or



US$1.0M of
US$27.0M or
Php40.0M of

Data Communications
Outside Plant
Technology Fiber

1997March 2000

DOST Bicutan Fiber

Optic Backbone

This project is an FDDI/Switched

Ethernet backbone. This backbone is
a 100Mbps Fiber Distributed Data
Interface (FDDI) network, a high
performance fiber optic timed token
ring LAN running at 100Mbps over
distances up to 200Kms with up to
1000 stations connected, that
connects a ring of thirteen Switched
Ethernet hubs operating at 10Mbps.

of Science

2 years



This electronic backbone is expected

to improve communications within
the DOST Bicutan campus, provide
faster access to S & T information
and support interactive applications
such as video-conferencing. The
network will provide dedicated highspeed and highly reliable connections
among agencies in Bicutan.
Networking in
Catanduanes- a
Project, Phase II:
Setting-up a Fiber
Optic System Loop
in the Mun. of Virac
Connecting People
and Organizations
for Rural Devt.
Through MultiPurpose Telecenters
in Selected
Computer Assistance
to Selected Schools
Establishment of an
Internet Service
Provider in the
Province of Nueva
Science and
Information Network
and Technical
Services (STINTS)


Nov. 1998-present


The project aims to develop and

pilot-test an information and
communications system in rural



The project aims to develop and

pilot-test an information and
communications system in rural
The project aims to provide
connectivity services to the provice



The project has established a PSTCbased rural telecom backbone for

sectors that do not have Internet
access with Y2K awareness and
information technology appreciation
activities on the first phase.






Upgrading the IT
infrastructure of the
Science Education
Network for Year
2000 and beyond
Strengthening of SEI
Electronic Linkages
through the
Establishment of an
Institutional Internet
Establishing a
Philippine Database
in Science Education

The project aims to upgrade the IT

facilities of SEI for Y2K compliance
as provided for by the law.




The project aims to strengthen and

improve the connectivity of SEI to
the different network institutions and
to the Internet.






The project aims to collect and DOST-SEI

systematize data on science education
through electronic networking of data

Development of
Database for S&T
Manpower and
Science Culture and

Mobile Information

Establishment of a
Computer Center at
Isabela State

Establishment of a
Computer Center at
Nueva Vizcaya
Comprehensive High
Multimedia Training
and Development

Computer Software
Training and
Development Center
Communication and
Technology for
Education and
Sustainable AgroIndustrial

publications and other research

materials. It will put up and develop
structures that would allow said
information or data to be stored as
databases and accessed by different
users. A basic feature is to establish
institutions via computers.
The project aims to develop DOST-SEI
databases that will update students,
decision-makers, and other interested
individuals on current and future
development in S&T education.
Several data from the different SEI
divisions were identified and will be
encoded into the databases to be
developed which will be transferred
eventually to the SEI website.
The project aims to develop an DOSTinformation culture and a technology- CARAGA
literate public preparatory to
information technology awareness
through hands-on computer activities.
The MITC is an airconditioned bus
equipped with the latest in education
technology facilities and interactive
instructional/learning materials in
facilitators were trained to man the
The projects aim is to put up a DOST II
computer center in the northern part
of Isabela with the objective of
literacy of elementary and secondary
public school teachers. Modems are
provided, thus, the center also serves
as an Internet workstation.
The projects aim is to put up a DOST II
computer center in Nueva Vizcaya
literacy of elementary and secondary
public school teachers. Modems are
provided, thus, the center also serves
as an Internet workstation.
The project aims to provide a venue DOST VII &
to train IT professionals in CIT
multimedia production techniques in
order to develop a pool of multimedia
experts that will lure foreign
investors in the IT to invest in the
Philippines. The center will also
provide a venue for the development
of local multimedia products.
The training center serves as a venue DOST VII &
to promote the development of the IT CIT
industry in the region and to enhance
the skills of IT graduates and
To enhance the existing capability of UPLB
the UPLB in communication and
information technology in its vision
of making significant contributions to
education and sustainable, agroindustrial development in the
Philippines and surrounding region.
communication and information
technology hardware.
A minor
component of the requested grant aid

Started 1999











PhP281.2 M
(foreign cost)

will be building renovation to

accommodate staff and facilities to
be displaced by the addition of new

Budget Execution
and Accountability
Tracking (BEAT)

Information System

Physical Assets
Management and
Information System


Business Recovery

management capability; streamline
budget release procedures and
improve front-line service; improve
accountability; and update budget
analysis and decision making.
Is a computer based price monitoring
system principally intended to
facilitate government procurement
and discourage overpricing. GPIS
basic concept is built on the thesis
that procurement is at the same time
an economic activity and an
administrative process.
Formulate Physical Assets Standards
and Guidelines;
install Physical
provide a computerized Agency
Physical Assets Monitoring System;
and develop and install Agency
Module on: Inventory Management,
Executive Information System.
Phase I (1996) project aims to
establish a wide area network (WAN)
connecting GSISs 27 branches
nationwide and to develop and
implement the Membership Services
and Information System.
Multi-million project aims to ensure
nationwide availability of SSS
Information Systems should the Main
Data Center and/or any of its regional
branch hub data centers become
inoperative due to disasters.


5 years


on Audit

Started 1997


1 year


4 years


5 years



(Cost for
succeeding years
is subject to

(for expansion)


Advisory Network
for the Government
Executive and
NEDA Information
Network Project

To establish electronic linkages

among the executive and legislative
offices involved in LegislativeExecutive Development Advisory
Council (LEDAC).
To improve development planning,
investment programming and project
monitoring activities in support of the
Development Plan (MTPDP) and to a
large extent, IT21 through the use of
IT resources.

The project is divided into three (3)

major components: 1) Development
and Institutionalization of MissionCritical Information Systems; 2)
Establishment of IT Resources
Infrastructure; and 3) IT Manpower





Information Systems
Plan (GISP) Project

Data and Information

Resource Program in
Support of Policy
Research and
Decision Making

Capability Building.
Government Information Systems
Strategic Plan for the medium-term
which will be called the GISP. The
GISP will set the vision and
efforts in government over the next
5-6 years. It aims to provide for
electronic governance, consistent
with the goals and objectives of
Angat Pinoy 2004 and the National
Information Technology Plan for the
21st Century (IT21).
The project seeks to create a userfriendly economic database system
(EDS) to store and maintain
databases from various sources. It is
intended to facilitate networking
among government and private sector
institutions through Data and
(DIRP). With the project, it is
envisioned that policymakers and
researchers will enjoy easier access
to international databases as well as
the regular Philippine data series.




3 years




Involves the establishment of a wide

area network that will link all DOLE
offices and the creation of several
modules that will run on the network.
Also included is the development of a
Labor Market Information System

of Labor and

3 years



PRC Marine Officers
Licensing and
Certification System
and Networking

The project aims to accomplish: 1)

Online Transaction Processing and
faster service completion time; and 2)
Better and Improved Quality of
Products and Services.



The project intends to benefit not

only the marine professionals but
also the other professional groups
under the supervision and jurisdiction
of the Commission. The networking
system that will be establish shall
ensure a smooth and efficient
communication between and among
the systems currently existing and


Upgrading of FNRI
Library Information

The project aims to develop a

specialized library to meet the
research information needs of policy-





Upgrading of FNRI
IT Facilities

Software on Energy

Technology Delivery
Information and
Referral System

FPRDI Publication
Abstract Information
Market Information
Generation for
Philippine Trees
Information System

Bamboo Information

Rattan Information

Industry Information

makers, researchers and other

nutrition workers; to promote and
coordinate the development of the
libraries in the field through
trainings/seminars and conferences;
encourage the exchange of food and
nutrition information within the
country, and to maintain links with
organizations engaged in food and
nutrition services.
The objectives of the project are: To
computerization in the Institute
including both hardware and
software; to adopt and make use of
the new trends in software and
hardware technology ; to support
DOSTs and the governments
program of using IT to improve
government processes; and to expand
the institutes network and improve
connection to the internet to prepare
the Institute to e-commerce.
The project aims to develop a userfriendly computer software which
shows the estimated amount of
energy to burn off calories from some
food items in excess of requirement
and to serve as a guide to implement
control of maintenance program.
The project aims to develop a
database on technology transfer
activities of the institute and other
included are: technology piloting and
assistance/consultation and advisory
services, trainings conducted, socioeconomics,
This project involves development of
a database on abstract of journals,
manuals, books, articles and related
literature published by FPRDI.
This is a database on market
information for FPRDI technologies.
This is a database management
system on the properties and
characteristics of Philippine trees
which have been studied in the
institute. These properties include:
anatomical, physical, chemical and
mechanical properties.
This is a database management
system on the anatomical, physical,
chemical, and mechanical properties
and characteristics of bamboo which
have been studied in the institute.
This is a database management
system on the anatomical, physical,
chemical, and mechanical properties
and characteristics of rattan which
have been studied in the institute.
The project involves gathering of
metalworking industry, specifically
the general profile of the firms which
include plant capacity, product lines,
number of workers, equipment and
machinerys capacity and precision
and types of metal working processes





Started 1999



Started 1994



Started 1995



Started 1997



Started 1996



Started 1998








Support to the
Strengthening of IT
Capabilities in

Algorithms for
Certain CAD/CAM
Mango Information
Network (MIN)

Development of
Specialty Database
and Internet
Resources on
Medicinal Plants

Development of
Specialty Database ,
CD-ROM, and
Internet Resources
on Malaria

Establishing a
National Engineering
Information Systems
and Services
(NEISS) in the

Support Operations:
Information Services

Textile Information
Management and
Awareness Service

The project aims to develop

manpower capabilities in networking
and to catalyze R&D activities in the
area. It also aims to improve access
to information by residents, thereby
expanding their opportunities for
accelerating economic and social
The project focuses on designing new
efficient and infallible algebraic
methods for certain problems in
CAD/CAM, particularly those related
to rational parametric surfaces.
MIN is a world wide web-based
information service, as well as an
interactive system geared to expedite
the formation of strategic business
alliances among small and medium
scale (SMEs) and other stakeholders.
Six services were made available and
accessible through the MIN website.
The project involves the creation of
the e-Health component site on
medicinal plants. Information on
medicinal plants will be gathered and
processed in addition to what is
currently available in HERDIN
database. The resulting database shall
contain information on research ,
researchers, research organizations,
market and business information.
The project aims to develop a onestop shop information resource on
documents are being scanned into a
(HTML) format. The website that
will be developed for this project will
contain articles in HTML format and
will contain articles, graphics,
profiles, statistics, and other relevant
information about malaria.
The project aims to harness I.T. in
advancing and promoting the level of
learning, awareness and productivity
of engineers, students, faculty,
researchers, and others involved in
research and development.



thru UPD-CS



Started in 1996






Started in 1996



Started in 1999






Extending support to the nineteen

(19) engineering network schools
throughout the country, the project
provides access to Engineering
Information through the World Wide
The project provides for the DOST-PTRI
development of effective information
systems for efficient delivery of
relevant and timely information that
will assist the textiles and garment
industries to be on top of new textiles
advances and development. Through
organization, storage and retrieval of
information materials for the
development and improvement of the
PTRI Technical Library Service, it
will assist the researcher in the
conduct of their research activities.
The dissemination of up-to-date DOST-PTRI
information on the textile processes,
raw materials, products technology,
and developments and fashion trends

Establishment of
Philippine Database
in Science Education

S&T Info Web

Establishment of
Cagayan Valley
Information Network
Operation of the
Regional Metals and
Engineering Service
Establishment of
Cebu Design
Engineering Center
Data Acquisition
Training and
Development Center
CITE, San Jose,
Talamban, Cebu

will continuously help the textile and

garment manufacturers in improving
the quality of their production.
The project involves the production
of regular STII publication, The
Philippine Journal of Science in
electronic version.
ECOTECH LINK is a meta-database
or organized and exhaustive pointer
organizations carrying technology
and economic information and links
to other groups carrying related
The S&T Info Web is a virtual
system which connects the institute
to the entire DOST system and to the
rest of the world. Created in 1997 and
made available on-line in 1998, the
S&T Info Web is home to ten
databases, six publications and eight
home pages. As of July 1999, the
S&T Web has been accessed 206,166
times by various internet searchers
and surfers.
This project is conceived to provide
the public relevant and updated
information about Region II
The project aims to establish a center
for the production of highly
precisioned metal products using
CNC technologies.
The project aims to provide a center
for the development of machine
design engineers and product design
capabilities using CAD/CAM/CAE
The project aims to provide a center
which will develop local capabilities
in automated manufacturing for
enhancing product quality and
productivity of SMEs in Central


(under agency


(under agency


(under agency


Started 1999











of Foreign

10 years

P2 Billion

of Trade and


DFA Machine
Readable Passports
and Visas (MRP/V)

The project aims to streamline and

modernize the issuance process,
introduce security features in
passports and visas and ensure
compliance with the international
standards on travel documents.

