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1. PERSONNEL POLICY
This Policy is designed to acquaint AKFP staff with Al-Khidmat Foundation
Pakistan and provide information about working conditions, benefits, and policies
affecting their employment.
The information contained in this policy applies to all employees of Al-Khidmat
Foundation Pakistan. Following this policy is considered a condition of continued
employment. However, nothing in this policy alters an employees status. The
contents of this policy shall not constitute nor be construed as a promise of
employment or as a contract between the organization and any of its employees.
AKFP staff is responsible for reading, understanding, and complying with the
provisions of this policy. Our objective is to provide staff with a work
environment that is constructive to both personal and professional growth.
1.1 DEFINITION OF EMPLOYEE & STATUS
EMPLOYEE
An employee of Al-Khidmat Foundation Pakistan is a person who regularly
works for Al-Khidmat Foundation Pakistan on a wage or salary basis.
Employee may be regular full-time and contract persons.
i. REGULAR FULL-TIME
Employees who have successfully completed 3-months probationary period (duly
confirmed by the competent authority) are eligible for the organizations benefit
package; subject to the terms, conditions and limitations of each benefit
department. Regular full-time employee is the one who is bound to give his time
6-days in a week 8-hours a day.
ii. CONTRACT (FULL-TIME or PART-TIME)
AKFP may hire the services of any person for a certain period having skills in
relative field for a specific period. Employment beyond any initially stated period
does not in any way imply a change in employment status. Contract employees
retain that status until they are notified of a change. They are not eligible for any
of the organizations benefit.
1.2 NON-DISCRIMINATION
In order to provide equal employment and advancement opportunities to all
individuals, employment decisions at Al-Khidmat Foundation Pakistan will be
based on merit, qualification and abilities. Al-Khidmat Foundation Pakistan does
not discriminate in employment opportunities or practices because of race, color,
religion, sex, national origin age or disability.
Al-Khidmat Foundation Pakistan will make reasonable accommodations for
qualified individuals with known disabilities unless doing so would result in an
undue hardship. This policy governs all aspects of employment including
selection, job assignment, compensation, discipline, termination and access to
benefits and trainings.
Employees with questions or concerns about discrimination in the workplace are
encouraged to bring these issues to the attention of their supervisor. Employees
can raise concerns and make reports without fear of reprisal. Anyone found to be
engaging in unlawful discrimination will be subject to disciplinary action
including termination of employment.
1.3 NON-DISCLOSURE/CONFIDENTIALITY
The protection of confidential information is vital to the interests of Al-Khidmat
Foundation Pakistan. Such confidential information includes but is not limited to
the following:
Financial information
2. RECRUITMENT POLICY
2.1 Objectives:
The objectives of this policy are to:
Acquire the services of the appropriate and qualified personnel when and
where needed.
Ensure the transparency and fairness without any bias, favoritism and
discrimination in hiring process.
2.2 Selection Board
Selection Board will be constituted by Central Executive Council (CEC) of AKFP.
2.3 Approval
Selection Board of Al-Khidmat Foundation Pakistan shall approve all the
vacancies.
2.4 Appointments
2.4.1 The Executive Director of Al-Khidmat Foundation Pakistan will be appointed
by Central Executive Council (CEC).
2.4.2 Managers, Deputy Managers, Program Officers and Assistant Program
Officers will be appointed by Selection Board of AKFP.
2.4.3 Junior staff and supporting staff will be recommended by line managers and
approved by Executive Director.
2.5 Procedure
HR department will be responsible for all the appointments according to the
following criteria:
2.5.1 HR department will disseminate the Employment Requisition Form to all
Heads of Departments.
2.5.2 All HODs will get approval of ED to fill the vacancies on the prescribed
employment requisition form and forward it to the HR department whenever
the need arises.
2.5.3 HR department will make proper advertisement to fill the vacant positions of
all levels.
2.5.4 All appointments will be made according to the set criteria (i.e. Academic
Record, Test, and Interview.)
2.5.5 Keeping in view the laid down criteria, short listing will be done, if needed.
Selection Board will conduct interviews and made final selection.
2.5.6 Letter of appointment will be issued by Secretary General addressing to the
appointee and a personal file of each and every employee will be maintained.
2.5.7 Two or more close blood relations will not be appointed in the same
department however, may be appointed with the approval of President.
7 Staff Hand Book | Al-Khidmat Foundation Pakistan
3. ORGANOGRAM
4. STAFF HIRARICHY
5. HOURS OF WORK
5.1 POLICY
Hours of work are scheduled to meet the work requirements of the organization
and uplift the working standards of the personnel.
5.2 PROCEDURE
5.2.1 Payroll Month
The payroll month is on a calendar month basis.
5.2.2 Working days
Saturday through Thursday
5.2.3 Office Hours for Managers & Officers
Eight (8) hours
5.2.4 Office Hours for Supporting Staff
Ten (10) hours
5.2.5 One hour prayer/meal break each day will be observed.
5.2.6 A relaxation of 15 minutes will be given in the starting time of office. In case
an employee comes 15 minutes after the starting time thrice in a week; one
casual leave will be deducted for late coming.
