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PROJECT REPORT ON
MARKETING STRATEGY
OF
SESSION -2014-15
UNDER GUIDANCE
SUBMITTED BY
CHAITANYA KAUSHAKIYA
SURBHI THAKUR
PREFACE
Preparing a project of this nature is an arduous task and I was
fortunate enough to get support from a large number o persons. I
wish to express my deep sense of gratitude to all those who
generously helped in successful completion of this report by sharing
their invaluable time and knowledge.
It is my proud and previledge to express my deep regards to
Respected HOD Mr. Naveen Gidion, Dr. Anand Tiwari & Dr.
J.P.N. Pandey Principal Head of Department of Business
Management , Govt. Autonomous Girls PG College of
Excellence, Sagar for allowing me to undertake this project.
I feel extremely exhilarated to have completed this project
under the able and inspiring guidance of Mr. Chaitanya Kaushakiya
he rendered me all possible help me guidance while reviewing the
manuscript in finalising the report.
I also extend my deep regards to my teachers , family
members , friends and all those whose encouragement has infused
courage in me to complete to work successfully.
SURBHI THAKUR
B.B.A. VTH SEM.
ACKNOWLEDGEMENT
Preparing a project of this nature is an arduous task and I was fortunate
enough to get support from a large number o persons. I wish to express my deep
sense of gratitude to all those who generously helped in successful completion of this
report by sharing their invaluable time and knowledge.
SURBHI THAKUR
B.B.A. VTH SEM.
STRATEGY OF PETER
MARKETING
ENGLAND"
on
Market
SURBHI THAKUR
B.B.A. VTH SEM.
CERTIFICATE
The project report titled " MARKETING STRATEGY OF
Mr. Chaitanya
Signature of the
Signature of the
Signature of the
Supervisor
Examiner
CONTENTS
TOPIC
TITLE
PREFACE
PAGE NO.
ACKNOWLEDGEMENT
CERTIFICATE
DECLARATION
CHAPTER -1
INTRODUCTION
CHAPTER -2
CHAPTER -3
RESEARCH METHODOLOGY
CHAPTER -4
CHAPTER -5
CHAPTER -6
SWOT ANALYSIS
CHAPTER -7
LIMITATION
CHAPTER -8
SUGGESTION
CHAPTER -9
CONCLUSION
BIBLIOGRAPHY
ANNEXURE
QUESTIONNAIRE
INTRODUCTION
PETER ENGLAND
In year 1889 under the name of Peter England, the Modest Factory was
built in Londonderry, Ireland and comes with the hall mark HONESTY
year was 1889. A war frenzy was sweeping across Britain as they
prepared for what came to be known as the Boer War.
One challenge the army faced was the lack of war uniforms for their
troops. Peter England was awarded the colossal task of supplying the
British troops khaki uniforms with the highest quality at honest-togoodness prices. The rest as they say is history.
More than a century later, Peter England was all set to embark up on yet
another major milestone. The year was 1997. A new India was emerging.
An India of growth and opportunity.
Aditya Birla Group, a US $29.2 billion Fortune 500 company brought
Peter England to India. The values of an emerging country struck a fine
chord with Peter England. And it well reflected in what Peter England
offered.
Peter England launched in India with the
honest shirt to astounding success.
International style coupled with great value
found instant acceptance with a large segment
of the Indian male population who wanted to
look good at work without paying heavily for it.
With this launch campaign, Peter England went on to become the fastest
selling ready-made shirt brand in India. Millions of adorning middle-class
Indian males not only took pride in wearing the shirt but also developed
an emotional connect with the brand.
Over the next few years the brand extended its range to become a fullfledged wardrobe brand with trousers, casuals and suits. A leading mens
wear brand in the country, Peter England offers quality clothing to the
discerning male under three distinct offerings viz. Peter England, Peter
England Elements and Peter England Elite.
Peter England forms an integral part in the young corporate executives
wardrobe, wishing to make a positive impression at his workplace. He
experiences Peter England as one of the first brands in office-wear and
often has memories that last a long time. The Peter England product
portfolio comprises of a wide array of shirts, trousers, suits and acessories,
offering a complete range from everyday to special.
Peter England Elements caters to the casual side of this smart Indian male.
The merchandise offering spans from Relaxed Office-wear to Weekend
Casuals. The portfolio is completed through t-shirts, jackets, denims,
cargos, sweaters etc.
Thanks to the strong equity the brand
enjoyed in the office wear space Peter
England was well poised to stretch its offerings into this higher price
segment. Peter England Elite was launched in 2007 marking the brands
foray into the quasi premium segment.
The future is bigger and better. With entrance in new product categories
and consumer segments, a growing distribution network and a retail
expansion drive, Peter England is all set to surge new heights.
