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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Contents
Foreword1
Acknowledgment4
1. Software development in the cloud era
11
12
13
14
14
1.9. DevOps
14
15
15
18
20
21
22
23
25
25
26
29
4. Applications areas
30
30
31
32
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
5. Requirements
33
5.1. Availability
33
5.2. Scalability
33
33
33
33
34
34
5.8. Security
34
35
35
37
38
40
44
45
47
49
50
51
9.1. Strategy
51
9.2. Culture
52
9.3. Organisation
53
9.4. Process
54
10. Outlook
56
60
61
62
Authors65
About Crisp Research AG
Crisp Research AG, 2015
67
3
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Foreword
Software is eating the world With this sentence in an
article for the Wall Street Journal in 2011, the inventor of
Netscape and famous venture capitalist Marc Andreesen
described a trend which is today more than apparent: software will provide the foundation for transforming virtually
all industries, business models and customer relationships.
Software is more than just a component for controlling hardware: it has become an integral part of the value added in a large
number of services and products. From the smartphone app to
the car computer. From music streaming to intelligent building
control. From tracking individual training data to automatic
monitoring of power grids.
60 years after the start of the computer revolution, 40 years
after the invention of the microprocessor and 20 years after the
launch of the modern internet, the requirements for developing,
operating and above all distributing software have changed
fundamentally.
But not just the visionaries from Silicon Valley have recognised this structural change. European industrial concerns
such as Bosch are in the meantime also investing a large
percentage of their research and development budgets in a new
generation of software. So we find Bosch CEO Volkmar Denner
announcing that by 2020 all equipment supplied by Bosch will be
internet-enabled. Because in the Internet of Things, the benefit
of products is only partially determined by their design and
hardware specification. The networked services provide much of
the benefit or value added of the product. And these services
are software-based.
The implications of this structural shift have been clearly
apparent in the IT industry for a few years now. Large IT concerns
such as IBM and HP are trying to reduce their dependency on
their hardware business and are investing heavily in the software
sector.
In the meantime, the cloud pioneer Salesforce, with sales of
four billion USD, has developed into one of the heavyweights in
the software business. Start-ups like WhatsApp offer a simple but
extremely user-friendly mobile app which have gained hundreds
of millions of users worldwide within a few years.
State-of-the-art software can cause so-called disruptive
changes nowadays. In companies and markets. In politics and
society. In culture and in private life. But how are all the new
applications created? Who writes all the millions of lines of
Crisp Research AG, 2015
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
code?1. Which are the new platforms upon which the thousands
upon thousands of applications are developed and operated?
This compendium examines these questions. It focuses particularly on the role that Platform as a Service offerings play for
developers and companies today. Because although after almost
a decade of cloud computing the terms IaaS and SaaS are widely
known and many companies use these cloud services, only a few
companies have so far gathered experience with Platform as a
Service.
The aim is to provide IT decision-makers and developers with
an overview of the various types and potential applications of
Platform as a Service. Because there is a wide range of these,
extending from designing business processes (aPaaS) right
through to the complex integration of different cloud services
(iPaaS). To this end, market trends and the emergence of the
first PaaS platforms are initially described (Chapter 1) and a
definitional basis for the further discussion is provided (Chapter
2). Then follows a description of the various operating models
in which PaaS is now available (Chapter 3). Relevant application
scenarios and use cases are contained in Chapter 4.
Preceding a detailed profile of the various platforms, providers
and technologies in Chapter 7, an analysis of the requirements
for Platform as a Service offerings is first provided in Chapter 5,
whilst relevant criteria for selecting a provider according to user
groups are presented in Chapter 6. Because the requirements of
start-ups, established software houses and large companies differ
considerably.
Chapter 8 presents the current usage level and planning status
of PaaS in corporate practice, based on the results of an initial
empirical study which was conducted together with PIRONET
NDH. This appraisal is followed in Chapter 9 by a description of
the strategies for successful use of Platform as a Service in which
the changes with respect to strategy, culture, organisation and
processes are examined.
The compendium closes with an assessment of the outlook
(Chapter 10) from the analysts viewpoint and covers both the
strategic development of selected platforms and technologies and
how CIOs and developers deal with the topic.
With this compendium, the authors and the initiator, PIRONET
NDH, wish to make a small contribution to the better understanding of state-of-the-art cloud-based software development
1 http://www.informationisbeautiful.net/visualizations/
million-lines-of-code/
Crisp Research AG, 2015
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
processes and platforms. This compendium is designed to support all entrepreneurs, managers and IT experts who will have to
decide on the development and use of new applications and software-based business processes in the coming years. The authors
see Platform as a Service becoming one of the cornerstones for
implementing the digital transformation in companies, because
the majority of the new digital applications will be developed and
operated on PaaS platforms.
