ZTEDH ZXSDR BS8800 GU360 Indoor GSM&UMTS Dual Mode Macro Node B Quick Troubleshooting Guide Version 4.00.21LEGAL INFORMATION (Copyright © 2010 ZTE CORPORATION. ‘The contents of this document are protected by copyright laws and intemational treaties. Any reproduction or dtribution of this document or any partion ofthis document, in any frm by any means, thou the prior written consent of ZTE CORPO- RATION s prohibited, Addtionally, the contents of this document are protected by contractual confidential obligations. ‘All company, brand and product names are trade or service matks, or registered trade or service marks, of ZTE CORPOR ATION or of their respective owners, This document is provided "a i", and all express, implied, or statutory warranties, representations or condtions are ds- claimed, inducing without limitation any implied warranty of merchartabty,fness for pattcular purpose, title er norin- Fringement, ZTE CORPORATION anditslcensers shall nat be lable For damages resulting from the use oF or reliance on the information contained herein. ZZTE CORPCRATION or its licensors may have current or pencing intellectual property ights or applications covering the subject, tmalter ofthis document. Except as expressly provided in any wien license between ZTE CORPORATION ands licensee, the user of ths documert shallnct acquire any license to the subject matter herein {ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice Users may ist ZTE technical sunpert website hitp:/Jensuppatzte.com cn to inquire related information. ‘The imate right to interpret this product resides in ZTE CORPORATION. Revision History Revision No. _| Revision Date | Revision Reason R10 20100330 First edition Rid 20100930 Updated Serial Number: $J-20100324105902-006Contents Preface Introduction to ZXSDR BS8800 GU360 Fan Unit Alarm. FCE Board Reports Application Monitoring Alarm (198084117) ssssscseesssseseeenne esses 3 Fan Alarm for 858800 Macro-BTS Cabinet (198084075)... 4 B8200 Alarm .. CC Alarm secs esesussasnnesnsssnsssseenssvsnsesseescsnvanseee 7 €1/T1 Link Alarms cestteseneanneee SCTP Disconnection Alarm (198084030) .eeenee32 Loss of clock reference source alarm (198084004) .........17 SNTP Time Synchronization Fault (198084109) ....css0000021 FS Alarm cesses eesetsveneee 23 Ir loss of optical (electrical) signal (198084013) 23 UBPG Alarm..... cecetnsennee 24 Baseband Data Link Error Alarm (198084328) 0.0.24 PM Alarm sess. eesesessnseeees 25: External power undervoltage (198084284) ocn0.28 SA Alarm ssscscee eres 2S High Ambient Temperature Alarm (198084068) ...-...28 High Equipment Temperature Alarm (198084070).......26 Board AlarMS...sssseeseseeee 27 Board Communication Link is Interrupted (196084123) (BBU) essssssesctssssssssetstssesnsnecnsssnnsesnnnssnssseeens27 RU Alarm. 29 Standing Wave Ratio (SWR) Alarm ...csesessesseseessesseeene 29 Board Communication Link is Interrupted (198084123) sscssssseseesesssseee eres 8O Downlink: digital IF predistortion alarm (198084056) ......33 60ms Clock Signal Alarm Description of Jumpers on SA Board. Confidential and Proprietary Information of ZTE CORPORATION I=XSDR 858800 GU360 Quick Troubleshosting Guide CC Indicator Description . RUO2 Indicator Description RU60/R8860 Indicator Description Figures... Tables . Glossary ... r Confidential and Proprietary Information of ZTE CORPORATIONPreface About this Manual Audience Overview ‘Troubleshooting Principles This manual introduces the common troubleshooting methods for 88800 GU360 BTS. This can direct the field maintenance staff to quickly find the fault reason and solve it as soon as possible Where, the troubleshooting methods for the RU module is also applicable to outdoor R8860 unit. = System Engineer = Commissioning Engineer = Maintenance Engineer This manual has the following chapters. Chapter Name Overview Introduces the architecture and composition of ZXSDR BSB800 Gu360. Chapter 1 Introduction to ZXSDR BS8800 GU360 Introduces the methods to find Chapter 2 Fan Unit Alarm the reason of fan unit alarms. Chapter 3 88200 Alarm Introduces the methods to find the reason of 8200 faults, Chapter 4 RU Alarm Introduces the methods to find the reason of RU faults. Appendix A Description of Jumpers on SA Board Introduces the description of jumpers on SA board Appendix B CC Indicator Description Describes the CC indicators Appendix C RUOZ Indicator Description Describes the RUO2 indicators. Appendix D RU6O Indicator Description Describes the RUSO indicators. 1. The main reasons that cause the field alarm and fault Most hardware return and alarms are related to the following reasons: i. Poor fiber connection (including optical/electrical module or fiber damaged). ii, Poor antenna feeder connection (including not tightened and poor waterproof). ili, Poor heat radiation (including fan damaged and air condi- tioner failed for a long time). iv. E1 (main reason is transmission failure, also including bad engineering quality and poor contact at BNC connector) Confidential and Proprietary Information of ZTE CORPORATION IZXSDR 858900 GUIGO Quick Toubleshocting Guide TIE 2. General troubleshooting steps For other faults, it is recommended that you can use the fol- lowing troubleshooting steps: i. Check optical/electrical connection, fasten the loosen fiber/cable, and replace the damaged fiber and opti- cal/electrical modules. ii, Check if the air conditioner is running properly in the equip- ment room, the fan can work properly, and dummy module is inserted in the unconfigured slot. ili. If the fault remains after the steps above are performed, you can do the troubleshooting according to the details se tion. iv. If the fault remains, contact the hotline number. Customer Support Center Hotline: (+86-0755) 26770800, (#86)8008301118 HI Confidential and Proprietary Information of STE CORPORATIONChapter 1 Introduction to ZXSDR BS8800 GU360 ZXSDR BS8800 GU360 is an indoor macro BTS product with new