Peter England also wishes to enter new geographies in other parts of the
world and create a consumer experience that is relevant and unique.
ABOUT PRODUCT
All societies observe certain rules, some of them quite strict, about the
way in which men, women and children should dress, or how. different
social classes and groups should present themselves. These norms come to
define the identity of people, the way they see themselves, the way they
want others to see them. They shape our notions of grace and beauty,
ideas of modesty and shame. As times change and societies are
transformed, these notions also alter.
Modifications in clothing come to reflect these changes. The emergence
of the modern world is marked by dramatic changes in clothing. In this
chapter, we will look at some of the histories of clothing in the modern
period, that is in the nineteenth and twentieth centuries.
Why are these two centuries important?
Before the age of democratic revolutions and the development of
capitalist markets in eighteenth-century Europe, most people dressed
according to their regional codes, and were limited by the types of clothes
and the cost of materials that were available in their region.
Clothing styles were also strictly regulated by class, gender or status in
the social hierarchy.
BRAND VALUE
As the name suggests, Raymond brand positioning leans on casual
comfort and style with cotton as the dominant product input. The
versatility of cotton is reflected in the fashion statement embedded in the
collection.
The current collection is aimed at casual and current fashion with a focus
on the younger generation.The companys focus on quality is not just a
marketing need but is truly a part of the genes of the company andits
parent. Nahar Industrial Enterprises is an
ISO 9002/1S14002
RESEARCH METHODOLOGY
Sampling Plan
Sampling plan is a distinct phase of research process. In this stage I
have to determine who is to be sampled, how large should be the needed
sample and how sampling unit is to be selected.
Population
In my research, I have defined my population as a complete set of
customers of Sagar City.
Sample Survey
As compared to census study, a sample study has been conducted by us
because of:
Wide range of population, it was impossible to cover the whole
population
Time and money constraints.
Sample Unit
In this survey I took the list of customers from the dealers of Shirts
Sampling Technique
Sampling technique implies the method of choosing the sample items, the
two methods of selecting sample are:
Probability method.
Non-probability method.
Probability method is those in which every item of the universe has an
equal chance of the inclusion in the sample. Non-probability methods
are those that do not provide every item in the universe with known cause
of being included in the sample.
MARKETING STRATEGY
PETER ENGLAND
The hallmark of honest started off with shirts and now comprises of the
entire mens wardrobe containing the full range of garments.
It is popular for lifestyle brands. The largest selling shirt brand in the
country.
Launch phase communication designed to create quick and universal
awareness of the brands USP of quality and price .Build strong brand
preference
Sustain brand loyalty through attractive imagery and constantly reiterating the
Product benefits.
SWOT ANALYSIS
STRENGTHS
Increasing disposable incomes
of the people
Brand conscious customers
Availability of cheap finance
Growing domestic market
Increase in number of malls
OPPORTUNITIES
Increasing demand for luxury
brands from the middle class.
Research and new product
development can help the
companies to move across the
value chain
WEAKNESS
THREATS
Predominance of unorganized
sector.
Technological obsolescence in
the supply chain.
MARKET SEGMENTATION
While venturing into The Ready to wear garment sector, it identified the
shirt segment as its focal entry point.
Since then it has identified further segments namely trousers and suits
with further sub segmentation in each segment.
It identified customers need for brand +product imagery.
Used the demographics and lifestyle to enter the mid price segment.
(Rs250-500) in both formal and casual (elements)
Test launch in diverse geographies.(like suits &blazer).
Huge Potential and Good Growth Rate in the price segment.
Value proposition of quality Via the imported fabric +Affordable Price
Substantiality
Identifiability
Measurability
Accessibility
Responsiveness
TARGETING
Targets both middle income and high income men
It targets only male population of a particular age group
Young executives segment between age group25-28 years.
Anyone looking for casual and formal international style at affordable
price points entry into premium segment.
POSITIONING
UNIQUE SELLING POINT:
Peter England has its unique designs and is made with absolute quality,
which not available in any brand, and this is its unique selling point.
BRAND UNIQUENESS
Attributes: Good Quality
Functional : Comfort
Emotional : Simplicity
Values: Honesty
Culture: Fashionable
Personality : Honest
User: Young Executives
Word Association: Honesty
Personifying The Brand: Down to earth
Peter England brand has been positioned for the masses and is in the
mid-price category. It offers value for consumers at affordable price.
It is distinctly positioned for different categories as that it is ensured that
Madura Garments brands grow through different target customers rather
than cannibalizing on each others target segment.
Positioning for Competitive Edge
Peter England shirt was projected as an honest shirt
The image was reinforced by honestly impressive
MARKET ANALYSIS:
Peter England after analysing launched high-to-low and low-to-high
priced products so that it is affordable to different segments of
customers.