We hope you enjoy reading this compendium.
Dr. Carlo Velten and Rene Buest
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Acknowledgment
Various factors led to the decision to write this compendium.
Over recent years, the authors have themselves gained experience in numerous software development projects with the new
technologies, frameworks and PaaS platforms. In addition, there
has been a surge in the number of enquiries from interested user
companies and software houses.
On top of this comes the range of PaaS technology stacks
which have recently become available, with these enabling
totally new operating and hosting strategies for PaaS. This gave
rise to the cooperation with PIRONET NDH, one of the pioneers
operating enterprise PaaS platforms for corporate customers
in German data centres. PIRONET NDH is consequently one of
the first Managed Service Providers in Germany to have implemented the PaaS technology stacks from Microsoft (Azure Pack)
and Red Hat (OpenShift) in its cloud infrastructure. Given the
great technical complexity and early development phase of these
terminology stacks, this is a genuine innovative achievement!
Arising from intensive expert discussions with software
vendors - in particular with the Federal Association of Small
and Medium-Sized IT Enterprises (BITMi), the largest lobbyist
for small and medium-sized IT enterprises in Germany - the
compendium also examines the questions and requirements of
the Independent Software Vendors. The guideline focuses particularly on the perspective of small and medium-sized ISVs.
From the joint discussions came the idea of creating an
overview of the different varieties, application scenarios and
platforms, with a view to making it easier for developers and IT
decision-makers to plan and select suitable PaaS platforms.
This led to the creation of the first German compendium on
the topic of Platform as a Service. We would like to take this
opportunity to sincerely thank PIRONET NDH for the support
provided in implementing the project.
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
37 %
20 99 EMPLOYEES
COMPANY SIZE
48 %
100 499 EMPLOYEES
64 %
500 1.999 EMPLOYEES
70 %
2.000 + EMPLOYEES
0%
50 %
100 %
USER PERCENTAGE
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
2 http://www.business-cloud.de/paas-trendstudie-cloudverursacht-erdbeben-im-softwaremarkt/
3 http://idc.de/de/ueber-idc/press-center/56517-idc-studie-deutsche-unternehmen-setzen-auf-mobile-apps-zur-verbesserung-ihrer-geschaftsprozesse
Crisp Research AG, 2015
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
For this reason, more and more medium-sized and large companies are checking to see which PaaS platforms and mobile
development frameworks are best suited to their needs. Because
the number of mobile apps provided in German companies is
scheduled to almost double from 10 to 17 in the next twelve
months.
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
14.000
12.000
10.302
9.011
10.500
API COUNT
9.000
7.182
7.500
5.018
6.000
3.422
4.500
3.000
01
1.500
1.263
865
593
438
299
186
1.546
2026
2.418
20
14
20
13
JU
N
20
13
OC
T
20
12
MA
R
20
12
AU
G
20
11
JA
N
20
10
JU
N
20
10
NO
V
20
09
AP
R
20
09
SE
P
20
08
FE
B
20
07
JU
L
20
07
DE
C
20
06
MA
Y
20
06
OC
T
MA
R
20
05
JU
N
MO
NT
YE
AR
SOURCE: programmableweb,
Crisp Research AG, 2014
10
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
2011
2012
2013
2014
2015
2016
CAGR
990
1.330
1.830
2.560
3.635
5.020
38,4%
IT-infrastructure,
Software & Services
(Big Data)
3.158
4.055
5.462
7.554
10.205
13.542
33,8%
19.538
27.742
40.924
63.378
95.349
142.046
48,7%
Total volume
(Datability)
23.686
33.127
48.216
73.492
110.190
160.609
46,6%
11
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
10 http://www.informationisbeautiful.net/visualizations/
million-lines-of-code/
Crisp Research AG, 2015
12
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
13
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
1.9. DevOps
The topic of DevOps is currently one of the most important IT
trend topics. The term is derived from the prefix Dev from
software developer and the suffix Ops from IT operations. The
compound term DevOps is emblematic of the close cooperation
of the two corporate areas software development and IT operations. Like cloud computing, DevOps has developed over the
course of time and is an organisational and process model which
helps companies expedite and optimise software and product
development. It enables the error rate in software development
to be significantly reduced and the frequency of innovations and
new releases to be considerably escalated by means of DevOps
approaches. Since a quicker time to market is a decisive success
factor in the digital world, DevOps is currently being adopted in
ever more companies.