platform. It uses the UTCA platform technology, SDR technology, and separated BBU & RRU architecture. ZXSDR BS8800 GU360 comprises of BBU(B8200), RRU, BS8800 cabinet (induding fan unit'and PDU). Where, RRU contains RU60/RSU60 and RUO2. RU6O/RSU60 module supports GSM/EDGE/enhanced EDGE and WCDMA/HSPA/HSPA+ protocols. RUO2 supports GSM/EDGE protocol, 858800 GU360 indoor macro BTS system composition is shown in Figure 1. A BS8800 cabinet can support up to two B8200s and six AU Trodules FIGURE 1 ZXSDR BS8800 GU360 STRUCTURE Cabling troughs Fan frame BU RRU POU Cooling frame ‘Confidential and Proprietary Information of STE CORPORATION 1=XSDR 858800 GU360 Quick Troubleshosting Guide TIE This page is intentionally blank, 2 Confidential and Proprietary Information of STE CORPORATIONChapter 2 Fan Unit Alarm Probable Cause ‘The heat radiation is mainly implemented by fan unit, The fan unit and fan control board form the fan subrack, as shown in Figure 2. FIGURE 2 FAN SUBRACK Fan unit alarm prompts the fan fault. Table of Contents FCE Board Reports Application Monitoring Alarm (198084117) sescscssososeesevsssstenmssnyeseetenssvnnsenennstinensaeeeee Fan Alarm for BS8800 Macro-BTS Cabinet (198084075)... 4 FCE Board Reports Application Monitoring Alarm (1980841 17) = The communication fails between the board and active master board. = The board parameter configuration is wrong. ‘Confidential and Proprietary Information of STE CORPORATION 3ZXSDR 858900 GUIGO Quick Toubleshocting Guide TIE Handling 1. check if the "Board communication link is interrupted Suggestion (198084123)" alarm occurs on the board. In the fault management interface, check if the "Board com- munication link is interrupted (198084123)" alarm occurs on the board. If any, solve the fault according to the relevant troubleshooting suggestions. check if the power of fan subrack is switched on or the power cable is properly connected 3. check if the monitoring cable between FCE and RSU is properly inserted or the cable is damaged 4. check if the board slot configured currently is compliant with the actual slot. If not, insert it into the proper slot. 5. check if the failed board is properly inserted and alarm disap~ pears. 6. check if the alarm disappears 2 minutes after resetting the failed board. Fan Alarm for BS8800 Macro-BTS Cabinet (198084075) Probable Cause The fan alarm is reported if the fan speed is too slow or the fan stops Handling 1. check if the cable to connect the fan is OK in the fan subrack, Suggestion such as disconnection, poor contact, or cable broken. The fan wiring is shown in Figure 3 FIGURE 3 FAN WIRING Confidential and Proprietary Information of ZTE CORPORATIONTIER Chapter 2 Fan Unit Alacrn 2. check if the fan leaf is blocked or locked, leading to the slow speed or damage. 3. check if the control board is OK for the fan, change the fan plug or socket. If the fault is solved, the fault is caused by the socket and relevant devices on FCE board, and you shall replace the control board for the fan. ‘Confidential and Proprietary Information of ZTE CORPORATION 5=XSDR 858800 GU360 Quick Troubleshosting Guide TIE This page is intentionally blank, 5 Confidential and Proprietary Information of 2TE CORPORATIONChapter 3 B8200 Alarm Alarm Items Probable Cause Handling Suggestion Table of Contents CC Alar scvsssssvsssssorsosseeeeeseseeseeseessesinnisuitiiievavsvsvsevsevssssen 7 FS Alarm .o.scsssssssssssssssessesseseeseessesseisseisumiiniiinnieveseneene 3 UBPG Alarm c.scccsscssssossessersessesseessssseimemeiisiesversovionsenannenet 4 PM Alarm .....ssssssssessersessersererserssessnimnenninnierenee 2S SA Alarm .ccscssssssssssssosserserseiererserniienenniinisesea 2S Board Alarm ...csccscsssssessesseseesceseesssessnisessiieievivisvisenenennen QT, CC Alarm E1/T1 Link Alarms = E1/T1 remote receiving fault (198084024); = E1/T1 link loss of frame alarm (198084020); = PPP link disconnection alarm (198084034); = PPP link set unavailable alarm (198084035); = E1/T1 LOS (Loss Of Signal) alarm (198084019); = E1/T1 loss of call delineation alarm (198084021) = £1/T1 transmission link fails. (the probability for this case is high) = The clock source is not synchronized at two sides and the clock reference forms a loop. (the probability for this case is high) = PPP related configuration error at BTS or BSC side. (the prob- ability for this case is high) = The PPP software module is exceptional at remote or local side. (the probability for this case is low) = Remote or local equipment fails. (the probability for this case is very low) 1. check if there is slip code alarm at BSC side, that is, trunk slip (298000576) occurred in notification query. Check if the clock source setting is correct at SDR site (as shown in Figure 4), and check if the dock connection at BSC side is correct (the clock is lock at BSC side if the TRACE indicator is always ON on BSC CLKG/ICM board.) ‘Confidential and Proprietary Information of STE CORPORATION 7ZXSDR 859800 GU360 Quick Troubleshooting Guide TIE FIGURE 4 CHECK IF THE SETTING OF CLOCK REFERENCE SOURCE AT SITE 15 CORRECT Tynaueree. ee —— | a ee 2. Keep the consistent frame format at two ends of the line, It is the default multi-frame format at the SDR site, so the format of BSC frame shall be multi-frame. If the wiring at two ends is correct and the frame format is matched, the indicator flashes every a second at the proper interface on DTB board at BSC side. If the wiring is incorrect or frame format is unmached, the indicator is ON for a long time. The PCM configuration information is shown in Figure 5 on DTB board at BSC side. The PCM type shall be EUIP and the frame format shall be multi-frame format. FIGURE 5 PCM TYPE AND FRAME FORMAT ON DB BOARD AT BSC SIDE 8 Confidential and Proprietary Information of 2TE CORPORATIONTIER Chapter 3 88200 Alarm Meanwhile, the timeslot configuration shall be consistent, as shown in Figure 6 and Figure 7. FIGURE 6 HDLC TIMESLOT CONFIGURATION AT SITE fon Unk 08 Creve coat FIGURE 7 IPOVERE1 TIMESLOT CONFIGURAITON AT BSC SIDE se —_— peer rant crea PPP encapsulation type at BSC and SDR shall be consistent, such as PPP or ML-PPP. It is configured in p2p protocol for SDR side, as shown in Figure 8. ‘Confidential and Proprietary Information of ZTE CORPORATION 9ZXSDR 859800 GU360 Quick Troubleshooting Guide TIE FIGURE 8 PPP ENCAPSULATION TYPE CONFIGURED IN P2P ITEMS AT PPP encapsulation type and SDR IP address configured by PPP at BSC side, as shown in Figure 9. It is ML-PPP encapsulation type if MP sign is valid and BPP éncapsulation type If invalid, corresponding to the SDR side. Peer IP address is the IP ad- dress of the SDR site, FIGURE 9 PPP ENCAPSULATION TYPE AND SITE IP ADDRESS CONFIGURED BY PPP AT BSC SIDE 3. Loopback diagnosis, as shown in Figure 10. 