MessageOps Notifier Installation and Configuration Guide PDF

MessageOps Email Notifier
Version 2.0
Installation & Usage Guide
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info@messageops.com
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Contents
Introduction....................................................................................................................................................................... 5
Overview ............................................................................................................................................................................. 6
Installation ......................................................................................................................................................................... 7
Pre-requisites ............................................................................................................................................................... 7
Installation Kit .............................................................................................................................................................. 7
Security Access ............................................................................................................................................................ 7
Running the Installer ................................................................................................................................................. 7
Upgrading .................................................................................................................................................................. 11
Configuration ................................................................................................................................................................. 12
Basic Settings ................................................................................................................................................................. 13
Status Area...................................................................................................................................................................... 15
Start Button................................................................................................................................................................ 15
Stop Button................................................................................................................................................................ 15
Advanced Settings ....................................................................................................................................................... 16
Expert Settings .............................................................................................................................................................. 18
Other Settings ............................................................................................................................................................... 20
Notifications .............................................................................................................................................................. 20
Startup ......................................................................................................................................................................... 21
Calendar ...................................................................................................................................................................... 21
Shell Integration ....................................................................................................................................................... 22
Login ............................................................................................................................................................................. 23
Tray Icon .......................................................................................................................................................................... 25
No Unread Messages ............................................................................................................................................. 25
Unread Messages .................................................................................................................................................... 26
Double-Click .............................................................................................................................................................. 26
Tray Tooltip .................................................................................................................................................................... 26
Disconnected............................................................................................................................................................. 26
No Email ...................................................................................................................................................................... 26
Unread Email ............................................................................................................................................................. 26
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Tray Notifications ......................................................................................................................................................... 27
Startup ......................................................................................................................................................................... 27
New Email................................................................................................................................................................... 27
Calendar Appointment .......................................................................................................................................... 28
Single-Click ................................................................................................................................................................ 28
Tray Menu ....................................................................................................................................................................... 30
Options ........................................................................................................................................................................ 30
Open OWA ................................................................................................................................................................. 31
PST Viewer.................................................................................................................................................................. 31
Open Outlook ........................................................................................................................................................... 31
Recall Last Popup .................................................................................................................................................... 31
Reset Tray Icon ......................................................................................................................................................... 31
Exit ................................................................................................................................................................................. 31
PST Viewer ...................................................................................................................................................................... 32
Mailboxes ................................................................................................................................................................... 32
Read Email.................................................................................................................................................................. 33
Attachments .............................................................................................................................................................. 35
Message Window .................................................................................................................................................... 36
Copying Body Text .................................................................................................................................................. 37
Saving Email .............................................................................................................................................................. 38
Reading MSG Files .................................................................................................................................................. 38
Tray Activation .......................................................................................................................................................... 39
Technical Notes ............................................................................................................................................................ 40
OWA URL .................................................................................................................................................................... 40
Office365 Override .................................................................................................................................................. 40
Shell Integration ....................................................................................................................................................... 41
Key Functions ....................................................................................................................................................... 41
Limitations ............................................................................................................................................................. 46
Auto-Login ................................................................................................................................................................. 48
Limitations ............................................................................................................................................................. 49
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Configuration........................................................................................................................................................ 49
Logging ............................................................................................................................................................................ 51
Screen .......................................................................................................................................................................... 51
Log Files ...................................................................................................................................................................... 51
About ................................................................................................................................................................................ 53
Uninstalling..................................................................................................................................................................... 54
Questions / Comments / Support ......................................................................................................................... 55
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Introduction
This manual is intended for End Users of the MessageOps Email Notifier (hereafter referred to
simply as Notifier) software application.
This guide does not assume that readers are highly technical beyond the day-to-day installation
& use of applications on the Windows operating system.
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Overview
Notifier is designed for end users of the Microsoft Exchange email Server, whether hosted in the
cloud (specifically, Office365) or an in-house corporate solution.
The primary user of Notifier will be those who either by choice or necessity is unable, or
unwilling to use Microsoft Outlook as their email client; instead choosing Outlook Web App
(OWA).
The main feature of Notifier is that it will visually and audibly alert the user that new mail has
arrived in their inbox. This is something which will happen quite silently if the OWA window is
not currently in-focus on the desktop. As will be seen later on, Notifier also fulfills several other
useful features which the non-Outlook user will find extremely beneficial in their daily usage of
OWA.
Notifier is designed to work out-the-box on Office365 accounts with minimal setup, however is
flexible enough to be used with almost any configuration of Exchange Server.
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Installation
This section deals with the installation of a new instance of the Notifier application, and the
upgrade of an existing installation; both processes are identical.
Pre-requisites
Notifier has a tiny footprint and will work on practically any PC that can support Windows XP or
newer. Furthermore, Notifier will have negligible processing impact on any supported platform.
The following components are required to allow the installation of Notifier.
Windows XP, Vista or 7, x86 or x64.
Microsoft .NET Framework 4.0
5Mb of disk space
IE9 preferably. IE7 and IE8 are known to work. Other browsers may work but are not
supported.
Exchange Server version 2007 SP1 or newer required.
Exchange S/MIME control for some Shell Integration features.
It is assumed that a suitable network connection exists between the target workstation and the
Exchange Server and that access details to connect to it have been provided.
Installation Kit
MessageOps supplies Notifier as a binary installer package available as a download from their
website.
Security Access
Notifier requires a suitable Local System user account with administrative privileges to be
defined which will be used during installation.
Running the Installer

