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Operation and installation

AIR | WATER HEAT PUMP

WPL 10 AC
WPL 10 ACS

Contents | Operation 
General information
Operation2
1.
1.1
1.2
1.3
1.4

General information2
Further applicable documents 2
Safety instructions 2
Other symbols in this documentation 3
Units of measurement 3

2.
2.1
2.2
2.3

Safety3
Intended use 3
Safety instructions 3
CE designation 3

3.
3.1
3.2

Equipment description4
Properties 4
Function 4

4.

Settings 4

5.

Maintenance and care4

6.
6.1

Troubleshooting4
Other problems 4

13.2 Reset button 19


13.3 Resetting the high limit safety cut-out 19
14.
14.1
14.2
14.3
14.4
14.5
14.6
14.7
14.8

Specification 20
Wiring diagram WPL 10 AC (three-phase) 20
Wiring diagram WPL 10 ACS (single phase) 22
Output diagrams, heating WPL 10 AC 24
Output diagrams, cooling WPL 10 AC 25
Output diagrams, heating WPL 10 ACS 26
Output diagrams, cooling WPL 10 ACS 27
Data table 28
Dimensions 29

15.

Commissioning report 30

warranty
Environment and recycling 31

Installation5
7.
7.1
7.2

Safety5
General safety instructions 5
Instructions, standards and regulations 5

Operation

8.
8.1
8.2

Equipment description5
Standard delivery 5
Accessories 5

1. General information

9.
9.1
9.2
9.3
9.4
9.5
9.6
9.7
9.8

Preparations6
Acoustic emissions 6
Mindestabstnde 6
Preparation of the installation location 6
Handling 7
Positioning 7
Heat pump manager WPM II 8
Buffer cylinder 8
Preparing the electrical installation 8

The chapter Operation is intended for appliance users and heating contractors.

10.
10.1
10.2
10.3
10.4
10.5
10.6
10.7
10.8
10.9

Mounting9
Positioning 9
Heating water connection 10
Flow and return connection 10
Oxygen diffusion 10
Filling the heating system 10
Minimum flow rate 10
Condensate drain 11
External heat source 2 11
Power supply 11

1.1 Further applicable documents

11.
11.1
11.2
11.3
11.4

Commissioning 15
Checks before commissioning 15
Commissioning 17
Operation and control  17
Taking the appliance out of use 17

12.

Maintenance 18

The chapter Installation is intended for heating contractors.

Note
Read these instructions carefully before using the appliance and retain them for future reference.
Pass on the instructions to a new user if required.

Note
Please observe the operating and installation instructions
of system components.

1.2 Safety instructions


1.2.1 Layout of safety instructions

KEYWORD Type of risk


Here, possible consequences are listed that may result
from failure to observe the safety instructions.
ff
Steps to prevent the risk are listed.

13. Troubleshooting 19
13.1 Light Emitting Diodes (LED) 19
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1.2.2 Symbols, type of risk

2. Safety

Symbol

2.1 Intended use

Type of risk
Injury

Electrocution

The appliance is designed for the following purposes:


-- For central heating
-- For central cooling
-- For DHW heating
Observe the operating limits listed in chapter Specification.

1.2.3 Keywords
KEYWORD
DANGER
WARNING
CAUTION

Meaning
Failure to observe this information will result in serious
injury or death.
Failure to observe this information may result in serious
injury or death.
Failure to observe this information may result in nonserious or minor injury.

1.3 Other symbols in this documentation

Note
Notes are bordered by horizontal lines above and below
the text. General information is identified by the symbol
shown on the left.
ff
Read these texts carefully.

Symbol
Damage to the appliance and environment

Appliance disposal
Never cover the appliance

ff
This symbol indicates that you have to do something. The action you need to take is described step by step.

This appliance is designed for domestic use. It can be used safely


by untrained persons. The appliance can also be used in a nondomestic environment, e.g. in a small business, as long as it is
used in the same way.
Any other use beyond that described shall be deemed inappropriate. Observation of these instructions and of instructions for any
accessories used is also part of the correct use of this appliance.
Any changes or conversions to the appliance void any warranty.

2.2 Safety instructions


Observe the following safety instructions and regulations.
-- The electrical installation and installation of the heating circuit must only be carried out by a qualified contractor or by
our customer service engineers.
-- Contractors are responsible for adherence to all currently applicable regulations during installation and commissioning.
-- Operate the appliance only when fully installed and with all
safety equipment fitted.
-- Protect the appliance from dust and dirt ingress during
building work.

WARNING Injury
The appliance may be used by children aged 8 and up
and persons with reduced physical, sensory or mental
capabilities or a lack of experience provided that they
are supervised or they have been instructed on how to
use the appliance safely and have understood the resulting risks. Children must never play with the appliance.
Children must never clean the appliance or perform user
maintenance unless they are supervised.

1.4 Units of measurement

Note
All measurements are given in mm unless stated otherwise.

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2.3 CE designation
The CE designation shows that the appliance meets all essential
requirements according to the:
-- Electromagnetic Compatibility Directive
-- Low Voltage Directive

WPL 10 ACS|3

English

Operation 
Safety

Operation 
Equipment description
3. Equipment description
3.1 Properties
The appliance is an air source heat pump for external installation
that is designed to provide central heating. Heat is extracted from
the outside air at a low temperature level, and is then transferred
to the heating water at a higher level. The heating water can be
heated up to a flow temperature of 60 C. The refrigerant circuit
is reversed for cooling operation.
The appliance is equipped with an electric emergency/booster
heater (DHC). In mono mode, the electric emergency/booster
heater is activated when the dual mode point can no longer be
maintained, in order to safeguard heating operation and to provide high DHW temperatures. In such cases, the electric emergency/booster heater is activated in mono energetic operation as
a booster heater.
This appliance has further operational characteristics:
-- Suitable for underfloor and radiator heating.
-- Preferred for low temperature heating systems.
-- Still extracts heat from the outside air at -20 C outside
temperature.
-- Corrosion-protected, external casing made from galvanised
sheet steel plus stove-enamelled finish.
-- Comprises all components required for operation and all
safety equipment.
-- Filled with non-combustible safety refrigerant.
-- Suitable for cooling through extraction of heat from the heating system.

Note
For centralised control over the entire heating system,
you would need the WPM II heat pump manager.

3.2 Function
Heat is extracted from the outdoor air via the heat exchanger
(evaporator) on the air side. The evaporated refrigerant is compressed by a compressor. Electrical energy is necessary for this
process. At this point, the refrigerant is at a higher temperature
level. A further heat exchanger (condenser) transfers the heat to
the heating circuit. During this process, the refrigerant expands
again, and the cycle begins again.
During cooling mode, the condenser becomes the evaporator and
the evaporator becomes the condenser. The cycle is reversed. This
enables heat to be transferred from the internal rooms to the
outdoor air.
At air temperatures below approx. +7 C, the humidity in the air
condenses as hoarfrost on the evaporator fins. Any hoarfrost is
automatically defrosted. Water created by this process collects in
the defrost pan and is drained off via a hose.