10. Confidential and Proprietary Information of ZTE CORPORATIONTIE chapter 3 88200 Alarm FIGURE 10 LOOPBACK DIAGNOSIS i. DDF at BSC side does the BSC self-oop for failed E1 link (such as 2 in Figure 10), along with BBU self-loop (such as 3 in Figure 10). Ifthe fault at BSC side disappears but there is-afarmi at 8BU, itindicates the fault soures is not at BSC and transmission cable a & h, but at certain loop from BSC DDF to BBU (including the intermediate transmission equipment, transmission cable b, ¢, d, e, f, g, and remote equipment), and go to step b; if the BSC alarm still occurs, go to step c. ii. Do software loopback for BSC on intermediate transmission equipment (such as 4 in Figure 10), if BSC side has not alarm and 8BU side has alarm, it indicates it is not caused by transmission cable b & g fault. At this time, the user shall focus on the problems from intermediate transmission equipment to BBU equipment, and the ZTE staff can still do BSC & BBU selfloop (such as 5 in Figure 10) for failed £1 link on DDF to do further troubleshooting. If the alarm occurs at BSC, it indicates transmission cable b & g fails, the user shall focus on the inspection of this cable segment. Ifit is impossible to repair, the user can consider to replace the cable. ili, Do selfoop on RDTB backplane by using E1 self-loop cable (such as 1 in Figure 10), if the alarm disappears, itindicates itis caused by transmission cable a & h fault, the user shall focus on inspection of this cable segment. If it cannot be repaired, the user can replace it. If the alarm still occurs, it indicates it is caused by BSC fault, the user shall check the connection of board, backplane, and shelf backplane 4. Check the £1/T1 link at 8BU side, to keep the connection Proper, connector in good state, pins intact, and cable perfect. i, check if the SA board is inserted properly, ii, check if £1 connector is loosened. If yes, insert it again ili, check if the connector pins are intact, without any bent pin or broken pin. If any, replace the connector. iv. check if the £1/T1 transmission wiring is compliant with the project specification, without any external force. If any, replace the wiring, 5. Check the mode and impedance jumpers on the SA board (cor- responding to three mades and three jumper methods, such a5 £1 75 ohms, E1 120 ohms, and T1). For the negative end of twisted pair, it can not connect the protective ground. The jumper for impedance is XS. For descriptions about the jumpers on the SA board, refer to "SA jumper description" ‘Confidential and Proprietary Information of ZTE CORPORATION 11.ZXSDR 858900 GUIGO Quick Toubleshocting Guide TIE Probable Cause Handling Suggestion SCTP Disconnection Alarm (198084030) Local transmission configuration is wrong = The lower layer cannot communicate with peer side. = The configured port number conflicts. 1. In alarm management interface, check if relevant alarm oc~ curs. If any, handle it according to proper suggestions. Relevant alarms » E1/T1 LOS (Loss Of Signal) alarm (198084019) » E1/T1 link loss of frame (LOF) alarm (198084020) » E1/T1 loss of cell delineation alarm (198084021) » E1/T1 remote receiving fault (198084024) » PPP link disconnection alarm (198084034) > PPP link set unavailable alarm (198084035) » Ethernet loss of electrical (optical) signal alarm (198084271) Re-configure SCTP. In the SCTP configuration interface, delete this faulty SCTP and add SCTP, Where, the peer IP is BSC RPU IP and peer port number shall be consistent with that at peer side. Check if the alarm disappears after the configuration. For details, refer to Figure 11 and Figure 12, Where, remote port number is the Fradule number #14699 at site and remote IP address shall be that of peer RPU. 2B ‘Confidential and Proprietary Information of ZTE CORPORATIONTIE chapter 3 88200 Alarm FIGURE 11 REMOTE PORT NUMBER AND REMOTE IP ADDRESS FOR SCTP AT SITE torte tae —— torre —— rd eesuaortonens ees dy evan ee FIGURE 12 MODULE NUMBER AT BSC SIDE wan — | ooo msnerntes (ge) rn ranma —_ TS 4. For E1/T1 access mode, check if "PPP link disconnection alarm (198084034)" and "PPP link set unavailable alarm (198084035)" occur. If yes, first keep the consistent frame format at two ends of the cable. It is the default multi-frame ‘Confidential and Proprietary Information of ZTE CORPORATION 13=XSDR 858800 GU360 Quick Troubleshosting Guide TIE format at site, so BSC frame format shall be multi-frame format. If the wiring at two ends is correct and the frame format is matched, the indicator flashes every a second at the proper interface on DTB board at BSC side. If the wiring is incorrect or frame format is unmached, the indicator is ON for a long time. The PCM configuration information is shown in Figure 13 on DTB board at BSC side, The PCM type shall be EUIP and the frame format shall be multi-frame format. FIGURE 13 PCM TYPE AND FRAME FORMAT ON DTB BOARD AT BSC SIDE = a Meanwhile, the timeslot configuration shall be consistent, as shown in Figure 14 and Figure 15. 