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Exchange Ticketing Course

Address: 24 Alkeou St, Engomi


P.O.Box 25326, 1308 Nicosia – Cyprus
Tel: 357-22664515, Fax: 357-22664502,
SITA:NICXZCY
e-mail:zenon@cyprusair.com.cy

©Copyright 2002 ZENON National Distribution Centre Ltd.


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Table of Contents

EXCHANGE TICKETING TIPS........................................................................ 1

EVEN EXCHANGE .......................................................................................... 2

WHERE TO LOOK! ........................................................................................... 2

EVEN EXCHANGE – PHASE 3 ............................................................................ 3

EVEN EXCHANGE – PHASE 3.5 ......................................................................... 6

EVEN EXCHANGE – PHASE 3.75 ....................................................................... 9

EVEN EXCHANGE – PHASE IV......................................................................... 12

ADDITIONAL COLLECTION.......................................................................... 15

WHERE TO LOOK! ......................................................................................... 15

ADDITIONAL COLLECTION – PHASE 3............................................................... 16

ADDITIONAL COLLECTION – PHASE 3.5............................................................ 20

ADDITIONAL COLLECTION – PHASE 3.75.......................................................... 24

ADDITIONAL COLLECTION – PHASE IV ............................................................. 28


EXCHANGE TICKETING TIPS

These notes are to help you to establish exactly what format is required for your
exchange transaction.

1. You must have the ticket to be exchanged in your possession at the time of
making the reissue entry unless it is an electronic ticket.

2. You need to establish whether this is an even exchange or an additional


collection. (The fare must be recalculated from the point of origin in the
original currency using the NUC rate of exchange which was in effect on the
date of original issue).

3. You need to establish whether the ticket to be exchanged has ever been
reissued before. (First Reissue or Subsequent Reissue)

Note

Whenever a ticket is being reissued against a PNR which contains more that one
passenger, the name relate format must also be added to your format
e.g. ‡N1.1

UNUSED TICKET

1. The itinerary prices as required just by entering WP.


Make the regular even exchange/additional collection entry.

2. The itinerary prices as required by entering WP and with the inclusion of a


pricing qualifier i.e. passenger type, segment select etc.
Make the regular even exchange/additional collection entry, remembering to
include the relevant pricing qualifier.

3. The itinerary prices as required by entering WP and with the inclusion of a


pricing qualifier ‘3.5 or 3.75’ i.e. force fare or discount etc.
Make the regular even exchange/additional collection entry, remembering to
include the relevant ‘3.5 or 3.75’ pricing qualifier.

4. The itinerary no longer prices by entering WP. A Phase IV must be built.


Build the Exchange Phase IV and then make the Phase IV even
exchange/additional collection entry.

PARTIALLY USED TICKET (INTERRUPTED JOURNEY)

This type of transaction must always be based on a Phase IV. The fare must be
recalculated from the point of origin and the full routing of the itinerary must be shown
on the new ticket.
Build the Exchange Phase IV and then make the Phase IV even exchange/additional
collection entry.

___________________________________________________________________________________
Zenon NDC Ltd 1 Exchange Ticketing Course
September 2003
EVEN EXCHANGE

WHERE TO LOOK!

The fare for the new itinerary is of the same or lower cost than the ticket already held
by the passenger. This applies to both the base fare and the tax. The ticket held can
be reissued with ‘No Additional Collection’.

Before attempting to reissue a ticket there is certain information you must know.
Without this information you are unable to complete the exchange ticket transaction.

Has the ticket ever been exchange/reissued before………….?

First Reissue

1. The original ISI (International Sales Indicator) code. (ISI box)


2. The number of the ticket which is to be exchanged including the 3 digit airline
code, excluding the check digit.
3. The coupon numbers which are to be exchanged.
4. The date and place of ticket, originally issued. (Date box and Place of Issue box)
5. The IATA number belonging to the original issuing office. (Issuing Office Code
box)
6. The original form of payment. (Form of Payment box)
7. The validating airline, baggage allowance and validity dates required for the new
ticket.

Subsequent Reissue

1. The original ISI (International Sales Indicator) code. (ISI box)


2. The number of the ticket which is to be exchanged including the 3 digit airline
code, excluding the check digit.
3. The coupon numbers which are to be exchanged.
4. The original ticket number (Original Issue box)
5. The date and place of ticket originally issued. (Original Issue box)
6. The IATA number belonging to the issuing office of the original ticket. (Original
Issue box)
7. The form of payment from the original and any subsequent reissues. (Form of
Payment box)
8. The validating airline, baggage allowance and validity dates required for the new
ticket.