Under BOT

The system will also create a

information will be stored for easy
access, and feature an interface that
will allow the department to
streamline verification procedures
with other government agencies.

Philippine Trade
and Investment

A locally funded project, PhilTINS is a

computerized one-stop system linked


Network System

to DTIs regional and overseas offices

and trade associations for the storage
and retrieval of timely information on
trade and investment. This central
facility will lessen the man-hours
needed for research and make DTI
services more accessible to the public,
boosting eventually exports and




10 years

LTO Information
Technology (BuildOwn-Operate)

The project is in line with the IT21

which calls for intensive diffusion and
use of IT in government operations.
The project involves the development,
operation and maintenance of an
integrated IT system by way of the
BOO scheme over a concession period
of 10 years in accordance with R.A.
7718, the Amended BOT Law.

The project will interconnect LTO's

more than 200 offices nationwide,
enable on-line transaction processing
and integrate critical processes.

US$49.7B or



Nationwide Information
Network for the Department
of Agriculture

The project supports the implementation of DA/NCC

RA 8435 which is known as the Agriculture
and Fisheries Modernization Act (AFMA)
of the DA. The goal is to make available to
the people the basic agricultural data or
community information in the country.

Four years


1 year

PhP75 - PhP80M

Four years


The project is composed of three areas of

endeavor, namely: information systems/data
requirements, connectivity requirements
and the organizational requirements.


Computerization Program

Creation of Regional
Information Resource
Centers (RIRC) Nationwide

Breaking Geographical
Barriers and Enhancing
Local Governance through
Information Technology (IT)

Involves local area networking of offices as House of

well as upgrading of existing PCs and Representatives
eventual linkage to the Internet (including
establishment of a web page).
This project is geared towards the eventual NCC
interconnection and mainstreaming of all
the local government units (LGUs) to the
existing internet technology. It is presented
in three phases to maximize the existing
technologies using the most efficient and
effective strategies. The first phase will
include selected provinces and cities with
existing ISP connections; the second phase
include all remaining provinces and cities
and adopting a mixed-technology approach
and the last phase will involve all
municipalities and adopting a more varied
technology mix as the geographical location
will require.
This project is composed of five (5) NCC
modules each can be implemented
individually. However, it would be best to
implement all these 5 projects to selected
local government units for easy monitoring
and assessment of its possible contribution
to the overall economic status of the chosen

This proposal will use RPWeb as its

backbone. The essence of development is
focused on the interconnection among
LGUs and NGAs. However, to fully support
operation, NCC proposes to supply the
required infrastructure, which is composed
requirement, policies and plans.


Computer Networking of
State Colleges and

Equipment for the Mobile

Information Technology

Development and
Replication of Computerbased Teaching (CBT)
Modules on Selected Topics
in Biology, Chemistry,
Mathematics and Physics
Operation of Mobile IT
Literacy Program
IT Training Program for the
Disabled and Vulnerable

The proposed plan of the Philippine CHED/NCC

Association of State Universities and
Colleges (PASUC) is to interconnect the
109 State Universities and Colleges (SUC).
The project aims to interconnect its
operations with the support of computer
networks, Local Area Network (LAN) and
Wide Area Network (WAN). Every
institution will have a basic LAN, which
will be installed, in the library to automate
information transaction and to provide
facility for communication locally to
improve the administration in the
institutions. These will be interconnected to
provide regional and nationwide area
INTERNET will be incorporated in the
system so that information can be shared by
all SUCs and provide vital information to
major agents of progress, both local and
The project is for the pre-production of the DOST-SEI
MITC units. Equipment/facility will be
purchased as basis for the measurement
dimensions of computer tables, storage
facilities, notebook computers, multimedia
projector , projector screen, and generator in
the three (3) MITC units.
The project aims to provide 110 S&T- DOST-SEI
oriented high schools and RSTCs with
computer-based teaching modules on
selected topics in biology, chemistry,
mathematics and physics.

Three years




The project is aimed at providing pupils and DOST VII

students from remote areas access to
The project aims to introduce a program DOST VII
that will provide opportunities for the
disabled and vulnerable.


The project was established to improve the DBM

systems that support the delivery and
services of programs under DBMs
Mandate. One of the services provided to
government agencies by DBM is
procurement, through the Bureau of through CIDA
Procurement Services (BPS).



Cooperation Agreement:
DBM Systems Development

Sub Project: Procurement

System Design Project

Enhancement of DOST VII

Intranet System
Improvement of Poverty
Alleviation thru Speedy
Access of Modern Age
Services & Assistance (IPASA-MASA)

A SubProject grant will provide the services

of experts who will conduct a policy review
and assessment of the Philippines as a
Regional Center for Shared Services.
The project is proposed to improve Region DOST VII
VIIs existing networking infrastructure to
be able to render better quality service to its
This project aims to develop an inter- NCC
management information system that will
harmonize the mandate, plans and programs
of the different offices task to alleviate the
poverty condition of the country. This
system be the vehicle to inform on the
different projects being undertaken by the




Cooperation Agreement: PSS

Service Improvement and
Data Accessibility Program

Sub Project: PSS Training on

Data Analysis and Report
Civil Registry System (CRS)
Improvement Project

different line and attached agencies.

The Project is a nationwide infrastructure NCC
envisioned to support the decentralization
of operations of the government and to
share information between and among
government agencies and the public. It is
made up of Information Providers, Public
Information Service Points and government
field units interconnected by a common
nationwide network. It consists of several
network hubs composed of hardware and
software devices containing multiple
independent but connected modules if the
network and internetworking equipment.
These will be located in the different
regions and provinces.
The project aims to improve the capability NSCB
of the five statistical agencies under PSS in
data analysis and report writing. The five
statistical agencies were the: NSCB, NSO,
through PTTAF)

CRS Project covers the development of an

Information Technology (IT) Solution for
the Civil Registry System through a BuildTransfer-Operate (BTO) acquisition scheme
as provided for by RA No. 7718 (BOT
Law) that aims to: (a) enhance and
improve public service delivery;
efficiently organize, manage and maintain a
complete and accurate database of civil
registry documents and information; (c)
overcome attempts on falsification and
fabrication of civil registry documents; (d)
enhance the computing capability of the
NSO; and (e) provide for the establishment
and perpetuation of a unique individualreferencing Population Reference Number

Statistics Office

Three years



84 mos.


One Year


(subject to


Pinoy Watch

Pinoy Watch is a database of all Filipinos NCC

working abroad. This project will integrate
and harmonize the databases created by
similar agencies and non- government
organizations. The database will capture all
Filipinos who leave with a working permit
as well as those with a tourist visa permit.


Automated Fingerprint
Identification System Project

Project aims to develop and operationalize a

state-of-the-art, fully-scalable Automated
Fingerprint Identification System (AFIS)
solution that will have the following
features: a) reliable, user-friendly, flexible,
modular; b) high degree of accuracy; c)
combines high quality image-scanning with
fast image processing; d) possess the
capability to interface with other AFIS or
forensic systems;
and e) successful
worldwide track record, e.g. Federal Bureau
of Investigation.

Bureau of



Design and Development of

a Standalone MPEG Audio

Asynchronous Transfer
Mode (ATM) Project

Establishment of IT Zone
Park in the Central Visayas
in Cooperation with Local
Export Zone

This project aims to develop a prototype of DOST-ASTI

a standalone MPEG audio decoder and its
supporting hardware and software from the
host PC side. In pursuit of this goal,
research on modem perceptual audio
encoding techniques will be done and
standard audio encoding and decoding
algorithms will be implemented on
embedded hardware.
ATM is a technology that will have a DOST-ASTI
significant impact in the areas of
networking, data communications, and
telecommunications. It has the potential to
hasten the convergence of data, voice, and
The project aims to establish an IT park DOST VII
where local and foreign IT companies
invest in IT industry and maybe jointly
undertake IT innovations of developing new
products and services.





Virtual Centers for

Technology Innovation

A component of the DOSTs project

COMPETE (Comprehensive Program to
Enhance Technology Enterprises), the
establishment of VCTIs was proposed with
the idea of giving small and medium-sized
companies (SMEs) in the country the
opportunity to develop a competitive
advantage in export markets.

UP-Dept. of
Electronics and
Elect. Eng.

4 years

Annex B -Indicative Hardware System Specification



Four 64-bit processors (minimum) with on-chip cache
Symmetrical Multiprocessing field-expandable to at least 8 processors
2 Gigabyte RAM (minimum)
350 GB disk storage with RAID 5 capability
High capacity (4 GB Min.) Tape drive
100 Mbps Ethernet port
Unlimited user Operating System



Two 64-bit processors (minimum) with on-chip cache
Symmetrical Multiprocessing field-expandable to at least 4 processors
1 Gigabyte RAM (minimum)
120 GB disk storage with RAID 5 capability
High capacity (4 GB min.) Tape drive
100 Mbps Ethernet port
Unlimited user Operating System



64-bit processor (minimum) with on-chip cache
Symmetrical Multiprocessing capability to at least 2 processors
512 Megabyte RAM (minimum)
40 GB disk storage with RAID 5 capability
High capacity (4 GB min.) Tape drive
100 Mbps Ethernet port
Unlimited user Operating System



450 MHz. Pentium III processor (or better) with on-chip cache
Upgradeable to dual processor configuration
128 Megabyte RAM (minimum)
12 GB SCSI disk storage
1.44 MB Floppy disk drive
High capacity Tape drive
10/100 Mbps Ethernet port (dual for firewall use)
Unlimited user Windows NT Server Operating System



400 MHz. Pentium-class processor (or better)

64 Megabyte RAM (minimum)
6.3 GB IDE hard disk drive
1.44 MB floppy disk drive
10/100 Mbps Ethernet port
56Kbps internal modem (for remote use)
8 MB AGP video card
14 SVGA monitor with 1024 x 768 resolution
2-button mouse
Latest version of MS-Windows and MS-Office



VPN Access Router

2 serial ports (sync/async)
10/100 Mbps Ethernet port
Hardware-based encryption

32 Megabyte DRAM
4 Megabyte flash memory
1.2 Terabyte External RAID System
Printers (mix of laser, inkjet and dot matrix)
Videoconferencing equipment (PC-based)
Videoconferencing equipment (room-based)
CD Jukebox (100 CDs)
CD Jukebox (400 CDs)

Annex C - Technology Assessment Capsules















Biometrics is an automated method of recognizing a person based on

physiological or behavioral characteristics such as fingerprints, speech
(voice), face, retina, iris, handwritten signature, hand geometry, and wrist
veins. Biometrics address the need for authentication, the process of
identifying an individual, replacing or augmenting verification based on a
username and password.

