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This
is
quite
an
intriguing
film
which
exemplifies
many
tenets
of
persuasion
and
the
evolution
of
group
dynamics.
The
story
is
set
in
a
jury
room
where
twelve
jurors
are
expected
to
reach
a
guilty/not
guilty
verdict
by
consensus.
Eleven
of
them
believe
it
to
be
an
open
and
shut
case
and
pronounce
the
verdict
as
guilty.
As
the
movie
progresses,
we
see
the
architect
modifying
each
persons
viewpoint
and
ultimately
the
group
arrives
at
a
consensus
decision
of
not
guilty.
Initially,
the
group
opinion
can
be
attributed
in
some
part
to
social
loafing.
At
the
start
of
the
movie,
eleven
people
were
of
the
opinion
that
the
under-trial
was
guilty.
They
also
seemed
to
derive
conviction
from
the
fact
that
the
others
were
thinking
the
same
way.
In
reality,
none
of
the
jurors
(barring
the
architect)
has
analyses
the
trial
in
detail.
The
architect
starts
off
not
by
confronting
the
others
on
their
guilty
decision,
but
merely
asking
for
a
discussion.
As
the
movie
proceeds,
he
brings
his
arguments
into
the
discussion,
seeks
ideas
from
others
(the
consultative
approach)
and
goes
on
to
convert
them.
Essentially,
he
positions
himself
in
a
non
aggressive,
non
threatening
stance
which
makes
his
arguments
more
acceptable
to
others
without
hurting
their
egos.
This
is
an
important
learning
in
terms
for
argument
positioning.
Throughout
the
movie,
we
see
the
effect
of
emotion
on
the
decision
taken
by
people.
This
is
very
true
of
real
life
situations.
These
emotions
may
or
may
not
have
a
direct
bearing
on
the
arguments
being
presented,
but
can
drastically
alter
the
way
people
stand
on
those
issues.
At
the
outset
of
the
movie,
the
architect
is
supported
by
an
elderly
gentleman
for
the
sole
reason
that
this
elderly
man
respected
the
courage
of
the
architect
to
stand
up
to
eleven
people.
Logically,
it
has
no
bearing
on
the
case,
but
helps
shape
the
decision
of
the
elderly
person.
Towards
the
mid
of
the
movie,
Pankaj
Kapoors
rude
behaviour
towards
this
elderly
juror
prompts
another
member
to
take
up
cudgels
against
Pankaj
Kapoor,
and
makes
his
sympathetic
towards
the
architects
arguments.
Pankaj
Kapoors
character
brings
to
fore
the
importance
of
avoiding
stereotyping.
Pankaj
Kapoors
character
had
a
pre
conceived
perception
about
the
under
trial
which
in
itself
was
based
on
the
halo
effect.
Pankaj
believed
that
since
his
son
had
slapped
him,
his
son
could
also
have
killed
him;
similarly,
the
under
trial
could
have
also
killed
his
father.
With
regards
to
stereotyping,
as
a
group
we
learnt
the
importance
understanding
the
underlying
factors
for
the
stereotyped
perceptions
of
others.
This
will
help
us
understand
their
prejudices
and
consequently,
figure
out
ways
to
get
rid
of
them.
As
an
example,
the
architect
is
able
to
extract
Pankaj
Kapoors
history
to
identify
the
cause
of
the
prejudice
and
breaks
the
stereotype
by
mentioning
He
is
not
your
son.
The
movie
demonstrates
how
the
adult
ego
state
is
the
most
useful
ego
state
foe
persuasion
and
negotiations.
Not
only
is
the
adult
ego
state
the
most
logical,
it
is
also
the
state
which
can
allow
us
to
choose
another
ego
state
to
shift
to.
The
architect
uses
the
adult
ego
state
while
persuading
others
throughout
the
movie,
but
towards
the
end
of
the
movie,
he
chooses
to
shift
from
the
adult
ego
state
to
nurturing
parent
ego
state
to
console
a
shattered
Pankaj
Kapoor.
Overall,
it
was
an
extremely
useful
movie
with
valuable
lessons
on
people,
perceptions,
negotiation,
persuasion
and
group
dynamics.