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SUR
YA
PRA
TAP SINGH
SALUTING
OUR HONORABLE FOUNDER
BHARATH RATNA
A
VISIONARY
Submitted by
SURYA
SINGH
PRATAP
REG NO:
102ME12077
CERTIFICATE
Class
: 5th Sem
Branch : Mech
Examiners Signature
01._____________ (External)
02._____________ (Internal)
Teacher in-charge
Development Programme
LOG SHEET
Name: Surya Pratap Singh
Reg No. : 102ME12077
Sl.
No.
Date
1.
22-07-14
Communication Skills
Completed
Evaluation
(as Suggestion
in Each task)
(5 marks)
2.
05-08-14
Communication Exercise
Completed
(5 marks)
3.
19-08-14
Listening Skills
Completed
(5 marks)
4.
02-09-14
Reading Skills
Completed
(5 marks)
5.
16-09-14
Writing Skills
Completed
(10 marks)
6.
30-09-14
Completed
(5 marks)
7.
07-10-14
Oral Communication
Completed
(5 marks)
8.
14-10-14
Data Analysis
Completed
(10 marks)
9.
21-10-14
Presentation Skills
Completed
(10 marks)
10.
27-10-14
Completed
(5 marks)
11.
30-10-14
Log Book
Completed
(10 marks)
Task
Progress
Of Task
Total:
Signature of Guide
02. Certificate
(out of 75)
Signature of HOD
CONTENT SHEET
01. Cover Page
Initials Of
Lecturer
ACKNOWLEDGEMENT
I would like to express my sincere thanks to Mr N MALLIKARJUNA
(Lecturer in Mechanical Engg.) for their guidance and constant
supervision as well as for their support in completing the C.A.S.P lab,
without their support this work would have been incomplete.
I would also like to thank HOD Mr N S Satish Rao and Principal Mr. K
Krishna murthy and all the staff members who helped and supported me
during the course of my work.
I would also like to acknowledge those who directly and indirectly
helped me in fulfilling this task.I would like to thank all my friends and
particularly my parents.
TASK-10
PICK AND SPEAK
ALTERNATIVE MATERIALS FOR MANUFACTURING
Historically, recycling has made a lot of sense. Its economical. It helps the environment. Its easy. But
recycling these days is taking on a pioneering spirit, especially in the car industry.
Last week, the Swiss auto manufacturer Rinspeed, known for their underwater sQuba car and the
Splash that can cross water, announced its latest concept car called BamBoo.
This front-wheel drive, open-air electric vehicle awakens the longing for sun, summer, for lightness
and easiness, the desire to be at the beach, according to Rinspeed. Although bamboo is played up in
the name of the car, only interior components are made from bamboo fiber. Still, the eco-friendliness of
the car cant be ignored.
The same week the Rinspeed announced the BamBoo, a car company a little closer to home announced
a similar venture into recycling unconventional materials in their automobiles.
Ford announced that it will be using recycled blue jeans in interior areas of the 2012 Focus. The cotton
from about two pairs of average-sized American jeans will be used as sound absorption material and
carpet backing in each car.
Ford already uses recycled yarn on seat covers, soy-based foam in its seat cushions and natural-fiber
plastic in certain components. The 2 million vehicles in Fords fleet that contain the soy-based foam
reduced petroleum oil use by 1.5 million pounds, according to the ICIS.
The innovative spirit doesnt stop at recycling. Eco-friendly, bio-based materials like the soy foam
cushions and fiber-reinforced plastics are already being used in many cars throughout the world.
According to the ICIS, use of bio-based materials in the car industry is steadily increasing. Corn-based
polyols are being used to make a wide range of interior car components, such as coatings, adhesives,
sealants and elastomers.
EcoPaXX, a bio-based, heat-resistant, high-performance engineering plastic that is both carbon-neutral
and made from 70 percent renewable resources, was introduced by DSM, a Dutch chemical company,
and will be on the market early next year. The hope is to use this plastic in the engine compartment,
which is too hot for most bio-based plastics.
DSM isnt alone in its mission to create high-performance, bio-based plastics that can be used for auto
parts. Arkema engineered a bioplastic that can replace metal and parts of the 2009 Toyota Camry are
molded from DuPonts Zytel RS nylon, a bioplastic hybrid made partly from castor beans.