Biometrics can be used in identification mode wherein it identifies a person

from the entire enrolled population by searching a database for a match. It
can also be used in verification mode wherein it authenticates a person's
claimed identity from his/her previously enrolled pattern. Biometrics offers
some unique advantages because identification is based on a person's
intrinsic part. Tokens, such as smart cards, magnetic stripe cards, physical
keys may be lost, stolen, duplicated, or left at home. Passwords may be
forgotten, shared, or observed.


In the Philippines, biometrics would most likely find first application

in providing verification and authentication for financial transactions
(bank loans and social security claims) and limiting access to highsecurity areas like military establishments and sensitive government
buildings. The United States the US government in particular
currently uses or has proposed to use biometrics in the following
ways at the Federal, State, local, and foreign office levels.

Electronic and Physical Access Control. One use is to provide

robust authentication for access to computer systems that hold
sensitive information used by the military services, intelligence
agencies, and other security-critical Federal organizations.
Physical access control to restricted areas is another key
application. There are many law enforcement applications, mostly
for fingerprint recognition, at the Federal, State, and local levels.
Other law enforcement applications include home incarceration
and physical access control in jails and prisons.

Fraud Prevention and Detection. One of the most extensive

applications of biometrics in the U.S. is for entitlements. Fraud in
entitlement programs is estimated by the General Accounting
Office at over $10 billion per year. Pilot programs in several
States have demonstrated dramatic savings by requiring
biometric authentication for applicants for entitlement benefits.

Commercial. There are also significant commercial applications

of biometrics, principally in financial transactions like use of
Automated Teller Machines (ATMs), credit or debit cards, banking
by phone and through the Internet, and buying and selling
securities by phone or through the Internet. Biometrics is also
being considered to reduce or prevent fraud in the use of cellular
telephones, which is estimated to have reached over $1 billion a
year, and phone credit cards. There are also commercial
applications for computer access control, access to web site
servers, access through firewalls, and physical access control to
protect sensitive information.

Current Applications

The following are some specific applications of biometrics in other


Immigration and
Naturalization Service's
(INS) Passenger
Accelerated Service
System (INSPASS)

Automated Fingerprint
Image Reporting and Match

The Colombian Legislature

To provide prompt admission for frequent travelers to

the US by allowing them to bypass the personal
interview/inspection part of the entry process. It uses
hand geometry to verify the identity of the traveler at
an automated inspection station. Current installations:
John F. Kennedy Airport in New York and Newark
International Airport in New Jersey.
The Canadian version of INSPASS, it uses a
fingerprint biometric, rather than hand geometry, for
traveler verification. The goal of CANPASS is to ease
the transfer of goods and people between the US and
Currently in use at the Vancouver
International Airport.
Installed in 1991 in Los Angeles County, California,
AFIRM was needed to reduce fraudulent and
duplicate welfare benefits. The fingerprints of new
applicants for welfare benefits are checked against a
central database of prior claimants. Within the first 6
months of use, the county saved $5.4 million dollars,
and the savings have been growing ever since. The
system has been so successful that San Francisco,
Alameda County, and Contra Costa County have
installed AFIRM and check new claimants' fingerprints
against existing recipients in these locales.
The Colombian Legislature uses hand geometry units
to confirm the identity of the members of its two
assemblies immediately prior to a vote. The voting
has been conducted this way since 1992.

Several Federal, State, and local government agencies have

purchased biometric systems. The Defense Advanced Research
Projects Agency, Drug Enforcement Agency, Department of Defense,
Department of Energy, Department of Public Safety, Department of
State, Federal Bureau of Investigation, Federal Reserve Bank, Hill Air
Force Base, the Pentagon, and the US Mint have approximately 250
biometric devices with 13,000 enrolled users for access control

The following are some planned applications of biometrics in the US:

California, Colorado,
Florida, and Texas
Departments of Motor
Government Accounting
Office's Electronic Benefits
Transfer (EBT) Task Force

FBI's Integrated Automated

Fingerprint Identification
System (IAFIS)

National Crime Information

Center 2000 (NCIC 2000)

Efforts are underway to establish biometric-based

screening of drivers. California records thumbprints
digitally in its database. Colorado and Texas record
fingerprint images on their drivers' licenses. Florida is
considering this idea. The goal is to eliminate license
tampering or faking.
Inspired by the success of the AFIRM program in Los
Angeles County, the US Government plans to
disburse Federal Government benefits (e.g.,
retirement, social security, welfare) electronically
through ATMs and point-of-sale terminals. It is
estimated that $110 billion in Government benefits
could be transferred onto and debited from access
cards in this way. Initial plans are to implement
fingerprint identification at the benefit enrollment
phase. Fingerprint identification in the benefit
disbursement phase is also under consideration to
eliminate potential extensive losses from the abuse of
lost or stolen cards.
IAFIS is designed to electronically replace the
horrendously outdated, mostly manual fingerprint
identification system that requires paper-based
fingerprint cards, postal submissions of the cards, and
labor-intensive searches. IAFIS would replace paperbased fingerprints with electronic ones. Requests
could be submitted and fingerprints could be searched
electronically. The goal is to reduce response time to
a requesting agency from the current 10 weeks to 24
Biometric information, such as those contained in the
signature, face, and fingerprint, will be used in an
automated system. Patrol cars will have the capability
to capture fingerprints and eventually relay the
information to local, State, and/or Federal Automated
Fingerprint Identification Systems (AFISs). The goal is
to have the new and improved system fully
operational by the fall of 1999.

The system is expensive. It is not only the initial cost of the sensor
or the matching software that is involved. Often, the life-cycle
support cost of providing system administration support and an
enrollment operator add a lot to the initial cost of the hardware.
Biometrics technology has not attained enough maturity to merit
definite inclusion in the GISP. According to the Biometrics
Consortium, the only available information on biometric devices is
often just a sales brochure. The performance claims in the sales
brochure may not hold true for a given device in a given application.
For example, a device that measured 0.3% equal-error rate in a lab
was found in the field to have a false-rejection rate of approximately
25% (at an unknown false-acceptance rate). While a change in this
device's threshold between the lab and field tests might explain the
difference, it is more likely that the 0.3% equal-error rate was
measured under unrealistic conditions.
Establishment of an
independent evaluation center to test the maturity, reliability and
repeatability of a biometric device was expected by the end of 1996.

While the reliability of biometrics as a means of authentication is

increasing as the technology matures, its price remains prohibitive.
Substantial investments are required to set up, operate, and maintain
the necessary technological infrastructure. Most, if not all,
components would have to be sourced abroad. Expectedly, the
major cost after initial investment would be in maintenance and
technical support from other countries, particularly the US.
However, given the rapid development in information technology, it
is not inconceivable that within the 5 year timeframe of the GISP,
sufficient progress in biometric technology could occur to make it a
viable option for implementing say a national crime information
system, or even an election system.



CADD refers to the use of a computer graphics system to create, modify,

manipulate, and display drawings and diagrams. CADD assists engineers,
architects, and designers in the same way word processors assist
secretaries and the general population. Drawings, designs and diagrams
stored as CADD files are more easily accessed and modified compared to
paper blueprints. When used for mapping, CADD systems treat map sheets
or drawings as separate entities with little or no continuity across map
While some CADD systems may contain limited database
management capabilities, they seldom have map registration or map
projection transformation capabilities.

CADD has promising applications in the following areas of government:

Public Works and Utilities (DPWH)

Urban Planning and Zoning (LGUs)
Storage and Retrieval of Architectural Plans (LGUs)
Industrial and Product Designs (Design Center)
Storage and Retrieval of Engineering Plans and
Drawings (IPO)

The use of CADD technology for the storage and retrieval of plans,
drawings, and designs will entail modernization of the equipment and staff
skills of the agencies or local government units to be affected. This will
require capital expenditure without any immediate tangible benefits, as it
will take a while before a sufficient inventory of drawings in electronic form
becomes available.

The technology is proven and mature, but the lack of immediate tangible
benefits does not make this a high priority for government. Nonetheless, it
may be considered an investment for the future.




These technologies collectively provide automated tools for data analysis

in support of decision making. They include technologies and IT facilities
to store and gather data from individual transaction databases into
massive databases and systems to extract, analyze and present data into
forms that are meaningful to decision makers.

Data warehouses are large data repositories purposely designed and

organized to allow analytical processing directly performed by users. They
allow more "data-based" decision making through the use of analytical
models based on historical data. The use of data warehousing as decision
support systems or executive information systems, has been receiving a
lot of attention because it avoids the need to unite all systems into one
processing system in order to get a consolidated enterprise-wide picture.
Instead, the data warehousing concept precisely is built on the collection
of data from multiple processing systems, organized through metadata
which include data summaries that are easier to index and search.

Data mining goes beyond changing or enhancing data presentation for

decision making. Its main purpose is to discover previously unknown
relationships among data items such as
possible cause-and-effect
relationships. It uses automated tools to look for hidden patterns among
data sets. Statistical techniques have long been developed precisely to
look for correlations and dependencies from datasets. Conceptually,
however, data mining technology is different in that it is designed to have
access to massive electronic databases and data warehouses. Several
data mining applications are now commercially available. However, this
field can still considered a complicated, diverse technology in its infancy.

The value of these data warehouses is greatly enhanced by integrating

them with the Internet so they can be easily accessed from any location, at
any time. This way, government workers out in the field or assigned to
regional offices can use their browsers to access the data warehouse
through their agencys intranet.

Generically, data warehouses have been used in the automated prediction
of trends and behaviors, and the automated discovery of previously
unknown patterns. Given this, data warehousing and EIS/DSS can be
employed in the following areas in government:
Economic modeling and analysis
Financial / Fiscal modeling and analysis
Agricultural sector modeling and analysis
Domestic and International Trade modeling and analysis
Employment data analysis

and practically any area of governance where analysis of massive

historical data is applicable.

Among the major considerations in the applicability of this technology are
the following:

Cost. Data Warehouses require huge data storage at least in the

hundreds of gigabytes, and over time, in terabytes. The hardware
resources needed to store and process this amount of data can be
considerable. For example, a 1.2 terabyte disk storage system costs
almost $ 1 Million each.

Sharing of data. Data warehouses will require collection of related

data from different sources within government. It will certainly put to
test the ability and willingness of agencies to share data with each

Long-term implementation. Because of the need for sufficient data

to have accumulated before a data warehouse becomes useful, there
will necessarily be a long gestation period counted in years before any benefits can be derived. If the project is to become

successful, there must be a firm commitment to see the data

warehouse project through its lengthy implementation.

Choice of subject/topic. Because of these three considerations,

there is a need to choose the subject or topic of the data warehouse
to be implemented very carefully. It must be focused on a critical
function of government to make it worth the investment cost and
long-term effort.


The cost and high chances of failure may indicate that data
warehousing should be given a relatively low priority. However, the
clear lack of information-based decision making in government
suggests that, at the very least, one or two pilot warehouses
addressing key areas should be set up. Government cannot afford to
keep postponing this, as the long implementation requirement
means that it will take five to ten years before any benefits accrue.