Damage to the appliance and the environment


In the defrost cycle, the fan is switched off and the heat
pump circuit is reversed. The heat required for defrosting
is drawn from the buffer cylinder. For operation without
a buffer cylinder, the general conditions defined in the
chapter Installation without buffer cylinder must be
adhered to. Otherwise the heating water freezes under
unfavourable conditions.

The heat pump automatically reverts to heating mode at the end


of the defrost cycle.

Damage to the appliance and the environment


In dual mode operation, the return water of the second
heat source can flow through the heat pump. Please note
that the return temperature must be no higher than 60 C.

4. Settings
The system is operated exclusively with the heat pump manager
(WPM II).
ff
Observe the heat pump manager operating and installation
instructions.

5. Maintenance and care


!

Damage to the appliance and the environment


Maintenance work, such as checking the electrical safety,
must only be carried out by a qualified contractor.

A damp cloth is sufficient for cleaning all plastic and sheet steel
parts. Never use abrasive or corrosive cleaning agents.
Check the condensate drain monthly (visual inspection). Remove
contaminants and blockages immediately (see chapter Positioning).

Damage to the appliance and the environment


Keep the air discharge and intake apertures free from
snow and leaves.

We recommend an annual inspection (establishing the actual


state) and, if required, maintenance (returning the set state) by a
specialist contractor.

6. Troubleshooting
Fault
There is no hot water or
the heating system stays
cold.
Water collects below the
appliance.

Cause
Remedy
The fuse/MCB has blown/ Check the fuse/MCB in
has responded.
your fuse box/distribution panel.
The condensate drain
Call an authorised conmay be blocked.
tractor to have the condensate drain cleaned
out.

6.1 Other problems


If you cannot remedy the fault, notify your heating contractor. To
facilitate and speed up your enquiry, please provide the serial
4|WPL 10 ACSwww.stiebel-eltron.COM

Installation 
Safety

Installation

English

number from the type plate. The type plate is located on the front
at the top on the right or left hand side of the casing.
Sample type plate

7. Safety

Made in Germany

1 Number on the type plate

7.1 General safety instructions


-- Only a qualified contractor should carry out installation,
commissioning, maintenance and repair of the appliance.
-- We guarantee trouble-free operation and operational reliability only if the original accessories and spare parts intended for the appliance are used.

26_03_01_1570

*xxxxxxxxxxxxxxxxxx*

Montageanweisung beachten! Dichtheit geprft!

7.2 Instructions, standards and regulations

Note
Observe all applicable national and regional regulations
and instructions.

8. Equipment description
The appliance protects the heating water lines against freezing up.
The integral frost protection circuit starts the circulation pump in
the heat pump circuit automatically at a condenser temperature
of 8 C, and thereby ensures circulation in all water-carrying sections. If the temperature inside the buffer cylinder drops, the heat
pump starts automatically no later than when the temperature
falls below +5 C.

8.1 Standard delivery


Delivered with the appliance:
-- Wiring diagram
-- Condensate drain hose

8.2 Accessories
8.2.1 Required accessories
Description
Heat pump manager with wall mounting casing, WPMW II

Part no.
185450

8.2.2 Further accessories


Description
Wall mounting support WK-WPL
T-support SK-WPL
Mounting bracket MK-WPL 10 AC(S)
Hydraulic module HSBB 10 ACS
Pressure hoses DN 25
Remote control for heating systems FEK
Remote control for heating systems FE7

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Part no.
231101
230865
232129
227996
220193
185579

WPL 10 ACS|5

Installation 
Preparations
9. Preparations

9.2 Mindestabstnde
800

The appliance is designed for siting in front of a wall. If the appliance is installed in an open space or on a roof, protect the air
intake side by erecting a wall to shield it against the wind. Observe
the minimum clearances

9.1 Acoustic emissions


On the air intake and air discharge sides, the appliance is louder
than on the enclosed sides. Please therefore observe the information below.

Lawn areas and shrubs contribute to the reduction of noise. For


this, observe the minimum clearances in the following figure:

200

For the sound power level, see chapter Specification/Data table.


ff
Ensure that the air intake direction is the same as the main
wind direction. Air should not be drawn in against the wind.
ff
Never direct the air intake or discharge towards noise sensitive rooms of the house (e.g. bedrooms).

500

1000

D0000022153
91_00_00_0036

2000

Noise can also be reduced through dense palisades if these are


installed around the appliance. Observe the minimum clearances.

ff
Do not install the appliance in a recess. Two sides of the appliance must remain exposed.
ff
Avoid installation on large, echoing floor areas (e.g. those
covered with tiles).
ff
Avoid installation between reflective building walls. Reflecting building walls can increase the sound level.

9.3 Preparation of the installation location


The substrate must be horizontal, level, solid and permanent.
ff
Ensure that the appliance is accessible from all sides.

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Installation 
Preparations
9.4 Handling

Example: T-support SK-WPL


English

-- You can hook lifting straps to move the appliance at the area
highlighted in grey at the bottom of the support frame.

5
1

D0000019236

26_03_01_1548

Damage to the appliance and the environment

Protect the appliance against heavy impact during transport.

Only allow the appliance to be tilted during transport for a short


time to one of its longitudinal sides. The longer the appliance is
tilted, the greater the distribution of refrigerant in the system.
Wait approx. 30 minutes before starting the appliance after it has
been tilted.

9.5 Positioning
ff
Observe chapter Sound emissions.
ff
Observe the clearance dimension in the following diagram
when using a wall mounting support.

A Frost level
B 300
1 Heating circuit flow
2 Heating circuit return
3 Conduit for supply lines
4 Foundation
5 T-support
6 Gravel bed
7 Drainage pipe
8 Condensate hose
ff
Observe the static limits of the T-support used.
Example: Wall mounting support WK-WPL

200

ff
Only use weather-resistant cables.
ff
Protect the flow and return pipes against frost with sufficient
thermal insulation. Provide thermal insulation in accordance
with applicable regulations.
ff
Also protect all supply lines/cables against humidity, damage
and UV radiation by means of a conduit.

1
D0000019244

890

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1 Heating circuit flow


2 Heating circuit return
3 Condensate hose
4 Drainage pipe
5 Wall mounting bracket
ff
Observe the static limits of the building wall and the wall
mounting supports.

Note
When routing the condensate hose, observe chapter Installation / condensate drain.

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WPL 10 ACS|7

Installation 
Preparations
9.6 Heat pump manager WPM II

Example: Foundation slab

A WPMII heat pump manager is required to operate the appliance.


This controls the entire heating system.

1350

9.7 Buffer cylinder

4
80

635

e02
e01

A buffer cylinder is recommended to ensure a trouble-free appliance operation. The buffer cylinder (SBP) not only provides
hydraulic separation of the volume flow in the heat pump and
heating circuit, but also serves as an energy source for defrosting the evaporator. In this connection, read chapter Minimum
flow rate.

265

110

610
D0000034844

b01

120

525

b01 Entry electrical cables from below


e01 Heating circuit flow
e02 Heating circuit return
1
Air intake side
2
Air discharge side
3
Main wind direction
4
Condensate hose
5 Outlet for supply lines

Damage to the appliance and the environment


The cooling operation will always require the SBP...cool
buffer cylinder plus a diffusion-proof insulation of the
pipework!

9.8 Preparing the electrical installation

WARNING Risk of electrocution!