14 Confidential and Proprietary Information of ZTE CORPORATIONTIER Chapter 3 88200 Alarm FIGURE 14 HDLC TIMESLOT CONFIGURATION AT SITE Creve crm FIGURE 15 IPOVERE TIMESLOT CONFIGURAITON AT BSC SIDE =e aT] eaten ron PPP encapsulation type at BSC and SDR shall be consistent, such as PPP or ML-PPP. It is configured in p2p protocol for SDR side, as shown in Figure 16 ‘Confidential and Proprietary Information of ZTE CORPORATION 15=XSDR 858800 GU360 Quick Troubleshosting Guide TIE FIGURE 16 PPP ENCAPSULATION TYPE CONFIGURED IN P2P ITEMS PPP encapsulation type and SDR IP address configured by PPP at BSC side, as shown in Figure 17. It is ML-PPP encapsulation type if MP sign is valid and BPP encapsulation type If invalid, corresponding to the SDR side. Peer IP address is the IP ad- dress of the SDR site, FIGURE 17 PPP ENCAPSULATION TYPE AND SDR IP ADDRESS CONFIGURED BY PPP AT BSC SIDE 5. For FE access mode, check if relevant configuration is correct. The IP address shall be located in the same network segment as the gateway address. Depending on network connection, consider if you shall add static route. View the IP configuration and check if there is conflict of IP address, as shown in Figure 18. 16 Confidential and Proprietary Information of ZTE CORPORATIONTIER chapter 3 88200 Alarm FIGURE 18 IP ADDRESS AND GATEWAY ADDRESS FOR IP PROPERTY ITEM Ar SITE 6. Press the RST key to reset the CC board. Loss of clock reference source alarm (198084004) Probable Cause The configured clock reference source does not exist. = External reference dock fails = The cable fails 1. In alarm management interface, view the alarm details, In the Suggestion alarm details, it gives out the specific information about loss of dock reference source. 2. Check if the reference source that is not provided by the sys- tem is configured im properly (for instance, GPS dock reference source is configured but there is no the GPS clock reference source in the system). If any, in the clock priority configura- tion in configuration management interface, modify the clock reference source configuration and enable it consistent with that in actual system 3. Reference source is line clock: If active/standby master board is configured in the system and there is no the same alarm on remote board, reset the board. If there is the same alarm on remote board, check if phyical link fails at €1 interface. Check if all connectors are tightened, all connections are ok, and you can replace the cables. 4. Reference source is GPS clock Currently, CCO board supports GPS and CC2 board does not support GPS. Check if CC board supports GPS. There is the CC2 mark at the left lower corner of CC2 board, as shown in Figure 19 ‘Confidential and Proprietary Information of ZTE CORPORATION 17=XSDR 858800 GU360 Quick Troubleshosting Guide TIEN Ficure 19 CC2 There is no the mark at the left lower corner of CCO board, as shown in Figure 20. Ficure 20 CCO You also can query the board type at site, as shown in Figure 21 and Figure 22 Ficure 21 QUERY CC BOARD TYPE 1 18 Confidential and Proprietary Information of ZTE CORPORATIONTIER Chapter 3 88200 Alarm FIGURE 22 QUERY CC BOARD TvPE 2 If active/standby master board is configured in the system and there is no the same alarm on remote board, reset the faulty CC board. If there is the same alarm on remote board, check power divider and connection cables. Check the connectors for GPS antennas, GPS antenna feeders, and GPS jumpers are tightened. If lightning arrestor is installed, check if the lightning arrestor is damaged and the SMA connector for GPS jumper is properly connected to the REF interface on master board 8S8800 GPS antenna installation is shown in Figure 23 and Figure 24. FIGURE 23 BS8800 GPS ANTENNA INSTALLATION 1 Gis ameana -------, Fixing lip Coaxial cable BBU Lighining ‘Confidential and Proprietary Information of ZTE CORPORATION 19=XSDR 858800 GU360 Quick Troubleshosting Guide TIE FIcURE 24 BSB800 GPS ANTENNA INSTALLATION 2 GPS antenna Both connectors Ys" feeder Installation of 8S8800 lightning arrestor is shown in Figure 25. FIGURE 25 INSTALLATION OF BS8800 ARRESTOR 1. GPS Feeder Connector (SMA) GPS Jumper Connector (SMA) Figure 26 shows the installation of GPS antenna. 20. Confidential and Proprietary Information of ZTE CORPORATIONTIER Probable Cause Handling Suggestion Chapter 3 88200 Alarm FIGURE 26 GPS ANTENNA INSTALLATION Reference source is BITS-2MHz clocl Currently, only CC2 board supports 8ITS 2MHz and CCO board does not support BITS 2MHz. First check if CC board supports BITS 2MHz. If active/standby master board is configured in the system and there is no the same alarm on remote board, reset the faulty master board. If there is the same alarm on remote board, check if physical link fault exists at 8ITS-2MHz clock connec- tor. For instance, check if SMA connector is properly connected at REF interface on the master board, all connectors are tight- ened, and 81TS-2MHz reference source is OK and outputs the reference source clock onto the board. Reference source is BITS-2Mbit clock: If active/standby master board is configured in the system and there is no the same alarm on remote board, reset the faulty master board. If there is the same alarm on remote board, check if physical link fails at BITS-2Mbps connector. Check if all connectors are tightened, all connections are OK, and you can use the loopback made (directly connect the Rx/Tx end of the link). BITS-2Mbps occupies the channel 8 in E1 channel. For the troubleshooting in this channel, refer to the case that reference source is line clock, SNTP Time Synchronization Fault (198084109) 1 SNTP sever is not enabled. Link fails. Check the link problem. After the link is ok, check if SNTP Server IP address is correct and properly set the SNTP Server address. Keep the proper setting of time zone. The timezone ‘Confidential and Proprietary Information of ZTE CORPORATION 2.