Log in to the server using a privileged account and copy or download the installation kit to a
temporary folder.
Double-click the installer.

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Click Next.
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Read through the License Agreement, and click I Agree.
Choose the installation folder, and then click Install.
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The installer will unpack and configure the Notifier application. This should take little more than
a few seconds..
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Click Finish.
Upgrading
The only consideration required when upgrading an older version of Notifier is to ensure that
the application is closed before running the installer.
This can be done by right-clicking the tray icon and choosing Exit.
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Configuration
Notifier ships with a representative set of configuration defaults; however there are certain
properties that must be set manually, prior to full operation.
If Notifier does not have such details and cannot connect to Exchange then, on startup, it shall
present the Settings dialog to allow the user to provide them.
Conversely, if Notifier connects automatically to Exchange on startup then it will not show the
Settings dialog and will revert to running in the tray are of the desktop.
The Settings dialog can be manually invoked at any time by right-clicking the tray icon and
choosing Options.
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Basic Settings
The default settings view caters for users who have an Exchange configuration that allows for
the simplest of setup.
This will broadly fall into two categories of user,
Office365.
Corporate user with the Autodiscovery facility fully configured & tested.
In order to configure Notifier to communicate with Exchange, fill in the following two fields,
Email Address
Password
Additionally, if not running Office365 then please untick the Force Office365 Account on OWA
checkbox.
Once done, click the Test button and within a second or two of activity one of the following will
be displayed.
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This means that Notifier has been unable to connect to Exchange using Autodiscovery and the
provided credentials.
This means that Notifier has successfully contacted Exchange and is ready to start work.
The other options available on the Basic Settings tab are as follows.
Attempt to use Autodiscover
When ticked, Notifier will use the Email

address, Password (and, optionally, the
Username) to connect to the Exchange service
using the Autodiscover protocol. If unticked
then additional Advanced properties, such as
Server Address, will need to be provided
before a connection can be made.
Force Office365 Account on OWA
See Technical Notes later in this guide for a

discussion of exactly what this option means.
Update Interval
The interval in seconds that Notifier waits

between checking for new email. Minimum
value is 1, Maximum is 3600; Default is 5
seconds.
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Status Area
Towards the bottom of the Settings tab there is a Status area which show 3 key pieces of
information and also allows Notifier monitoring to be switched On and Off.
Email Address
This is the email address that will be used for

all operations by Notifier.
EWS URL
EWS is the mechanism which Notifier uses to

communicate with Exchange. This URL will be
derived automatically by Notifier and should
never usually be changed. There is a facility
under the Expert Settings to modify this
manually.
OWA URL
See Technical Notes later in this guide for a