TASK-9
PRESENTATION SKILLS
Company
LOGO
S.J (GOVT)POLYTECHNIC
BANGALORE
Components of a Plane
Principal of Airfoil
Bernoullis Principle
When a fluid moves fast,
its pressure decreases.
Since air is considered
a fluid, this principle can
be applied to the design
of a wing.
Types of wings
Delta Wing
Delta Wings
Looks like a large triangle
from above
Can reach high speeds
Landing speeds are very fast
Wing shape found on the
Supersonic transport Aircraft
Concord.
Delta wing sweeps back
from the fuselage with the angle
between the leading edge of the
wing as high as 60 degrees & the
angle between the fuselage and
trailing edge of the wing around
90 degrees
AREA RULE:
The final wing shape we look at
the triangular wing is used on the
supersonic planes ,or planes that
go faster than the speed of
sound. A triangular wing is often
referred as delta wing
Delta wing has a low aspect ratio,
but their shape reduces the drag
while flying on the supersonic
speed .They are usually like right
angles ,with right angles next to
the fuselage.
A triangle is like trapezoid ,except it has one less side ,so we start with area
formula with trapezoid, we would set base 1 to zero ,which makes disappear .
a) The primary advantage of delta wing Design is that the wing's leading edge
remains behind the shock wave generated by the nose of the aircraft when
flying at super sonic speeds, which is an improvement on traditional wing
Designs.
b) Being highly swept wing the Delta plan form carries across the entire aircraft.
c) Generally Delta wing will be stronger then a similar swept wing, as well as
having much more internal volume for fuel and other storage.
d) Additional advantages of the Delta wing are simplicity of manufacture,
strength, and substantial interior volume for fuel or other equipment. Because
the delta wing is simple, it can be made very robust (even if it is quite thin).
D ISAD VANTAGE OF D ELTA WINGS:
a) Delta wing requires high landing and take off speeds and landing runs
b) Delta wing are highly unstable at high angle of attack
c) Tremendous drag is produced to keep plane in plane level
d) high speed take off was an terrible factor for accident , for the plane high
ground speed before becoming airborne placed major stress on aircraft tyres ,
which explode upon during striking the runway
2. Space shuttle
3. Racing cars
5. Strap-on jet
pack flying wing
Conclusion
Delta wing structure is Simplicity in manufacturing,
Least no ribs, stringers, spars & longerons are used
because of simple structure
Greater strength than other swept wings
Better maneuverability
Able to with stand high aerodynamic loads during supersonic flight
conditions
Because of this characteristics delta wing is most preferred in
fighter aircraft
TASK-8
Data Analysis
(Data of two air conditioners of two different manufactures)
LG AS-W246C2U1
Inverter V
Hot & Cold
2.0TR
AS-W246C2U1
Highlights
Capacity (TR)
Cooling(watts)
Heating(watts)
Compressor
Power Supply(Volt/Phase/Hz.)
Power Input (Watts)
Running Current(Amps)
Hot & Cold
2.0TR
900~6300~8650
900~8440~11400
Rotary - R410A
220-240V/Single/50
2,190 / 2,330
9.8 / 10.4
Yes
3.21/3.62
777 / 2,119
29
LED
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Performance
EER (W/W)
Air circulation (In/Out)(CFM)
Noise Level (Indoor)(db)
Operation
Panel Display
Filter type
Anti-Bacteria Filter
Dual protection filter
Plasmaster Cyclotron Filter
Virus & Allergy Safe filter
Triple Filter
Air swing
Other Functions
Speed Setting
Auto Restart
Auto clean
Sleep mode
On Timer
Off Timer
Dehumidification
Chaos Logic
Fuzzy Logic
Jet Cool
Night Glow Buttons on Remote
6/5
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
17
60
Dimensions
Indoor (mm)(WxHxD)
Outdoor (mm)(WxHxD)
Net Weight
Indoor (Kg)
Outdoor (Kg)
KEY FEATURES
LG
upgraded
Plasmaster
Cyclotron
filter
particle
eliminate
with
upto
&
germs
30%
greater efficiency
than conventional models with Plasma filter. The system reduces microscopic contaminant & dust.
This filter removes house mites, micro dust & pet fur in order to save user form the allergy / asthma
symptoms.
Dust floating in the air is sucked into the Air Conditioner and caught in the air filter. LG's newly
developed allergy filter is a new advancement. This allergy filter has 'Subtilisin A' enzyme which
destroys house mites and allergen.
