1.

95111411
********************** new message ***********************
XML Message:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE DESSDData>
<DESSDData>
<XMLVersion>
<XMLBase>3.0</XMLBase>
<XMLRev>1.0</XMLRev>
</XMLVersion>
<EMMHeader>
<EMMMessageType />
<AppGroup />
</EMMHeader>
<CaseInfo>
<Action>CREATE</Action>
<Direction />
<AllowDuplicate />
<CaseID />
<ClientID>00100000000000023025063</ClientID>
<AdvisorID>00100000000000000259558</AdvisorID>
<AccountID>133000000000000000059341985</AccountID>
<AccountStatus />
<TIN />
<BusinessArea>0110</BusinessArea>
<StateCode />
<OtherID />
<OtherIDType />
<ClientName />
<ClientCheckDigit />
<CaseType>Cost Basis</CaseType>
<InteractionType>Problem Correction</InteractionType>
<InteractionSubtype>Tax</InteractionSubtype>
<Group />
<Queue />
<Priority>Normal</Priority>
<Status />
<AccessMethod>IMAGE - MAIL</AccessMethod>
<AutoMsg />
<AutoCaseProperties />
<PaymentAmount />
<CusipName />
<CaseNotes>Document Type=CORRESPONDENCE</CaseNotes>
<CaseNotes />
<CaseSuitInfo />
<Owner />
<StandardDays />
<DueDate />
<CaseStandardObjid>1073800157</CaseStandardObjid>
<DispatchInd />
<PreCaseTitle />
<CycleStartDate />
<UpdateInfo />
<SubcaseInfo />
<SvcTierInfo>
<AdvSvcTier>Standard</AdvSvcTier>
<AdvSvcTierCode>20</AdvSvcTierCode>

<ClientSvcTier>Standard</ClientSvcTier>
<ClientSvcTierCode>7</ClientSvcTierCode>
<CaseSvcTier />
</SvcTierInfo>
</CaseInfo>
<DocumentInfo>
<DocumentID>161472526</DocumentID>
<DocumentOwnership>O</DocumentOwnership>
</DocumentInfo>
<DocumentInfo>
<DocumentID>161472523</DocumentID>
<DocumentOwnership>O</DocumentOwnership>
</DocumentInfo>
</DESSDData>
Note:
Note:

parsed message at 07/15/14 12:28:14 PM

created form context

************** process Action ***************

Date Started:
Tue Jul 15 12:28:14 CDT 2014
AccessMethod is IMAGE - MAILClientID 00100000000000023025063
********** clarifyEstablishContact **********
Note:
Looking for Contact:
Note:
Action:
act
Contact:

append requestor id to filter

Advisor
contact information retrieved
retrieve contact information from table_cont
Advisor

******** end clarifyEstablishContact ********

Note:
begin processing the requested action
mStrActionData:
CREATE
************* clarifyCreateCase *************
Action:
set the field values for the case to create
Advisor ID:
00100000000000000259558
mBlnIsAdvisor:
true
Action:
set request initiator
Note:
set to advisor in <> ' '
Action:
set RTC
Action:
set account and group ID
Action:
set account id and wobo len
Result:
Added Case Ref to AccountID Action:
set client id, access method, auto msg
Action:
relate the contact to the case
Action:
set the time of case creation
Action:
add case notes at 2014-07-15 12:28:14
NotesCounter:
2
Action:
set title field
Title:
BETA - Problem Correction - Tax - Cost
Basis
Action:
set creation times
Note:
set time
Action:
set relation to owner
Action:
dispatch case?
************ clarifyObtainQueue *************

Action:
Note:
7'
Note:
7'
Retrieved queue:

query x_case_standard for the queue

calling obtain queue with objid = '107380015
calling obtain queue with objid = '107380015
MFO Average Cost