discussion of exactly what this URL means.
Start Button
Clicking this will initiate a new session with Exchange based on all the available options, start the
background polling process & minimize Notifier to the tray.
If any one of the above processes fails then Notifier will report an error to the logging area and
stop until the issue has been corrected.
Stop Button
Clicking this will stop the background polling process thereby inhibiting further notifications.
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Advanced Settings
The Advanced settings view caters for users who have an Exchange configuration that cannot
take advantage of the Autodiscovery process.
There are 4 options as described below. It should be noted that, as in the above screenshot, the
Server Address option is disabled if Autodiscovery is selected under the Basic settings.
Server Address
The DNS name of the server that is the entry

point to the Exchange system be it either
hosted or in-house. Not available when using
Autodiscovery.
Username
The user identification required to gain access

to the Exchange server. Under Office365 this
will be the same as the Email Address and can
be left blank; for other systems this may need
to be specified.
Windows Domain
This will almost never be needed to be

specified. If it is, it should denote the Internal
Windows domain name, not the external
DNS name.
Exchange Version
For all Exchange Servers that are version 2010

or newer this setting can safely be left at
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Autodetect. For older, supported servers this
should be set to 2007_SP1.
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Expert Settings
The Expert settings view caters for users who have an Exchange configuration that has been
customized to the extent that normal settings will not work. Most users will never need to touch
these settings.
Use Windows Domain Credentials
If using Notifier within the same LAN as the

Exchange Server then this box will use the
credentials from the workstation session to
also connect to Exchange. When ticked, the
Username & Password fields may be left blank.
Override Autodiscovery Validation
Under normal circumstances this should be left

ticked in order to avoid spurious errors being
raised by the Autodiscovery process.
Override Certificate Check
If the Exchange Server does not have a valid

x509 certificate, issued & certified by a known
authority installed then this box can be ticked
to negotiate the errors that may be raised.
Override Exchange EWS URL
Only check this box & add a value to the field

under instruction from the Exchange system
admin. Misuse of this option will almost
certainly mean that Exchange cannot be
contacted.
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Override Exchange OWA URL
See the Technical Notes section of this guide

to fully understand what this setting means.
Normally this should not be changed.
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Other Settings
This section outlines the other options available for Notifier.
Notifications
These settings specify how Notifier alerts the user when new mail arrives.
Notifier has 2 notification options as described below. Notifications can be selected in any
combination and are not mutually exclusive.
Notifications are discussed in more depth later in this guide.
Note: if no notifications are selected then the arrival of new mail will still be noted in the
Logging area.
Enable Balloon Notifications
A balloon notification from the system tray

area will accompany any new mail arriving.
Enable Sound Notifications
An audible Ding-Dong will be heard when

new mail arrives.
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Startup
This setting designates whether or not Notifier will be automatically started when Windows logs
in.
Notifier auto-start works by placing a shortcut to the application in the Windows Startup
program menu folder. Unticking the box will remove this shortcut.
Calendar
These settings control how Notifier reports upcoming appointments via the notification system.
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By default, Notifier is designed to display notifications of upcoming appointments. This can be

fine-tuned using the options below or, alternatively, switched off completely.
Notifications are discussed in more depth later in this guide.
Disable Calendar Notifications
Ticking this box will switch Off calendar

notifications. If this option is taken then the
remaining settings are disabled.
Update Interval
This is the number of seconds between