Relational database technology now makes it possible to build applications

where the database tables may physically reside in different hardware.
Stored procedures and ODBC allow programs running on one machine to
access a database that resides in another machine. Two-phase commit
mechanisms with automatic transaction rollback provide support for online
mirroring of databases, i.e. simultaneously maintaining two identical
copies of the database while ensuring integrity. Most database
management systems also support database updates from transaction
logs, a feature that can be used to automate offline mirroring of databases.


Distributed databases allow greater flexibility in designing and building

integrated applications that cross geographical and bureaucratic
boundaries. For example, access to remote databases via ODBC and/or
stored procedures can be employed to allow consolidation of information
that comes from servers of different agencies. Similarly, mirroring
techniques can be employed to support centralized repositories of
consolidated data from the field, even as local subsets of the data exist on
field computers to support distributed transaction processing.


Practically all the major commercially available database management

systems support distributed processing techniques. And systems have
actually been built and operated successfully employing this technology.
Building distributed database applications in government would entail:

More powerful, and therefore

management system software;




Special expertise to design the database, and build more

sophisticated applications;
Planning and coordination to ensure the availability and integrity of
the data; and
Increased networking among government offices to allow sharing of


Given the devolved, decentralized nature of operations government,

distributed database technology is a must in building efficient
integrated information systems. The only major obstacles are the
higher cost (due to more expensive software and increased
networking) and limited manpower (for the expertise in planning,
building and in coordination). These can be solved with careful
resource allocation and private sector involvement.



Electronic Commerce is the use of computers and telecommunications

networks to facilitate business transactions like the buying and selling of
products, services, and information. E-commerce can be generally
classified into two types: business-to-consumer and business-to-business.
While e-commerce has existed since the early 1970's through technologies
like EDI and data encryption, it caught wide public attention only recently
as several e-commerce sites sprung up in the Web. E-commerce over the
Internet allows the promotion, buying, and selling of goods and information
that cut through geographical and/or political boundaries. Perhaps the best
example of successful e-commerce over the Internet is the popular
Amazon.com, which allows users to search for and order books, gifts, CDs,
and videos online.

E-commerce technology can improve governance through its application in
at least the following areas:

Government procurement/divestment. The whole process of

procurement -- from pre-qualification of suppliers, to consolidation
of requests from agencies, to bidding and monitoring of status and
delivery -- lends itself well to the application of e-commerce.
Similarly, auctions and bids such as those for privatization of
government assets and confiscated smuggled goods have a lot of
successful precedents on the Web.

Government Securities Auction and Trading. The Philippine Bureau

of Treasury has pioneered in the use of e-commerce in the
Philippines through its electronic auction and electronic trading
facilities for government securities. These facilities employ the
proprietary networks of Bridge and Reuters. The BTr recently
introduced an Internet-based facility for the public to buy Treasury
Bills through its Small Investor Program agents. Together with the
DOF it is looking into the establishment of an Internet-based bond

Document/form submission. One way to improve the efficiency of

government transactions with the public is through electronic
submission of required forms and documents. A pilot project at the
Bureau of Customs showed how processes can be improved and the
delays minimized through the electronic submission of import
declarations. With the growing number of Philippine companies
connected to the Internet, there are many government services that
can benefit from the application of this technology.


Growth of e-commerce in the Philippines would depend on two


Security and authentication. Because e-commerce involves transfer

of money, goods and/or services, security of transactions and
authentication of transacting parties are essential. One way of
achieving this in a "closed system" (i.e. where there is a limited,
identified set of participants) is to set up a Virtual Private Network
with encryption among the transacting parties. This approach may
be resorted to in doing e-commerce with, for example, registered
brokers/dealers, top taxpayers, and banks. It will not apply, however,
to an "open system" where the general public is involved. It would be
prudent for government to limit its e-commerce applications to
closed systems in the meantime.

Lack of legal infrastructure. To protect transacting parties, and

ensure compliance with rules and collection of appropriate taxes, the
existing legal infrastructure would have to be revised. In the US, for
example, there are laws (e.g. the Mail/Telephone Order Rule, and the
Fair Credit Billing Act) which effectively safeguard the rights of
transacting parties in e-commerce. Similar laws and the appropriate
mechanisms for implementing them would have to be introduced


Security and authentication problems and lack of legal infrastructure

make it difficult to pursue e-commerce for the general public.
However, there are local precedents for the successful
implementations of limited e-commerce (e.g. closed system) such as
the auction and trading of government securities, where the parties
involved may come up with their own contracts and operating
covenants to ensure the enforceability and legality of their
transactions. Given these, the government should look into more of
these opportunities, not only for improving efficiency in at least
some aspects of its operations, but as a way of "testing the waters"
for more ambitious e-commerce applications in the future when the
security and legal issues shall have been resolved.



With the spectacular growth of the web and other IT trends, re-purposing of
already published materials will be a sunshine industry. Re-purposing" is
a catch-all term for conversion of a broad range of different publishing
types and components:

Printed Documents. Electronic documents make up the smallest

fraction of the total mass of published materials today. Converting
these into electronic files will take either of two forms:

Scanning to a bitmap image for indexing, or

Capturing the content via optical character readers (OCR) and
converting it into a format that can be selected using cut-andpaste or cut-and-copy features available in most software

Digital Documents. Files that are already in electronic form can be

converted to other formats in a number of ways. Many are already
being taken apart and recomposed in Hypertext Markup Language
(HTML) for uploading to the Web. Many others are being converted to
PDF (Adobe) format because it retains the integrity of the source
document much better, with all elements including fonts,
typography, layout, and vector graphics intact.

Photos and other Bitmap Graphics. Bitmap graphics that are large in
storage size and saved in a broad range of file types are being
compressed and converted to more universal formats - .tif, .gif, and
.jpg - primarily for accessing in HTML documents. PDF conversion of
documents incorporating bitmap images offers very dramatic
compression ratios of 50:1 (or even considerably smaller).

Vector Graphics. Maps, logos, and fonts are normally vector

graphics that are small in size and perfectly scalable for viewing and
printing. Since HTML cannot handle vector graphics, they need to be
converted to bitmaps before conversion to .gif or .jpg formats.
Documents in such format as PDF are also available for viewing on
the Web and with vector graphics compressed to about 4:1 ratio.

Two standards have emerged for cross-platform document file

formats: HTML and PDF:

HTML. Documents marked up in the simple page description HTML

can display in a variety of computer environments such as Unix,
DOS, Windows, NT, and Macintosh. Yet balanced against the broad
compatibility of this format are two factors: 1) the cost -- in time and
money -- of converting documents from other document formats into
HTML; and 2) the authors lack of fine control over character fonts
and page layout.

A new software category, called portable document applications, attempts

to provide the best balance of all factors. It combines the compatibility of
HTML with the page layout quality of desktop publishing applications, font
quality of the Postscript language, compact file size of compressed image
formats, and a simple interface designed for typical, non-programmer
computer operators. The leading application in this category is the Acrobat
suite of tools from Adobe Systems Inc.

PDF. Short for Portable Document Format, a file format developed by

Adobe Systems. PDF captures formatting information from a variety
of desktop publishing applications, making it possible to send
formatted documents and have them appear on the recipient's
monitor or printer as they appear on paper. To view a file in PDF
format, the Adobe Acrobat Reader is needed. It is a free application
distributed by Adobe Systems.

There are two Acrobat components to consider: the proprietary PDF file
format and the suite of software tools (for browsing and editing to
manipulate documents) stored in this file format. The two are used
interchangeably but in fact they are distinct; PDF is the name of the file
format and Acrobat is the suite of software tools. The Acrobat PDF file
format is based on the Postscript language, also developed by Adobe. Like
Postscript, Acrobat is vector rather than bitmap based. Vector file formats
describe fonts, images and other page elements as a series of
mathematical descriptions and relations. Character fonts are encoded as
mathematical descriptions of lines, shapes and distances between sets of
points. As an oversimplified example, the character V is fundamentally
three points: the top left, top right, and bottom middle where the two lines


Government can find use for this technology in two ways. First, a central
repository of official documents in electronic form can be set up to store
and provide access to all future government public documents. Since
practically all government offices already use PCs to generate their
memos, orders, rulings and other documents, a central document
repository can be achieved prospectively. All that is needed would be to
set up a large server, perhaps at the National Archives, to where all
government agencies would be required to submit electronic copies of all
their official documents.

Second, the government should consider converting all existing

documents into electronic form to save on storage space, make them
easily accessible, and preserve their integrity. This is a much more
complex and costly exercise because of the volume of documents for


Creating, storing, and disseminating documents in digital form offer

substantial advantages over traditional print publishing for a variety of

Capability to communicate beyond the printed word. Digital

publishing allows addition of motion, sound, forms, interactivity and
linking to a document.

Distribution Costs. Printing documents first from a central source

then distributing them on paper requires careful anticipation of
demand with costly consequences.
Distributing documents
electronically offers the recipient the option to print it as needed and
secures access to documents with passwords and digital signatures.

A CD-ROM, for example, can hold text for up to the equivalent of

1700 lbs. of paper. If the cost of printing, postage, of storage and
preservation are added, the savings would be immense.

Search and Retrieval. Paper files can only be filed by one index field.
Access requires training, and re-filing is prone to errors. Statistics
show that 7.5% of paper documents get lost completely. In contrast,
digital documents can have any number of keywords attached and
access is controllable through password protection. Hyperlinking
between documents speeds up access to related information. If
sufficient processing power is available, brute force searching
through voluminous text is also possible.

On the other hand, there are negative factors to consider such as:

Cost. Prospectively, the cost is minimal, mainly covering central

document repository and end-user license for the software tools
(HTML or Internet browsers and the Adobe Acrobat Reader for
viewing PDFs are free and downloadable from the World Wide Web).
This pales against the potential cost savings from reduced demand
for paper documents, document transport, and handling charges.
However, converting old documents to electronic would be quite
expensive, and government may very well limit its scope.

Security and "Turf". Some agencies treat their data and information
as proprietary secrets and do not look favorably on sharing of
information. This mindset will have to be changed to one of
transparency and service-orientation.


Converting the same document into other information products from

essentially the same source material means less publishing and documentrelated cost. From a cost/benefit standpoint, re-purposing or electronically
converting and disseminating existing documents means that agencies can
reuse existing information resources to accomplish newly defined
communication objectives. New distribution channels can be exploited.
Budgets can be spread over a broad range of applications. For instance,
the production costs of promotional CD-ROMs can be amortized to include
the cost of and uploading the same materials to the Internet and producing
brochures and internal IEC (information, education, and communication)



A Geographical Information System (GIS) Is an information technology

application for the conversion, integration, management manipulation and
analysis, query, deployment, and use of geographically referenced
information. What differentiates a GIS from an MIS application is the use of
maps with related attributes describing features on the map. It is a very
powerful visualization and analysis tool that helps uncover spatial
relationships not possible in the traditional sorts and other manipulation of
databases (i.e. attributes of map features). In the new paradigm. GIS is
really part of the MIS of an organization, which handles all sorts of
information, including spatial information.
The other spatial technologies provides information inputs (content) to the
GIS. In addtion, transaction based information gathering can be integrated
to the GIS provided each record is geographically referenced.

The strength of the GIS for government information systems is its

geographic integration capability.
Thorough GIS, it is possible to
immediately link and visualize most government databases, that could not
be linked before, through geography or location.


National and local governments worldwide, including a few in the

Philippines, have utilized GIS technology for productive uses in the
following applications.