********** end clarifyObtainQueue ***********

Action:
set relation for priority
mStrPriorityData:
Normal
Note:
finding passed priority on table_gbst_elm
Note:
finding passed priority on table_gbst_elm
priority objid:
268435459
Action:
set number of standard days.
Alerts Enabled and setting flag =1:
Action:
set due date
Due Date:
Standard Days:
5
Due Date:
Tue Jul 22 12:28:14 CDT 2014
Cycle Start Date:
Action:
relate case victim
Note:
before mStrCaseVictimData
Action:
update table_case
Note:
before mObjBoCase.Update
Action:
create x_auto_msg_purge
Note:
about to set Laura's fields
Action:
create x_case_suit_info
Action:
create x_document
Note:
before mIntDocumentInfoCount > 0
Note:
before mIntDocumentInfoCount > 0
Note:
in document row count with 2
Note:
in x_document mListDocumentIdData(0): 161472
526
Note:
in x_document mListDocumentOwnershipData(0):
O
Note:
in x_document mStrDocumentIdData(0)
mObjBoGenericXDocumentId
5654509
Note:
Set as Owner
--->Business Area : 0110
Note:
in x_document mListDocumentIdData(1): 161472
523
Note:
in x_document mListDocumentOwnershipData(1):
O
Note:
mObjBoGenericXDocument.Position = 0
Note:
in x_document mStrDocumentIdData(1)
mObjBoGenericXDocumentId
****NEW****13600748
Note:
Set as Owner
--->Business Area : 0110
Note:
created case 95111411
Note:
create case is true
*********** end clarifyCreateCase ***********
mBlnCaseStatus:
true
mBlnCreateInteraction:
true
********* clarifyCreateInteraction **********
Action:
Action:
Note:
Note:

find appropriate contact

create interaction
set requester type data and title
set wobo length

Note:
Note:
Note:
Note:
Note:
Note:
Case Type Data:
Note:
Note:
is 174293571

set RTC
set other ids
set contact objid
set the date fields
set direction
set the case type
Cost Basis
before update
interaction created objid is 16623218 and id

******* end clarifyCreateInteraction ********

************* clarifyLogResults *************
Date Ended:
Tue Jul 15 12:28:14 CDT 2014
****************** End Processing Action *******************
Note:
logging results to the database
Note:
action successfully processed
Note:
related
Note:
log server id, action duration, and creation
time
******************* End Logging Results ********************
Case Objid:
10252569
Case ID:
95111411
Duration(s):
<ProcessDuration>0.578</ProcessDuration>
Date Ended:
07/15/14 12:28:14 PM
**************done processing this message****************
2.95111410.
********************** new message ***********************
XML Message:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE DESSDData>
<DESSDData>
<XMLVersion>
<XMLBase>3.0</XMLBase>
<XMLRev>1.0</XMLRev>
</XMLVersion>
<EMMHeader>
<EMMMessageType />
<AppGroup />
</EMMHeader>
<CaseInfo>
<Action>CREATE</Action>
<Direction />
<AllowDuplicate />
<CaseID />
<ClientID>00100000000000022648957</ClientID>
<AdvisorID>00100000000000000115475</AdvisorID>
<AccountID>133000000000000000071537066</AccountID>
<AccountStatus />
<TIN />
<BusinessArea>0110</BusinessArea>
<StateCode />
<OtherID />
<OtherIDType />

<ClientName />
<ClientCheckDigit />
<CaseType>Standing ACH Beta</CaseType>
<InteractionType>Transactions</InteractionType>
<InteractionSubtype>Arrangements</InteractionSubtype>
<Group />
<Queue />
<Priority>Normal</Priority>
<Status />
<AccessMethod>IMAGE - MAIL</AccessMethod>
<AutoMsg />
<AutoCaseProperties />
<PaymentAmount />
<CusipName />
<CaseNotes>Document Type=CORRESPONDENCE</CaseNotes>
<CaseNotes />
<CaseSuitInfo />
<Owner />
<StandardDays />
<DueDate />
<CaseStandardObjid>1342246001</CaseStandardObjid>
<DispatchInd />
<PreCaseTitle />
<CycleStartDate />
<UpdateInfo />
<SubcaseInfo />
<SvcTierInfo>
<AdvSvcTier>Plat FS</AdvSvcTier>
<AdvSvcTierCode>5</AdvSvcTierCode>
<ClientSvcTier>Achvr Circle</ClientSvcTier>
<ClientSvcTierCode>1</ClientSvcTierCode>
<CaseSvcTier>PFS</CaseSvcTier>
</SvcTierInfo>
</CaseInfo>
<DocumentInfo>
<DocumentID>161472526</DocumentID>
<DocumentOwnership>A</DocumentOwnership>
</DocumentInfo>
<DocumentInfo>
<DocumentID>161472524</DocumentID>
<DocumentOwnership>O</DocumentOwnership>
</DocumentInfo>
</DESSDData>
Note:
Note:

