Академический Документы
Профессиональный Документы
Культура Документы
All trademarked product and company names are the property of their respective trademark
holders.
Copying software used in this course is prohibited without the express permission of ZENON
National Distribution Centre Ltd. Making unauthorised copies of such software violates
copyright law, which includes both civil and criminal penalties.
Table of Contents
ADDITIONAL COLLECTION.......................................................................... 15
These notes are to help you to establish exactly what format is required for your
exchange transaction.
1. You must have the ticket to be exchanged in your possession at the time of
making the reissue entry unless it is an electronic ticket.
3. You need to establish whether the ticket to be exchanged has ever been
reissued before. (First Reissue or Subsequent Reissue)
Note
Whenever a ticket is being reissued against a PNR which contains more that one
passenger, the name relate format must also be added to your format
e.g. ‡N1.1
UNUSED TICKET
This type of transaction must always be based on a Phase IV. The fare must be
recalculated from the point of origin and the full routing of the itinerary must be shown
on the new ticket.
Build the Exchange Phase IV and then make the Phase IV even exchange/additional
collection entry.
___________________________________________________________________________________
Zenon NDC Ltd 1 Exchange Ticketing Course
September 2003
EVEN EXCHANGE
WHERE TO LOOK!
The fare for the new itinerary is of the same or lower cost than the ticket already held
by the passenger. This applies to both the base fare and the tax. The ticket held can
be reissued with ‘No Additional Collection’.
Before attempting to reissue a ticket there is certain information you must know.
Without this information you are unable to complete the exchange ticket transaction.
First Reissue
Subsequent Reissue
___________________________________________________________________________________
Zenon NDC Ltd 2 Exchange Ticketing Course
September 2003
Even Exchange – Phase 3
The itinerary prices as required just by entering WP (and/or adding pricing qualifiers).
There is no additional money to be collected.
e.g. WP
First Reissue
W‡ETSITI0481234123123/A/ /01MAR03NIC/91234567‡FEFCASH‡ACY‡BA*20K‡
V1/2* 19JAN‡Y*ECYP
Subsequent Reissue
W‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/91234567‡FEFCASH‡
ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP
___________________________________________________________________________________
Zenon NDC Ltd 3 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format
91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.
___________________________________________________________________________________
Zenon NDC Ltd 4 Exchange Ticketing Course
September 2003
Any of the following can be added to the end of your exchange ticketing entry if
required:
In addition to the above, please ensure that any pricing qualifiers used to price the
ticket are also included in your exchange ticketing entry. These qualifiers can be
added to the end or the beginning of the format. For example:
Note
If there is more than one passenger in the PNR the exchange ticket format must be
name related. A separate exchange ticketing format must be made for each name
field.
___________________________________________________________________________________
Zenon NDC Ltd 5 Exchange Ticketing Course
September 2003
Even Exchange – Phase 3.5
The itinerary only prices as required if the fare basis is forced into the pricing format.
There is no additional money to be collected.
First Reissue
W‡QYBB‡ETSITI0481234123123/A/ /01MAR03NIC/91234567‡FEFCASH
‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP
or
W‡S1*QYBB‡S2*QY‡ETSITI0481234123123/A//01MAR03NIC/91234567
‡FEFCASH‡ABA‡BA*20K‡V1/2* 19JAN‡Y*ECYP
Subsequent Reissue
W‡QYBB‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/91234567
‡FEFCASH‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP
or
W‡S1*QYBB‡S2*QY‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/
91234567‡FEFCASH‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP
___________________________________________________________________________________
Zenon NDC Ltd 6 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format
W‡ Ticketing command
91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.
___________________________________________________________________________________
Zenon NDC Ltd 7 Exchange Ticketing Course
September 2003
Any of the following can be added to the end of your exchange ticketing entry if
required:
In addition to the above, please ensure that any pricing qualifiers used to price the
ticket are also included in your exchange ticketing entry. These qualifiers can be
added to the end or the beginning of the format. For example:
Note
If there is more than one passenger in the PNR the exchange ticket format must be
name related. A separate exchange ticketing format must be made for each name
field.
___________________________________________________________________________________
Zenon NDC Ltd 8 Exchange Ticketing Course
September 2003
Even Exchange – Phase 3.75
The itinerary only prices as required if a discount is applied to the pricing format.
There is no additional money to be collected.
e.g. WPQYBB/RT/DA50
First Reissue
W‡QYBB/RT/DA50‡ETSITI0481234123123/A//01MAR03NIC/91234567‡FEFCASH
‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP
Subsequent Reissue
W‡QYBB/RT/DA50‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/
91234567‡FEFCASH‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP
___________________________________________________________________________________
Zenon NDC Ltd 9 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format
W‡ Ticketing command
91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.
___________________________________________________________________________________
Zenon NDC Ltd 10 Exchange Ticketing Course
September 2003
Any of the following can be added to the end of your exchange ticketing entry if
required:
In addition to the above, please ensure that any pricing qualifiers used to price the
ticket are also included in your exchange ticketing entry. These qualifiers can be
added to the end or the beginning of the format. For example:
Note
If there is more than one passenger in the PNR the exchange ticket format must be
name related. A separate exchange ticketing format must be made for each name
field.