14
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
15
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
CLOUD-STACK METHODOLOGY
Customer
Responsibility
Applications
Provider
Responsibility
Application services
Server software
Operating systems
Virtualization
SOURCE: Crisp Research AG
on behalf of PIRONET
NDH, 2014
IaaS
PaaS
SaaS
16
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Description
Use
SaaS
Multi-client-capable applications
Operated as an alternative to
on-premise or hosted solutions.
Operating-system- and browser-independent use
Rapid provisioning
No up-front investments (CAPEX)
PaaS
IaaS
Virtual infrastructures
Server, storage space, network
Infrastructure services
While the focus in recent years was on IaaS platforms and these
attracted most of the attention from CIOs and the press, Platform
as a Service (PaaS) is now becoming increasingly important.
Because quick and flexible development of new applications
is currently becoming the benchmark for many IT managers.
In the context of large-scale digital transformation projects and
the long-term implementation of enterprise mobility strategies,
a growing number of applications will have to be available on
a mobile basis. The frequency with which the new functions
are developed, tested and rolled-out is increasing, as a result of
which PaaS platforms are becoming the platforms of choice for
software houses and also IT organisations.
17
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Application Lifecycle
Build
Deploy
Run
Management
Development
Configuration
Scaling
Issue Tracking
Integration
Management
Management
Provisioning &
Orchestration
Optimization
Test Automation
Test Management
Release Management
18
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Use of state-of-the-art tools, development frameworks and APIs
Better checking and greater transparency in the
development and operation process
Optimization
Monitoring
& Reporting
Scaling
Development
Management
Issue Tracking
Source Code Control
Test Automation
Project Management
Governm. & Compliance
Security Management
Release
Integration
Management
Test
Management
Configuration
Management
Management
Provisioning
& Orchestration
19
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Year released
EngineYard
2006
2007
2008
2008
cloudControl
2009
Appeleon
2009
Microsoft Azure
2010
Jelastic
2010
CloudBees
2010
2011
Cloud Foundry
2011
2011
GBS AG
2011
11 https://blog.heroku.com/archives/2007/10/30/the_big_kickoff
Crisp Research AG, 2015
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Platform-as-a-Service 3.0
2006 2010
Platform-as-a-Service 2.0
Multi-PaaS
Platform-as-a-Service 1.0
Integration Platform-as-a-Service
Hybrid PaaS
Application Platform-as-a-Service
No enterprise SLA
Cloud IDE
No ecosystems
Container (Docker)
Ecosystems enterprise-ready
IaaS+
Little standardisation
Continous Integration
23
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Implementation of complex governance and role-based
security
PaaS platforms will be intermeshed with enterprise
app stores and form a new service delivery model in
large organisations
Support of technologies and workflows for implementing DevOps concepts
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
SHARED
Public PaaS
Hosted PaaS
DEPLOYMENT MODE
Hybrid PaaS
NON-SHARED
Managed
Private PaaS
Private PaaS
LOW
CONSULTING
SERVICES
HIGH
Public PaaS
A public PaaS environment consists of a shared infrastructure.
Here all the customers share the same physical infrastructure.
The PaaS platform is logically separated for each customer on
the basis of a virtualised security infrastructure. The platform
is accessed over the public internet. Some providers now have a
so-called Direct Connect or VPN connections which enable the
infrastructure to be accessed directly and exclusively.
Private PaaS
On a private PaaS platform, the customer operates its own PaaS
platform and is responsible for its set-up and maintenance.
A private PaaS platform is built according to the design concepts
of a public PaaS platform with respect to scalability and flexibility. However, because of the absence of economies of scale, the
scalability of a public PaaS platform is virtually unachievable.
27
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
4. Applications areas
Companies and developers can use PaaS platforms in various
scenarios and use cases. Users should define their requirements
up front and consider whether the following requirements (see
section 6.1) are satisfied in their particular project. The most
relevant use cases for using PaaS are outlined in section 6.2, and
the option of application integration using PaaS (section 6.3) is
then described.
Application development is to take place using
a flexible software development method (yes/no?)
The IT infrastructure requirements (server performance, storage capacity) are difficult to assess at
the start of the project (yes/no?)
The first release is to take place in less than
six months (yes/no?)
No full-time administrator is provided for IT operation of the application (yes/no?)