___________________________________________________________________________________
Zenon NDC Ltd 2 Exchange Ticketing Course
September 2003
Even Exchange – Phase 3

The itinerary prices as required just by entering WP (and/or adding pricing qualifiers).
There is no additional money to be collected.

e.g. WP

First Reissue

W‡ETSITI0481234123123/A/ /01MAR03NIC/91234567‡FEFCASH‡ACY‡BA*20K‡
V1/2* 19JAN‡Y*ECYP

Subsequent Reissue

W‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/91234567‡FEFCASH‡
ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP

___________________________________________________________________________________
Zenon NDC Ltd 3 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format

W‡ET Ticketing command plus ET (Exchange Ticket)

SITI Original International Sales Indicator (ISI Code)

0481234123123 Exchange ticket number, excluding the check digit, prefixed by


the original issuing airlines 3 digit code - total 13 characters

A Coupons being exchanged


A all flight coupons in the ticket
12 coupons 1 and 2 only
A,12 all coupons from the first ticket and coupons 1 and 2 only from
the second ticket (conjunction tickets)

// First Reissue: // to indicate that the original ticket number is the


same as the exchanged ticket number

/0481234123001/ Subsequent Reissue: Original Ticket number (ticket number,


excluding the check digit, prefixed by the original issuing
airlines 3 digit code - total 13 characters)

01MAR03NIC Date and place of original issue.

91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.

FEFCASH Form of payment from the original ticket

Use any of the following as the original form of payment


FEFCC Credit Card (card number not required)
FEFCASH or FEFCA Cash
FEFCHEQUE or FEFCK Cheque
FEFAGT Agent
FEFNONREF Non Ref

ACY Validating airline

BA*20K Baggage allowance

V1/2*… Validity date/s.

Y*ECYP To specify in which currency the reissued/original ticket was issued.


Maximum of 3 currency codes can be entered
e.g. ‡Y*EUSDFRFDEM

See the next page for optional exchange ticketing elements

___________________________________________________________________________________
Zenon NDC Ltd 4 Exchange Ticketing Course
September 2003
Any of the following can be added to the end of your exchange ticketing entry if
required:

To add to or to override the Sabre endorsements:

‡ED Followed by an endorsement (to be added to the existing


endorsements)
e.g. ‡EDNO REFUNDS

‡EO/ Followed by an endorsement (to override the existing endorsements)


e.g. ‡EO/NO REFUNDS

In addition to the above, please ensure that any pricing qualifiers used to price the
ticket are also included in your exchange ticketing entry. These qualifiers can be
added to the end or the beginning of the format. For example:

P Followed by a passenger type


e.g. PCNN

S Followed by selected segment numbers


e.g. S1/4

TX Followed by the desired tax amounts and codes


e.g. TX10.00GB/2.10FR

Note

If there is more than one passenger in the PNR the exchange ticket format must be
name related. A separate exchange ticketing format must be made for each name
field.

N Followed by the name number of the passenger


e.g. N1.1

___________________________________________________________________________________
Zenon NDC Ltd 5 Exchange Ticketing Course
September 2003
Even Exchange – Phase 3.5

The itinerary only prices as required if the fare basis is forced into the pricing format.
There is no additional money to be collected.

e.g. WPQYBB or WPS1*QYBB‡S2*QY

First Reissue

W‡QYBB‡ETSITI0481234123123/A/ /01MAR03NIC/91234567‡FEFCASH
‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP

or

W‡S1*QYBB‡S2*QY‡ETSITI0481234123123/A//01MAR03NIC/91234567
‡FEFCASH‡ABA‡BA*20K‡V1/2* 19JAN‡Y*ECYP

Subsequent Reissue

W‡QYBB‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/91234567
‡FEFCASH‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP

or

W‡S1*QYBB‡S2*QY‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/
91234567‡FEFCASH‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP

___________________________________________________________________________________
Zenon NDC Ltd 6 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format

W‡ Ticketing command

QYBB Q followed by the fare basis to be quoted

ET The Exchange Ticketing Command

SITI Original International Sales Indicator (ISI Code)

0481234123123 Exchange ticket number, excluding the check digit, prefixed by


the original issuing airlines 3 digit code - total 13 characters

A Coupons being exchanged


A all flight coupons in the ticket
12 coupons 1 and 2 only
A,12 all coupons from the first ticket and coupons 1 and 2 only from
the second ticket (conjunction tickets)

// First Reissue: // to indicate that the original ticket number is the


same as the exchanged ticket number

/0481234123001/ Subsequent Reissue: Original Ticket number (ticket number,


excluding the check digit, prefixed by the original issuing
airlines 3 digit code - total 13 characters)

01MAR03NIC Date and place of original issue.

91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.

FEFCASH Form of payment from the original ticket

Use any of the following as the original form of payment


FEFCC Credit Card (card number not required)
FEFCASH or FEFCA Cash
FEFCHEQUE or FEFCK Cheque
FEFAGT Agent
FEFNONREF Non Ref

ACY Validating airline

BA*20K Baggage allowance

V1/2*… Validity date/s.