___________________________________________________________________________________
Zenon NDC Ltd 11 Exchange Ticketing Course
September 2003
Even Exchange – Phase IV
The itinerary will not price or the ticket has already been partially used.
There is no additional money to be collected.
In addition to the regular elements of a phase IV the following must also be added:
1. If the journey has already been partially flown add the correct origin/destination
2. The base fare and tax must be shown for the whole itinerary from origin even if
some segments have already been flown.
3. The equivalent amount paid box must show *E to indicate that this is an
exchange phase IV. If there was originally an equivalent amount paid add the
equivalent currency code after *E e.g. *EEURCYP
4. Prior to each tax amount add P to indicate that the tax has been paid.
___________________________________________________________________________________
Zenon NDC Ltd 12 Exchange Ticketing Course
September 2003
5. The full fare breakdown from the point of origin (even if some segments have
already been flown).
6. Any XT amounts shown on the first screen must be broken down at the end of the
fare calculation as usual but, shown as PD instead of XT
Remember that baggage allowance and validity dates have already been added to
the phase IV record so they do not need to be included in the exchange ticketing
enty.
First Reissue
W‡T‡ETSITI0481234123123/12/ /01MAR03NIC/91234567‡FEFCASH‡ACY
or
W‡T1N1.1‡ETSITI0481234123123/12/ /01MAR03NIC/91234567‡FEFCASH‡ACY
Subsequent Reissue
W‡T‡ETSITI0481234123123/12/0481234123001/01MAR03NIC/91234567
‡FEFCASH‡ACY
or
W‡T1N1.1‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/91234567
‡FEFCASH‡ACY
___________________________________________________________________________________
Zenon NDC Ltd 13 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format
W‡ Ticketing command
91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.
___________________________________________________________________________________
Zenon NDC Ltd 14 Exchange Ticketing Course
September 2003
ADDITIONAL COLLECTION
WHERE TO LOOK!
The fare for the new itinerary is of a higher cost than the fare of the ticket already
held by the passenger. This can be an additional cost to either the base fare, the tax
or both. The ticket held can be reissued upon collection of the additional amount.
Before attempting to reissue a ticket there is certain information you must know.
Without this information you are unable to complete the exchange ticket transaction.
First Reissue
Subsequent Reissue
___________________________________________________________________________________
Zenon NDC Ltd 15 Exchange Ticketing Course
September 2003
Additional Collection – Phase 3
The itinerary prices as required just by entering WP (and/or adding pricing qualifiers).
There is additional money to be collected, either fare, tax or both.
e.g. WP
First Reissue
W‡FA/CCASH/75.00/2.10FR*EFCASH‡ETSITI0481234123123/12/ /01MAR03NIC/
91234567‡ACY‡BA*20K‡KP7‡V1/2* 19JAN‡Y*ECYP
Subsequent Reissue
W‡FA/CCASH/75.00/2.10FR*EFCASH‡ETSITI0481234123123/12/0481234123001
/01MAR03NIC/91234567‡ACY‡BA*20K‡KP7‡V1/2* 19JAN‡Y*ECYP
___________________________________________________________________________________
Zenon NDC Ltd 16 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format
W‡ Ticketing command
___________________________________________________________________________________
Zenon NDC Ltd 17 Exchange Ticketing Course
September 2003
91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.
___________________________________________________________________________________
Zenon NDC Ltd 18 Exchange Ticketing Course
September 2003
Any of the following can be added to the end of your exchange ticketing entry if
required:
In addition to the above, please ensure that any pricing qualifiers used to price the
ticket are also included in your exchange ticketing entry. These qualifiers can be
added to the end or the beginning of the format. For example:
Note
If there is more than one passenger in the PNR the exchange ticket format must be
name related. A separate exchange ticketing format must be made for each name
field.
___________________________________________________________________________________
Zenon NDC Ltd 19 Exchange Ticketing Course
September 2003
Additional Collection – Phase 3.5
The itinerary only prices as required if the fare basis is forced into the pricing format.
There is additional money to be collected, either fare, tax or both.
e.g.WPQYBB or WPS1*QYBB‡S2*QY
First Reissue
W‡QYBB‡FA/CCCVI424212313213/0204/30.00/3.60YC*EFCC‡ETSITI0481234123
123/A/ /01MAR03NIC/91234567‡ACY‡BA*20K‡KP7‡V1/2* 19JAN‡Y*ECYP
or
W‡S1*QYBB‡S2*QY‡FA/CCASH/0.00/10.00GB*EFCASH‡ETSITI0481234123123/
A/ /01MAR03NIC/91234567‡ACY‡BA*20K‡KP7‡V1-4* 19JAN‡Y*ECYP
Subsequent Reissue
W‡QYBB‡FA/CCCVI424212313213/0204/30.00/3.60YC*EFCC‡ETSITI0481234123
123/A/0481234123122/01MAR03NIC/91234567‡ACY‡BA*20K‡KP7
‡V1/2* 19JAN‡Y*ECYP
or
W‡S1*QYBB‡S2*QY‡FA/CCASH/0.00/10.00GB*EFCASH‡ETSITI0481234123123/
A/0481234123001/01MAR03NIC/91234567‡ACY‡BA*20K‡KP7
‡V1-4* 19JAN‡Y*ECYP
___________________________________________________________________________________
Zenon NDC Ltd 20 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format
W‡ Ticketing command
___________________________________________________________________________________
Zenon NDC Ltd 21 Exchange Ticketing Course
September 2003
01MAR03NIC Date and place of original issue.