Carry out all electrical connection and installation work
in accordance with national and regional regulations.

WARNING Risk of electrocution!


Only use a permanent connection to the power supply.
The appliance must be able to be separated from the
power supply by an isolator that disconnects all poles
with at least 3mm contact separation. This requirement
can be met by contactors, isolators, fuses etc.

70-80

1
3

A Frost level
1 Heating circuit flow
2 Heating circuit return
3 Conduit for supply lines
4 Foundation
5 Mounting bracket MK-WPL 10 AC(S)
6 Gravel bed
7 Drainage pipe
8 Condensate hose
9 Outlet for supply lines opt.

Damage to the appliance and the environment


The specified voltage must match the mains voltage. Observe the type plate.

D0000024451

Damage to the appliance and the environment


Provide separate fuses for the 3 power circuits (for the
appliance, the electric emergency/booster heater and the
control unit).

ff
Route cables with the following cross-sections in accordance
with the respective fuse rating:
ff
Always connect L for the heat pump and the control unit to
the same phase.

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Installation 
Mounting
Cable cross-section

English

Fuse protec- Assignment


tion
C 25 A
Heat pump
(single phase)
C 16 A
Heat pump
(3-phase)
C 35 A
Electric emergency/booster
heater (DHC)
(single phase)
C 16 A
Electric emergency/booster
heater (DHC)
(3-phase)
C 16 A
Control

2.5 mm for routing above the surface


4.0 mm for routing through a wall
2.5 mm
6.0 mm for routing through a wall
4.0 mm when routing multi-core cables
on a wall or in an electrical conduit on
a wall
2.5 mm
1.5 mm with only two live cores and
routing on a wall or in an electrical conduit on a wall.
1.5 mm

The electrical data is given in the Specification chapter. You


require a J-Y (St) 2x2x0.8mm cable as BUS cable.

10. Mounting
10.1 Positioning

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ff
When installing the appliance, observe the air intake
direction.
ff
Position the standard unit on the prepared substrate.

ff
Remove the transport locks (threaded rods) from the
compressor.

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26_03_01_1759

ff
Remove the cover.

1 Sound insulation
ff
Position the cover on the appliance.
ff
Secure the cover with the four screws.

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WPL 10 ACS|9

Installation 
Mounting
10.2 Heating water connection

10.5 Filling the heating system

The heat pump heating system must be installed by a qualified


contractor in accordance with the water installation drawings that
are part of the technical documents.
ff
Thoroughly flush the pipework before connecting the heat
pump. Foreign matter, such as welding pearls, rust, sand
or sealant will impair the operational reliability of the heat
pump and can result in the heat pump condenser becoming
blocked.

10.3 Flow and return connection

10.5.1 Water quality


In order to prevent damage caused by scale formation, you must
observe the following when filling the system with heating water:
The total water hardness must be <1dH(0.18 mmol/l alkaline
earths).
If the above conditions cannot be met, the water must be softened.

Damage to the appliance and the environment


Insulate the heating flow and return lines with vapour
diffusion-proof material.

Fit an anti-vibration mount at least 1 m long to the connectors.


Structure-borne noise is substantially prevented by the anti-vibration construction of the heat pump and by the flexible pressure
hoses, which act as anti-vibration mounts.
ff
Take the position of the heating flow and return from the following figure:

Damage to the appliance and the environment


Fully desalinated water or rainwater must not be used,
as this leads to heavier corrosion. Suitable appliances
for softening, as well as the filling and flushing of heating systems, can be hired from our in-house customer
service or obtained via trade suppliers. You can also use
our water softner fitting HZEA.

10.5.2 Venting the heating system


ff
Vent the pipework carefully. For this, also activate the air
vent valve integrated into the heating flow inside the heat
pump.

10.6 Minimum flow rate

1
2

26_03_01_1552

When operating without a buffer cylinder, safeguard the minimum


flow rate specified in the following table as well as the defrost
energy.

1 Heating circuit flow


2 Heating circuit return
ff
Connect the heat pump to the heating circuit. Check for
tightness.

10.4 Oxygen diffusion

Damage to the appliance and the environment


In underfloor heating systems, avoid open heating systems or the installation of steel pipes in conjunction with
plastic pipes that are permeable to oxygen.

Heat pump

Minimum flow rate

WPL 10 AC / WPL 10 ACS

0.7 m/h

ff
Make the correct adjustments to the overflow valve.
Pump head
6m

Pump head to be adjusted at the overflow valve*


4.1 m

7m
8m

5.1 m
6.1 m

*Relative to commercially available Wilo and Grundfos pumps.

Note
When installing a heat meter, note that most heat meters
cause a substantial pressure drop. Consequently, size the
circulation pump correspondingly larger.

Steel components, such as radiators and pipes, can corrode if


plastic underfloor heating system pipes, which are permeable to
oxygen, are used.
The products of corrosion, e.g. rusty sludge, can settle inside the
heat pump condenser and result in a lower output by reducing
the cross-section, or in a shutdown being activated by the high
pressure limiter.

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Installation 
Mounting
10.7 Condensate drain

English

10.9.1 Access to the connecting chamber

26_03_01_1552

A condensate drain connector is fitted to the defrost pan at the


factory to enable the condensate to drain off.

Damage to the appliance and the environment


Ensure the hose is not kinked. Route the hose with a
slope.

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1 Condensate drain
ff
Secure a hose to the condensate drain connector.
ff
Insulate the hose to ensure frost protection.
ff
Remove the cover.

10.8 External heat source 2


For dual mode systems, always connect the heat pump into the
return of the second heat source (e.g. oil boiler).

10.9 Power supply

Note
Observe the operating and installation instructions of the
WPM II heat pump manager.

26_03_01_1552

ff
Check after routing the hose that the condensate can drain
correctly.

1 Cable entries
ff
Thread the connecting cables from below through the cable
entries upwards to the connecting chamber.
1

Only qualified electricians must carry out the installation in accordance with these instructions.
Permission to connect the appliance may need to be obtained from
your local power supply utility.

26_03_01_1535

The terminals are located in the connecting chamber of the appliance.


ff
Observe chapter Preparing the electrical installation.
ff
Use appropriate cables in accordance with local regulations
for all connections.
ff
Route all cables and leads through strain relief fittings.

1 Connecting chamber

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WPL 10 ACS|11

Installation 
Mounting
10.9.2 Power supply WPL 10 AC (three-phase)
ff
Connect your power cable according to the following
diagram.
ff
Connect the electric emergency/booster heater if you want to
utilise the following appliance functions:
Effect of the electric emergency/booster
heater
If the heat pump cannot reach the dual mode point, the
electric emergency/booster heater ensures both the
heating operation and the provision of high DHW temperatures.
Emergency mode Should the heat pump suffer a fault that prevents its
continued operation, the heating output will be covered
by the electric emergency/booster heater.
Heat-up program The electric emergency/booster heater must provide the
(only for underfloor drying heat in case of return temperatures <25C.
heating systems)
With these low system temperatures, the drying heat
must not be provided by the heat pump, otherwise the
frost protection of the appliance can no longer be guaranteed during the defrost cycle.
After expiry of the heat-up program, you can disconnect the electric emergency/booster heater if it is not
required for the appliance operation.
Please note that during the heat-up program, the emergency mode cannot be selected.
Pasteurisation
The electric emergency/booster heater starts automaticontrol
cally when the pasteurisation control is active in order to
regularly heat the DHW to 60 C to protect it against the
growth of legionella bacteria.

