Anne M.

Caso
Rockaway, NJ 07866, 973-223-3951, acaso1016@gmail.com

OBJECTIVE
A challenging opportunity through which I may utilize my experience in project management and executive administration, managing
multi-faceted, concurrent projects to meet corporate objectives

SKILLS
Executive/Office Administration
System Design & Implementation
Customer & Team Training
Vendor Management
Domestic/International Travel Planning

Project Management & Team Building

Process Re-engineering
Inventory Control
Bookkeeping

Policies and Procedures

Financial Reporting/Analysis
Sales Presentations/Demos
Quality Assurance

SYSTEMS
Microsoft (Access, Advanced Excel, Word, PowerPoint, Project, Visio)
AXS-One/Computron ERP (TEAM), PO, AP, AR and Workflow
AXS-One/Computron Proprietary Report Writer

QuickBooks
Apprise Distribution
Rossware Service Desk

SUMMARY OF ACHIEVEMENTS

Managed cross-functional team to create a cohesive organization, motivated to provide excellent customer service, eliminating
unnecessary expense (physical assets and man-hours) and maximizing profits (no charge service calls reduced by 35%).
Developed repeatable process for maintaining stable software demo environments (laptop and web-based), implementing the
latest functionality/technology as available, allowing sales professionals to easily demonstrate the products abilities to address
our clients/prospects business challenges.
As a private business owner, achieved 50% increase in overall sales in a highly competitive environment by implementing a state
of the art point-of-sale system and developing processes to enable a more streamlined business model focusing on brand
recognition, high quality product and exceptional customer service.
Managed a consulting organization tasked with implementing software solutions for a variety of business objectives, across
diverse industries. Projects were completed on or ahead of schedule and on budget. The practice met or exceeded revenue and
profit goals and personnel turnover rate was zero.
Managing a cross-functional team, developed new policies and processes for testing, version control and release of company
software. This was the first release of software on CD and included automated install and version control.

PROFESSIONAL EXPERIENCE
The Holder Group, Inc., Fairfield, NJ
SALES & MARKETING ASSOCIATE

4/2014-present

General contractor and construction management firm. Work with Principal of the firm to develop new company branding and
marketing strategy for the company as well as functioning as Assistant Project Manager for multiple projects due to staff shortage.

Carl Schaedel & Co., Inc., Fairfield, NJ

EXECUTIVE ASSISTANT TO PRESIDENT/PROCESS MANAGER

6/2008-2/2014

Wholesale distributor of high-end kitchen appliances. Work independently to facilitate efficient information handling between all
levels of staff, executive management and external customers.
Led a team consisting of Service/Dispatch, Customer Care, Inside Sales, Finance and Warehouse personnel tasked with developing
efficient processes, maximizing existing infrastructure and company assets to create a cohesive overall team, motivated to
provide excellent customer service, cut expenses and maximize profits.
Developed and continually maintain territory wide dealer display inventory tracking, implementing controls to monitor $4.3
million in company owned display inventory as appliances are relocated, sold and/or replaced.
Developed Excel based analysis from multiple data sources to provide weekly purchasing recommendations to help ensure
effective purchasing and optimal inventory mix/levels within a $10.5 million product inventory.
Coordinate meetings, travel arrangements, provide ad-hoc reporting, presentations and corporate program administration for
diverse group of internal and external stake-holders.

Flowers Galore, Butler, NJ

OWNER/COO

1/2004 8/2008

Retail flower and gift shop. Responsible for all business operations including sales, marketing, design and production, accounting, tax
reporting, purchasing, management, etc.
Achieved a 50% increase in overall sales in a highly competitive environment through development and effective execution of
multi-faceted marketing plan.
Implemented a state of the art point-of-sale system and processes to enable a more streamlined business environment with the
focus on brand recognition, high quality product and exceptional customer service.

AXS-One Inc./Computron, Rutherford, NJ

DIRECTOR, SALES TECHNICAL SERVICES

5/2001 8/2003

ERP software manufacturer and solutions provider. Developed and maintained all software demonstration systems (laptop and webbased), coordinated staffing and logistics for sales presentations. Developed first portable and stable demonstration system that
included all products (approximately 30), resulting in highly effective sales presentations to prospects and current clients.
Developed repeatable process for maintaining stable demonstration environments (both portable and web-based), continually
implementing latest functionality and technology as available.

AXS-One Inc./Computron, Rutherford, NJ

DIRECTOR, PROFESSIONAL SERVICES, TIVITY DIVISION

1/2000 5/2001

Overall responsibility for developing and managing Tivity Division professional services practice. Personnel and project management,
as well as selling professional services and negotiating contracts.
Practice included 10 consultants and project managers, working with companies in various service industries, ranging in size from
200 to over 15,000 tracked personnel.
All projects were delivered on or ahead of schedule and on budget.
Practice met or exceeded revenue and profit goals and personnel turnover rate was zero.

AXS-One Inc./Computron, Rutherford, NJ

MANAGER, QUALITY ASSURANCE

10/1997 1/2000

Testing and release of more than 20 products on three hardware platforms, managing a staff of 8. Managed multiple environments,
developed testing scenarios and provided tools for error tracking and issue resolution.
Developed and instituted new policies and processes for the testing, version control and release of company software, resulting
in the companys first release of software on CD which included automated installation and version control.
Developed and instituted processes for testing, version control and release of incremental patches, enabling the companys client
support personnel to resolve client issues in a more timely and efficient manner.

AXS-One Inc./Computron, Rutherford, NJ

CONSULTANT/SR. CONSULTANT/ENGAGEMENT MANAGER

6/1990 10/1997

Acted both as a team member and project manager on client implementations. Projects involved several of the companys products
including Time and Expense Accounting, EPIC (proprietary report and query tool), Workflow, PO, AP and GL. Implementations
involved companies varying in size from local firms with 100 employees to multi-national firms with thousands.

AXS-One Inc./Computron, Rutherford, NJ

ASSISTANT TO VP OF PRODUCT PLANNING AND MANAGEMENT AND TO CFO

9/1988 6/1990

Responsible for administrative operations of Consulting, Sales Support and Accounting departments. Served as primary liaison with
other department heads and C-level management. Developed and maintained various document management systems, prepared
highly confidential management reports including utilization, budgets, staff bonuses, etc.. Administration and data integrity
responsibility for Time and Expense Accounting system, including client billing.

EDUCATION
Bergen Community College: College level coursework in the areas of Finance and Programming Logic. GPA 4.0
Whitehall High School: Graduated with Honors