‘SDR BS8B00 GUEO Quick Troubleshooting Guide THEN shall be selected depending on local conditions. The period of clock synchronization shall be set based on actual condi- tions. By default, do the time synchronization between SDR and background every 24 hours, as shown in Figure 27. FIGURE 27 SNTP SERVER IP ADDRESS FOR BASE STATION EQUIPMENT RESOURCE MANAGEMENT (—— ee 2. Check if SNTP Service is enabled. The specific steps: input command "> netstat -an" in the console of OMM server, to view if there is UDP 139.1.1.2:123, If yes, it indicates that SNTP Service is enabled, as shown in Figure 28. If it can not be enabled, you can dial the hotline for consultation. FIGURE 28 SNTP SERVICE IP ADDRESS AND PORT NUMBER 139.1.1.2:137 3. After modifying the system time of OMCB server, do the time synchronization after 24 hours. If you want to view the modi- fied time as soon as possible, you can synchronize the modified time to foreground by using mandatory SNTP synchronization. Refer to Figure 29. ‘CORPORATION 22 Confidential and Proprietary Information ofTIER Probable Cause Suggestion Chapter 3 88200 Alarm FIGURE 29 FORCED SNTP SYNCHRONIZATION ICON cand — tenemos = emit Sy] Ir loss of optical (electrical) signal (198084013) The 1/0 fiber interface is reverse, = The optical module is damaged or contact is poor. = The configuration of RU topology structure is incorrect. = RU is not started. 1. In the fault management interface, check if the "Board com- munication link is interrupted (198084123)" alarm occurs on the RU board connected with the faulty board. If any, the RU board may restart repeatedly, this may be caused by loss of relevant RU versions in the specification package. You shall check if there are relevant DTR or TTR version in the speci- fication package. For troubleshooting steps, refer to "Board communication link is interrupted (198084123) (RU)" 2. In the NetNumen configuration interface, check if this RU is configured for topology. If this RU is not configured, configure it. If the topology has configured this RU connected to an op- tical FS port but it is disconnected actually, connect the RU to the proper optical port. If there is cascade configuration, check if the actual connection on this RU board is consistent with the cascade configuration, check if the upper and lower RU boards are properly configured and it is connected to the proper opti- cal FS port. Figure 30 shows the configuration query. ‘Confidential and Proprietary Information of ETE CORPORATION 23=XSDR 858800 GU360 Quick Troubleshosting Guide TIEN FIGURE 30 RU CONFIGURATION 3. check if the RU powers on. Check the fiber at RU side is connected to optical port 1 in- stead of optical port 2. For RU, the optical port 2 can not be connected to BBU. 5. Interchange the Rx and Tx fibers at optical port on FS interface board for BBU. If the fault disappears, it indicates the fiber connection is reverse. If the anti-reverse fiber is used, there is no probability for reverse fiber. You can skip this step. Reset the lower RU. Replace the optical fiber. Replace the optical module. UBPG Alarm Baseband Data Link Error Alarm (198084325) Probable Cause RU is not started. = RU parameter configuration is wrong. = Fiber or cable connection fails. = FS or RU optical/electrical module fails. 9 1. In fault management interface, check if "Ir loss of opti- Suggestion cal/electrical alarm (198084013)" occurs. If yes, refer to the troubleshooting steps in "Ir loss of optical/electrical alarm (198084013)". 2. Reset the RU. 3. Reset the FS board. 24 Confidential and Proprietary Information of ZTE CORPORATIONTIER Probable Cause Handling Suggestion Probable Cause Chapter 3 88200 Alarm PM Alarm External power undervoltage (198084284) The primary power output voltage is too low. 1. check if the power cable is properly connected Select a non-configured input power connector for the RU mod- ule and remove it from the dummy panel. Measure the voltage at two input terminals. Check if it is higher than ~40V or less than -57V, as shown in Figure 31. FIGURE 31 VOLTAGE MEASUREMENT 2. Check if there is relevant alarm on the power equipment sup~ plied by the user. 3. If the input power voltage is OK, reset the power module. SA Alarm High Ambient Temperature Alarm (198084068) = Fan fails ‘Confidential and Proprietary Information of ZTE CORPORATION 25ZXSDR 858900 GUIGO Quick Toubleshocting Guide TIE Handling Suggestion Probable Cause Handling Suggestion ‘The ambient temperature is out of the allowed range if there is no air conditioner in the room = The ambient temperature for the rack is lower than the lower limit configured in the system. 1. If the site is installed in an equipment room, check if the air conditioner system is running properly. As shown in Figure 32, click Configuration Resource Tree > Base Station Equipment Resource Management > Em ronment Monitoring Configuration, check if Upper set to SOC. If not, change Upper limit to 50°C. FIGURE 32 QUERY TEMPERATURE SETTING 3. Plug/unplug the fan control module (FA) High Equipment Temperature Alarm (198084070) The air filter is blocked. = Fan fails. = The ambient temperature is out of the allowed range. 1. In fault management interface, check if "High Ambient Tem- perature Alarm (198084068)" occurs. If any, refer to the troubleshooting steps in "High Ambient Temperature Alarm (198084068)". In_ fault management interface, check if "Fan Alarm (198084075)" or "Temperature Sensor Exception Alarm (198084073)" occurs, If any, plug/unplug the FA. 26 ‘Confidential and Proprietary Information of ZTE CORPORATIONTIER Probable Cause Handling Suggestion Chapter 3 88200 Alarm Board Alarms Board Communication Link is Interrupted (198084123) (BBU) = Fiber connection is defective. = The communication fails between the board and active CC board. = The board parameter configuration is wrong. 1. Check if the 8BU version package contains the version of DTR board and the version number is correct (if the version number is wrong, this alarm will be reported and removed repeatedly). 