1
2

X5

Electric emergency/booster heater (DHC)


L1, L2, L3, N, PE
Connected
load
2.6 kW
3.0 kW
3.2 kW
5.6 kW
5.8 kW
6.2 kW
8.8 kW

Terminal assignment
L1
L2
L3
L1
L1
L1

L2
L2
L2

L3
L3
L3

N
N
N
N
N
N
N

X3 Power supply (heat pump, compressor)


L1, L2, L3, N, PE

X4

Control voltage
Mains supply: L, N, PE

X2

Low voltage (BUS cable)


BUS High H
Bus Low L
BUS earth
BUS + (is not connected)
Earth terminal for screening the LV lead

3
5
6

D0000035392

Appliance function
Mono energetic
operation

PE
PE
PE
PE
PE
PE
PE

Ribbon heater
Mains supply: L, N, PE

ff
Earth the LV lead by inverting the screen over the external
sheath and clamping it under the earth terminal.
ff
Then check the function of the strain relief fittings.

26_03_01_1730

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Installation 
Mounting

Appliance function
Mono energetic
operation

X5

Electric emergency/booster heater (DHC)


L, L, N, PE
Connected load
3.0 kW
3.2 kW
6.2 kW

Terminal assignment
L
N
PE
L
N
PE
L
L
N
PE

X3 Power supply (heat pump, compressor)


L, N, PE

X4

Control voltage
Mains supply: L, N, PE

X2

Low voltage (BUS cable)


BUS High H
Bus Low L
BUS earth
BUS + (is not connected)
Earth terminal for screening the LV lead

1
5

D0000035392

Effect of the electric emergency/booster


heater
If the heat pump cannot reach the dual mode point, the
electric emergency/booster heater ensures both the
heating operation and the provision of high DHW temperatures.
Emergency mode Should the heat pump suffer a fault that prevents its
continued operation, the heating output will be covered
by the electric emergency/booster heater.
Heat-up program The electric emergency/booster heater must provide the
(only for underfloor drying heat in case of return temperatures <25C.
heating systems)
With these low system temperatures, the drying heat
must not be provided by the heat pump, otherwise the
frost protection of the appliance can no longer be guaranteed during the defrost cycle.
After expiry of the heat-up program, you can disconnect the electric emergency/booster heater if it is not
required for the appliance operation.
Please note that during the heat-up program, the emergency mode cannot be selected.
Pasteurisation
The electric emergency/booster heater starts automaticontrol
cally when the pasteurisation control is active in order to
regularly heat the DHW to 60 C to protect it against the
growth of legionella bacteria.

English

10.9.3 Power supply WPL 10 ACS (single phase)


ff
Connect your power cable according to the following
diagram.
ff
Connect the electric emergency/booster heater if you want to
utilise the following appliance functions:

Ribbon heater
Mains supply: L, N, PE

ff
Earth the LV lead by inverting the screen over the external
sheath and clamping it under the earth terminal.
ff
Then check the function of the strain relief fittings.

Damage to the appliance and environment


Please note:
When making the L and N connections of the compressor
and the L and N connections of the control unit in single
phase appliances, ensure that the same phase is used.
Protect the circuit with an RCD.

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26_03_01_1529

WPL 10 ACS|13

Installation 
Mounting
Connection example

Fhler 1
Mischer-

UP-Sol/Kue Fhler 2

BUS -

BUS H
UP-Zirkul.

BUS +

Fern 3
UP-WWB

Mischer+

Fern 1
UP-Hzg. 2

BUS L

Analog
UP-Hzg. 1

2. WE

Mischer
UP-Quelle

5 6

2. WE

2. WE

Quelle

7 8 9 10 11 12 13 14 15 16

UP-WP 2

WB Ein

Recklauf

1 2 3 4

5 6

UP-WP 1

K1

Pumpen L

Netz N

Netz L

Auen

1 2 3 4
Vorlauf

N PE

Netz L

T
L

7 8 9 10 11 12 13 14 15 16

2
PE

1
2
3
4

L N PE

1 2 3
D0000035461

L N PE L L N PE
WP
DHC

BUS H
BUS L
BUS -

Heat pump
Heat pump manager
Main Control panel
Power-OFF contactor

10.9.4 Closing the wiring chamber

26_03_01_1759

1 Sound insulation
ff
Secure the cover with the four screws.
ff
Connect the circulation pump for the heat utilisation side to
the heat pump manager in accordance with the engineering
documents.

14|WPL 10 ACSwww.stiebel-eltron.COM

Installation 
Commissioning

English

11. Commissioning
A WPMII heat pump manager is required to operate the appliance. All necessary adjustments prior to and during operation are
made on this device.
Only heating contractors may carry out the adjustments on the
heat pump manager commissioning list, commission the appliance
and instruct the owner in its use.
Carry out commissioning in accordance with these installation
instructions and the operating and installation instructions of the
heat pump manager. Our customer service can assist in the commissioning, which is chargeable.

After commissioning, complete the commissioning report that is


part of these instructions.

26_03_01_1530

Where this appliance is intended for commercial use, the rules of


the relevant Health & Safety at Work Act may be applicable for
commissioning. For further details, check your local authorising
body.

ff
Remove the bracket highlighted in grey as follows:

11.1 Checks before commissioning


Before commissioning, check the following points.
1

11.1.1 Heating system


-- Have you filled the heating system to the correct pressure,
and opened the quick-acting air vent valve?

11.1.3 Power supply


-- Have you correctly connected the power supply?

26_03_01_1531

11.1.2 Temperature sensors


-- Have you correctly located and connected the outside temperature sensor and the return temperature sensor (in conjunction with a buffer cylinder)?
1 IWS
ff
Position the panel highlighted in grey with the IWSas
follows:
ff
Lift the panel highlighted in grey.

11.1.4 Transport locks


-- Have you removed the threaded rods that secure the
compressor?
11.1.5 Checking the IWS DIP switch settings

26_03_01_1544

26_03_01_1532

Carry out the following steps to make the IWS accessible.

ff
Remove the cover.

WWW.stiebel-eltron.COM

ff
Secure the panel with the locking stay.

WPL 10 ACS|15

Installation 
Commissioning
DIP switch (BA)
ff
Check whether the DIP switch (BA) is set correctly.

IWS

Heating operation only:

BA
26_03_01_1537

BA

With cooling operation:

BA

1
2
3
4

26_03_01_1536

C26_03_01_0921

BA

LEDs
Reset button
DIP switch (type WP)
DIP switch (BA)

DIP switch (WP-Typ)


With the DIP switch (WP-Typ), you can select the various heat
pump types on the IWS.

Factory setting:
Single compressor mode with electric emergency/booster
heater

26_03_01_1759

26_03_01_1513

WP-Typ

ff
Check whether the DIP switch is set correctly.
Single compressor mode with an external second heat source

Damage to the appliance and environment


In this case, do not connect the electric emergency/
booster heater.