Y*ECYP To specify in which currency the reissued/original ticket was issued.


Maximum of 3 currency codes can be entered
e.g. ‡Y*EUSDFRFDEM

See the next page for optional exchange ticketing elements

___________________________________________________________________________________
Zenon NDC Ltd 7 Exchange Ticketing Course
September 2003
Any of the following can be added to the end of your exchange ticketing entry if
required:

To add to or to override the Sabre endorsements:

‡ED Followed by an endorsement (to be added to the existing


endorsements)
e.g. ‡EDNO REFUNDS

‡EO/ Followed by an endorsement (to override the existing endorsements)


e.g. ‡EO/NO REFUNDS

In addition to the above, please ensure that any pricing qualifiers used to price the
ticket are also included in your exchange ticketing entry. These qualifiers can be
added to the end or the beginning of the format. For example:

P Followed by a passenger type


e.g. PCNN

TX Followed by the desired tax amounts and codes


e.g. TX10.00GB/2.10FR

Note

If there is more than one passenger in the PNR the exchange ticket format must be
name related. A separate exchange ticketing format must be made for each name
field.

N Followed by the name number of the passenger


e.g. N1.1

___________________________________________________________________________________
Zenon NDC Ltd 8 Exchange Ticketing Course
September 2003
Even Exchange – Phase 3.75

The itinerary only prices as required if a discount is applied to the pricing format.
There is no additional money to be collected.

e.g. WPQYBB/RT/DA50

First Reissue

W‡QYBB/RT/DA50‡ETSITI0481234123123/A//01MAR03NIC/91234567‡FEFCASH
‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP

Subsequent Reissue

W‡QYBB/RT/DA50‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/
91234567‡FEFCASH‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP

___________________________________________________________________________________
Zenon NDC Ltd 9 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format

W‡ Ticketing command

QYYB/RT/DA50 Q followed by the fare basis/ designator if applicable/ Discount


percent or amount to be applied

ET The Exchange Ticketing Command

SITI Original International Sales Indicator (ISI Code)

0481234123123 Exchange ticket number, excluding the check digit, prefixed by


the original issuing airlines 3 digit code - total 13 characters

A Coupons being exchanged


A all flight coupons in the ticket
12 coupons 1 and 2 only
A,12 all coupons from the first ticket and coupons 1 and 2 only from
the second ticket (conjunction tickets)

// First Reissue: // to indicate that the original ticket number is the


same as the exchanged ticket number

/0481234123001/ Subsequent Reissue: Original Ticket number (ticket number,


excluding the check digit, prefixed by the original issuing
airlines 3 digit code - total 13 characters)

01MAR03NIC Date and place of original issue.

91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.

FEFCASH Form of payment from the original ticket

Use any of the following as the original form of payment


FEFCC Credit Card (card number not required)
FEFCASH or FEFCA Cash
FEFCHEQUE or FEFCK Cheque
FEFAGT Agent
FEFNONREF Non Ref

ACY Validating airline

BA*20K Baggage allowance

V1/2*… Validity date/s.

Y*ECYP To specify in which currency the reissued/original ticket was issued.


Maximum of 3 currency codes can be entered
e.g. ‡Y*EUSDFRFDEM

See the next page for optional exchange ticketing elements

___________________________________________________________________________________
Zenon NDC Ltd 10 Exchange Ticketing Course
September 2003
Any of the following can be added to the end of your exchange ticketing entry if
required:

To add to or to override the Sabre endorsements:

‡ED Followed by an endorsement (to be added to the existing


endorsements)
e.g. ‡EDNO REFUNDS

‡EO/ Followed by an endorsement (to override the existing endorsements)


e.g. ‡EO/NO REFUNDS

In addition to the above, please ensure that any pricing qualifiers used to price the
ticket are also included in your exchange ticketing entry. These qualifiers can be
added to the end or the beginning of the format. For example:

P Followed by a passenger type


e.g. PCNN

TX Followed by the desired tax amounts and codes


e.g. TX10.00GB/2.10FR

Note

If there is more than one passenger in the PNR the exchange ticket format must be
name related. A separate exchange ticketing format must be made for each name
field.

N Followed by the name number of the passenger


e.g. N1.1

___________________________________________________________________________________
Zenon NDC Ltd 11 Exchange Ticketing Course
September 2003
Even Exchange – Phase IV

The itinerary will not price or the ticket has already been partially used.
There is no additional money to be collected.

In addition to the regular elements of a phase IV the following must also be added:

1. If the journey has already been partially flown add the correct origin/destination

2. The base fare and tax must be shown for the whole itinerary from origin even if
some segments have already been flown.