BaseMapping and Thematic Mapping

Integrated Land Information Systems

Environment Monitoring and Resource Management

Precision Agriculture

Population and other Censuses

Elections Management and Monitoring/Reporting

Epidemiological/Health Studies

Facilities Management

Infrastructure Planning, Construction Management and Monitoring

Disaster Preparedness Planning and Damage Assessment

Public Safety/Public Order/Defense Applications

Transportation and Traffic Management

Land Use Planning and Zoning Administration

Tourism Planning and Tourism Services Information Systems

Promotion of Economic Development

Environmental Impact Analysis

Real Property Estate Valuation. Tax Assessment, and Marketing

Teaching Geography and other applications


Infrastructure Most systems run on PCs and/or Unix Servers.

System peripherals like digitizers, plotters, scanners, printers are
widely available. There are many commercially available software
(GIS, Image Processing, Digital Photogrammetry and cartography,
the price ranges from free to desktop systems to the expensive high
end professional systems. The Philippines is the only country
among the original ASEAM without ground receiving station fro
remote sensing data, thus it currently depends on acquisition
services of remote sensing data service providers.

Data Local implementation of GIS is hampered by the lack of or

poor quality of digital basemaps or cartographic database. The
development of this database is a priority element in the full
development of GIS applications in the country. Data standards are
not in place. This is necessary for the sharing of geographic
information among agencies and the local government units. Many
agencies of government have started to build their digital spatial
databases that have turned out to be of poor quality. There must be a
policy on investments in the build up of digital databases to ensure
that these investments do not go to waste.

Data Sources The national government is the largest producer,

collector of geographic information. To date much of these
information are on paper. They are spread out in the bureaucracy
and some of these data sets have in fact been digitized more than
once by several groups. It is necessary to pinpoint to owner of the
data who will be responsible for their conversion to digital forms.
Data is the most expensive component of GIS and its integrated
development must be planned well.

Orthophotos and OrthoImageries More modern implementations of

GIS now use orthophotos and orthoimages. The advantage of using
orthophotos/orthoimages is that the utilization of GIS is

decentralized and really put in the hands of users. Feature

extraction, for instance, can be now in the hands of, say, the land
use planner, the forester, the assessor, the road planner, etc. instead
of the GIS specialist or GIS data analyst.
Orthophotos and
orthoimages are geographically rectified photos and imageries with
known accuracies throughout the orthophoto/imagery dataset.

Implementation The process of setting up a GIS requires careful

planning and implementation, including:

Identification of users and their functional and information

Assessment of existing systems and examination of data and
data sources
Definition of spatial data sets and database design
Determination of software and hardware requirements
System pilot







Collection of necessary data for input

Acquisition, installation and testing oF hardware and software
Application System Development
Staff Training
System Implementation
Data Conversion


GIS and other spatial technologies are proven, mature and cost-effective
technologies that has yielded benefits to users worldwide. These
technologies are continually evolving, becoming more user friendly and
easier to use than before. All GIS technologies will be Internet enabled,
enabling producers to supply GIS Maps/Information to users via the WWW.

It is not simply a matter of government adopting the spatial technologies.

Successful GIS implementations in national government involved careful
planning and the adoption of necessary policies on data standards, data
sharing, manpower development that may be organization wide in



Started in 1969 as the US Department of Defense network, the Internet has

grown into a global network of hundreds of thousands of computers and
has spawned a number of widely successful technologies that government
can harness. In addition to the use of the TCP/IP standard to allow
interconnection of a wide variety of computers, the growth of the Internet,
particularly in this decade, has resulted in the emergence of:

WWW. The World Wide Web (WWW) is a vast collection of

interconnected pages of information stored in Internet-connected
computers. It allows quick access to various information (text,
pictures, video, sound clips, electronic files, etc.) through browser
software like Netscape or Internet Explorer. Web pages typically
contain links to other web pages located in remote servers. It is this
interconnection of pages that gave rise to the term WWW.

Intranets, Extranets. Intranets are corporate networks that use

Internet protocols and technologies -- notably electronic mail, file
transfers, the WWW, and browsers -- to improve information
organization. Extranets are secure networks employing WWW
technology to allow communication among transacting companies.
Extranets are normally implemented by providing limited secure
access to the intranets of participating corporations. Java, a new
programming language, has emerged as the language of choice for
intranets and extranets.

Virtual Private Networks (VPN) over Internet. VPN technology refers

to hardware and software employing a tunneling protocol such as
TP2, which allows corporate networks that would normally require
private WAN links, to use the Internet to securely transmit data to
remote offices. Use of VPN substantially reduces corporate
communications costs as leased lines and long distance calls are
effectively replaced by relatively cheaper local Internet connections.

VOIP and Videoconferencing over IP. The convergence of the

telecommunications and computer technologies has resulted in the
ability to transmit data, voice, sound, images, and video
simultaneously over the same physical infrastructure. In practice,
this has made available products that allow telephony and
videoconferencing via existing connections to the Internet. While the
use of these technologies normally requires bandwidths (128 Kbps
minimum) higher than presently available in most government

agencies, the possibility of employing them in the near future to

improve communication between field and central offices of
government agencies and between government units deserves
serious consideration.


These Internet-based technologies have countless possible applications in

government. Among the more obvious ones are:

E-mail. Electronic mail, the most commonly used application on the

Internet, has proved to be a great productivity tool, enabling fast,
low-cost communication among people. Companies that have
adopted e-mail in the "corporate culture" have substantially lowered
telephone and facsimile costs. The facility is particularly useful for
overseas or field staff. Reports, in the form of electronic documents
and spreadsheets, can be submitted faster and more efficiently by
simply sending them as e-mail attachments.

Electronic Publishing through Government web pages. Pursuant to

the objectives of the RPWeb initiative, government institutions
should set up homepages on the web that will help promote
information dissemination and transparency. In some cases, such as
the CCPAP bulletin of projects, homepages are more efficient and
practical than printed materials. They could also be used for
recruitment by including employment opportunities in the agency.

Agency intranets/extranets. Instead of merely providing static

information for public consumption, agency homepages could be set
up as intranets or extranets or both, providing informational and
transactional support for mobile workers, field staff, and clients of
the agency.

Government VPN. The absence or inadequacy of communication

links between field offices and central offices, among different
government agencies, and between LGUs and national government
agencies can be immediately addressed through the RPWeb and the
use of VPN technology. All agencies connected to the Internet would
automatically be connected with all other agencies and field offices
similarly connected. In some cases, this facility can even replace
existing leased line connections for cost-reduction purposes.

Regional videoconferencing centers. The money government

spends each year on local travel could be reduced with
videoconferencing. Strategically located videoconferencing centers
could lessen travel expenses and improve coordination with field
personnel as the frequency of interaction between central and field
office personnel can be increased.

Information Kiosks. Government can harness electronic publishing

to set up information kiosks that could serve as extensions of the
web pages of certain agencies. Strategically located web-based
Information Kiosks will be helpful in disseminating a wide variety of
information to the public, among them tourism attractions, customs
duties and taxation, business registration.


In employing Internet technologies in re-engineering government, the

following should be taken into account:

Cost. Some of the applications described above, particularly

videoconferencing centers and distance education facility, require
substantial capital and recurring expenditure. For example, a
videoconferencing center would need about P5 million in equipment
and at least P60,000 per month for its connection. Setting it up in all
14 regions would need an initial capital outlay of P 70 million and a
yearly connection cost of P10 million on top of administrative
expenses like staff salaries and office space.

Security & authentication. An inherent factor in the use of the

Internet for business and official transactions is the susceptibility of
systems to hackers. Improperly secured systems are prone to
unauthorized access and possible data tampering. Appropriate use
of encryption, firewalls, password controls and aging, user
authentication, and other security standards is a must.

Manpower. Government may find it difficult to recruit and retain the

IT personnel needed to set up, maintain and operate these proposed
Internet-based systems. Contracting them to private operators
appears to be a better option.
Training and change management. Even the setting up, operation,
and maintenance of Internet-based applications are outsourced,
there will still be need for a massive training and change
management exercise to ensure that government workers actually
make productive use of the available technology and infrastructure.

The proposed systems will definitely improve governance in a variety of
ways like lower costs, enhanced communication and coordination within
government, and better information dissemination. Not only is Internet
technology widely available. It is becoming more and more affordable.
What government lacks in technical manpower, local IT companies can
readily provide through outsourcing schemes. And there are viable
technological solutions to security and authentication [problems.

The real obstacles are lack of funds and the need for massive re-training
and change management of the bureaucracy. The former is partially
addressed by the RPWeb initiative which aims to require each government
agency to set aside funds to connect to the Internet, and by inviting the
private sector to set up some of the needed infrastructure on a BOO
scheme. The latter would require appropriate policies and sustained
implementation over several years.



Over the years, various systems and technologies have been employed to
facilitate learning. The computer, in particular, has been used to automate
and improve some aspects of the learning process through drill-and-test
programs, computer-based testing, multimedia modules and other CAI/CAL
applications. Correspondence, radio, and television allow the delivery of
instruction and course materials over long distances. Today, the Internet
provides new opportunities for pursuing the same objectives primarily
because of its wide geographic coverage and multimedia capabilities.

Online learning refers to the use of information technology in the delivery

of instruction. Online learning may be asynchronous where the recipient
of instruction is able to access and go through the materials at any time
and at his own pace or interactive where there is scheduled two-way
interaction between teacher and student. Web-based courses and CAI
modules on CD-ROM are the best examples of asynchronous online
learning, while web-based courses with two-way videoconferencing for
scheduled classes is the common form of interactive online learning.


Worldwide, online learning technologies have been primary used in

corporate training. Considering governments perennial need for training
and retraining, and its involvement in tertiary and technical education
through the SUCs and TESDA, online learning can be employed in at least
two areas:

Distance education. Internet-based technologies can be used to

provide the infrastructure for massive training via distance
education, whether it is purely asynchronous delivery of materials
via web pages, or combined asynchronous delivery and two-way
teacher-student interaction via videoconferencing. This can reduce
the cost of nationwide training, as participants need not travel to
attend training or education programs but can stay in their places of

work provided Internet access is available. Regional and provincial

government offices, and elementary and high school teachers in the
provinces would benefit from distance education infrastructure.

CAL modules. The production of CAL modules in selected areas will

improve training and education for Filipinos. In addition to CAL
modules in mathematics and the sciences to raise the quality of
basic education, training modules may also be produced for use of
government workers in the promotion of tourism, agriculture, and


In determining whether or not government should vigorously pursue online

learning technologies, the following should be considered:

Cost. The infrastructure needed to implement online learning can be

very costly if a two-way interaction is to be supported. While the
Internet has brought down capital costs from what they were in the
past, there will still be need for high-bandwidth links and
videoconferencing equipment, potentially running into the millions of
pesos per site. There will also be a need to set up some kind of
production facility for the course materials. Finally, PCs would
have to be made available in all schools and connected to the

Courseware development. The appropriate courseware course

materials that will be practical and effective in the new medium will
have to be produced. This in itself will be a huge undertaking, and
the success of the project will depend largely on the success of the
courseware development.

"Culture." A shift in values and culture will have to be managed.

Many government workers consider being sent to Manila for training
as a reward. Similarly, those in central offices see travelling to the
field offices to conduct training as one of the perks of public office.
Another cultural issue is the perception that most Filipinos prefer
structured classroom-style approach in training and may not benefit
as much from unstructured training delivered through computerbased modules or the Internet.


Online learning technologies offer a unique opportunity not just to address

governments need for massive training and retraining, but to improve
productivity and efficiency. It can reduce travel costs and staff time spent

away from work, maximize use of available expertise, and help ensure
standardized delivery of instruction.