Triple Filter
Eliminates chemical particles and other odours such as foot and smoke smell. The triple filter
consists of three specialized filters to reduce the symptoms associated with various organic
compounds including formaldehyde. It also has the ability to remove unpleasant odors creating a
more comfortable environment.
Dynamic double vanes blow air in 6 different horizontal channels & 5 different vertical channels.
In total, 30 different swing modes work to offer the most pleasant air channel in every direction.
The Dual Protection Filter is easy to remove making it easier to clean both the interior of the air
conditioner and the filter itself. This means it is easier to clean and maintain.
Jet Cool
High speed cooling to get the lowest temperature in minutes. Instant relief in summers too.
E-Saver Mode
Energy saving mode is an operation mode that consumes minimum energy while maintaining body
comfort by applying Body Adaptation Time Algorithm (BATA) to Air Conditioners.
PanasonicCV-YC36PKY
Type of split
Number of Indoor
Units
Cooling
Wall Mounted
33100
Compressor
Number of Compressors
Compressor Type
Rotary
Energy Efficiency
10.38
ratio (EER)
5.9
Moisture Removal
740 (ft3/min)
(Lts/Hr)
52
55
Performance
(M3/Hr)
Noise Levels
(Indoor) (db)
Noise Levels
(Outdoor) (db)
Power Requirement
3190
Total Power
Consumption (Watts)
Running Current
(Amps)
Power Supply
(Volt/Phase/Hz)
Filters
Yes
General Features
Timers
Yes
Auto Restart
Yes
Remote control
Yes
Dimensions (Indoor)
Dimensions (W x D x H)
18
Dimensions (Outdoor)
Dimensions (W x D x H)
88
Odour-Removing Function
More Features
Other Features
1 Year
The Panasonic CS/CU-YC36PKY is a split air conditioner thathas a capacity of more than 2 tons. The
odour removing function of this air conditioner ensures that the unit is free from any unpleasant
odours during start-up by suppressing the source of the odour. The split AC has a high cooling capacity
of 9700 watts along with an Energy Efficiency Ratio of 3.04.
Bo
dy
&
De
sign
The Blue Fin condenser of the Panasonic CS/CU-YC36PKY air conditioner is coated an anti-rust layer
for improved durability. The Panasonic air conditioner has a super Tropical compressor, which is
designed for cooling in an ambient temperature as high as 55 degree C. the top panel of the Indoor unit
is easily accessible for cleaning and maintenance purposes. The operations of this AC can be controlled
using the LCD wireless remote controller. The horizontal air flow direction of this Panasonic AC can
be manually controlled.
Anti-bacterial filter: the anti bacterial filter combines three effects in one: anti-bacteria, anti-virus antiallergen protection to provide clean air. dour Removing function: With this function, theres no
unpleasant odour when the unit starts up. Thats because the fan remains off momentarily, while the
source of odour inside the air conditioner is suppressed. Blue Fin Condenser: An Air Conditioners
performance depends largely on its condenser, which can take a beating from exposure to salty air,
wind, dust and other corrosive factors. Panasonic has found a way to triple the life of our condenser,
using a layer of our original anti-rust coating. This special coating lets you enjoy more years of reliable
comfort plus extra economy over the long run.
Highlights
LG AS-W246C2U1
Panasonic CS-YC36PKY
Type of split
Number of Indoor Units
Capacity(ton)
Cooling(watt)
BEE Star Rating
Wall Mounted
1
2
29515
Wall Mounted
1
2
33100
3
1
Rotary
R410A
1
Rotary
R410A
3.21
Digital
10.38
5.9
740(ft3/min)
52
55
Digital
2190
3190
Running Time(Amps)
Power Supply(Volt/Phase/Hz)
9.8
220-240V/Single/50
16
230/1/50
YES
YES
YES
NO
NO
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
NO
NO
NO
YES
NO
NO
NO
Compressor
Number of Compressor
Compressor Type
Refrigerant Gas
Performance
Energy Efficiency Ratio(ERR)
Moisture Removal(lts/Hr)
Air Circulation (high)(M3/Hr)
Noise levels(indoor)(db)
Noise levels(outdoor)(db)
Temperature control
777CFM
29
Power Requirement
Filters
Virus & Allergy Safe Filter
Plasmaster Cyclotron Filter
Anti-fungus or Bacteria Filter
General Features
Timers
Auto Restart
Dehumidification
Fuzzy Loic
Sleep Mode
Remote Control
Air swing
Inverter
Hot & Cold
Dimensions (Indoor)
Dimensions (W x D x H )
Weight (indoor)(Kg)
Dimensions (outdoor)
Dimensions (W x D x H )
Weight (indoor)(Kg)
MONTH
JANUARY
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
MONTH
JANUARY
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
CONCLUSION
By analysing the above data of the two air conditioners LG AS-W246C2U1 and Panasonic CSYC36PKY we can come to a conclusion that the both the products has almost similar features but by
considering some exclusive features which are present in LG we can say that LG is much better than
the Panasonic.