1 Sound insulation
ff
Position the cover on the appliance.
ff
Secure the cover with the four screws.

26_03_01_1514

If the appliance is operated in dual mode with an external secondheat source or as a module with a further heat pump of the
same design, set the DIP switch to WP-Typ4.
ff
Set the DIP switch as follows.

16|WPL 10 ACSwww.stiebel-eltron.COM

11.2 Commissioning

11.2.1 Heating curve adjustment


The efficiency of a heat pump decreases with rising flow temperature. The heating curve should therefore be adjusted with care.
Heating curves that are adjusted too high lead to the zone and
thermostatic valves closing, which may lead to the minimum flow
rate required for the heating circuit not being achieved.
ff
Observe the WPM II operating and installation instructions.
The following steps will help you to adjust the heating curve correctly:
-- Fully open thermostatic or zone valves in a lead room (e.g.
living room or bathroom).
We do not recommend installing thermostatic or zone valves
in the lead room. Control the temperature for these rooms
via remote control.
-- At different outside temperatures (e.g. - 10C and +10C),
adjust the heating curve so the required temperature is
achieved in the lead room.
Standard values for the start:
Parameter

Underfloor heating system Heating system with radiators

Heating curve

0.4

0.8

CNTRL RESP TM

15

Room temperature 20 C

20 C

If the room temperature in spring and autumn is too low (approx.


10C outside temperature), the parameter room temperature
must be raised.

11.2.3 For operation without buffer cylinder


ff
At the commissioning level of the heat pump manager, call
up parameter B-PUMP R-TIME.
ff
Activate the constant running of the buffer cylinder primary
pump.
ff
Connect the heating circuit pump to the buffer cylinder primary pump terminals in accordance with the technical guide.
When everything has been implemented correctly, the system
can be heated to its maximum operating temperature and vented
once again.

Damage to the appliance and the environment


Never reduce the temperature in the entire building by
closing all zone or thermostatic valves, but by using the
setback programs.

When everything has been implemented correctly, the system


can be heated to its maximum operating temperature and vented
once again.

Damage to the appliance and environment


With underfloor heating systems, observe the maximum
permissible temperature for the underfloor heating system.

If you use the heat-up program, make the following settings on


the WPM II:
ff
Initially set parameter DUAL MODE HEAT to 30C.
ff
Then set parameter HEAT LIMIT to 30C.

Note
After completing the heat-up process, reset the parameter DUAL MODE HEAT and HEAT LIMIT to their respective standard values or to the respective system values.

11.3 Operation and control

Damage to the appliance and the environment


Never interrupt the power supply, even outside the heating period. The systems active frost protection is not
guaranteed if the power supply is interrupted.

The system does not have to be switched off in summer. The WPM
II has an automatic summer/winter changeover.

11.4 Taking the appliance out of use


If the appliance is to be taken out of use, set the WPMII to standby.
This retains the safety functions designed to protect the system
(e.g. frost protection).

WWW.stiebel-eltron.COM

11.2.4 When using the heat-up program

If the parameter HTG CURVE has been raised, adjust the zone or
thermostatic valve in the lead room to the required temperature
at high outside temperatures.

Damage to the appliance and the environment


With underfloor heating systems, observe the maximum
permissible temperature for the system.

11.2.2 Further WPMII settings

Note
If no remote control is installed, raising the parameter
room temperature leads to a parallel offset of the heating curve.

Increase the parameter HTG CURVE if the room temperature is


not high enough when outside temperatures are low.

Damage to the appliance and the environment


If the heat pump and frost protection are completely
switched off, drain the system on the water side.

WPL 10 ACS|17

English

Installation 
Commissioning

Installation 
Maintenance
12. Maintenance
Check the condensate drain (visual inspection). Remove contaminants and blockages immediately.

Damage to the appliance and the environment


Keep the air discharge and intake apertures free from
snow and ice.

Regularly remove all leaves and accumulated dirt from the evaporator fins, which can be accessed by removing the side panel on
the condenser side .

18|WPL 10 ACSwww.stiebel-eltron.COM

Installation 
Troubleshooting
13. Troubleshooting

Note
Observe the heat pump manager operating and installation instructions (WPM II).

If a fault cannot be located during service using the heat pump


manager, open the control panel in emergencies and check the
IWS settings. This check must only be carried out by a heating
contractor.

13.1 Light Emitting Diodes (LED)


LEDs on the IWS

LED indication
Red LED flashes
Red LED illuminates

Green LED (centre)


flashes
Green LED (centre) illuminates

Meaning
Single fault. Appliance stops and restarts after 10
minutes, and the LED extinguishes.
More than 5 faults within 2 hours of operation.
The appliance is shut down permanently and only
restarts following a reset on the IWS. The internal
fault counter will then be returned to zero. The appliance can then be restarted after 10 minutes. The
LED extinguishes.
The heat pump is initialising.
The heat pump was initialised successfully and the
connection with the WPM II is active.

Faults indicated by the red LED:


-- High pressure fault
-- Low pressure fault
-- Other fault and
-- Hardware fault on the IWS (see fault list)

13.2 Reset button


If the IWS was not initialised successfully, you can reset the settings with this button.
ff
For this also observe the chapter Reinitialising IWS in the
heat pump manager operating and installation instructions.

BA

13.3 Resetting the high limit safety cut-out

C26_03_01_0921

BA

The electric emergency/booster heater stops if the heating water


temperature exceeds 85 C, for example on account of a low flow
rate.
ff
Remove the cause of the fault.

26_03_01_1528

1 LEDs
2 Reset button

ff
Reset the high limit safety cut-out. For this, press the button
shown:

WWW.stiebel-eltron.COM

WPL 10 ACS|19

English

The following table shows the meaning of the LEDs of the IWS II.

Installation 
Specification
14. Specification
14.1 Wiring diagram WPL 10 AC (three-phase)
1

L N
X4

X7

DHC

WP

X
X24

X23

X36

X29

X23

L1L2 L3 N

L1L2 L3 N

X3

X5

X35

X23

K4

X23

K1

K5

10

X30

11

K6

12

3
R3

R2

R1

X38

K7

K2

K1
A2

1
1

X34

A1

K2
X1

A2 (IWS II EEV)

5
A2

A1

3
2
1

K4

X33
5

A2

A1

K5

3
2

11 21 31

F5

K6

12 22 32

E1

K7

M
3~

P2=3000W
P1=2600W

M1

Integral heat pump control unit IWS


Junctions PCB, earth temperature sensor
Heat pump flow temperature sensor - KTY
Heat pump return temperature sensor - KTY
Hot gas temperature sensor - KTY
Intake air temperature sensor - PT1000
Compressor intake temperature sensor - PT1000
Evaporator discharge temperature sensor - PT1000
Frost protection temperature sensor - KTY
Discharge air temperature sensor - PT1000
Electric emergency/booster heater (DHC)
Oil sump heater
High pressure switch
High limit safety cut-out for DHC
Contactor resistor link
Contactor, compressor start
Contactor, fan start
Instantaneous water heater relay
Instantaneous water heater relay
Instantaneous water heater relay
Compressor motor
Fan motor
Stepper motor for electric expansion valve