But it is imperative that people in government truly appreciate that online

learning is a long-term investment where no immediate benefits may arise
until a critical mass is reached. Government should probably either
consider this together with videoconferencing centers as joint projects (to
spread the capital expenditure and recurring costs), or leave the setting up
of the infrastructure to the private sector.



Remote sensing is the technique of obtaining information about objects

through the analysis of data collected by special instruments that are not in
physical contact with the objects of investigation. As such, remote sensing
can be regarded as "reconnaissance from a distance," "teledetection," or a
form of the common adage "look but don't touch." Remote sensing thus
differs from in situ sensing, where the instruments are immersed in, or
physically touch, the objects being measured. A common example of an in
situ instrument is the soil thermometer.

Traditionally, the energy collected and measured in remote sensing has

been electromagnetic radiation, including visible light and invisible thermal
infrared (heat) energy, which is reflected or emitted in varying degrees by
all natural and synthetic objects. The scope of remote sensing has been
recently broadened to include acoustical or sound energy, which is
propagated under water. With the inclusion of these two different forms of
energy, the human eye and ear are examples of remote sensing data
collection devices.


Remote sensing technologies have been used by other governments in the

following areas of application:

Environmental monitoring and control

Disaster Planning and Recovery


The use of remote sensing is extremely expensive and requires high-tech

infrastructure, that the Philippines do not yet possess. However, there have
been a number of limited applications using lasers for pollution monitoring
started locally.


Remote sensing is a technology that will be very important for the

Philippines in the future. The government should continue to support
projects in this area to develop local expertise and infrastructure in this



Token-based -- as opposed to biometric -- authentication measures, use

objects distinct from the person-holder or bearer such as smart cards,
magnetic stripe cards or physical keys and locks for identification and

Smart Card. A small electronic device about the size of a credit card
that contains electronic memory and possibly an embedded integrated
circuit. Smart cards containing an IC are sometimes called Integrated
Circuit Cards (ICCs) and can be used to store personal records and digital
cash, or generate network Ids.

Token. In security systems, a small device the size of a credit card that
displays a constantly changing ID code. A user first enters a password and
then the card displays an ID that can be used to log into a network.
Typically, the IDs change every five minutes or so, thereby preventing
hackers from cracking the system.


This technology has been employed by countries like Spain to provide a

secure and tamper-proof Social Security identification card. It can also be
employed in a closed e-commerce system to authenticate eligible users.


Use of this technology is likely to encounter political opposition as it

relates to the adoption of a national ID system which is what this
technology is good for.


Smart card technology is definitely mature, available, and affordable. Credit

card companies are, in fact, already using it. It should find use in a National
ID System once government is able to overcome opposition. On a limited
scale, the government can consider using electronic tokens in securing
any e-commerce application it may pursue.



VPN is networking technology that uses public or shared telecom facilities

to connect nodes. VPN appears as if users are connected directly to their
private network, but it actually uses a public network infrastructure to make
the connection.

Traditional VPNs are provided in the form of broadband packet switched

services such as Frame Relay or X.25. With the Internet increasingly
becoming a viable (reliable and cost-effective) network service
infrastructure, it is possible to run VPN services over the Internet. While
traditional VPNs are proven technologies for linking LANs, they do not
easily accommodate individual users whose only access to the outside
world is through their PC, a modem, and the public switched telephone
network (PSTN). Dial or Internet-based VPNs are more easily accessed by
these users.

For Internet-based VPNs, securing data communications is particularly

important. Several systems that use the Internet as the medium for
transporting data employ data encryption and other data security
mechanisms to ensure that only authorized users can access the network

and that the data cannot be intercepted and viewed in its original readable

Remote access to VPNs is one of the fastest growing areas of the

networking industry. Driven by the boom in inexpensive Internet access
and by the increasing use of remote access to corporate networks, dial-up
access to corporate networks over the public IP-based infrastructure
makes access to network resources less expensive, more efficient, and
more secure for organizations. As switching solutions are introduced to
alleviate Internet backbone congestion, the Internet is becoming more
viable as a low-cost medium for remote network access.

Three important technologies may be considered in using VPNs for

providing remote access via Internet: tunneling, network security, and
network management.

Tunneling - Tunneling technology enables one network to send its

data via another network's connection. Tunneling works by
encapsulating a network protocol within packets carried by the
second network. For example, Microsoft's PPTP technology enables
organizations to use the Internet to transmit data across a VPN by
embedding its own network protocol within the TCP/IP packets
carried by the Internet.

Security - Network security allows remote dial-up connectivity while

protecting corporate information from inadvertent or unauthorized
access or eavesdropping. For most VPN services implemented with
Layer 2 tunneling, the tunnel is terminated at the customer premise.
This presents potential security issues for customers by having their
computer systems within reach of both unauthorized users and
viruses via their Internet connection.

In some network designs, tunnels are terminated behind customer

firewalls. Certain types of IP tunneling require customers to connect
directly to the Internet, which could pose a security risk to the customer.
To protect their networks from unauthorized users, many corporate
customers erect firewalls behind their Internet routers. This restricts
access from the Internet to resources such as the corporate Web server.
When using IP tunneling, the device terminating the tunnels either needs to
be in front of the firewall, allowing access from the Internet to a device that
has access to secure, corporate resources, or behind the firewall. If the
device is behind the firewall, the firewall must be open to allow tunneled
packets through to the devices that will unwrap them. There are ways
around this, however they make the process of configuring the firewall
complex. Also, not all firewalls can effectively handle traffic that isn't
terminated in the firewall.

Network Management and Administration - Two key needs in

managing a Dial VPN are Network Layer Address Management
(NLAM) and tunnel management. Tunnel management refers to the

external software application used to setup tunnels to maintain

subscriber information, and to perform subscriber-level billing and
accounting. All implementations are expected to have the usual
network management functionality such as performance monitoring.


Service providers offer VPN or intranet service for agencies that prefer to
outsource remote access service. An intranet uses Web-based technology
to connect an organization's distributed LANs, field offices, mobile users,
and telecommuters to essentially the same services or applications found
in a typical network such as:

Internal e-mail
Company-provided (and controlled) Web access
Internal database access
Intranet Web serving and publishing

For agencies looking to provide remote access to internal users over a

wide geographical area, providers can offer "external" VPN or extranet
service. This adds controlled, secure connections between the agencys
users and its field offices within and/or outside the country, institutional
partners, other government agencies and the private sector for:

Electronic commerce
Sharing of proprietary or confidential data
Institutional support or


Many of the standards that VPN services will be based on are still under
development. This is important, since focusing on a complete, standardsbased solution will ensure that investments in outsourced networking
services meet the availability, security, performance, and cost
requirements of agency-clients. It is expected that the service provider
who delivers a complete, standards-based solution will ultimately
dominate. The following is an initial list of desirable features that could be
used to evaluate VPN services from a user perspective:

Supports both Layer 2 and Layer 3 tunneling.

Is scalable, specifically with equipment and network management, as
well as network architecture.
Prevents breaches, either directly or indirectly,
accommodation of external security devices.



Subscribers, typically corporations and ISPs, and individual users

are authenticated to the network.
Authenticated users are authorized to use the various services of the
Provides system level security to its subscribers.
The configuration of network elements (e.g. remote access
concentrators, gateways, switches, routers) is as simple and
straightforward to use as possible.
Provides the full suite of functionality necessary for managing a
network: network design, network simulation and validation, network
visualization, and network operations tools.
Requires no modifications or upgrades to subscriber customer
premise equipment, or to remote client software.
No addressing changes are needed. Non-globally unique or
overlapping IP addresses are allowed.
The ISP is locally interconnected to other ISPs and has points of
presence in most of the localities in which the agency maintains

Cost will depend on what components of the VPN are outsourced and what
are maintained in-house. As more networks are outsourced to an ISP, the
nature of the cost changes from capital outlay in the initial acquisition of
facilities to a user fee-type charging that are more financially manageable.

Per site, the cost of an appropriately configured VPN access router could
run to P80,000 minimum for initial equipment, plus a leased line connection
to an ISP at P40,000 per month. Field workers can use dial-up access to a
local ISP (estimated at P1,000 per month). Additional cost considerations
include firewall equipment and software and possible LAN restructuring.


Dial VPN is a service that is beginning to be an industry of its own but is

still in its infancy. Because of the anticipated demand due to the savings in
the cost of corporate communication, carriers and service providers are
expected to come up with the necessary infrastructure and develop
innovative service packages that give an organization the option to replace
an existing in-house data communication system.

Price differentiation among the service providers would be mainly due to

variations in service quality, specifically regarding the guaranteed service
level (speed and reliability of access and minimized downtime). However,
VPN over Internet definitely offers the possibility of reducing costs over
traditional private WANs as local connections to local ISPs are definitely
cheaper than long-distance leased lines or dial-up access.

In further discussing the viability of VPN, it is important to note a few of the

trends, some of which are already taking place:

Whole Network Outsourcing. Agencies, particularly those with

little or no existing network infrastructure, could seriously consider
outsourcing their remote access infrastructure. In the future, some
agencies might even choose to outsource their entire network to
integrators and service providers with demonstrated expertise in full
support of network infrastructures. In this model, the customer owns
its data and its hosts. The network facilities are managed completely
by the service provider. In the United States, integrators such as
Perot Systems already provide this type of service.

Alternative VPN Access Types. Most Dial VPN systems offered

today are based on switched connectivity to the Dial VPN. While
most connections to corporate intranets or the Internet are initiated
via the PSTN with ISDN or analog modem calls, other means of
access including cable modems and xDSL (Digital Subscriber Line)
present intriguing possibilities and new challenges for service

New Protocols - Today, special tunneling protocols such as

Mobile IP or L2TP are required for VPN functionality. Emerging
standards like IPSEC and IP Version 6 enable secure, encrypted
encapsulation and tunneling for user data. Since agencies are
expected to be extremely sensitive about the privacy of their data
over the public network, more highly integrated VPN techniques will,
no doubt, be popular.


Wireless networking increases the access of users to computing and
communication services, which at present is largely provided through
wired networks. Wireless communication technology will serve as the
impetus for pervasive computing. Wireless devices come in four
categories: smart phones, personal digital assistants (PDAs), e-mail only
devices, and set-top boxes:

Smart Phones. Smart phones are perceived to be the solution for gadget clutter
that results in the ever-growing need for communicating in many ways. Smart
phones come in two basic types: corded desk phones and wireless devices. Both
provide standard voice communications and connect to the Internet to send and
receive e-mail and browse the Web. Some have built-in personal information
managers. There are at least 12 products on the market, made by Nokia, Alcatel,
and Samsung, among others.

PDAs. Short for personal digital assistant, a PDA is handheld device that
combines computing, telephone/fax, and networking features. Typically a PDA is
a cellular phone, fax transmitter, and personal information organizer rolled into
one. Unlike portable computers, most PDAs are pen-based, using a stylus rather
than a keyboard for input. This requires the incorporation of handwriting
recognition technology. Some PDAs can also react to voice input by using voice
recognition technologies.
Email-Only Devices. E-mail only devices allow users to write, send, and check email without using a desktop computer. The general process is simple: turn the
device on, type the e-mail message, plug the unit into a phone jack and an
internal modem automatically connects to a local ISP.
Set-top Boxes. Television and entertainment service providers are beginning to
build and integrate Internet applications into their products. Software developers
are responding by developing applications that synchronize standard television
programming and related Web-based data. There are at least 11 products
available, among them, WebTV from Philips and WebTV Plus from Sony


The benefits of wireless computing to private individuals and corporations

also apply to government in enhancing and enabling cost-effective personto-person, intra-agency, and inter-agency communication. Government
executives who need to travel frequently and field staff will certainly benefit
from the communication facilities that wireless computing offers.