5.2.7 Regularity will be observed through Administration Department under the
direction of Executive Director.
5.2.8 No deduction will be made in the salaries without the prior permission of
Executive Director and intimation to the employee.
6. TERMINATION OF EMPLOYMENT
6.1 Objectives:
The objective of this policy is to devise a system of releasing the employees from
job for different reasons in a transparent manner.\
6.2 POLICY
Employment shall be terminated upon the employees attainment of retirement
age, resignation, discharge or dismissal
.
6.3 PROCEDURE
6.3.1 Retirement Age
Unless waived, all employees will be subject to retirement upon reaching the
age of 65 years or remain working consecutively with AKFP from up to 35
years.
10 Staff Hand Book | Al-Khidmat Foundation Pakistan
6.3.2 Resignation
An employee who wishes to resign should notify the employer in writing
about his/her resignation in accordance with organization rules i.e. by giving a
notice of 30 days (Including weekends and public holidays). If an employee
fails to give notice on time, one month salary will be deducted. ED will make
final decision in this regard.
6.3.3 Termination
An employee may be terminated with the stipulated notice period or one
month gross salary in lieu of such notice at the option of the employer. This
shall apply in the following cases:
a) Where the employee is found unfit for service on account of health.
b) Where the abilities or efficiency of the employee is very poor and there
are no prospects of improvement.
c) Where the period of suspension (temporary dismissal from job due to unethical behavior, found guilty or any deed which may damage the
organizational image) from service has expired.
d) Where the organizational conditions do not warrant the continued services
of the employee.
e) Unauthorized absenteeism.
6.3.3.1 Organization willing to terminate an employee will adopt the
following procedure;
a) One month notice will be given by organization or
b) One month current salary will be given, in case one month notice is
not given
6.3.4 Removal/Dismissal
Removal/Dismissal will be made on account of misconduct, fraud or
theft/pilferage or any other criminal activity.
In such cases, proper written Show Cause Notice will be served, written
explanation will be obtained and then an Enquiry Committee (constituted and
notified by Secretary General) will hear and review explanation thereof; and
give final judgment for which formal notices will be served. If found guilty,
no benefit of any sort would be given to such employee at time of removal or
dismissal, as the case may be. Removal will be without Recovery and
Dismissal will be with Recovery.
7. LEAVE POLICY
7.1 Casual Leave
Employees of Al-Khidmat Foundation Pakistan are entitled to 12 working
days of casual leave in a calendar year subject to the following conditions;
1) Casual leave shall not be granted more than 3 days at a time in a month or
may be granted with the prior approval of Executive Director.
2) Casual leaves will laps at the end of the year.
3) Employees are not entitled to casual leaves in their probation period.
7.2 Earned Leave
Employees of Al-Khidmat Foundation are entitled to 20 days of earned leave
in a calendar year subject to the following conditions;
1) Only permanent employees will be entitled to take earned leave.
2) Leave shall be taken if there is balance to the credit of an employee.
3) Earned leaves not availed by the employee can be en-cashed/or
accumulated to the credit of his account.
4) Earned leaves must be applied at least 30 days before start of such leave. It
will not be claimed as a right by the Employee and would be the discretion
of the Management to allow or defer leaves applied, according to the
circumstances.
7.3 Medical Leave
7.3.1 An employee will be granted time-off in a calendar year because of their
personal illness or injuries in accordance with the following schedule:
a) Up to 7 days of Medical leave can be approved by ED.
b) More than 7 days of Medical leave will be approved by Secretary General
as per following rules;
i. Fifteen (15) days leave will allowed with full gross salary, if certified
by a licensed practitioner.
ii. Thirty (30) days will be allowed, if hospitalization is necessary and
that is certified by a licensed physician. The organization will pay full
gross salary to those who have one year or above service experience
with AKFP and 50% of Gross Salary to others.
iii. In case of prolonged illness such as those resulting from tuberculosis,
cancer and certain other instances based upon the prognosis of a
certified doctor, leave will be determined upon the merits of each
such case by the Secretary General.
7.3.2 Procedure
7.3.2.1.1 Application for medical leave will not be entertained without supporting
medical certificate from registered medical practitioners.
7.3.2.1.2 Medical leaves not availed by the employee is not en-cashable in any
circumstances and will lapse at the end of the year.
7.4 Maternity Leave
Married female employees will be allowed 40 days maternity leave with pay
(if an employee is having minimum one year of working experience with
AKFP).
7.5 Paternity Leave
Married male staff is allowed paternity leave for three consecutive working
days on child birth.
7.6 Study Leave
Employees of Al-Khidmat Foundation Pakistan are entitled to 30 working
days of study leave in a calendar year subject to the condition that he/she has
more than 2-year service with AKFP.
7.7 Marriage Leave
Employees of Al-Khidmat Foundation Pakistan are entitled to 7 consecutive
days of marriage leave in a calendar year with one month salary as a gift.
7.8 Leave without pay
Leave without pay may be granted if an employee requests such leave and all
of his/her annual leave has been used. Such leave cannot be availed without
prior permission of the Executive Director.