2. If the faulty board is BBU board, check if the slot number con- figured at background is matched with actual position. If the faulty board is RU board, refer to the troubleshooting steps in "Board Communication Link is Interrupted (198084123) (RU)". 3. Plug/unplug the proper board. ‘Confidential and Proprietary Information of ETE CORPORATION 27=XSDR 858800 GU360 Quick Troubleshosting Guide TIE This page is intentionally blank, 28. Confidential and Proprietary Information of ZTE CORPORATIONChapter 4 RU Alarm Probable Cause Handling Suggestion Table of Contents Standing Wave Ratio (SWR) Alarm ....... e029 Board Communication Link is Interrupted (298084123) . oo 30 Downlink digital IF predistortion alarm (198084056)... 33 60ms Clock Signal Alarm «sss... seocenennen34 Standing Wave Ratio (SWR) Alarm = Remote antenna over SWR alarm (198084093) = Remote antenna SWR alarm (198084094) = Antenna SWR alarm (198084045) (RUO2) = Antenna over SWR alarm (198084046) (RUO2) = The connection of antenna feeder system is faulty. = RU is unmatched. 1. Check minor and major SWR alarm threshold at background and query method is shown in Figure 33. FIGURE 33 QUERY MINOR AND MAJOR SWR ALARM THRESHOLD 2. Check if the connection of antenna feeder cables is tightened on the RU module. If loosened, fasten it and reset this RU module. ‘Confidential and Proprietary Information of ZTE CORPORATION 23=XSDR 858800 GU360 Quick Troubleshosting Guide TIEN Probable Cause Suggestion 3. Use SWR tester, SITEMASTER, to measure the jumper SWR between the feeder connector and antenna feeder. Check if the SWR exceeds the threshold. Based on test results and antenna system path, do the inspection segment by segment, find the fault location, replace the proper antenna feeder, tighten the antenna feeder, and do the waterproof treatment for it. Reset the relevant carrier. 4. Power off and reset the RU. Check if the phone is seized after RU is OK Board Communication Link is Interrupted (198084123) The communication link with active CC board is interrupted and you can not do the normal communication. = Ifthe fault does not disappear for a long time, it may be caused by improper fiber connection or wrong configuration. 1. In the fault management interface, check if the "Ir loss of opti- cal (electrical) signal alarm (198084013)" occurs at the proper optical port on FS board connected with this RU board. If any, refer to the troubleshooting steps in "Ir loss of optical (electri cal) signal alarm (198084013)" If the fault is reported and disappears repeatedly and the alarm interval is very short, it may be cause by version downloading failure. Check if the BBU version package contains the version of DTR board, The contents in red mark indicate the DTR version, as shown in Figure 34. FIGURE 34 DTR VERSION 3 ‘Confidential and Proprietary Information of ZTE CORPORATIONTIER Chapter 4 RU Alarm Check if the topology has configured this RU in the NetNumen configuration interface. If this RU is not configured, configure it. If an optical port that connects to FS for this RU has been configured, connect this RU to a proper optical port. If cascade configuration exists, check if the actual connection on this RU board is consistent with the cascade configuration. Check if the upper and lower RU boards are properly configured and it is connected to the proper optical FS port. ‘As shown in Figure 35, the site rack configuration contains the rack topology telationship- FIGURE 35 RACK TOPOLOGY RELATIONSHIP @ Reck Configuration & & Rack Topology Configuration(Rackt-Racka] © ® Rack Topology ConfigurationRack!->Rack3] & & Rack Topology Configuration(Rackt->Racks] > & Rack Topology Connguratonirackt-Pracké] & 1-Rack & @ 2Rack & Barack © B 4Rack & B SRack & EJ Rackogremote Reck$2GDR REGO2 © B Rack?$Remote Rack$Z, for XS. The lower 2 bits, MODE_ABIS<1,0>, for XS are used to set E1/T1 working mode. The description of jumper XS is shown in Table 1. ‘Confidential and Proprietary Information of ZTE CORPORATION 37ZXSDR 858900 GUI6O Quick Toubleshocting Guide TIE TABLE 1 DESCRIPTION OF SA JUMPER SETTING SN_| Function Description Jumper 1 is used to set TRING_0 for E1/TL in channel 0. ON indicates that the cable shell is grounded. OFF indicates that the cable shell is suspended. Jumper 2 is used to set RRING_0 for £1/T1 in channel 0. ON indicates that the cable shell is grounded through capacitor. OFF indicates that the cable shell is suspended. Jumper 3 is used to set TRING_1 for E1/TL in channel 1. ON indicates that the cable shell is grounded. OFF indicates that the cable shell is suspended. RRING and | Jumper 4 is used to set RRING_1 for E1/T1 TRING setting | in channel 1. ON indicates that the cable for E1/T1 in| shell is grounded through capacitor. OFF x1_| channel 0/1 | indicates that the cable shell is suspended, Jumper 1 is used to set TRING_2 for E1/TL in channel 2. ON indicates that the cable shell is grounded. OFF indicates that the cable shell is suspended. Jumper 2 is used to set RRING_2 for £1/T1 in channel 2. ON indicates that the cable shell is grounded through capacitor. OFF indicates that the cable shell is suspended. Jumper 3 is used to set TRING_3 for E1/TL in channel 3. ON indicates that the cable shell is grounded. OFF indicates that the cable shell is suspended. RRING __and| Jumper 4 is used to set RRING_3 for E1/T1 TRING setting | in channel 3. ON indicates that the cable for E1/T1 in| shell is grounded through capacitor. OFF x2__| channel 2/3__| indicates that the cable shell is suspended, Jumper 1 is used to set TRING_4 for E1/TL in channel 4. ON indicates that the cable shell is grounded. OFF indicates that the cable shell is suspended. Jumper 2 is used to set RRING_4 for 1/T1 in channel 4. ON indicates that the cable shell is grounded through capacitor. OFF indicates that the cable shell is suspended. Jumper 3 is used to set TRING_S for E1/TL in channel 5. ON indicates that the cable shell is