Notifier reminding you that there is an
imminent appointment. It acts effectively like
a countdown mechanism until the event itself
occurs. Minimum value is 1, Maximum is 3600;
Default is 300 seconds (5 minutes).
Warn me
This is the number of minutes before an

appointment that Notifier starts reminding you
that there is an imminent appointment.
Minimum value is 1, Maximum is 3600; Default
is 15 minutes.
Shell Integration
These settings control how much Notifier interacts with the desktop and other applications.
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Shell Integration as a concept is very powerful and will be explained in its own section later in
this guide.
The second option is extremely useful for instance if Chrome or Firefox are installed and are the
preferred browser for most purposes, however IE is still desired for OWA functionality.
Enable Shell Integration
Ticking this box will switch On Shell Integration

and register the various services making OWA
the default mail handler. Switching it off will
reverse this process.
Always Open OWA in IE
When Notifier invokes a browser to show OWA

or an email message it can do it in one of two
ways. With this option switched On, Internet
Explorer will always be used regardless of
which browser is set up as the system default.
With it off then the default browser will be
used.
Login
This setting controls whether or not Notifier will attempt to automatically login to an OWA
session.
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This option does not work at all with Office365 accounts as it does not use the Forms-Based
Authentication mechanism that ships with standard Exchange servers.
For non-Office365 accounts the mechanism that auto-login uses are explained in more detail
later in this guide.
This option is switched Off by default.
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Tray Icon
The Notifier tray icon can be in one of two states, giving a visual indication of the Inbox message
content.
The normal behavior of Windows 7 is to hide tray icons from view which, in the case of
Notifier, will be counter-productive.
In order to ensure that the Notifier tray icon is permanently displayed, follow this process.
Click the Show Hidden Icons arrow.
Click Customize.
From the window ensure that the following option is selected then click OK.
No Unread Messages
The envelope icon normally indicates that the Inbox has no unread messages.
There are 2 other instances where this icon may mean something else. If no connection to
Exchange has been possible then this icon will also show, however the tooltip message will
indicate this more clearly (see below). If the Reset Tray Icon menu has been clicked then
regardless of there being unread email or not, this icon will be displayed (see below for more
information on this menu).
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Unread Messages
The bubble icon indicates that one or more unread email messages are in the Inbox.
Double-Click
When the tray icon is double-clicked then the main OWA windows will be displayed with the
Inbox visible.
Tray Tooltip
When the mouse is hovered over the tray icon, a message will be displayed in an overlay to
indicate the current connection and mailbox status.
Disconnected
Displayed on application startup and also if no connection to Exchange is possible.
No Email
Displayed when a connection has been made but there are no emails in the Inbox.
The second line indicates the physical mailbox server that has been connected to followed by
the name of the account.
Unread Email
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Displayed when there is an active connection and one or more unread email messages in the
Inbox.
Tray Notifications
The main purpose of the Notifier application is to visually and/or aurally indicate to the user that
new mail has arrived in their Inbox.
The visual indication is via a balloon popup which comes from the tray icon as shown below.
In common with Windows behavior, notification balloons will remain visible on-screen until
the user causes some activity with either keyboard or mouse at which point the balloon will
slowly fade from view. If the user is away from the workstation or operating an application
which obscures the desktop, e.g. a game then the notifications will be queued until such point
as normal usage is resumed.
Startup
When Notifier starts, it checks for unread messages in the Inbox; if it finds any then it will pop
up an initial notification.
This message will simply state how many unread emails are available.
New Email
This notification will appear any time a new email arrives in the Inbox. If multiple new emails
have arrived within the polling frequency then multiple notifications will be generated.
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Calendar Appointment
This notification will first appear 15 minutes or so before the appointment time and will be
repeated every 5 minutes thereafter until the appointment has started.
These times can be modified in the Settings as described above.
Single-Click
When a notification balloon is clicked then Notifier will bring up the specific email message that
generated the alert.
Important: the single-click functionality will not work correctly when the Office365 override
option is switched on. For further discussion see the Office365 section in the Technical Notes
later in this manual.
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In the case of Calendar notifications, the appointment will be displayed.
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Tray Menu
Right-clicking the tray icon will display a context menu that exposes several pieces of
functionality as described below.
Options
This will bring into view the main Notifier window allowing options to be modified.
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Open OWA
This has an identical effect to double-clicking the tray icon and will bring up the main OWA
window with the Inbox visible.
PST Viewer
This will bring up the PST Viewer window, which is described in more detail elsewhere in this
manual.
Open Outlook
If Microsoft Outlook is installed then selecting this option will start it up.
Recall Last Popup