>p

P3=3200W

A2
A3
B1
B2
B5
B6
B7
B8
B9
B10
E1
E2
F2
F5
K1
K2
K4
K5
K6
K7
M1
M6
M7

F2

P1
P3
R1
R2
R3
X1
X2
X3
X4
X5
X7
X23
X29
X30
X33
X34
X35
X36
X37
X38
X39
Y1

Y1

E2

85_03_01_0011

X37

T>

High pressure sensor


Low pressure sensor
Start-up resistance
Start-up resistance
Start-up resistance
Terminal
LV terminal
Power supply
Control terminal
DHC terminal
Ribbon heater terminal
Power supply earth block
12-pin IWS plug - control unit
3-pin IWS plug - BUS
5-pin IWS plug - expansion valve
7-pin IWS plug - sensors
6-pin IWS plug - temperature sensors
3-pin IWS plug - fan
3-pole IWS plug - el. Injection valve
3-pin IWS plug - DHC
Pressure sensor terminal
Diverter valve

20|WPL 10 ACSwww.stiebel-eltron.COM

English

Installation 
Specification

Bus
H L

X2

X36

29

X35

4
6

X3

10

X30

11
3

12

38

1
1

X34

A3
1
2

A2 (IWS II EEV)

3
2
1

K4

X39
X33

5
4
3
2
2

X37
BU YE RD

_M_

M7

B1

WWW.stiebel-eltron.COM

B2

B9

M
1~

P1

P3

B10

B8

B7

B6

B5

M6

85_03_01_0011

WPL 10 ACS|21

Installation 
Specification
14.2 Wiring diagram WPL 10 ACS (single phase)
WP

DHC

L N

X23

L L

X3

L N

X5

X4

X7

X
X24

X23

X36

K1/M6

X29

X35

4
6

R
RC
L
N
ON
S

X1/5
X1/3

WPAB

K5

K6

K1

WPAB/ON

K2

X38

WPAB/N

K1
A2

1
1

X34

A1

K2
X1

Z1

12

X30

11

10

A2 (IWS II EEV)

5
A2

A1

2
1

K4

F5

X33
5

11 21 31

A2

T>

A1

K5

12 22 32

3
2

X23

X37

K6
C S R

M
1~

M1

E1 P3=3200WP2=3000W

F2

Y1

E2

P1=2600W

A2
A3
B1
B2
B5
B6
B7
B8
B9
B10
E1
E2
F2
F5
K1
K2
K4
K5
K6
K7
M1
M6
M7
P1

Internal heat pump control unit


Junctions PCB, earth temperature sensor
Heat pump flow temperature sensor - KTY
Heat pump return temperature sensor - KTY
Hot gas temperature sensor - KTY
Intake air temperature sensor - PT1000
Compressor intake temperature sensor - PT1000
Evaporator discharge temperature sensor - PT1000
Frost protection temperature sensor - KTY
Discharge air temperature sensor - PT1000
Electric emergency/booster heater (DHC)
Oil sump heater
High pressure switch
High limit safety cut-out DHC
Contactor, compressor start
Contactor, compressor start
Contactor, fan start
Electric emergency/booster heater relay
Electric emergency/booster heater relay
Electric emergency/booster heater relay
Compressor motor
Fan motor
Stepper motor for electric expansion valve
High pressure sensor

P3
R1
R2
R3
X1
X2
X3
X4
X5
X7
X23
X29
X30
X33
X34
X35
X36
X38
X37
X39
Y1
Z1

85_03_01_0004

>p

Bristol

Low pressure sensor


Start-up resistance
Start-up resistance
Start-up resistance
Terminal
LV terminal
Terminal
Control terminal
DHC terminal
Ribbon heater terminal
Power supply earth block
12-pin IWS plug - control unit
3-pin IWS plug - BUS
5-pin IWS plug - expansion valve
7-pin IWS plug - sensors
6-pin IWS plug - temperature sensors
3-pin IWS plug - fan
3-pin IWS plug - DHC
3-pole IWS plug - el. Injection valve
Pressure sensor terminal
Diverter valve
Compressor capacitor, run

WPAB Softstart

22|WPL 10 ACSwww.stiebel-eltron.COM

English

Installation 
Specification

Bus
H L

X2

X36

X29

X35

4
6

X3

10

X30

11
3

12

X38

1
1

X34

A3
1
2

A2 (IWS II EEV)

3
2

K4

X39

X33
5
4
3
2
2

X37
BU YE RD

_M_

M7

B1

B2

WWW.stiebel-eltron.COM

B9

M
1~

P1

P3

B10

B8

B7

B6

B5

M6

85_03_01_0004

WPL 10 ACS|23

Installation 
Specification
14.3 Output diagrams, heating WPL 10 AC
Key to output diagrams
Y
Heating output [kW] | Power consumption [kW] | Coefficient of performance [-]
X Inlet temperature of the heat source medium [C]
1
Flow temperature 35 C
2
Flow temperature 45 C
3
Flow temperature 55 C
4
Flow temperature 60 C
Heating output

1
2
3
4

16
14
12
10
8
6
4

0
-20

-15

-10

-5

10

15

20

25

30

35

84_03_01_0128

40

Power consumption

1
2
3
4

2
0
-20

-15

-10

-5

10

15

20

25

30

35

40

Coefficient of performance (COP)

6
4
2
0
-20

-15

-10

-5

10

15

20

25

30

35

40

84_03_01_0130

1
2
3
4

24|WPL 10 ACSwww.stiebel-eltron.COM

Installation 
Specification

English

14.4 Output diagrams, cooling WPL 10 AC


Key to output diagrams
Y
Cooling capacity [kW] | Power consumption cooling [kW] | Coefficient of performance cooling [-]
X Inlet temperature of the heat source medium [C]
1
Flow temperature +7 C
2
Flow temperature +18 C
Cooling capacity
12

10

1
2

25

30

35

40

45

84_03_01_0131

50

Power consumption
4

84_03_01_0132

1
2

0
25

30

35

40

45

50

Coefficient of performance (COP)


4

0
25

WWW.stiebel-eltron.COM

30

35

40

45

50

84_03_01_0133

1
2

WPL 10 ACS|25

Installation 
Specification
14.5 Output diagrams, heating WPL 10 ACS
Key to output diagrams
Y
Heating output [kW] | Power consumption [kW] | Coefficient of performance [-]
X Inlet temperature of the heat source medium [C]
1
Flow temperature 35 C
2
Flow temperature 45 C
3
Flow temperature 55 C
4
Flow temperature 60 C
Heating output

1
2
3
4

16
14
12
10
8
6
4

0
-20

-15

-10

-5

10

15

20

25

30

35

84_03_01_0085

40

1
2
3
4

2
0
-20

-15

-10

-5

10

15

20

25

30

35

40

84_03_01_0084

Power consumption

Coefficient of performance (COP)

6
4
2
0
-20

-15

-10

-5

10

15

20

25

30

35

40

84_03_01_0083

1
2
3
4

26|WPL 10 ACSwww.stiebel-eltron.COM

Installation 
Specification

English

14.6 Output diagrams, cooling WPL 10 ACS


Key to output diagrams
Y
Cooling capacity [kW] | Power consumption cooling [kW] | Coefficient of performance cooling [-]
X Inlet temperature of the heat source medium [C]
1
Flow temperature +7 C
2
Flow temperature +18 C
Cooling capacity
12

10

1
2

25

30

35

40

45

84_03_01_0080

50

Power consumption
4

84_03_01_0081

1
2

0
25

30

35

40

45

50

Coefficient of performance (COP)


4

0
25

WWW.stiebel-eltron.COM

30

35

40

45

50

84_03_01_0082

1
2

WPL 10 ACS|27

Installation 
Specification
14.7 Data table
Output details apply to new appliances with clean heat exchangers.
The power consumption of the integral auxiliary drives is stated as a maximum and may vary, subjectto operating point.
The power consumption of the integral auxiliary drives is already included in the output details of the heat pump, as specifi ed by the
EN 14511.

