ART T.

TAKETA
Roseville, CA 95747 Cell: 916-765-4236
Email: attaketa@yahoo.com LinkedIn: www.linkedin.com/in/ataketa/

OBJECTIVES
Leverage business acumen and exceptional leadership to ignite company growth.
Dynamic, resourceful, and results-oriented professional with extensive experience in strategic account development
and management, P&L accountability, and team leadership. Scope of responsibility has covered multi-million dollar
key accounts with more than $26 million in total volume and 400 employees. Consistently achieve and/or exceed
objectives by delivering on expectations of timely, high quality service within budget parameters for both profit and
not-for-profit organizations. Excel at leading by example, using influencing skills and developing trusted client
relationships to proactively address and resolve issues. Focused on building internal and external relationships with
key stakeholders and continually improving multi-unit operations, excellent customer service and profitability. Selfdirected leader who builds and motivates high-performance teams that deliver outstanding results. Combine superb
negotiating skills and disciplined decision making with straightforward communication style.

CORE COMPETENCIES

Strategic Planning & Analysis

P&L Management
Financial Reporting
Budget & Expense Control
Customer Service Excellence

New Account Development

Inventory Management
Client Relationships
Contract Negotiations
Special Projects Management

Leadership Development
Multi-Account Management
Training and Development
Staff Management
Vendor Relations

PROFESSIONAL EXPERIENCE
Sodexo, Gaithersburg, MD 1980 - 2014
Leading provider of integrated food service and facilities management in the U.S., Canada, and Mexico serving 10
million customers in 6,000 locations with $4 billion in annual sales and over 110,000 employees.
District Manager, Northern California (1999 - 2014)
Manage a $26 million district with 32 managers and over 400 employees serving 15 multi-service accounts. Serve
as primary client relationship manager and leader for the internal team overseeing contract requirements, quality,
staff development and account retention and growth Lead retention and account expansion strategies, and contract
negotiations. Oversee budget development and ongoing reporting requirements with a strong focus on continuous
improvement initiatives to increase profitability. Develop managerial team competencies and leadership
capabilities, and assist in team building efforts.
Key Accomplishments
Successfully retained and/or extended 15 contracts.
Sold and opened new accounts, including two valued at over $3 million.
Consistently improved financial performance year over year.
Attained high client satisfaction results for support and responsiveness.
Design, develop and blend innovation into operations to enhance guest experiences.
General Manager - Hewlett-Packard Company, Roseville, CA (1997 1999)
Managed a multi-service contract for an $8 million account including Food Service, Fleet Management, Copy
Services and Office Support Services with a staff of nine managers and over 175 employees. Total food service

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operations for the 14,000+ employee facility included three cafs, five satellite cafs and catering. Involved with
planning, construction and opening of new caf.
Key Accomplishments

Increased profitability by 40% during first year in position.

Extended contract for three years without a bid process by delivering on all contract requirements with high
quality and developing trusted client relationships.
Delivered cost savings to HP with quality office support services administrative assistants placements.
Designed and enhanced color copying services that brought cost savings to client and grew revenue.
Food Service Director - Weber State University, Ogden, UT (1995 - 1996)
Took over and turned around this failing account which managed total food service operations at an 8000 student
commuter campus. The unit included a food court caf, catering, resident dining, faculty dining and concessions.
Supervise six Managers and Supervisors and a staff of 40 FTEs. Also served as District Safety Coordinator.
Key Accomplishments
Increased profitability by $200,000 in two years, following a five year loss of approximately $1 million.
Rebuilt client trust to achieve two, one-year contract extensions with no competitive bidding.
Improved catering processes to retain exclusive catering rights for the account, which were in jeopardy.
Controller - University of Nevada, Reno, NV (1993 - 1994)
Managed all financial aspects for this $8 million account, including accounts payable/receivable, budgets, payroll,
reporting, and inventory, for Retail and Resident Dining Services, Vending, Catering and Concessions operation.
Successfully organized and developed central accounting office processes. Performed trend analysis to assist
decision making. Served as Network Administrator and Account Safety Coordinator.
Key Accomplishments
Defined accounting processes for management team that resulted in a realized profit one year after
account opening.
Supported General Manager to provide consistently high quality service and establish strong client
relations.
Installed and designed a one card access program.

EDUCATION
Bachelors of Business Administration Degree
University of Hawaii, Manoa, HI
Emphasis in Hotel and Restaurant Management

CIVIC INVOLVEMENT AND AWARDS

NorCal Golf 4 Charity, Chairman of the Board of Directors,
2012 to 2014
Northern California Golf 4 Charity, www.norcalgolf4charity.com,
Member, Chair 1997 - 2014
Sodexo Foundation Fund Raiser Award, 2005
Sodexo Stop Hunger Heroes of Everyday Life Award, Regional Recipient 2003, 2013
Community Service Award, Network Enterprises, Honolulu, HI
Presented for providing job opportunities for disabled individuals.