30
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Platform as a Service
Aside from the development and operation of new applications,
PaaS platforms (specifically iPaaS) can play an important role in
merging various SaaS applications and in implementing hybrid
cloud environments. Wherever SaaS applications (e.g. Salesforce
CRM or social collaboration services such as Microsoft Sharepoint Online) access internal data sets or user profiles (LDAP/
Active Directory), an intelligent integration layer must be implemented. This can generally be realised considerably more easily
and more flexibly by using iPaaS platforms than by using traditional middleware stacks. These also offer the option of largely
standardising service integration and of creating an integration
architecture which will facilitate the connection of new cloud
services and APIs in the future.
32
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
5. Requirements
5.1. Availability
On the technical side, the PaaS platform must ensure that the
applications operated on it, as well as the backend infrastructure,
can be accessed at all times. The provider is responsible for
guaranteeing this. Depending on the providers platform, the
customer must take this into account when programming its
applications.
5.2. Scalability
Flexible adaptability of the basic infrastructure is an important
feature of a PaaS platform. The provider must ensure that
the platform offers options for automated scalability for the
applications when this is required. Depending on the providers
platform, the customer must consider this when programming
its applications.
and languages
33
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Level Agreements
5.8. Security
Flexible adaptability of the basic infrastructure is an important
feature of a PaaS platform. The provider must ensure that
the platform offers options for automated scalability for the
applications when this is required. Depending on the providers
platform, the customer must consider this when programming
its applications.
34
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
36
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
37
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
38
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
39
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Provider
cloudControl
Heroku
2009
2008
2007
http://cloudcontrol.com
https://appengine.
google.com
http://heroku.com
Target group
Developers, digital
agencies
Freelance software
developers, start-ups
Freelance software
developers, digital
agencies
Development model
Public PaaS
Public PaaS
Year released
Website
Programming
languages
Special features
40
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
HP Helion
Public Cloud aPaaS
IBM Bluemix
Microsoft Azure
2014
2014
2010
http://www.hpcloud.
com/products-services/
application-paas
http://bluemix.net
http://azure.
microsoft.com
Companies, developers
Companies, software
developers
Companies, software
developers, ISVs
Development model
Public PaaS
Programming
languages
Provider
Year released
Website
Target group
Special features
Pironet NDH
Enterprise PaaS
Progress Software
- Rollbase
2013
2013
2013
http://www.pironet-ndh.
com/Enterprise+PaaS
https://run.pivotal.io
http://www.progress.
com/products/rollbase
Companies, ISVs,
digital agencies
Companies, developers
Companies, (Citizen)
developers, ISVs,
Java, C, JavaScript,
OpenEdge ABL
Pivotal is a spin-off
of VMware and EMC and
develops the open source
PaaS solution Cloud
Foundry. Cloud Foundry
consequently also provides the basis for the
pivotal public and private
PaaS.
Provider
Year released
Website
Target group
Development model
Programming
languages
Special features
41
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
SalesForce1
T-Systems Cloud
Integration Center
2011
2014
https://openshift.com
http://www.salesforce.
com/de/platform/
overview/
http://testen-und-bestellen.t-systems.de/
ecp-de/testen-bestellen/cloud-integration-center-applikationen/6290
Target group
Companies, software
developers
Salesforce developers/
Salesforce users
Companies
Development model
Public PaaS
JavaScript, Ruby,
Python, PHP, Perl,
Java, Haskell, .NET
Apex
JavaScript, Ruby,
Python, PHP, Perl,
Java, Haskell, .NET
Provider
Year released
Website
Programming
languages
Special features
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Provider Website
Amazon Elastic Beanstalk http://aws.amazon.com/de/elasticbeanstalk/
Appeleon https://www.appeleon.com
Apprenda http://apprenda.com
AppScale http://www.appscale.com
CenturyLink http://www.centurylink.com
CloudBees http://cloudbees.com
Dell Boomi http://www.boomi.com
Docker https://www.docker.com
EngineYard https://www.engineyard.com
GBS AG http://www.gbs.com/de
IBM http://www-03.ibm.com/software/products/de/cast-iron-live
Informatica http://www.informatica.com
Jelastic http://jelastic.com
Jitterbit http://www.jitterbit.com
Mulesoft http://www.mulesoft.com
Nodejitsu https://www.nodejitsu.com
Oracle https://www.oracle.com/cloud/paas.html
SAP http://www.sap.com/pc/tech/cloud/software/hana-cloud-integration/index.html
Skyvva http://skyvva.com
SnapLogic http://www.snaplogic.com
Software AG
http://www.softwareag.com/de/products/softwareag_live/integration_live/
default.asp
TerraSky http://www.terrasky.com/skyondemand/
Tibco https://cloudbus.tibco.com
WS02 http://www.wso2.com
43
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
FREQUENCY OF APPLICATION
15,6 %
6,4 %
9,1 %
15,6 %
32,5 %
14,3 %
6,5 %
0%
10 %
20 %
30 %
40 %
50 %
FREQUENCY OF ANSWERS
However, almost a third of all those surveyed (33 per cent) are currently evaluating PaaS platforms. A further 32 per cent use such
offerings only occasionally and to a limited extent. Above all, this
means one thing: the market is still very much in a state of flux,
given that around two thirds of the ISVs have not yet made a final
decision on this topic. The struggle for this important target group
has consequently just begun, and it is still unclear who will emerge
as the winner. However, this study provides clear indications of
where this journey could lead, as most software providers have
clear ideas about deployment variants and other requirements.