3. The equivalent amount paid box must show *E to indicate that this is an
exchange phase IV. If there was originally an equivalent amount paid add the
equivalent currency code after *E e.g. *EEURCYP

4. Prior to each tax amount add P to indicate that the tax has been paid.

WI - PHASE IV FARE AMOUNT MASK - DEPRESS ENTER TO CONTINUE OR


RESET AND CLEAR TO RETURN TO PNR.
TKT RECORD NBR <1 > ENTER CITY CODES TO OVERRIDE
PASSENGER TYPE ADT ORIGIN/DESTINATION <ATH><ATH>

ENDORSEMENT ENTER X IF SUBJ GOVT APRVL < >


<CY ONLY >

BASE FARE - CURRENCY CODE/AMOUNT <EUR><260.00 >


INTL EQUIV CURRENCY/AMOUNT <*E ><EURCYP > IF APPLICABLE

TAX AMOUNT/CODE 1 <P13.50 ><GR>


TAX AMOUNT/CODE 2 <P8.00 ><CY>
TAX AMOUNT/CODE 3 <P14.00 ><XT> USE XT IF TOO MANY TAXES

COMMISSION PCT <7 > TOUR CODE < >


OR AMT < >

___________________________________________________________________________________
Zenon NDC Ltd 12 Exchange Ticketing Course
September 2003
5. The full fare breakdown from the point of origin (even if some segments have
already been flown).

6. Any XT amounts shown on the first screen must be broken down at the end of the
fare calculation as usual but, shown as PD instead of XT

WI - PHASE IV FARE INFO - DEPRESS ENTER WHEN COMPLETE


FARE BASIS/ NOT VALID BAG
TKT DESIG BEFORE AFTER
ALLOW
01 O LCA CY 312 Y 01OCT OK <KLEE6M1 >< ><20NOV><20K>
ATH

FARE CALCULATION - LEAVE BLANK TO BUILD AUTO FARE CALCULATION


<ATH CY LCA CY ATHEND PD1.50WQ 6.00YQ 6.50WP
>

Remember that baggage allowance and validity dates have already been added to
the phase IV record so they do not need to be included in the exchange ticketing
enty.

First Reissue

W‡T‡ETSITI0481234123123/12/ /01MAR03NIC/91234567‡FEFCASH‡ACY

or

W‡T1N1.1‡ETSITI0481234123123/12/ /01MAR03NIC/91234567‡FEFCASH‡ACY

Subsequent Reissue

W‡T‡ETSITI0481234123123/12/0481234123001/01MAR03NIC/91234567
‡FEFCASH‡ACY

or

W‡T1N1.1‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/91234567
‡FEFCASH‡ACY

___________________________________________________________________________________
Zenon NDC Ltd 13 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format

W‡ Ticketing command

T T to indicate that the phase IV record is to be used. This can be


followed with the record number and name number if appropriate e.g.
T1N1.1

ET The Exchange Ticketing Command

SITI Original International Sales Indicator (ISI Code)

0481234123123 Exchange ticket number, excluding the check digit, prefixed by


the original issuing airlines 3 digit code - total 13 characters

12 Coupons being exchanged


A all flight coupons in the ticket
12 coupons 1 and 2 only
A,12 all coupons from the first ticket and coupons 1 and 2 only from
the second ticket (conjunction tickets)

// First Reissue: // to indicate that the original ticket number is the


same as the exchanged ticket number

/0481234123001/ Subsequent Reissue: Original Ticket number (ticket number,


excluding the check digit, prefixed by the original issuing
airlines 3 digit code - total 13 characters)

01MAR03NIC Date and place of original issue.

91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.

FEFCASH Form of payment from the original ticket

Use any of the following as the original form of payment


FEFCC Credit Card (card number not required)
FEFCASH or FEFCA Cash
FEFCHEQUE or FEFCK Cheque
FEFAGT Agent
FEFNONREF Non Ref

ACY Validating airline

___________________________________________________________________________________
Zenon NDC Ltd 14 Exchange Ticketing Course
September 2003
ADDITIONAL COLLECTION

WHERE TO LOOK!
The fare for the new itinerary is of a higher cost than the fare of the ticket already
held by the passenger. This can be an additional cost to either the base fare, the tax
or both. The ticket held can be reissued upon collection of the additional amount.

Please note that a penalty to change a reservation is not an additional collection.


The value of a penalty is not added to the cost of the ticket, but is collected
separately on an MPD.

Before attempting to reissue a ticket there is certain information you must know.
Without this information you are unable to complete the exchange ticket transaction.

Has the ticket ever been exchanged/reissued before…………?