Notification windows fade away after a few seconds and cannot normally be recalled. Clicking
this option will re-generate the last popup balloon allowing the user, for example, to click on it
and show the email message directly.
Reset Tray Icon

Normally, the tray icon will remain as the speech balloon until all unread emails in the Inbox
have been marked as read. Clicking this option will force the tray icon back to the default
envelope graphic until such time as another new email arrives.
Exit
Close down the Notifier application completely.
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PST Viewer
Notifier ships with a utility that provides the capability to open Microsoft Outlook compatible
PST files and read the mail contained therein.
This is an essential piece of functionality for users that now exclusively use OWA for mail
handling but have archived emails from previous use of Outlook.
As well as PST files, Notifier can also open & read MSG files that contain single email messages.
Mailboxes
Prior to showing the email within a PST, the file itself needs to be loaded into Notifier as a
mailbox.
Notifier supports multiple mailboxes and will remember them once loaded.
Click Add PST.
Select a PST file and click Open.

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The PST is loaded into Notifier as a mailbox.
Repeat the above to add as many mailboxes as required.

Mailboxes can be removed by selecting the checkbox to the left of the entry and clicking the
Remove button.
Read Email
When at least one mailbox has been loaded, click the View button to bring up the mail reader.
A new window appears.
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The first mailbox on the list will be selected by default, however other mailboxes can be selected
from the dropdown list in the top left of the window.
The mail reader operates in a very similar fashion to Microsoft Outlook with a navigable tree
on the left side of the window.
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Clicking on a folder will load the messages contained within that folder into the message list on
the upper-right side of the window.
Clicking on a message in this list will load the actual email contents into the message pane in
the lower-right of the window.
As can be seen the header information is shown just above the message contents.
Subject
Sender
Time Sent
Attachments (see below)
Attachments
When an email message has one or more attachments then the message list will show an
indicator on the very left of the entry.
The message header will also have a visual indicator.

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Clicking on this icon will bring up the attachments window.
If there are multiple attachments then they will each be displayed in the list here.
Attachments can be saved and viewed from this dialog. Check one or more attachments on the
list and press either the Save or View button.
Saving will bring up a dialog to pick a destination folder & filename.
Viewing will inform Windows to bring up the default application to show the attachment
depending on the file type.
The attachments window can also be reached by clicking the button in the toolbar.
Message Window
Double-clicking an entry in the message list will bring up the email in a separate window.
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This window shows the same basic information as the main window and also allows the
attachments dialog to be activated.
Copying Body Text

The contents of an email may be copied to the Windows clipboard from the main window by
selecting text then right-clicking the message body area and selecting Copy.
Alternatively, if the entire body is required, the Select All option can be chosen prior to the
Copy.
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Saving Email
An email may be saved to a MSG file by selecting it in the message list then clicking the button
in the toolbar.
This will show a dialog allowing selection of destination & filename.
Reading MSG Files