7.9 Short Leave
Short leave will only be entertained with the prior permission of HoD and
approval of Executive Director which should not be acceded by 3 hours. Short
leave can be taken 3 times in a month.
7.10 Half Leaves
Half leave will only be entertained with the prior permission of HoD and
approval by Executive Director which should not be acceded by 4 hours. Half
leave can be taken 3 times in a month.
7.11 Death in Blood Relations
If death occurs in the family of employee, 4 days leave will be allowed.
7.12 Hajj/ Umrah Leave Policy
7.12.1 Any permanent employee who wants to offer Hajj is allowed to take 40 days
paid leave once in his/her career.
7.12.2 Any permanent employee who wants to offer umrah is allowed to take 17
days paid leave once in his/her career.
13 Staff Hand Book | Al-Khidmat Foundation Pakistan
8. ABSENTEEIS
8.1 POLICY
Unauthorized absences of employees create serious problems for normal and
efficient operations and could result in disciplinary action including
termination.
8.2 PROCEDURE
8.2.1 Unauthorized absence of seven days without intimation can result in termination
of employment.
8.2.2 An employee who is absent from the job without satisfactory explanation or
who fails to call in within two (2) hours after the scheduled starting time is
considered to be on an unauthorized half day absence.
8.2.3 For each unauthorized half day absence; half day salary will be deducted.
8.2.4 Four hours and more than two unauthorized absences will be considered an
unpaid absence. Supervisors may, in instances involving extreme emergency,
waive the call-in requirement.
8.2.5 In case of an absence continuing for more than two (2) workdays because of
illness, a medical statement or certificate of registered medical practitioner must
be submitted to the Administration Department.
8.2.6 The organization may request an examination by a specific medical practitioner.
9. INTERNSHIP POLICY
9.1 Objectives:
The objectives of this policy are to;
9.1.1 Acquire the services of young and energetic persons with minimum financial
resource utilization to facilitate the departments of Al-Khidmat Foundation
Pakistan.
9.1.2 Bring novelty in functioning of Al-Khidmat Foundation Pakistan and its
subsidiaries.
9.1.3 Make the organization a venue of maximum exposure to the professional
world for persons who are going to start their careers.
9.2 Time for invitation of application
Normally applications for internship will be invited twice in a year. However,
keeping in view the need, ED can make the appointments, at any time.
9.3 Duration of internship
Duration of Internship will be from 2 to 24 weeks.
9.4 Number of internees in a department
At a time, one internee on stipend will be allowed in one department. However
volunteer internees may be adjusted in any department, keeping in view the need.
ED will make decisions in this regard.
9.5 Selection Criteria
Selection will be made on the basis of candidates performance in interview and
his academic record.
9.6 Certification
The organization will award a certificate to the internee after successful
completion of internship period.
The requirement for impartiality and fairness across all stages of the tendering
and purchasing process, and;
The necessity for obtaining the best possible value for money.
12. HOLIDAYS
PURPOSE
The purpose of this policy is to identify the holidays observed by the organization
and to describe the eligibility for holiday payments.
12.1 If an employee is working on gazetted holiday he/she will be given per day
extra salary or he/she can take vacation on any other day.
12.2 If an employee need to visit outstations for office work he/she will be given
extra per day salary as daily allowance other then all transportation, food and
living expenses.
12.3 Overtime stipend of Rs. 40 per hour will be given to the supporting staff if they
work after the office timing.
13.3 DISCLOSURE
Disclosure is required from the administrator concerning all personal
relationships and business affiliations that could give rise to a conflict of
interest involving Al-Khidmat Foundation Pakistan. This disclosure shall be
continuously reported and kept current, as set forth below, if the staff member
or a member of his or her family is;
a. An officer, director, trustee, partner and employee of an organization doing
business with Al-Khidmat Foundation Pakistan, and/or
b. Materially benefited through substantial receipt of cash or other property
(exclusive of dividends or interest) from such organization.
Disclosure of an affiliation of a family member should be made if it is felt that
any affiliation may create a conflict of interest with Al-Khidmat Foundation
Pakistan.
13.4 REQUIREMENTS FOR DISCLOSURE
13.4.1 Each officer of administration department HOD shall complete a disclosure
letter annually and return it to the Executive Council.
13.4.2 If new affiliations occur that may result in a conflict of interest, a disclosure
letter should also be forwarded for review.
13.4.3 All newly hired administrative officers and HODs are requested to file the
disclosure letter within 30 days of their appointment.
a.
b.
c.
d.
e.
f.
14.2.3 The following method will be adopted to carry out a disciplinary action:
a) If the employee does not change his/her behavior; the HOD will issue a
written warning and the employee will have to give a satisfactory written
answer.
b)
If the employee does not change his/her behavior then a committee will
be formed to review the situation. That committee will decide about the
future of that employee.
c)
Executive Director can take the quick actions about crucial and
sentimental situations. He can also make authorize committees for
different kind of cases to inquiry, punishments, recovery and further
follow up.