Crisp Research AG, 2015
45
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Up to 10 %
37,3 %
10 % to 20 %
22,9 %
21 % to 50 %
18,1 %
More than 50 %
0%
SOURCE: Crisp Research AG
on behalf of PIRONET
NDH, 2014
10 %
20 %
30 %
40 %
FREQUENCY OF ANSWERS
46
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Service
Those software houses and ISVs who are already using PaaS
regard the acceleration of their business processes (57 per cent)
as their most important motivation. The demands to go live
quickly, for shorter innovation cycles and for flexible development
methods - such as Scrum - continuously increases the pressure on
the software industry to expedite its processes. The use of PaaS
appears to provide an effective solution here.
What are the decisive reasons for using PaaS
and cloud platforms?
57%
43 %
43 %
31 %
29 %
26 %
23 %
Supporting distributed
developer teams
11 %
50 %
0%
10 %
20 %
30 %
60 %
40 %
FREQUENCY OF ANSWERS
47
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
76 %
59 %
24 %
Self-service is not
feasible for us
22 %
12 %
0,5 %
0,5 %
0%
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
FREQUENCY OF ANSWERS
48
Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
11,7 %
Private PaaS
32,5 %
Hosted Private PaaS
20,8 %
Public PaaS
35,1 %
Hosted PaaS
The software houses surveyed are even somewhat more demanding when it comes to application operation. Here, a mere
11 per cent of the companies asked would support operating in
a public cloud environment. The majority (38 per cent) regard
hosted PaaS as their preferred operating model for operating
applications in the cloud. A further 30 percent state that the
dedicated variant (hosted private PaaS) is their favoured
model. Over 1/5 of the software companies surveyed would only
operate their applications in a private PaaS environment.
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
21%
High platform
scalability
38%
80%
40%
11%
11%
60%
0%
20 %
40 %
60 %
FREQUENCY OF ANSWERS
80 %
100 %
It seems surprising that only 20 per cent of the ISVs wish for
local and technical support on site. Only every tenth ISV stated
in the survey that they require support in drawing up the licence
models and SLAs. This is perhaps also due to the fact that, so far,
only a few ISVs have gained in-depth experience with the topic and
consequently view the future a little too optimistically.
Crisp Research AG, 2015
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
9.1. Strategy
First of all, a company should establish clarity concerning
whether or not it needs to use such new platforms and the associated cloud development and operating models. Companies whose
focus is only on implementing standard software and who have
little requirement for development and integration may possibly
be able to do without PaaS. Any company whose customers and
partners are integrated into new digitised processes and are
connected to the company by means of state-of-the-art web
applications will hardly be able to avoid upgrading its application
development and IT operating processes.
In the evaluation and planning phases, appropriate assessments
can assist in determining the need for transformation and the
requirements for the PaaS platforms in the company on the basis
of the status quo.
Since the PaaS platforms currently still differ greatly in
terms of functionality, SLAs and range of uses, a foresighted and
detailed evaluation of the platform certainly makes sense for
large companies.
As a parallel process, Crisp Research recommends that the
developers and people responsible for IT should be involved as
early as possible in the evaluation and planning processes and,
as appropriate, should be actively engaged throughout the test
and prototyping phases. Trying things out and refining various
aspects does cost time, but it guards against platforms being
chosen which are unsuitable for the company. An exclusively
top-down planning approach is not advisable for PaaS projects.