And the FEATURES that we have considered to say that LG is best than the Panasonic are as follows
It has Virus and Allergy Safe Filter and Plasmaster Cyclotron Filter which is not present in
Panasonic.
It consumes 2190 watts whereas Panasonic consumes 3190watts.
The LG air conditioner works for both heating and cooling , but Panasonic works only as
cooling function.
Apart from these it has Dehumidification ,fuzzy logic, Sleep Mode, Air Swing, Inverter features
that does not exist in Panasonic.
TASK-7
ORAL COMMUNICATION
DEBATE: QUALITIES REQUIRED FOR GOOD
ENTREPRENEURS
Successful entrepreneurs are disciplined enough to take steps every day towards the
achievement of their objectives. They are confident with the knowledge that they will make their
businesses succeed in everything they do. They have the ability to look at everything around them and
focus it towards their goal. Entrepreneurs know that if something has to be done they should start it
themselves. An entrepreneur will highlight their own companys track record of success.
They will repurpose products to the market them to new industries. Successful entrepreneurs do
not believe that something cannot be done. They are very good at highlighting the benefits of any
situation and coaching others to their success. Their mind is constantly on their work, whether they are
in or out of the workplace. The successful entrepreneur will always be reading and researching ways to
make the business better.
TASK-6
KNOWLEDGE OF USING INTERNET
Underwater Welding, Marine applications, Processes
The recent developments in the manufacturing world have led to a revolutionary change in the
design and development of various systems. Developments in welding technology are one of such
changes. Welding processes have been used extensively as a joining technique, used in design and
fabrication of various structures like naval ships, airplanes, automobiles, bridges, pressure vessels, etc.
Welding has emerged as a better option in contrast to other joining techniques in terms of joint
efficiency, mechanical properties with a greater application impact. In some intricate situations, the
Robot based welding processes have replaced human welders. During the last few years, the
automation of welding process for pipe structures have gained significant momentum with an objective
to improve the productivity and accuracy in the areas involving marine applications, etc. Various
research studies in the welding environment have shown that productivity improvement is a major
thrust area of welding industry. The welders in todays world are under tremendous pressure to meet
two major challenges. These are the higher weld quality and; reduced manufacturing cost.
Another emerging area in marine application welding systems is the underwater welding
technique. Underwater Welding (UW) has been significantly used for over five decades. However, its
use has not reached to a significant level in a welding environment due to number of factors. The
underwater welding process came into existence with the development of water-proof electrodes in
1940s (Keats, 2005). It is the process of welding at elevated pressures, normally underwater. It may be
carried out in the water itself or dry inside a specially constructed positive pressure envelope, thereby
providing a special environment. Under water is also known as hyperbaric welding when used in a
dry environment, and underwater welding when in a wet environment. The application areas of this
welding technique include a wide variety of structures, such as repair ships, offshore oil platforms, and
pipelines. Steel is the most common material welded (Cary and Helzer, 2005). Various researchers have
defined the concept of underwater welding in different ways (Haddad and Farmer, 1985; Oates, 1996;
Schmidt, 1996; Khanna, 2004; and Cary and Helzer, 2005).
In practice, the use of underwater wet welding for offshore repairs has been limited mainly
because of porosity and low toughness in the resulting welds. With appropriate consumable design,
however, it is possible to reduce porosity and to enhance weld metal toughness through micro structural
refinement. Hence, welding in offshore and marine application is an important area of research and
needs considerable attention and understanding where, many problems are still unsolved. In the present
review, a brief understanding of the problems in underwater welding will be discussed in context to the
existing welding techniques. Detailed description of a few advanced welding techniques has also been
made. Finally, the scope of further research would be recommended.