Also it launched ties, statements, belts and essentials other than shirts
and trousers according to the need and demand of the market.
MARKETING MIX:
PRODUCT
The range comprises regular office wear, special occasion wear and
casual wear.
A string of innovation delivering value introduced across all above
categories starting from English cotton shirts at Rs 375 right up to British
micros at 595
Trousers range from RS 545 classic formals to wrinkle free cotton
chinos at 895
Element polo fees at 299 an instant hit in casuals.
Quality and price: mid priced to premium range. quality increases with
price
PRICING
PROMOTION
Bold usage of vernacular media, press and TV media, Print media , right
brand associations through sponsorships.
Promotion TV and print, the main vehicle for PE
Local support added through hoarding campaigns showcasing product
innovations
Right brand associations built through sponsorships (such as WISDEN
Cricketer Awards 2003 co-sponsor) to build consumer connection
ADVERTISING: MEDIA SELECTION
Peter England has around 160 showrooms, spread across 69 towns. So,
optimum to cater to audience through television..
Also, communicating through print medium, for expanding retail
network.
To build Peter Englands retail, going for vinyl outdoors for announcing
the new collection as well as the new locations
SALES PROMOTION
Communication: TV, newspapers, internet, hoardings, vernacular media
etc.
Incentives: discounts , sales ,Buy One Get One Free Offer
Invitation
Public Relations and Publicity
The Honest Shirt Campaign creates a distinct positioning for itself.
PLACE
The distribution strategy is adapted to meet newer demands
Core range was made available on tap so that the retailer could
increase his stock turns through weekly replenishments
Collections distributed through monthly advance ordering to
customizing to the retailer needs in terms of the design-size-style
preference
Branded shelf route taken in MBOs to showcase the range
The Peter England exclusive outlet network expanded to 162 across 69
towns.
Distribution Channels
Most efficient and powerful distribution network
Loyal and dynamic network of agents & distributors
Strong retail presence with over 250 dedicated retail outlets(Planet
Fashions) and over 1500 multi brand outlets Fashion
Interpretation
From the above data it is clear that Peter England dominates the market. 26%
of the customers prefers Peter England, followed closely by Pepe (22%), Lee
(20%), Diesel (17%) and Spykar (15%).
It can be analysed from the above data that, price is a major factor tat affects
the purchasing decision. The style and the size and fit also affects the decisions
to certain extend.
3 Factors Influencing
4 Performance Scale
Interpretation
Majority of the participants in the survey were satisfied with the performance
of the product. 18% of the customers said that the performance was outstanding
while 12% of customers said they were somewhat satisfied with the
performance.
Majority of the customers were loyal to the brand. 13% of the consumers said
they were not sure whether they will choose Peter England in the future as
there were many players in the market who pose stiff competition to Peter
England in terms of style, variety and price.
Interpretation
68% of the participants were of the opinion that the price of Peter England
jeans was not satisfactory. They generally shared a view that it was expensive.
32% of the participants were satisfied with the price.
7 Brand Loyalty
Interpretation
Most of the participants were of the opinion that that they change the brand
depending upon the price of other brands (28%) and to experiment with new
brands (34%). 24% were loyal to the brand while 14% of the participants
changed the brands very often.
Interpretation
Most of the participants in the survey believed that the competitors were not in
any way better than Peter England. 23% of the participants felt that the
competitors used better promotional techniques. 18% of the people were of the
opinion that competitors provided superior quality products compared to Peter
England jeans and 15% of the participants said the competitors provided better
value of money.
Limitations
with
customer
loyalty
and
word
of
mouth
communication.
There are studies which have contributed for extending the
consumer benefit/loyalty framework to the retail branding context.
Customer satisfaction is an antecedent of word of mouth
communication, but customer loyalty (favorable relative attitude)
must be present to mediate the relationship. This finding is
important for theory building in this and other marketing and
consumer contexts.
CONCLUSION
performance
and
Profitability.
Success
at
SUGGESTION
Company should decentralize their system and link it with extranet & intranet.
They should give training to the sales personnel and store manager regarding product
knowledge.
They can also provide customization of design of various shirts and trousers online
and can take online orders.
Provide value adding activities like Wi-Fi facility or food facility inside the store.
Provide refreshments on regular duration like half hour, so that customer takes more
interest into shopping and purchases more than planned.
Display video advertisements outside the store with more creativity and distribute the
pamphlets into the nearby area of the store.
BIBLIOGRAPHY
Vander
Meulen.
2003.
Determinants
of
financial
statements.
Leslie Rogers, 1997, Go with the flow: Using Ratios to analyze
cash flow data. The National Public Accountant.
QUESTIONNAIRE
Name:.......................................................
Occupation ...............................
Sex: ........................................................
Signature