First Reissue

1. The Form of payment for the Additional Collection.


2. The amount of fare and/or tax to be collected.
3. The form of payment from the ticket which is to be reissued. (Form of Payment
box)
4. The original ISI (International Sales Indicator) code. (ISI box)
5. The number of the ticket which is to be exchanged including the 3 digit airline
code, excluding the check digit.
6. The coupon numbers which are to be exchanged.
7. The date and place of original issue. (Date box and Place of Issue box)
8. The IATA number belonging to the original issuing office. (Issuing Office Code
box)
9. The validating airline, baggage allowance, commission and validity dates required
for the new ticket.

Subsequent Reissue

1. The Form of payment for the Additional Collection.


2. The amount of fare and/or tax to be collected.
3. The form of payment from the original and any subsequent reissues. (Form of
Payment box)
4. The original ISI (International Sales Indicator) code. (ISI box)
5. The number of the ticket which is to be exchanged including the 3 digit airline
code, excluding the check digit.
6. The coupon numbers which are to be exchanged.
7. The original ticket number (Original Issue box)
8. The date and place of ticket original issue. (Original Issue box)
9. The IATA number belonging to the issuing office of the original ticket. (Original
Issue box)
10. The validating airline, baggage allowance, commission and validity dates required
for the new ticket which is to be issued.

___________________________________________________________________________________
Zenon NDC Ltd 15 Exchange Ticketing Course
September 2003
Additional Collection – Phase 3

The itinerary prices as required just by entering WP (and/or adding pricing qualifiers).
There is additional money to be collected, either fare, tax or both.

e.g. WP

First Reissue

W‡FA/CCASH/75.00/2.10FR*EFCASH‡ETSITI0481234123123/12/ /01MAR03NIC/
91234567‡ACY‡BA*20K‡KP7‡V1/2* 19JAN‡Y*ECYP

Subsequent Reissue

W‡FA/CCASH/75.00/2.10FR*EFCASH‡ETSITI0481234123123/12/0481234123001
/01MAR03NIC/91234567‡ACY‡BA*20K‡KP7‡V1/2* 19JAN‡Y*ECYP

___________________________________________________________________________________
Zenon NDC Ltd 16 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format

W‡ Ticketing command

FA/CCASH Form of payment for the Additional Collection

Use any of the following as the additional collection form of payment


FA/CCCAX123491234567910/1003 Credit Card
FA/CCASH or FA/CCA Cash
FA/CCHEQUE or FA/CCK Cheque
FA/CAGT Agent
FA/CNONREF Non Ref

/75.00/2.10FR Additional collection amount.


Either 75.00 (base fare amount only)
Or 0.00/2.10FR/6.00DE (tax amount only – tax code must be
shown)
Or 75.00/2.10FR (base fare and tax amount)

*EFCASH Form of payment from the original ticket

Use any of the following as the original form of payment


*EFCC Credit Card (card number not required)
*EFCASH or *EFCA Cash
*EFCHEQUE or *EFCK Cheque
*EFAGT Agent
*EFNONREF Non Ref

ET The exchange ticketing command

SITI Original International Sales Indicator (ISI Code)

0481234123123 Exchange ticket number, excluding the check digit, prefixed by


the original issuing airlines 3 digit code - total 13 characters

12 Coupons being exchanged


A all flight coupons in the ticket
12 coupons 1 and 2 only
A,12 all coupons from the first ticket and coupons 1 and 2 only from
the second ticket (conjunction tickets)

// First Reissue: // to indicate that the original ticket number is the


same as the exchanged ticket number

/0481234123001/ Subsequent Reissue: Original Ticket number (ticket number,


excluding the check digit, prefixed by the original issuing
airlines 3 digit code - total 13 characters)

01MAR03NIC Date and place of original issue.

___________________________________________________________________________________
Zenon NDC Ltd 17 Exchange Ticketing Course
September 2003
91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.

ACY Validating airline

BA*20K Baggage allowance

KP7 Commission Percentage

V1/2*… Validity date/s.

Y*ECYP To specify in which currency the reissued/original ticket was issued.


Maximum of 3 currency codes can be entered
e.g. ‡Y*EUSDFRFDEM

See the next page for optional exchange ticketing elements

___________________________________________________________________________________
Zenon NDC Ltd 18 Exchange Ticketing Course
September 2003
Any of the following can be added to the end of your exchange ticketing entry if
required:

To add to or to override the Sabre endorsements:

‡ED Followed by an endorsement (to be added to the existing


endorsements)
e.g. ‡EDNO REFUNDS

‡EO/ Followed by an endorsement (to override the existing endorsements)


e.g. ‡EO/NO REFUNDS

In addition to the above, please ensure that any pricing qualifiers used to price the
ticket are also included in your exchange ticketing entry. These qualifiers can be
added to the end or the beginning of the format. For example:

P Followed by a passenger type


e.g. PCNN

S Followed by selected segment numbers


e.g. S1/4

TX Followed by the desired tax amounts and codes


e.g. TX10.00GB/2.10FR

Note

If there is more than one passenger in the PNR the exchange ticket format must be
name related. A separate exchange ticketing format must be made for each name
field.

