KEVIN MCMULLEN

Frisco, Texas 75033

972-467-3943

Kmac4576@gmail.com
linkedin.com/in/kevinmac45

DISTRICT MANAGER
Strategic, accomplished management professional with extensive experience in all facets of business.
Proven ability to develop strong teams by providing clear expectations, collaborating with team
members, listening to learn and providing necessary training/development. Profit-oriented leader
with a proven track record of coaching and motivating large and small teams to achieve the highest
level of performance. Developed teams capable of being customer centric to grow the business.

Profit and Growth

Strategic Planning
P&L Management
Budget Planning

Cost Reduction
Product Procurement
Networking
Merchandising

PROFESSIONAL EXPERIENCE
BEST BUY, Dallas, TX
Area Multi Channel Sales Support Manager
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2012 Present

Directed 32 stores through multi-channel sales, inventory integrity, store look and
feel, and front end operations. Market was 2nd in company in 2013.
Consistently led company in performance over the past three years including finishing
second in KPIs.
Delivered $78M in revenue at 112% to budget in multi-channel sales. Performance
improvement increased with focus on lowering abandon rate, successfully lowered
abandonment rate to a company leading decrease of 67%.
Provided guidance for District Managers and multiple leaders through change
management.
Established strong networking partnerships with corporate partners, leading to
numerous opportunities to pilot new rollouts.
Developed and supported team members who were chosen as corporate partners on
business group strategy teams.
Reduced turnover by 26%, by improving recognition programs and creating a team of
peer captains throughout the market.
Supported company strategies around training, by leading supervisor university and
validating e-learning expectations.
Delivered a company leading 4% increase in NPS, customer satisfaction component.

District Manager-Field Support

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2004 Present

2007 - 2012

Managed 14 stores through operational, multi-channel sales, shrink awareness,

merchandising, and P & L processes.
Lowered district shrink from .50 to .34 by building culture and awareness around
shrink plans.
Oversaw two stores that went through complete remodels prior to holiday season,
maintaining productivity and building on sales.

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Developed strong relationships with projects teams and third party labor teams. This
led to piloting company roll outs and being identified as an ideal district.
Improved district overall performance, moving from a bottom performing territory to a
top three in territory and top 10 in the company.
Mentored and led bi-weekly development program with Assistant Managers leading to
four promotions to General Managers.
2004 2007

General Manager
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Led multiple stores and built strong cultures in customer experience, employee
experience and profitable growth.
Built most recent store from original $16M budget to $25M in sales.
Established strong community relationships resulting in the district leading service
performance.
Won multiple drive-time achiever events and my store won holiday achievers event.
Achieved top 7% performance in the company and top store in the district.

SUPER TARGET, Dallas, TX

Store Team Leader/Field Support
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1997 2004

Developed district wide mentoring program to facilitate growth and development of

new managers.
Opened two successful Super Targets in Olathe, KS and Plano, TX. Recruited and hired
over 200 employees.
Helped write training outline for Super Target grocery positions.
Led under performing Target store to profitability in less than six months (under
achieving past three years).
Led teams of up to 250 employees and $60M in annual sales.

Previous Employment: Bakers Supermarkets

EDUCATION
Metro Tech Community College
University of Nebraska at Omaha

PROFESSIONAL DEVELOPMENT
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Solve It
Train the Trainer
Legal Aspects of Employment
Change Management (Harvard)
Diversity at Work

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Leadership Development
Humor in the Workplace
Managerial Development
Managing Upward (Harvard Mentor)
Embracing Change and Leadership