PUBLIC TRAINING CALENDAR 2015

Mobile: +60132810669 / Email: admin@pilahtraining.com

January 2015
27 & 28 Manage Your Meeting & Writing Minutes Effectively
27, 28 & 29 Management & Leadership Skills Training for New Managers / Supervisors
29 & 30 Dealing with Difficult People (colleagues/staff/customers)

February 2015
9 10 Business Report Writing Training
10, 11 & 12 Effective Project Management for Beginners Workshop
11 12 Organising Time & Priorities Training

March 2015
16, 17 & 18 Industrial Relations Training
17 18 Delivering Exceptional Customer Service: Win & Keep Customers
17, 18 & 19 Sales, Negotiations & Influencing People Skills Development Workshop

April 2015
27, 28, 29 & 30 Management Training Coaching, Counselling, Delegating, People Development
27, 28, 29 & 30 Employment Act 1955 & Termination of Employment
27 28 Building High Performance Team
29 30 Performance Management & Implement Key Performance Indicator (KPI)

May 2015
25 26 Strategic Problem Solving & Better Decision Making
25 26 Management Skills for Secretaries, Admin, Assistants & Support Staff
27 28 Behavioral Based Interview
27 28 Handling case at the Industrial Court

PUBLIC TRAINING CALENDAR 2015

Mobile: +60132810669 / Email: admin@pilahtraining.com

June 2015

Short Course Training Program - Total Quality Management (TQM)

1 2 [TQM] Principles of Total Quality Management
3 4 [TQM] Quality Management System & Documentation
8 9 [TQM] Quality Tools & Methods
10 11 [TQM] Quality Planning & Implementation
15 16 [TQM] TQM Audit

29 30 Creative Ways to Motivate & Rewards Employees

29 30 Change Management Training

July 2015
27 28 Stress Management for Managers & Supervisors
27 28 Manage Your Meeting & Writing Minutes Effectively
29 30 Communication with Confidence
29 30 Dealing with Difficult People (colleagues/staff/customers)

August 2015
25, 26 & 27 Management & Leadership Skills Training for New Managers / Supervisors
24 25 Secret of Successful Time Management
24 25 Business Report Writing Training
26 27 Organising Time & Priorities Training
26 27 Effective Control of Documents

PUBLIC TRAINING CALENDAR 2015

Mobile: +60132810669 / Email: admin@pilahtraining.com

September 2015
7 8 Delivering Exceptional Customer Service: Win & Keep Customers
9 10 Building High Performance Team

October 2015
20 21 Performance Management & Implement Key Performance Indicator (KPI)
26, 27, 29 & 29 Management Training Coaching, Counselling, Delegating, People Development
26 27 Employment Act 1955
28 29 Termination of Employment

November 2015
23, 24 & 25 Industrial Relations
26 27 - Handling case at the Industrial Court

December 2015

Short Course Training Program - Total Quality Management (TQM)

7 8 [TQM] Principles of Total Quality Management
9 10 [TQM] Quality Management System & Documentation
14 15 [TQM] Quality Tools & Methods
16 17 [TQM] Quality Planning & Implementation
21 22 [TQM] TQM Audit

28 29 Behavioral Based Interview

30 31 Management & Leadership Skills Training for New Managers / Supervisors