grounded. OFF indicates that the cable shell is suspended. RRING __and | Jumper 4 is used to set RING _S for E1/T1 TRING setting | in channel 5. ON indicates that the cable for E1/T1 in| shell is grounded through capacitor. OFF x3__| channel 4/5 | indicates that the cable shell is suspended, 38 Confidential and Proprietary Information of ZTE CORPORATIONTIER Appendix A Description of Jumpers on SA Board SN Function Description xa, RRING and TRING setting for EY/TL in channel 6/7 Jumper 1 is used to set TRING_6 for E1/T1 in channel 6. ON indicates that the cable shell is grounded. OFF indicates that the cable shell is suspended. Jumper 2 is used to set RRING_6 for £1/TL in channel 6. ON indicates that the cable shell is grounded through capacitor. OFF indicates that the cable shell is suspended Jumper 3 is used to set TRING_7 for E1/T1 in channel 7. ON indicates that the cable shell is grounded. OFF indicates that the cable shell is suspended. Jumper 4 is used to set RRING_7 for £1/TL in channel 7. ON indicates that the cable shell is grounded through capacitor. OFF indicates that the cable shell is suspended xs Uplink & down- link Abis (an in- terface between BSC and BTS) mode setting Set uplink & downlink long & short line mode for higher 2 bits, MODE_ABIS<3,2> 00xx:, indicates uplink short line and downlink short line. O1xx:_ indicates uplink short line and downlink long line. 10xx:_ indicates uplink long line and downlink short line. 11xx:, indicates uplink long line and downlink long line. Set £1/T1 mode for lower 2 bits, MODE_ABIS<1,0>, of the jumper xx00: indicates EL75 ohms x01: indicates E1 - 120 ohms indicates T1 - 100 ohms reserved x6 BDS_ID setting Set the BDS (baseband digital subsystem) rack id BDS_ID of master BDS rack is 000; BDSLID of BDS rack is 001 Jumper X6 is used to set the BDS (baseband digital subsystem) rack id. BDS_ID of master rack shall be set to 000 and jumper X6 on the SA board shall be set to 000, that is, BDS_ID shall be set to 000, The jumper cap shall be removed for jumper X6. The description of setting jumper X6 is shown in Table 1, The description of the jumper setting on SA is shown in Table 1. The default configuration for SA jumper is shown in Table 2 ‘Confidential and Proprietary Information of ZTE CORPORATION 33ZXSDR 858900 GUI6O Quick Toubleshocting Guide TIE ‘TABLE 2 DESCRIPTION OF DEFAULT SA JUMPER SETTING Jumper setting mothods according to the re- ‘quirements on site contract E1 - 120/71 - 100 Jumper position | Et - 75 ohms | ohms ohms Unplug the | Unplug the Plug the | jumper (by de- | jumper (by de- Xa, x2, x3, x4 | jumper fault) fault) Unplug the] Unplug | the| Unplug the Moe _ab- | jumper (by de- | jumper (by de- | jumper (by de- 18<3,2>_| fault) fault) fault) Unplug _ the} Unplug the Moe _ab- | jumper (by de- | jumper (by de- | Plug the Is | fault) jumper fault) Unplug the] Unplug the | Unplug the Jumper (by de- | jumper (by de- | jumper (by de- xe fault) fault) Fault) The correct jumper setting of X1, x2, X3, and X4 is shown in Figure FIGURE 42 THE CORRECT JUMPER SETTING OF X1, X2, X3, AND X4 J HL, Tr The correct X5 jumper setting is shown in Figure 43, 40. Confidential and Proprietary Information of ZTE CORPORATIONTIEN Appendix A Description of Jumpers on SA Board FIGURE 43 CORRECT X5 JUMPER SETTING fos Fa ‘ am bo worst 4 5G x wx + [26] ‘The correct X6 jumper setting is shown in Figure 44. gp CEE! EEE) EGE) BEE] E, wr FIGURE 44 CORRECT X6 JUMPER SETTING fs_10121- ws 0+) as m0 [| fp GEE) EEELY EEE EL wr ‘Confidential and Proprietary Information of ZTE CORPORATION 41.XSDR 858800 GU360 Quick Troubleshooting Guide TIE This page is intentionally blank, 42. Confidential and Proprietary Information of ZTE CORPORATIONB Appendix CC Indicator Description Name Color Meaning Description Hs Blue Plug/unplug indi- cator ON: indicates the board can be unplugged; Flash: indicates the board is activating or deactivating; OFF: indicates the board cannot be unplugged; RUN green Running indicator Always ON: the board is in reset status; Flash at 1 Hz: indicates the board is operating under normal state; OFF: indicates the self-test is failed ALM Red Red Alarm Indica- tor ‘ON: indicates there is alarm on the board; OFF: indicates there is no alarm on the board. Eos green E1/T1 indicator channel 0~3 es green E1/T1 indicator channel 4~7 e2s green E1/T1 indicator channel 8~ 11 E3s green E1/T1 indicator channel 12~15 Flash in order, 4 times each second, and flashes at the frequency of 5 Hz. In the first second, flash one time indicates the channel O's ok. OFF indicates it is unavailable. In the third second, flash two times indicates the’ channel Lis ok. OFF indicates it is unavailable. In the fifth second, flash three times indicates the channel 2 is ok, OFF indicates it is unavailable. In the seventh second, flash four times indicates the channel 3 is ok, OFF indicates it is unavailable. ‘As so on, a cycle requires 8 seconds. Ms green Active/standby status indicator ‘ON: the board is in the active status; OFF: the board is in the standby status. ‘Confidential and Proprietary Information of ZTE CORPORATION 43ZXSDR 858800 GU360 Quick Troubleshosting Guide TIER Name Color Meaning Description REF green GPS antenna sta- tus or 2 MHz sta- tus. It shows the different connec- tion conditions at SMA interface on the proper panel. Always ON: indicates the antenna feeder is ok; Always OFF: indicates the antenna feeder and the satellite is initializing; Slowly flash: indicates the antenna feeder is disconnected and flashing at the frequency of 1. Hz; Quickly flash: the antenna feeder is ok but cannot receive satellite signal, flashing in 2 Hz; Very slowly flash: antenna is in short circuit, flashing in 0.5 Hz; Very quickly flash: do not receive the message on initialization, flashing in 5 Hz. THO green Link state at ABIS/Iub ON: the physical link is Ok at network port (electrical or optical port) at Abis/Tub; OFF: physical link