TASK-6
KNOWLEDGE OF USING INTERNET
TASK-5
Writing Skills
Covering Letter
From:
Surya Pratap Singh
#929/2, Map Qtrs,
Air force Station, Jalahalli (East),
Bangalore-560014
India
Email: suryapratapsingh1997@gmail.com
Date: September 24, 2014
To:
Robert Bosch (p) Ltd
Audugodi,
Bangalore-560007
Email: RobertBosch@gmail.com
Yours Sincerely,
TASK-5
Writing Skills
Covering Letter
From:
Surya Pratap Singh
#929/2, Map Qtrs,
Air force Station, Jalahalli (East),
Bangalore-560014
India
Email: suryapratapsingh1997@gmail.com
Date: September 24, 2014
To:
Ferrari motors (p) Ltd
New York,
U.S.A-890126
Email: Ferrarimotors@gmail.com
Yours Sincerely,
CURRICULUM VITAE
SURYA PRATAP SINGH
suryapratapsingh1997@gmail.com
Mobile: 9632966895
Objectives:
Intend to Serve Organization where I can apply the best of my knowledge, creativity, leadership and
technical skills in the field of Mechanical Engg. And also to build a career with leading corporate along
with committed & dedicated people, which will help me to explore myself and willing to work as a key.
Educational Qualifications:
Qualification
School/College
Year of
Passing
Diploma in
Mechanical
Engg.
2012-2015
Polytechnic Bangalore
Percentage
Sem
Percentage
66.13%
II
79.46%
III
79.31%
IV
73.48%
V
VI
C.B.S.E
(10th Class)
Technical Skills:
Solid Edge, C-Language & Mat lab
Strengths:
Sincere
Dedicated
Disciplined
Quick learner
Good in communication
March 2012
Still
Studying
9.4 CGPA
Hobbies:
Playing Basketball
Successfully completed Soft skills training Conducted by Shine Social Welfare & Health Care
Charitable Trust Bangalore at college Premises
Personal Details:
Name
Father Name
JOHAR SINGH
Date of Birth
Marital Status
Single
Religion
Hindu
Nationality
Indian
Language Known
Permanent Address
Mobile
9632966895
Email ID
suryapratapsingh1997@gmail.com
Declaration:
I hereby declare that all the Particulars given above are correct to the best of my knowledge & belief.
Date: 05-11-2014
Place: Bangalore
TASK-5
Writing Skills
ESSAY
SENSORS
Sensor technology is a growing form of technology that has caught everyones attention in the
recent times engineers have been continuously working on new forms of sensors for incorporating
different features into a technology. A sensor is nothing but a special converter that helps in measuring
the physical quantity of an object and then converts the same into a special signal to be sent to the
technological devices. Sensors facilitate the sending and receiving of these special signals for carrying
out different activities. If you look at some of the major technologies these days including the mobile
phones or the laptops, you would find out that they all are making use of some form of sensor in order
to do their job. We would here discuss some of the major types of sensors usually used.
There are special sensors that are devised and used especially for acoustic, sound and vibration
purposes. There are numerous devices like the hydrophone and microphone which act as sensors and
are mainly used for the purpose of transmitting sound and vibrations from one object to another. These
sensors are usually employed in devices that need to transmit and transfer sound and other vibrations.
Sensors are not only used for sound or vibrations but they are also commonly used for different
automotive and transportation devices and mechanisms. Some of the commonly used automotive
sensors include defect detector, mass flow sensor, oxygen sensor, parking sensor and speed sensor. The
names of these sensors clearly define their purposes and applications.
TASK-4
Reading Skills
Article on design using CAD
CAD software is being used on large scale basis by a number of engineering professionals and firms
for various applications. The most common application of CAD software is designing and drafting.
Here are some of the benefits of implementing CAD systems in the companies:
visualizing the final product that is to be made, it subassemblies and the constituent parts. The product
can also be given animation and see how the actual product will work, thus helping the designer to
immediately make the modifications if required. CAD software helps designer in synthesizing,
analyzing, and documenting the design. All these factors help in drastically improving the productivity
of the designer that translates into fast designing, lower designing cost and shorter project completion
times.
are offered large number of tools that help in carrying out thorough engineering analysis of the
proposed design. The tools also help designers to consider large number of investigations. Since the
CAD systems offer greater accuracy, the errors are reduced drastically in the designed product leading
to better design. Eventually, better design helps carrying out manufacturing faster and reducing the
wastages that could have occurred because of the faulty design.