91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.
___________________________________________________________________________________
Zenon NDC Ltd 22 Exchange Ticketing Course
September 2003
Any of the following can be added to the end of your exchange ticketing entry if
required:
In addition to the above, please ensure that any pricing qualifiers used to price the
ticket are also included in your exchange ticketing entry. These qualifiers can be
added to the end or the beginning of the format. For example:
Note
If there is more than one passenger in the PNR the exchange ticket format must be
name related. A separate exchange ticketing format must be made for each name
field.
___________________________________________________________________________________
Zenon NDC Ltd 23 Exchange Ticketing Course
September 2003
Additional Collection – Phase 3.75
The itinerary only prices as required if a discount is applied to the pricing format.
There is additional money to be collected, either fare, tax or both.
e.g. WPQYBB/RT/DA50
First Reissue
W‡QYBB/RT/DA50‡FA/CCASH/15.00*EFCC‡ETSITI0481234123123/A
/ /01MAR03NIC/91234567‡ACY‡BA*20K‡KP7‡V3* 17DEC‡Y*ECYP
Subsequent Reissue
W‡QYBB/RT/DA50‡FA/CCASH/15.00*EFCC‡ETSITI0481234123123/A
/0481234123001/01MAR03NIC/91234567‡ACY‡BA*20K‡KP7
‡V3* 17DEC‡Y*ECYP
___________________________________________________________________________________
Zenon NDC Ltd 24 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format
W‡ Ticketing command
___________________________________________________________________________________
Zenon NDC Ltd 25 Exchange Ticketing Course
September 2003
01MAR03NIC Date and place of original issue.
91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.
___________________________________________________________________________________
Zenon NDC Ltd 26 Exchange Ticketing Course
September 2003
Any of the following can be added to the end of your exchange ticketing entry if
required:
In addition to the above, please ensure that any pricing qualifiers used to price the
ticket are also included in your exchange ticketing entry. These qualifiers can be
added to the end or the beginning of the format. For example:
Note
If there is more than one passenger in the PNR the exchange ticket format must be
name related. A separate exchange ticketing format must be made for each name
field.
___________________________________________________________________________________
Zenon NDC Ltd 27 Exchange Ticketing Course
September 2003
Additional Collection – Phase IV
The itinerary will not price or the ticket has already been partially used.
There is additional money to be collected, either fare, tax or both.
In addition to the regular elements of a phase IV the following must also be added:
1. If the journey has already been partially flown add the correct origin/destination
2. The base fare and tax must be shown for the whole itinerary from origin even if
some segments have already been flown.
3. The equivalent amount paid box must show *E to indicate that this is an
exchange phase IV. If there was originally an equivalent amount paid add the
equivalent currency code after *E e.g. *ECYP
4. Add P prior to each tax amount which has been paid. Do not add P to taxes that
need to be paid.
___________________________________________________________________________________
Zenon NDC Ltd 28 Exchange Ticketing Course
September 2003
5. The full fare breakdown from the point of origin (even if some segments have
already been flown).
6. Any unpaid XT amounts shown on the first screen show as XT. Any paid XT
amounts shown on the first screen must be broken down at the end of the fare
calculation as usual but shown as PD instead of XT.
Remember that baggage allowance, commission and validity dates have already
been added to the phase IV record so they do not need to be included in the
exchange ticketing entry.
First Reissue
W‡T‡FA/CCASH/55.00/8.00CY*EFCASH‡ETSITI0481234123123/A//01MAR03NIC
/91234567‡ACY
or
W‡T1N1.1‡FA/CCCAX373901010111102/1104/55.00/8.00CY*EFCC
‡ETSITI0481234123123/A//01MAR03NIC/91234567‡ACY
Subsequent Reissue
W‡T‡FA/CCASH/55.00/8.00CY*EFCASH‡ETSITI0481234123123/A/
0481234123001/01MAR03NIC/91234567‡ACY
or
W‡T1N1.1‡FA/CCCAX373901010111102/1104/55.00/8.00CY*EFCC
‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/91234567‡ACY
___________________________________________________________________________________
Zenon NDC Ltd 29 Exchange Ticketing Course
September 2003
Explanation of Exchange Ticketing Format
W‡ Ticketing command
___________________________________________________________________________________
Zenon NDC Ltd 30 Exchange Ticketing Course
September 2003
01MAR03NIC Date and place of original issue.
91234567 8 character IATA number of the original issuing agent or, if originally
issued by an airline, the airline’s 2 letter code.
___________________________________________________________________________________
Zenon NDC Ltd 31 Exchange Ticketing Course
September 2003