N Followed by the name number of the passenger


e.g. N1.1

___________________________________________________________________________________
Zenon NDC Ltd 19 Exchange Ticketing Course
September 2003
Additional Collection – Phase 3.5

The itinerary only prices as required if the fare basis is forced into the pricing format.
There is additional money to be collected, either fare, tax or both.

e.g.WPQYBB or WPS1*QYBB‡S2*QY

First Reissue

W‡QYBB‡FA/CCCVI424212313213/0204/30.00/3.60YC*EFCC‡ETSITI0481234123
123/A/ /01MAR03NIC/91234567‡ACY‡BA*20K‡KP7‡V1/2* 19JAN‡Y*ECYP

or

W‡S1*QYBB‡S2*QY‡FA/CCASH/0.00/10.00GB*EFCASH‡ETSITI0481234123123/
A/ /01MAR03NIC/91234567‡ACY‡BA*20K‡KP7‡V1-4* 19JAN‡Y*ECYP

Subsequent Reissue

W‡QYBB‡FA/CCCVI424212313213/0204/30.00/3.60YC*EFCC‡ETSITI0481234123
123/A/0481234123122/01MAR03NIC/91234567‡ACY‡BA*20K‡KP7
‡V1/2* 19JAN‡Y*ECYP

or

W‡S1*QYBB‡S2*QY‡FA/CCASH/0.00/10.00GB*EFCASH‡ETSITI0481234123123/
A/0481234123001/01MAR03NIC/91234567‡ACY‡BA*20K‡KP7
‡V1-4* 19JAN‡Y*ECYP

___________________________________________________________________________________
Zenon NDC Ltd 20 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format

W‡ Ticketing command

QYBB Q followed by the fare basis

FA… Form of payment for the Additional Collection

Use any of the following as the additional collection form of payment


FA/CCCAX123491234567910/1003 Credit Card
FA/CCASH or FA/CCA Cash
FA/CCHEQUE or FA/CCK Cheque
FA/CAGT Agent
FA/CNONREF Non Ref

/30.00/3.60YC Additional collection amount.


Either 30.00 (base fare amount only)
Or 0.00/2.10FR/6.00DE (tax amount only – tax code must be
shown)
Or 30.00/3.60YC (base fare and tax amount)

*EFCC Form of payment from the original ticket

Use any of the following as the original form of payment


*EFCC Credit Card (card number not required)
*EFCASH or *EFCA Cash
*EFCHEQUE or *EFCK Cheque
*EFAGT Agent
*EFNONREF Non Ref

ET The exchange ticketing command

SITI Original International Sales Indicator (ISI Code)

0481234123123 Exchange ticket number, excluding the check digit, prefixed by


the original issuing airlines 3 digit code - total 13 characters

A Coupons being exchanged


A all flight coupons in the ticket
12 coupons 1 and 2 only
A,12 all coupons from the first ticket and coupons 1 and 2 only from
the second ticket (conjunction tickets)

// First Reissue: // to indicate that the original ticket number is the


same as the exchanged ticket number

/0481234123001/ Subsequent Reissue: Original Ticket number (ticket number,


excluding the check digit, prefixed by the original issuing
airlines 3 digit code - total 13 characters)

___________________________________________________________________________________
Zenon NDC Ltd 21 Exchange Ticketing Course
September 2003
01MAR03NIC Date and place of original issue.

91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.

ACY Validating airline

BA*20K Baggage allowance

KP7 Commission Percentage

V1/2*… Validity date/s.

Y*ECYP To specify in which currency the reissued/original ticket was issued.


Maximum of 3 currency codes can be entered
e.g. ‡Y*EUSDFRFDEM

See the next page for optional exchange ticketing elements

___________________________________________________________________________________
Zenon NDC Ltd 22 Exchange Ticketing Course
September 2003
Any of the following can be added to the end of your exchange ticketing entry if
required:

To add to or to override the Sabre endorsements:

‡ED Followed by an endorsement (to be added to the existing


endorsements)
e.g. ‡EDNO REFUNDS

‡EO/ Followed by an endorsement (to override the existing endorsements)


e.g. ‡EO/NO REFUNDS

In addition to the above, please ensure that any pricing qualifiers used to price the
ticket are also included in your exchange ticketing entry. These qualifiers can be
added to the end or the beginning of the format. For example:

P Followed by a passenger type


e.g. PCNN

S Followed by selected segment numbers


e.g. S1/4

TX Followed by the desired tax amounts and codes


e.g. TX10.00GB/2.10FR

Note

If there is more than one passenger in the PNR the exchange ticket format must be
name related. A separate exchange ticketing format must be made for each name
field.