Outputs to EN 14511
Output at A-7/W35 (EN 14511)
Output at A2/W35 (EN 14511)
Output at A7/W35 (EN 14511)
Output at A10/W35 (EN 14511)
Heating output at A7/W45 (EN 14511)
Refrigerating capacity at A35/W7
Cooling capacity at A35/W18
Power consumption
Power consumption, emergency/booster heater
Power consumption, fan heating max.
Power consumptions to EN 14511
Power consumption at A-7/W35 (EN 14511)
Power consumption at A2/W35 (EN 14511)
Power consumption at A7/W35 (EN 14511)
Power consumption at A10/W35 (EN 14511)
Power consumption at A7/W45 (EN 14511)
Power consumption - cooling at A35/W7
Power consumption Cooling at A35/W7
Coefficients of performance to EN 14511
Coefficient of performance at A-7/W35 (EN 14511)
Coefficient of performance at A2/W35 (EN 14511)
Coefficient of performance at A7/W35 (EN 14511)
Coefficient of performance at A10/W35 (EN 14511)
Coefficient of performance at A7/W45
Cooling factor at A35/W7
Cooling capacity at A35/W18
Sound data
External sound power level, external installation (EN 12102)
Sound pressure level at 5 m distance in a free field
Sound pressure level at 10 m distance in a free field
Application limits
Min. application limit on the heating side
Max. application limit on the heating side
Heat source application limit (min.)
Heat source application limit (max.)
Electrical details
Current (with/without softstarter)
Fuse - compressor
Emergency/booster heater fuse
Control circuit fuse
Frequency
Rated compressor voltage
Compressor phases
Phases, emergency/booster heater
Control phases
Rated voltage, emergency/booster heater
Rated control voltage
Versions
Refrigerant
Refrigerant capacity
Flow/return connection
Defrost method
IP-Rating
Frost protection

WPL 10 ACS
227995

WPL 10 AC
230236

kW
kW
kW
kW
kW
kW
kW

4.94
6.53
7.72
8.49
7.22
6.39
9.31

5.11
6.74
7.83
8.29
7.26
6.22
9.12

kW
kW

6.2
0.11

8.8
0.11

kW
kW
kW
kW

1.73
1.94
2.05
2.11
2.26
2.61
3.26

1.67
1.92
2.03
2.06
2.25
2.56
3.16

2.86
3.37
3.77
4.02
3.19
2.45
2.86

3.06
3.51
3.86
4.02
3.22
2.43
2.95

dB(A)
dB(A)
dB(A)

60
38
32

60
38
32

C
C
C
C

15
60
-20
40

15
60
-20
40

A
A
A
A
Hz
V

26/C25
C35
C16
50
230
1/N/PE
1/N/PE
1/N/PE
230
230

22 / C16
C16
C16
50
400
3/N/PE
3/N/PE
1/N/PE
400
230

R407 C
2.5
G 1 1/4 A
Circuit reversal
IP14B
Yes

R407 C
2.5
G 1 1/4 A
Circuit reversal
IP14B
Yes

kW
kW

V
V

kg

28|WPL 10 ACSwww.stiebel-eltron.COM

Dimensions
Height
Width
Depth
Weights
Weight
Values
Flow rate, heating side
Heating flow rate (min.)
Flow rate, heat source side
Internal pressure differential

WPL 10 ACS

WPL 10 AC

mm
mm
mm

900
1270
593

900
1270
593

kg

120

120

m/h
m/h
m/h
hPa

1.4
0.7
2300
180

1.4
0.7
2300
180

14.8 Dimensions

e02
100
480

d45

35-40

900

b01

b01
e01
e02
d45
g01
g02

g01

(890)
1160
1270

g02

490
593

D0000016780

295
210

e01

Electrical cable entry


Heating circuit flow
Heating circuit return
Condensate drain
Air intake
Air discharge

WWW.stiebel-eltron.COM

WPL 10 ACS|29

English

Installation 
Specification

Installation 
Commissioning report
15. Commissioning report
1.

Customers address:

6. Installation conditions according to Stiebel Eltron


installation and operating instructions:
Installation room volume:
7.

2.

Installer:

Operating mode

mono mode
dual-mode - parallel
- part parallel
- alternative
Dual-mode heat source

3.

Building type:

Gas fired boiler


Oil fired boiler
Solid fuel boiler
District heating
Electric heating

Detached house
Appartment block
Apartment block/Commercial
Industrial/Commercial
Public building

8.

Hydraulic connection of the


heat pump with buffer cylinder

Single heat pump


Cascade

yes

4.

Buffer cylinder content

Equipment type:

no

ID No:

9.

Serial No.

independent of HP
yes
no

Production No.

with external heat exchanger


yes
no

5.

with internal heat exchanger


yes
no

Heat pump location:

External
Internal

Cellar
First floor
Second floor
Top floor

DHW heating:

STE products: types:

Third party products types:


On concrete base
On base plate
On level ground
Horizontal:

yes

Anti-vibration mounts:

no
yes

no

30|WPL 10 ACSwww.stiebel-eltron.COM

10. Heat source:

12. System periphery:

Air

Circulation pump source

Outside air
Extract air

Temperature

Manufacture / type

min:

Circulation pump heating

max:

Manufacture / type

Ground
Ground probe

Circulation pump
Heat pump/heat exchanger

No.

Manufacture / type

Internal pipe diameter:


Distributor: yes

no

Circulation pump
Heat exchanger / cylinder

Depth of hole:

Manufacture / type

Hydraulic connections as per Tichelmann


yes
no

Circulation pump heat pump/


buffer cylinder
Manufacture / type

Ground collector

Circulation pump DHW


circulation

Pipe length:

Manufacture / type

Diameter:

Circulation pump heat pump/


DHW cylinder

Area:

Manufacture / type
Distributor: yes

no

Mixing valve

Hydraulic connections as per Tichelmann


yes
no

Manufacture / type

Mixing valve servomotor


Manufacture / type

Process medium:

13. Control unit

Type:

STIEBEL-ELTRON product/type

Concentration:

Third party: type

Frost protection:
Water

English

Installation 
Commissioning report

Parameters set in acc. with the control unit commissioning report


14. Power supply:

Well
Surface water

Cable type:
No. of conductors

Others:

Cross-section
Installed acc. to VDE

yes

no

11. Heating system:

Control cable heat pump:

Underfloor heating
Convectors
Panels
Radiators
Design temperature: FL

Cable type
No. of conductors
C/ RE

WWW.stiebel-eltron.COM

Cross-section:

WPL 10 ACS|31

Installation 
Commissioning report
15. Actual data:

16. Tested to VDE 0701

Actual at the heat pump after 10 min. operation:


Brine inlet/water/air:

Brine outlet/water/air:

Heat pump flow temp.:

Heat pump return temp:

Implemented:

yes

no

Values OK:

yes

no

17. System layout

Place, date

Installers signature

32|WPL 10 ACSwww.stiebel-eltron.COM

English

Installation 

WWW.stiebel-eltron.COM

WPL 10 ACS|33

warranty | Environment and recycling 

Warranty
The warranty conditions of our German companies do not
apply to appliances acquired outside of Germany. In countries
where our subsidiaries sell our products, it is increasingly the
case that warranties can only be issued by those subsidiaries.
Such warranties are only granted if the subsidiary has issued
its own terms of warranty. No other warranty will be granted.
We shall not provide any warranty for appliances acquired in
countries where we have no subsidiary to sell our products.
This will not affect warranties issued by any importers.