parsed message at 07/15/14 12:28:13 PM

created form context

************** process Action ***************

Date Started:
Tue Jul 15 12:28:13 CDT 2014
AccessMethod is IMAGE - MAILClientID 00100000000000022648957
********** clarifyEstablishContact **********
Note:
Looking for Contact:
Note:
Action:
act
Contact:

append requestor id to filter

Advisor
contact information retrieved
retrieve contact information from table_cont
Advisor

******** end clarifyEstablishContact ********

Note:
begin processing the requested action
mStrActionData:
CREATE
************* clarifyCreateCase *************
Action:
set the field values for the case to create
Advisor ID:
00100000000000000115475
mBlnIsAdvisor:
true
Action:
set request initiator
Note:
set to advisor in <> ' '
Action:
set RTC
Action:
set account and group ID
Action:
set account id and wobo len
Result:
Added Case Ref to AccountID Action:
set client id, access method, auto msg
Action:
relate the contact to the case
Action:
set the time of case creation
Action:
add case notes at 2014-07-15 12:28:13
NotesCounter:
2
Action:
set title field
Title:
BETA - Transactions - Arrangements - St
anding ACH Beta
Action:
set creation times
Note:
set time
Action:
set relation to owner
Action:
dispatch case?
************ clarifyObtainQueue *************
Action:
Note:
1'
Note:
1'
Retrieved queue:

query x_case_standard for the queue

calling obtain queue with objid = '134224600
calling obtain queue with objid = '134224600
Bank Authorizations

********** end clarifyObtainQueue ***********

Action:
set relation for priority
mStrPriorityData:
Normal
Note:
finding passed priority on table_gbst_elm
Note:
finding passed priority on table_gbst_elm
priority objid:
268435459
Action:
set number of standard days.
Alerts Enabled and setting flag =1:
Action:
set due date
Due Date:
Standard Days:
1
Due Date:
Wed Jul 16 12:28:13 CDT 2014
Cycle Start Date:
Action:
relate case victim
Note:
before mStrCaseVictimData
Action:
update table_case
Note:
before mObjBoCase.Update
Action:
create x_auto_msg_purge
Note:
about to set Laura's fields
Action:
create x_case_suit_info
Action:
create x_document
Note:
before mIntDocumentInfoCount > 0
Note:
before mIntDocumentInfoCount > 0
Note:
in document row count with 2

Note:
526
Note:
A
Note:
mObjBoGenericXDocumentId
--->Business Area : 0110
Note:
524
Note:
O
Note:
Note:
mObjBoGenericXDocumentId
Note:
--->Business Area : 0110
Note:
Note:

in x_document mListDocumentIdData(0): 161472

in x_document mListDocumentOwnershipData(0):
in x_document mStrDocumentIdData(0)
5654509
in x_document mListDocumentIdData(1): 161472
in x_document mListDocumentOwnershipData(1):
mObjBoGenericXDocument.Position = 0
in x_document mStrDocumentIdData(1)
****NEW****13599881
Set as Owner
created case 95111410
create case is true

*********** end clarifyCreateCase ***********

mBlnCaseStatus:
true
mBlnCreateInteraction:
true
********* clarifyCreateInteraction **********
Action:
Action:
Note:
Note:
Note:
Note:
Note:
Note:
Note:
Note:
Case Type Data:
Note:
Note:
is 174293570

find appropriate contact

create interaction
set requester type data and title
set wobo length
set RTC
set other ids
set contact objid
set the date fields
set direction
set the case type
Standing ACH Beta
before update
interaction created objid is 16623217 and id