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
9.2. Culture
The cultural aspect is extremely decisive for the successful use of
PaaS in a company. Only if companies value the work of software
developers and establish a developer culture or innovation
culture, can the concepts associated with PaaS - such as DevOps,
flexible programming and flexible project management - be
implemented. The trend towards outsourcing internal application development entirely to IT service providers and concentrating primarily on the use of standard software has resulted in the
skills required for in-house development being lost.
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
9.3. Organisation
Changes will also be required in IT organisation if PaaS is to be
embedded in the company. The partially inflexible organisational
structures in infrastructure operation - whereby structures are
still frequently arranged according to server, storage and network either will be broken down through the provision of IaaS
and PaaS via cloud platforms or must be more fully integrated.
The keyword trend DevOps anticipates the greater intermeshing of application development, testing and IT operations.
In a cloud-based world, new features are constantly being
worked on and the performance of applications must constantly
be enhanced and adapted to new requirements (terminals,
bandwidths, security standards, etc.). Annual releases with fixed
dates are a thing of the past. In the era of continuous releases,
development, testing, staging and release management are performed continuously and, so to speak, in productive operation.
Crisp Research AG, 2015
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
9.4. Process
After the ground has been properly prepared in terms of strategy
and organisation and the first steps have been taken to change
the mindset in favour of developer culture and IT innovation
management, there still remain a few tricky tasks that need to
be dealt with. These concern the influence of PaaS on internal
processes.
Adaptations are required, for instance, in the field of requirements- and demand-management. When flexible development
methods and the use of PaaS are planned, it is important to
develop these processes more towards user-centric design. The
design and assessment of features and requirements must concentrate more on the viewpoint of the end users and bear in mind
their specific application scenarios.
Various changes are also involved in the developers onboarding and the development processes. For example, new tools and
APIs are provided via the PaaS platform and no longer from a
separate service catalogue or portal. Developers must familiarise
themselves with the new environment and adapt their development processes to the PaaS logic. The onboarding process also
changes when new developers are added to the project team
(roles, authorisations, tools, etc.).
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
10. Outlook
For the coming 2-3 years, Crisp Research sees the following
trends in the development of PaaS platforms and their use by
European companies and ISVs:
Hybrid and private PaaS will become
established side by side with the public
platforms
Public PaaS platforms, such as Salesforce1, Heroku and Microsoft
Azure Websites, have established themselves on the market in
recent years and offer developers scalable and robust alternatives
to developing their web applications or as backends for mobile
applications. However, corporate users generally have their own
individual requirements with respect to scalability, SLAs and data
centre location. This is also the case when choosing a PaaS provider. Furthermore, the large and medium-sized companies prefer
to implement hybrid or multi-cloud models in order to realise
various application scenarios and to distribute the risk.
Cloud Foundry and Microsoft Azure as the key
technologies. OpenShift as an alternative.
Three leading technologies have now emerged from the various
PaaS stacks. These are Cloud Foundry, which was developed by
VMware/Pivotal and published under open source, OpenShift
from Red Hat, and Microsoft Azure Pack, which can be used both
for enterprise private PaaS and also on PaaS platforms for web
hosters and managed service providers.
Local IT service providers are establishing
their own PaaS offerings
In line with the trend towards local data storage and customer
proximity, an increasing number of IT service providers are now
offering PaaS services on the basis of technology stacks (Cloud
Foundry, OpenShift, Microsoft Azure Pack) from their own local
data centre locations.
Users can thus profit from the benefits of a PaaS platform and
at the same time satisfy their requirements with respect to data
protection, security and individually defined performance.
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14 http://www.crisp-research.com/docker-container-die-zukunft-moderner-applikationen-und-multi-cloud-deployments/
Crisp Research AG, 2015
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Jan Erlinghagen
Pironet NDH
Press Office
Von-der-Wettern-Strae 27
D-51149 Kln
E-mail: press@pironet-ndh.com
Phone.: +49 2203 93530 1326
Telefax: +49 2203 93530 99
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
The EC should promote common standards and interoperability of public cloud systems, to maximize economies
of scale across the EU and create the preconditions for
portability between cloud vendors.
The EC should create the pre-conditions so that the
principle of data access and portability between cloud
vendors is widely accepted and the risk of lock-in of
users in proprietary systems is prevented.
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Authors
Rene Buest
Senior Analyst & Cloud Practice Lead
rene.buest@crisp-research.com
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
Authors
Dr. Carlo Velten
CEO & Senior Analyst
carlo.velten@crisp-research.com
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Strategies, technologies and providers: A compendium for IT decision-makers on behalf of PIRONET NDH
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The data and information shall remain the property of Crisp
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