disconnected at Abis/Tub; Flash: there is received/trans- mitted data at Abis/lub. ETH. green Link state at ETH ON: the physical link is ok at network port (electrical or optical port) at DBG/CAS/OMC; OFF: physical link disconnected at DBG/CAS/OMC; Flash: there is received/trans- mitted data at DBG/CAS/OMC. " ‘Confidential and Proprietary Information of ZTE CORPORATIONCc Appendix RUO2 Indicator Description Name | Color |Meaning | Description run aren [Normal | always ON: RUOZ is in resetting Ruo2 or starting state; working in- | Flash at 1 Hz: RUOZ state is ok; Flash in 5 Hz: downloading the version; OFF: indicates the self-test is failed. aim — [Red — | Ruoz OFF: indicates no fault or resetting, alarm indi- | starting or downloading the version; cator Flash in 5 Hz: major or critical ‘alarm; Flash in 1 H2: warning oF minor: alarm unk — J areen [ink indica- | always ON: the fiber connection tor at opti- | is ok; cal port OFF: the fiber is disconnected; Flash in § Hz: take this link as a clock reference source and the phase locked loop (PLL) is in fast capture mode; Flash in 0.25 Hz: take this link as a clock reference source and the phase locked loop (PLL) is in tracing mode: RF Orange | RF working | OFF: No RF output; mode indi mode ON: with RF output. ‘Confidential and Proprietary Information of ZTE CORPORATION 45XSDR 858800 GU360 Quick Troubleshooting Guide TIE This page is intentionally blank, 446 Confidential and Proprietary Information of ZTE CORPORATIONAppendix D RU60/R8860 Indicator Description Name | Color [Meaning _| Description RUN green | RUGO/RE860 | Always ON: RUO/REEEO is in Running indi- | resetting or starting state; cator Flash at 1 Hz: RU6O/R8860 state is ok; Flash in § Hz: downloading the version; OFF: indicates the self-test is failed ALM. Red RU60/R8860 | OFF: indicates no fault alarm indica- | or resetting, starting or tor downloading the version; Flash in 5 Hz: major or citical alarm; Flash in 1 He: warning or minor alarm LNK green | link _indica- | Always ON: the fiber connection tor at optical | is ok; Port OFF: the fiber is disconnected; Flash in 5 Hz: take this link as a clock reference source and the phase locked loop (PLL) is In fast capture mode; Flash in 0.25 Hz: take this link as a clock reference source and the phase locked loop (PLL) is in tracing mode; RF Orange | RF working | OFF: No RF output; mode indica: | ow: with RF output. ‘Confidential and Proprietary Information of ETE CORPORATION 47XSDR 858800 GU360 Quick Troubleshooting Guide TIE This page is intentionally blank, 448 Confidential and Proprietary Information of ZTE CORPORATIONFigures Figure 1 ZXSDR BS8800 GU360 Structure. 1 Figure 2 Fan subrack 3 Figure 3 Fan Wiring cecetessnneee 4 Figure 4 Check if the setting of dock reference source at site is correct 8 Figure 5 PCM type and frame format on DB board at BSC side.. 8 Figure 6 HDLC Timeslot Configuration at Site ..... 8 Figure 7 IPOverE1 Timeslot Configuraiton at BSC side 8 Figure 8 PPP Encapsulation Type Configured in P2P Items at Site. 10 Figure 9 PPP encapsulation type and Site IP address configured by PPP at BSC side. 10 Figure 10 Loopback Diagnosis cesetsenensannce ed Figure 11 Remote Port Number and Remote IP Address for SCTP at Site - 213 Figure 12 Module number at BSC side 213 Figure 13 PCM type and frame format on DTB board at BSC side. cecetessnneee a4 Figure 14 HDLC Timeslot Configuration at site... ese Figure 15 IPOverE1 Timeslot Configuraiton at BSC side...........15 Figure 16 PPP Encapsulation Type Configured in P2P Items at Site. - cress 6 Figure 17 PPP encapsulation type and SDR IP address configured by PPP at BSC side. eecetsveseee 16 Figure 18 IP Address and Gateway Address for IP Property Item at Site... 17 Figure 19 cc2 18 Figure 20 cco - 18 Figure 21 Query CC Board Type 1. 18 Figure 22 Query CC Board Type 2. ce 219 Figure 23 8S8800 GPS Antenna Installation 1..... 219 Figure 24 8S8800 GPS Antenna Installation 2..... 20 Figure 25 Installation of 8S8800 Arrestor. 20 Figure 26 GPS Antenna Installation 21 Confidential and Proprietary Information of 2TE CORPORATION 49ZXSDR 858900 GUIGO Quick Toubleshocting Guide TIE Figure 27 SNTP Server IP Address for Base Station Equipment Resource Management viscose esectssaneeee 22 Figure 28 SNTP Service IP Address and Port Number .....esssv.s-22 Figure 29 Forced SNTP Synchronization 100M ...esscessssseeeen 23 Figure 30 RU Configuration .....cscsssseecessessessetsnsesnseteesssn 24 Figure 31 Voltage Measurement.....sseccessssssesseteessssseeeinnen 2S Figure 32 Query Temperature Setting ....scssee0 ose 26 Figure 33 Query Minor and Major SWR Alarm Threshold.....1...29 Figure 34 DTR Version.....s.e seetissenseeenssssseeaeeeen3O Figure 35 Rack Topology Relationship ..ssessevnevnne3 Figure 36 RU/RS86O Star Connection Instance ...ssssreeeeeeen BL Figure 37 RU/R886O Link Connection Instance....jsssseeeeesees 32 Figure 38 RU/R8860 Connection Invalidation Instance .......1..-32 Figure 39 Voltage Measurement of RU Module ....sssssssceessen 33 Figure 40 Enable Power Amplifier ..ssccccssessesseteessenseeenen D4 Figure 41 Layout of SA JUMper...ssssseeesessesseeeetessen 237 Figure 42 The correct jumper setting of X1, X2, x3, and X4.....40 Figure 43 Correct XS Jumper Setting -..sssessessetuessssseeessen 4d Figure 44 Correct X6 Jumper Setting -..ssssssessetessssseeenseene 4d 50 ‘Confidential and Proprietary Information of ZTE CORPORATIONTables Table 1 Description of SA Jumper Setting... Table 2 Description of Default SA Jumper Setting........ ‘Confidential and Proprietary Information of ZTE CORPORATION Si.=XSDR 858800 GU360 Quick Troubleshosting Guide TIE This page is intentionally blank, 52. Confidential and Proprietary Information of ZTE CORPORATIONGlossary BBU = BaseBand Unit GSM = Global System for Mobile Communication RRU = Remote Radio Unit umTs = Universal Mobile Telecommunication System Confidential and Proprietary Information of ZTE CORPORATION 53