N Followed by the name number of the passenger


e.g. N1.1

___________________________________________________________________________________
Zenon NDC Ltd 23 Exchange Ticketing Course
September 2003
Additional Collection – Phase 3.75

The itinerary only prices as required if a discount is applied to the pricing format.
There is additional money to be collected, either fare, tax or both.

e.g. WPQYBB/RT/DA50

First Reissue

W‡QYBB/RT/DA50‡FA/CCASH/15.00*EFCC‡ETSITI0481234123123/A
/ /01MAR03NIC/91234567‡ACY‡BA*20K‡KP7‡V3* 17DEC‡Y*ECYP

Subsequent Reissue

W‡QYBB/RT/DA50‡FA/CCASH/15.00*EFCC‡ETSITI0481234123123/A
/0481234123001/01MAR03NIC/91234567‡ACY‡BA*20K‡KP7
‡V3* 17DEC‡Y*ECYP

___________________________________________________________________________________
Zenon NDC Ltd 24 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format

W‡ Ticketing command

QYBB/RT/DA50 Q followed by the fare basis/ designator if applicable/ Discount


percent or amount to be applied

FA… Form of payment for the Additional Collection

Use any of the following as the additional collection form of payment


FA/CCCAX123491234567910/1003 Credit Card
FA/CCASH or FA/CCA Cash
FA/CCHEQUE or FA/CCK Cheque
FA/CAGT Agent
FA/CNONREF Non Ref

/15.00 Additional collection amount.


Either 15.00 (base fare amount only)
Or 0.00/2.10FR/6.00DE (tax amount only – tax code must be
shown)
Or 15.00/3.60YC (base fare and tax amount)

*EFCC Form of payment from the original ticket

Use any of the following as the original form of payment


*EFCC Credit Card (card number not required)
*EFCASH or *EFCA Cash
*EFCHEQUE or *EFCK Cheque
*EFAGT Agent
*EFNONREF Non Ref

ET The exchange ticketing command

SITI Original International Sales Indicator (ISI Code)

0481234123123 Exchange ticket number, excluding the check digit, prefixed by


the original issuing airlines 3 digit code - total 13 characters

A Coupons being exchanged


A all flight coupons in the ticket
12 coupons 1 and 2 only
A,12 all coupons from the first ticket and coupons 1 and 2 only from
the second ticket (conjunction tickets)

// First Reissue: // to indicate that the original ticket number is the


same as the exchanged ticket number

/0481234123001/ Subsequent Reissue: Original Ticket number (ticket number,


excluding the check digit, prefixed by the original issuing
airlines 3 digit code - total 13 characters)

___________________________________________________________________________________
Zenon NDC Ltd 25 Exchange Ticketing Course
September 2003
01MAR03NIC Date and place of original issue.

91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.

ACY Validating airline

BA*20K Baggage allowance

KP7 Commission Percentage

V3*… Validity date/s.

Y*ECYP To specify in which currency the reissued/original ticket was issued.


Maximum of 3 currency codes can be entered
e.g. ‡Y*EUSDFRFDEM

See the next page for optional exchange ticketing elements

___________________________________________________________________________________
Zenon NDC Ltd 26 Exchange Ticketing Course
September 2003
Any of the following can be added to the end of your exchange ticketing entry if
required:

To add to or to override the Sabre endorsements:

‡ED Followed by an endorsement (to be added to the existing


endorsements)
e.g. ‡EDNO REFUNDS

‡EO/ Followed by an endorsement (to override the existing endorsements)


e.g. ‡EO/NO REFUNDS

In addition to the above, please ensure that any pricing qualifiers used to price the
ticket are also included in your exchange ticketing entry. These qualifiers can be
added to the end or the beginning of the format. For example:

P Followed by a passenger type


e.g. PCNN

S Followed by selected segment numbers


e.g. S1/4

TX Followed by the desired tax amounts and codes


e.g. TX10.00GB/2.10FR

Note

If there is more than one passenger in the PNR the exchange ticket format must be
name related. A separate exchange ticketing format must be made for each name
field.

N Followed by the name number of the passenger


e.g. N1.1

___________________________________________________________________________________
Zenon NDC Ltd 27 Exchange Ticketing Course
September 2003
Additional Collection – Phase IV

The itinerary will not price or the ticket has already been partially used.
There is additional money to be collected, either fare, tax or both.

In addition to the regular elements of a phase IV the following must also be added:

1. If the journey has already been partially flown add the correct origin/destination

2. The base fare and tax must be shown for the whole itinerary from origin even if
some segments have already been flown.