3) Better communications:
With CAD software better and standardized drawings can be made easily. The CAD software helps in
better documentation of the design, fewer drawing errors, and greater legibility.
software. The documentation of designing includes geometries and dimensions of the product, its
subassemblies and its components, material specifications for the components, bill of materials for the
components etc.
documentation of the designing most of the data for manufacturing is also created like products and
component drawings, material required for the components, their dimensions, shape etc.
6) Saving of design data and drawings: All the data used for designing can easily be saved
and used for the future reference, thus certain components dont have to be designed again and again.
Similarly, the drawings can also be saved and any number of copies can be printed whenever required.
Some of the component drawings can be standardized and be used whenever required in any future
drawings.
TASK-3
Listening Skills
Summary of the Jet Engine Advertisement
A Jet engine is a reaction engine discharging a fast moving jet that generates thrust by jet
propulsion in accordance with Newton's laws of motion. This broad definition of jet engines
includes turbojets, turbofans, rockets, ramjets, and pulse jets. In general, jet engines are combustion
engines but non-combusting forms also exist.
In common parlance, the term jet engine loosely refers to an combustion air (a duct engine).
These typically consist of an engine with a rotary (rotating) air compressor powered by
a turbine ("Brayton cycle"), with the leftover power providing thrust via a propelling nozzle. Jet
aircraft use these types of engines for long-distance travel. Early jet aircraft used turbojet engines which
were relatively inefficient for subsonic flight. Modern subsonic jet aircraft usually use high-bypass
turbofan engines. These engines offer high speed and greater fuel efficiency than piston and propeller
aero engines over long distances. These typically consist of an engine with rotary (rotating) air
compressor powered by a turbine ("Brayton cycle"), with the leftover power providing thrust via a
propelling nozzle.
TASK-2
COMMUNICATION EXERCISE
YAMAHA R15
EX-SHOWROOM PRICE:
Fuel Consumption:
Rs. 1,08,000
City:
32 kmpl
Highway:
42 kmpl
RATINGS
Appearance:
Comfort:
Features:
Performance:
Value for money:
ENGINE SPECIFICATIONS
Displacement:
149.8cc
Engine:
149.8cc, 4-stroke
Maximum Power:
Maximum Torque:
15 Nm @ 7500 rpm
Gears:
6 Manual
Clutch:
Wet Multiplate
Bore:
57
Stroke:
58.7
No. of Cylinders:
Cylinder Configuration:
NA
Chassis Type:
Cooling Type:
Liquid Cooling
DIMENSIONS
Length:
1970mm
Width:
670mm
Height:
1070 mm
OTHER SPECIFICATIONS
Weight:
136 kg
Ground Clearance:
160 mm
Fuel Tank:
12 ltrs
Wheelbase:
1345 mm
Headlamp:
12V35W / 35W35W
Battery Type:
Maintenance Free
Battery Voltage:
12V
Battery Capacity:
3.5Ah
Horn:
Dual
Wheel Type:
Alloys
Wheel Size:
Tubeless:
Colors:
Telescopic
Suspension (Rear):
Brakes:
240mm Disc
Brakes (Rear):
220mm disc
Stand Alarm:
Digital
Self Start:
Tacho Meter:
Analogue
Trip Meter:
Digital-2
Alloys:
Speedometer:
Digital
Passenger Footrest:
Passenger Backrest:
Step-up Seat:
Pass-light:
TASK-1
COMMUNICATION SKILLS
EXECUTER: The procedure is very simple, you have to visit the nearest Sun Direct supply
branch of your residence and carry a address proof and ID card along with a
passport size photo.
CUSTOMER: Ok, can I have the about the total cast for the new connections?
EXECUTER: Yes madam, Installation charges are Rs500 and its compulsory to have one year
pack for the first time.
EXECUTER: Ok, for your residence NEXT showroom in Malleswaram is the nearest for you.
CUSTOMER: Fine sir.
EXECUTER: Would you like to have any more information sir?
CUSTOMER: No thanks.
EXECUTER: Ok madam, thank you for calling Sun Direct has a nice day.