MSG files that have been saved from Notifier itself, or obtained from Microsoft Outlook and
other sources may be loaded directly into the Message Window from the main application.
From the dialog, select the MSG file and click Open.
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At this point the Message Window will open with the contents of the MSG file loaded.
Tray Activation
The PST Viewer may be activated directly from the tray menu.
If mailboxes have been pre-loaded into Notifier as described earlier then the window will be
shown with these PST mailboxes available.
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Technical Notes
OWA URL
The URL that is used by Notifier to interact with OWA is derived in one of 5 ways depending on
chosen options. The following are in descending order of priority.
1. Office365 Override (see next note).
https://www.outlook.com/owa/<Email>
2. Autodiscovery.
Address reported by Exchange through Autodiscovery.
3. Override Exchange OWA URL.
Whatever the user specifies.
4. Server Address.
https://<Server>/owa/<Email>
5. Unknown.
URL cannot be derived from any of the above. No connection possible.
Office365 Override
Due to the way Microsoft have implemented the session handling of OWA on Office365 Notifier
needs to implement a workaround to ensure that the URL will actually bring up the correct site.
Once an Office365 OWA session is logged in the session will last 2 or 3 days meaning that
username & password need not be typed in each & every time the site is contacted. Once this
session is established then the Autodiscovered OWA URL works flawlessly and will bring up the
main window and also specific emails when notifications are clicked.
The issue, which necessitates the Override feature, is before this session has been established.
Attempting to contact Office365 OWA at this point will result in a generic live.com login page
being redirected to which will refuse to accept the Office365 user details. This is a Microsoft
issue and something entirely out with our control.
When this happens, switching on the Office365 Override will ensure that the correct login page
is displayed and allow the session to be established. This is why the Override is enabled by
default in the Notifier application.
Leaving the Override switched on does no harm; however notification clicking will not bring up
the email message correctly. Switching off the Override once the session is established will reenable this functionality.
We are hopeful that at some stage Microsoft will sort out this anomaly so we can dispense with
this rather complicated & crude workaround.
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Shell Integration
Shell Integration is a concept that encompasses several key pieces of functionality that attempt
to make OWA more usable within the standard Windows desktop.
Microsoft Outlook - and several other mail client applications utilize some hooks into the
Windows registry which expose some advanced functions such as sending mail from within
Office and enabling Send To links. The Shell Integration features of Notifier go some way to
giving OWA similar functionality.
Key Functions
Default Mail Handler
Windows has a concept of defining a single default application that will catch & handle all
mail-related activities. Normally OWA cannot be registered in this way as, at the end of the day,
it is simply a website running within Internet Explorer. Notifier Shell Integration provides a
mechanism for allowing OWA to be declared the default mail handler.
The default programs can be accessed from the Start Menu.
Access the final option.
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The following dialog will be displayed.
Click on the Non-Microsoft option.
This shows that Outlook Web Access has been assigned as the default E-mail program by
Windows.
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MAILTO Links
When a MAILTO link is clicked within a browser application such as Internet Explorer then
Windows will entrust the handling of that link to a default application. Shell Integration allows
Notifier to be that default handler.
To examine this setting access Default Programs from the Start Menu.
Select the Default Programs option.
Once loaded, the list of default programs will be displayed. Looking down the list, an entry for
OWA Notifier will be visible.
Clicking on this entry will display a description of the application.
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Notice the text, The program has all its defaults. In actual fact, Notifier only has a single default
but the main point here is that Windows is informing us that it has been successfully assigned
that default.
To see what the default is click on the second option.
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This shows that Notifier has been assigned to handle any MAILTO links generated by
Windows.
Send To within Applications
Microsoft Office and several other commercial applications utilize a mechanism called MAPI
which allows these applications to send email by offloading the process to another program.
Normally OWA cannot take advantage of this functionality, however Shell Integration enables
this meaning OWA can receive MAPI notifications.
Furthermore, Notifier supports the passing of attachments so the following type of operation
will work.
From within a Microsoft Word document, access the Save & Send menu.
And click on the Send as Attachment button.
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When activated, this will open a New Mail window in OWA and attach the Word document.
Send to Mail recipient
Similar to the previous option, this feature allows files to be attached to a new email message in
OWA directly from Explorer or the Windows desktop.
Highlight one or more files on the Desktop.
Right-click and select Send to Mail recipient.
When activated, this will open a New Mail window in OWA and attach the files.
Limitations
Browser
All the Shell Integration features are designed to be used within Internet Explorer.
Office365 & S/MIME
The Send To functions of Notifier depend on a Microsoft ActiveX Control called S/MIME being
installed or the attachment of the files will fail. For normal Exchange configurations this can be
installed from the OWA settings page, as described below.
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Unfortunately, hosted Microsoft Exchange solutions, such as Office365 do not expose S/MIME at
present, therefore this functionality will not work under Office365. It is hoped that in future,
Microsoft will offer this at some point.
Click on the Options button within OWA.
Then select All Options.
After the Options have loaded, click on Settings.
Click on S/MIME from the top row of buttons.
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Install the control from the link on this page.
Accept all defaults & security warnings then once installed close down Internet Explorer and
restart it.
The first time S/MIME runs, an additional security warning will be displayed which can be safely
accepted.
Auto-Login
Notifier has a facility which will attempt to pass the password of the current user to the OWA
window and click Return automatically, thereby effecting an automated logon to the mailbox.
This functionality is designed to operate on Exchange installations which utilize the Forms-based
Authentication page standard on non-cloud configurations.
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Limitations
Office365 does not use this mechanism and will therefore not work. Office365 does allow the
password to be remembered which has a similar effect, although the session will expire after a
number of days.
Configuration
For non-cloud installations the best way to ensure automatic logins work is to follow these
steps.
Manually start Internet Explorer and browse to the OWA address.
On the Forms-based Authentication screen, ensure that This is a private computer is