Environment and recycling


We would ask you to help protect the environment. After use,
dispose of the various materials in accordance with national
regulations.

KYOTO | R407C
This device is filled with refrigerant R407C.
Refrigerant R407C is a CFC greenhouse gas mentioned in the Kyoto
protocol with a global greenhouse potential (GWP) = 1653.
Never release refrigerant R407C to atmosphere.

34|WPL 10 ACSwww.stiebel-eltron.COM

English

Notes 

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WPL 10 ACS|35

Deutschland
STIEBEL ELTRON GmbH & Co. KG
Dr.-Stiebel-Strae | 37603 Holzminden
Tel. 05531 702-0 | Fax 05531 702-480
info@stiebel-eltron.de
www.stiebel-eltron.de

Verkauf
Tel. 05531 702-110 | Fax 05531 702-95108 | info-center@stiebel-eltron.de
Kundendienst
Tel. 05531 702-111 | Fax 05531 702-95890 | kundendienst@stiebel-eltron.de
Ersatzteilverkauf Tel. 05531 702-120 | Fax 05531 702-95335 | ersatzteile@stiebel-eltron.de

Australia
STIEBEL ELTRON Australia Pty. Ltd.
4/8 Rocklea Drive | Port Melbourne VIC 3207
Tel. 03 9645-1833 | Fax 03 9645-4366
info@stiebel.com.au
www.stiebel.com.au
Austria
STIEBEL ELTRON Ges.m.b.H.
Eferdinger Str. 73 | 4600 Wels
Tel. 07242 47367-0 | Fax 07242 47367-42
info@stiebel-eltron.at
www.stiebel-eltron.at
Belgium
STIEBEL ELTRON bvba/sprl
't Hofveld 6 - D1 | 1702 Groot-Bijgaarden
Tel. 02 42322-22 | Fax 02 42322-12
info@stiebel-eltron.be
www.stiebel-eltron.be
Czech Republic
STIEBEL ELTRON spol. s r.o.
K Hjm 946 | 155 00 Praha 5 - Stodlky
Tel. 251116-111 | Fax 235512-122
info@stiebel-eltron.cz
www.stiebel-eltron.cz
Denmark
Pettinaroli A/S
Mandal All 21 | 5500 Middelfart
Tel. 06341 666-6 | Fax 06341 666-0
info@stiebel-eltron.dk
www.stiebel-eltron.dk
Finland
STIEBEL ELTRON OY
Kapinakuja 1 | 04600 Mntsl
Tel. 020 720-9988 | Fax 020 720-9989
info@stiebel-eltron.fi
www.stiebel-eltron.fi

France
STIEBEL ELTRON SAS
7-9, rue des Selliers
B.P 85107 | 57073 Metz-Cdex 3
Tel. 0387 7438-88 | Fax 0387 7468-26
info@stiebel-eltron.fr
www.stiebel-eltron.fr
Hungary
STIEBEL ELTRON Kft.
Gyr u. 2 | 2040 Budars
Tel. 01 250-6055 | Fax 01 368-8097
info@stiebel-eltron.hu
www.stiebel-eltron.hu
Japan
NIHON STIEBEL Co. Ltd.
Kowa Kawasaki Nishiguchi Building 8F
66-2 Horikawa-Cho
Saiwai-Ku | 212-0013 Kawasaki
Tel. 044 540-3200 | Fax 044 540-3210
info@nihonstiebel.co.jp
www.nihonstiebel.co.jp
Netherlands
STIEBEL ELTRON Nederland B.V.
Daviottenweg 36
5222 BH 's-Hertogenbosch
Tel. 073 623-0000 | Fax 073 623-1141
info@stiebel-eltron.nl
www.stiebel-eltron.nl
Poland
STIEBEL ELTRON Polska Sp. z o.o.
ul. Dziakowa 2 | 02-234 Warszawa
Tel. 022 60920-30 | Fax 022 60920-29
stiebel@stiebel-eltron.pl
www.stiebel-eltron.pl
Russia
STIEBEL ELTRON LLC RUSSIA
Urzhumskaya street 4,
building 2 | 129343 Moscow
Tel. 0495 7753889 | Fax 0495 7753887
info@stiebel-eltron.ru
www.stiebel-eltron.ru

Irrtum und technische nderungen vorbehalten! | Subject to errors and technical changes! | Sous rserve
derreurs et de modifications techniques! | Onder voorbehoud van vergissingen en technische wijzigingen! |
Salvo error o modificacin tcnica! | Excepto erro ou alterao tcnica | Zastrzeone zmiany techniczne i
ewentualne bdy | Omyly a technick zmny jsou vyhrazeny! | A muszaki vltoztatsok s tvedsek jogt
fenntartjuk! | . . | Chyby a
technick zmeny s vyhraden!
Stand 8836

A 292032-37361-8842
B 291753-37361-8842

4<AMHCMN=jcadcj>

Slovakia
TATRAMAT - ohrievae vody, s.r.o.
Hlavn 1 | 058 01 Poprad
Tel. 052 7127-125 | Fax 052 7127-148
info@stiebel-eltron.sk
www.stiebel-eltron.sk
Switzerland
STIEBEL ELTRON AG
Industrie West
Gass 8 | 5242 Lupfig
Tel. 056 4640-500 | Fax 056 4640-501
info@stiebel-eltron.ch
www.stiebel-eltron.ch
Thailand
STIEBEL ELTRON Asia Ltd.
469 Moo 2 Tambol Klong-Jik
Amphur Bangpa-In | 13160 Ayutthaya
Tel. 035 220088 | Fax 035 221188
info@stiebeleltronasia.com
www.stiebeleltronasia.com
United Kingdom and Ireland
STIEBEL ELTRON UK Ltd.
Unit 12 Stadium Court
Stadium Road | CH62 3RP Bromborough
Tel. 0151 346-2300 | Fax 0151 334-2913
info@stiebel-eltron.co.uk
www.stiebel-eltron.co.uk
United States of America
STIEBEL ELTRON, Inc.
17 West Street | 01088 West Hatfield MA
Tel. 0413 247-3380 | Fax 0413 247-3369
info@stiebel-eltron-usa.com
www.stiebel-eltron-usa.com