Standardization. The Wireless Application Protocol (WAP) is the defacto world standard for the presentation and delivery of wireless
information and telephony services on mobile phones and other
wireless terminals. Handset manufacturers representing 90 percent
of the world market across all technologies have committed to
shipping WAP-enabled devices. Carriers representing more than 100
million subscribers worldwide have joined WAP Forum. This
commitment will provide tens of millions of WAP browser-enabled
products to consumers by the end of 2000. WAP allows carriers to
strengthen their service offerings by providing subscribers with the
information they want and need while on the move. Infrastructure
vendors will deliver the supporting network equipment. Application

developers and content providers delivering the value-added

services are contributing to the WAP specification.

The WAP specification addresses these issues by using the best of

existing standards, and developing new extensions where needed. It
enables industry participants to develop solutions that are interface
independent, device independent, and fully interoperable. One of WAPs
basic principles is to leverage on the standards of the existing Internet
computing and communications model. As such, it is expected to make
extensive use and enhancement of essentially the same Internet
infrastructure. Enhancements could come in the form of installation of
computers assuming the role of WAP gateways between web servers and
the client. The basic model, however, remains the same as the existing
WWW model.

Value-Added Services. While WAP promises a solid, backwardcompatible framework for the development and growth of wireless
computing, it has thus far provided a forum for establishing wireless
standards for basic telephony and web-based services like browsing
Web content and e-mail, which are essentially for individual users.
The next logical step is to address providing value-added data and
communication services such as remote network management,
broadcast services, multimedia capabilities, and corporate database


With the network infrastructure largely provided by the private sector,

government is seen essentially as a major user of wireless computing
services. Under this scenario, government communication costs would
come mainly in the form of service subscriptions, contracts, and license
fees that agencies will pay for the flow of information and applications, like
annuity-based or pay-per-use type of fees similar to the current phone-use
or Internet access payment schemes.

However, the high cost of these novel equipment makes it impractical at

this time to implement wireless or mobile computing in government on a
wide scale.


Automated Fingerprint Image Reporting and Match

Armed Forces of the Philippines
AFP Medical Center
American National Standards Institute
Association of South East Asian Nations
Automated Teller Machines
Bureau of Corrections
Bureau of Fisheries and Aquatic Resources
Bureau of Fire Protection
Bureau of Immigration
Bureau of Internal Revenue
Bureau of Jail Management and Penology
Bureau of Lands
Bureau of Local Government Finance
Bureau of Customs
Board of Investment
Build Own and Operate
Build-Operate-and Transfer
Bureau of Post-Harvest for Research and Extension
Bangko Sentral ng Pilipinas
Bureau of Treasury
Computing and Communication
Court of Appeals
Computer-Aided Drafting and Design
Canadian version of INSPASS
Recordable Compact Disks
Commission on Higher Education
Commission on Human Rights
Chief Information Officer
Cellular Mobile Telephone Services
Commission on Audit
Commission on Election
Commercial On The Shelf Software
Civil Registry System
Civil Service Commission
Commission on the Settlement of Land Problems
Department of Agriculture
Department of Agrarian Reform
Department of Budget and Management
Dangerous Drugs Board
Department of Education, Culture and Sports
Department of Environment and Natural Resources
Department of Foreign Affairs
Department of the Interior and Local Government
Department Information Systems Plan
Department of National Defense
Department of Finance
Department of Health
Department of Justice
Department of Labor and Employment
Department of Science and Technology
Department of Tourism
Department of Transportation and Communications
Department of Public Works and Highway
Decision Support Systems
Department of Social Welfare and Development


Department of Trade and Industry

Examination Application Processing System
Electronic Benefits Transfer
Electronic Commerce
Economic Development Foundation
Electronic Data Interface
Electronic Data Management
Executive Information Systems
Fiber Distributed Data Interface
Financial Information Systems Project
Fiscal Incentive Review Board
Financial Management Information System
File Transfer Protocol
General Appropriation Act
Government Corporate Monitoring Coordinating Council
Government Human Resource Management Information System


Government Information Infrastructure

Geographical Information Systems
Government Information Systems Plan
Government Manpower Management Information System
Government Owned and/or Controlled Corporations
Government Physical Assets Information System
Global Positioning Systems
Government Records Management IS
Government Service Insurance System
Housing and Land Use Regulatory Board
Human Resource Information System
Hypertext Markup Language
Housing and Urban Development Coordinating Council
Integrated Automated Fingerprint Identification System
Integrated Circuit
Integrated Circuit Card
Information Education and Communication
Immigration and Naturalization Services (INS) Passenger Accelerated Service System
Internet Protocol

Mobile IP or L2TP

Internal Revenue Allotments

Information Resource Management
Information Resource Management Office
Information Resource Management Program
Information Systems
International Standards Organization
Internet Service Provider
Information Systems Strategic Plan
Information Technology
National Information Technology Plan for the 21st Century
IT Manpower Development Program
Income Tax Return
Job market/matching system
Local Area Network
Land Bank of the Philippines
Lung Center of the Philippines
Legislative Executive Development Advisory Council
Local Government Unit
Land Registration Authority
Land Transportation Office
Management Information System
Moro National Liberation Front Integration Program
Special tunneling protocols for VPN
Multimedia Super Corridor
Medium Term Expenditure Framework

NCIC 2000

Medium Term Expenditure Plan

National Mapping and Resource Information Authority
National Anti-Poverty Commission
National Police Commission
National Bureau of Investigation
National Computer Center
National Commission on Culture and Arts
National Computer Institute
National Crime Information Center 2000
National Commission on Indigenous People
National Crime Information System
National Capital Region
National Council for the Welfare of Disabled Persons
National Economic and Development Authority
National Food Authority
National Historical Institute
National Home Mortgage and Finance Corporation
National Information Network
National Information Technology Council
National Information Technology Plan 2000
National Kidney Transplant Institute
Network Layer Address Management
National Museum
National Statistical Coordination Board
National Statistics Office
National Tobacco Administration
National Telecommunications Commission
National Youth Commission
Optical Character Reader
Official Development Assistance
Office of the Executive Secretary
Office of Information Resource Management
Office of Muslim Affairs
Office of the President
Office of the President Executive Information System
Phil. Atmospheric, Geophysical and Astronomical Services
Personal Computer
Philippine Council on Advance Science and Technology Research and Development


Philippine Council for Health Research and Development

Philippine Crop Insurance Corporation
Philippine Childrens Medical Center
Presidential Commission for the Urban Poor
Personal Digital Assistant
Portable Document Format
Prequalification, Evaluation and Awards Committee
Philippine General Hospital
Philippine Heart Center
Philippine Health Insurance Corporation
Philippine Institute of Volcanology and Seismology
Philippine Information Infrastructure
(Office of the) President Legal Adviser
Philippine Long Distance and Telecommunications Company
Philippine Military Academy
Presidential Management Staff
Philippine National Police
Commission on Popultaion
Philippine Sports Commission
Public Switched Telephone Network
Research and Development
Random Access Memory
Relational Database Management System


Regional Integrated Agricultural Research Center

Records Management and Archives Office
Research Outreach Station
Regional Trial Court
Science and Technology
Security Exchange Commission
Statistical Information Systems Network
Social Security System
State Universities and Colleges
Transmission Control Protocol/ Internet Protocol
Technical Education and Skills Development Authority
Telecommunications, Industry Government, Education, Research and Development,
University of the Philippines
Veterans Memorial Medical Center
Virtual Private Networks
Wide Area Network
Wireless Application Protocol
Write Once Read Many
World Wide Web
Digital Subscriber Line

Accelerating Growth, Investment and Liberalization
with Equity
(AGILE) Project
Telecommunications component of
Financial information and,
Advance Science and Technology Institute (ASTI)



See Automated Fingerprint Image Reporting and
Agricultural crop production
National Information Network (NIN),
3-25, 3-27
Alien registration
American National Standards Institute (ANSI)
Angat Pinoy 2004
See Medium-Term Philippine Development Plan
See American National Standards Institute
See Advance Science and Technology Institute
Automated Fingerprint Image Reporting and Match C-4
Automated Fingerprint Identification System Project
Bangko Sentral ng Pilipinas (BSP)
See Bureau of Internal Revenue
See Bureau of Customs
Branch On-line Inquiry System
See Bangko Sentral ng Pilipinas
See Bureau of Treasury
Budget call
Budget Execution and Accountability Tracking
(BEAT) System
Bureau of Customs (BOC)
Mission Critical, Public Service Oriented
Information Systems,
Bureau of Immigration
Expanded NCIS,
Bureau of Internal Revenue (BIR)
Tax computerization system,
Expanded NCIS,
Bureau of Treasury (BTr)
Business Recovery
See computing and communication
See Computer-Aided Drafting and Design
Cellular Mobile Telephone Services (CMTS)
Central Bank of the Philippines
See Bangko Sentral ng Pilipinas
See Commission on Higher Education
Civil Registration System
Improvement Project

Civil Service Commission (CSC)

Integrated Human Resource Information System
Examination Application Processing System
Commission on Audit (COA)
Commission on Higher Education (CHED)
Computer-Aided Drafting and Design (CADD)
Government Initiatives,
Philippine Government,
Level of,
OSS Project,
Private sectors and Government,
Computer Networking of State Colleges and
Computing and Communication (C&C)
Crime information system
Crime reporting system
Dangerous Drugs Board (DDB)
Decision Support Systems (DSS)

See Cellular Mobile Telephone Services
See Commission on Audit
3-27 to 3-29
1-30, 1-47
1-17, 1-25
See Civil Service Commission
See Department of Agriculture
Expanded NCIS, 3-8
See Department of Agrarian Reform
3-46, 3-50, C-7
3-46, 3-50, C-8
See also Information Systems
See Department of Budget and Management
See Department of Education Culture and Sports
See Department of Environment and Natural

Department Information Systems Planning (DISP)

Department of Agrarian Reform (DAR)
Sectoral IS,
Department of Agriculture (DA)
National Information Network,
Sectoral IS,
Nationwide Information Network for,
Department of Budget and Management (DBM)
1-23,1-34, 1-35, 4-5 ,4-9
Incremental approach to IS development,
Systems Development Support (project)
Department of Education Culture and Sports (DECS)1-12, 3-27 to 3-29
Department of Energy (DOE)
Department of Environment and Natural Resources 1-12
Department of Finance (DOF)
1-19, 1-22
Department of Foreign Affairs (DFA)

Department of Health (DOH)

Health Care Database and IS,
Department of Labor and Employment (DOLE)
Department of Public Works and Highways
Department of Science and Technology (DOST)
Enterprise Network,
Department of Tourism (DOT)
Trade, Industry and Tourism Information System,
Department of Trade and Industries (DTI)
Management Information Services Information
Systems Plan,
Trade, Industry and Tourism IS,
Intellectual property rights,
Department of Transportation and Communications

1-34, 4-4
1-19, 1-23
See Department of Foreign Affairs
See Department Information Systems Planning
See Department of Energy
See Department of Finance
See Department of Health
See Department of Labor and Employment
See Department of Science and Technology
See Department of Transportation and
See Department of Public Works and Highways
See Decision Support Systems
See Department of Trade and Industries