******* end clarifyCreateInteraction ********

************* clarifyLogResults *************
Date Ended:
Tue Jul 15 12:28:13 CDT 2014
****************** End Processing Action *******************
Note:
logging results to the database
Note:
action successfully processed
Note:
related
Note:
log server id, action duration, and creation
time
******************* End Logging Results ********************
Case Objid:
10252568
Case ID:
95111410
Duration(s):
<ProcessDuration>0.266</ProcessDuration>
Date Ended:
07/15/14 12:28:13 PM
**************done processing this message****************
3.95110892

********************** new message ***********************

XML Message:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE DESSDData>
<DESSDData>
<XMLVersion>
<XMLBase>3.0</XMLBase>
<XMLRev>1.0</XMLRev>
</XMLVersion>
<EMMHeader>
<EMMMessageType />
<AppGroup />
</EMMHeader>
<CaseInfo>
<Action>OPEN/CREATE AUTO SUBCASE</Action>
<Direction />
<AllowDuplicate />
<CaseID />
<ClientID>00100000000000022648957</ClientID>
<AdvisorID>00100000000000000115475</AdvisorID>
<AccountID>133000000000000000071537066</AccountID>
<AccountStatus />
<TIN />
<BusinessArea>0110</BusinessArea>
<StateCode />
<OtherID />
<OtherIDType />
<ClientName />
<ClientCheckDigit />
<CaseType>SPS ADVANTAGE CAF</CaseType>
<InteractionType>New Business</InteractionType>
<InteractionSubtype>New Account</InteractionSubtype>
<Group />
<Queue />
<Priority>Normal</Priority>
<Status />
<AccessMethod>IMAGE - MAIL</AccessMethod>
<AutoMsg />
<AutoCaseProperties />
<PaymentAmount />
<CusipName />
<CaseNotes>Document Type=CORRESPONDENCE</CaseNotes>
<CaseNotes />
<CaseSuitInfo />
<Owner />
<StandardDays />
<DueDate />
<CaseStandardObjid>1342258044</CaseStandardObjid>
<DispatchInd />
<PreCaseTitle />
<CycleStartDate />
<UpdateInfo />
<SubcaseInfo>
<SubcaseID />
<SubcaseSubtype />
<SubcaseQueue />
<SubcasePriority />
<SubcaseSeverity />

<SubcaseStatus />
<SubcaseTaskSet>SPS ADVANTAGE CAF</SubcaseTaskSet>
<SubcaseTask />
<SubcaseNotes />
</SubcaseInfo>
<SvcTierInfo>
<AdvSvcTier>Plat FS</AdvSvcTier>
<AdvSvcTierCode>5</AdvSvcTierCode>
<ClientSvcTier>Achvr Circle</ClientSvcTier>
<ClientSvcTierCode>1</ClientSvcTierCode>
<CaseSvcTier>PFS</CaseSvcTier>
</SvcTierInfo>
</CaseInfo>
<DocumentInfo>
<DocumentID>161472526</DocumentID>
<DocumentOwnership>A</DocumentOwnership>
</DocumentInfo>
<DocumentInfo>
<DocumentID>161472525</DocumentID>
<DocumentOwnership>O</DocumentOwnership>
</DocumentInfo>
</DESSDData>
Note:
Note:

parsed message at 07/15/14 12:28:12 PM

created form context

************** process Action ***************

Date Started:
Tue Jul 15 12:28:12 CDT 2014
AccessMethod is IMAGE - MAILClientID 00100000000000022648957
********** clarifyEstablishContact **********
Note:
Looking for Contact:
Note:
Action:
act
Contact:

append requestor id to filter

Advisor
contact information retrieved
retrieve contact information from table_cont
Advisor

