TwidoSuite V2.

33: Service patch

1 for Twido Suite V2.31.4
Release note

This documentation is not intended as a substitute for, and is not to be used for determining suitability or reliability of these
products for specific user applications. It is the duty of any such user or integrator to perform the appropriate and
complete risk analysis, evaluation and testing of the products with respect to the relevant specific application or use
thereof. Neither Schneider Electric nor any of its affiliates or subsidiaries shall be responsible or liable for misuse of the
information contained herein. All pertinent state, regional, and local safety regulations must be observed when installing
and using this product.
When devices are used for applications with technical safety requirements, the relevant instructions must be followed.
Failure
to use Schneider Electric software or approved software with our hardware products may result in injury, harm, or
improper operating results. Failure to observe this information can result in injury or equipment damage. If you have any
suggestions for improvements or amendments or have found errors in this publication, please notify us. No part of this
document may be reproduced in any form or by any means, electronic or mechanical, including photocopying, without
express written permission of Schneider Electric.
2014 Schneider-Electric. All rights reserved.

Carros, June 2014

1 GENERAL
We'd like to inform you about the availability of a service patch for Twido Suite version V2.31.4:
TwidoSuite v2.33. This version is not a complete new version, but rather an update version that
corrects many quality issues found in version V2.31.4. In fact, there is no modification brought to
the on-line help or to the associated documentation of version V2.31.4.
Please note this is the last update of Twido Suite. From this point on, there will no evolution nor
modification to TwidoSuite. On the other hand, we will continue to correct quality issues that
impact the good functionning of the software.

Please read the complete document before you run the product.

1.1 Information about the corrected issues

The corrected PCRs are :

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The corrected IPRs are :

TWIDO00000542

TWIDO00000537
TWIDO00000529
TWIDO00000528

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TWIDO00000517

TWIDO00000516
TWIDO00000511

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TWIDO00000509
TWIDO00000503
TWIDO00000502
TWIDO00000501
TWIDO00000497
TWIDO00000494

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TWIDO00000491
TWIDO00000485

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TWIDO00000484
TWIDO00000482
TWIDO00000479

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TwidoSuite:It should be insert some information in release notes about

chinese symbol should not be used to define variable. |
Software can't be disconnect or transfer after editting a program online |
TwidoSuite can accept a invalid subroutine number in periodic event |
Backup data screen can't display completely with TwidoSuite Chinese
language |
TwidoSuite:It report folder error when tester creat new project in Windows
7 64bits with English language version. |
%SW49 can't indicate the right day information |
Pop-up screen not tranlated to chinese in TwidoSuite V2.32 chinese
language |
Twido Suite V2.32 can't open archive file on Win7 operation system |
Twido Suite can't accept its default CAN open device name |
Readme file not update in V2.32 still display old version information |
TwidoSuite V2.32 can't register after installation |
Add a notice for installing Telnet manually in Win7 |
TwidoSuite:The "Memory Usage" icon and diagram are still exist after
close and reopen the project in Twidosuite v2.32 |
TwidoSuite:The information in Firmware update tool is not correct. |
TwidoSuite:TS report error after install TS in chinese folder in
Win7&WinXP. |
TwidoSuite:The video can't play in Win7 system. |
TwidoSuite:Release notes have not been updated in TS V2.32 |
TwidoSuite:Some information have not been translated completely in TS
V2.32 |

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1.2 COMPATIBILITY
The supported platforms are the following:
* Microsoft Windows 2000
* Microsoft Windows XP (Service Pack 3)
* Microsoft Windows 7 32bits / 64bits (Service Pack 1)
* Microsoft Windows 8 32bits / 64bits

1.3 Corrections related to Firmware V5.41

Along with TwidoSuite V2.33 is introduced a new version of Firmware V5.41 to
handle issues that required a software plus a firmware modification. Note that these
modifications will only be seen once you use both the service patch ( TwidoSuite
V2.33 ) in combination with Firmware version V5.41.
The corrected issues are:
PEP0043190R
PEP0141775R
PEP0128964R
PEP0057612R
PEP199274R
IPR414

The Ethernet control chip 1NTC009703 is obsolete

Application freeze when set %S0 to 1 more than one cycle
Add diagnosis for a Kampi bus error
Analogue input request to detect a wiring disconnection
CANopen The parameter supervision is useless
Ethernet status and Channel 4 state showed in TwidoSuite are
incorrect but DUT is waiting for the served IP.

1.4 INSTALLATION
Because of the way it is presented, this firmware update can be downloaded with or
without the presence of TwidoSuite V2.31.4 loaded in your computer. Once the
update is done, you will have the equivalent of version 2.31.4 plus all the
modifications under a version named V2.33.

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Moreover please note some remaining issues and workarounds:

Known Issues
We archived the issues listed here because it's risky to fix them that it needs the modifications of
the structure.
This chapter is as a reference for L3 support.
Case: The application could not work properly if a customer uses Chinese or other
specific symbols when setting the installation folder of TwidoSuite.
* Please do NOT use Chinese symbols in comments of "Describe" page or setup the installation
folder name.
Please always use Latin characters and numbers to setup the installation folder of
TwidoSuite.
Please always use Latin characters and numbers to avoid messy code in comments of
"Describe" page.
Case: Telnet will not be installed automatically on Windows 7 and 8.
* Telnet should be installed manually in Windows 7 and 8.
Case: If a customer could not play the video of the welcome window.
Solutions:
* Please install the Adobe Flash Player in the installation folder.
Case: If the size of the program is too large, it will not be monitored properly by
TwidoSuite.
* The application and the PLC firmware could not work properly if the user uses more than 87% of
the flash space.
You could reduce the size of your application to avoid this issue.
Case: If a customer gets a Registration error when the software displays "Expired" that
occurs in rare cases when he sets the clock into the past or first into the future an then
into the past.
Solutions:
* Forward the PC clock to the date that was farthest set into the future on this PC. As this date it
often not known then set the clock e.g. 1 year into the future, means 2015.
Afterwards you can register the software but only with the registration methods "by web on
another PC", "by email" or "by phone". The registration method "by web" is not working with a PC
date into the future as there happens then an issue with the cookies!
After successful registration you can set the PC clock to the real date.

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