See Examination Application Processing System
See Electronic Benefits Transfer
See Electronic Commerce
Economic Indicators Online (EIO)
See Economic Indicators Online, NEDA
Electronic Benefits Transfer (EBT)
Government accounting task force,
Electronic Commerce
US Govt Working Group findings,
Applications security mechanisms,
3-47, C-9
Electronic Document Management
3-47, C-11
electronic document repository,
Electronic Governance
See Electronic Government
Electronic Government
Electronic mail
Electronic Procurement System
3-11 to 3-14
Business processes, databases and owners,
System architecture,
Information Architecture,
Technology Architecture,
Electronic publishing
Through government web pages,
See electronic mail
Estrada Administration
Examination Application Processing System (EAPS) 1-28
Executive Information Systems (EIS)
See Information Systems
Executive Order No. 125
1-34, 1-37, 4-3
Executive Order No. 25

Executive Order No. 34

Executive Order No. 35
Executive Order No. 37
Fiber Distributed Data Interchange (FDDI)
DOST Network,
Financial Accounting System
Financial information
Financial Information System Project (FINLINK)
Security mechanisms,
Freedom of Information Act

See also Internet
See Fiber Distributed Data Interchange
See Financial Information System Project

See Government Information Infrastructure
See Geographical Information System
See Information Systems
See Government Owned and/or Controlled
Computerization Initiatives,
ICT Development in the,
ICT resources,
Levels of computerization,
Investments in ICT,
3-2, 3-4
Philippine Government Online,
3-11 to 3-14
Information Systems,
Electronic Procurement System,
Human Resource Management Database,
Physical Assets Management Database and IS,
Integrated Financial Management Database and IS, B4-47
technology architecture,
Integrated Records Management Database and IS, 3-49
Public websites,
Public access to government information,
Performance and review,
Financial Management Information System
System architecture,
Information architecture,
Securities auction and trading,
Virtual Private Network,
Government Information Infrastructure (GII)
Government Information Systems Plan (GISP)
ICT Developments and Challenges,
Vision and Development Framework,
Goals and Objectives,
Information Systems Solutions,
Enabling environment,
Development Framework,
Strategies and Solutions,
Technology Solutions,
Institutional and Policy Framework,
High-level championship,
Institutional roles and arrangements,

Data standards,
Implementing guidelines, rules and regulations,
Implementation and Financing,
Financing strategy,
Framework and options,
Through national budget process,
Indicative hardware system specification,
Government Manpower Management Information
System (GMIS)
Government Owned and/or Controlled Corporations
Financing GISP through national budget process,
Government Procurement System
Government Purchases Information System (GPIS)
Government Service Insurance System (GSIS)
Photos and bitmaps,
System specifications
Hospital information system
Hypertext Markup Language (HTML)

See Information Systems
See Electronic Procurement System
See Government Service Insurance System
See Integrated Human Resource Information System
See Hypertext Markup Language
See Integrated Automated Fingerprint Identification
See Information and Communications Technology

Immigration and Naturalization Services (INS)
Passenger Accelerated Service System (PASS)
Income Tax Return (ITR)
Information & Registration Center Project
Information and Communications Technology (ICT) 1-2
Development and Challenges,
Facilities in the Philippines,
Market (Asian),
Development in the Philippine Government,
Usage of systems,
Support Infrastructure,
Standards in Government,
Manpower and Literacy,
Manpower in the government,
Government Investments in,
Institutions and Policies,
Organizational arrangements,
Policy Issues,
Manpower policy,
Budget Policies and Procedures,
Implementing Agencies,
Financing Issues,
Government Development Objectives & Governance 1-46
Reform Initiatives,
1-15, 2-5
Implications and Challenges,

Acquisition of resources,
Procurement and Acquisition of,
Solutions-based budget plans,
Outsourcing of Professional Services,
BOT Scheme for procurement of,
Project development templates,
External consultants for project preparation,
In-house services,
Selection and hiring of ICT experts and consulting
Standards and technology,
Public goods,
Financing alternatives for,
Private goods,
Financing alternatives for,
Information Resource Management (IRM)
Program (IRMP),
Office (IRMO),
Information Systems (IS)
Public Service Oriented,
Front-line services,
Financial Management Information System
System architecture,
Information architecture,
Public Service,
Business processes, databases and owners,
System architecture,
Local government common applications,
Common applications support,
Database and Information Systems Architecture,
Public Services,
Justice, Public Order, and Safety Database and,
Office of the President Executive IS,
Business processes, dbases and owners,
System architecture,
Technology architecture,
Government Human Resource Management
Database and,
Business processes, databases and owners,
System architecture,
Information architecture,
Technology architecture,
Government Manpower MIS (GMIS),
Government Physical Assets Management Database
Business processes, dbases and owners,
System architecture,
Information architecture,
Technology architecture,
Government Integrated Financial Management


4-4, 4-6
3-4, 3-10
3-2, 3-4
3-2, B2-1
3-4, 3-25, 3-35

Database and (GIFMIS),

Business processes, databases and owners,
System architecture,
Technology architecture,
Statistical Database and,
Business processes, dbases and owners,
System architecture,
Information architecture,
Technology architecture,
Government Integrated Records Management
Database and,
Business processes, dbases and owners,
System architecture,
Information architecture,
Agriculture and Agrarian Reform Database and,
Business processes, databases and owners,
System architecture,
Information architecture,
Technology architecture,
Education and Manpower Development Database
Business processes, databases and owners,
System architecture,
Information architecture,
Technology architecture,
Trade, Industry and Tourism,
Business processes, databases and owners,
System architecture,
Information Architecture,
Technology architecture,
Land and Environment Database and,
Business processes, databases and owners,
System architecture,
Information architecture,
Technology architecture,
Health Care Database and,
Business processes, databases and owners,
System architecture,
Information architecture,
Technology architecture,
Welfare, Security, Employment, Housing and,
Community Services,
Business processes, dbases and owners,
System architecture,
Information architecture,
Local Governments,
LGU Business Regulation System
Business processes, databases and owners,
System architecture,
Information architecture,
LGU Revenue Management System
Business processes, databases and owners,
System architecture,
Local Governments Common Application Systems,
Technology solutions,
Hardware requirements,
Server requirements,
Project development,
Guidelines for establishing financing options for IS
in the GISP,


Public Order, Safety and Justice,

Business processes, databases and owners,
System architecture,
Information architecture,
Information Technology (IT)
Integrated Automated Fingerprint Identification
System (IAFIS)
Integrated Human Resource Information System
Intellectual Property Rights
International Standards Organization (ISO)
Penetration rate,
Internet-based technologies,
Internet Protocol (IP)
Internet Service Providers
Land Registration Authority (LRA)
Mission Critical, Public Service Oriented
Information System,
Land Transportation Office (LTO)
Information Technology (Build-Own-Operate)
Lehman Brothers
Library Management System
Local Area Network (LAN)
DOST Network,
Local Government Unit (LGU)
ICT Budget Policies and Procedures,
Trade, Industry and Tourism IS,
Information Systems,
Common Application Systems,
Financing GISP thru the national budget process,
Machine Readable Passports and Visas (MRP/V)

See Information and Communications Technology

See Immigration and Naturalization Services
Passenger Accelerated Service System
3-45, C-19
1-24, 3-30, C-17
see also internet
See Internet Protocol
See Information Resource Management
See Information Systems
See International Standards Organization
See Information and Communications Technology
See National Information Technology Plan for the 21st
See Income Tax Return
See Local Area Network
See Local Government Unit
1-20, 1-22, 3-53
1-23, 1-46, 3-2, 3-7, 3-20
See Land Registration Authority
See Land Transportation Office

Management Information System (MIS)
Medium-Term Philippine Development Plan
and Expenditure program,
Melchor, Alejandro
Microsoft Windows (MS Windows)
Mobile Computing
Multimedia Super Corridor (MSC)
Municipal Telephone Program
National Computer Center (NCC)
Survey of,
Intellectual property rights,
National Crime Information Center 2000 (NCIC
National Crime Information System (NCIS)
Expanded NCIS,
National Digital Transmission Network
National Economic and Development Authority
National Information Network (NIN)
National Information Technology Council (NITC)
EO 125,
ICT standards and technology,
GISP Implementing guidelines,
National Information Technology Plan 2000
National Information Technology Plan for the 21st
Century (IT21)
EO 125,
National Information Technology Plan of 1980
National Library
National Statistics Office (NSO)
Civil Registration System,
National Telephone Program (NTP)
NCIC 2000
Networking Facilities,
Key Information Systems Networks,
Agriculture- National Information,

Performance and resource based, 4-6

See Information Systems
1-36, 2-2
3-49, 3-53
See Management Information System
See Information Systems
See wireless computing
See Multimedia Super Corridor
See Medium-Term Philippine Development Plan
1-7, 1-10
1-17, 1-23, 1-35, 1-37
3-7, 3-8
1-19, 1-23
1-35, 1-36, 4-4
1-10, 1-32
1-11, 3-52
3-23, 3-24
1-11, 1-23, 3-22
See National Computer Center
See National Crime Information Center 2000
See National Crime Information System
See National Economic and Development Authority
1-23, 1-24

Public sector
Management Information Systems,
Management and administration (of dial VPN),
Network Layer Address Management (NLAM)
Office of the President (OP)
Executive Information System
Official Development Assistance (ODA)
Financing GISP through national budget process,
On-line Clearance System
Online learning

See National Information Network
See National Information Technology Council
See National Information Technology Plan 2000
See Network Layer Address Management
See National Statistics Office
See Official Development Assistance
3-10, See also
Information Systems
See Philippine Council on Advance Science and
Technology Research and Development
See Personal digital assistant
See Portable Document Format
See Prequalification, Evaluation and Awards

Personal Computers
Personal digital assistant (PDA)
personnel information
Philippine Council on Advance Science and
Technology Research and Development
Philippine Criminal Justice System
Five pillars,
Philippine Government Online
3-2, 3-4
Philippine Information Infrastructure (PII)
Philippine Internet Exchange (PhiX)
Philippine National Police (PNP)
Expanded NCIS,
See Philippine Information Infrastructure
Portable Document Format (PDF)
Prequalification, Evaluation and Awards Committee 4-14
Privacy Act
Private sector
Participation in the GISP,
Project Monitoring System
Property inventory and management
See Public Services Information System
Public Sector
Public Services Information System (PSIS)
See Relational Database Management System
Record management
Records Management and Archives Office (RMAO) 3-23
Regional Information Resource Centers (RIRC)
Regional Integrated Agricultural Research Center 1-24
Relational Database Management System (RDBMS) 1-24

Remote sensing
Research Outreach Station (ROS)
Program of the government in the year 2000,
Securities and Exchange Commission (SEC)
Set-top boxes
Smart card
Smart phones
Social Security System
Service providers,
Packaged application,
SSS ID System
Tax Administration System
Technical Education and Skills Development
Authority (TESDA)
Authentication systems,
Transmission Control Protocol (TCP)
Over IP,
Regional centers,
Virtual Private Networks (VPN)
GISP Strategies and Solutions,
technology solutions,
Security mechanisms,
Access routers,
Over internet,
Alternative access types,
New protocols,
Wide Area Network (WAN)
DOST Network,
Wireless application protocol (WAP)
Wireless Computing
World wide web (WWW)

See Regional Integrated Agricultural Research Center
See Records Management and Archives Office
See Research Outreach Station
1-11, 1-30
See Securities and Exchange Commission
1-23, 1-24
See Social Security System
1-17, 1-28
See Transmission Control Protocol
3-27 to 3-29
See Technical Education and Skills Development
3-46, 3-49
See videoconferencing
See Virtual Private Networks
See Wide Area Network
1-19,1-22, 1-23 , 3-48
3-48, C-26
See world wide web