selected.
Type in the Username & Password.
Click Sign In.

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Open up the Notifier and the Login Settings page.
Select Enable Automated Login
Minimize Notifier.
Close all Internet Explorer windows.
Having done this once, and assuming that Notifier has been successfully configured to access
Exchange, double-clicking the Notifier tray icon will start Internet Explorer and within a few
seconds the password will be pushed to it and the session will log in.
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Logging
Screen
All messages are logged to the Logging tab which will refresh in real-time as events are
generated.
The most recent log message will also be shown in the status bar at the bottom of the window
as this is visible at all times.
Log Files
Notifier keeps a hard log of all events in a text file in the following location,
C:\Users\<username>\AppData\Local\MessageOps\OWA Notifier\1.0.0.0\notifier.log1
If there are any problems or you are investigating an unexpected event then this is the place to
look.
This file will be written to sequentially until it reaches 10Mb in size, at which point it is archived
with an appended timestamp to the name. A maximum of 10 such files will be kept before
being deleted, oldest first, to make room for newer files.
Note that this location will differ on a Windows XP installation.
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MessageOps may ask you to send them this file in the eventuality of a technical query.
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About
This tab displays version & contact information that should be quoted when contacting
MessageOps for support or advice.
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Uninstalling
Notifier can be cleanly uninstalled by selecting the option in the Start Menu folder.
Alternatively, use the Programs & Features applet in the Control Panel.
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Questions / Comments / Support

Wed like to get your feedback whether its good or bad. If you have any questions, comments,
suggestions, or run into problems, please email support@messageops.com.

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MessageOps Notifier Installation and Configuration Guide PDF

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MessageOps Email Notifier

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Windows XP, Vista or 7, x86 or x64.

Microsoft .NET Framework 4.0

5Mb of disk space

Exchange Server version 2007 SP1 or newer required.

Exchange S/MIME control for some Shell Integration features.

Running the Installer

Double-click the installer.

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Choose the installation folder, and then click Install.

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This will broadly fall into two categories of user,

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Attempt to use Autodiscover

When ticked, Notifier will use the Email

Force Office365 Account on OWA

See Technical Notes later in this guide for a

The interval in seconds that Notifier waits

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This is the email address that will be used for

EWS is the mechanism which Notifier uses to

See Technical Notes later in this guide for a

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The DNS name of the server that is the entry

The user identification required to gain access

This will almost never be needed to be

For all Exchange Servers that are version 2010

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Use Windows Domain Credentials

If using Notifier within the same LAN as the

Override Autodiscovery Validation

Under normal circumstances this should be left

Override Certificate Check

If the Exchange Server does not have a valid

Override Exchange EWS URL

Only check this box & add a value to the field

Override Exchange OWA URL

See the Technical Notes section of this guide

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Enable Balloon Notifications

A balloon notification from the system tray

Enable Sound Notifications

An audible Ding-Dong will be heard when

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By default, Notifier is designed to display notifications of upcoming appointments. This can be

Disable Calendar Notifications

Ticking this box will switch Off calendar

This is the number of seconds between

This is the number of minutes before an

Enable Shell Integration

Ticking this box will switch On Shell Integration

Always Open OWA in IE

When Notifier invokes a browser to show OWA

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