3. The equivalent amount paid box must show *E to indicate that this is an
exchange phase IV. If there was originally an equivalent amount paid add the
equivalent currency code after *E e.g. *ECYP

4. Add P prior to each tax amount which has been paid. Do not add P to taxes that
need to be paid.

WI - PHASE IV FARE AMOUNT MASK - DEPRESS ENTER TO CONTINUE OR


RESET AND CLEAR TO RETURN TO PNR.
TKT RECORD NBR <1 > ENTER CITY CODES TO OVERRIDE
PASSENGER TYPE ADT ORIGIN/DESTINATION <ATH><ATH>

ENDORSEMENT ENTER X IF SUBJ GOVT APRVL < >


<CY ONLY >

BASE FARE - CURRENCY CODE/AMOUNT <EUR><260.00 >


INTL EQUIV CURRENCY/AMOUNT <*E ><EURCYP > IF APPLICABLE

TAX AMOUNT/CODE 1 <P13.00 ><GR>


TAX AMOUNT/CODE 2 <8.00 ><CY>
TAX AMOUNT/CODE 3 <P14.00 ><XT> USE XT IF TOO MANY TAXES

COMMISSION PCT <7 > TOUR CODE < >


OR AMT < >

___________________________________________________________________________________
Zenon NDC Ltd 28 Exchange Ticketing Course
September 2003
5. The full fare breakdown from the point of origin (even if some segments have
already been flown).

6. Any unpaid XT amounts shown on the first screen show as XT. Any paid XT
amounts shown on the first screen must be broken down at the end of the fare
calculation as usual but shown as PD instead of XT.

WI - PHASE IV FARE INFO - DEPRESS ENTER WHEN COMPLETE


FARE BASIS/ NOT VALID BAG
TKT DESIG BEFORE AFTER
ALLOW
01 O LCA CY 312 Y 01OCT OK <KLEE6M1 >< ><20NOV><20K>
ATH

FARE CALCULATION - LEAVE BLANK TO BUILD AUTO FARE CALCULATION


<ATH CY LCA CY ATH END PD1.50WQ 6.00YQ 6.50WP>
>

Remember that baggage allowance, commission and validity dates have already
been added to the phase IV record so they do not need to be included in the
exchange ticketing entry.

First Reissue

W‡T‡FA/CCASH/55.00/8.00CY*EFCASH‡ETSITI0481234123123/A//01MAR03NIC
/91234567‡ACY

or

W‡T1N1.1‡FA/CCCAX373901010111102/1104/55.00/8.00CY*EFCC
‡ETSITI0481234123123/A//01MAR03NIC/91234567‡ACY

Subsequent Reissue

W‡T‡FA/CCASH/55.00/8.00CY*EFCASH‡ETSITI0481234123123/A/
0481234123001/01MAR03NIC/91234567‡ACY

or

W‡T1N1.1‡FA/CCCAX373901010111102/1104/55.00/8.00CY*EFCC
‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/91234567‡ACY

___________________________________________________________________________________
Zenon NDC Ltd 29 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format

W‡ Ticketing command

T T to indicate that the phase IV record is to be used. This can be


followed with the record number and name number if appropriate e.g.
T1N1.1

FA… Form of payment for the Additional Collection

Use any of the following as the additional collection form of payment


FA/CCCAX123491234567910/1003 Credit Card
FA/CCASH or FA/CCA Cash
FA/CCHEQUE or FA/CCK Cheque
FA/CAGT Agent
FA/CNONREF Non Ref

/55.00/8.00CY Additional collection amount.


Either 55.00 (base fare amount only)
Or 0.00/2.10FR/6.00DE (tax amount only – tax code must be
shown)
Or 15.00/8.00CY (base fare and tax amount)

*EFCASH Form of payment from the original ticket

Use any of the following as the original form of payment


*EFCC Credit Card (card number not required)
*EFCASH or *EFCA Cash
*EFCHEQUE or *EFCK Cheque
*EFAGT Agent
*EFNONREF Non Ref

ET The exchange ticketing command

SITI Original International Sales Indicator (ISI Code)

0481234123123 Exchange ticket number, excluding the check digit, prefixed by


the original issuing airlines 3 digit code - total 13 characters

A Coupons being exchanged


A all flight coupons in the ticket
12 coupons 1 and 2 only
A,12 all coupons from the first ticket and coupons 1 and 2 only from
the second ticket (conjunction tickets)

// First Reissue: // to indicate that the original ticket number is the


same as the exchanged ticket number

/0481234123001/ Subsequent Reissue: Original Ticket number (ticket number,


excluding the check digit, prefixed by the original issuing
airlines 3 digit code - total 13 characters)

___________________________________________________________________________________
Zenon NDC Ltd 30 Exchange Ticketing Course
September 2003
01MAR03NIC Date and place of original issue.

91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.

ACY Validating airline

___________________________________________________________________________________
Zenon NDC Ltd 31 Exchange Ticketing Course
September 2003