******** end clarifyEstablishContact ********

Note:
begin processing the requested action
mStrActionData:
OPEN/CREATE AUTO SUBCASE
************* clarifyCreateCase *************
Action:
Advisor ID:
mBlnIsAdvisor:
Action:
Note:
Action:
Action:
Action:
Result:
Action:
Action:
Action:
Action:
NotesCounter:
Action:

set the field values for the case to create

00100000000000000115475
true
set request initiator
set to advisor in <> ' '
set RTC
set account and group ID
set account id and wobo len
Added Case Ref to AccountID set client id, access method, auto msg
relate the contact to the case
set the time of case creation
add case notes at 2014-07-15 12:28:12
2
set title field

Title:
BETA - New Business - New Account - SPS
ADVANTAGE CAF
Action:
set creation times
Note:
set time
Action:
set relation to owner
Action:
dispatch case?
************ clarifyObtainQueue *************
Action:
Note:
4'
Note:
4'
Retrieved queue:

query x_case_standard for the queue

calling obtain queue with objid = '134225804
calling obtain queue with objid = '134225804
NA CAF New Business

********** end clarifyObtainQueue ***********

Action:
set relation for priority
mStrPriorityData:
Normal
Note:
finding passed priority on table_gbst_elm
Note:
finding passed priority on table_gbst_elm
priority objid:
268435459
Action:
set number of standard days.
Alerts Enabled and setting flag =1:
Action:
set due date
Due Date:
Standard Days:
1
Due Date:
Wed Jul 16 12:28:12 CDT 2014
Cycle Start Date:
Action:
relate case victim
Note:
before mStrCaseVictimData
Action:
update table_case
Note:
before mObjBoCase.Update
Action:
create x_auto_msg_purge
Note:
about to set Laura's fields
Action:
create x_case_suit_info
Action:
create x_document
Note:
before mIntDocumentInfoCount > 0
Note:
before mIntDocumentInfoCount > 0
Note:
in document row count with 2
Note:
in x_document mListDocumentIdData(0): 161472
526
Note:
in x_document mListDocumentOwnershipData(0):
A
Note:
mObjBoGenericXDocument.Position = 0
Note:
in x_document mStrDocumentIdData(0)
mObjBoGenericXDocumentId
****NEW****13598985
--->Business Area : 0110
Note:
in x_document mListDocumentIdData(1): 161472
525
Note:
in x_document mListDocumentOwnershipData(1):
O
Note:
mObjBoGenericXDocument.Position = 0
Note:
in x_document mStrDocumentIdData(1)
mObjBoGenericXDocumentId
****NEW****13599005
Note:
Set as Owner
--->Business Area : 0110
Note:
created case 95110892
Note:
create case is true
*********** end clarifyCreateCase ***********

********* clarifyCreateInteraction **********

Action:
Action:
Note:
Note:
Note:
Note:
Note:
Note:
Note:
Note:
Case Type Data:
Note:
Note:
is 174292463

find appropriate contact

create interaction
set requester type data and title
set wobo length
set RTC
set other ids
set contact objid
set the date fields
set direction
set the case type
SPS ADVANTAGE CAF
before update
interaction created objid is 16622347 and id

******* end clarifyCreateInteraction ********

************ clarifyCreateSubcase ***********
Action:
query for associated case
Action:
create subcase
************ obtainSubcaseTasks *************
SQL:
select x_subcase_type from table_x_case_stan
dard where x_task_set_name ='SPS ADVANTAGE CAF' and x_subcase_type <> '' and x_a
ctive = 1 and x_subcase_type in (select name from table_stage_task where objid i
n (select task_assign2task_set from mtm_stage_task4_task_set0 where task_set2sta
ge_task in (select objid from table_task_set where name = 'SPS ADVANTAGE CAF'))
and active = 1 and x_auto_create = 1)
******* end clarifyObtainSubcaseTasks *******
************* clarifyLogResults *************
Date Ended:
Tue Jul 15 12:28:12 CDT 2014
****************** End Processing Action *******************
Note:
logging results to the database
Note:
action successfully processed
Note:
related
Note:
log server id, action duration, and creation
time
******************* End Logging Results ********************
Case Objid:
10251956
Case ID:
95110892
Duration(s):
<ProcessDuration>0.469</ProcessDuration>
Date Ended:
07/15/14 12:28:12 PM
**************done processing this message****************